business process expert

Super Bytes

Job Title: OBDX Subject Matter Expert (SME) Location: Dubai, UAE Duration: 12 months with possibility of extension&nbsp;<h3>Knowledge, Skills and Experience</h3>&nbsp;<ul><li>Bachelor of Engineering in Computer Science or Postgraduate</li><li>10+ years’ experience in OBDX having Corporate Banking implementation</li><li>Subject Matter expertise and hands-on experience of OBDX</li><li>Should have worked on Product Designing and implementation with respect to Business requirements</li><li>Cross border team working experience</li><li>Knowledge of Banking domain is a must</li><li>Strong interpersonal communication skills</li><li>Excellent Business Process Management Experience</li><li>Experience of working in large-scale transformation projects – involving process optimization and changes</li><li>Good verbal and written communication including ability to prepare system documentation</li><li>Ability to interpret solution documentation, identify areas of concern, and recommend approaches</li><li>Ability to work on multiple projects with multiple deadlines</li><li>Ability to communicate clearly with business users and Tech leads</li><li>Ability to innovate and provide functional applications with intuitive interfaces</li><li>Ability to complete all phases of software development life cycle including analysis, design, functionality, testing, and support</li><li>Working knowledge and experience in deploying and exposing APIs using API Connects</li></ul>&nbsp;<h3>Key Result Areas</h3>&nbsp;<ul><li>Subject Matter Expert of the OBDX; work in partnership with GTB Product Owners, Business Analyst, and other Technology teams</li><li>Domain knowledge of channel banking or similar banking platform</li><li>Should be able to understand business requirements and translate them to vendor-specific documents</li><li>Should be able to set up, manage, and validate build from vendor</li><li>Active engagement with the entire product organization with consideration to business drivers, anticipate roadblocks, encourage contributions from the entire QA, and quickly address concerns</li><li>Perform deployments, measure impacts, gather issues information, and coordinate with vendor on issues resolution</li><li>Analyze system issues, participate in root cause analysis, and take part in issue prioritization decisions</li><li>Support SIT, regressions, performance tuning, and integrations – strategy, scenarios, and cases</li><li>Perform impact assessments of change requests on implemented product and facilitate production deployments</li><li>Support business and operations through various testing cycles and work as per defined SLA with vendor</li><li>Manage and track OBDX system performance; participate technically and functionally in process optimization</li><li>Ensure technology projects have approvals from ISG, Technology Architecture, hardware sizing, and meet all audit controls</li><li>Coordinate product training for business and operations users</li></ul>&nbsp;<h3>Job Purpose</h3>&nbsp;Mashreq has undertaken implementation of Oracle Platform OBDX to GCC countries and other international banking locations.&nbsp;This job is being created to support this expansion and to reinforce the subject matter expertise of the new Oracle OBDX platform within the bank. The person in the role will act as the Techno-Functional Expert and System Analyst, handling interactions and dependencies with other bank systems and country applications/networks.&nbsp;The Technical Analyst will have a range of responsibilities from analyzing technical requirements, understanding the infrastructure, and performing product deployments to ensuring that the bank stays on the leading edge of technology. The Technical Analyst will be expected to contribute across the full technology stack, front to back for the platform.&nbsp;As a Technical Analyst, the individual will interact with a cross-functional team and with the Product Owner, Designers, and Engineers.

OBDX Subject Matter Expert (SME)

ECCO Gulf Majorel Qatar

<div>Job summery 
We are looking for a Business Applications Expert with expertise in designing, implementing, and 
optimizing business application solutions across different business areas using Microsoft 
technologies. The ideal candidate should have a deep understanding of business processes, system architecture, customization, integrations, and Power Platform to drive digital 
transformation. 

<div>
Key Duties and Responsibilities 
<ul><li>Collaborate with business users and stakeholders to gather and analyze requirements.</li><li>Translate business needs into functional and technical solutions within different</li></ul>
technologies. 
<ul><li>Provide recommendations on best practices, process improvements, and automation.</li><li>Work closely with cross-functional teams (IT, finance, and all operations) to align with</li></ul>
business goals. 
<ul><li>Can lead the implementation and configuration of Business Applications</li><li>Customize entities, fields, forms, views, workflows, and business processes within D365.</li><li>Expert knowledge of system upgrades and apply Microsoft patches/releases.</li><li>Expert knowledge of Dynamics 365 using Power Platform (Power Apps, Power Automate,</li></ul>
Power BI, Dataverse). 
<ul><li>Expert knowledge in custom plugins, JavaScript, .NET extensions, and workflows for</li></ul>
enhanced functionality. 
<ul><li>Expert knowledge Integration knowledge of Dynamics 365 with external systems via REST</li></ul>
APIs, Azure Logic Apps, and Dataverse. 
<ul><li>Design and led implementation of microservices-based solutions to extend Dynamics 365</li></ul>
functionality. 
<ul><li>Expert knowledge of containerized applications using Docker &amp; Kubernetes.</li><li>Expert knowledge API gateways, load balancers, and service mesh for seamless</li></ul>
microservices communication. 
<ul><li>Design and lead implementation of serverless solutions (Azure Functions).</li><li>Design and manage data models, entities, and relationships within Dynamics 365.</li><li>Expert knowledge of Power BI dashboards and reports for data visualization.</li><li>Implement data migration strategies using tools like Data Export Service, SSIS, and Azure</li></ul>
Data Factory. 
<ul><li>Optimize database performance and ensure data integrity within Dataverse (CDS).</li><li>Integrate Dynamics 365 with Azure services, SharePoint, Teams, Outlook, and third-party</li></ul>
applications</div>
<div>
Design and leads Azure OpenAI-based solutions, including GPT models, embeddings, and 
AI-powered applications. 
<ul><li>Build and fine-tune custom AI models using Azure OpenAI APIs for text generation,</li></ul>
summarization, and NLP tasks. 
<ul><li>Develop AI-driven chatbots, virtual assistants, and document intelligence solutions using</li></ul>
Azure AI services. 
<ul><li>Customize and extend Microsoft Copilot for enterprise applications (e.g., Microsoft 365,</li></ul>
Power Platform, Dynamics 365). 
<ul><li>Develop and deploy Copilot Studio applications to automate workflows and enhance user</li></ul>
experience. 
<ul><li>Integrate Copilot AI features into Microsoft Teams, SharePoint, and Outlook to improve</li></ul>
collaboration and efficiency. 
<ul><li>Optimize AI workloads on Azure Machine Learning (Azure ML) and Azure Cognitive</li></ul>
Services. 
<ul><li>Ensure secure and scalable AI deployments using Azure Functions, Azure Kubernetes</li></ul>
Service (AKS), and Azure DevOps. 
<ul><li>Work with Azure OpenAI embeddings for enterprise knowledge search and document</li></ul>
automation. 
<ul><li>Implement best practices for AI governance, responsible AI, and ethical AI usage.</li><li>Ensure data privacy, compliance (GDPR, HIPAA, etc.), and security in AI-driven</li></ul>
applications. 
<ul><li>Monitor and maintain AI solutions, ensuring performance, accuracy, and reliability.</li><li>Utilize Azure Logic Apps, API Management, and Service Bus for seamless integrations.</li><li>Work with DevOps and CI/CD pipelines for deploying updates and managing environments.</li><li>Ensure system scalability, high availability, and compliance with security policies.</li><li>Troubleshoot and resolve technical issues, system bugs, and performance bottlenecks.</li><li>Conduct training sessions and user adoption programs for end-users.</li><li>Develop technical documentation, user guides, and training materials.</li><li>Provide ongoing support and post-implementation maintenance</li></ul></div>
<div>
Technical Skills: 
<ul><li>9+ years of hands-on experience with Microsoft Dynamics 365 Business and custom Applications</li><li>Strong expertise in Power Platform (Power BI, Power Apps, Power Automate, Dataverse/CDS).</li><li>Proficiency in C#, .NET, JavaScript, HTML, and TypeScript for D365 customizations.</li><li>Experience with SQL Server, SSRS, and FetchXML for reporting.</li></ul></div>
<div>
Knowledge of REST APIs, OAuth, OData, and Azure Integration Services (Logic Apps, API 
Management). 
<ul><li>Experience with ERP &amp; CRM workflows, security roles, and business process automation.</li><li>Understanding of Azure DevOps, CI/CD, and ALM for managing D365 solutions.</li><li>Strong knowledge of business processes in Finance, Supply Chain, Sales, and Customer Service.</li><li>Experience in gathering business requirements and translating them into technical solutions.</li><li>Ability to work closely with stakeholders and provide functional consulting.</li><li>Strong problem-solving, analytical thinking, and troubleshooting skills.</li><li>Excellent communication skills to engage with technical and non-technical stakeholders</li></ul></div> 

<div>
Project Management Skills: 
<ul><li>Experience in IT project management, including scope definition, budgeting, and risk</li></ul>
management. 
<ul><li>Ability to coordinate with cross-functional teams and ensure successful project delivery.</li><li>Proficiency in project management tools (Manage Engine Service Desk Plus, Microsoft</li></ul>
Project, Trello). 
<ul><li>Strong understanding of stakeholder engagement, requirement gathering, and change</li></ul>
management.</div> 

<div>
Education &amp; Experience 
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Systems, Business</li></ul>
Technology, or a related field. 
<ul><li>14+ years of experience in business applications management, IT consulting, or enterprise</li></ul>
software solutions. 
<ul><li>5+ years of experience in project management (IT/software-related projects).</li><li>Experience working in enterprise IT environments supporting large-scale business</li></ul>
applications. 
<ul><li>Resource will be reporting to QT PM and will be responsible to execute any tasks given by</li></ul>
QT PM.</div> 

<div>
Preferred Certifications (Not Mandatory) 
<ul><li>Certification on AI technology</li><li>Certification on BI technology</li><li>Microsoft Business application solution architect</li><li>Azure Solution Architect.</li><li>Project Management Professional (PMP)</li></ul></div> 


*** Please ensure you have uploaded all relevant supporting documents, including your educational certificates and any additional documents such as training or professional certifications. Failure to upload these documents may result in disqualification of your application. ***</div>

Business Application Expert Cross Platform

EWBS EXCELLENCE BUSINESS SERVICES

Position: Business Setup ExpertExperience: Minimum 1 to 2 years of experience in Freezone and Mainland business consulting(Candidates with relevant experience in Business Setup will be considered)We are seeking a dynamic, results-driven Business Setup Expert with at least 3 to 4 years of experience in Mainland and Freezone business consulting. As a Business setup expert, you will be responsible for building client relationships and promoting our comprehensive range of consulting services in the Freezone and Mainland sectors to clients.(B2B and B2C)ResponsibilitiesIdentify and pursue new business opportunities in the Free zone sectors, targeting companies seeking expert consulting services.Develop and maintain a robust sales pipeline, proactively nurturing leads and converting them into clients.Build and maintain strong relationships with clients, understanding their specific needs, and delivering tailored solutions.Provide consultative advice to clients, address their business challenges, and present our consulting services as valuable solutions.Act as a trusted advisor, continuously engaging with clients, understanding their evolving requirements, and providing ongoing support.Develop and implement effective sales strategies, considering market trends, competitor analysis, and client feedback.Meet and exceed assigned sales targets, consistently striving for business growth and revenue generation.Track and report on sales activities, pipeline status, and performance metrics.Requirements:Candidate presence in UAE is mandatoryMinimum 1 to 2 years of experience in Free zone and Mainland business consulting, with a proven track record of successful sales achievements.Strong Freezone and Mainland sectors knowledge, including company formation, licensing, business setup procedures, and regulations.Excellent communication and negotiation skills, with the ability to effectively present and articulate the value of consulting services to clients.Demonstrated ability to build and maintain long-term client relationships, driving customer satisfaction and repeat business.Self-motivated, results-oriented, and capable of working independently while being a team player.Job Type: Full-timePay: Up to AED10,000.00 per month

BUSINESS SETUP EXPERTS

EWBS Group of companies

Position: Business Setup ExpertExperience: Minimum 1 to 2 years of experience in Freezone and Mainland business consulting(Candidates with relevant experience in Business Setup will be considered)We are seeking a dynamic, results-driven Business Setup Expert with at least 1 to 2 years of experience in Freezone business consulting. As a Business setup expert, you will be responsible for building client relationships and promoting our comprehensive range of consulting services in the Freezone and Mainland sectors to clients.Salary Range: As Per Market StandardsResponsibilitiesIdentify and pursue new business opportunities in the Freezone sectors, targeting companies seeking expert consulting services.Develop and maintain a robust sales pipeline, proactively nurturing leads and converting them into clients.Build and maintain strong relationships with clients, understanding their specific needs, and delivering tailored solutions.Provide consultative advice to clients, address their business challenges, and present our consulting services as valuable solutions.Act as a trusted advisor, continuously engaging with clients, understanding their evolving requirements, and providing ongoing support.Develop and implement effective sales strategies, considering market trends, competitor analysis, and client feedback.Meet and exceed assigned sales targets, consistently striving for business growth and revenue generation.Track and report on sales activities, pipeline status, and performance metrics.Requirements:Candidate presence in UAE is mandatoryMinimum 1 to 2 years of experience in Freezone and Mainland business consulting, with a proven track record of successful sales achievements.Strong Freezone and Mainland sectors knowledge, including company formation, licensing, business setup procedures, and regulations.Excellent communication and negotiation skills, with the ability to effectively present and articulate the value of consulting services to clients.Demonstrated ability to build and maintain long-term client relationships, driving customer satisfaction and repeat business.Self-motivated, results-oriented, and capable of working independently while being a team player.Bachelor's degree in Business, Marketing, or a related field is preferred.Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per month

JASARA PMC

JASARA PMC is seeking a dynamic Policy and Processes Expert Manager to join our team and lead the development and enhancement of organizational policies and processes. In this critical role, you will be responsible for ensuring that all policies align with the strategic objectives of the organization and promote operational efficiency while adhering to regulatory and best practice standards.
 The ideal candidate will possess comprehensive knowledge of governance frameworks, process optimization, and compliance management. You will work closely with various departments to analyze current policies, identify areas for improvement, and implement best practices that drive effective decision-making and operational excellence.
 
Requirements: 
<ul>
<li>Bachelor’s degree in Business Administration, Management, or a related field; a master's degree is preferred.</li>
<li>A minimum of 10 years of experience in policy development, process management, or compliance roles, preferably in the construction or project management sector.</li>
<li>Strong understanding of governance principles and regulatory frameworks.</li>
<li>Proven experience in developing and implementing organizational policies and procedures.</li>
<li>Excellent analytical skills with the ability to assess complex situations and recommend innovative solutions.</li>
<li>Exceptional verbal and written communication skills, with the ability to engage various stakeholders effectively.</li>
<li>Strong leadership and project management skills, capable of guiding teams and managing multiple initiatives.</li>
<li>Experience with process improvement methodologies (e.g., Lean, Six Sigma) is an advantage.</li>
<li>Fluency in English is required; Arabic language proficiency is a plus.</li>
</ul>

Policy and Processes Expert Manager

Confidential Government

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a highly skilled and experienced
 
 Corporate Performance Expert
 
 to drive strategic initiatives, optimize business performance, and ensure alignment with organizational goals. The ideal candidate will analyze key performance indicators (KPIs), develop actionable strategies, and implement performance management frameworks to enhance operational efficiency and drive sustainable growth.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Performance Analysis:
 
 </li>
 <li>
 Monitor, analyze, and interpret key performance metrics to identify areas for improvement.
 </li>
 <li>
 Develop and maintain KPIs, dashboards, and reporting tools to track progress.
 </li>
 <li>
 Conduct root-cause analysis of performance gaps and recommend corrective actions.
 </li>
 <li>
 
 Strategy Development:
 
 </li>
 <li>
 Collaborate with leadership to align performance goals with business objectives.
 </li>
 <li>
 Design and implement performance management systems and frameworks.
 </li>
 <li>
 Develop and deliver training programs to enhance team performance and accountability.
 </li>
 <li>
 
 Process Optimization:
 
 </li>
 <li>
 Identify inefficiencies in workflows and propose streamlined solutions.
 </li>
 <li>
 Implement data-driven initiatives to improve productivity and reduce costs.
 </li>
 <li>
 Monitor and evaluate the effectiveness of implemented strategies.
 </li>
 <li>
 
 Stakeholder Engagement:
 
 </li>
 <li>
 Work closely with cross-functional teams to ensure alignment with performance goals.
 </li>
 <li>
 Communicate performance insights and recommendations to senior management.
 </li>
 <li>
 Build and maintain relationships with key stakeholders to drive collaboration.
 </li>
 <li>
 
 Continuous Improvement:
 
 </li>
 <li>
 Stay updated on industry trends and best practices in performance management.
 </li>
 <li>
 Continuously refine performance metrics and methodologies to maximize impact.
 </li>
 <li>
 Ensure compliance with organizational policies and regulatory requirements.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, or a related field.
 </li>
 <li>
 Advanced degree (MBA, MSc) preferred.
 </li>
 <li>
 
 Experience:
 
 </li>
 <li>
 8+ years of experience in performance management, business analysis, or a related field.
 </li>
 <li>
 Proven track record of improving organizational performance through data-driven strategies.
 </li>
 <li>
 Experience with performance management tools (e.g., KPI dashboards, OKR frameworks).
 </li>
 <li>
 
 Skills:
 
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Proficiency in Microsoft Office Suite, Excel, and data visualization tools.
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Certification in performance management (e.g., PMI, CPM).
 </li>
 </ul>
 
 
</div>

Corporate Performance Expert

Marquardt Group

<div>
 
 WE ARE MARQUARDT
 
 
 
 Our name stands for the interface of tomorrow. With the latest mechatronics and sensor technology, our around 11,000 employees at 22 locations are revolutionizing the human-technology interface every day. Our systems offer unparalleled user experiences and enable our customers to maintain a competitive edge in the rapidly evolving markets of new mobility, smart home, and other exciting industries.
 
 
 To enrich our Operations department of the Marquardt Group located in , Tunis-El Fejja we are looking for you as
 
 
 
 Expert Process Technology
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Technical diploma/degree in mechanical, industrial, or manufacturing engineering.
 </li>
 <li>
 Strong knowledge of assembly techniques, automation, and tooling.
 </li>
 <li>
 Experience in lean manufacturing, process optimization, and quality standards.
 </li>
 <li>
 Hands-on troubleshooting and problem-solving skills.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and optimize assembly processes (manual &amp; automated).
 </li>
 <li>
 Define and monitor work instructions, tools, and equipment.
 </li>
 <li>
 Troubleshoot assembly defects and process issues.
 </li>
 <li>
 Support new product launches and line setup.
 </li>
 <li>
 Train operators and ensure quality &amp; safety standards are met.
 </li>
 <li>
 Drive continuous improvement in efficiency and cost reduction.
 
 
 </li>
 </ul>
 
 Contact Person
 
 
 
 HRB-Tunisia +216 31 333 250
 
 
 Recruiting-TN@marquardt.com
 
 
 =""&gt;Marquardt Automotive Tunisie S.A.R.L.
 
 
 <ul>
 <li>
 Lot no. 23, 24
 </li>
 <li>
 , Tunis
 </li>
 </ul>
</div>

Expert Process Technology

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