business relationship manager

Zong 5G

<div>
 
 Job Purpose:
 
 <ul>
 <li>
 Establish, maintain, and develop the company&rsquo;s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction
 </li>
 </ul>
 
 
 
 
 Job Responsibilities:
 
 
 Sales Management:
 
 <ul>
 <li>
 Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B segments.
 </li>
 <li>
 Work closely with the technical teams to devise technical solutions as per client expectations and requirements.
 </li>
 <li>
 Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
 </li>
 <li>
 Bringing revenue-generating customers on board.
 </li>
 <li>
 Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service
 </li>
 </ul>
 
 New Business Development:
 
 <ul>
 <li>
 Meeting monthly sales targets as approved by Management.
 </li>
 <li>
 Exploring and driving new growth venues through existing client base.
 </li>
 <li>
 Build new business relationships.
 </li>
 <li>
 Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation.
 </li>
 </ul>
 
 Revenue:
 
 <ul>
 <li>
 Revenue assurance as per management-assigned targets.
 </li>
 <li>
 Taking steps to enhance the existing clientage revenue as well as from prospective clients.
 </li>
 </ul>
 
 Customer Retention/Churn:
 
 <ul>
 <li>
 To keep a regular track of corporate activation/disconnections along with reasons.
 </li>
 <li>
 Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction.
 </li>
 </ul>
 
 
 
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Must have Bachelors Degree/ Equivalent, preferably BS Telecom or BS Computer Science
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Preferably, a minimum of 2-3 years of working experience
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Relationship Building
 </li>
 <li>
 Interpersonal Skills
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Team Player
 </li>
 <li>
 Leadership Skills
 </li>
 <li>
 Presentation Skills
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Sales Skills
 </li>
 <li>
 Business Development Skills
 </li>
 <li>
 Customer Relationship Management
 </li>
 </ul>
 
 
</div>

Business Relationship Manager

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales North
 
 
 
 Position:
 
 Business Relationship Manager - Chinese Accounts
 
 
 
 Location:
 
 Rawalpindi
 
 
 
 Reporting to:
 
 Regional Head Sales &amp; Service &ndash; Rawalpindi
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Establish, maintain, and develop the company&rsquo;s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction
 </li>
 <li>
 Provide sales &amp; after-sales services to Chinese-origin companies &amp; Chinese nationals
 </li>
 <li>
 Grow &amp; retain the assigned Corporate Portfolio of Chinese customers
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 Sales Management:
 
 
 <ul>
 <li>
 Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B segments.
 </li>
 <li>
 Work closely with the technical teams to devise technical solutions as per client expectations and requirements.
 </li>
 <li>
 Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
 </li>
 <li>
 Bringing revenue-generating customers on board.
 </li>
 <li>
 Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service
 </li>
 </ul>
 
 
 New Business Development:
 
 
 <ul>
 <li>
 Meeting monthly sales targets as approved by Management.
 </li>
 <li>
 Exploring and driving new growth venues through existing client base. Build new business relationships. Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation.
 </li>
 </ul>
 
 
 Revenue
 
 :
 
 <ul>
 <li>
 Revenue assurance as per management-assigned targets.
 </li>
 <li>
 Taking steps to enhance the existing clientage revenue as well as from prospective clients.
 </li>
 </ul>
 
 
 Customer Retention/Churn:
 
 
 <ul>
 <li>
 To keep a regular track of corporate activation/disconnections along with reasons.
 </li>
 <li>
 Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Must have Bachelors Degree/ Equivalent, preferably BS Telecom or BS Computer Science
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Preferably 3 to 4 years of relevant work experience
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Relationship Building
 </li>
 <li>
 Interpersonal Skills
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Team Player
 </li>
 <li>
 Leadership Skills
 </li>
 <li>
 Presentation Skills
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Dynamic and motivated to up-speed B2B Enterprise Solutions, Mobile Data &amp; GSM business in the Chinese Segment, including CPEC
 </li>
 <li>
 Must have excellent market orientation and strong rapport in the Chinese Corporate Sector
 </li>
 <li>
 Information and understanding of CPEC Projects
 </li>
 <li>
 The candidate must be specialized in Portfolio Management &amp; Collection
 </li>
 <li>
 Relationship building at the cross-functional level with the Chinese Corporate Segment &amp; Internal teams
 </li>
 <li>
 Command on MS Office
 </li>
 <li>
 Fluent in Chinese Language
 </li>
 </ul>
</div>

Business Relationship Manager - Chinese Accounts

JPMorganChase

<div>JOB DESCRIPTION 
﻿If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities<ul><li>
Acquire, manage, and retain a portfolio of 100 &ndash; 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000</li><li>
Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses</li><li>
Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio</li><li>
Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed</li><li>
Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships</li><li>
Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs</li><li>
Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements</li></ul>
Required qualifications, capabilities, and skills<ul><li>
Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience</li><li>
General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market</li><li>
Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners</li><li>
Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently</li><li>
Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients&rsquo; behalf and follow through with commitment</li><li>
Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Bachelor&rsquo;s degree in Finance or related field or equivalent work experience</li><li>
Strong current business network</li></ul>
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.</div></div>

Business Relationship Manager I - Officer

<div>JOB DESCRIPTION 
﻿If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities<ul><li>
Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000</li><li>
Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses</li><li>
Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio</li><li>
Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed</li><li>
Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships</li><li>
Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs</li><li>
Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements</li></ul>
Required qualifications, capabilities, and skills<ul><li>
Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience</li><li>
General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market</li><li>
Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners</li><li>
Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently</li><li>
Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients&rsquo; behalf and follow through with commitment</li><li>
Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Bachelor&rsquo;s degree in Finance or related field or equivalent work experience</li><li>
Strong current business network</li></ul>
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.</div></div>

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
JOB PURPOSE: 
To manage and coordinate different Business Portfolios initiation phase and align among reporting BRM Officers &amp; BRMs to develop proper initiation plans that reflects both bank&rsquo;s strategic directions and business needs to facilitate the proper management of new initiatives in a way that best serves the bank strategy.

KEY ACCOUNTABILITIES: 
Description 
1. Coordinate between IT and business lines and ensure no conflict between Business and IT stakeholders. 
2. Work closely with IT Architecture team to shape business demand for IT projects, services, capabilities and 
investments in order to maximize their business value. 
3. Ensure that all business needs requested from dedicated business lines are aligned with business and IT 
approved strategy to keep proper alignment with yearly planned portfolio. 
4. Participate in Portfolio planning and reporting for the dedicated business line to ensure proper preparation for 
future initiatives. 
5. Combine the accumulated risk factors and ensure reflection into the process of assessment and initiation to 
deliver well defined projects for execution. 
6. Support the process of project prioritisation, approval and initiation, including supplier selection to ensure SLA 
approved standards to secure a complete set of requirements and documentation. 
7. Oversee initiatives and help manage business process change to ensure that the value predicted by a business 
case is achieved. 
8. Develop required dashboards for managed business initiatives to be ready reported to senior management. 
Policies, Processes and Procedures 
9. Implement approved department policies, processes, and procedures and monitor adherence so that work is 
carried out in a controlled manner 
Day-to-day operations 
10. Implement the day-to-day operations assigned for the Transformation &amp; Delivery department to ensure 
compliance with the established standards and procedures. 
Internal 
Commercial International Bank 
Compliance 
12. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of 
conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.<div> 
</div></div><div>
Qualifications<div></div> 
Qualifications 
 Bachelor&rsquo;s degree in Business, Economics, Computer Science, Engineering, or its equivalent. 
 Minimum of 10 years of experience in banking field and de experience. 
 ITIL Foundation and Service Strategy, MBA and PMP or Project Management Diploma are an asset 
Skills 
 Influencing others and negotiation skills that need confidence and gravitas to influence and challenge different 
stakeholders 
 Proven competency in requirements definition and documentation. 
 Tactful, resolute and committed to providing excellent customer service. 
 Ability to plan and organise work in order to achieve objectives and targets. 
 Strong written and presentational skills; ability to clearly communicate complex messages to a variety of 
audiences including senior management 
 Understands the use of information technology in a Strategic context 
 Aware with current technologies and trends relevant to the bank. 
 Ability to work effectively with colleagues, managers, suppliers and stakeholders. Understands the importance 
of developing effective partnership<div> 
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

SENIOR BUSINESS RELATIONSHIP MANAGER

<div>JOB DESCRIPTION 
If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you&rsquo;ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You&rsquo;ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities<ul><li>
Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed</li><li>
Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses</li><li>
Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.</li><li>
Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners</li><li>
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects</li><li>
Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship</li><li>
Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions</li><li>
Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience</li><li>
Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements</li></ul>
Required qualifications, capabilities, and skills<ul><li>
Minimum of 5 years&rsquo; experience in a Business Banking Relationship Management role or related business lending experience</li><li>
Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards</li><li>
Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done</li><li>
Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently</li><li>
Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate</li><li>
Balance needs of clients with associated risks and interests of the firm</li><li>
Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines</li></ul>
Preferred qualifications, capabilities, and skills
<ul><li>Bachelor&rsquo;s degree in Finance or related field, or equivalent work experience</li><li>
Minimum of 3 years&rsquo; managing clients &gt;$10+MM revenue</li><li>
In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts</li><li>
Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint</li></ul>
FEDERAL DEPOSIT INSURANCE ACT: 
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase&rsquo;s review of criminal conviction history, including pretrial diversions or program entries.
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.</div></div>

Business Relationship Manager Senior Acquisition - Vice President

RenewAire

<div>Description: 
Are you passionate about transforming business challenges into innovative software solutions? Are you motivated to lead change enterprise wide, connecting business strategy with technology? If so, we're looking for you!
As part of our global IT team the Soler &amp; Palau North American Business Relationship Manager (BRM) &ndash; CRM serves as the strategic liaison between IT and business units to ensure the organization maximizes value from its Customer Relationship Management (CRM) platforms. This role blends business analysis, relationship management, CRM expertise, and technology strategy to drive business outcomes, enhance customer experience, and support digital transformation initiatives.<h3 class="jobSectionHeader"> 
</h3><h3 class="jobSectionHeader">
Key Responsibilities:</h3>
Strategic Partnership &amp; Relationship Management<ul><li>
Act as the primary point of contact between IT and key business stakeholders for CRM-related initiatives.</li><li>
Develop a deep understanding of business goals, processes, and challenges to translate them into CRM capabilities and technology requirements.</li><li>
Build and maintain strong relationships with business leaders, ensuring alignment between IT strategy and business priorities.</li><li>
Advocate for business needs within IT while promoting IT capabilities to the business.</li></ul>
CRM Strategy &amp; Roadmap Development<ul><li>
Collaborate with business and technical teams to define the CRM roadmap, ensuring alignment with organizational strategy.</li><li>
Identify opportunities to leverage CRM tools (e.g., Dynamics 365, Salesforce) to enhance customer engagement, sales efficiency, marketing automation, and service performance.</li><li>
Drive adoption of CRM best practices and ensure consistent usage across the organization.</li></ul>
Requirements Gathering &amp; Solution Delivery<ul><li>
Lead requirements elicitation, documentation, and validation for CRM enhancements and new features.</li><li>
Partner with IT delivery teams, developers, and vendors to ensure solutions meet business needs.</li><li>
Oversee the end-to-end lifecycle of CRM initiatives, including planning, testing, rollout, and change management.</li></ul>
Change Management &amp; Training<ul><li>
Develop and execute change management strategies to ensure successful CRM adoption.</li><li>
Coordinate training plans, user documentation, and communication to ensure smooth onboarding and ongoing engagement.</li><li>
Serve as an escalation point for CRM-related issues and improvement opportunities.</li></ul>
Governance, Performance &amp; Continuous Improvement<ul><li>
Monitor CRM system performance and user experience, recommending enhancements and optimizing workflows.</li><li>
Ensure adherence to data governance, IT security, and compliance requirements.</li><li>
Track KPIs and produce reporting on CRM utilization, business impact, and project progress.</li></ul><h3 class="jobSectionHeader">
 An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.</h3> 
Qualifications
Education &amp; Experience<ul><li>
Bachelor&rsquo;s degree in Information Technology, Business Administration, or a related field.</li><li>
5+ years of experience in IT/business liaison, business analysis, CRM administration, or similar roles.</li><li>
Demonstrated experience with CRM platforms (e.g., Microsoft Dynamics 365, Salesforce, HubSpot).</li></ul>
Skills &amp; Competencies<ul><li>
Strong understanding of CRM processes (sales, marketing, customer service, field service).</li><li>
Excellent communication, negotiation, and stakeholder management skills.</li><li>
Proven ability to translate business requirements into technical specifications.</li><li>
Experience with project management, Agile methodologies, and cross-functional collaboration.</li><li>
Analytical, strategic thinker with a customer-centric mindset.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
CRM certification (e.g., Dynamics 365 CE, Salesforce Administrator).</li><li>
Certifications in business analysis (CBAP), project management (PMP, PRINCE2) or agile methodologies (CSM, SAFe).</li><li>
Experience with integration tools (e.g., Power Platform, MuleSoft).</li><li>
Background in data analysis, reporting, or BI tools.</li></ul><h2 class="jobSectionHeader">
What Success Looks Like</h2><ul><li>
Strong business&ndash;IT partnerships built on trust and transparency.</li><li>
Increased CRM adoption and measurable improvements in business processes.</li><li>
Delivery of CRM initiatives that directly support business goals and customer experience.</li><li>
Proactive identification of opportunities that drive business value through technology.</li></ul><h2 class="jobSectionHeader">
Travel and Location</h2><ul><li>
Up to 25% travel annually as needed, potentially higher levels to start the project.</li><li>
Role is based out of Waunakee WI facility, as a hybrid role, 3 days on site 2 days remote, with higher number of days on site to begin the project.</li></ul><h3 class="jobSectionHeader">
What do we offer?</h3><ul><li>
The opportunity to be a key figure in the digital transformation of a leading multinational company with a global presence.</li><li>
Challenging and innovative projects that will directly impact the efficiency and success of our operations.</li><li>
A diverse, collaborative work environment with a high level of autonomy.</li><li>
A competitive compensation package and attractive benefits.</li><li>
Extensive opportunities for professional development and continuing education.</li></ul>
If you're ready to take on a strategic, high-impact role where you can merge your business vision with your passion for technology, we'd love to meet you!
Requirements: 
Physical and Mental Demands
While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to sit and use hands along with fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.?The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.?
Must be able to understand issues, problems, and opportunities and make timely, sound decisions. Take responsibility for decisions and understand the impact and implications of decisions and provide feedback as necessary. Communicate with other employees and customers, perform an assortment of administrative tasks, and have personal management skills. Possess advanced customer service skills, the ability to develop professional relationships with customers and employees. Demonstrate attention to detail and exert high effort and focus on very busy days. Must be able to make sound decisions and remain calm under high pressure situations. Must continually identify personal knowledge and perspective gaps and self-educate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to a production environment with mechanical assembly operations, and vehicles. The noise level in the work environment is usually moderate.?
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

S&P N. America IT Business Relationship Manager (BRM), CRM

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