business excellence leader

Supertech Group

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Role Overview:
We&rsquo;re looking for a Business Excellence Manager to build and maintain the heartbeat of our organization&rsquo;s performance turning data into insights and insights into action. You&rsquo;ll work across departments to track KPIs, streamline reporting, and support leadership in making data-driven decisions.
This role is ideal for someone who&rsquo;s analytical, detail-driven, and thrives in translating raw data into clear business narratives.
Key Responsibilities :
<ul><li>Develop and maintain organization-wide KPIs across departments, ensuring accuracy and consistency.</li>
<li>Prepare Weekly Business Review (WBR) and Monthly Business Reports for leadership.</li>
<li>Partner with department heads to define and refine performance metrics and dashboards.</li>
<li>Build and automate data pipelines using SQL, Excel, and Python.</li>
<li>Identify process inefficiencies and recommend actionable improvements.</li>
<li>Ensure alignment between operational performance, business goals, and strategic priorities.</li>
<li>Support special analytical projects and deep dives requested by leadership.</li>
</ul>
Requirements<ul>
<li>
4&ndash;5 years of experience in Business Excellence, Data Analytics, or Strategy.</li>
<li>Advanced proficiency in Excel, strong command of SQL, and working knowledge of Python.</li>
<li>Exceptional analytical and problem-solving skills; able to connect data trends to business realities.</li>
<li>Excellent command of English (written and spoken) with strong presentation skills.</li>
<li>Strong sense of ownership, structure, and attention to detail.</li>
<li>Experience with dashboarding tools (e.g., Data Studio, Power BI, Tableau) is a plus.</li></ul></div>

Business Excellence Manager

Roche

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div><div><div>
External Job Ad Text</div></div><div><div><div><div><div><div><div><div><div>
We advance science so that we all have more time with the people we love</div></div></div></div></div></div></div></div></div>
Purpose
The purpose of this position is to actively promote Roche DIA product under responsibility to all targeted HCP/Labs. To ensure that all activities are in accordance with the SOP standards &amp; to achieve all set sales budgets of all assigned products on cycle basis. The Position is responsible for sales and profitability objectives from existing and new accounts or clients 
Your Opportunity 
<ul><li>
Achievement of monthly / quarterly / yearly sales targets.</li><li>
Stock / expiry monitoring at institutional, customer and distributor level.</li><li>
Implementation of marketing strategies and plans.</li><li>
Prospecting and developing new client relationships within a defined geography or market</li><li>
Build &amp; maintain strong &amp; credible relationships with C-suite of the respective customers.</li><li>
Visit HCP(s) to collect market feedback and build product advocacy.</li><li>
Continuously improve product, disease, market knowledge and promotion skills through self-reading and attending all products, marketing and medical training as assigned by the Management.</li><li>
To achieve all the agreed timelines planned for the assigned official tasks.</li><li>
Effective &amp; productive data base sales call</li><li>
Corporate image building with ethics and behaviour</li><li>
In-dept knowledge of HCPs, Customers, and accounts profile of his territory &amp; update when required</li><li>
Focus on developing non-users HCP, customer and accounts</li><li>
Preparation/recommendations for tender business</li><li>
Maintaining existing accounts</li><li>
Strive to the best for utilization of resources provided in the best interest of the business like; data, team &amp; financial resources etc.</li><li>
Interdepartmental &amp; intradepartmental coordination &amp; collaboration to achieve overall business objectives</li></ul> 
Who you are<ul><li>
 University degree (in science / related field/Lab) or</li><li>
Marketing degree with aptitude for medical / technical information</li><li>
Minimum 3-5 years of sales experience</li><li>
Understanding of the Diagnostic Industry</li><li>
Product &amp; Market Knowledge</li><li>
Outstanding written and oral communication skills</li><li>
Superior business and negotiation skills</li><li>
Extensive industry contacts</li><li>
Ability and willingness to travel</li><li>
Negotiation &amp; Influencing skills</li><li>
Teamwork</li></ul><div></div><div>
What do we offer</div>
Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently. Feel empowered to deliver meaningful outcomes, supported by accessible and inspiring leaders.
Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients.
Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for oncology, neuroscience, inflammation, immunology, ophthalmology, rare diseases, respiratory disease and diabetes.
We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances that may require consideration.<div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.<div><div><div><div><div><div><div>
Roche is an Equal Opportunity Employer.</div></div></div></div></div></div></div></div>

dsquares

<div>Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.
With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.
Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that&rsquo;s redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
About the job:
As a Executive Partnerships Excellence team member, you will act as the main focal point between our merchants requests received from Partnership team and Dsquares different departments. Your role is to ensure smooth communication, manage day-to-day operations, and maintain strong relationships with existing clients &amp; merchants by fulfilling their requests within agreed timelines. You will be coordinating internally with different departments to guarantee seamless delivery and client satisfaction.
Duties &amp; Responsibilities:<ul>
<li>
Act as the main point of contact for merchants requests received from partnership team, managing day-to-day communication.</li>
<li>Build and maintain strong relationships with existing clients to ensure satisfaction and retention.</li>
<li>Coordinate with Finance on payment follow-ups, reconciliations, and pending dues.</li>
<li>Work with the Legal team on contracts, renewals, and compliance requirements.</li>
<li>Follow up internally with different departments (commercial, operations, tech, marketing, etc.) to deliver on merchant needs.</li>
<li>Prepare and share regular updates, reports, and feedback with both merchants and internal stakeholders.</li>
<li>Handle merchants&rsquo; requests promptly and ensure they&rsquo;re addressed in a professional and timely manner.</li>
<li>Support problem-solving and conflict resolution between merchants and internal teams.</li>
<li>Track performance against agreed KPIs and ensure commitments are delivered.</li>
</ul>
Requirements
Required Skills &amp; Abilities:<ul>
<li>
Strong communication skills and the ability to build trust with different stakeholders.</li>
<li>Excellent English language skills, both written and spoken.</li>
<li>Strong presentation and analytical skills.</li>
<li>Good organizational skills and attention to detail.</li>
<li>Comfortable working with Microsoft Office (Excel, PowerPoint, Word).</li>
</ul>
Education &amp; Experience:<ul>
<li>
A bachelor&rsquo;s degree in business, marketing, or a related field.</li>
<li>1&ndash;3 years of experience in account management, partnerships, or client servicing.</li>
</ul>
Benefits<ul>
<li>
Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
</li><li>Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.</li>
<li>Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li>
<li>Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
</li><li>Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.</li></ul></div>

Partnerships Excellence Executive

Axios International Consultants

Position Purpose 
 The purpose of the job is to lead the team and manage access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office-based. 
 
 Duties and Responsibilities 
<ul>
<li> Effectively managing the team and managing access program(s) by liaising with hospitals, distributors, and pharmacies, and patients </li>
<li> Maintain consistent communication with hospitals, healthcare providers, distributors, dispensing providers, patients, charities, and any other relevant stakeholders. </li>
<li> Maintain positive feedback from the stakeholders. </li>
<li> Ensure that Axios scope of work is clearly communicated and understood among stakeholders. </li>
<li> Communicate with all the stakeholders on behalf of the Axios when needed. Liaise with Axios Regional and HQ Teams as needed </li>
<li> Monthly, quarterly and on-demand Client reporting </li>
<li> Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines </li>
<li> Management of assessment of patients financial eligibility for the program(s), review all cases and approve financial classifications </li>
<li> Carry out home visits for patient classification, if needed </li>
<li> Ensure that current patients receive their drugs quickly and efficiently </li>
<li> Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios staff in real time as patients proceed through the program(s) </li>
<li> Maintain and update electronic program files, including patient and quality assurance data </li>
<li> Attending and completing Pharmacovigilance, Pharma, and Product Training provided by the Client with a clear understanding of how to collect and report safety data </li>
<li> Reporting any adverse events/product complaints as per the client s requirements and/or Axios SOPPs </li>
<li> Conduct administrative duties for the office </li>
</ul>
 
 Relationships 
<ul>
<li> Supervise and work closely with the team in the region </li>
<li> Work with project team leaders as well as the related divisions of Axios </li>
<li> Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff </li>
</ul>
 
 Educational Background and Experience 
<ul>
<li> At least 2-5 years of professional experience working in nursing and/or the healthcare sector is ideal </li>
<li> Excellent command of both spoken and written English </li>
<li> Excellent communication skills </li>
<li> Experience in data monitoring and management is an advantage </li>
<li> Experience coordinating and handling logistics/supply chain is a plus </li>
<li> Experience in communication service management </li>
<li> In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also a plus</li></ul><ul>
</ul>

Business Excellence & Engagement Healthcare Field

Energi People UK

YOUR NEW ROLE As Technical Director – Building Structures, you will sit at the heart of the business’s growth and delivery strategy, acting as both a technical authority and client-facing leader. This is a career-defining chance to shape project outcomes, mentor the next generation of engineers, and influence the strategic direction of a respected consultancy. Key responsibilities will include: Leading the technical delivery of major structural engineering projects, ensuring design excellence across all stages. Acting as a trusted advisor to architects, clients, and stakeholders on complex structural solutions. Taking ownership of client relationships, providing leadership in project governance, and ensuring commercial success. Overseeing project financial performance, resourcing, and quality assurance across the structures portfolio. Driving innovation and sustainable engineering practices, pushing boundaries in design and delivery. Mentoring, coaching, and developing engineers at all levels, fostering collaboration and technical excellence. Supporting business growth through work winning, bids, and proposals, alongside the Group Directors. Representing the consultancy externally within the Middle East structures community as a thought leader.

Technical Director Building Structures

Maximus KSA | ماكسيموس السعودية

<div>
 
 Are you a dynamic leader with a passion for driving performance and empowering teams? We&rsquo;re seeking a
 
 highly motivated and experienced Business Manager
 
 to lead our Senior Advisor Managers within the
 
 Tele Case Management
 
 division. This pivotal role requires a strategic thinker and hands-on leader who can deliver excellence, foster innovation, and shape the future of our operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead, coach, and support Senior Advisor Managers to ensure service excellence in Tele Case Management.
 </li>
 <li>
 Define goals, KPIs, and performance standards, ensuring targets are consistently achieved.
 </li>
 <li>
 Oversee workforce planning, workload distribution, and compliance with policies and regulations.
 </li>
 <li>
 Drive continuous improvement by monitoring processes and implementing best practices.
 </li>
 <li>
 Act as the strategic link between senior leadership and case management teams.
 </li>
 <li>
 Handle escalations, oversee recruitment and succession planning, and ensure business continuity.
 </li>
 <li>
 Collaborate with cross-functional teams to enhance efficiency and client satisfaction.
 </li>
 <li>
 Provide performance insights and contribute to budgeting and resource planning.
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For
 
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Social Sciences, or a related field (Master&rsquo;s preferred).
 
 
 
 Experience:
 
 
 <ul>
 <li>
 5+ years in case management, employment services, or social development.
 </li>
 <li>
 3+ years in a leadership role, managing managers or senior staff.
 </li>
 <li>
 Proven track record in tele-services or remote case management operations.
 </li>
 </ul>
 
 
 Skills &amp; Knowledge:
 
 
 <ul>
 <li>
 Strong strategic leadership, performance management, and stakeholder engagement skills.
 </li>
 <li>
 Exceptional coaching, communication, and problem-solving abilities.
 </li>
 <li>
 Results-driven, adaptable, and tech-savvy.
 </li>
 <li>
 
 Languages:
 
 Bilingual proficiency in
 
 Arabic &amp; English
 
 is highly desirable.
 </li>
 </ul>
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 A chance to lead a high-performing team and make a measurable impact.
 </li>
 <li>
 An environment that values innovation, collaboration, and professional growth.
 </li>
 <li>
 Opportunities to influence strategy and shape the future of Tele Case Management.
 </li>
 </ul>
 
 
</div>

Business Manager

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