business process manager

Pasha Group

<div><p><b>Business Process Manager &ndash; Drive Operational Excellence Through Process Design and Innovation</b></p><div></div><div>
Are you a solution-oriented leader who thrives on transforming complexity into clarity? Join <b>The Pasha Group</b>, a leading force in global logistics, as our next <b>Business Process Manager</b>. In this high-impact role, you'll lead the charge in optimizing business systems, streamlining operations, and implementing smart, scalable solutions that shape the future of how we work.</div><div>
</div><div>
At Pasha, we believe continuous improvement isn&rsquo;t a department, it&rsquo;s a mindset. You'll work across functions and business lines to reimagine, redesign, and elevate our processes, enabling agility, alignment, and long-term success.</div><div><b>
</b></div><div><b>
Lead, Redesign &amp; Improve the Way We Work</b><br>
<i>You&rsquo;ll own the process from vision to execution, guiding teams and stakeholders toward meaningful change.</i></div><ul><li><b>
Analyze &amp; Design Solutions</b>: Translate business goals into functional, outcome-focused process improvements.</li><li><b>
Drive Process Transformation</b>: Facilitate solution planning, perform gap analyses, and develop sustainable business practices.</li><li><b>
Manage Projects End-to-End</b>: Oversee project execution, risks, timelines, and stakeholder engagement from start to finish.</li><li><b>
Build System Alignment</b>: Integrate tools and platforms to eliminate inefficiencies and improve transparency.</li><li><b>
Train &amp; Guide Teams</b>: Develop tools, training, and documentation that ensure successful adoption and lasting results.</li><li><b>
Monitor &amp; Report Impact</b>: Track KPIs, report outcomes, and continuously improve process effectiveness across functions.</li></ul><div><b>
Collaborate Across the Enterprise</b><br>
<i>Your expertise will bring structure and cohesion across departments, empowering smarter decision-making and operational harmony.</i></div><ul><li><b>
Facilitate Stakeholder Engagement</b>: Align cross-functional teams and foster open communication.</li><li><b>
Lead Change Initiatives</b>: Champion adoption of new processes using practical management principles.</li><li><b>
Leverage Business Intelligence</b>: Use data and system insights to influence process optimization and performance metrics.</li><li><b>
Manage Relationships</b>: Build trust with internal and external partners to support execution and continuous improvement.</li></ul><div><b>
What You Bring</b><br>
<i>You offer a unique mix of business process expertise, industry experience, and analytical thinking to drive sustainable improvements.</i></div><ul><li>
Bachelor's degree in Business, MIS, or related field&mdash;or equivalent combination of education and experience</li><li>
5+ years in business process design or management, including experience leading system adoption</li><li>
4+ years in the maritime and/or logistics industry</li><li>
Familiarity with platforms such as Vilden, Inform, TMW TruckMate, Trinium, or Terminal Operating Systems (N4, Tideworks) preferred</li><li>
Deep understanding of process methodologies, change management, and system functionality</li><li>
Strong command of Microsoft Office (Advanced Excel &amp; PowerPoint; Intermediate Word, Outlook, Access, SharePoint)</li><li>
Experience conducting market analysis, business case development, and feasibility studies</li></ul><div><b>
Your Strengths</b><br>
<i>You&rsquo;re a collaborative leader, critical thinker, and change advocate with a passion for operational excellence.</i></div><ul><li>
Strategic mindset with the ability to identify gaps and deliver structured solutions</li><li>
Organized and proactive project leader, skilled at balancing multiple priorities and timelines</li><li>
Clear communicator who can bridge technical and non-technical teams</li><li>
Skilled facilitator with a talent for simplifying the complex and getting buy-in</li><li>
A role model for <b>The Pasha Way</b> &mdash; demonstrating Excellence, Honesty, Integrity, Innovation, and Teamwork</li></ul><div><b>
Why You&rsquo;ll Love Working at The Pasha Group</b><br>
<i>When you join Pasha, you join a team where process improvement is core to how we grow. You&rsquo;ll be empowered to make a real difference by shaping how our business operates. We offer:</i></div><ul><li>
The chance to lead enterprise-wide improvements with visible results</li><li>
A collaborative, values-driven culture that thrives on innovation and respect</li><li>
Access to professional development and growth opportunities</li><li>
Competitive salary, excellent benefits, and the opportunity to travel and work across our U.S. locations&mdash;including Hawaii</li></ul><div><b>
Work Environment &amp; Travel</b><br>
<i>Based in a corporate office with occasional time in production areas; must be able to lift up to 20 lbs. This role requires up to 50% travel, including visits to U.S. locations and Hawaii.</i></div><div><b>
</b></div><div><b>
Ready to Redefine the Future of Operations?</b><br>
<i>Join </i><b><i>The Pasha Group</i></b><i> and lead the transformation of our business processes with purpose, precision, and impact.</i></div><div><b>
</b></div><div><b>
Screening Requirements</b><br>
Background Checks<br>
<br>
<b>Must be fully vaccinated against COVID-19, except as prohibited by law.</b><br>
<i>The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</i><br>
</div><div>
The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories</div></div>

Business Process Manager (Automotive)

Aramark

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div><div><p>
The Operational Excellence (OpX) Business Process Manager, Route Optimization, will lead initiatives to enhance the scalability, performance, and efficiency of our route network. This role is critical to driving growth-oriented operational efficiencies, unlocking revenue for our route teams, and elevating the customer experience through data-driven strategies and technology. This role will collaborate cross-functionally to design, implement, and scale best-in-class routing and fleet practices across our North American operations. This position will report to the Director, Operational Excellence ? Customer Fulfillment and Fleet.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2></div><div><ul><li>
Lead route and fleet optimization initiatives to drive scalable growth, reduce costs, and enhance the customer experience across our route network.</li><li>
Analyze route performance metrics, leverage route planning software for scenario planning, and partner with Operations to drive ground-level change.</li><li>
Collaborate with third-party vendors on route optimization projects, serving as the cross-functional Aramark Project Manager and leading implementation in the field.</li><li>
Develop and ensure full-scale implementation of a vehicle telematics program that leverages existing IoT data and turns it into actionable insights to improve fleet utilization and reduce cost per mile.</li><li>
Support OpX?s partnerships with Operations, Supply Chain, our Fleet Management Company, and Suppliers to create a best-in-class fleet aligned with a proactive vehicle replacement strategy.</li></ul><p>
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Bachelor?s degree in Business, Supply Chain, Engineering, or related field preferred.</li><li>
5+ years of experience in field operations, logistics, transportation, or operational excellence roles.</li><li>
Experience with route optimization tools (i.e, Roadnet, Descartes, Samsara) preferred but not required.</li><li>
Position requires 50% - 60% travel to various locations within the company in North America.</li><li>
Ability to deal with ambiguity, work in a dynamic fluid environment and effectively cope with change.</li><li>
Exhibit an aptitude and track record of being able to influence others without formal authority.</li><li>
Qualitative and quantitative analytical skills needed to build and implement insight-based programs.</li><li>
Lean Six Sigma certification or similar process improvement credentials preferred but not required.</li><li>
Self-starter, confident in his/her abilities, self-motivated and able to work autonomously.</li><li>
Ability to work within a matrix organization including field operations, regional staff, LOB support functions, and OpX.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Education</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
About Aramark</b></h2></div><div><p><b>
Our Mission</b></p><p>
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.</p><p>
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
</p><p><b>About Aramark</b></p><p>
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.</p></div></div></div>

Operational Excellence (OpX) Business Process Manager - Route Optimization

Tata Consultancy Services (TCS)

<div></div><div><div><div><p>Responsible for driving Celonis led implementation projects independently to ensure timebound delivery as per project Schedule and with high quality &bull; Responsible for deploying the Internal Control Framework for various functions &bull; Contribute to RFP/ RFQ&rsquo;s Work closely with stakeholders to identify scope and create detailed plans for end-to-end implementation &bull; Manage resource plans across projects and optimize allocations to meet the demands &bull; Proactively clear impediments, identify risks, issues, dependencies and work with relevant teams to address them &bull; Provide visibility to management around the status of deliverables, highlighting risks and needs for intervention
</p></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>BUSINESS PROCESS SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Manager</div>
</div><div><div><b>Job Id</b></div>
<div>373791</div>
</div><div><div><b>Desired Skills</b></div>
<div>Supply Chain</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : MASTER OF BUSINESS ADMINISTRATION</div></div></div><div></div>

Process Mining

greytHR

<div>
 <p>
  Sr. Manager-HR - Business Process
 </p>
 <p>
  <br/>
 </p>
 <p>
  Do you?
 </p>
 <p>
  &bull; Aspire to become a part of Indias No.1 HR SaaS company?
 </p>
 <p>
  &bull; Get excited when your work touches millions of lives every day?
 </p>
 <p>
  &bull; Want to join hands to build the next Indian Unicorn?
 </p>
 <p>
  <br/>
 </p>
 <p>
  If the answer is YES then
 </p>
 <p>
  We are looking for a Manager-Human Resource with 7-10 years of experience who has:
 </p>
 <p>
  &bull; Deep understanding of aligning HR practices with business objectives to drive performance and growth.
 </p>
 <p>
  &bull; Proficiency in leveraging HR data for decision-making and tracking key performance metrics.
 </p>
 <p>
  &bull; Managing employee concerns effectively while ensuring adherence to labor laws and internal policies.
 </p>
 <p>
  &bull; Driving HR initiatives through effective leadership and teamwork.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibility (Day to Day Activities):
 </p>
 <p>
  &bull; This will be an Individual Contributor (IC) role requiring exceptional ownership and accountability.
 </p>
 <p>
  &bull; The candidate should possess smart problem-solving abilities and demonstrate excellent communication skills.
 </p>
 <p>
  &bull; Performance Management: Experience in driving and managing performance cycles effectively.
 </p>
 <p>
  &bull; HR Analytic and Reporting: Proficiency in reporting and Dashboard using Excel.
 </p>
 <p>
  &bull; Employee Engagement: Strong track record of designing and implementing engagement strategies.
 </p>
 <p>
  &bull; Reward and Recognition: Experience in planning and executing employee reward programs
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualification and Experience:
 </p>
 <p>
  &bull; MBA/PGDM specializing in Human Resources, Business Administration, or related field.
 </p>
 <p>
  &bull; High proficiency level in Google Sheets, Google Docs, Google Slides and alike
 </p>
</div>


Sr. Manager-HR - Business Process

Oxiliry

<div>
 As the Manager &ndash; Organizational Effectiveness &amp; Process Excellence will lead initiatives to
 <br/>
 enhance organizational performance through systematic job analysis, business process
 <br/>
 mapping, and operational efficiency improvements. This role will bridge people, process, and
 <br/>
 performance, ensuring alignment between organizational design, workforce capabilities, and
 <br/>
 operational workflows to drive excellence and sustainability.
 <br/>
 <br/>
 <br/>
 Requirements
 <br/>
 <br/>
 <br/>
 <strong>
  1. Process Mapping &amp; Standardization:
 </strong>
 <br/>
 Lead end-to-end process mapping across service delivery (business units) and support functions.
 <br/>
 Identify inefficiencies, redundancies, and non-value-added activities to drive Lean transformation.
 <br/>
 Develop and institutionalize Standard Operating Procedures (SOPs), RACI matrices, TQM, and process
 <br/>
 documentation repositories.
 <br/>
 Champion process governance frameworks, ensuring standardization and continuous improvement
 <br/>
 across business units.
 <br/>
 <strong>
  2. Job Analysis &amp; Organizational Design:
  <br/>
 </strong>
 Conduct comprehensive job analysis and develop detailed JDs, job families, and competency
 <br/>
 frameworks.
 <br/>
 Review and align organizational structures to support business strategy and operational efficiency.
 <br/>
 Lead role evaluation exercises using appropriate methodologies (e.g., Hay, Mercer, or point-factor
 <br/>
 systems).
 <br/>
 Collaborate with HR and leadership to ensure clear role accountability and workforce optimization.
 <br/>
 <strong>
  3. Operational Excellence &amp; Efficiency:
  <br/>
 </strong>
 Identify and implement operational improvement initiatives using advanced methodologies (e.g., Lean,
 <br/>
 Six Sigma, and Kaizen).
 <br/>
 Establish metrics and KPIs for productivity, utilization, turnaround time, and quality improvement.
 <br/>
 Conduct efficiency diagnostics, benchmarking, and root cause analyses to drive sustainable
 <br/>
 performance improvements.
 <br/>
 Partner with technology and analytics teams to leverage automation (RPA, workflow tools, dashboards)
 <br/>
 for efficiency gains.
 <br/>
 <strong>
  4. Change Management &amp; Stakeholder Engagement:
  <br/>
 </strong>
 Collaborate with leadership teams to ensure process and structural changes are integrated and
 <br/>
 adopted effectively.
 <br/>
 Facilitate workshops, training, and communication to foster a culture of continuous improvement.
 <br/>
 Act as a trusted advisor to senior management on organizational efficiency, design, and workforce
 <br/>
 optimization.
 <br/>
 Present improvement recommendations and results to executive stakeholders with data-driven
 <br/>
 insights (dashboards, etc.).
 <br/>
 <br/>
 <strong>
  Qualifications &amp; Experience:
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, Operations Management, or related
 <br/>
 field. MBA / Master&rsquo;s degree preferred.
 <br/>
 8&ndash;12 years of experience in operations excellence, organizational development, or business process
 <br/>
 management within IT, BPO, or professional services industries.
 <br/>
 Proven experience leading process mapping and reengineering initiatives in large-scale operations.
 <br/>
 Strong understanding of service delivery frameworks, SLAs, and client-driven operations.
 <br/>
 Certification in Lean Six Sigma (Green Belt or Black Belt) required.
 <br/>
 Proficiency in process visualization tools (e.g., Visio, Lucidchart, Miro) and data analytics (Excel, Power BI,
 <br/>
 Tableau).
 <br/>
 <br/>
 <br/>
 Benefits
 <br/>
 <br/>
 <ul>
  <li>
   OPD
   <br/>
  </li>
  <li>
   IPD for dependents and Parents
   <br/>
  </li>
  <li>
   Quarterly Performance Bonus
   <br/>
  </li>
  <li>
   Leaves
   <br/>
  </li>
  <li>
   Fuel Card
   <br/>
  </li>
 </ul>
</div>


Manager Organizational Effectiveness & Process Excellence

AXA XL

<div>
 The candidate will be part of a centralized function supporting all Business Units that write Insurance Multinational Solutions. The function in India is an extension of Multinational Solution Services (MSS) function located in New York, London, Hong Kong, Mexico &amp; Austria. The MSS India team, among other responsibilities, is responsible for generating and reporting key metrics around the Multinational Solution business and help support the management by providing analytical insights on a variety of data. In this role, you'll transform the gathered insights into action, driving process excellence and continuous improvement to fulfill our ambition of delivering exceptional service to our customers.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be DOING
  <br/>
  <br/>
 </strong>
 What will your essential responsibilities include?
 <br/>
 <br/>
 <ul>
  <li>
   Champion improvement initiatives to elevate KPIs and resolve operational challenges.
  </li>
  <li>
   Collaborate with the Process Excellence Manager on global projects, including deploying process mining tools and developing comprehensive reports and data initiatives.
  </li>
  <li>
   Craft compelling business cases, perform insightful data analyses, and contribute to process discovery and enhancement.
  </li>
  <li>
   Conduct thorough analyses to aid the Process Excellence Manager and formulate innovative solution proposals.
  </li>
  <li>
   Assist in defining and developing new KPIs and data insights to drive informed decision-making.
  </li>
  <li>
   Identify and capitalize on opportunities for enhancement within the value stream.
  </li>
  <li>
   Engage in team calls across European and US time zones.
  </li>
  <li>
   Overtime, cultivate deep expertise in Multinational Solutions and Process Excellence.
  </li>
  <li>
   Gain a thorough understanding of the business processes, systems and terminology integral to Multinational Solutions.
  </li>
  <li>
   Experiment with data to grasp vital statistics concerning owned and partner offices, from both the producing and incoming perspectives.
  </li>
  <li>
   Uncover country and product-specific nuances as you spearhead and contribute to improvement initiatives, driving the organization towards an improved future state.
  </li>
  <li>
   Expand your knowledge of processes to evolve into a Process and Operational Excellence Expert, making a significant impact on the organization's journey towards continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 You will report to Senior Delivery Lead.
 <br/>
 <br/>
 <strong>
  What You Will BRING
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for someone who has these abilities and skills:
 <br/>
 <br/>
 <strong>
  Required Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduate/post-graduate from a reputed Indian University.
  </li>
  <li>
   Relevant years of experience in continuous improvement (CI), business process management (BPM), or operational excellence, preferably within the insurance industry.
  </li>
  <li>
   Demonstrates ownership, initiative, and a curious mindset for discovering improvement opportunities and innovative solutions.
  </li>
  <li>
   Excellent logical and critical thinking skills, with the ability to think in process terms and challenge existing ways of working.
  </li>
  <li>
   Exceptional attention to detail and a commitment to meeting delivery timelines.
  </li>
  <li>
   An effective communicator with excellent interpersonal skills, capable of engaging with team members and stakeholders.
  </li>
  <li>
   A collaborative team player with a drive for excellence and the self-motivation to work self-directedly in a fast-paced environment.
  </li>
  <li>
   Experience in roles involving regular calls and meetings.
  </li>
  <li>
   Skilled in presenting solutions/proposing ideas.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent analytical skills with expertise in CI, statistics, facilitating root cause analysis and solution brainstorming, visual management, and value stream/process mapping.
  </li>
  <li>
   Familiarity with PDCA, DMAIC, Lean tools, business process management methodologies and change management.
  </li>
  <li>
   LSS certification preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who WE are
  <br/>
  <br/>
 </strong>
 AXA XL, the P&amp;C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don&rsquo;t just provide re/insurance, we reinvent it.
 <br/>
 <br/>
 How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business &minus; property, casualty, professional, financial lines and specialty.
 <br/>
 <br/>
 With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
 <br/>
 <br/>
 Learn more at axaxl.com
 <br/>
 <br/>
 <strong>
  What we OFFER
  <br/>
  <br/>
 </strong>
 <strong>
  Inclusion
  <br/>
  <br/>
 </strong>
 AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That&rsquo;s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
 <em>
  It&rsquo;s about helping one another &mdash; and our business &mdash; to move forward and succeed.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
  </li>
  <li>
   Robust support for Flexible Working Arrangements
  </li>
  <li>
   Enhanced family-friendly leave benefits
  </li>
  <li>
   Named to the Diversity Best Practices Index
  </li>
  <li>
   Signatory to the UK Women in Finance Charter
   <br/>
   <br/>
  </li>
 </ul>
 Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
 <br/>
 <br/>
 <strong>
  Total Rewards
  <br/>
  <br/>
 </strong>
 AXA XL&rsquo;s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
 <br/>
 <br/>
 We&rsquo;re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
 <br/>
 <br/>
 <strong>
  Sustainability
  <br/>
  <br/>
 </strong>
 At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called &ldquo;Roots of resilience&rdquo;, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
 <br/>
 <br/>
 <strong>
  Our Pillars
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We&rsquo;re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
  </li>
  <li>
   Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
  </li>
  <li>
   Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We&rsquo;re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
  </li>
  <li>
   AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL&rsquo;s &ldquo;Hearts in Action&rdquo; programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
   <br/>
   <br/>
  </li>
 </ul>
 For more information, please see axaxl.com/sustainability.
</div>


Associate Consultant, Process Excellence

Confidential

<div>
 <p>
  We are seeking a dynamic
  <strong>
   Business Excellence &amp; Governance Lead
  </strong>
  to design, implement, and continuously enhance the group&rsquo;s business governance framework. The role will oversee process optimization, SOP implementation, workflow standardization, and performance governance across all shared services including Finance, HR, Procurement, Marketing, and other key support functions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This individual will play a pivotal role in ensuring consistency, accountability, and operational discipline across the organization while supporting digital transformation and system alignment (Oracle NetSuite, Notion, BPM tools).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Governance Framework Development:
   </strong>
   Design, document, and maintain comprehensive group-level Standard Operating Procedures (SOPs) and workflows to ensure structured and compliant operations.
  </li>
  <li>
   <strong>
    Process Reengineering:
   </strong>
   Lead process improvement initiatives and internal audits to streamline operations, eliminate inefficiencies, and ensure adherence to governance standards.
  </li>
  <li>
   <strong>
    Performance Governance:
   </strong>
   Establish KPI frameworks, performance tracking mechanisms, and dashboards that translate governance objectives into measurable outcomes.
  </li>
  <li>
   <strong>
    Compliance &amp; Policy Management:
   </strong>
   Coordinate with Legal to align business operations with compliance, risk management, and governance policies.
  </li>
  <li>
   <strong>
    System &amp; Process Integration:
   </strong>
   Work closely with Finance and IT teams to align systems such as Oracle NetSuite, Notion, and BPM tools with governance frameworks and operational needs.
  </li>
  <li>
   <strong>
    Project Governance:
   </strong>
   Oversee and manage group-wide projects to ensure timely execution, budget adherence, and delivery excellence.
  </li>
  <li>
   <strong>
    Continuous Improvement:
   </strong>
   Foster a culture of continuous improvement, ensuring operational excellence and business efficiency across functions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Finance, or a related field; Master&rsquo;s degree preferred.
  </li>
  <li>
   Minimum 7&ndash;10 years of experience in business excellence, process governance, or transformation roles, ideally within a diversified group or shared services environment.
  </li>
  <li>
   Strong understanding of business process management (BPM), SOP frameworks, and internal control systems.
  </li>
  <li>
   Hands-on experience with governance tools and ERP systems (e.g., Oracle NetSuite, Notion, or similar).
  </li>
  <li>
   Proven ability to manage cross-functional projects and drive alignment across departments.
  </li>
  <li>
   Exceptional analytical, documentation, and reporting skills.
  </li>
  <li>
   Strong communication and stakeholder management abilities, with a structured and execution-focused mindset.
  </li>
 </ul>
</div>


Business Excellence & Governance Lead

Search 10000+ Business process manager jobs near you this November. New roles added regularly across leading industries. Apply today.