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business process analyst

CROZIO

We are seeking a Business Process Analyst with a passion for process optimization, continuous improvement, and digital transformation. The ideal candidate will possess a strong understanding of Lean Six Sigma principles, process modelling, and automation tools to analyze, streamline, and enhance organizational workflows.

The role requires a blend of analytical thinking, technical capability, and strong communication skills to drive operational excellence across departments.

Key Responsibilities

Map, analyze, and redesign existing business processes using BPMN 2.0 standards.

Identify process bottlenecks, inefficiencies, and improvement opportunities through Lean Six Sigma methodologies (DMAIC / Kaizen).

Develop and implement continuous improvement frameworks to enhance productivity and reduce costs.

Collaborate with cross-functional teams (IT, Operations, Finance, HR, Sales) to gather requirements and define business needs.

Support automation initiatives using tools like n8n, Power Automate, UiPath, or Odoo Workflow.

Define and track KPIs and performance metrics to measure the effectiveness of process changes.

Prepare detailed SOPs, process documentation, and workflow diagrams for process governance.

Assist in ERP/CRM implementation and ensure process alignment across digital systems.

Conduct training and awareness sessions on Lean and Continuous Improvement practices.

Partner with leadership to translate strategic goals into actionable process improvement initiatives

Business Process Analyst (Lean Six Sigma Preferred)

Staffingine LLC

<div>
 
 
 Business Analyst
 
 
 
 
 Dubai, UAE &ndash; Remote
 
 
 
 
 Contract / Full Time
 
 
 
 
 Positions &ndash; 6
 
 
 
 
 
 
 
 
 
 
 Job Summary
 
 
 
 The
 
 Business Analyst
 
 will play a key role in bridging business needs with technical solutions by gathering, analyzing, and documenting requirements while ensuring successful project execution and delivery. This position involves close collaboration with cross-functional teams, stakeholders, and vendors to streamline business processes, enhance operational efficiency, and support the onboarding and maintenance of partners and systems.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Gather, document, and validate business requirements and translate them into detailed functional specifications.
 </li>
 <li>
 Work closely with technical teams to design and implement effective business solutions.
 </li>
 <li>
 Lead and monitor project execution from initiation through closure, ensuring timelines and deliverables are met.
 </li>
 <li>
 Perform process mapping, feasibility analysis, and provide data-driven recommendations for process improvements.
 </li>
 <li>
 Coordinate
 
 User Acceptance Testing (UAT)
 
 and support production issue resolution with the operations and technical teams.
 </li>
 <li>
 Manage project risks, issues, and dependencies proactively.
 </li>
 <li>
 Serve as a liaison between business stakeholders, the
 
 DTI
 
 team, and external vendors for project delivery and support.
 </li>
 <li>
 Address partner and stakeholder escalations efficiently while maintaining service excellence.
 </li>
 <li>
 Collaborate with the operations team to optimize business processes and ensure operational continuity.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in Business Administration, Information Systems, or a related discipline.
 </li>
 <li>
 Proven track record in business analysis, project coordination, or operations support roles.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills with attention to detail.
 </li>
 <li>
 Proficiency in business process mapping, requirement analysis, and documentation.
 </li>
 <li>
 Excellent communication, coordination, and stakeholder management abilities.
 </li>
 <li>
 Hands-on experience in managing UAT processes and production issue resolution.
 </li>
 <li>
 Ability to collaborate effectively across cross-functional teams and vendors.
 </li>
 <li>
 Understanding of system workflows, integrations, and incident management processes.
 </li>
 <li>
 Strong project management and organizational skills.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 
 3 to 5 years
 
 of relevant experience in
 
 business analysis or project management
 
 .
 </li>
 <li>
 Experience working in remote or cross-regional environments is an added advantage.
 </li>
 </ul>
 
 
</div>

Business Analyst

BlackStone eIT

Join BlackStone eIT as a Business Analyst and become an integral part of our forward-thinking team. In this role, you will analyze and interpret business needs, working closely with various stakeholders to facilitate solutions that drive business success and enhance operational efficiency. Key Responsibilities: <ul><li>Engage with stakeholders to gather, analyze, and document business requirements.</li><li>Translate business needs into functional specifications and ensure accurate implementation.</li><li>Evaluate current business processes, develop improvement strategies, and implement relevant solutions.</li><li>Collaborate with project managers and IT teams to align requirements and deliver optimal outcomes.</li><li>Conduct user acceptance testing to assure solutions meet defined business requirements.</li><li>Maintain clear and effective documentation throughout the project lifecycle.</li><li>Support training sessions for end-users on newly implemented systems and processes.</li></ul> Requirements <ul><li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li><li>3-5 years of experience as a Business Analyst in a relevant industry.</li><li>Strong analytical and critical thinking skills.</li><li>Excellent communication and collaboration abilities.</li><li>Proficiency in business process modeling and requirements gathering techniques.</li><li>Familiarity with Agile methodologies and software development processes.</li><li>Ability to manage multiple priorities and work within tight deadlines.</li><li>Experience with tools like JIRA, Trello, or similar project management software.</li><li>Strong documentation, presentation, and reporting skills.</li></ul> Benefits <ul><li>Paid Time Off</li><li>Performance Bonus</li><li>Remote Job</li></ul>

Tabby

We are looking for a Lead Process Analyst to analyze, design, and optimize system workflows and business processes, ensuring efficiency, scalability, and seamless system integration. You will work closely with engineering, product, and business teams to develop structured workflows, technical specifications, and automation strategies that improve operational performance.Key Responsibilities<ul><li>Manage two process analysts and support them for different process workflow configurations</li><li>Gather, analyze, and document business requirements, ensuring clarity and alignment with business objectives.</li><li>Translate requirements into structured technical specifications for development teams.</li><li>Define system workflows and integration schemes to enhance process efficiency along with workflow configuration.</li><li>Optimize and document existing processes, ensuring they are scalable and well-integrated across systems.</li><li>Collaborate with engineering teams to define API interactions, system dependencies, and message flows.</li><li>Support test case development and A/B experiments to validate process changes.</li><li>Ensure seamless communication between business and technical teams, resolving requirement ambiguities.</li></ul>Skills, Knowledge &amp; ExpertiseMust Have:<ul><li>3-5 years of experience as a Systems Analyst in a technology-driven environment.</li><li>Strong process decomposition skills and ability to write clear technical specifications.</li><li>Hands-on experience with business rules engines, decision modelling, and workflow configuration.</li><li>Strong analytical skills, with experience mapping workflows, analyzing dependencies, and improving system efficiencies.</li><li>Proficiency in process modeling using UML/BPMN notations.</li><li>Ability to work with engineering teams to define system specifications, process improvements, automation logic and system workflows.</li><li>Experience with API protocols (SOAP/REST/gRPC) and system integrations.</li><li>Familiarity with message brokers (RabbitMQ, Kafka, Google Pub/Sub) for event-driven architectures.</li></ul>Nice to Have:<ul><li>Previous experience with managing teams is a huge plus</li><li>Experience in FinTech products, particularly in lending, payments, or risk operations.</li><li>Understanding of database design and SQL for structuring system data flows.</li><li>Basic programming knowledge for technical feasibility assessments.</li></ul>

Lead, Process Engineering

Paradigm Solutions

Responsibilities: <ul>
<li> Work closely with business stakeholders to understand their needs, objectives, and challenges.</li>
<li> Elicit, document, and analyze business requirements, processes, and workflows.</li>
<li>
 Fill in the gaps in the customer requirements to provide a complete form of requirements to the team to work on exposing all the missing scenarios. </li>
 <li>
 Translate business requirements into clear and concise functional specifications for technical teams. </li>
 <li> Ensure that proposed solutions align with the product goals.</li>
<li> Bridge between business stakeholders and technology teams.</li>
<li>
 Create detailed documentation, including business requirements, process flows, use cases, and user stories. </li>
 <li>
 Maintain accurate and up-to-date project documentation throughout the project lifecycle. </li>
 <li>
 Recognize and state the priority of the features or tasks based on value and urgency for the team. </li>
 </ul>
 Requirements : <ul>
<li>
 Bachelor's degree in Business Administration, Information Technology, or a related field. </li>
 <li>
 Proven experience as a Business Analyst for 1:2 years. </li>
 <li>
 Strong analytical, problem-solving, and critical-thinking skills. </li>
 <li>
 Excellent communication and interpersonal abilities. </li>
 <li>
 Proficiency in requirement gathering techniques, process modelling, and documentation. </li>
 <li>
 Familiarity with project management methodologies and software development life cycle. </li>
 <li>
 Ability to collaborate effectively with cross-functional teams. </li>
 <li>
 Decisive, capable of taking the right decisions in sufficient time. </li>
 </ul>

Sobha Realty

We at Sobha Realty are looking for a proactive and detail-oriented Operations &amp; Process Analyst to join our team. This role involves working with business stakeholders to understand current workflows, identifying areas for improvement, and partnering with Salesforce and IT teams to implement changes that make operations faster, more efficient, and less manual.Key Responsibilities:1. Understand analyse existing business processes and workflows.2. Identify opportunities for process improvement and automation to increase efficiency.3. Collaborate with business stakeholders to understand and gather process requirements.4. Work with the Salesforce &amp; IT team to turn business needs into practical system solutions.5. Manage project timelines and coordinate between business, IT teams and BE Team.6. Test and validate automated processes to ensure they meet business needs.7. Coordinate with Business Excellence (BE) Team to document the processes.8. Provide training and support to end-users on new automated workflows.Job Type: Full-timePay: From AED8,000.00 per month

Executive - Process Improvement

The Cigna Group

<div><ul><li>Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.</li></ul><ul><li>
Main Duties/Responsibilities:</li></ul>
Working alongside the IT BSA, documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation
Experience/Qualifications Required:<ul><li>
Bachelor&rsquo;s degree in business, finance, information management or a related discipline</li><li>
3 years of business analysis work, preferably in insurance or financial services sector.</li><li>
Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.</li><li>
Good understanding of UAE insurance market and regulations.</li><li>
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li><li>
Analysis and support of the production of project proposals or business cases.</li><li>
Demonstrate a proven understanding of the business process re-engineering.</li><li>
Experience creating user acceptance testing documentation and leading UAT</li><li>
Must be a self-starter who is able to plan and lead work sessions with little oversight.</li><li>
Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.</li><li>
Good knowledge and experience in Scaled Agile Framework and Agile overall</li></ul>
Skills Required:<ul><li>
Strong communication skills</li><li>
Ready to learn new business processes</li><li>
Interpersonal skills</li><li>
Team working - internal/external</li><li>
Customer Focus - internal/external</li><li>
Good business/product knowledge</li><li>
Organizational skills</li><li>
Good time management</li><li>
Negotiation skills</li><li>
Decision making</li><li>
Advanced User of Microsoft applications &ndash; Word, Excel, Project, Visio</li><li>
Experience in usage of Jira, Azure Dev Ops Platforms</li><li>
Identification of problems and problems solving</li><li>
Knowledge of Scaled Agile framework</li><li>
Six sigma certifications would be a plus</li><li>
Data analysis and Interpretation</li><li>
Critical Thinking</li></ul>
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Business Analyst- Entry Level

Explore 8413+ Business process analyst in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

8413 business process analyst jobs IN Dubai United Arab Emirates

Business Process Analyst (Lean Six Sigma Preferred)

Business Analyst

Business Analyst

Lead, Process Engineering

Business Analyst

Executive - Process Improvement

Business Analyst- Entry Level