business insight and analytics manager

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. Our portfolio spans Lifestyle &amp; Entertainment, Destinations, Real Estate, Hospitality, and F&amp;B, including Skydive Dubai, Deep Dive Dubai, XDubai, Dubai Harbour, Kite Beach and more.</div><div></div><div> 
As Shamal Holding continues to grow, we&rsquo;re in search of a Manager &ndash; Customer Insights. In this role, you will be responsible for driving data-led decision-making across Shamal&rsquo;s marketing and customer experience initiatives by owning customer data, insight frameworks, and measurement strategy.</div><div>
This role transforms data into actionable intelligence that improves marketing effectiveness, enhances customer experience, and demonstrates clear business and brand ROI. The role owns customer data and CDP strategy, leads Voice of Customer (VoC) programs, and defines measurement frameworks, while working closely with agency and analytics partners to deliver advanced analytics, brand measurement, and reporting.</div>
Responsibilities:

Customer Data, CDP &amp; Analytics Ownership<ul><li>
Own Customer Data Platform (CDP) strategy, governance, and roadmap, ensuring unified customer profiles across brands and touchpoints.</li><li>
Lead customer segmentation strategies using behavioural, demographic, and transactional data to support marketing and CX use cases.</li><li>
Partner with internal analytics teams and agency partners to deliver CRM insights, including lifecycle performance, retention, engagement, and loyalty indicators.</li><li>
Ensure data quality, privacy, and governance standards are upheld across all customer data sources.</li></ul> 
Voice of Customer (VoC) &amp; User Research<ul><li>
Design and lead VoC and customer research programs to understand customer needs, behaviours, drivers, and barriers across the end-to-end journey.</li><li>
Establish and manage brand-level research frameworks covering awareness, consideration, journey pain points, and booking barriers.</li><li>
Partner with external research specialists (e.g. Sparks &amp; Honey) to deliver brand measurement and qualitative insight programs aligned to business priorities.</li><li>
Translate research findings into clear, actionable recommendations for content strategy, experience optimisation, website performance, and campaign planning.</li><li>
Own customer satisfaction frameworks and KPIs (NPS, CSAT, CES) across the portfolio.</li></ul> 
Marketing Effectiveness, Brand &amp; Campaign Measurement<ul><li>
Define and maintain measurement frameworks to assess marketing ROI, brand health, campaign effectiveness, and channel performance.</li><li>
Design full-funnel measurement approaches linking upper-funnel brand activity to lower-funnel conversion and revenue outcomes.</li><li>
Partner with agency and analytics teams to apply attribution models, brand lift studies, and media effectiveness analysis.</li><li>
Support marketing mix modelling and budget optimisation exercises in collaboration with Annalect and media partners.</li><li>
Deliver executive-ready dashboards and insight narratives that inform investment decisions and performance optimisation.</li></ul> 
Measurement Strategy &amp; Integration<ul><li>
Proactively identify measurement gaps and embed analytics requirements early in marketing and CX planning.</li><li>
Develop measurement roadmaps connecting research, tracking, optimisation, and performance analytics.</li><li>
Create repeatable measurement playbooks for key initiatives such as campaigns, activations, partnerships, and launches.</li><li>
Lead cross-functional measurement planning with Marketing, CX, IT, Legal, agencies, and analytics partners.</li></ul> 
CX &amp; Journey Analytics<ul><li>
Analyse customer journeys across digital and physical touchpoints to identify experience gaps and optimisation opportunities.</li><li>
Integrate VoC, behavioural, and transactional data to provide a holistic view of customer experience performance.</li><li>
Partner closely with CX teams to translate insight into experience design improvements and service enhancements.</li></ul> 
Stakeholder &amp; Partner Collaboration<ul><li>
Support senior leadership in translating business objectives into insight and measurement strategies.</li><li>
Act as a trusted insights partner to Marketing, Media, CX, and Digital teams.</li><li>
Lead and govern relationships with agency partners including Sparks &amp; Honey (brand measurement), Annalect (tools, technology, advanced analytics), and other analytics vendors.</li><li>
Collaborate with internal analytics teams to ensure alignment between insight needs, tooling, and delivery.</li></ul><div></div> 
Required Competencies<ul><li>
Insight Leadership: Ability to translate complex data into clear, actionable business insights.</li><li>
Strategic Thinking: Strong capability to connect insight to marketing, brand, and CX outcomes.</li><li>
Stakeholder Influence: Ability to partner effectively across teams and agencies.</li><li>
Measurement Expertise: Strong understanding of marketing, brand, and CX measurement frameworks.</li><li>
Governance &amp; Rigour: High standards for data quality, consistency, and compliance.</li><li>
Communication: Clear, confident storytelling with data for senior audiences.</li></ul> 
Personal Attributes<ul><li>
Curious, analytical, and insight driven.</li><li>
Commercially minded with a focus on impact and ROI.</li><li>
Comfortable operating in a matrixed, partner-led environment.</li><li>
Proactive, structured, and confident managing complexity.</li><li>
Strong sense of ownership over data and decision quality.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Marketing, Business Analytics, Data Science, Statistics, or a related field.</li><li>
Master&rsquo;s degree or MBA with analytics focus is preferred.</li><li>
Relevant certifications in analytics, CDP, or marketing measurement are an advantage.</li><li>
7&ndash;10 years of experience in customer insights, marketing analytics, or measurement roles.</li><li>
Proven experience owning CDP strategy and customer data governance.</li><li>
Experience leading VoC and customer research programs delivering actionable insight.</li><li>
Strong background in marketing effectiveness, brand measurement, and attribution.</li><li>
Experience working with agency and analytics partners in complex, multi-brand environments.</li></ul><div></div> 
For more information about Shamal, please visit our LinkedIn page: https://www.linkedin.com/company/shamalholding/ 
Note:
<div>Due to a high influx of profiles, only shortlisted candidates will be contacted.</div></div>

Manager - Customer Insights

the LEGO Group

<div>We are seeking an Analytics &amp; Insights Partner to act as a strategic advisor, delivering data-driven insights that advise decisions, optimise performance, and drive commercial growth. 
As a key member of the Turkey, Central Asia and Caucasus Territories (TURCAT) business unit leadership team, you will combine business insight, analytical expertise, and storytelling skills to support both short-term goals and long-term strategies. 
We're pleased to share that we offer a hybrid working week arrangement called Best of Both , requiring 3 days in the office location and 2 days from home. 
No relocation or visa support/assistance is offered for this position. 
Core Responsibilities 
<ul><li>Strategic Advisory: Collaborate with leadership to develop tailored analytic solutions and track key performance metrics.
</li><li>Performance Analysis &amp; Insights: Provide deep-dive analyses on business performance, uncovering actionable insights.
</li><li>Forecasting &amp; Advanced Analytics: Apply statistical modelling and forecasting tools to anticipate trends and inform strategies.
</li><li>Storytelling: Translate complex data insights into compelling narratives for non-technical partners.
</li><li>Cross-Functional Collaboration: Partner with marketing, sales, finance, and operations to align insights with business strategies.
</li><li>Independent Project Management: Lead ad hoc analyses, resolve conflicts, and deliver insights with minimal guidance. 
</li></ul>Key Deliverables:
<ul><li>Build and maintain performance reporting for the region.
</li><li>Analyze data from pricing, promotions, and product mix to identify growth opportunities and mitigate risks.
</li><li>Implement forecasting tools and guide decision-making through insights.
</li><li>Train teams on self-service data tools and recommend additional solutions.
</li><li>Support &ldquo;test and learn&rdquo; experiments, providing clear result's analysis.
</li><li>Integrate insights from industry and shopper data to inform commercial strategies. 
</li></ul>Do you have what it takes?
<ul><li>Experienced in (advanced) analytics or data insights roles, preferably in consumer goods, retail or consultancy company.
</li><li>Proven experience in building dashboards and structuring datasets.
</li><li>Ability to synthesise data for diverse audiences and manage ad hoc projects.
</li><li>Intermediate expertise in SQL, Python, and tools like Snowflake and Databricks.
</li><li>Proficient in data modelling, exploratory analysis, and statistical techniques.
</li><li>Ability to present insights in a clear and actionable format for diverse audiences.
</li><li>Strong understanding of market trends, performance drivers, and consumer behaviour.
</li><li>Skilled in partnering with cross-functional teams and influencing decisions.
</li></ul>Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What&rsquo;s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances &ndash; All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount &ndash; We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children&rsquo;s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children&rsquo;s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO&reg; team today.</div>

Analytics & Insights Partner

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We're seeking a Business Intelligence Sr. Manager to lead our data strategy and analytics function. This senior role will build and lead a team responsible for analytics, predictive modeling, FP&amp;A, strategic planning, reporting, and insight generation for our commercial teams. You'll transform data into actionable intelligence that drives our marketplace growth.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Strategic Leadership
 </li>
 <li>
 Develop and execute BI strategy aligned with Snoonu's growth objectives
 </li>
 <li>
 Partner with executives to drive data-driven decision making
 </li>
 <li>
 Define and track enterprise KPIs and strategic metrics
 </li>
 <li>
 Team &amp; Analytics Management
 </li>
 <li>
 Be hands on and lead from the front - you will be on the tools in this role showing your team how it is done.
 </li>
 <li>
 Build and lead team of analysts, data scientists, and BI engineers
 </li>
 <li>
 Oversee predictive modeling for demand forecasting, pricing, and customer behavior
 </li>
 <li>
 Establish experimentation frameworks and A/B testing capabilities
 </li>
 <li>
 FP&amp;A &amp; Strategic Planning
 </li>
 <li>
 Lead financial modeling, budgeting, and forecasting processes
 </li>
 <li>
 Support strategic planning with market insights and competitive intelligence
 </li>
 <li>
 Drive unit economics optimization across business lines
 </li>
 <li>
 Commercial Intelligence
 </li>
 <li>
 Create dashboards and reporting for sales, marketing, and partnerships
 </li>
 <li>
 Develop customer segmentation and lifetime value models
 </li>
 <li>
 Enable revenue optimization through pricing analytics
 </li>
 <li>
 Build self-service analytics capabilities
 </li>
 <li>
 Data Infrastructure
 </li>
 <li>
 Partner with Engineering on data architecture and warehouse solutions
 </li>
 <li>
 Implement BI tools and ensure data governance
 </li>
 <li>
 Drive data democratization with appropriate controls
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 Role is Doha, in-person based. Applicants outside of Doha will need to relocate with relocation support from Snoonu.
 
 
 <ul>
 <li>
 Experience
 </li>
 <li>
 Bachelor's in quantitative field; MBA/MS preferred
 </li>
 <li>
 8+ years in analytics/BI, 3+ years leadership experience
 </li>
 <li>
 Marketplace or e-commerce experience is strongly preferred, food-tech experience is a big bonus.
 </li>
 <li>
 Technical Skills
 </li>
 <li>
 Expert SQL and data warehouse technologies (BigQuery is a must)
 </li>
 <li>
 Proficiency in Python/R and BI tools (Tableau, Looker)
 </li>
 <li>
 Experience with ML, experimentation, and modern data stack
 </li>
 <li>
 Business Skills
 </li>
 <li>
 Strong financial modeling and FP&amp;A capabilities
 </li>
 <li>
 Understanding of marketplace dynamics and unit economics
 </li>
 <li>
 Proven track record of driving business impact through data
 </li>
 <li>
 Leadership
 </li>
 <li>
 Experience building and developing high-performing teams
 </li>
 <li>
 Excellent stakeholder communication and influence skills
 </li>
 <li>
 Change management experience in data transformation
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Business Intelligence Sr. Manager - Commercial Insights

<div>The Business Analytics Manager role has a national salary range of $85,000- $150,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy. 
Are you ready to lead the future of data-driven decision-making in the dynamic world of supply chain? At DHL Supply Chain, were looking for a Business Analytics Manager who can elevate our analytics capabilities, mentor a growing team of analysts, and drive strategic insights across operations. If you're passionate about data, leadership, and making an impact, this is your opportunity to shape the analytics landscape at scale. 
Job Description
As a Business Analytics Manager, you will oversee all aspects of business analytics across multiple sites, ensuring high-quality insights and consistent analytical practices. Youll lead a team of site-level analysts, support operational leaders with strategic reporting, and champion the adoption of modern analytics tools. This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring others, and is ready to take ownership of analytics strategy and execution.
Responsibilities<ul><li>
Lead and manage a team of site-level analysts, including recruiting, training, and professional development</li><li>
Set the vision and standards for analytics practices across the region or sector</li><li>
Validate and improve analytical processes to ensure consistency, accuracy, and business value</li><li>
Collaborate with site leadership to identify opportunities for performance improvement through data</li><li>
Oversee the development and deployment of Power BI dashboards and reporting tools</li><li>
Guide the design and implementation of data pipelines (ETL) from diverse sources</li><li>
Promote data literacy and tool adoption through knowledge-sharing and training sessions</li><li>
Act as a strategic partner for cross-functional teams (Operations, HR, Finance, etc.) to deliver customized analytical solutions</li><li>
Stay current with analytics trends and apply best practices to enhance reporting and automation</li><li>
Support site startups by implementing analytics frameworks and tools</li><li>
Serve as a key point of contact for analytics community initiatives and Power BI governance</li></ul> 
Required Experience<ul><li>
Bachelors degree in Business, Logistics, Mathematics, Statistics, or a related field, or 4 years of equivalent professional experience, required</li><li>
3+ years of experience in data analytics, business intelligence, or a related field, required</li><li>
Proven experience leading analytics teams or managing cross-functional analytics projects, required</li><li>
Advanced proficiency in Power BI, including dashboard creation and DAX expressions, required</li><li>
Strong SQL skills and experience with scripting languages such as Python or R, required</li><li>
Experience designing and managing data pipelines and working with structured and unstructured data sources, required</li><li>
Deep understanding of statistical concepts, data modeling, and modern analytics methodologies, required</li><li>
Excellent communication and leadership skills, with the ability to influence stakeholders and drive adoption of analytics tools, required</li><li>
Ability to work fully onsite if role is based out of a warehouse, required</li></ul> 
Our Organization is an equal opportunity employer. 
 
Brand: DHL
 
Address: 3815 N Cotton Ln Goodyear, AZ - 85395
 
Property Description: 5425 - Goodyear AZ WERC
 
Property Number: 5425</div>

Business Analytics Manager

Logic20/20

<div>Company Description 
We&rsquo;re a ten-time &ldquo;Best Company to Work For,&rdquo; where intelligent, talented people come together to do outstanding work&mdash;and have a lot of fun while they&rsquo;re at it. We offer a solution-focused environment full of collaboration and dedication, to our goals and to each other. You&rsquo;ll have the opportunity to drive your own success in a supportive, globally connected environment. From advanced tools and technology to an immersive company culture, working at Logic20/20 means working on the leading edge, with a community of the right people around you. 
Job Description 
We&rsquo;re looking for a Consulting Manager to drive business growth, strategize for go-to-market, and manage client delivery. This is a highly visible, influential role entrusted with developing and delivering innovative consulting solutions. You&rsquo;ll channel your entrepreneurial spirit as you use advanced technology to solve business problems. Along the way, you&rsquo;ll have the opportunity to provide mentorship and guidance as you collaborate with your team.
Delivery Responsibilities<ul><li>
Manage client engagement for complex, transformational programs.</li><li>
Support the development of business and technical strategies, business cases, and implementation plans.</li><li>
Lead client interviews and facilitate engagement among stakeholders.</li><li>
Work with clients to document and/or discover current and future state business processes.</li><li>
Perform and manage technical project work such as developing solution concepts, reviewing vendors&rsquo; design documents, and requirements traceability.</li><li>
Support business requirements definition and request for proposal development.</li><li>
Support proposal evaluation, selection process, statement of work development, and vendor contract negotiation.</li><li>
Support or act as project manager to develop project plans, key milestones, and project control structure.</li><li>
Transfer knowledge, capabilities, and skills to improve others&rsquo; knowledge and skill levels.</li></ul>
Business Development Responsibilities<ul><li>
Contribute to the business development process as a subject matter expert (SME).</li><li>
Support proposals and business development for utility clients.</li></ul> 
About the Team
The Logic20/20 AI &amp; Analytics team is where skilled professionals in data engineering, data science, and visual analytics join forces to build simple solutions for complex data problems. We make it look like magic, but for us, it&rsquo;s all in a day&rsquo;s work. As part of our team, you&rsquo;ll collaborate on projects that help clients spin their data into a high-performance asset, all while enjoying the company of kindred spirits who are as committed to your success as you are. And when you&rsquo;re ready to level up in your career, you&rsquo;ll have access to the training, the project opportunities, and the mentorship to get you where you want to go.
&ldquo;We build an environment where we really operate as one team, building up each other&rsquo;s careers and capabilities.&rdquo; &ndash; Adam Cornille, Managing Director, AI &amp; Analytics 
Qualifications 
Required Qualifications<ul><li>
5-10 years of experience in a consulting environment with proven experience as a technical project manager</li><li>
Exposure or experience with Python, SQL, or R for data analysis (or expert Excel)</li><li>
Demonstrated interest in cloud technologies, data science, machine learning, or data engineering</li><li>
Strong presentation and communication skills</li><li>
Experience in delivering enterprise-level, end-to-end (design to go-live) technical solutions</li><li>
Experience creating business requirement documents</li><li>
Strong understanding of and experience in SDLC methodologies (Agile, Waterfall)</li><li>
Proficiency in various PM tools, such as Azure DevOps, Jira, etc.</li><li>
Ability to travel based on client and practice demands</li></ul>
Preferred Qualifications<ul><li>
Scrum master (CSM or PSM) or Project Management Professional (PMP) certification</li><li>
Previous experience working within the energy and/or utilities industry</li><li>
Experience working in a production environment as a data analyst or developer</li></ul> 

Additional Information 
At Logic20/20, we believe in recognizing and rewarding exceptional talent. Logic20/20 offers a competitive compensation package, with a target base salary range of $128,000 - $150,772. The final base salary offered is dependent on factors such as relevant experience, skills, qualifications, and location. Eligible employees may also qualify for performance-based bonuses and other incentives.
All your information will be kept confidential according to EEO guidelines.<div></div>
Learn more about life at Logic20/20!
Visit our Life at Logic page to explore our culture, benefits, and what makes Logic20/20 a great place to grow your career!

Core Values
At Logic20/20, we are guided by three core values: Drive toward Excellence, Act with Integrity &amp; Foster a Culture of We. These values were generated and agreed upon by our employees&mdash;and they help us pursue our goal of being one of the best companies to work for and to work with. Learn more at https://www.logic2020.com/company/our-values.

Equal Opportunity Statement
We believe that people should be celebrated: for their talents, ideas, and skills, but most of all, for what makes them unique. We prohibit harassment and/or discrimination based on age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
To learn more about our DE&amp;I initiatives, please visit: https://www.logic2020.com/company/diversity-equity-inclusion

Privacy Policy
During the recruitment and hiring process, we gather, process, and store some of your personal data. We consider data privacy a priority. For further information, please view our company privacy policy.</div>

Consulting Manager - AI & Analytics

Twilio

<div><div>Who we are

At Twilio, we&rsquo;re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you&rsquo;re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we&rsquo;re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 
 
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.</div>
See yourself at Twilio

Join the team as Twilio&rsquo;s next Web Analytics &amp; Insights Manager.

About the job

This position is needed to partner in driving a scalable, holistic web analytics implementation strategy while maintaining data integrity of existing setup, ultimately ensuring Twilio.com web tracking capabilities continue to grow, are utilized by the company, and are accurate + reliable. The ideal candidate collaborates with several cross-functional teams at Twilio such as UX, CRO, Web Strategy, Web Dev, Demand Gen, SEO, Content+ more to deliver scalable and easy-to-use web analytics solutions and insights. As a subject matter expert in this space, you will grow your presence company-wide and eventually own relationships cross-functionally. We are looking for someone with proven experience in GA4 implementation, business/marketing analytics reporting, analysis and stakeholder communications.

Responsibilities

In this role, you&rsquo;ll:
<ul>
<li>Work closely with the Web team to deliver desired web analytics tracking for business stakeholders</li>
<li>Own and maintain a holistic GA/web analytics strategy, implementation, troubleshooting, documentation + enablement</li>
<li>Brainstorm with technical and non-technical stakeholders on creative ways to meet data requirements, while balancing site performance, holistic tagging strategies, and expanded data capabilities</li>
<li>Drive continual web analytics capability improvements, and maintain high standards for data integrity</li>
<li>Own and share recurring monthly and adhoc analysis, deep dives, storytelling to uncover the &lsquo;so what&rsquo; - providing actionable insights and recommendations across site, page, channel and A/B testing performance</li>
<li>Strategize and build scalable solutions that support company-wide enablement and the utilization of web analytics for data-driven decision-making</li>
<li>Partner with our CDP SMEs to orchestrate a unified data strategy, maximizing the integration between our CDP and Google Analytics to drive a 360-degree view of the customer journey</li>
</ul>
Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
<ul><li>Required:</li></ul>
<ul>
<li>5 years of experience in web analytics</li>
<li>Expertise in Google Analytics 4, both implementation and analysis.</li>
<li>Strong knowledge of JavaScript, HTML, and browser dev tools.</li>
<li>Hands-on experience with Google Tag Manager (GTM)</li>
<li>Familiarity with A/B and multivariate testing frameworks, as well as web personalization</li>
<li>Strong communication skills with the ability to communicate effectively with both technical and non-technical audiences</li>
<li>Detail-oriented with a passion for clean, trustworthy data.</li>
<li>Strong analytical skills with a track record of independently exploring data, delivering insights, storytelling, and actionable recommendations.</li>
<li>Excellent collaborator across cross functional teams; skilled in managing stakeholder projects</li>
<li>Highly reliable and accountable. A self-starter.</li>
<li>Interest or experience in applying AI-driven solutions to analytics workflows.</li>
</ul>
Desired:
<ul>
<li>Familiarity with Big Query, Adobe AEM, Adobe Target</li>
<li>Interest or exposure to fraud monitoring tools and processes.</li>
<li>Experience with Looker Studio, Tableau, or other BI tools.</li>
<li>Working knowledge of Customer Data Platforms (CDPs) and analytics data integrations.</li>
<li>A deeper understanding of:
<ul><li>First party and third party cookies</li>
<li>Cross domain tracking (including the limitations of web protocols and UTM strategies)</li>
Tagging and tracking strategies (e.g., when to use Segment GA4 vs. GTM<li> GA4 for optimal efficiency)</li>
<li>Ad pixel setup and utms deployment strategies</li>
</ul>
</li></ul>Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation
<ul><li>Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.</li></ul>

The estimated pay ranges for this role are as follows:
<ul>
<li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.</li>
<li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.</li>
<li>Based in the San Francisco Bay area, California: $125,040 - $156,300.</li>
<li>This role may be eligible to participate in Twilio&rsquo;s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li>
</ul>
The successful candidate&rsquo;s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until April 31, 2026, but may change based on business needs.<div>
Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values &mdash; something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div></div>

Web Analytics & Insights Manager

State of Wisconsin Investment Board

<div>Sophisticated Work. In a Great City. Making a Difference.
The State of Wisconsin Investment Board (SWIB) manages more than $178 billion in assets, including those of the fully-funded Wisconsin Retirement System (WRS). SWIB operates at a level more often seen in top-tier global asset managers than in typical public pension funds. SWIB is a home for top talent. Approximately 61 percent of SWIB&rsquo;s investment professionals are Chartered Financial Analyst (CFA) charterholders.
 
 
The City of Madison, the state capitol and home of Wisconsin&rsquo;s flagship university, makes regular appearances on lists of best places to live, eat, and play. SWIB offers a modern workspace, hybrid work options, and competitive compensation and benefits. 
 
Serving over 703,000 WRS beneficiaries, SWIB is driven by a clear mission: securing the financial future of those who serve Wisconsin. When you work at SWIB, you know your work matters.
Job Description:
About the Team
 
The Data Delivery and Operations Division partners across Investment Management, Operations, Risk, and Technology to deliver trusted, timely, and analytics-ready data that powers investment decisions. 
 
The Data Analytics Engineering team serves as SWIB&rsquo;s enterprise owner of investment and reference data within the analytics environment. The team transforms raw data into governed, analytics-ready assets that support reporting, performance measurement, risk analysis, accounting, and downstream investment platforms. 
 
Position Overview
 
The Manager, Data Analytics Engineering provides overall leadership and accountability for SWIB&rsquo;s investment data and analytics engineering function. 
 
This role owns the integrity, availability, and quality of SWIB&rsquo;s investment data assets, including reference data, security master, and entity master domains. The Manager is accountable for data quality SLAs, daily data validation, and the reliability of analytics-layer data supporting investment, trading, risk, and portfolio management activities. 
 
The Manager plays a critical role in overseeing the start-of-day data process to ensure investment teams have accurate and complete data to support daily trading and portfolio management decisions. This includes leading a 24x6 operational support model for data processing, validation, issue triage, and resolution. 
 
This position also provides strategic oversight of key vendor relationships supporting investment and reference data, including SimCorp. The Manager ensures vendor performance aligns with SLAs, data quality expectations, and enterprise investment requirements. 
 
The successful candidate combines strong investment data expertise, operational leadership capability, and proven people management experience. This role routinely applies significant judgment to moderate-to-complex business and data challenges and plays a central role in SWIB&rsquo;s enterprise data governance and operational readiness. 
 
Essential Activities 
 
<div>Investment Data Ownership &amp; Master Data Management
 
<ul><li>Serve as enterprise owner of analytics-layer investment data, including reference data, security master, entity master, holdings, and related datasets.
</li><li>Lead SWIB&rsquo;s single source of truth strategy for security master and related master data domains.
</li></ul></div><ul><li>Establish governance standards, stewardship models, and documentation practices for master data assets.
</li><li>Rationalize redundant or conflicting data sources to improve consistency across the organization.
</li><li>Ensure alignment between master data architecture and investment, performance, risk, and accounting requirements. 
</li></ul><div>Business Translation &amp; Analytics Engineering
 
<ul><li>Partner closely with Investment Management, Operations, Risk, and ETL Engineering to translate business requirements into scalable analytics-ready data models.
</li><li>Partner with ETL Engineering and Technology to ensure analytics transformation processes align with enterprise architecture and operational standards.
</li><li>Provide architectural oversight for the analytics transformation layer to ensure data models, validation processes, and documentation practices meet enterprise standards. 
</li></ul></div><div>Data Quality &amp; Governance
 
<ul><li>Design and implement enterprise data quality frameworks within the analytics layer.
</li><li>Own and report on data quality SLAs, including timeliness, completeness, and accuracy metrics.
</li><li>Develop and publish recurring SLA and data quality reporting for leadership and stakeholders.
</li><li>Ensure data validation controls are embedded in daily processing workflows.
</li><li>Collaborate with upstream data providers and ETL Engineering to remediate systemic data issues.
</li><li>Embed governance controls into analytics datasets to improve auditability and
</li></ul>transparency. 
 
</div><div>Vendor &amp; Platform Relationship Management
 
<ul><li>Maintain strategic oversight of major vendor partners providing investment and reference data, including SimCorp.
</li><li>Ensure vendor deliverables meet contractual SLAs and enterprise data quality
</li></ul>expectations.
 
<ul><li>Lead regular governance meetings and performance reviews with SimCorp and other key vendors.
</li><li>Partner with Technology and Investment Operations to address vendor-related data or platform issues. 
</li></ul></div><div>Downstream Platform Support &amp; Operational Readiness
 
<ul><li>Own the start-of-day data readiness process in support of daily trading and portfolio management activities.
</li><li>Lead a 24x6 operational support model for data processing, validation, issue escalation, and resolution.
</li></ul></div><ul><li>Establish clear escalation procedures and incident response protocols for data-related production issues.
</li><li>Ensure analytics-layer datasets support reliable exports to downstream systems, including Order Management Systems (OMS), risk analytics platforms, and other investment technologies.
</li><li>Partner with Technology and ETL Engineering to maintain stable, governed export processes. 
</li></ul><div>Cloud &amp; Modernization Strategy
 
<ul><li>Co-design SWIB&rsquo;s future-state cloud data architecture in partnership with ETL
</li></ul>Engineering and Technology.
 
<ul><li>Define clear architectural swim lanes between ingestion/orchestration (ETL
</li></ul>Engineering) and transformation/governance (Analytics Engineering).
 
<ul><li>Collaborate with ETL Engineering and Technology to support controlled deployment
</li></ul>processes and production governance standards.
 
<ul><li>Advance automation, reliability, and engineering discipline across analytics workflows. 
</li></ul></div><div> 
Staff Leadership &amp; Development
 
<ul><li>Lead, mentor, and develop a team of analytics engineering professionals.
</li><li>Conduct annual performance reviews and provide ongoing coaching.
</li><li>Elevate technical standards across the team in investment data modeling and
</li></ul>governance practices.
 
<ul><li>Align hiring profiles with evolving operational and enterprise data needs.
</li><li>Foster a culture of accountability, documentation, peer review, and continuous
</li></ul>improvement. 
 
</div><div>Qualifications Include
 
<ul><li>Bachelor&rsquo;s degree in Data Analytics, Engineering, Information Systems, or related field; advanced degree or certifications preferred.
</li><li>8&ndash;12+ years of progressive experience in analytics engineering, data architecture, or investment data management.
</li><li>Advanced SQL expertise and strong dimensional modeling experience.
</li><li>Experience working with cloud-based data platforms (Azure, Snowflake, or comparable platforms).
</li><li>Experience with master data management concepts and enterprise data governance.
</li><li>Strong understanding of investment industry data, including security master, holdings, benchmarks, performance, and risk.
</li><li>Demonstrated experience managing and developing technical staff.
</li><li>Familiarity with modern production governance and controlled deployment practices preferred. 
</li></ul></div><div>SWIB Offers:
</div><div></div><ul><li>Competitive total cash compensation, based on AON (formerly McLagan) industry benchmarks
</li><li>Comprehensive benefits package
</li><li>Educational and training opportunities
</li><li>Tuition reimbursement
</li><li>Challenging work in a professional environment
</li><li>Hybrid work environment
</li></ul><div></div><div>The position requires U.S. work authorization.
</div><div></div><div>Pursuant to our Hybrid Remote Work Policy, all staff have the flexibility to work remotely, but are required to have a weekly presence in our offices, the frequency of which is dependent on their distance from office. Staff are not required to reside locally; however, we offer relocation reimbursement to the Dane County area per our policy.
</div><div></div><div>All SWIB employees are subject to SWIB&rsquo;s Ethics Policy and Personal Trade Approvals Policy. These policies include restrictions on outside business activities and employment and have limits on personal trading. You may request copies of these policies from SWIB&rsquo;s talent acquisition team and any questions can be answered by SWIB&rsquo;s compliance team.</div></div>

Data Analytics Engineer Manager

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