business excellence manager

Imdaad Group

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  We are seeking to appoint a Business Excellence/Service Enhancement Manager, who will be in charge of promoting quality, innovation, efficiency, and process improvement throughout the company. This role plays a critical part in shaping and implementing a comprehensive Quality and Service enhancement, fostering a culture of Quality, Continuous improvement, Innovation and ensuring operational excellence through data-driven decision-making.
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  The position also involves leading strategic initiatives to enhance service delivery, optimize processes, and support business growth while maintaining compliance with industry standards and best practices.
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  <strong>
   Key Responsibilities- Service Enhancement &amp; Process Optimization:
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  &squf; Lead business process improvements, Lean process management, innovation, and best practice initiatives.
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  &squf; Develop and implement strategies that integrate quality, process improvement, and efficiency into core business functions.
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  &squf; Identify performance gaps and execute improvement plans using Lean, Six Sigma, and process optimization techniques.
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  &squf; Oversee activities to meet quality, Lean management, and quality standards, promoting a culture of continuous improvement.
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  &squf; Collaborate with cross-functional teams to design and implement scalable and sustainable process enhancements.
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  &squf; Establish key performance indicators (KPIs) and measurement systems to track process efficiency and service outcomes.
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   Education/Qualification
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   A bachelor&rsquo;s degree in any related business field. An equivalent of the same in working experience is also acceptable for the position.
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   Lean/Six Sigma Green Belt Certified. Black Belt would be added advantage.
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   GRI certified. ADCSO would be added advantage.
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   Lead Auditor in ISO 9001 and any other management system. Skills/ Competencies/ Experience
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   At least 10-12 years of experience in Quality or Sustainability Management at a management level, preferably in FM, Waste Management, or related fields.
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   Proven experience with implementing and maintaining ISO standards.
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   Strong collaborator with the ability to build lasting relationships and influence both internally and externally.
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   Excellent analytical skills, able to turn raw data into actionable strategies.
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   Ability to analyze data from various sources to identify opportunities for improvement.
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   Experience promoting a culture of continuous quality improvement.
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   Able to lead, inspire, and motivate a team towards performance improvement
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Business Excellence Manager

Confidential Government

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   Key Responsibilities:
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   Lead and manage strategic projects and programs across multiple business units.
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   Establish and maintain PMO governance frameworks, tools, templates, and reporting dashboards.
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   Monitor portfolio performance, ensuring delivery within agreed scope, timelines, and budgets.
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   Implement and champion business excellence models (EFQM, Baldrige, or equivalent) to drive organizational performance.
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   Identify and deliver process improvement opportunities using Lean, Six Sigma, or Kaizen principles.
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   Collaborate with senior leadership to ensure alignment between strategy, operations, and project execution.
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   Facilitate change management activities to support adoption of new processes and systems.
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   Prepare executive-level reports and presentations for C-suite and board review.
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   What are we Looking for:
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   Proven experience in Project Management, or Business Excellence roles.
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   Strong understanding of project governance, reporting, and portfolio management.
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   Familiarity with process improvement frameworks and performance excellence models.
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   Exceptional communication, stakeholder management, and analytical skills.
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   Project Management certification (PMP, PRINCE2, or equivalent) is a plus.
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   Academics and certification requirement:
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   Bachelor degree in Industrial Engineering, Business Administration, or other related field.
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   Certification in project management or Business Excellence (e.g. PMP, PRINCE2, PgMP) is a plus.
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PMO & Business Excellence

MetLife

<div><div><div><div><div><div>City/Cities
</div><div>Noida
</div></div><div><div>Country
</div><div>India
</div></div><div><div>Working Schedule
</div><div>Full-Time
</div></div><div><div>Work Arrangement
</div><div>Hybrid
</div></div><div><div>Relocation Assistance Available
</div><div>No
</div></div><div><div>Posted Date
</div><div>27-Aug-2025
</div></div><div><div>Job ID
</div><div>12035
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><ul><li> <b>Job description Unit Manager Business Excellence Team</b></li></ul><div></div><div><b><br>
Technical Skills</b></div><ul><li> Lean Six Sigma Green Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management along with project execution experience.</li><li> Experience of creating FMEA, Process Maps, VSM and relevant Quality tools of GB level.</li><li> Expertise in Microsoft Power Platform Tools (Power BI, Power Apps, Power Automate, Power Pages, Co-pilot), VBA Macros, Generative AI, Tableau and RPA Tools.</li><li> Excellent knowledge of MS Office, particularly MS Excel &amp; PowerPoint.</li><li> Training delivery skills on green belt level six sigma concepts.</li><li> Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.</li></ul><div><b>
Functional</b></div><ul><li> Total Experience required: 8-10 years.</li><li> Ability to identify gaps and apply root cause analysis and work towards providing a solution to stakeholders.</li><li> Should have stakeholder management skills for collaboration, facilitation and influencing stakeholders.</li><li> Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization.</li><li> Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.</li></ul><div></div><div><b><br>
Process specific Skills</b></div><ul><li> Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.</li><li> Ability to create an encouraging and efficiency driven environment.</li><li> Work well along with people of different functions, with different needs/requirements effectively.</li></ul><div></div><div><b><br>
Soft skills</b></div><ul><li> Excellent listening, verbal, and written communication skills.</li><li> Decision making ability.</li><li> Result oriented, with strong negotiation and convincing skills.</li><li> Ability to find creative and innovative solutions to business problems.</li><li> Develop relationships with clients internal / External.</li><li> Communicate effectively to identify needs and evaluate alternative business solutions.</li></ul><br>
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</div></div></div></div></div><div><div><div><div><div><b>About MetLife</b><div></div><div><br>
Recognized on<i> Fortune magazine's list of the 2025 &quot;World's Most Admired Companies&quot; and Fortune World&rsquo;s 25 Best Workplaces&trade; for 2024, </i>MetLife<i>,</i> through its subsidiaries and affiliates, is one of the world&rsquo;s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.</div><div><br>
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we&rsquo;re inspired to transform the next century in financial services. At MetLife, it&rsquo;s #AllTogetherPossible. Join us!</div></div></div></div></div></div></div>

Manager - Business Excellence

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 <strong>
  Company Description
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 We are SGS &ndash; the world&rsquo;s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
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 We&rsquo;re seeking a detail-oriented leader to audit processes, ensure compliance, and implement frameworks that drive efficiency, quality, and continuous improvement. If you have a passion for operational excellence, risk management, and fostering a culture of accountability, this role is your chance to make a real impact.
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  Job Description
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   Conduct regular audits and assessments of operations across business divisions.
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   Monitor adherence to policies, standards, and procedures, identifying gaps and risks.
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   Develop and implement operational excellence frameworks to drive efficiency and quality.
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   Provide structured reports and recommendations to senior management.
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   Track corrective actions and ensure continuous improvement is embedded across divisions.
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   Support management in preparing for external audits and certifications.
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   Champion a culture of quality and accountability across the organization.
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  Qualifications
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   Bachelor&rsquo;s degree in Engineering, Business Administration, Quality Management, or related field. Masters degree would be an added value.
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   Minimum 7&ndash;10 years&rsquo; experience in operations audit, quality assurance, or performance management, in multinational environment.
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   Experience in TIC or testing segment is a big plus.
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   Strong knowledge of ISO standards, quality frameworks, and continuous improvement methodologies.
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   Demonstrated ability to audit and evaluate operational processes objectively.
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   Excellent analytical, reporting, and communication skills.
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   High integrity and independence, with the ability to engage at senior management level.
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Operational Excellence Manager

Salam

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   Job Role:
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   Manage B2B transformation programs and initiatives. Analysis of B2B processes and execute the required changes to optimize. Working closely with the products, scales, and business operations to generate reports and dashboards to demonstrate the achieved enhancement.
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   Duties &amp; Responsibilities:
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   Support the formulation and execution of the sector strategy and related initiatives, ensuring alignment with the overall corporate strategy in coordination with the Corporate Strategy sector.
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   Lead and manage transformation programs, including B2B and technology-related initiatives, to drive operational excellence and achieve strategic objectives.
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   Analyze B2B processes, identify improvement opportunities, and lead optimization initiatives to enhance efficiency and performance.
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   Monitor and evaluate sector and IT-related performance indicators to ensure progress toward strategic goals and timely execution within defined budgets.
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   Foster collaboration with product, sales, technology, and operations teams to ensure effective adoption of tools and alignment of processes with strategic priorities.
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   Prepare and circulate periodic reports and dashboards (daily, weekly, monthly, quarterly, and annually) covering key performance metrics, trends, and forecasts.
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   Organize and lead strategic review meetings with business leaders and C-level executives and maintain continuous coordination with the Corporate Strategy sector.
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   Support the development and implementation of quality and excellence programs and contribute to the continuous improvement of departmental policies and processes.
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   Maintain a centralized repository of sector insights, research reports, and emerging technology trends to support data-driven decision-making.
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   Job Specifications:
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   Bachelor's degree in information technology, Computer Science, MIS or a related field.
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   Strong analytical skills with the ability to translate business requirements into IT solutions.
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   Minimum 7 years of hands-on experience in defining, piloting, and implementing digital solutions across different industries.
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   Excellent communication and interpersonal skills to collaborate with diverse stakeholders
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   Solid understanding of IT governance, risk management, and compliance principles.
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   Certifications in project management or IT governance are a plus.
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Business Excellence Expert

Dejem Real Estate Development

<p><b>Job Purpose: </b>Governance professional is responsible for managing and coordinating the Governance activities of the organization to ensure that all Governance requirements pertaining to ADG&rsquo;s operations are addressed in a timely manner.</p><p><b>Key Responsibilities:</b></p><p><b>Policies Development &amp; Implementation</b></p><ul><li>Develop Policies &amp; Processes for the GRC Department in line with ADG&rsquo;s standards and other applicable governance and regulations.</li><li>Ensure the availability of Policies &amp; Processes and Delegation of Authority transactions for each function at ADG.</li><li>Ensure the governance of ADG&rsquo;s Functions to the established policies, procedures &amp; DOA.</li><li>Responsible for implementation of group policies, procedures &amp; DOA.</li></ul><p><b>Operational Activities</b></p><ul><li>Develop the Corporate Governance Model based on leading practice and the needs of the Group&rsquo;s shareholders.</li><li>Monitor regulatory developments and assess their impact on the organization&rsquo;s operations.</li><li>Establish and maintain policies and procedures to ensure compliance with applicable laws and regulations.</li><li>Work closely with Finance and HR on all customer and employee-related disputes and provide guidance in developing appropriate contracts and policies.</li><li>Review all governance documentation pertaining to ADG&rsquo;s regional such as contracts and agreements.</li><li>Collaborate with senior leaders to set the strategic direction for governance framework management aligned with business objectives</li><li>Functional charter of the Corporate Governance Structure (outlining the areas of focus, roles, protocols), and development of specialized committees (for example remuneration and nomination committee).</li><li>Perform ad-hoc and other duties related to the job as assigned by the Direct Manager</li></ul><p><b>Corporate Governance Framework</b></p><ul><li>Support the implementation of governance frameworks, including board policies, codes of conduct, and ethical standards.</li><li>Facilitate communication between management and the board regarding governance issues.</li></ul><p><b>Governance Reports</b></p><ul><li>Maintain accurate records of governance activities, decisions, and compliance documentation.</li><li>Ensure proper documentation for legal and regulatory purposes.</li></ul><p><b>Continuous Improvement</b></p><ul><li>Recommend continuous process improvement strategies for business processes based on governance findings.</li><li>Implement corrective actions and update policies accordingly.</li><li>Worked on the Business Continuity Management (BCM) engagement, developing Business Impact Analyses (BIAs), to strengthen operational resilience and compliance readiness.</li><li>Worked on Enterprise Risk management and developed and executed operational plans aligned with strategic objectives ensuring seamless KPI deployment from top to shop-floor levels.</li></ul><p><b>Qualifications and Certifications</b></p><ul><li><b>Bachelor&rsquo;s or Master degree in Finance, Law, Business , Corporate Governance, Economics or Management</b></li><li>Certified Corporate Governance Professional., Chartered Governance Professional, Certified Compliance &amp; Ethics Professional, Certified Governance, Risk, and Compliance Professional (GRC)</li><li><b>With over 4years of experience in governance formulation with real estate or property management industry.</b></li><li>Strong knowledge to work in system like <b>Yardi, Microsoft Dynamics</b>, <b>Microsoft Visio</b> or any other ERP.</li><li>Analytical and problem-solving abilities</li><li><b>Candidate who can join immediately will be more preferable</b></li><li><b>Attractive salary range up to 15,000 &amp; benefits as per UAE regulation.</b></li></ul><p>Job Type: Full-time</p><p>Pay: AED10,000.00 - AED15,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience in development &amp; implementation of Policies, SOP and DOA?</li></ul>

Corporate Governance Specialist/Business Excellence

DICETEK LLC

<p></p><div><p>The key responsibilities expected from the candidate includes:</p><ul><li>
Develop and implement Corporate Governance Framework to ensure accountability, transparency, and compliance with legal and regulatory requirements.</li><li>
Evaluate the effectiveness of existing processes, identify area of improvement, and implement initiatives to optimize performance and achieve organizational goal.</li><li>
Gather and analyse data to present it in the designed format to continuously improve the performance.</li><li>
Manage special projects as assigned by the line manager</li></ul></div><p></p>

Business Excellence Specialist

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