business process owner

Stryker

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits.<div>
Join a team that&rsquo;s transforming how Stryker plans and delivers across the globe. As the Business Process Owner, Field and Inventory Management, you&rsquo;ll lead the design and implementation of a harmonized, industry-best practice process that drives efficiency, data integrity, and alignment across divisions, functions, and geographies. This is a high-impact role at the heart of our global transformation.
What You Will Do<ul><li>
Lead the strategy and design of a global end-to-end Planning process within the Field and Inventory Management domain</li><li>
Drive adoption of standardized processes aligned with ERP capabilities across all divisions and regions</li><li>
Facilitate global workshops and steering committees to align stakeholders and accelerate decision-making</li><li>
Oversee testing activities including Integration Testing and User Acceptance Testing, ensuring coverage of key business use cases</li><li>
Direct data quality and conversion efforts, including mapping, validation, and master data accuracy</li><li>
Collaborate with training developers to ensure effective content creation and delivery</li><li>
Approve process changes and system configurations in partnership with IS and systems integrators</li><li>
Identify global change impacts and support local change management initiatives to ensure successful adoption</li></ul>
What You Will Need
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Business Administration, Logistics, Finance, or related field</li><li>
Minimum 8 years of industry experience across multiple process areas</li><li>
Minimum 6 years of experience in Event and Inventory Management sub-processes</li><li>
Prior experience leading ERP or large-scale transformational programs</li></ul>
Preferred Qualifications<ul><li>
Experience managing global cross-functional teams</li><li>
Familiarity with enterprise master data management</li><li>
Certification in project management or supply chain (e.g., PMP, APICS)</li></ul>
$115,600 - $215,300 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Posted: November 10, 2025 
This role will be posted for a minimum of 3 days.</div>
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&amp;D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.</div>

Manager, Business Process Owner, Field and Inventory Management(Remote)

USAA

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do:<ul><li>Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas.</li><li>Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals.</li><li>Conducts data analysis to influence strategy to achieve business outcomes. </li><li>Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income.</li><li>Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.</li><li>Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members.</li><li>Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. </li><li>Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. </li><li>Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. </li><li>Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees.</li><li>Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul> What you have: <ul><li> Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) </li><li> May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. </li><li> RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. </li><li> 8 or more years of related experience in financial services operations to include process improvement and business analysis. </li><li> 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. </li><li> Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income </li></ul>What sets you apart: <ul><li> US military experience through military service or a military spouse/domestic partner </li><li> Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) </li><li> Current Life and Health (Group 1) license </li><li> MBA or master's degree in a financial or business-related field </li><li> CERTIFIED FINANCIAL PLANNER (CFP ) designation </li><li> 10 or more years of Retirement Planning and/or Annuity experience. </li><li> 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. </li><li> 3 or more years of direct leadership experience over other managers (leader of leaders) </li><li> RICP (Retirement Income Certified Professional) Designation </li><li> Experience managing a team of investment advisors in a call center environment. </li></ul>Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Director, Retirement Income - Life Company

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do:<ul><li>Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas.</li><li>Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals.</li><li>Conducts data analysis to influence strategy to achieve business outcomes. </li><li>Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income.</li><li>Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.</li><li>Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members.</li><li>Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. </li><li>Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. </li><li>Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. </li><li>Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees.</li><li>Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul> What you have: <ul><li> Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) </li><li> May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. </li><li> RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. </li><li> 8 or more years of related experience in financial services operations to include process improvement and business analysis. </li><li> 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. </li><li> Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income </li></ul>What sets you apart: <ul><li> US military experience through military service or a military spouse/domestic partner </li><li> Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) </li><li> Current Life and Health (Group 1) license </li><li> MBA or master's degree in a financial or business-related field </li><li> CERTIFIED FINANCIAL PLANNER (CFP ) designation </li><li> 10 or more years of Retirement Planning and/or Annuity experience. </li><li> 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. </li><li> 3 or more years of direct leadership experience over other managers (leader of leaders) </li><li> RICP (Retirement Income Certified Professional) Designation </li><li> Experience managing a team of investment advisors in a call center environment. </li></ul>Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

<div>
 
 
 Purpose-
 
 
 <ul>
 <li>
 Serve as the primary liaison between the Domain, Technology and Business Product Owner
 </li>
 <li>
 Work with the business to analyse as-is business processes, elicit business requirements and produce documented and approved specifications for any new or change to technology applications and/or business processes
 </li>
 <li>
 Maximise the value being delivered by ensuring all features and stories are aligned to business value
 </li>
 <li>
 Works with the Product Owner to refine the backlog of the team through prioritisation, estimation and decision making.
 </li>
 <li>
 Work in close collaboration with the Product Owner, your peers in the BA team, Solution Architects, Solution Designers and the Scrum Team/s to refine and socialise detailed requirements through progressive elaboration sessions
 </li>
 <li>
 Supports Developers, Engineers and UX designers in understanding the requirements so they can deliver on their commitments.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 10 years&rsquo; experience as a Senior Digital Business Analyst
 </li>
 <li>
 In-depth understanding of Financial Products, processes and systems
 </li>
 <li>
 Extensive knowledge and experience in Customer Onboarding, AML and Fincrime.
 </li>
 <li>
 Creativity and simplifying complex processes and issues, problem solving and analysis
 </li>
 <li>
 Extensive experience working in an agile environment and familiarity with HCD techniques
 </li>
 <li>
 Ability to communicate a product vision to key stakeholders and teams, and working with product owner to develop it into a shaped backlog of key features, epics stories and goals for individual sprints.
 </li>
 <li>
 Master at leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.
 </li>
 <li>
 Ability to quickly understand the technical stack and grasp basic know-how of the systems that deliver your requirements.
 </li>
 <li>
 Ability to work closely with key stakeholders and build collaborative partnerships
 </li>
 <li>
 Proven analytical skills and evidence-based decision making
 </li>
 <li>
 Comfortable with ambiguity
 </li>
 </ul>
 
 
 
 
 
 
 Essential Capabilities
 
 
 
 <ul>
 <li>
 Analysis and delivery experience within complex environments
 </li>
 <li>
 Develops and maintains a broad perspective; understands and considers issues in the context of overall market, customer, and business strategies
 </li>
 <li>
 Workshop and facilitation skills
 </li>
 <li>
 API design knowledge
 </li>
 <li>
 Run story elaborations, sprint planning sessions and other Agile ceremonies.
 </li>
 </ul>
 
 
 
 
 
 Key Accountabilities-
 
 
 
 
 
 <ul>
 <li>
 Responsible for capturing and grooming requirements into features, epics &amp; tasks including dependencies in collaboration with the squads that align with business requirements.
 </li>
 <li>
 Perform analysis (scenario, policy, customer, data, gap, change, etc) to articulate business needs and solution requirements.
 </li>
 <li>
 Prepare both high level and detailed business requirements
 </li>
 <li>
 Produce As-Is and To-Be Process Maps
 </li>
 <li>
 Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs
 </li>
 <li>
 Ensure the Delivery and Development teams understand the value of each user story that is being delivered
 </li>
 <li>
 Assists the Product Owner to define the business value and outcomes.
 </li>
 <li>
 Expert in translating end user/customer insights into Features, Epics &amp; Tasks
 </li>
 <li>
 Participates and leads workshops
 </li>
 <li>
 Analyse the impact of proposed solutions holistically to support change with Business Impact Assessments.
 </li>
 <li>
 User Acceptance Testing and Business Verification testing
 </li>
 <li>
 Support implementation of backlog items aligned to domains and achievement of associated business outcomes.
 </li>
 <li>
 Customer and Stakeholder are at the centre of all analysis
 </li>
 <li>
 Proactively manage risk, meeting all policy, control and compliance requirements; adhere to process and procedures pertinent to role; escalate issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
 </li>
 </ul>
 
 
</div>

Business Analyst (Customer Onboarding/AML)

Confidential Company

We’re looking for a dynamic Technical Product Owner (TPO) to drive AI-powered, customer-centric solutions across multiple business domains. You’ll bridge business and technology — shaping digital experiences, streamlining processes, and ensuring seamless integration across systems and channels.What You’ll Do<ul><li>Own and optimize business processes and backlogs for assigned domains.</li><li>Define and prioritize product features that deliver enterprise-wide value.</li><li>Lead Agile ceremonies, track delivery KPIs, and ensure quality outcomes.</li><li>Define AI use cases, customer journeys, and interaction flows.</li><li>Enable AI-driven customer journeys across ConvoZen, Genesys Cloud CX, ERP, and CRM systems.</li><li>Partner with business leaders, IT, and external vendors to ensure alignment and adoption.</li><li>Contribute to GTDP’s best practices, templates, and playbooks.</li></ul>What You’ll Bring<ul><li>6–10 years’ experience as a Product Owner, Functional Consultant, or Business Analyst.</li><li>Strong background in Contact Center, CRM, or AI automation programs.</li><li>Solid understanding of Agile/Scrum, Jira, and Confluence.</li><li>End-to-end business process expertise across 2+ industries (Retail, Automotive, Leasing, etc.).</li><li>Experience with Genesys Cloud CX, AI/ML, or conversational platforms (e.g., ConvoZen) is an added advantage.</li></ul>Nice to Have<ul><li>SAFe PO/PM or Agile BA certification.</li><li>Strong process modeling (BPMN) and integration mapping skills.</li><li>Excellent communicator with a problem-solving mindset.</li></ul>

Technical Product Owner

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Technical Product Owner