business process analyst

Automobile Association of the Philippines, Inc.

Business Process Analyst / Consultant (Project-Based)About the Role:We are looking for a mid- to senior-level Business Process Analyst / Consultant to support our ongoing ERP integration and other process improvement initiatives. This is a project-based engagement where you will work closely with department heads and our IT team to document, analyze, and optimize business processes across the organization.Key Responsibilities:<ul><li>Conduct process discovery sessions with different departments</li><li>Create and validate As-Is and To-Be process maps</li><li>Perform gap analysis and recommend process improvements</li><li>Translate processes into functional requirements for IT/system implementation</li><li>Support testing and validation to ensure system output matches business needs</li></ul>Qualifications:<ul><li>5&ndash;7+ years&rsquo; experience in business process analysis or consulting</li><li>Strong skills in process mapping (flowcharts, swimlane, BPMN) and documentation</li><li>Experience working with or implementing ERP solutions (SAP, Oracle, Microsoft Dynamics, Odoo, or similar)</li><li>Excellent communication and stakeholder management skills</li><li>Available for project-based work (contract engagement)</li></ul>Job Type: ContractPay: $68,020.50 - $81,917.16 per yearWork Location: Remote

Business Process Analyst

BAKKT LLC

<div>Position Summary:
The Operations Business Process Analyst is responsible for evaluating and improving end-to-end operational processes that support customer-facing and internal systems. This role partners with cross-functional teams to identify inefficiencies, implement enhancements, and ensure consistency and accuracy across operational workflows.
Key Responsibilities:<ul><li>
Analyze existing business processes and workflows to identify improvement opportunities, eliminate inefficiencies, and reduce manual work.</li><li>
Partner with teams including Customer Success, IT, Finance, and Product to document and implement scalable solutions.</li><li>
Develop and maintain process documentation including workflows, SOPs, and training materials.</li><li>
Use data to measure process performance and recommend enhancements.</li><li>
Support new system implementations or updates by helping with user testing, requirements gathering, and training.</li><li>
Build and run recurring and ad-hoc reports to support team operations and KPIs.</li><li>
Help triage system or data issues and collaborate with internal teams or vendors to resolve them.</li><li>
Maintain awareness of company goals and ensure processes align with strategic objectives.</li></ul>
Qualifications:<ul><li>
High School Diploma; or Equivalent</li><li>
2&ndash;4 years of experience in call center operations, process improvement, or business analysis.</li><li>
Familiarity with project management and process mapping tools (e.g., JIRA, Confluence, Zendesk, Contact Center Tools).</li><li>
Intermediate to advanced Excel or data analysis skills</li><li>
Strong attention to detail with a mindset for process thinking and continuous improvement.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul></div>

Reckitt

<div>
 
 
 We are Reckitt
 
 
 
 Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
 
 
 
 
 
 
 Role Summary:
 
 
 
 This role combines technical and commercial expertise, focusing on ERP/business applications and process improvements. The analyst will partner with business teams and IT to deliver effective solutions, manage projects, and support key business processes.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Deliver projects and objectives on time, within scope and budget
 </li>
 <li>
 Analyse workflows, recommend improvements, and propose system solutions
 </li>
 <li>
 Collaborate with development teams to design, test, and implement changes/fixes
 </li>
 <li>
 Partner with business stakeholders to shape requirements and drive efficiencies
 </li>
 <li>
 Manage support issues, liaising with internal and external partners
 </li>
 <li>
 Maintain project documentation and communicate status updates clearly
 </li>
 <li>
 Ensure compliance with security and internal controls
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or related field
 </li>
 <li>
 7+ years of relevant experience
 </li>
 <li>
 Strong ERP knowledge (SAP preferred)
 </li>
 <li>
 Understanding of core processes (Order to Cash, Record to Report, Procure to Pay)
 </li>
 <li>
 Strong analytical, stakeholder management, and communication skills
 </li>
 <li>
 Fluency in English
 </li>
 </ul>
</div>

Norconsult Telematics

<div>
 
 Are you a process wizard ready to transform chaos into streamlined success? We're hiring a Process Optimization Engineer with 4-5 years of hands-on experience to supercharge our operations.
 
 
 
 Your Mission:
 
 Analyze "as-is" workflows, pinpoint gaps, and architect "to-be" designs using BPMN. Eliminate redundancies, deploy automations with RPA/AI tools like UiPath &amp; Celonis, and lead implementations for seamless rollouts.
 
 
 
 Must-Haves:
 
 Mastery in BPM tools (Camunda, ARIS), Agile/Lean, sharp analytics, and team orchestration. Arabic fluency? That's our top priority!
 
 
 
 
 
 
 
 
 
 Position Overview
 
 
 
 We seek a skilled Process Optimization Engineer for our operations team. You will analyze, redesign, and optimize business processes to boost efficiency. Focus on spotting inefficiencies, closing gaps between current and future states, and driving improvements via workflows, automation, and new technologies. Expect hands-on implementation and cross-team collaboration for real results. Enjoy a collaborative environment, growth opportunities, competitive pay, benefits, and flexible work&mdash;impacting global efficiency with top tools
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Analyze current systems, processes, and workflows to map the "as-is" state
 </li>
 <li>
 Partner with stakeholders to define the "to-be" state, pinpoint gaps and redundancies
 </li>
 <li>
 Capture gaps and recommendations in detailed reports using BPMN for vivid visuals
 </li>
 <li>
 Architect streamlined workflows and designs to eliminate redundancy and elevate efficiency
 </li>
 <li>
 Identify and integrate automation tools with cutting-edge tech to automate repetitive tasks
 </li>
 <li>
 Spearhead improvements through prototyping, piloting, and full rollout
 </li>
 <li>
 Direct implementation teams in testing, resolving issues, and refining for seamless adoption
 </li>
 <li>
 Measure post-launch metrics, harvest feedback, and iterate designs for sustained impact
 </li>
 <li>
 Track trends in process design, BPM tools (e.g., Camunda, Bizagi, Visio), and tech like AI mining, RPA, and low-code platforms
 </li>
 <li>
 Coach junior team members and disseminate best practices in optimization
 </li>
 </ul>
 
 
 Qualifications and Requirement
 
 
 <ul>
 <li>
 Bachelor's in Industrial Engineering, BPM, Computer Science, or related field. BPM certs (e.g., CBPP, BPMN 2.0) preferred
 </li>
 <li>
 4-5 years as a Process Engineer, with proven process analysis and optimization achievements; mastery in full process lifecycle, from evaluation to deployment
 </li>
 <li>
 Excel in BPMN for modeling and visualizing workflows; command process design, gap analysis, root cause detection, and redundancy elimination
 </li>
 <li>
 Leverage BPM tools (e.g., ARIS, Lucidchart, Signavio) for modeling and documentation; harness optimization tech like Celonis mining, UiPath RPA, and digital enablers
 </li>
 <li>
 Apply sharp analytical and problem-solving skills to convert needs into solutions; excel in communication to orchestrate teams during testing and rollout
 </li>
 <li>
 Master Agile or Lean methodologies to propel process projects; prioritize Arabic fluency (spoken/written)
 </li>
 </ul>
</div>

Transcend

<div>
 
 At
 
 Transcend
 
 , we empower financial institutions to rethink how they manage collateral and access liquidity. Our modular, innovative technology keeps pace with today&rsquo;s rapidly changing markets&mdash;helping clients address critical business challenges and unlock greater value.
 
 
 We are looking for passionate and driven
 
 Business Process Analysts
 
 to join our team in Hyderabad, India.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Collaborate with clients and onshore teams to understand business processes and ensure smooth BAU operations.
 </li>
 <li>
 Respond to issues/escalations promptly and provide effective solutions.
 </li>
 <li>
 Identify process gaps and implement improvements where needed.
 </li>
 <li>
 Prepare business and process documentation and secure approvals.
 </li>
 <li>
 Coordinate with technical teams for process implementation.
 </li>
 <li>
 Support SIT and UAT testing with the QA team.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 2&ndash;4 years of experience as a Business Analyst in the
 
 Banking (Capital Markets)
 
 domain.
 </li>
 <li>
 Strong understanding of Capital Markets and Financial Securities.
 </li>
 <li>
 Proficiency in
 
 Excel, MS Word, and PowerPoint
 
 (SQL knowledge is an added advantage).
 </li>
 <li>
 Ability to create clear and concise business process documents.
 </li>
 <li>
 Excellent communication skills and experience working with global teams.
 </li>
 </ul>
 
 
 
 
 
 Future Opportunities
 
 
 
 At Transcend, your career journey doesn&rsquo;t stop at one role. Talented and enthusiastic professionals in this position can expand into:
 
 <ul>
 <li>
 Technology roles such as Client Implementation, Production Support, Testing, or Development.
 </li>
 <li>
 Functional or Technical Business Analyst roles with deeper domain expertise.
 </li>
 <li>
 Opportunities to learn scripting, SQL, and broaden your Capital Markets knowledge.
 </li>
 </ul>
 
 
 
 
 ⚠️
 
 Note: Career progression is dependent on individual skills, experience, and evolving business opportunities, and is not guaranteed by the company.
 
 
</div>

Business Process Analyst- Operations

Agilent Technologies

<div><h2 class="jobSectionHeader">Job Description</h2>
1. Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us.
We are seeking a dynamic and experienced Business Process Analyst to join our Customer Information Management (CIM) team. This role is pivotal in ensuring the smooth execution of daily operations, managing team resources, handling escalations, and driving continuous improvement initiatives. The ideal candidate should be proactive and self-motivated, passionate about process excellence, and capable of fostering strong partnerships across global teams.<div></div>
2. Major Responsibilities<ul><li>
Team Leadership &amp; Resource Management<ul><li>
Lead and mentor a team of Business Process Analysts.</li><li>
Allocate tasks effectively and ensure optimal resource utilization.</li><li>
Act as the first point of contact for team members for work-related guidance and support.</li></ul></li><li>
Operational Oversight<ul><li>
Oversee day-to-day operations of the CIM team, ensuring timely and accurate execution of tasks.</li><li>
Monitor key performance indicators and drive adherence to SLAs and quality standards.</li><li>
Coordinate with marketing - sales team for the data validation and product ID entries in CRM.</li><li>
Ensures proper control, recording and classification of transactions.</li><li>
Interfaces with sales support, customer service and Marcom teams to ensure compliance.</li><li>
Resolves problems by applying established policies, procedures and tactics.</li></ul></li><li>
Escalation &amp; Partner Management<ul><li>
Handle operational and stakeholder escalations with professionalism and urgency.</li><li>
Build and maintain strong relationships with internal and external partners.</li></ul></li><li>
Process Excellence &amp; Initiatives<ul><li>
Identify opportunities for process improvements and automation.</li><li>
Lead and support strategic initiatives aimed at enhancing data quality, efficiency, and customer experience.</li><li>
Ensure compliance with global data governance and privacy standards.</li><li>
Drive Innovation in team and deliver results.</li></ul></li><li>
Quality Monitoring &amp; Reporting<ul><li>
Drive high process quality through regular audits, feedback loops, and training.</li><li>
Prepare and present performance reports to leadership and stakeholders.</li></ul></li></ul><div></div>
3. Key Skills Required
i) Must Have's<ul><li>
Proven experience in business process management or customer data operations.</li><li>
Strong knowledge of E2E CIM operations</li><li>
Minimum 3-4 years of extensive work experience in SAP CRM particularly in Leads, Non-Leads and Marketing response creation</li><li>
Strong hold in MS Excel and data analytics</li><li>
Strong leadership and team management capabilities.</li><li>
Project Management experience</li><li>
Excellent communication and stakeholder engagement skills.</li><li>
Analytical mindset with attention to detail and problem-solving abilities.</li><li>
Ability to work in a fast-paced, global environment with cross-functional teams.</li><li>
Team player with ability to adapt to situations</li><li>
Flexibility to work in rotational shifts as per business requirements</li></ul>
ii) Good to Have<ul><li>
Basic knowledge of Salesforce CRM</li><li>
Basic knowledge in Power platform</li><li>
Experience in Lean Six Sigma or other process improvement methodologies.</li><li>
Familiarity with project management tools (e.g., JIRA, MS Project).</li><li>
Exposure to automation tools or RPA (Robotic Process Automation).</li></ul><h2 class="jobSectionHeader">
Qualifications</h2>
Job Posting Qualifications<ul><li>
Education: Bachelor&rsquo;s degree of education, Information Systems, or related field. Master&rsquo;s degree preferred.</li><li>
Experience: 4&ndash;6 years of relevant experience, with at least more than 1 year in a team lead role.</li><li>
Location: Manesar-Gurgaon</li><li>
Employment Type: Full-time</li></ul>
Additional Details
This job has a full time weekly schedule.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.<h2 class="jobSectionHeader">
Travel Required:
</h2>No<h2 class="jobSectionHeader">
Shift:
</h2>Day<h2 class="jobSectionHeader">
Duration:
</h2>No End Date<h2 class="jobSectionHeader">
Job Function:
</h2>Administration</div>

CIM Business Process Analyst

700apps

<div>We are seeking a skilled Process Analyst with deep experience in business process modeling and Orbus iServer/iServer365 platforms. The ideal candidate will be responsible for analyzing, documenting, and optimizing business processes while maintaining process governance and alignment with enterprise architecture standards.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Process Analysis: Analyze existing business processes and identify improvement opportunities.</li>
<li>Process Modeling: Model current (&ldquo;As-Is&rdquo;) and future (&ldquo;To-Be&rdquo;) state processes using BPMN in iServer.</li>
<li>iServer Configuration: Configure and maintain iServer repositories, views, and reporting structures.</li>
<li>Stakeholder Collaboration: Collaborate with stakeholders across departments to gather and validate requirements.</li>
<li>Compliance Assurance: Ensure compliance with enterprise architecture standards such as TOGAF, NORA, and ArchiMate.</li>
<li>Reporting and Visualization: Develop dashboards, reports, and documentation using iServer&rsquo;s visualization tools.</li>
<li>Support Initiatives: Support process audits, risk management, and quality assurance initiatives.</li>
<li>Training: Train teams on using iServer and maintaining process documentation.</li>
</ul>Requirements<ul>
<li>Education: Bachelor&rsquo;s degree in Business Administration, Information Systems, Computer Science, or a related field.</li>
<li><ul><li>BPM or Lean Six Sigma certification (e.g., CBPA, GB/BB) is a strong plus.</li>
<li>TOGAF or ArchiMate certification is a bonus.</li>
</ul></li><li><ul><li>Proven experience using Orbus iServer for modeling, repository management, metadata configuration, and publishing.</li>
<li>Familiarity with iServer modules such as Business Process, Strategy, Capability, and Application Architecture.</li>
<li>Experience in customizing views, templates, and dashboards in iServer.</li>
</ul></li><li>BPMN Proficiency: Proficiency in BPMN 2.0 for business process documentation.</li>
<li>Mapping Experience: Experience mapping business capabilities, value streams, and customer journeys.</li>
<li>KPI Definition: Ability to define KPIs and SLAs for business processes.</li></ul></div>

Business Process Analyst - iServer Specialist

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