business excellence manager

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Business Excellence Specialist will report to the Business Excellence Manager and play a key role in driving operational excellence across the organization. This role is responsible for enhancing business performance through process optimization, governance frameworks, and the implementation of international best practices. The ideal candidate will act as a change agent, partnering with cross-functional teams to embed a culture of continuous improvement, ensure compliance with global standards, and elevate organizational efficiency, quality, and customer experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and support end-to-end process management initiatives, including process mapping, redesign, and optimization to enhance efficiency and effectiveness.
 </li>
 <li>
 Drive continuous improvement programs using structured methodologies identifying gaps, root causes, and sustainable solutions.
 </li>
 <li>
 Manage and coordinate internal and external audits, ensuring timely closure of findings and alignment with regulatory and certification requirements.
 </li>
 <li>
 Support the development, implementation, and maintenance of ISO and other international certifications, ensuring ongoing compliance and readiness.
 </li>
 <li>
 Establish and monitor performance frameworks and KPIs, providing insights and recommendations to senior stakeholders.
 </li>
 <li>
 Partner with business units to ensure standardization and governance of processes, policies, and procedures across the organization.
 </li>
 <li>
 Lead or support cross-functional projects related to transformation, operational excellence, and digital/process innovation.
 </li>
 <li>
 Conduct benchmarking and best practice analysis to identify opportunities for innovation, cost optimization, and service improvement.
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Strong analytical mindset with the ability to translate data into actionable insights.
 </li>
 <li>
 Demonstrated experience in process improvement, quality management, or business transformation roles.
 </li>
 <li>
 Solid understanding of audit practices, compliance frameworks, and international standards (e.g., ISO).
 </li>
 <li>
 Excellent stakeholder management and communication skills, with the ability to influence at different organizational levels.
 </li>
 <li>
 Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.
 </li>
 <li>
 High level of attention to detail combined with strategic thinking.
 </li>
 <li>
 Proficiency in tools such as Microsoft Office (advanced Excel preferred) and process mapping or project management tools.
 </li>
 <li>
 Certifications such as ISO Lead Auditor and/or PMP are highly desirable.
 
 
 </li>
 </ul>
 
 Education Level/ Major
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, Management, Information Systems, or a related field.
 
 
 
 Years Of Experience
 
 
 
 Minimum 5+ years of relevant experience in business excellence, process improvement, or operational strategy roles.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2243 - Business Excellence

Zain

<div>About the Role 
The Business Excellence Specialist will report to the Business Excellence Manager and play a key role in driving operational excellence across the organization. This role is responsible for enhancing business performance through process optimization, governance frameworks, and the implementation of international best practices. The ideal candidate will act as a change agent, partnering with cross-functional teams to embed a culture of continuous improvement, ensure compliance with global standards, and elevate organizational efficiency, quality, and customer experience. 
Responsibilities:<ul><li>
Lead and support end-to-end process management initiatives, including process mapping, redesign, and optimization to enhance efficiency and effectiveness.</li><li>
Drive continuous improvement programs using structured methodologies identifying gaps, root causes, and sustainable solutions.</li><li>
Manage and coordinate internal and external audits, ensuring timely closure of findings and alignment with regulatory and certification requirements.</li><li>
Support the development, implementation, and maintenance of ISO and other international certifications, ensuring ongoing compliance and readiness.</li><li>
Establish and monitor performance frameworks and KPIs, providing insights and recommendations to senior stakeholders.</li><li>
Partner with business units to ensure standardization and governance of processes, policies, and procedures across the organization.</li><li>
Lead or support cross-functional projects related to transformation, operational excellence, and digital/process innovation.</li><li>
Conduct benchmarking and best practice analysis to identify opportunities for innovation, cost optimization, and service improvement.</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities</li></ul>
What We Need From You 
Skills:<ul><li>
Strong analytical mindset with the ability to translate data into actionable insights.</li><li>
Demonstrated experience in process improvement, quality management, or business transformation roles.</li><li>
Solid understanding of audit practices, compliance frameworks, and international standards (e.g., ISO).</li><li>
Excellent stakeholder management and communication skills, with the ability to influence at different organizational levels.</li><li>
Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.</li><li>
High level of attention to detail combined with strategic thinking.</li><li>
Proficiency in tools such as Microsoft Office (advanced Excel preferred) and process mapping or project management tools.</li><li>
Certifications such as ISO Lead Auditor and/or PMP are highly desirable.</li></ul> 
Education Level/ Major:
Bachelor's degree in Business Administration, Industrial Engineering, Management, Information Systems, or a related field.
Years Of Experience:
Minimum 5+ years of relevant experience in business excellence, process improvement, or operational strategy roles.</div>

Business Excellence

PromoQ

<div>The Assistant Operations Manager supports the effective management of salon operations,

ensuring high standards of service, efficiency, and team performance. Working closely with

the Operations Manager, this role contributes to business performance, maintains

operational excellence, and ensures a consistent, premium client experience in line with the

brand. 
Key Responsibilities 
1. Business &amp; Operational Leadership
<ul>
<li>Oversee daily salon operations to ensure efficiency, consistency, and service excellence</li>
<li>Act as the primary decision-maker in the absence of the Operations Manager</li>
<li>Drive team accountability to ensure smooth execution and high performance</li>
<li>Identify operational gaps and implement improvements to enhance overall performance</li></ul> 


2. Commercial Performance &amp; Financial Oversight
<ul>
<li>Drive revenue performance and support achievement of business targets</li>
<li>Monitor KPIs, sales, and productivity, taking corrective action where required</li>
<li>Oversee cost control and operational efficiency</li>
<li>Analyze performance data to support informed decision-making and profitability</li></ul> 


3. Sales &amp; Business Growth
<ul>
<li>Support revenue growth through upselling, service optimization, and client engagement</li>
<li>Contribute to the development and execution of promotions and initiatives</li>
<li>Identify opportunities to strengthen service offering and market positioning</li></ul> 


4. Leadership &amp; Team Management
<ul>
<li>Lead and support the team to maintain high performance and service standards</li>
<li>Oversee scheduling, workforce planning, and productivity</li>
<li>Support ongoing team development</li>
<li>Promote a culture of professionalism, accountability, and excellence</li></ul> 


5. Process Improvement &amp; Compliance
<ul>
<li>Improve operational processes to enhance efficiency and client flow</li>
<li>Ensure compliance with health, safety, and hygiene standards</li>
<li>Maintain adherence to company policies and brand guidelines</li></ul> 


6. Vendor &amp; Resource Management
<ul>
<li>Oversee inventory and supplier coordination</li>
<li>Ensure optimal stock levels while maintaining cost efficiencyClient Experience &amp; Brand Standards</li>
<li>Ensure consistent delivery of a premium, personalized client experience</li>
<li>Uphold and enforce luxury service standards across all client touchpoints</li>
<li>Oversee client relationships, including VIP experience and service recovery</li>
<li>Leverage client feedback to improve satisfaction and retention</li></ul> 


Requirements
<ul>
<li>Experience in salon, spa, hospitality, or luxury service environments</li>
<li>Strong operational and team management experience</li>
<li>Good commercial awareness and understanding of business performance</li>
<li>Strong organizational, analytical, and problem-solving skills</li></ul></div>

Assistant Operations Manager – Men’s Luxury Salon

Asteri Beauty (B Corp™)

<div>
 
 The Opportunity:
 
 
 coolRed Cactus is currently seeking a dynamic Store Manager to a lead series of pop-up shops in KSA and our first luxury beauty store in Riyadh. Taking pride in the coaching and development of frontline teams, the Store Manage will be geared towards exceptional customer service and operational excellence. Reporting directly to the Retail Operations Manager, the Store Manager will be responsible for the overall performance, recruitment, operational management as well as inventory management, creating and executing an agile business plan to attract customers through customer centricity and relationship management. They will be an ambitious leader capable of developing high performing and happy teams by helping others reach their full potential.
 
 
 
 
 
 The Role:
 
 
 Assistant Store Manager excellence requires full-time in-store presence:
 
 
 &middot; Recruitment of best-in-class team who will deliver excellent customer experience.
 
 
 &middot; Management of the store operations in order to achieve sales objectives and operations key performance indicator in line with the brand&rsquo;s vision.
 
 
 &middot; Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.
 
 
 &middot; Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.
 
 
 &middot; Demonstrating a hands-on approach to sales leadership through being a team member of the sales floor.
 
 
 &middot; Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage
 
 
 &middot; Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.
 
 
 &middot; Contributing to the development of marketing strategies and in-store events through consistent communication with regional management.
 
 
 &middot; Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.
 
 
 &middot; Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.
 
 
 
 
 
 The Candidate:
 
 
 Key attributes of a Store Manager include:
 
 
 &middot; Proven retail management experience within the GCC retail beauty industry.
 
 
 &middot; Extensive experience with customer and sales service targets and key performance indicators.
 
 
 &middot; Retail operations experience with inventory and facilities management, including cash reconciliation.
 
 
 &middot; Strong interpersonal and communication skills, with a sense of business acumen.
 
 
 &middot; Fluency in English and Arabic is a must.
 
</div>

Assistant Store Manager

Lubrizol

<div>The Regional Business Manager &ndash; MEA for TempRite &ndash; JD 


Position Summary:

Grade: 56

Location: Jeddah / Dubai

The Regional Business Head &ndash; MEA for TempRite is responsible for driving business growth, profitability, and organizational excellence across the MEA region. This leadership role manages the full P&amp;L, shapes strategic direction, builds capable teams, and ensures execution of both regional and global business objectives.

Key Responsibilities:
<ul>
<li>P&amp;L Management: Full responsibility for the TempRite MEA profit and loss, ensuring delivery of financial targets in revenue, margin, and cost efficiency.</li>
<li>Strategic Planning (STRAP): Develop and execute the Strategic Plan (STRAP) for the MEA region, while supporting formulation and execution at the global level.</li>
<li>Team Building &amp; Organization Development: Recruit, develop, and retain top talent; establish a high-performing organizational structure aligned with business goals.</li>
<li>Regional Capability Building: Enhance regional capabilities across commercial, branding, demand generation, and technical functions to drive market leadership and customer value.</li>
<li>Business Management &amp; MOS Cadence: Establish and maintain a Management Operating System (MOS) for daily business management, performance tracking, and operational excellence.</li>
<li>Performance Measurement &amp; Rewards: Drive business results through effective PCM (Performance and Commitment Management) processes and a robust regional reward and recognition system.</li>
<li>Global Communication: Maintain regular, effective communication with global leadership to ensure alignment and leverage global resources and best practices.</li>
<li>Global Strategy Implementation: Lead the execution of global strategies at the regional level, ensuring consistency with corporate objectives and market needs.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in business, Engineering, or related field (MBA preferred)</li>
<li>10+ years&rsquo; experience in a regional business leadership role, preferably in the chemical, materials, or relevant B2B industry</li>
<li>Demonstrated success managing full P&amp;L responsibility</li>
<li>Proven ability to build and develop high-performing teams</li>
<li>Strong strategic planning and execution skills</li>
<li>Excellent communication, stakeholder management, and cross-cultural leadership abilities</li>
<li>Experience implementing global strategies at a regional level.</li></ul> 

 
Job Segment: Strategic Planning, Business Manager, Branding, MBA, Engineer, Strategy, Management, Marketing, Engineering</div>

Business Manager, TempRite MEA

ALEC Holdings

<div>
 
 Ready to lead procurement excellence? Join us as a Procurement Package Manager - Snr and drive value, efficiency, and innovation across projects.
 
 
 
 
 
 
 Who are we?
 
 
 
 ALEC Holdings PJSC, part of the Investment Corporation of Dubai (ICD), is a leading GCC construction group with over two decades of success delivering some of the region&rsquo;s most complex and high-profile projects. As a proudly publicly listed company, ALEC continues to raise the bar for quality, innovation, and excellence in construction, driving iconic developments that shape skylines across the Middle East.
 
 
 
 
 
 In the UAE, ALEC has delivered many of the nation&rsquo;s most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions.
 
 
 
 
 
 ALEC Building forms the structural heart of the Group, delivering high-value construction projects from foundation to finish. Whether commercial towers or luxury hospitality developments, we build safely, collaboratively, and with precision &ndash; laying the groundwork for long-term success.
 
 
 
 
 
 
 Why Join Us?
 
 
 
 As a Procurement Package Manager - Snr in ALEC Building, you&rsquo;ll be at the heart of delivering iconic structures. Our team shapes landmark projects from foundation to finish - providing the space and support for you to take ownership, lead boldly, and build excellence into every detail.
 
 
 
 
 
 At ALEC, we&rsquo;re about more than just building iconic structures - we&rsquo;re about building exceptional careers. As a trusted partner to some of the region&rsquo;s most ambitious projects, we value innovation, operational excellence, and our people. Join us to deliver Procurement initiatives that directly shape our business success, from sourcing candidates to enhancing candidate experiences.
 
 
 
 
 
 
 About Your Team
 
 
 
 Our team is dedicated to driving operational excellence and delivering strategic value through every procurement initiative. We focus on building strong supplier partnerships, optimizing sourcing processes, and ensuring cost efficiency without compromising quality. By fostering collaboration across departments and leveraging data-driven insights, we create solutions that support business growth and sustainability, making procurement a true enabler of success.
 
 
 
 
 
 
 Your Role
 
 
 
 As a Procurement Package Manager - Snr, you will
 
 <ul>
 <li>
 Plan and manage the procurement of major subcontract and supply packages.
 </li>
 <li>
 Prepare RFXs, evaluate bids, negotiate terms, and recommend awards.
 </li>
 <li>
 Ensure package procurement aligns with project requirements, budgets, and timelines.
 </li>
 <li>
 Liaise with engineering, planning, and construction teams for technical and program alignment.
 </li>
 <li>
 Monitor supplier and subcontractor performance, resolving issues and enforcing corrective measures.
 </li>
 <li>
 Maintain accurate procurement documentation and reporting for package progress.
 </li>
 <li>
 Provide mentorship and guidance to junior procurement staff.
 </li>
 <li>
 Develop value engineering proposals and cost optimization strategies within packages.
 </li>
 <li>
 Participate in contract drafting and review to ensure compliance and risk mitigation.
 </li>
 <li>
 Conduct supplier audits and capability assessments for high-risk packages.
 </li>
 <li>
 Manage resources, implement strategies, and provide leadership to teams and departments to achieve business performance goals.
 </li>
 <li>
 Promote Environmental, Social, and Governance (ESG) practices within departments, ensuring compliance with sustainability standards and contributing to corporate responsibility goals.
 </li>
 <li>
 Implement and manage continuous improvement and innovation projects within teams and functions, streamlining workflows, optimizing resources, and delivering measurable efficiency gains.
 </li>
 <li>
 Apply technical expertise and discipline-specific knowledge to deliver high-quality outcomes within your area of specialization.
 </li>
 <li>
 Undertake any other reasonable duties and/or responsibilities as required by management, to meet the needs of the business.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Strong package procurement &amp; contract negotiation skills.
 </li>
 <li>
 Ability to manage complex supplier relationships &amp; technical requirements.
 </li>
 <li>
 Good commercial &amp; risk awareness.
 </li>
 <li>
 Strong knowledge of Enterprise Resource Planning (ERP) &amp; procurement systems.
 </li>
 <li>
 Professional certification such as Chartered Institute of Procurement &amp; Supply (CIPS) &amp; Member of the Chartered Institute of Procurement &amp; Supply (MIPS).
 </li>
 <li>
 Understanding of International Federation of Consulting Engineers (FIDIC) &amp; international contracting standards &amp; frameworks.
 </li>
 <li>
 Proficiency in MS Office Suite (Word, Excel, PowerPoint).
 </li>
 <li>
 Excellent written &amp; verbal communication skills.
 </li>
 <li>
 Experience with large-scale, high-value projects.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 The chance to contribute to some of UAE most iconic projects.
 </li>
 <li>
 A collaborative, supportive environment that values innovation and excellence.
 </li>
 <li>
 Opportunities for professional growth and career progression.
 </li>
 </ul>
 
 
 
 
 
 Ready to redefine procurement excellence?
 
 
 
 If you&rsquo;re inspired by what you&rsquo;ve read and believe you&rsquo;re the right fit, we&rsquo;d love to hear from you.
 
 
 
 
 
 Join ALEC Building and play a pivotal role in shaping a high-performing team that drives our success.
 
 
 
 
 
 
 Apply today and be part of something excellent!
 
 
 
 
 
 
 Please note we encourage you to apply as soon as possible, as this advert may close once we&rsquo;ve found the right candidate. Although we can&rsquo;t respond to every application, we want to thank you for taking the time to apply and for considering a future with us.
 
 
 
</div>

Procurement Package Manager - Snr

Nestlé

<div>
 
 Position Snapshot
 
 
 
 
 Position Title:
 
 Area Sales Manager
 
 
 
 Location:
 
 Faisalabad, Pakistan
 
 
 
 Position Summary
 
 
 
 As an Area Sales Manager, you will be responsible for driving sales operations and delivering business objectives within your assigned territory. You will act as a key point of contact for distributors and customers, ensuring excellence in execution, strong market presence, and alignment with Nestl&eacute;&rsquo;s commercial and compliance standards.
 
 
 
 A Day in the Life of&hellip;
 
 
 
 <ul>
 <li>
 Develop and execute Field Sales Plans aligned with channel and category priorities
 </li>
 <li>
 Manage and develop distributors and customers, ensuring operational excellence (sales in/out, inventory, order management, payments)
 </li>
 <li>
 Drive execution of Channel Category Plans at Point of Purchase (POP) to ensure availability, visibility, and growth
 </li>
 <li>
 Provide accurate and timely market insights, including demand forecasts, competitor activities, and launch tracking
 </li>
 <li>
 Ensure compliance with Nestl&eacute; policies, trade terms, safety, and regulatory requirements
 </li>
 <li>
 Coach, motivate, and develop Nestl&eacute; sales force and distributor teams
 </li>
 <li>
 Drive continuous improvement initiatives using Nestl&eacute; Continuous Excellence (NCE) methodology
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in Sales or Marketing, preferably within FMCG.
 </li>
 <li>
 Proven track record of delivering sales targets and KPIs
 </li>
 <li>
 Strong understanding of field sales operations, distributor management, and customer development
 </li>
 <li>
 Demonstrated ability to lead, coach, and develop teams
 </li>
 <li>
 Strong analytical skills with ability to translate insights into actions
 </li>
 <li>
 Excellent stakeholder management and collaboration skills
 </li>
 </ul>
</div>

Area Sales Manager - Faisalabad

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