business intelligence analyst

HangiKredi

<div>
 <p>
  We are looking for a
  <strong>
   Business Intelligence Analyst
  </strong>
  at HangiKredi, which is Turkey's leading platform in the banking products comparison and application category since 2006, constantly renewing itself with its dynamic and financial assistant vision, visited by three out of every four people who conduct online loan research every year.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Computer Science, Information Systems, or a related field
  </li>
  <li>
   4+ years of experience in BI, Data Analysis, or a similar role
  </li>
  <li>
   Proficiency in BI tools (e.g., Tableau, Power BI, Looker) and data visualization best practices Advanced SQL skills for complex queries, stored procedures, and performance tuning
  </li>
  <li>
   Advanced Qlik Sense experience (sheet creation, scripting, set analysis, extensions, etc.)
  </li>
  <li>
   Strong SQL knowledge (complex queries, joins, CTEs, subqueries, analytic functions)
  </li>
  <li>
   Data modeling experience
  </li>
  <li>
   Performance optimization of Qlik Sense dashboards
  </li>
  <li>
  </li>
  <li>
   Hands-on experience with Adjust and Google Analytics for data tracking and analysis
  </li>
  <li>
   Strong analytical and problem-solving abilities with a keen attention to detail
  </li>
  <li>
   Excellent communication skills for collaborating with cross-functional teams and presenting insights
  </li>
  <li>
   Ability to understand business processes and translate them into technical solutions
  </li>
  <li>
   Familiarity with data modeling concepts and relational database management systems (Preferred) Experience with Python or R, ETL tools, and cloud platforms (AWS, Azure, GCP)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Collaborate with business stakeholders to gather requirements, define objectives, and understand key performance metrics
  </li>
  <li>
   Develop interactive dashboards and reports using BI tools such as Power BI, Tableau, or Looker to support data-driven decision-making
  </li>
  <li>
   Write and optimize complex SQL queries to extract, manipulate, and validate data from multiple sources
  </li>
  <li>
   Leverage Adjust, Google Analytics, and other analytics platforms to track, measure, and optimize user engagement data
  </li>
  <li>
   Perform in-depth data analyses to identify trends, detect anomalies, and provide actionable insights
  </li>
  <li>
   Present findings and recommendations to both technical and non-technical audiences, ensuring clarity and impact
  </li>
  <li>
   Maintain data quality standards and contribute to data governance initiatives
  </li>
  <li>
   Continuously improve existing analytics processes and stay updated on emerging BI technologies
  </li>
  <li>
   Advanced Qlik Sense experience (sheet creation, scripting, set analysis, extensions, etc.)
  </li>
  <li>
   Strong SQL knowledge (complex queries, joins, CTEs, subqueries, analytic functions)
  </li>
  <li>
   Data modeling experience
  </li>
  <li>
   Performance optimization of Qlik Sense dashboards
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Working in a young and dynamic environment with a collaborative agile culture
  </li>
  <li>
   Having the opportunity to work with cutting edge technologies and tools
  </li>
  <li>
   Being part of a data and customer centric culture
  </li>
  <li>
   Growing your career through frequent educational sessions and internal/external trainings,
  </li>
  <li>
   Benefiting from comprehensive pre boarding and onboarding programs for a rapid adaptation to the organization and quick start to your role
  </li>
  <li>
   Benefits such as lunch card , with or without remote working
  </li>
  <li>
   Complementary private medical insurance and accident insurance
  </li>
  <li>
   Gifts for special days, marriage, birth gifts
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Your personal data will be processed in accordance with the law and as specified in the clarification text. You can access the lighting text from the
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   https://www.hangikredi.com/aydinlatma-metni-ise-alim
  </u>
 </p>
</div>


Business Intelligence Analyst

Gunvor Group

<div>
 <strong>
  Job Title:
  <br/>
  <br/>
 </strong>
 BI Data Analyst
 <br/>
 <br/>
 <strong>
  Contract Type:
  <br/>
  <br/>
 </strong>
 Permanent
 <br/>
 <br/>
 <strong>
  <strong>
   Time Type:
   <br/>
   <br/>
  </strong>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Gunvor Group is one of the world&rsquo;s largest independent commodities trading houses by turnover, creating logistics solutions that safely and efficiently move physical energy from where it is sourced and stored to where it is demanded most. With strategic investments in industrial infrastructure&mdash;refineries, pipelines, storage, and terminals&mdash;Gunvor further generates sustainable value across the global supply chain for its customers. Gunvor, founded in 2000, generated US $50 billion in revenues on volumes of 191 million MT in 2020. Gunvor is the largest independent LNG trader in the world.
 <br/>
 <br/>
 Gunvor has more than 1,500 employees and it maintains offices in Geneva, Singapore, London, Istanbul, Shanghai, Amsterdam, Dubai, Houston, and Tallinn with new offices planned in strategically relevant markets.
 <br/>
 <br/>
 <strong>
  Scope of the role
  <br/>
  <br/>
 </strong>
 Reporting to the Global IT Project Manager, the BI Data Analyst is responsible for designing, delivering, and supporting enterprise-grade business intelligence and analytics solutions using Microsoft Power BI and the Power Platform.
 <br/>
 <br/>
 The role acts as a subject-matter expert (SME) for Power BI, enabling data-driven decision-making through high-quality dashboards, governed datasets, automation, and strong stakeholder engagement.
 <br/>
 <br/>
 <strong>
  Main Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strategic Collaboration &amp; Business Alignment
  </li>
  <li>
   Partner with business users, senior management, and IT stakeholders to understand analytical needs and translate them into actionable BI solutions.
  </li>
  <li>
   Gather, document, and validate business requirements; recommend analytical approaches aligned with business objectives.
  </li>
  <li>
   Translate complex business problems into technical designs that deliver clear insights and measurable business value.
  </li>
  <li>
   Proactively identify opportunities to improve data quality, reporting effectiveness, and decision-making processes.
  </li>
  <li>
   Innovation &amp; Product Development
  </li>
  <li>
   Design, develop, and maintain Power BI datasets, reports, and dashboards to meet evolving business requirements.
  </li>
  <li>
   Design and deliver end-to-end analytical and digital solutions using Power BI, Power Apps, Power Automate, and AI Builder.
  </li>
  <li>
   Build solution prototypes where needed to validate concepts and accelerate delivery.
  </li>
  <li>
   Work closely with the data architect and data engineering team to design and deliver analytics-ready datasets through data ingestion, cleansing, and transformation.
  </li>
  <li>
   Document analytical logic, data models, and datasets to support advanced analytics and future enhancements.
  </li>
  <li>
   BI Adoption &amp; Enablement
  </li>
  <li>
   Act as the go-to expert for Power BI and data analytics&ndash;related user queries.
  </li>
  <li>
   Conduct Power BI end-user training sessions and provide ongoing guidance and best-practice support.
  </li>
  <li>
   Promote effective BI usage patterns and self-service analytics across the organization.
  </li>
  <li>
   Operational Excellence
  </li>
  <li>
   Enforce BI governance standards and best practices to maintain data quality, consistency, and auditability.
  </li>
  <li>
   Monitor and optimize report performance and dataset refreshes to ensure stability and scalability.
  </li>
  <li>
   Maintain clear technical documentation, release artifacts, and operational procedures to support sustainable BI operations.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Systems, Computer Science, Data Analytics, Business Analytics, or a related field.
  </li>
  <li>
   Microsoft certifications in Power BI / Power Platform / Fabric are highly preferred.
  </li>
  <li>
   Strong expertise in Microsoft Power Platform, with Power BI as a core specialization (SME level).
  </li>
  <li>
   Excellent SQL skills and solid understanding of data modelling concepts.
  </li>
  <li>
   Good understanding of commodity trading knowledge is a bonus
  </li>
  <li>
   Strong analytical and problem solving skills with attention to detail.
  </li>
  <li>
   Strong stakeholder management skills; capable of exceeding stakeholder expectations.
  </li>
  <li>
   Self-motivated, proactive, and well-organized, with strong time-management skills.
  </li>
  <li>
   Comfortable working under pressure in a fast-paced environment.
  </li>
  <li>
   Team player with a collaborative mindset.
  </li>
  <li>
   English: Fluent (spoken and written). Any other language an asset.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 If you think the open position you see is right for you, we encourage you to apply!
 <br/>
 <br/>
 <strong>
  <em>
   Our people make all the difference in our success.
  </em>
 </strong>
</div>


BI Data Analyst

<div><div><div><div><ul><li><b>REQ-10106963</b></li>
<li><b>19/12/2025</b></li>
<li><b>Data Analysis</b></li>
<li><b>Istanbul, Turkije</b></li>
<li><div><b>ING Hubs</b></div></li></ul><p></p><div><br>
</div></div></div></div><p></p><div><div><div><div><div><p><b>About ING Hubs</b></p><p></p><p>
Following ING&rsquo;s strategic ambition to deliver a superior eperience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated epertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.</p><p></p><p>
                                ,               ,                 ,   ℎ     ℎ                                        ,                                         ℎ     11,000                                                      ℎ                                             ,                              ,                                 -                           .</p><p></p><p>
ING Hubs Turkiye core capabilities,                                                , have us looking for data eperts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.</p><p></p><p>
                                               </p><p>
ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an eisting framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.</p><p></p><p>
We value strong work ethics, knowledge sharing and fleibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!</p><p></p><p><b>
ING Analytics</b></p><p>
ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Ecellences around the bank&rsquo;s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Intelligence etc.) as well as strong coordination areas around data management, technology, customer journey, U, as well as eternal partnerships.</p><p></p><p><b>
You will be responsible for:</b></p>
As a Data Analyst you will play a crucial delivery role in the data-driven culture supporting our products and services. You will be responsible for delivering valuable insights to improve client e<ul><li>perience by applying the latest Analytics interaction techniques in the domain of dialogue systems and natural language processing.</li>
Your day-to-day job will consist of the eploitation / analysis of conversational data. You bring insights into technical possibilities and client needs in order to contribute to the design and construction of automated solutions that ensure an optimal client e<li>perience.</li><li>
You have a good background or very strong interest in analytics and IT which allows you to improve customer and employee journey via state-of-the-art virtual assistant solutions.</li><li>
As a Data Analyst, you will be part of an Agile environment by being a member of a multidisciplinary team of 10 specialists. Your colleagues have a rich background in data management and analytics both in IT and/or business. There is also an immediate link with the global Customer Dialogue Analytics activities.</li></ul><p></p><p><b>
A day in the life of an Data Analyst</b></p><p>
Even if you&rsquo;ll start your day from the comfort of your home or drink your morning coffee in our office&rsquo;s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:</p>
Identify, analyze, and interpret trends or patterns in comple data sets (both structured and unstructured te<ul><li>tual data) in collaboration with data scientists, in order to improve performance of our virtual assistants, based on Google DialogFlow</li><li>
Management of databases, data collection systems, data analytics and other strategies to optimize data quality. Analyze data and performance levels of our dialogue systems and proactively propose improvements</li><li>
Communicate these recommendations and provide data / analytical support to the stakeholders using both analytical and business jargon (written and oral)</li><li>
Work with the product owner to prioritize business and information needs, and accordingly implement them into an analytical approach</li>
Work closely together with a team of eperts organized in a self-steering team, e<li>ercising freedom in defining goals and deadlines for each element you deliver as a team</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s with analytical background, preferably in a quantitative discipline Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree or PhD will be a plus),</li>
2-5 years of e<li>perience within data reporting &amp; statistics</li><li>
Strong knowledge of SQL</li>
An interest or e<li>perience in these tools: Python, Looker or Cognos</li>
E<li>perience of doing it with Google DialogFlow (nice to have)</li>
E<li>perience with Conversational AI and chat/callbot improvement of at least 1 year, in the area of discovery, creation, train and improvements of new intents</li>
Business knowledge/awareness of virtual assistants. E<li>perience in intent engineering/chatbot improvement is a strong plus</li><li>
Strong verbal and written communication skills in English and Turkish</li><li>
To take ownership on tasks assigned: you will be cultivating Analytics within the bank</li><li>
To be able to influence and convince not only peers but also the stakeholders based on analytical results</li><li>
To be capable to take decisions at tactical level and therefore build a trusted relationship with your squad members</li>
To be able to communicate and e<li>plain data driven methodology towards less analytics savvy colleagues</li>
To be analytical: etremely curious, constantly looking for an e<li>planation; analyzing sharply, concise &amp; to the point</li></ul><p></p><p><b>
What We Offer at ING Hubs Turkiye</b></p><p></p><p>
At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your eperience is rewarding. Here&rsquo;s what you can epect when you join our organization:</p><p></p><p><b>
Be Yourself, Be an ING'er</b></p><ul><li><b>
Welcome Leave:</b>Enjoy 14 days of welcome leave, even in your first year! Don&rsquo;t postpone your dreams.</li><li><b>
Career Opportunities:</b>We provide self-driven career paths where you can navigate your professional journey.</li><li><b>
Personal Growth:</b>Engage in challenging work with endless opportunities to achieve your ambitions.</li><li><b>
Dynamic Environment:</b>Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.</li><li><b>
Innovation Culture:</b>Share your innovative ideas while eploring PACE methodology with us.</li><li><b>
Global Eposure:</b>Participate in global projects and epand your career opportunities.</li><li><b>
Communication &amp; Celebrations:</b>Enjoy various communication activities and celebrations that promote a friendly work environment.</li><li><b>
Health Care:</b>Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.</li><li><b>
Private Pension Plan:</b>Secure your future dreams with our private pension plan.</li></ul><p></p><p>
At ING Hubs Turkiye, your growth and happiness are our priorities. Join us and unlock your true potential in a fulfilling workplace!</p><p></p><div>
If you want to do your thing and eplore the life while working don&rsquo;t miss this opportunity!</div></div></div><p></p><div><ul><div><br>
</div><div></div><div>
</div></ul></div></div><div><div><div><div><div>Your place of work</div>
<div><div><b>Eplore the area</b></div><b>
</b></div></div></div><div><p>Questions? Just ask<br>
ING Recruitment team</p><p></p><div><br>
</div></div></div></div></div></div><div><div><div><div>Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.</div></div></div></div></div>

Data Analyst (GenAI)

OneIngage

<div>
 <p>
  <strong>
   Job Description &amp; Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop and manage data strategies that support the business goals of the agency and its client brands,
  </li>
  <li>
   Ensure integration of data from multiple sources (digital media, CRM, campaign performance, social media, sales, etc.),
  </li>
  <li>
   Design and manage data visualization, reporting, and dashboard processes (e.g., Looker),
  </li>
  <li>
   Generate insights on campaign performance, customer behavior, and market trends,
  </li>
  <li>
   Collaborate with relevant teams (Account Management, Media Planning, Creative, Technology) to support data-driven decision-making,
  </li>
  <li>
   Ensure data security, accuracy, and accessibility,
  </li>
  <li>
   Lead and develop a team of data analysts and reporting specialists.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Statistics, Mathematics, Economics, or a related field,
  </li>
  <li>
   Minimum 5 years of experience in business intelligence/analytics, preferably within an agency or consultancy environment,
  </li>
  <li>
   Advanced proficiency in Looker or similar data visualization tools,
  </li>
  <li>
   Strong experience with SQL, Python, or R for data processing and analysis,
  </li>
  <li>
   Knowledge of big data sources and cloud-based solutions (Google Cloud, Google BigQuery),
  </li>
  <li>
   Strong strategic thinking, problem-solving, and analytical skills,
  </li>
  <li>
   Proven leadership in team management, project planning, and communication,
  </li>
  <li>
   Innovative, detail-oriented, and results-driven working approach.
  </li>
 </ul>
</div>


Business Intelligence (BI) Manager

ING Türkiye

<div>
 <p>
  At ING we encourage you to `
  <strong>
   Do Your Thing
  </strong>
  ` to do more of what you love. We&rsquo;re on a journey that&rsquo;s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We&rsquo;re proud of that!
 </p>
 <p>
  <br/>
 </p>
 <p>
  We want you to discover and develop yourself while developing others, be creative, be successful, excel at your career life, work agile so new ideas come to life faster! Interested?
 </p>
 <p>
  <br/>
 </p>
 <p>
  For more information about our
  <strong>
   Orange Culture
  </strong>
  , click here now:
 </p>
 <p>
  <br/>
 </p>
 <p>
  https://youtu.be/Q-tB2-J1lzQ
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you think you have the following
  <strong>
   qualifications.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in industrial engineering, computer engineering, MIS or other quantitative disciplines (Master&rsquo;s degree is a plus)
  </li>
  <li>
   +3 years of experience in data analytics, transformation, change execution, strategy or other relevant roles that require analytical capabilities
  </li>
  <li>
   Critical mindset to question the status-quo, curiosity to explore improvement areas, creativity and structured thinking ability to formulate insights into concrete action items
  </li>
  <li>
   Result-driven approach with a can-do mentality
  </li>
  <li>
   Skills in clearly communicating complex concepts &amp; ideas, and persuading relevant stakeholders at various levels of the organization
  </li>
  <li>
   Affinity and interest in tools and technologies for data analytics, business intelligence and data management (e.g. SQL, SAS, Cognos) is preferred
  </li>
  <li>
   Experience in Agile way of working is preferred
  </li>
  <li>
   Fluency in verbal and written English and Turkish
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you think you may take charge of the following
  <strong>
   responsibilities;
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Run, coordinate, monitor and facilitate the implementation of strategically important transformation initiatives in data analytics domain
  </li>
  <li>
   Act as an internal consultant in the realm of data analytics with the objective of identifying and formulating improvement opportunities
  </li>
  <li>
   Oversee project roadmap of Data Management Group through running periodic progress update sessions, quarterly business review (QBR) cycles, data strategy formulation process, and budget planning activities in coordination with local and global stakeholders
  </li>
  <li>
   Support enhancement of data fluency capabilities across organization through delivering pilot use-cases, training programs, publications, and other informative contents
  </li>
  <li>
   Continuously monitor and synthesize emerging trends, perspectives and best practices in the field of data analytics, and spread the valuable insights across the organization
  </li>
  <li>
   Lead events and activities of ING Turkey's Data and Analytics Community by liaising with internal (local and global) and external stakeholders
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Candidates are expected not to share any sensitive personal data.
 </p>
</div>


Product Analytics Expert (Temporary Role)

NeviTech

<div>
 <p>
  Company Description
 </p>
 <p>
  NeviTech is a growing team based in Istanbul, Turkey, specializing in healthcare, insurance, and telecommunication. We partner with our customers to deliver the best software experience. Our products and services include the Klassifier Cloud Automated Artificial Intelligence Platform, Multilanguage Speech to Text Solution, customer-specific LLM development, custom artificial intelligence model development, and custom software project development.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Role Description
 </p>
 <p>
  This is a full-time hybrid role for a Senior Business Analyst with banking experience. The position is based in Istanbul, with some work from home acceptable. The Senior Business Analyst will be responsible for analyzing business processes, gathering and documenting business requirements, and ensuring that business objectives are met. Day-to-day tasks include conducting detailed business analysis, providing business process guidance, and collaborating with stakeholders to implement effective solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <ul>
  <li>
   Analytical Skills and Business Analysis experience
  </li>
  <li>
   Strong Communication skills, both written and verbal
  </li>
  <li>
   Knowledge of Business Processes and the ability to provide insights
  </li>
  <li>
   Experience in gathering and documenting Business Requirements
  </li>
  <li>
   Excellent time management and organizational skills
  </li>
  <li>
   Ability to work independently and in a team setting
  </li>
  <li>
   Bachelor's degree in Business Administration, Information Technology, or a related field
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Experienced in SQL,
 </p>
 <ul>
  <li>
   Fluent in English in both verbal and written,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What will you do?
 </p>
 <ul>
  <li>
   Business analysis and conceptual design,
  </li>
  <li>
   Analysis reconciliation with customers and end users,
  </li>
  <li>
   Analysis support for software development requests,
  </li>
  <li>
   Execution of functional tests and documentation process,
  </li>
  <li>
   Active participation in user tests and management of the process,
  </li>
  <li>
   Contribution to the creation of suitable solution proposals for banks according to their needs.
  </li>
 </ul>
</div>


Banking Business Analyst

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><p>
Responsibilities;<br>
Understand customer behaviours, preferences, and needs through data analysis and research.<br>
Turn raw customer data into meaningful insights that help improve customer experience, strengthen loyalty, and drive growht.<br>
Ensure decisions are backed by evidence and aligned with customer expectations.<br>
Collect and analyse data from databases and other company systems. Apply statistical tools, segmentation, and predictive models to uncover customer behaviour patterns.<br>
Translate complex data into clear, actionable insights for digital, marketing, and product teams.<br>
Idendify emerging trends, opportunities, and risks in customer behaviour.<br>
Present findings to stakeholders to support strategic decisions.<br>
Work closely with digital, process, marketing, product, COPs and CX teams to align strategies with customer needs.<br>
Increase customer retention and loyalty through actionable insights. Improve customer satisfaction scores (NPS, CSAT), reduce churn through early detection of risks.<br>
Deliver timely, accurate, and impactful insights that influence decision-making.<br>
Key Accountabilities;<br>
Ensure customer data and insights are accurate, consistent, and compliant with data protection rules.<br>
Deliver insights in time to influence key business decisions.<br>
Demonstrate how insights lead to measurable improvements.<br>
Effectively communicate insights to non-technical stakeholders, and ensure recommendations are actionable.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><p>
Bachelor's degree in Statistics, Engineering, or related field (Master's is a plus).<br>
5-10 years experience in customer insight or data analytics.<br>
Very strong SQL skills - able to write complex queries, extract large datasets, and ensure data accuracy.<br>
Proficiency in Excel and statistical tools (Knime, Phyton, R, SPSS, etc.)<br>
Experience with visualization tools (Power BI, Tableau, Looker, etc.)<br>
Certifications in SQL and analytics.<br>
Strong analytical and critical-thinking skills, able to translate data into actionable insights.<br>
Strong communication and storytelling skills - capable of presenting complex findings in a clear, business-friendly way.<br>
Problem-solving mindset and solution-oriented approach with attention to details.<br>
Adaptability and curiosity - stays updated on market trends, customer behaviour, and emerging tools.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div><div><p>
We like to keep them flexible:</p><ul><li>Vflexy: Flexible Benefits Program</li><li>Hybrid working kit</li><li>Ergonomic kit allowance</li><li>Digital meal voucher</li><li>Flexible transportation allowance.</li><li>Employee assistance hotline &amp; counselling</li><li>Comprehensive and flexible private health insurance</li><li>Discounted price deals for wide range of products &amp; services</li></ul><p><br>
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr</p><p>
https://www.vodafone.com.tr/insan-kaynaklari</p><p>
Instagram: https://www.instagram.com/vodafonekariyer/</p><p>
Youtube: https://www.youtube.com/user/VFTurkiye</p><p><br>
Data Privacy<br>
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Channel Insight Executive

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