business operations manager

Deccan AI

<div>
 <p>
  <strong>
   Job Title: Business Operations Manager
  </strong>
 </p>
 <p>
  <strong>
   Location: Hyderabad
  </strong>
 </p>
 <p>
  <strong>
   Experience: 6+ years
  </strong>
 </p>
 <p>
  <strong>
   Employment Type: Full-time
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  Deccan AI is a model training and eval startup headquartered in the Bay Area. We are founded by IIT Bombay, IIM Ahmedabad and ex-Google alumni, and work with some of the top AI frontier labs in the world, e.g. Google Deepmind, Snowflake, and many more. We are backed by Prosus Ventures, and our India delivery office is in Hyderabad. Most of our roles are on-site i.e. Bay Area / Hyderabad.
 </p>
 <p>
  <strong>
   What it is like to work @ Deccan
  </strong>
 </p>
 <p>
  To be honest, our workplace is not for the faint-hearted. We work hard, We work fast (many of our clients require same day turnarounds for their complex data needs). We like those who take ownership, roll up their sleeves and
  <em>
   do
  </em>
  . We like those who thrive in ambiguity and who can operate without titles / hierarchies.But what you will find: tremendous learning, tremendous growth, and a very motivated set of colleagues who are also fun to be around.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Overview
  </strong>
 </p>
 <ul>
  <li>
   We are looking for a highly motivated
   <strong>
    Business Operations Manager
   </strong>
   to lead and manage day-to-day operations for AI-driven projects. In this role, you will be responsible for managing a team of AI Trainers, driving productivity and quality outcomes, and ensuring seamless execution across projects.
  </li>
  <li>
   This role requires strong people leadership, a data-driven mindset, and the ability to operate independently in a high-ownership, low-management environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Team &amp; People Management
  </strong>
 </p>
 <ul>
  <li>
   Lead, mentor, and manage a team of 15+ AI Trainers, driving high performance, engagement, and accountability
  </li>
  <li>
   Conduct regular 1:1s, performance reviews, and feedback sessions to support individual and team growth
  </li>
  <li>
   Address people-related issues proactively and escalate when necessary to ensure timely resolution
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Performance &amp; Delivery Management
  </strong>
 </p>
 <ul>
  <li>
   Set, track, and optimize productivity targets while maintaining high content quality standards
  </li>
  <li>
   Ensure consistent adherence to quality benchmarks across all deliverables
  </li>
  <li>
   Oversee daily operations for assigned projects, ensuring timelines, SLAs, and deliverables are met
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Quality Assurance
  </strong>
 </p>
 <ul>
  <li>
   Monitor transaction quality and content accuracy through audits and reviews
  </li>
  <li>
   Implement corrective and preventive actions to continuously improve quality outcomes
  </li>
  <li>
   Partner with QA and stakeholders to uphold client-specific quality expectations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Stakeholder &amp; External Management
  </strong>
 </p>
 <ul>
  <li>
   Act as the primary point of contact for external stakeholders and clients for operational matters
  </li>
  <li>
   Manage expectations through clear communication, timely updates, and professional interactions
  </li>
  <li>
   Collaborate with cross-functional teams to ensure alignment across operations, product, and delivery
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reporting &amp; Analytics
  </strong>
 </p>
 <ul>
  <li>
   Track, analyze, and report key metrics including productivity, quality, CSAT, and delivery health
  </li>
  <li>
   Present regular performance reports to senior leadership and clients with actionable insights
  </li>
  <li>
   Use data to identify trends, risks, and opportunities for operational improvement
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Process &amp; Project Oversight
  </strong>
 </p>
 <ul>
  <li>
   Ensure projects are executed efficiently within defined scope and timelines
  </li>
  <li>
   Drive operational improvements and process optimizations to scale delivery
  </li>
  <li>
   Manage multiple priorities simultaneously while maintaining execution excellence
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ideal Candidate Profile
  </strong>
 </p>
 <ul>
  <li>
   6+ years of experience in operations, delivery, or team management roles
  </li>
  <li>
   Proven experience managing teams of 10&ndash;20+ members
  </li>
  <li>
   Strong execution mindset with the ability to work independently and take initiative
  </li>
  <li>
   Excellent analytical skills with comfort working with operational data and metrics
  </li>
  <li>
   Ability to manage multiple priorities in a fast-paced environment
  </li>
  <li>
   Strong communication, coaching, and stakeholder management skills
  </li>
  <li>
   Bachelor&rsquo;s degree or equivalent from Tier-1 institutions
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Will Help You Succeed
  </strong>
 </p>
 <ul>
  <li>
   Extreme ownership and accountability for outcomes
  </li>
  <li>
   Comfort operating with minimal management and high autonomy
  </li>
  <li>
   Ability to move fast, adapt quickly, and solve problems independently
  </li>
  <li>
   Strong collaboration skills across cross-functional teams
  </li>
 </ul>
 <p>
 </p>
</div>


Business Operations Manager

Dubai Holding

<div>
 <p>
  <strong>
   About Dubai Holding Land Estates:
  </strong>
 </p>
 <p>
  Dubai Holding Land Estates oversees a diverse land portfolio strategically located across Dubai&rsquo;s most sought-after areas. With convenient access to major highways, nearby amenities, and flexible land use options, investors are presented with unique opportunities for development and growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Through the centralization of Dubai Holding&rsquo;s land bank, Dubai Holding Land Estates focuses on large-scale master plans, ensuring alignment with the Dubai 2040 Urban Master Plan, whilst also supporting the business&rsquo;s commitment to sustainable urban development and strategic land portfolio management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  An opportunity has arisen for a
  <strong>
   Manager - Business Management (Operations)
  </strong>
  to join
  <strong>
   Dubai Holding Land Estate
  </strong>
  . The main duties and responsibilities of this role are mentioned below:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <ul>
  <li>
   To enhance the effectiveness and performance of DHLE Operations by providing analytical insight, business planning support, and structured follow-up across all operational departments.
  </li>
  <li>
   The role ensures that strategic and operational priorities set by the COO are translated into actionable plans, monitored effectively, and delivered with measurable impact.
  </li>
  <li>
   The Manager - Business Management works closely with the Executive Director - Business Management and department heads to drive operational alignment, efficiency, and informed decision-making.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities:
  </strong>
 </p>
 <p>
  <strong>
   Operational Performance &amp; Analysis
  </strong>
 </p>
 <ul>
  <li>
   Review and analyse operational performance across all DHLE Operations departments to identify gaps, trends, and improvement opportunities.
  </li>
  <li>
   Provide insight-driven recommendations that support continuous performance enhancement and operational excellence.
  </li>
  <li>
   Prepare monthly and quarterly performance dashboards summarizing progress against KPIs and key deliverables.
  </li>
  <li>
   Support the Executive Director and COO in preparing operational reports and decision-support analyses.
  </li>
  <li>
   Monitor stakeholder activity/progress to ensure that targets are met/exceeded.
  </li>
  <li>
   Identify opportunities that will support the company in meeting / exceeding targets across each of the Company scorecard metrics.
  </li>
 </ul>
 <p>
  <strong>
   Planning &amp; Execution Support
  </strong>
 </p>
 <ul>
  <li>
   Coordinate the preparation and consolidation of departmental business plans, objectives, and KPIs.
  </li>
  <li>
   Track progress of key initiatives and ensure alignment with strategic and operational priorities.
  </li>
  <li>
   Anticipate challenges and propose practical solutions to maintain delivery momentum.
  </li>
  <li>
   Facilitate interdepartmental coordination to ensure consistency and collaboration across DHLE Operations.
  </li>
  <li>
   Attend meetings with the COO, capture key discussions, document decisions, and prepare detailed action lists.
  </li>
  <li>
   Manage the COO&rsquo;s action list, ensuring timely follow-up with relevant departments and stakeholders.
  </li>
  <li>
   Provide the COO with regular status updates, highlighting progress, delays, and critical issues requiring attention.
  </li>
  <li>
   Lead and manage special projects delivering comprehensive solutions from initiation to completion including spearheading key tasks like due diligence, historical and current document review, commercial assessments, and contract review.
  </li>
  <li>
   Support the COO in preparing for high-level stakeholder meetings, including briefing notes, dossiers, and follow-up reports.
  </li>
  <li>
   Anticipate COO requirements by proactively gathering and organizing relevant data, documents, and insights.
  </li>
 </ul>
 <p>
  <strong>
   Reporting &amp; Communication
  </strong>
 </p>
 <ul>
  <li>
   Develop clear, concise, and well-structured reports, presentations, and briefing notes for the COO and senior leadership.
  </li>
  <li>
   Consolidate updates and ensure accuracy and consistency in submissions to the CEO Office, EXCOM, and related forums.
  </li>
  <li>
   Translate operational data and progress updates into actionable insights for management decision-making.
  </li>
 </ul>
 <p>
  <strong>
   Governance &amp; Process Improvement
  </strong>
 </p>
 <ul>
  <li>
   Support implementation of governance standards, reporting frameworks, and operating procedures within DHLE Operations.
  </li>
  <li>
   Identify and recommend process improvements to enhance efficiency, accountability, and coordination.
  </li>
  <li>
   Ensure timely and structured follow-up on management actions, decisions, and audit recommendations.
  </li>
 </ul>
 <p>
  <strong>
   Stakeholder Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Engage with functional leads across Development Control, Urban Planning, GIS &amp; Landbank Solutions, and related units.
  </li>
  <li>
   Work closely with enabling functions such as Finance, HR, and Strategy to ensure operational alignment and effective support to business needs.
  </li>
  <li>
   Foster a culture of proactive communication, accountability, and continuous improvement within Operations.
  </li>
  <li>
   Build and maintain strong, professional relationships with stakeholders to facilitate smooth collaboration and foster trust.
  </li>
  <li>
   Act as a point of contact for stakeholder inquiries, ensuring timely and accurate communication aligned with the COO&rsquo;s priorities.
  </li>
  <li>
   Ensure consistent and timely communication of COO directives to internal departments.
  </li>
  <li>
   Facilitate cross-departmental collaboration to ensure business objectives are achieved on schedule.
  </li>
  <li>
   Maintain a confidential and well-organized filing system (digital and physical) of COO office documentation.
  </li>
  <li>
   Prepare internal and external correspondences (email, formal letters) to initiate or respond to matters raised by key internal and external stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Engineering
   <strong>
    ,
   </strong>
   Economics or a related field.
  </li>
  <li>
   Advanced qualifications (e.g., MBA, CFA, PMP) - preferred.
  </li>
  <li>
   Fluent in English and Arabic (written and spoken).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   7-10 years of relevant experience in a business management, performance management, consulting, finance, or engineering-related role, ideally with exposure to executive-level reporting or stakeholder management.
  </li>
  <li>
   Experience in real estate, preferably in Dubai.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Specific Skills:
  </strong>
 </p>
 <ul>
  <li>
   Strong financial and/or technical acumen to understand business, project, and operational discussions.
  </li>
  <li>
   Strong analytical and problem-solving skills, with the ability to derive insights from operational data.
  </li>
  <li>
   Excellent report writing, analysis, written and oral communication and presentation skills, with proven experience preparing executive-level materials.
  </li>
  <li>
   Strong stakeholder engagement and relationship management capabilities.
  </li>
  <li>
   Exceptional organizational and project management skills.
  </li>
  <li>
   Proficient in MS Office &ndash; full suite, exposure to Power BI or other visualization tools is advantageous.
  </li>
  <li>
   Ability to build trust and rapport with stakeholders from various backgrounds and at different levels.
  </li>
  <li>
   Ability to multitask and prioritize task effectively.
  </li>
  <li>
   Ability to establish and maintain professional relationships.
  </li>
  <li>
   Flexible to handle changing priorities, tasks, and responsibilities.
  </li>
  <li>
   Effective conflict resolution.
  </li>
  <li>
   High attention to detail, discretion, and ability to manage sensitive information.
  </li>
  <li>
   Strong interpersonal skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Benefits
  </strong>
 </p>
 <p>
  At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 </p>
 <p>
 </p>
</div>


Contegris Technology Solutions

<div>
 <strong>
  Position Details:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Position Type: Full Time (Permanent)
  </li>
  <li>
   Timings: 10 am to 7 pm
  </li>
  <li>
   Working Days: Monday to Friday
  </li>
  <li>
   Place of Posting: Garden Town, Lahore
  </li>
  <li>
   Deadline to apply: 31 October 2025
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Contegris
  <br/>
  <br/>
 </strong>
 Contegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, weve been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, AiVA (AI-Powered Virtual Agent) and AiQA (AI-Powered Quality Assurance). With innovation at the core, we strive to enhance how businesses connect with their customers.
 <br/>
 <br/>
 <strong>
  Our Mission
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Establish Contegris as the #1 customer experience (CX) solution provider in Pakistan, and a rising brand across the MENAP region.
  </li>
  <li>
   Dominate local markets, with a focus on CX, CPAAS, CCAAS, CRM &amp; UCAAS solutions.
  </li>
  <li>
   Serve clients across Pakistan, MENAP, Gulf, Africa, and the USA.
  </li>
  <li>
   Launch Contegris University offering free tech skill development classes (online and onsite) for the rural community.
  </li>
  <li>
   Develop cutting-edge AI, NLP, and ML solutions for CX and information security.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Vision
  <br/>
  <br/>
 </strong>
 Add value to 100,000 customers worldwide with our cutting edge CX solutions.
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 We are looking for a dynamic Operations Manager to help streamline execution, scale performance, and drive operational excellence across all departments. The ideal candidate is a strategic executor who can transform vision into results, build systems for scale, and ensure accountability, efficiency, and customer delight across the organization.
 <br/>
 <br/>
 This is a high-impact leadership role designed for someone who thrives in a fast-paced, tech-driven, customer-centric environment and wants to play a key role in shaping Contegris next phase of growth both locally and globally.
 <br/>
 <br/>
 <strong>
  What Youll Do:
  <br/>
  <br/>
 </strong>
 <strong>
  Strategy Execution &amp; Performance Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translate annual strategic goals into actionable quarterly Rocks, initiatives, and measurable KPIs.
  </li>
  <li>
   Lead EOS-style meeting rhythms Weekly Level 10s, Scorecards, and Quarterly Reviews.
  </li>
  <li>
   Track leading and lagging metrics such as ARR growth, churn, utilization rate, and SLA compliance.
  </li>
  <li>
   Ensure company-wide accountability, timely execution, and transparent reporting to leadership.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Excellence &amp; Process Optimization
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Standardize and continuously improve operational Playbooks, SOPs, and delivery frameworks for Sales, Support, Implementation, and DevOps.
  </li>
  <li>
   Build structured handoffs between Pre-Sales Implementation Support Customer Success.
  </li>
  <li>
   Identify inefficiencies and drive automation through AI, analytics, and workflow optimization.
  </li>
  <li>
   Ensure predictable delivery, faster turnaround, and SLA compliance across all projects.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Cross-Departmental Coordination
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as the operational bridge between Sales, Marketing, Product, Support, and HR teams.
  </li>
  <li>
   Ensure alignment in customer lifecycle processes from lead generation to renewal.
  </li>
  <li>
   Work with HR to plan manpower, performance appraisals, training, and team development.
  </li>
  <li>
   Collaborate with Product and Tech teams for new feature rollouts and internal readiness.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data, Reporting &amp; Insights
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build real-time dashboards and reports for executive visibility (Sales, Support, NPS, Finance).
  </li>
  <li>
   Analyze key business data pipeline velocity, SLA, response time, utilization, and churn.
  </li>
  <li>
   Recommend strategic decisions based on insights, trends, and predictive analytics.
  </li>
  <li>
   Work with the BI and DevOps teams to implement process and performance analytics.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership, Culture &amp; Continuous Improvement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coach and develop team leads to foster ownership, accountability, and discipline.
  </li>
  <li>
   Promote Contegris core values Integrity, Humble Confidence, Growth Mindset, Customer-Centricity, and Teamwork.
  </li>
  <li>
   Drive Extreme Ownership and Direction over Speed culture across teams.
  </li>
  <li>
   Lead quarterly reviews to recognize achievements and address improvement areas.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Success in This Role Means
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Company operations are predictable, measurable, and continuously improving.
  </li>
  <li>
   Departmental performance is visible in real time through dashboards and KPIs.
  </li>
  <li>
   Cross-functional collaboration runs smoothly with minimal bottlenecks.
  </li>
  <li>
   SLA, NPS, and Customer Experience metrics improve quarter over quarter.
  </li>
  <li>
   Teams feel aligned, accountable, and motivated to achieve excellence.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Were Looking for:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   7-10 years of experience in Operations / Business Management, preferably in SaaS, Telecom, or Technology sectors.
  </li>
  <li>
   Strong understanding of metrics such as ARR, MRR, CAC, Churn, SLA, NPS, and Utilization.
  </li>
  <li>
   Proven experience managing multi-functional teams and delivering operational outcomes.
  </li>
  <li>
   Excellent analytical, communication, and people management skills.
  </li>
  <li>
   Proficiency with tools like ClickUp, HubSpot, Zoho CRM, PowerBI, or equivalent.
  </li>
  <li>
   Entrepreneurial and structured mindset thrives in dynamic, growth-stage environments.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Dont Care About
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Your degree
  </li>
  <li>
   Your ethnicity and race
  </li>
  <li>
   The number of years of experience youve had in operations or business management we care more about what you can do than where you've been
  </li>
  <li>
   Whether youve held the exact same title before if you have the right skills and mindset, youll thrive here
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Care About The Most
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Response time as an operations manager, your ability to address issues swiftly and keep things running smoothly is critical
  </li>
  <li>
   Clear, confident communication whether you're speaking with senior leadership or collaborating with cross-functional teams, strong communication is key
  </li>
  <li>
   Proactive ownership you take the initiative. If you spot a gap, you act before it becomes a problem
  </li>
  <li>
   Adaptability you'll need to thrive in an environment where priorities can shift quickly, and processes are continuously evolving
  </li>
  <li>
   Strategic thinking you not only manage day-to-day operations but also ensure every action ties back to our long-term goals.
  </li>
  <li>
   Team collaboration while youll lead projects, the best results come when you can align and motivate multiple teams to work toward a common goal
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Hard Parts
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fast-paced environment things move quickly here, and sometimes there will be multiple urgent issues happening at once. Youll need to juggle priorities effectively and stay calm under pressure
  </li>
  <li>
   Cross-department coordination working with teams across Sales, Software Development, SQA, Marketing, Support, and other departments to ensure smooth execution can be challenging, especially when deadlines are tight
  </li>
  <li>
   Some repetitive tasks data entry, process documentation, and report generation will sometimes feel mundane, but theyre key to keeping everything running smoothly
  </li>
  <li>
   Long hours at times startup life demands flexibility. Some days will require you to put in extra hours to hit key milestones
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Upside
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High impact this is a leadership role where your decisions directly influence the companys success. Your work will shape the operational efficiency of Contegris as we scale
  </li>
  <li>
   Career growth opportunities you'll be working closely with senior leadership, gaining direct exposure to strategic decision-making and mentorship
  </li>
  <li>
   Dynamic work environment no two days are the same. Youll have the opportunity to innovate and solve problems as you help Contegris scale both locally and globally
  </li>
  <li>
   Meaningful mission Contegris is on a path to become a market leader in customer experience and AI-driven technology solutions, and youll be at the forefront of this journey
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 Upto PKR 200,000 monthly gross. .If you believe you bring more to the table, apply and show us why.
 <br/>
 <br/>
 <strong>
  Interview Process
  <br/>
  <br/>
 </strong>
 <strong>
  Stage 1:
 </strong>
 Submit online application
 <br/>
 <br/>
 <strong>
  Stage 2:
 </strong>
 Telephonic interview, 15 minutes
 <br/>
 <br/>
 A brief conversation with our People Success team to learn more about your background and alignment with the role
 <br/>
 <br/>
 <strong>
  Stage 3:
 </strong>
 Assessment Test, 30-45 minutes
 <br/>
 <br/>
 Youll be evaluated on IQ, personality, and technical skills through a series of questions and scenarios.
 <br/>
 <br/>
 <strong>
  Stage 4:
 </strong>
 Technical Interview Final interview, 30 minutes
 <br/>
 <br/>
 A deeper discussion with team members to assess your technical expertise
 <br/>
 <br/>
 <strong>
  Stage 5:
 </strong>
 Technical Interview Final interview, 30 minutes
 <br/>
 <br/>
 Conversation with the CEO and Manager People Success to evaluate your mindset, interests, expectations, and long term fit with us.
</div>


Fragorium LLC

<p><b>Job Summary</b></p><p>We are looking for a Business Operations Manager (Female) for our corporate office in Dubai who will be responsible for overseeing and integrating administrative, logistics, and manufacturing operations within the fragrance production environment. This role ensures smooth day-to-day operations, compliance with regulatory requirements, cost control, efficient supply chain management and coordination across departments to support production targets and business growth.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and coordinate daily manufacturing operations to ensure timely production of fragrances in line with quality and safety standards</li><li>Work closely with Production, QC, and R&amp;D teams to ensure process efficiency and adherence to SOPs</li><li>Monitor production schedules, capacity planning, and resource utilization</li><li>Identify operational gaps and implement continuous improvement initiatives</li><li>Oversee administrative functions including office management, documentation, contracts, and facility management</li><li>Ensure compliance with local authorities, free zone regulations, labor laws and industry standards</li><li>Maintain and update company policies, procedures, and internal controls</li><li>Optimize logistics costs while maintaining service quality</li><li>Support procurement activities including supplier evaluation, negotiations and cost control</li><li>Ensure timely availability of raw materials, packaging, and consumables for production</li><li>Maintain strong relationships with key vendors and service providers</li><li>Assign tasks, monitor performance, and ensure productivity and discipline</li><li>Coordinate cross-functional communication between departments</li><li>Track KPIs and provide recommendations to management for operational improvements</li><li>Support management in strategic planning and expansion activities</li><li>Work closely with Production, QC and R&amp;D teams to ensure process efficiency and adherence to SOPs</li><li>Monitor production schedules, capacity planning, and resource utilization</li><li>Identify operational gaps and implement continuous improvement initiatives.</li></ul><p><b>Requirements</b></p><ul><li>Minimum 6 to 8 years of experience in an operational or managerial role for manufacturing industry</li><li>Master&rsquo;s degree in Business Administration, Operations Management, or related field</li><li>Prior experience in fragrance, cosmetics, FMCG or chemical manufacturing is an advantage</li><li>Knowledge of logistics, supply chain and inventory management</li><li>Strong leadership and team management skills</li><li>Leadership and decision-making skills</li><li>UAE Valid Driving license is a must</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED8,000.00 - AED10,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>Master's (Preferred)</li></ul><p>Experience:</p><ul><li>Operations (Manufacturing Industry): 6 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>License/Certification:</p><ul><li>UAE Driving License  (Preferred)</li></ul><p>Location:</p><ul><li>Dubai (Preferred)</li></ul><p>Willingness to travel:</p><ul><li>25% (Preferred)</li></ul>

Business Operations Manager (Female)

TikTok

<div>
 <strong>
  Responsibilities
  <br/>
 </strong>
 About the Team
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 The North America Global Business Solutions (NA GBS) team is a strategic and consultative partner to the largest advertisers and agencies in the world, helping them to develop TikTok solutions that build businesses and brands across our integrated suite of advertising products. The team plays a critical role in establishing and leading strategic partnerships to drive revenue, relationships and long-term growth.
 <br/>
 <br/>
 About the Role
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 We are looking for a talented Business Operations Manager to join our team in New York. This role will own strategic program planning, management and execution across a select portfolio of North America-based Key Accounts in partnership with Key Account Leads/Directors, cross-functional partners and clients.
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 <br/>
 The ideal candidate is a strategic operator who thrives at the intersection of sales and business operations, playing a critical role in enabling our sales teams and driving revenue growth by leading the development of scalable infrastructure and effective enablement initiatives. This candidate is a builder at heart&mdash;deeply passionate about cross-functional program management and skilled in strategic planning and complex program delivery that leads to measurable business outcomes. Success in this role requires the ability to navigate across time zones and cultures, while bringing a mindset grounded in client-centricity, operational excellence, and results-driven execution.
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 Responsibilities:
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 - Lead program planning, management, and delivery of global strategic projects and programs for TikTok's North America based clients, with a focus on ROI maximization and growth
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 - Create compelling GTM sales collateral and program materials to drive program awareness and engagement
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 - Own client program tracking, reporting, and budget management, ensuring effective program delivery, utilization and finances
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 - Partnering with our sales team, establish strong external relationships with our clients, acting as primary program operations and delivery contact for our strategic partnerships
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 - Serve as cross-functional liaison providing operational guidance to internal partners spanning creative, content, measurement, research, product, and finance
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 - Lead process improvements and new initiatives to elevate Business Operations team effectiveness, including optimizations of systems and business tools
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 - Analyze data and insights to inform strategic program plans, defining key objectives/KPIs and identifying growth opportunities
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  Qualifications
  <br/>
 </strong>
 Minimum Qualifications:
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 - At least 3 years of experience in strategic program management in AdTech, digital advertising or programmatic media, with demonstrated success managing complex cross-functional projects
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 - Must be willing to work in New York, NY.
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 Preferred Qualifications:
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 - Proven excellence in project management with experience in cross-functional team collaboration
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 - Prior experience working with Sales Teams in AdTech demonstrating a strong understanding of consultative selling processes and strategies for driving media investments
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 - Strategic thinking, business planning capabilities, and analytical skills
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 - Outstanding communication skills with a proven track record of influencing stakeholders and move teams to action
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 - Client-centric mindset with ability to work effectively across time zones and multicultural environments while thriving in fast-paced settings
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 - Results-oriented approach with strong attention to detail and commitment to operational excellence
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 - Experience building content or enablement materials for regional or global sales organizations
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 <strong>
  About TikTok
  <br/>
 </strong>
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
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 <strong>
  Why Join Us
  <br/>
 </strong>
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
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 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
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 &ZeroWidthSpace;
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 Diversity &amp; Inclusion&ZeroWidthSpace;
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 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
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  TikTok Accommodation
  <br/>
 </strong>
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
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  Job Information
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 </strong>
 【For Pay Transparency】Compensation Description (Annually)
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 The base salary range for this position in the selected city is $93600 - $156800 annually.&ZeroWidthSpace;
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 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
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 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
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 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
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 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
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 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
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 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
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 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
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 3. Exercising sound judgment.&ZeroWidthSpace;
</div>


Business Operations Manager - Digital Media & AdTech - Global Business Solutions - New York

CHANEL

<div><div>As a member of the Fashion team and reporting to the T&uuml;rkiye Fashion &amp; WFJ Director you contribute to the support and development of the 5 Chanel Boutiques in İstanbul and Bodrum.</div><div></div><div>
In a context of heightened challenges for Fashion Europe, the role of the Business, Merchandising &amp; Operation Manager within the team is decisive in:</div><div></div><ul><li><div>
Supporting the performance management of the network's Fashion Boutiques</div></li><li><div>
Ensuring product assortments for each collection are in line with the &ldquo;One Boutique One Story&rdquo; and Fashion Europe strategy</div></li><li><div>
Strengthening and animating the community of Sales Managers and Operation Managers</div></li><li><div>
Promoting local best practices towards regional teams and reporting on their specific needs</div></li><li><div>
Supporting boutiques on operational projects and topics</div></li><li><div>
Coordinating distribution projects (boutique opening, renovations, relocations)</div></li></ul><div></div><div>
What impact you can create at Chanel</div><div></div><div>
Retail Business Analysis</div><ul><li><div>
Build the annual commercial objectives, coordinate the monthly objectives with the boutiques and ensure follow-up</div></li><li><div>
Carry out the network performance analysis: monitoring and analyzing network indicators (sales, Fashion Advisors objectives, products/collections performances) and building ad-hoc reports</div></li><li><div>
Lead performance improvement action plans such as incentives</div><div>
Participate in finance forecasting in collaboration with the Finance team</div></li></ul><div></div><div>
Product Merchandising</div><ul><li><div>
Ensure the OTBs are in line with boutique needs and priorities</div></li><li><div>
Coordinate the buying sessions, support Boutique Managers in the construction of their assortment embodying the &ldquo;One Boutique One Story&rdquo; strategy</div></li><li><div>
Pilot the collection lifecycle (buys, collection launches, transfers, recycling)</div></li><li><div>
Collect qualitative feedback on collection to share with Europe Product Merchandising community</div></li><li><div>
Optimize collection performance and pilot stock, by working 360 with local VM, Learning and Style Expertise</div></li></ul><div></div><div>
Operations</div><div>
You provide day-to-day support to the retail teams to ensure the smooth running of the boutiques, promoting operational efficiency and ultimate client experience:</div><div></div><ul><li><div>
You take part in the definition, the roll out and the adoption of projects led by Europe Operations team (MyBoutiqueApp, MyUniformApp, RFID&hellip;), providing guidance &amp; support on the field during all phases of the projects: Pilot (if any), Deployment &amp; Run. You ensure appropriate adoption of retail digital tools &amp; systems in boutiques. You monitor performance &amp; impact and share feedback on needed evolutions to regional teams.</div></li><li><div>
You are the key contact on procedures and operational processes together with the Finance team and monitor compliance thanks to actionable reports</div></li><li><div>
You support CHANEL &amp; Moi ambitions, supervise Care &amp; Repair performance in boutiques and animate the dedicated community in boutiques (Care &amp; Repair advisors/ambassadors and tailors) and act as a main contact to liaise with the Europe After-Sales team.</div></li><li><div>
You are part of the European Operations Community; you actively share best practices and contribute to building new regional projects to support business evolutions.</div></li></ul><div></div><div>
Distribution</div><ul><li><div>
You prepare the opening/closing, renovation and relocation of permanent or temporary boutiques, coordinating all stakeholders and leading kick-off/follow-up calls until the targeted implementation</div></li><li><div>
You are present on the D-day to ensure that operations run smoothly</div></li></ul><div></div><div><br>
You are energized by</div><ul><li><div>
You demonstrate advanced analytical capabilities and are passionate with figures (trend analysis, scenario planning, optimize Open to Buy per Boutique aligned with Fashion strategy&hellip;)</div></li><li><div>
You thrive on multiple projects simultaneously, and are agile in complex environments such as gathering input from Boutiques Management, Headquarters, Finance, Merchandising, PO, Tech&hellip;</div></li><li><div>
Finding information on your own allows you to feed your curiosity and solve problems constructively and reactivity aligned with retail environment constraints.</div></li><li><div>
You enjoy working in synergy with different departments and contacts to bring your projects to fruition</div></li><li><div>
You are keen to discover and explore new developments in digital technology when implementing new digital projects (RFID, ACET, InChanel&hellip;)</div></li><li><div>
You are up to date with the latest trends, following fashion news and product releases with enthusiasm</div><div>
undefined</div></li></ul><div></div><div>
What you will bring</div><ul><li><div>
You have an analytical mind, you are rigorous and precise, and you know how to make figures speak for themselves in order to draw up action plans</div></li><li><div>
You have a strong product sensibility and a keen interest in Fashion</div></li><li><div>
You have a very good knowledge of retail, thanks to your previous depth experience (working within Retail or at the service of Retail)</div></li><li><div>
You are versatile and able to move from one project to another</div></li><li><div>
You have a proven track record of coordination and enjoy involving other teams in your projects</div></li><li><div>
You have a strong team spirit and ability to engage other teams in your topics</div></li><li><div>
You have strong communication skills</div></li><li><div>
Fluent in English and Turkish</div></li><li><div>
You have advanced proficiency in the Pack Office, in particular Excel, PowerPoint and PowerBI (mandatory)</div></li></ul><div></div><div><i><br>
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.</i></div></div>

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