business relationship manager

Legal Capital Law Firm

Company: Legal Capital Law Firm Location: Begumpet, Hyderabad Position Type: Full-timeAbout the RoleLegal Capital Law Firm is seeking an experienced and dynamic Business Relationship Manager to lead our sales department. The ideal candidate will manage the sales team, drive revenue growth, and ensure high conversion rates through effective team leadership and strategic planning.Key Responsibilities<ul><li>Lead, supervise, and motivate the sales team to achieve weekly and monthly targets.</li><li>Develop and implement effective sales strategies tailored to the legal services sector.</li><li>Train, guide, and support team members to improve productivity and client handling.</li><li>Monitor team performance, track KPIs, and generate detailed sales reports.</li><li>Ensure timely follow-up with leads and maintain high-quality client interactions.</li><li>Coordinate with internal departments like operations, marketing, and legal to streamline processes.</li><li>Handle client escalations and ensure smooth resolution.</li><li>Maintain a strong pipeline and consistently work towards improving conversion rates.</li></ul>Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree (MBA preferred but not mandatory).</li><li>3&ndash;6 years of proven experience in sales, preferably in service-based industries.</li><li>Minimum 1&ndash;2 years of experience in a team-leading or managerial role.</li><li>Strong communication, negotiation, and leadership skills.</li><li>Good understanding of CRM tools and performance metrics.</li><li>Target-driven, disciplined, and capable of working in a fast-paced environment.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary based on experience.</li><li>Attractive incentives and performance bonuses.</li><li>Opportunity to grow within a fast-expanding law firm.</li></ul>How to Apply Interested candidates can contact below details: 7331114076, 9000188062 hrcheranya.legalcapital@gmail.comJob Type: Full-timePay: ₹15,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In person

Business Relationship Manager

Business Solutions & Services (BSS) - USA

<div>
 
 Position Summary:
 
 
 
 The Key Account Manager will act as the strategic liaison between BSS and client, responsible for owning the relationship, aligning joint objectives, and ensuring all Go-to-Market (GTM), technical, and operational initiatives are executed with precision and transparency and targets achieved. This is a non-sales, non-marketing role focused on client engagement, governance, issue resolution, and reporting, serving as the single point of accountability from the BSS side.
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Maintain a strong, collaborative working relationship with client's leadership, product, supply chain and marketing teams
 </li>
 <li>
 Represent BSS in all joint planning, review, and governance meetings with client
 </li>
 <li>
 Act as a trusted advisor and escalation point for all project and partnership-related issues
 
 
 
 </li>
 </ul>
 
 Program Oversight &amp; Coordination
 
 
 
 <ul>
 <li>
 Oversee all GTM execution, resource alignment, and deliverables involving BSS teams (Sales, Marketing, Tech)
 </li>
 <li>
 Track the end-to-end implementation of joint plans, including timelines, KPIs, and dependencies
 </li>
 <li>
 Ensure visibility of progress, blockers, and outcomes to both BSS and client stakeholders
 
 
 
 </li>
 </ul>
 
 Governance &amp; Reporting
 
 
 
 <ul>
 <li>
 Own the preparation and presentation of Monthly &amp; Quarterly Business Reviews
 </li>
 <li>
 Maintain dashboards and reporting frameworks for KPIs like MQLs, Campaign Impact, Channel Readiness, and Partner Engagement
 </li>
 <li>
 Ensure CRM cleanliness, stakeholder documentation, and reporting discipline across teams
 
 
 
 </li>
 </ul>
 
 Risk Management &amp; Issue Resolution
 
 
 
 <ul>
 <li>
 Proactively identify risks, misalignments, and coordination gaps and drive timely resolution
 </li>
 <li>
 Escalate critical blockers to BSS leadership with a problem-solving mindset
 
 
 
 </li>
 </ul>
 
 Knowledge Management
 
 
 
 <ul>
 <li>
 Maintain records of decisions, actions, and knowledge artifacts between BSS and client
 </li>
 <li>
 Ensure onboarding documentation, GTM playbooks, and project trackers are updated and shared
 
 
 
 </li>
 </ul>
 
 Stakeholder Coordination
 
 
 
 <ul>
 <li>
 Act as the primary liaison between BSS and Client's teams, ensuring timely sharing of updates, deliverables, and escalations
 </li>
 <li>
 Facilitate regular review meetings, steering committees, and progress reporting
 
 
 
 </li>
 </ul>
 
 GTM Execution Support
 
 
 
 <ul>
 <li>
 Track progress on GTM activities, campaigns, digital rollouts, and partner onboarding tasks
 </li>
 <li>
 Support BSS in aligning execution with client's market priorities and corporate strategy
 
 
 
 </li>
 </ul>
 
 Project Management
 
 
 
 <ul>
 <li>
 Maintain and update shared dashboards, task trackers, and project timelines
 </li>
 <li>
 Ensure critical milestones are met, and risks are escalated early
 
 
 
 </li>
 </ul>
 
 Data &amp; Reporting Oversight
 
 
 
 <ul>
 <li>
 Consolidate and deliver performance reports on KPIs such as MQLs, campaign impact, and market feedback
 </li>
 <li>
 Monitor CRM hygiene and ensure all activities are logged in the system
 
 
 
 </li>
 </ul>
 
 Issue Resolution
 
 
 
 <ul>
 <li>
 Proactively manage issues, risks, and bottlenecks across internal and client teams
 </li>
 <li>
 Collaborate with functional leads (Sales, Product, Marketing, etc.) to resolve roadblocks
 
 
 
 </li>
 </ul>
 
 Documentation &amp; Communication
 
 
 
 <ul>
 <li>
 Prepare weekly/monthly performance summaries, MoM (Minutes of Meetings), and client communications.
 </li>
 <li>
 Ensure consistent documentation of decisions, next steps, and responsibilities.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelors or masters degree in business, marketing, or a related field
 </li>
 <li>
 7+ years of experience in Account Management, Client Services, or Program Coordination in International Programs
 </li>
 <li>
 Strong project management skills and familiarity with tools like JIRA, MS Project
 </li>
 <li>
 Excellent interpersonal, written, and verbal communication skills
 </li>
 <li>
 Ability to work under pressure, manage multiple stakeholders, and meet deadlines.
 
 </li>
 </ul>
</div>

Key Account Manager / Business Relationship Manager

Abu Dhabi Islamic Bank - Egypt

<div>
 
 To manage a portfolio with coverage of SME/ BB customers in Cairo and other governorates in Egypt (excluding Alex and Delta), marketing &amp; soliciting new relationships in-order to achieve predetermined objectives.
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 Functional
 
 
 <ol>
 <li>
 Screens proposed customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy.
 </li>
 <li>
 Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.).
 </li>
 <li>
 Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed.
 </li>
 <li>
 Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance.
 </li>
 <li>
 Ensures appropriate obligatory / facility risk ratings in line with the risk ratings Policy of the bank.
 </li>
 <li>
 Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities.
 </li>
 <li>
 Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers.
 </li>
 <li>
 Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA.
 </li>
 <li>
 Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section.
 </li>
 <li>
 Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank&rsquo;s range of financial products as well as customers&rsquo; financial needs.
 </li>
 <li>
 Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc.) up to their satisfaction duly within SLAs without deviation.
 </li>
 <li>
 Prepares target list of potential relationships.
 </li>
 <li>
 Conducts marketing calls to screen the market And approaching potential relationships.
 </li>
 <li>
 Identifies expansion opportunities with existing clientele base to achieve portfolio growth.
 </li>
 <li>
 Monitor practices of competition and report findings to Unit &amp; Department Heads.
 </li>
 <li>
 Provides product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions.
 </li>
 <li>
 Closely monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head.
 </li>
 <li>
 Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines.
 </li>
 <li>
 Initiates &ldquo;credit checking&rdquo; and &ldquo;Central de Risqu&eacute; &ndash; CBE&rdquo; requests, and ensure their completeness by the time of the credit approval.
 </li>
 <li>
 Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner.
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ol>
 
 
 QUALIFICATIONS
 
 
 
 
 Academic and professional qualifications
 
 
 <ul>
 <li>
 University/College Degree
 </li>
 <li>
 Credit Risk course
 </li>
 <li>
 MA /MBA is an advantage
 </li>
 </ul>
 
 
 Experience and other requirements
 
 
 <ul>
 <li>
 Basic Qualifications:
 </li>
 <li>
 Islamic Banking Knowledge
 </li>
 <li>
 Ability to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB EGYPT objectives /priorities.
 </li>
 <li>
 Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance.
 </li>
 <li>
 Networking - Maintaining close contact with coverage, product and risk specialists within NBD.
 </li>
 <li>
 Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements.
 </li>
 </ul>
 
 
 Minimum Experience:
 
 
 
 RM: Min 5 years of Experience + CC Certified.
 
 
 SRM: Min 7 years of Experience + CC Certified.
 
</div>

SMEs / Business Banking- Relationship Manager/Senior Relationship Manager

H J Properties

As a Relationship Manager, you will manage and grow broker relationships, provide knowledge and training, and work closely with developers to boost sales. You will ensure smooth communication, resolve issues quickly, and help partners achieve their targets.Key Responsibilities<ul><li>Manage and support a portfolio of independent real estate brokers</li><li>Onboard new brokers and provide training on platforms and processes</li><li>Assist with deal registration, documentation, and compliance requirements</li><li>Track commissions and resolve transaction-related issues promptly</li><li>Build strong, trust-based relationships through regular communication</li><li>Coordinate broker participation in events and distribute qualified leads</li><li>Monitor broker performance and provide coaching to improve results</li><li>Maintain accurate records in CRM and provide performance reports</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Real Estate, or related field</li><li>3&ndash;6 years of experience in real estate sales, brokerage, or client relationship management</li><li>Knowledge of Dubai real estate market, DLD, and RERA regulations</li><li>Strong communication and relationship-building skills (English required; Arabic is a plus)</li><li>Proficiency in CRM systems and MS Office</li><li>Target-driven, proactive, and able to manage multiple accounts</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary plus uncapped performance incentives</li><li>Health insurance and career growth opportunities</li><li>Continuous training and professional development</li><li>Supportive team environment with access to advanced tools</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>

Relationship Manager - Broker Network

Qiddiya Investment Company

<div>Qiddiya Investment Company is looking for a proactive and innovative Senior Manager - City IT BRM &amp; Business Analysis to lead our efforts in aligning technology with business requirements within our City Development department. This strategic role is responsible for ensuring that IT solutions effectively support the business goals and enhance the operational capabilities of the city planning and development initiatives.
Your primary focus will be on managing relationships between IT and various business units to identify needs, recommend appropriate technological solutions, and oversee the execution of IT projects that drive efficiency and effectiveness. You will establish frameworks for business analysis to facilitate data-driven decision making and support continuous improvement processes.
As a leader, you will mentor a team of IT business analysts and oversee the execution of technology-enabled projects, ensuring they align with both current and future needs of city development and management.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Act as the liaison between the IT department and business units in the City Development sector, advocating for business needs in the IT strategy.</li>
<li>Identify and analyze business requirements and provide technical recommendations that support operational excellence.</li>
<li>Lead and manage business analysis teams through project lifecycles while ensuring delivery meets timelines and quality standards.</li>
<li>Facilitate workshops with stakeholders to gather inputs, refine business requirements and set project priorities.</li>
<li>Develop and maintain business process documentation, ensuring alignment with technological solutions.</li>
<li>Monitor project performance, deliverables, and milestones while providing regular updates to senior management.</li>
<li>Stay informed of emerging technologies and industry best practices that can enhance city IT operations and contribute to Qiddiya&rsquo;s vision.</li>
</ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Information Technology or a related discipline (Master&rsquo;s degree is preferred).</li>
<li>8+ years of relevant experience in business analysis, demand management, business relationship management (BRM), or IT consulting.</li>
<li>Demonstrated success in collaborating with senior executives and cross-disciplinary teams.</li>
<li>Strong analytical, communication, and facilitation abilities.</li>
<li>Capability to work autonomously, think strategically, and offer innovative solutions.</li>
<li>Skilled in the development of Business Requirements Documents (BRD) and business cases.</li>
<li>Familiarity with demand or portfolio management tools (e.g., ServiceNow, Clarity, or similar).</li>
<li>Outstanding facilitation and analytical capabilities.</li>
<li>Certifications such as CBAP, PMI-PBA, or ITIL are preferred.</li>
<li>Excellent skills in communication and stakeholder management.</li></ul></div>

Senior Manager - City IT BRM & Business Analysis (CORS 246)

DOHA BANK

<div>
 
 We are seeking an experienced and dynamic Relationship Manager to join our growing team at Doha Bank. In this role, you will be responsible for developing new business opportunities, managing a portfolio of corporate clients, and providing tailored financial solutions to meet their evolving needs. Candidates with experience in sectors such as Trading &amp; Manufacturing, Services, Contracting, Real Estate, and Small and Medium Enterprises (SME) are highly encouraged to apply.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and manage strong, lasting relationships with corporate clients to ensure high customer satisfaction and retention.
 </li>
 <li>
 Identify and pursue new corporate credit sales opportunities to expand Doha Bank&rsquo;s portfolio.
 </li>
 <li>
 Collaborate with Section Heads and Department Heads to implement corporate banking strategies and business plans.
 </li>
 <li>
 Provide expert advice to clients on suitable banking products and solutions.
 </li>
 <li>
 Manage daily account activities and coordinate service delivery for high-tier corporate clients.
 </li>
 <li>
 Oversee financial statement assessments and guide Relationship Officers on portfolio management.
 </li>
 <li>
 Lead cross-selling efforts across Wholesale Banking teams to maximize revenue potential.
 </li>
 <li>
 Promote Doha Bank&rsquo;s products and services, ensuring competitive pricing and seamless implementation.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 University degree in Business, Finance, or related field (Master&rsquo;s degree or CFA qualification is a plus).
 </li>
 <li>
 Minimum 10 years of experience in Corporate Banking or a similar role within the banking industry.
 </li>
 <li>
 Strong sales, relationship management, negotiation, and influencing skills.
 </li>
 <li>
 Excellent communication skills in English; Arabic language skills are highly desirable.
 </li>
 <li>
 A strategic thinker with a client-centric approach and a passion for business growth.
 </li>
 </ul>
 
 
 
 
 
 Why Doha Bank?
 
 
 <ul>
 <li>
 Work with one of the region&rsquo;s leading financial institutions.
 </li>
 <li>
 Drive meaningful client relationships and shape innovative banking solutions.
 </li>
 <li>
 Competitive compensation and career advancement opportunities.
 </li>
 <li>
 Be part of a dynamic, supportive, and high-performing team.
 </li>
 </ul>
</div>

Relationship Manager (Wholesale Banking)

KBC Technologies UK LTD

About the Role:Job Location: Sheffield/BirminghamWork Mode: HybridThe Business Engagement Manager is responsible for managing the relationship between the data and analytics teams and the rest of the UK business. This role has expert knowledge of the data and analytics products and services that the UK CDAO function provides to value streams and enabler value streams.

Business Engagement Manager

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