business process analyst

State of Nevada

<div></div><div><div><div>***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
</div>
</div><div><div><h2 class="jobSectionHeader">Job Summary</h2></div>
<div>This position is located in Carson City, Nevada, within the Construction Division. The incumbent will assist construction personnel in processing contract change orders and payments for alternative delivery contracts using the Construction Division&rsquo;s electronic documentation (EDOC) systems; assist in administering, configuring, and providing technical support for the Construction Division&rsquo;s electronic documentation (EDOC) systems; assist in ensuring EDOC systems function properly and troubleshoot any problems; assist construction personnel and vendors to implement, test and support changes to EDOC systems; assist in updating EDOC procedure manuals to accommodate system changes; assist with the creation, delivery and governance of digital content (e.g., written content, links, tags, metadata, images, video, etc.) for the Construction Division&rsquo;s areas on the NDOT SharePoint and Internet sites; assist with creating/updating web pages to improve navigation and maximize the exchange of information as well as the overall browsing experience; assist in editing, reviewing and compiling the Construction Division&rsquo;s user manuals and knowledge bases. 
Business Process Analysts apply an in-depth knowledge of the agency&rsquo;s program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements.</div>
<div><h2 class="jobSectionHeader">Essential Qualifications</h2></div>
<div>Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above.</div>
<div><h2 class="jobSectionHeader">Job Duties</h2></div>
<div>Analyze business processes by maintaining documentation of agency business processes, developing procedural alternatives in the absence of properly operating software, identifying work processes that may be automated, researching and evaluating computer hardware and software needs, defining potential benefits of proposed system or deficiencies to be corrected in the existing system, proposing business process improvements, and defining and documenting data definitions and relationships to be used in the foundation of systems development.
Develop requirements by participating in agency program planning; determining business function and end-user requirements through consultation with end-users, technicians, vendors, management, and others; conducting detailed alternative analyses; developing written requirements for proposed systems and applications; writing technical requirements for grant proposals as required; and preparing documentation for the computer system manual.
Monitor financial aspects of system development by participating in recommending and justifying resource allocations and expenditure decisions, participating in budgeting, preparing purchase requests, tracking and recording expenditures, and tracking project progress and costs.
Test systems functionality by preparing test plans and participating in quality assurance.
Monitor system implementation by participating in procedure development and evaluation, preparing end user procedures, devising and implementing procedure modifications, developing transition plans, developing training material, and participating in training development and presentation for a variety of agency programs and applications.
Analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area.
Coordinate with other professional staff by initiating system work requests, assisting staff in developing bridging specifications to program areas that interact with computer processes and output, and working with programmers to test and support implementation of system changes.
Perform related duties as assigned.
Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned.</div>
<div><h2 class="jobSectionHeader">Knowledge, Skills, and Abilities</h2></div>
<div>This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.
Working knowledge of: a variety of end-user tools and applications; principles, practices, and procedures required to design and implement information systems-based solutions. 
 
General knowledge of: automated systems logic; data processing concepts including general database, system security, data communication, and multiple platform strengths and weaknesses; accepted practices and methods used in designing program reviews and evaluations; at least one formal systems design methodology; principles, practices and procedures required to develop, design, and implement information system-based solutions in a wide range of problem domains. 
 
Ability to: perceive and define cause and effect relationships in business processes and automated systems; troubleshoot computer operating problems; analyze organizational and administrative programs, policies and procedures and prepare plans for revision; coordinate the exchange of information and opinions with others to formulate policy and procedures; apply multiple, complex program regulations, policies and procedures and select alternative methods that affect the manner and speed with which program activities occur; interpret and apply broad and ambiguous statutes and regulations; compute ratios, rates, and percentages; decompose problems into constituent parts; interview users to identify needs; make decisions and use independent judgment (independently choose appropriate action after reviewing alternatives). 
 
Skill in: working with computer programming staff to test and implement computer systems changes; analyzing information, problems, or practices to identify relevant concerns, patterns, tendencies, and relationships, and formulate logical conclusions; writing concise, logical, grammatically correct analytical reports; speaking on a one-to-one or group basis using appropriate vocabulary and grammar to obtain information, explain policies and procedures, and persuade others to accept or adopt a specific opinion or action; negotiating and exchanging ideas, information, and opinions with others to formulate policies and procedures and reach consensus; organizing materials, information and resources systematically to optimize efficiency; developing, analyzing and interpreting program requirements for management or other agency staff. 
 
RECRUITER CONTACT INFORMATION: Jon Terrazas at j.terrazas@admin.nv.gov</div> 

</div><div><div>The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
Please send direct Inquiries or correspondence to the recruiter listed on this announcement.</div></div></div>

BUSINESS PROCESS ANALYST 2

Apple

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. 
 
Are you a strategic problem solver who excels at cross-functional execution? We are looking for someone who loves to solve problems and has an uncanny knack for connecting the dots. As part of our Worldwide Sales Business Transformation group, you will be responsible for planning and implementing strategies, programs, tools, and processes that enable the business to drive sales, improve customer experience, and innovate the way we lead and support one of the largest channel operations in the world. These solutions are typically new technical capabilities or the transformation of business processes to support continuously evolving sales motions, expanding Geo coverage and routes-to-market, and growing complexity of sales plays. 
 
As a WW Sales Transformation Business Process Analyst, you will drive strategic initiatives focused on optimizing our sales processes and technology solutions. You will be instrumental in leading end-to-end projects, with a particular emphasis on enhancing our content tech capabilities. As a critical bridge between business stakeholders and engineering teams, you will translate complex business needs into actionable technical requirements and ensure successful project delivery from conception to launch. 
 
Description 
 
In this role, you will: 
 
Lead and manage strategic projects within the Sales Transformation portfolio, with a focus on enhancing our content tech ecosystem and related sales processes. 
 
Partner closely with sales leaders and other key stakeholders to understand business challenges, elicit detailed requirements, and define optimal future state processes and solutions. 
 
Translate high-level business objectives and detailed requirements into comprehensive functional specifications, user stories, use cases, and process diagrams that engineering teams can effectively implement. 
 
Facilitate workshops, conduct interviews, and present findings and recommendations to various audiences, ensuring alignment and buy-in across all levels of the organization. 
 
Develop and manage detailed project plans, timelines, resource allocation, and budgets. Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful delivery. 
 
Work closely with engineering, product management, UX/UI design, and other cross-functional teams throughout the entire software development lifecycle. 
 
Identify opportunities for process improvement and automation within sales operations, leveraging technology to drive efficiency and effectiveness. 
 
Support change management activities, including developing communication plans, training materials, and user adoption strategies for new processes and systems. 
 
Define key performance indicators (KPIs) and success metrics for projects, and track post-implementation performance to ensure solutions deliver intended business value. 
 
Ensure all projects and solutions align with the broader Sales strategy and Apple&rsquo;s overall business objectives. 
 
Preferred Qualifications 
 
Prior experience in a sales, marketing, or enterprise technology environment is highly preferred. 
 
Expertise in one or more enterprise content platforms such as CMS, DAM, PIM, and content syndication platforms (e.g., Adobe Experience Manager, Salesforce Experience Cloud, Stibo STEP, Salsify). 
 
Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions. 
 
Forward-thinking approach and tenacity to anticipate risks/opportunities and proactively drive towards the desired outcomes. 
 
Project Management Professional (PMP) certification is a plus. 
 
Master&rsquo;s Degree is a plus. 
 
Minimum Qualifications 
 
Typically requires a minimum of 8+ years of experience as business analyst, project management, or program management role, specifically leading complex, cross-functional business transformation projects. 
 
Ability to understand and explain complex business processes, systems, and tools with a specific focus on upstream/downstream impact and the relationship between multiple functions and/or tools. 
 
Foundational understanding of AI/ML concepts and the ability to effectively collaborate with AI/ML, product, UX, engineering, and analytics teams to guide the development of innovative, technology-driven solutions. 
 
Deep expertise in SDLC project management and business analysis (e.g., current state assessment, future state definition, gap analysis, requirements gathering, specifications, user stories, process flows, timelines, user acceptance testing, change management, etc.). 
 
Proven analytical skills with the ability to investigate data, business, or systems problems to expose root causes and identify solution options. 
 
Proven ability to effectively plan, organize, and lead simultaneous projects with competing priorities, strategies, and timescales 
 
Outstanding written and verbal communication skills, with the ability to simplify complex ideas and tailor to technical and non-technical audiences 
 
Proven experience creating polished executive presentations and &ldquo;storytelling through data&rdquo; to motivate and inspire others 
 
Strong collaboration and relationship-building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners. 
 
Bachelor&rsquo;s degree or equivalent experience. 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,000 and $214,100, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Business Process Analyst, WW Sales Business Transformation

Sciens Logistics

<div>
 
 About Sciens Logistics
 
 
 
 Sciens Logistics is a global logistics provider delivering solutions across air freight, ocean freight, ground transportation, and time-critical services. We combine the operational strength of a global network with the agility and culture of a high-performance team. We are growing fast, and we are looking for the right people to grow with us.
 
 
 
 
 NOT OPEN TO OUT OF STATE CANDIDATES. APPLICANTS MUST CURRENTLY LIVE WITHIN DRIVING DISTANCE OF DEERFIELD BEACH. CANDIDATES REQUIRING RELOCATION WILL NOT BE CONSIDERED.
 
 
 
 
 
 
 APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES WITHOUT CURRENT OR FUTURE NEED FOR EMPLOYMENT-BASED VISA SPONSORSHIP.
 
 
 
 
 
 
 The Opportunity
 
 
 
 
 This is an ideal role for a recent graduate or early career professional who is analytical, organized, and eager to learn how business operations function in supply chain and logistics from end to end.
 
 
 As a Business Process Analyst, you will work directly with stakeholders across the organization to document processes, identify inefficiencies, and help implement solutions that drive real operational improvement. You will gain hands on exposure to how a global logistics company operates and build a strong foundation for a long term career in business analysis, operations, or process improvement.
 
 
 
 What You Will Do
 
 
 
 Business Process Improvement
 
 
 <ul>
 <li>
 Gather and document process requirements by interviewing stakeholders and subject matter experts
 </li>
 <li>
 Document current state processes and SOPs using process maps and flowcharts
 </li>
 <li>
 Analyze workflows to identify inefficiencies, bottlenecks, and improvement opportunities
 </li>
 <li>
 Support the development of recommendations to improve processes, procedures, and systems
 </li>
 <li>
 Collaborate with cross functional teams to help implement process and technology improvements
 </li>
 <li>
 Track performance of updated processes and document stakeholder feedback
 </li>
 <li>
 Assist in identifying improvement projects and developing execution timelines
 
 
 </li>
 </ul>
 Technology and Systems
 
 
 <ul>
 <li>
 Support evaluations of new tools and technologies that improve operational efficiency
 </li>
 <li>
 Assist with software and technology selection and adoption efforts
 
 
 </li>
 </ul>
 Onboarding and Training
 
 
 <ul>
 <li>
 Help develop onboarding programs and training materials based on SOPs
 </li>
 <li>
 Support new hire training and serve as a resource for process related questions
 
 
 </li>
 </ul>
 Project Support
 
 
 <ul>
 <li>
 Assist in developing project plans and tracking deliverables
 </li>
 <li>
 Help identify risks, issues, and mitigation strategies
 </li>
 <li>
 Participate in stakeholder reviews to confirm project completion
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Bachelor's degree required or in progress in Business Administration, Business Analytics, Management Information Systems, Operations Management, Supply Chain, Logistics, or a related field
 </li>
 <li>
 Recent graduates encouraged to apply
 </li>
 <li>
 Strong analytical and problem solving skills with the ability to break down complex processes
 </li>
 <li>
 Clear verbal and written communication skills
 </li>
 <li>
 Basic experience with process mapping or flowcharting tools (academic experience acceptable)
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to manage multiple tasks and meet deadlines
 </li>
 <li>
 Willingness to learn new tools, systems, and technologies
 </li>
 <li>
 Proficiency with Microsoft Office Suite
 
 
 </li>
 </ul>
 
 Compensation And Structure
 
 
 
 <ul>
 <li>
 Base Salary: $55,000 &ndash; $65,000
 </li>
 <li>
 Full time, salaried position
 
 
 </li>
 </ul>
 
 What Matters To You
 
 
 
 <ul>
 <li>
 Hands on exposure to real world business operations inside a growing global logistics company
 </li>
 <li>
 Opportunity to work cross functionally and learn from experienced professionals across every department
 </li>
 <li>
 A strong foundation for a long term career in business analysis, operations, or process improvement
 </li>
 <li>
 A company that is investing in building better systems and wants you to be a part of that
 
 
 </li>
 </ul>
 
 
 Ready to build something? Hit Apply Now and let's talk.
 
 
</div>

BUSINESS PROCESS ANALYST | Deerfield Beach, FL (On-Site)

Solar Turbines

<div>Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
<div>Position: PLM Business Process Specialist/Analyst
</div><div>As a PLM Business Process Specialist/Analyst, you will play a crucial role in transforming our Product Lifecycle Management (PLM) processes. You'll collaborate with various business units to identify challenges and implement improvements using cutting-edge PLM and CAD tools like PTC's Windchill PDMLink , Creo Parametric, and Creo View. 
</div><div>What You'll Do:
<ul><li>Innovate and Improve: Partner with business teams to understand their needs and develop solutions that enhance our PLM processes.
</li><li>Collaborate and Communicate: Build strong relationships and communicate effectively to promote common practices and improvements.
</li><li>Troubleshoot and Design: Tackle tough issues, write clear problem statements, and create optimal solution designs for our developers.
</li><li>Learn and Grow: Gain expertise in project management, data management, and Windchill/Creo software, even if you don't have a deep technical background.
</li></ul></div><div>What We're Looking For:
<ul><li>Required: A degree in an engineering field plus 1-2 years of experience, or, 2-4 years of experience using Windchill.
</li><li>Preferred: Experience with Windchill or Creo Parametric support, training, or administration. A strong background or interest in computer science is a plus.
</li></ul></div><div>Why Information Technology Solutions?
<ul><li>Impactful Work: Your contributions will directly influence our efficiency and innovation.
</li><li>Growth Opportunities: We support continuous learning and professional development. Make a career in ITS, or rotate into another business area with valuable ITS experience.
</li><li>Collaborative Culture: Join a team that values collaboration, creativity, and simplicity.
</li></ul></div><div>If you're ready to take on a challenging and rewarding role that will push your boundaries and help shape the future of our PLM and CAD processes, apply now!
</div>Summary Pay Range:
$89,210.00 - $133,810.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
<ul><li>Medical, dental, and vision benefits*
</li><li>Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
</li><li>401(k) savings plans*
</li><li>Health Savings Account (HSA)*
</li><li>Flexible Spending Accounts (FSAs)*
</li><li>Health Lifestyle Programs*
</li><li>Employee Assistance Program*
</li><li>Voluntary Benefits and Employee Discounts*
</li><li>Career Development*
</li><li>Incentive bonus*
</li><li>Disability benefits
</li><li>Life Insurance
</li><li>Parental leave
</li><li>Adoption benefits
</li><li>Tuition Reimbursement 
</li></ul><ul><li>These benefits also apply to part-time employees
</li></ul>This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community .</div>

PLM Business Analyst

Agency One Insurance

Job Overview Agency One Insurance is seeking a motivated and detail-oriented Business Analyst to join our growing team. This is a full-time position based in **Southern Pines, North Carolina, United States**. The successful candidate will play a pivotal role in analysing our business processes, identifying opportunities for improvement, and acting as the vital link between our business stakeholders and technical teams. You will be instrumental in driving efficiency and delivering effective solutions that align with our company's strategic goals. Responsibilities * Elicit, analyse, and document business requirements from stakeholders through interviews, workshops, and documentation analysis. * Evaluate existing business processes and workflows to identify areas for improvement and increased efficiency. * Translate business needs into clear, detailed functional specifications for the development and IT teams. * Create comprehensive documentation, including process flow diagrams, use cases, and business requirement documents. * Collaborate closely with project managers to ensure projects are delivered on time and meet the required specifications. * Participate in the planning and execution of user acceptance testing (UAT) to ensure that solutions meet business needs. * Develop and maintain reports and dashboards to support data-driven decision-making. * Communicate effectively with stakeholders at all levels to manage expectations and provide project updates. Qualifications * Proven experience as a Business Analyst, preferably within the insurance or financial services sector. * A bachelor's degree in Business, Information Technology, Finance, or a related discipline. * Strong analytical, problem-solving, and critical thinking skills. * Excellent communication and interpersonal skills, with the ability to engage confidently with both technical and non-technical audiences. * Experience with business process modelling and requirements gathering methodologies. * Proficiency in Microsoft Office Suite, especially Excel. Experience with business intelligence tools (e.g., Power BI, Tableau) is highly desirable. * A solid understanding of project management principles (Agile, Waterfall). * Professional certifications such as CBAP would be considered an advantage. Benefits * A competitive annual salary ranging from **$68,000 to $90,000 USD**, dependent on experience. * Comprehensive benefits package. * Opportunities for professional training and career development. * A supportive and collaborative working environment.

Business Analyst

LN Technologies

We are hiring Senior Business Analyst for our Night Shift. Job Description:<ul><li>Management: Lead the end-to-end RFP process, including analyzing RFP requirements, RFP coordinating cross-functional teams, and ensuring timely submission of high-quality proposals. Collaborate with sales, technical, and subject matter experts to gather information, develop proposal content, and address client needs.</li><li>Requirements Gathering and Analysis: Conduct interviews and workshops with stakeholders to understand business needs, document requirements, and define scope. Analyze and translate requirements into functional specifications and user stories, ensuring alignment with project objectives.</li><li>Process Improvement: Identify opportunities to improve existing business processes, workflows, and systems. Work closely with stakeholders to streamline processes, increase efficiency, and optimize resource allocation.</li><li>Data Analysis: Analyze and interpret complex data sets to identify trends, patterns, and insights. Present findings in a clear and concise manner to support data-driven decision-making and strategic planning.</li><li>Stakeholder Management: Collaborate with stakeholders at all levels, including business users, project managers, developers, and executives. Facilitate effective communication, manage expectations, and ensure alignment between business needs and technical solutions.</li><li>Documentation and Reporting: Prepare comprehensive documentation, including business requirements, process flows, use cases, and functional specifications. Generate reports and deliver presentations to communicate project status, key metrics, and recommendations to management and stakeholders.</li><li>Quality Assurance: Assist in defining test scenarios and acceptance criteria. Collaborate with the testing team to ensure the delivered solution meets the defined requirements and quality standards.</li></ul>Requirements:<ul><li>Experience: Minimum of 4-5 years of experience as a Business Analyst, with a focus on managing RFPs. Experience in the software or technology industry is preferred.</li><li>RFP Expertise: In-depth knowledge and understanding of RFP processes, including requirements analysis, proposal development, and vendor evaluation. Familiarity with various RFP software tools and platforms is a plus.</li><li>Business Analysis Skills: Strong analytical and problem-solving abilities. Proficiency in gathering and documenting requirements, process modeling, and creating functional specifications. Knowledge of Agile methodologies is desirable.</li><li>Communication Skills: Excellent verbal and written communication skills. Ability to effectively collaborate with stakeholders, facilitate meetings, and present complex information in a clear and concise manner.</li><li>Data Analysis: Solid understanding of data analysis techniques and tools. Proficiency in Excel or other data analysis software. Experience with data visualization tools is a plus.</li><li>Stakeholder Management: Proven ability to build and maintain relationships with stakeholders at various levels. Strong negotiation and conflict resolution skills.</li><li>Attention to Detail: Strong attention to detail and ability to ensure accuracy in documentation and deliverables.</li></ul>Education: <ul><li>Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications such as Certified Business Analyst Professional (CBAP) or Project Management Professional (PMP) are a plus.</li><li>Join our dynamic team and contribute to our organization's success by leveraging your business analysis skills and RFP expertise. Apply today and be part of a collaborative environment where your contributions are valued and recognized</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience you have as a Business Analyst?</li><li>Please share your current gross salary.</li><li>Please share your expected salary.</li><li>How soon you can join us?</li><li>Can you describe your experience leading the end-to-end RFP process in a software or technology organization?</li><li>Please share an example where you identified and implemented a process improvement that increased efficiency or optimized resources.</li><li>What experience do you have with data analysis, and how have you used insights to support business or strategic decisions?</li><li>What types of BA documentation and reports have you prepared, and how do you ensure accuracy and completeness?</li><li>How have you supported quality assurance activities, such as defining test scenarios, acceptance criteria, or UAT? If yes, please share. </li><li>Have you worked on requirement gathering of the Mobile App?</li><li>Are you comfortable working the night shift onsite role?</li></ul>Work Location: In person

Business Analyst (Night Shift)

Torry Harris Integration Solutions

<div>
 
 
 Designation: Business Analyst
 
 
 
 
 Location: Saudi Arabia (Riyadh)
 
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 The Business Analyst (BA) will play a critical role in enabling enterprise modernization and digital transformation initiatives. The role focuses on studying existing customer journeys, business processes, applications, infrastructure, and IT systems, and translating business priorities into a structured modernization roadmap. The BA will act as a bridge between business stakeholders and IT leadership, ensuring alignment with strategic drivers, regulatory needs, and operational pain points.
 
 
 The BA will act as a
 
 bridge between business, operations, compliance, and technology
 
 , ensuring that digital initiatives are
 
 business-led, value-driven, and aligned with Saudi regulatory and Vision 2030 objectives
 
 .
 
 
 
 
 
 
 
 Key Objectives
 
 
 
 <ul>
 <li>
 Analyze current-state customer journeys, business processes, and IT systems
 </li>
 <li>
 Identify pain points, inefficiencies, and technology constraints
 </li>
 <li>
 Define future-state journeys and capabilities aligned with business strategy
 </li>
 <li>
 Develop a prioritized, business-driven modernization and digital transformation roadmap.
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Business &amp; Customer Journey Analysis
 
 
 <ul>
 <li>
 Conduct detailed analysis of customer journeys across digital and non-digital channels
 </li>
 <li>
 Document current-state (&ldquo;as-is&rdquo;) and future-state (&ldquo;to-be&rdquo;) customer journeys
 </li>
 <li>
 Identify friction points related to performance, availability, usability, and data access
 </li>
 <li>
 Align customer journey improvements with business outcomes such as efficiency, scalability, and customer experience
 </li>
 </ul>
 
 
 Process &amp; Capability Assessment
 
 
 <ul>
 <li>
 Analyze end-to-end business processes supporting portfolio management, trading, client relationship management, and digital engagement
 </li>
 <li>
 Identify process gaps caused by system limitations, manual workarounds, or lack of integration
 </li>
 <li>
 Define required business and IT capabilities to support future operating models
 </li>
 </ul>
 
 
 Digital &amp; Modernization Roadmap
 
 
 <ul>
 <li>
 Define a phased modernization roadmap aligned to:
 </li>
 <li>
 Business priorities and strategic initiatives
 </li>
 <li>
 Performance and scalability improvement
 </li>
 <li>
 Governance and analytics enablement
 </li>
 <li>
 Support prioritization based on business value, risk, complexity, and dependency analysis
 </li>
 </ul>
 
 
 Stakeholder Engagement &amp; Alignment
 
 
 <ul>
 <li>
 Work closely with business stakeholders, operations teams, and IT leadership
 </li>
 <li>
 Facilitate workshops, interviews, and working sessions to capture requirements and priorities
 </li>
 <li>
 Translate business needs into clear, actionable requirements and transformation themes
 </li>
 <li>
 Ensure alignment between strategic drivers, regulatory needs, and technology initiatives
 </li>
 </ul>
 
 
 
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Customer Journey Maps (As-Is and To-Be)
 </li>
 <li>
 Business Process Models and Capability Maps
 </li>
 <li>
 Pain Point and Gap Analysis Reports
 </li>
 <li>
 Business-Aligned Modernization &amp; Digital Transformation Roadmap
 </li>
 <li>
 High-level requirements and initiative definitions for downstream delivery teams
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 
 Core Skills
 
 
 
 <ul>
 <li>
 Strong experience as a Business Analyst in digital transformation or IT modernization initiatives
 </li>
 <li>
 Proven ability to map customer journeys, business processes, and IT landscapes
 </li>
 <li>
 Experience working with senior business stakeholders and IT leaders
 </li>
 <li>
 Strong analytical, facilitation, and documentation skills
 </li>
 </ul>
 
 
 
 
 
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management capabilities
 </li>
 <li>
 Ability to operate in ambiguous environments and structure complex problems
 </li>
 <li>
 Business-first mindset with strong technology appreciation
 </li>
 <li>
 Collaborative, facilitative, and outcome-oriented approach
 </li>
 </ul>
</div>

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BUSINESS PROCESS ANALYST 2

Business Process Analyst, WW Sales Business Transformation

BUSINESS PROCESS ANALYST | Deerfield Beach, FL (On-Site)

PLM Business Analyst

Business Analyst

Business Analyst (Night Shift)

Business Analyst