business improvement manager

Modon

<div>
 
 
 Job Title:
 
 
 
 Business Excellence &ndash; Manager
 
 
 
 
 
 
 Location:
 
 
 
 Abu Dhabi
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Business Excellence Manager drives a culture of excellence across the organization by implementing and governing excellence frameworks, process improvement initiatives, and performance management systems. The role ensures measurable improvements, alignment with strategic objectives, and sustainable operational effectiveness across all business units, including Asset Management, Property Management, Community Management, and Facilities Management.
 
 
 
 Key Responsibilities:
 
 
 
 
 Excellence Frameworks &amp; Standards
 
 
 <ul>
 <li>
 Develop, implement, and maintain organizational excellence frameworks (EFQM, global best practices).
 </li>
 <li>
 Ensure alignment with internal policies, regulations, and national excellence standards.
 </li>
 <li>
 Facilitate internal assessments and readiness programs for excellence awards.
 </li>
 </ul>
 
 
 Process Definition, Improvement &amp; Operational Efficiency
 
 
 <ul>
 <li>
 Map, define, and optimize processes via platforms like ARIS.
 </li>
 <li>
 Lead end-to-end process reviews using Lean, Six Sigma, and continuous improvement.
 </li>
 <li>
 Identify inefficiencies, implement improvement initiatives, and facilitate Kaizen events.
 </li>
 <li>
 Collaborate with IT/digital teams on automation opportunities and solutions.
 </li>
 </ul>
 
 
 Technology &amp; Digital Transformation
 
 
 <ul>
 <li>
 Leverage digital tools to improve business excellence, process efficiency, and performance management.
 </li>
 <li>
 Implement enterprise platforms (workflow systems, dashboards, document management).
 </li>
 </ul>
 
 
 Performance Management
 
 
 <ul>
 <li>
 Develop corporate KPIs, scorecards, and reporting systems.
 </li>
 <li>
 Monitor organizational performance and provide actionable insights.
 </li>
 </ul>
 
 
 Strategy Alignment &amp; Implementation
 
 
 <ul>
 <li>
 Translate strategic goals into initiatives, improvement projects, and operational plans.
 </li>
 <li>
 Support business case development and strategic prioritization.
 </li>
 </ul>
 
 
 Quality Management &amp; Compliance
 
 
 <ul>
 <li>
 Implement and monitor quality management systems.
 </li>
 <li>
 Conduct audits and drive corrective/preventive actions.
 </li>
 </ul>
 
 
 Capacity Building &amp; Culture Development
 
 
 <ul>
 <li>
 Design and deliver training, workshops, and coaching to embed a culture of excellence.
 </li>
 </ul>
 
 
 Reporting &amp; Governance
 
 
 <ul>
 <li>
 Use analytics tools (Power BI, Tableau, Qlik) for dashboards and reporting.
 </li>
 <li>
 Maintain governance structures for improvement programs.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Business Administration, Engineering, Quality Management, or related field.
 </li>
 <li>
 Master&rsquo;s or MBA preferred.
 </li>
 <li>
 Lean Six Sigma Green/Black Belt.
 </li>
 <li>
 EFQM Assessor certification.
 </li>
 <li>
 ISO Lead Auditor / Quality Management certification.
 </li>
 <li>
 Project Management Professional (PMP).
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 7&ndash;10 years in business excellence, operational excellence, quality, or performance management.
 </li>
 <li>
 Experience in Asset, Property, Community, or Facilities Management.
 </li>
 <li>
 Proven track record implementing excellence frameworks and measurable performance improvements
 </li>
 </ul>
 
 
</div>

Business Excellence Manager

Aubay UK

<div>
 
 
 Role Summary
 
 
 
 Aubay UK is seeking a Business Excellence Project Manager to support the client&rsquo;s Marketing Directorate by driving continuous improvement, operational efficiency, and organizational performance. The Project Manager leads and coordinates strategic and operational initiatives across the end-to-end trade lifecycle, from pre-deal activities through execution and post-deal processes. The role operates with a high degree of autonomy and contributes directly to transformation initiatives that enhance efficiency, scalability, and alignment with strategic objectives.
 
 
 This position requires regular travelling and eventual relocation to the Gulf Region. Further details will be shared during the interview process.
 
 
 
 
 
 
 Required Skills and Experience
 
 
 <ul>
 <li>
 Minimum 7 years of experience in commodities trading, ideally within leading IOCs, NOCs, or trading houses
 </li>
 <li>
 Broad, end-to-end, multi-disciplinary understanding of commodities trading, shipping, finance
 </li>
 <li>
 Comprehensive front-to-back trade lifecycle knowledge specialising in at least one of the following: physical trading, financial trading, shipping, portfolio optimization
 </li>
 <li>
 Strong hands-on process expertise, including process and data mapping and design and documentation of operational procedures
 </li>
 <li>
 Strong passion for technology, automation, and process improvement as key enablers of performance within a trading environment
 </li>
 <li>
 High energy and strong communication skills (verbal, written, and presentation)
 </li>
 <li>
 Proven ability to operate under high pressure, tight deadlines, and sensitive environments
 </li>
 </ul>
 
 
 
 
 
 Desired Skills and Experience
 
 
 <ul>
 <li>
 LNG trading experience is highly advantageous
 </li>
 </ul>
 
 
 
 
 
 Role Responsibilities
 
 
 <ul>
 <li>
 Assist in the development and refinement of the business and operating model, ensuring alignment with long-term strategic objectives
 </li>
 <li>
 Develop deep expertise in the client&rsquo;s mission, market environment, regulatory landscape, customer needs, and trading operations to inform high-quality analysis and decision-making
 </li>
 <li>
 Promote a culture of continuous improvement through process standardization and simplification, workflow automation, structured retrospectives
 </li>
 <li>
 Drive efficiency, scalability, and consistency across all functions
 </li>
 <li>
 Contribute to the development of the Digital &amp; Data Transformation Roadmap, supporting the client&rsquo;s long-term vision
 </li>
 <li>
 Partner with IT to drive development of an agile delivery organization, including: defining delivery frameworks and operating principles, establishing MVP delivery criteria, clarifying boundaries between standard and bespoke solutions
 </li>
 <li>
 Establish and maintain strong relationships with internal and external stakeholders
 </li>
 <li>
 Support organizational adoption through structured change management practices
 </li>
 <li>
 Identify high-risk areas and critical path dependencies; develop and promote mitigation plans
 </li>
 <li>
 Support governance and budget reporting processes, ensuring transparency, accountability, and value tracking against defined performance indicators
 </li>
 <li>
 Drive identification and implementation of remedial actions related to risks, issues, and dependencies to ensure compliance with policies and delivery commitments
 </li>
 </ul>
</div>

PROJECT MANAGER (BUSINESS EXCELLENCE)

Swan Global WLL

Job Title: Business Development ManagerJob Type: Full TimeDepartment: SalesReports to: CBOLocation: Doha, QatarQualifications: Bachelor&rsquo;s degree in business administration, Customer Service, or a related field preferred.Experience Required: Minimum 8 Years of experience into sales &amp; Key Account Management in Manpower Outsourcing Organization primarily in Oil&amp; gas Industry.Job Role Overview:As the Business Development Manager, you will be responsible for overseeing the successful delivery of business projects and initiatives within the organization. You will play a crucial role in ensuring that projects are completed on time, within budget, and meet the strategic objectives of the company.You will serve as the main point of contact for key accounts, understanding their needs, and ensuring the delivery of our clients and services aligns with their objectives and major areas of focus on:Key Responsibilities&middot; LPO &amp; Ongoing LPO Management&middot; PO Collection &amp; Follow up&middot; Client Reporting &amp; Client Coordination&middot; Escalation Management&middot; Client Billing &amp; Collection Coordination&middot; Cross Sell &amp; Up sell&middot; Client &amp; Account Management &amp; Delivery&middot; Optimize Delivery Cost &amp; Cost Management Process Excellence &amp; Optimization&middot; Client Retention&middot; Client Satisfaction&middot; Client Development&middot; Client Acquisition&middot; Client Documentation &amp; Contract Management&middot; Client Assessment&middot; Process Excellence &amp; Optimization&middot; Change Management&middot; Performance Metrics and KPI&rsquo;s&middot; Emerging Technology Integration&middot; People LeadershipRoles and Responsibilities:&middot; Key Account Manager for Existing &amp; New Clients&middot; Build and maintain relationships with key clients, ensuring their satisfaction and loyalty. Identify opportunities to expand the business with existing clients and collaborate with the sales team to develop and implement strategies to achieve this.&middot; Researching and identifying new business opportunities, generating leads, fostering relationships with customers, understanding customer needs, thinking strategically, planning, drawing up client contracts, and ensuring staff are on board.&middot; Drive process improvement initiatives to enhance efficiency, productivity, and quality across the organization. Implement best practices, streamline workflows, and leverage data analytics to identify areas for improvement.&middot; Ongoing LPO (Legal Process Outsourcing) management involves several key components to ensure that the outsourced legal functions run smoothly and effectively.&middot; Managing the billing process and ensuring timely collection of payments from clients. This role involves tracking accounts receivable and maintaining positive client relationships while adhering to company policies and financial regulations.&middot; Primary point of contact for clients, ensuring smooth communication and efficient project management. This role involves coordinating with internal teams and clients to deliver high-quality service, manage expectations, and enhance client&middot; Generating and delivering comprehensive reports to clients, ensuring accuracy, clarity, and timeliness. This role involves analyzing data, identifying trends, and collaborating with internal teams to enhance reporting processes and improve client satisfaction.&middot; Analyze delivery costs and identify opportunities for optimization. Implement cost-effective strategies to reduce expenses while maintaining service quality.&middot; Promote additional business and services to existing clients. This role involves understanding client needs, building relationships, and utilizing effective sales techniques to enhance client satisfaction and drive revenue growth.&middot; Escalated Client issues, ensuring prompt and effective resolution. Managing and resolving client issues that have been escalated beyond standard support processes. This role involves working closely with internal teams to ensure timely and effective resolutions, enhancing Client satisfaction with 100% Delivery and preventing future escalations.&middot; Develop strategies to enhance operational efficiency and drive profitability. Monitor financial performance and implement cost-saving measures.&middot; Lead the tender management process, including identifying opportunities, preparing proposals, and negotiating contracts with clients. Collaborate with cross-functional teams to ensure accurate and timely submission of tenders.&middot; Oversee the implementation and management of the managed services project. Ensure project milestones are met, and deliverables are achievedJob Types: Full-time, PermanentPay: QAR7,000.00 - QAR9,000.00 per monthLocation:<ul><li>Doha (Required)</li></ul>

Business Development Manager

Nasoft

<div>Nasoft is hiring a Business Development Manager For one of our client in Riyadh that specialized in Digital Marketing and advertising Services .
 
 
Responsibilities :-
<ul><li>Set sales goals, compare performance to goals, and adjust goals as needed</li>
<li>Assess current team processes and procedures, identify opportunities for improvement, and implement them</li>
<li>Develop individual quotas and assign territories for team members
</li><li>Provide detailed and accurate sales forecasts</li>
<li>Coach, mentor, and provide feedback to team members
</li><li>Foster a competitive yet collaborative team environment
</li><li>Assess individual performance through observation and measurement, and suggest corrective actions as needed</li>
<li>Meeting with clients virtually or during sales visits
</li><li>Recruit, hire, and train sales team
</li><li>Demonstrating and presenting products</li>
<li>Establishing new business
</li><li>Maintaining accurate records
</li><li>Attending trade exhibitions, conferences and meetings
</li><li>Reviewing sales performance</li>
<li>Negotiating contracts and packages
</li><li>Working towards monthly or annual targets</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in marketing, accounting, business administration, or a related field.
</li><li>+10 years is the minimum experience,
</li><li>Prior sales experience in Marketing Agencies or Advertising services
</li><li>Proficiency in English
</li><li>Knowledge of MS Office mainly for reporting and documentation</li>
<li>Knowledge of CRM or sales management software is an added advantage
</li><li>Deep understanding of negotiating techniques and marketing tactics
</li><li>Faster learning ability and passion for sales
</li><li>Self-motivated professional with a result-oriented approach
</li><li>Good presentation Skills
</li><li>Effective Communication Skills
</li><li>Excellent communication, interpersonal, and organizational skills
</li><li>Superb leadership ability
</li><li>Ability to relocate to Riyadh 
 
</li></ul>Benefits
Benefits and Working Conditions :-<ul>
<li>
Working Days : 5 days / week ( 2 days off )
</li><li>Working hours : 8h
</li><li>Social and medical Insurance provided
</li><li>3% commission + fixed salary
</li><li>job type : onsite
</li><li>job location : Riyadh - Saudi Arabia</li></ul></div>

Jadeer

<div><h2 class="jobSectionHeader">Future Group is Hiring: Business Development Department Manager</h2><h3 class="jobSectionHeader"> 
About Future Group</h3>
Future Group is a global leader in translation, localization, and business solutions &mdash; empowering organizations worldwide to connect with customers across languages, markets, and cultures. For more than 30 years, we&rsquo;ve partnered with Fortune 500 companies and leading brands to deliver excellence, innovation, and impact.
As we continue expanding our operations and partnerships, we&rsquo;re looking for an ambitious Business Development Department Manager to lead and inspire high-performing teams in a fast-paced, target-driven environment.<h3 class="jobSectionHeader">
About the Role</h3>
We&rsquo;re seeking a seasoned Business Development Manager with 10&ndash;15 years of experience in sales leadership and call-center management. The ideal candidate is a people-focused leader with a proven record of driving revenue growth, coaching teams, and building strong client relationships across telemarketing, telesales, inbound, and outbound operations.
You&rsquo;ll be at the heart of our growth journey &mdash; building and leading dynamic teams, mentoring talent, and delivering measurable business results in a motivating and collaborative culture.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
Sales Leadership &amp; Strategy<ul><li>Lead the sales team toward achieving ambitious KPIs and financial targets.</li></ul>
<ul><li>Design and execute growth-driven business development strategies.</li></ul>
<ul><li>Manage multiple offshore accounts in telemarketing, telesales, and customer engagement.</li></ul>
<ul><li>Analyze performance data and implement plans for improvement.</li></ul><ul>
</ul>Team Building &amp; Coaching
<ul><li>Build, train, and motivate sales and call-center teams to deliver exceptional performance.</li></ul>
<ul><li>Identify training needs and supervise onboarding for new hires.</li></ul>
<ul><li>Foster a culture of ownership, accountability, and teamwork.</li></ul><ul>
</ul>Operational Excellence
<ul><li>Oversee both inbound and outbound call center operations.</li></ul>
<ul><li>Ensure service quality, process efficiency, and compliance across teams.</li></ul>
<ul><li>Collaborate cross-functionally to enhance client satisfaction and operational results.</li></ul><ul>
</ul>Business Development &amp; Client Relations
<ul><li>Identify new markets, clients, and partnerships to expand business opportunities.</li></ul>
<ul><li>Represent Future Group with professionalism and credibility in every interaction.</li></ul><ul>
</ul><h3 class="jobSectionHeader">Why Join Future Group?</h3><ul><li>Hybrid Work Model &ndash; Flexibility to balance performance and well-being.</li><li>Competitive Compensation &ndash; A highly rewarding package with a strong variable incentive plan.</li><li>Global Exposure &ndash; Collaborate with diverse teams and international clients.</li><li>Career Growth &ndash; Continuous learning and advancement opportunities.</li><li>Empowering Culture &ndash; Work in a dynamic environment that values innovation, collaboration, and impact.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Bring</h3><ul><li>10&ndash;15 years of experience in sales or business development leadership, preferably within call center/BPO settings.</li></ul>
<ul><li>Strong background managing telemarketing, telesales, and customer care operations.</li></ul>
<ul><li>Proven success in achieving and exceeding financial targets.</li></ul>
<ul><li>Excellent leadership, communication, and mentoring skills.</li></ul>
<ul><li>Strategic thinker with strong analytical and decision-making abilities.</li></ul>
<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (MBA is a plus).</li></ul><h3 class="jobSectionHeader"> 
Ready to Join Our Journey?</h3>
Be part of a global organization that values people, innovation, and performance. 
Apply now and help shape the future of growth at Future Group.</div>

Business Development Department Manager

<div>
 
 We exist to create positive change for people and the planet. Join us and make a difference too!
 
 
 
 Purpose of the role
 
 
 
 We are currently looking for a talented and self-motivated
 
 Business Development Manager
 
 to join our successful sales team in
 
 Istanbul.
 
 
 
 In this role, you will be responsible for personally driving Sales and Revenue, primarily within the
 
 Food sector,
 
 towards BSI&rsquo;s overall new business sales growth mission, within a defined geographical territory.
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 
 Achievement of personal sales target according to the set budget for both Certification and Training Sales.
 
 <ul>
 <li>
 Manage Key Account relations.
 </li>
 <li>
 Personal Salesforce.com maintenance.
 </li>
 <li>
 Plan, develop, establish and maintain a database of market information and trends to facilitate strategic decision making within the business
 </li>
 <li>
 Identify, develop and recommend new business initiatives which will ensure growth of BSI in local areas
 </li>
 <li>
 Plan, develop, establish and maintain a database of Competitors information to ensure the business is aware of competitor information
 </li>
 <li>
 Plan, develop, establish and maintain a database of top clients to BSI and develop, establish and maintain customer-care programme for top clients to the business
 </li>
 </ul>
 
 
 Candidate Specification
 
 
 <ul>
 <li>
 Based in Istanbul
 </li>
 <li>
 At least 5 years of proven experience in B2B sales or business development, preferably with a solid background in the Food sector and experience within the Certification industry
 </li>
 <li>
 Broad commercial experience and business acumen
 </li>
 <li>
 Ability to comprehend, manage, and utilize complex financial data
 </li>
 <li>
 Proficiency in Salesforce or similar CRM platforms
 </li>
 <li>
 Good command of Turkish and English
 </li>
 <li>
 Willingness to travel
 </li>
 </ul>
 
 
 
 
 
 About Us
 
 
 
 BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
 
 Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
 
 
 Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
 
 
 Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society&rsquo;s critical issues &ndash; from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
 
 
 BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
 
</div>

Identis

<div>
 
 
 Business Development Manager &ndash; Saudi Arabia, Qatar, Jordan
 
 
 
 Are you a strategic thinker with a passion for growth and strong knowledge of the Middle East market?
 
 
 We&rsquo;re looking for a results-driven
 
 Business Development Manager
 
 to join our team and lead regional expansion efforts. If you have experience building relationships, closing deals, and navigating diverse markets across the Middle East, we want to hear from you!
 
 
 
 Location:
 
 Dubai, Riyadh, UAE (or other major Middle Eastern cities applicable)
 
 
 
 Experience:
 
 5+ years in sales or business development
 
 
 
 Languages:
 
 English (required), Arabic (required)
 
 
 
 Role Overview:
 
 
 
 The Business Development Manager (BDM) for the Middle East is responsible for identifying and capitalizing on new business opportunities within the region. This role involves strategic planning, market analysis, relationship building, and driving revenue growth across various sectors, including technology, healthcare, legal services, and infrastructure.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Market Expansion:
 
 </li>
 <li>
 Identify and evaluate new business opportunities in emerging markets within the Middle East. Develop and implement strategies to enter these markets successfully.
 </li>
 </ul>
 
 
 Client Acquisition &amp; Relationship Management:
 
 
 
 Build and maintain strong relationships with key stakeholders, including potential clients, partners, and industry influencers.
 
 
 
 Sales Strategy &amp; Execution:
 
 
 
 Develop and execute sales strategies to achieve revenue targets. Lead negotiations and close deals with new and existing clients.Work closely with marketing, product development, and operations teams to align business development efforts with organizational goals.Monitor industry trends, competitor activities, and market conditions to inform strategic decisions.Prepare regular reports on business development activities, sales forecasts, and market insights for senior management.
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Cross-functional Collaboration:
 </li>
 <li>
 Market Intelligence:
 </li>
 <li>
 Reporting &amp; Forecasting:
 </li>
 <li>
 Education:
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field. An MBA is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 
 Minimum of 5 years in business development or sales roles, with at least 3 years of experience in the Middle East market. Proven track record of achieving sales targets and expanding market presence.
 
 <ul>
 <li>
 
 Industry Knowledge:
 
 </li>
 </ul>
 
 Experience in sectors such as technology, healthcare, legal services, or infrastructure is highly desirable.Fluency in English is required; proficiency in Arabic is preferred.Proficiency in CRM software (e.g., Salesforce), Microsoft Office Suite, and data analysis tools.
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Language Skills:
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 Cultural Awareness:
 </li>
 <li>
 Deep understanding of Middle Eastern business etiquette and cultural nuances.
 </li>
 <li>
 Negotiation Skills:
 </li>
 </ul>
 
 Strong ability to negotiate contracts and close deals effectively.
 
 <ul>
 <li>
 
 Strategic Thinking:
 
 </li>
 </ul>
 
 Ability to develop long-term strategies and execute them efficiently.Excellent verbal and written communication skills, with the ability to present to senior stakeholders.Comfortable working in a dynamic and fast-paced environment.
 
 
 
 Travel Requirements:
 
 
 <ul>
 <li>
 Communication Skills:
 </li>
 <li>
 Adaptability:
 </li>
 </ul>
 
 Frequent travel within the Middle East region will be required.
 
 
 This role offers an exciting opportunity to drive business growth in one of the world's most dynamic regions. If you have a passion for business development and a deep understanding of the Middle Eastern market, we encourage you to apply.
 
 
 Job Types: Full-time, Permanent
 
 
 
</div>

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