business services analyst

Inside Higher Ed

<div>
 The Business Solution Analyst is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to various business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations.
 
 
 The Business Solution Analyst will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various IT@JH teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential.
 
 
 This position includes applying knowledge to identifying and developing test cases, automated test cases, unit testing, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes &amp; visual representations of data, strong verbal and written communication, developing test cases, automated test cases, unit testing and test scripts.
 
 
 Under limited guidance, responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects). Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions.
 
 
 This position reports to the Sr. Associate Director of Project and Change Management in the Office of Advancement Services and combines core business analysis responsibilities with proactive user support, working directly with end users to identify system issues as well as data, reporting, and training needs. The analyst provides structured analysis and recommendations to PMO, Customer Support, and System Training to inform system enhancements, strengthen user education, and support the delivery of high-quality technical solutions. The Office of Advancement Services (OAS) supports Johns Hopkins Development and Alumni Relations (DAR) by delivering systems, data, and process solutions that enable fundraising and engagement efforts across the institution.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Work with sponsors and users to define project scope and objectives. Conduct user interviews for requirements gathering. Analyze business problems and propose appropriate automated solutions, business processes and procedures. Research and recommend system design and enhancements to minimize costs and maximize system use
 </li>
 <li>
 Work closely with project managers and project team to provide testing timelines and status as well as requirements gathering
 </li>
 <li>
 Create test strategy based on the analysis of design document and requirements
 </li>
 <li>
 Design test plans for projects and work with project teams and business partners to obtain approval
 </li>
 <li>
 Facilitate integrated testing of business solutions. Create test plans, coordinate testing, data validation sessions and conduct unit and functional testing. Ensure that requirements, design and testing documentation meet department standards
 </li>
 <li>
 Generate test scripts and perform test analysis. Test scripts will be manual or automated.
 </li>
 <li>
 Execute some functional and technical tests according to test plans and scripts, document results, and quickly identify, communicate and/or troubleshoot issues. Facilitate data governance to ensure responsibilities for content owners are clearly defined and communicated. Work with vendors to resolve problems, as needed
 </li>
 <li>
 Report test results and metrics to management and team in timely matter
 </li>
 <li>
 Define test cases, scripts and corresponding data sets
 </li>
 <li>
 Manage and execute test preparation activities with minimal supervision
 </li>
 <li>
 Perform test execution and defect tracking (if applicable)
 </li>
 <li>
 Learn, support, maintain and train users on testing tools
 </li>
 <li>
 Identify other uses and expansion of the tool sets
 </li>
 <li>
 Write business cases, business requirements, develop functional specs and functional prototypes.
 </li>
 <li>
 Evaluate client needs for quantitative analysis and participate in creating and articulating relevant solutions.
 </li>
 <li>
 Communicate and collaborate with data analyst, technical developers and architects on business requirements for ongoing business intelligence initiatives and enhancements to existing systems
 </li>
 <li>
 Facilitate meetings, create status reports and communicate with stakeholders or business users, under guidance.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 In addition to the duties described above, the Business Solution Analyst will:
 
 
 <ul>
 <li>
 Monitor and review incoming Service Desk tickets daily to identify patterns, potential system issues, or requests that require deeper analysis before a solution is recommended. Where needed, shepherd non-operational requests to ensure the right OAS teams are aware of potential issues/opportunities and deliver a smooth customer experience.
 </li>
 <li>
 Develop a strong understanding of DAR's information systems, data, workflows and business processes in order to support/advise the end user community with using JHAS and related systems.
 </li>
 <li>
 Drive user adoption of JHAS and related systems, including basic functionality, data literacy and Salesforce reporting through customer support efforts and targeted engagement activities.
 </li>
 <li>
 Collaborate closely with OAS colleagues to proactively identify training gaps based on recurring user questions or troubleshooting trends to support course updates, content creation, and system documentation, especially in the area of data/reporting.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Five years of related experience preferably within testing and business requirement gathering.
 </li>
 <li>
 Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge in the assigned application as well as the platform on which it runs (SQL Server)
 </li>
 <li>
 Higher education experience is helpful but not required
 </li>
 <li>
 Strong critical thinking and stakeholder management skills
 </li>
 <li>
 Experience with business reporting tools
 </li>
 <li>
 Familiarity with advancement processes such as gift processing, prospect development, and stewardship
 </li>
 <li>
 Proficient use of basic Salesforce functionality/reporting
 
 
 </li>
 </ul>
 Classified Title: Business Solution Analyst
 
 
 Job Posting Title (Working Title): Business Solution Analyst
 
 
 Role/Level/Range: ATP/04/PE
 
 
 Starting Salary Range: Minimum: $73,299 - Maximum: $128,299 (targeted salary: $110,363; commensurate with experience)
 
 
 Employee group: Full Time
 
 
 Schedule: Monday-Friday, 8:30am-5:00pm
 
 
 FLSA Status: Exempt
 
 
 Location: JH at Keswick
 
 
 Department name: 60007027-Project &amp; Change Management
 
 
 Personnel area: University Administration
 
 
</div>

Business Solution Analyst

csengineering

<div>Business Systems Analyst
 
 
**Future Opportunity**
CSEngineering is seeking a Business Systems Analyst to join our growing team! This role serves as a subject matter expert in business processes, responsible for formulating systems scope and objectives aligned with organizational business plans and industry requirements. The ideal candidate will bring strong DoD lifecycle management knowledge and the ability to provide technical guidance on the business implications of various systems within a Defense Agency environment. 
 
JOB RESPONSIBILITIES<ul><li>
The Business Systems Analyst will serve as an expert in particular business processes and will be responsible for formulating systems scope and objectives relative to the organization's business plan and industry requirements. This includes providing technical guidance concerning the business implications of the application of various systems.</li><li>
The Business Systems Analyst will act as a member of a project team, supporting the full DoD acquisition lifecycle in accordance with DoD 5000.1, 5000.2, and the associated Guidebook. This includes supporting Planning, Programming, Budget, and Execution (PPBE) activities and leveraging the ARIS system engineering tool as required.</li><li>
The position will prepare and format reports for the Defense Acquisition Executive Summary (DAES) OSD and the Defense Acquisition Management Information Retrieval (DAMIR) system.
</li><li>The role requires demonstrated familiarity with DoD reporting standards and acquisition management processes.</li><li>
The Business Systems Analyst will support cross-functional project teams by providing analysis and recommendations that bridge business operations and technical systems. This includes identifying opportunities to improve system alignment with organizational goals and mission priorities.</li></ul>
REQUIRED QUALIFICATIONS
Security Clearance: Active Top Secret<ul><li>
Bachelor's Degree required</li><li>
Minimum of four (4) years of relevant experience.</li><li>
Demonstrated experience preparing reports for the Defense Acquisition Executive Summary (DAES) OSD and the Defense Acquisition Management Information Retrieval (DAMIR) system.</li><li>
Knowledge of DoD Lifecycle Management and DoD 5000.1, 5000.2, and the associated Guidebook.</li><li>
Experience supporting Planning, Programming, Budget, and Execution (PPBE) processes.</li><li>
Proficiency with the ARIS system engineering tool.</li><li>
Strong analytical, communication, and organizational skills with the ability to provide technical guidance to project teams and leadership.</li></ul>
Location: Washington, DC (NCR) with potential travel to other government sites as required.
COMPANY OVERVIEW
Who we are- CSEngineering, a Service-Disabled Veteran-owned small business established in 2002, is dedicated to becoming the premier engineering and services firm in our industry, all while prioritizing client satisfaction above all else.
What we do- With a rich history of excellence, we boast significant expertise in a wide array of areas, including satellite systems, weapons and missile systems, naval architecture, aviation systems, IT and Enterprise Architecture, and more. We offer a comprehensive range of services, including logistics, program management, and IT operations. As a recipient of the Hire Vets Gold Medallion award, we're proud of our commitment to veteran hiring, retention, and professional development.
Why should you be a part of CSE- At CSEngineering, our employees are at the heart of everything we do. We foster a culture of passion and growth, where individuals are encouraged to excel build fulfilling careers, and continually strive for excellence. Our dedication to innovation and excellence propels us forward, as we continuously strive to set new standards in our industry. Join us and be part of a team that's redefining what's possible.
CSE offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off.
CSE is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity and veteran status.</div>

Business Systems Analyst

Zions Bancorporation

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
 
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
 
The Business Analyst selected for this opportunity will be working within Real Estate Technical Services to support daily operations across multiple teams. This dynamic position will require the successful candidate to be comfortable with change, development of new skills, and consistently being self-driven to balance multiple responsibilities simultaneously within prescribed deadlines. This role will report to the new Enterprise Technology Center in Midvale, UT.
 
The Business Analyst: 
Provides data analysis to support, compile and report key information for operations and business objectives.
 Reviews, analyzes, and evaluates business processes, procedures, and user needs.
 Possesses proficiency in MS Office, Power BI, Power Apps, Power Automate, and TEAMS; SQL; Python; and RPA.
 Familiar with Agile methodology.
 Performs project management leadership functions as a project manager or team member.
 Responsible for driving processes and improvement initiatives by gathering and documenting business requirements.
 Performs and participates in the analysis, design and implementation of business processes and procedures following appropriate standards.
 Ability to solve problems including research of conflicting and/or inaccurate data.
 Analyzes and interprets data to identify trends, patterns and opportunities for the department and business units served.
 Must be able to meet deadlines.
 Communicates analyses and interpretations to appropriate audience.
 Produces, publishes, and distributes operational reports relating to the development and performance of products and processes.
 Conducts tests or test planning sessions, provides input for feasibility, and prepares user documentation and follow-up evaluation.
 Acts as a liaison with various departments, management, and staff to resolve problems and improve processes and procedures.
 Assists in all phases of third-party vendor risk management life cycle for valuation services vendors.
 Other duties as assigned.
 
Qualifications: 
Requires a bachelor’s degree in business, finance or a related field and
 4+ yrs. experience in business process analysis, gathering and documenting business requirements or other directly related experience.
 Experience in analysis of business process and workflow and/or process improvement recommendations.
 Experience with project methodology.
 A combination of education and experience may meet requirements.
 
Visa Sponsorship: 
This Product Analyst position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.
 
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:
 Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
 At least 75% of the building is powered by on-site renewable solar energy.
 Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
 Large modern cafe with a healthy and diverse menu.
 Healthy indoor environment with ample natural light and fresh air.
 LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Business Analyst - Real Estate Tech Services - Midvale

Capio Group

<div>Capio Group is looking for an experienced Business Solutions Analyst! 
 
Full-time employee - Remote 
Salary: $120,000 - $130,000
About Us:
Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance. 
 
Scope of Work: 
 
Capio Group is looking for an experienced Business Solutions Analyst to be a part of a team to provide business analysis services to help manage and oversee planning activities and Stage 4 of the Project Approval Lifecycle (PAL) for the client Information Technology (IT) Systems Modernization project. The Business Solutions Analyst will assist with the remaining project planning activities, managing, supporting, and guiding, conducting project readiness, legislative analysis, PAL Stage 4 documentation, and the evaluation of proposals for the Solution Integrator, preparing for Solution Integrator onboarding, and transitioning to the implementation activities after project approvals. 
To accomplish these activities, the Business Solutions Analyst will be responsible for tasks including but not limited to:<ul><li>
Assess and incorporate changes to the Project resulting from ongoing legislation using the project&rsquo;s change control process.</li><li>
Participate and contribute to project planning activities, including but not limited to assisting with the primary solution solicitation and the development of CDT PAL Stage 4 deliverables.</li><li>
Define, plan, and conduct implementation preparation activities to include but not limited to:<ul><li>
(i) Prepare and/or update project repositories, artifacts, tools, policies, and processes.</li><li>
(ii) Ramp-up of a solution vendor to assume responsibilities for leading, overseeing, and completing assigned tasks and deliverables that will be required of state staff, primary solution and ancillary vendors</li></ul></li><li>
Conduct effective project management through remaining PAL stages.</li><li>
Provide project management support to the client project management team.</li><li>
Assist the client in the completion of Solution Integrator (SI) Request for Proposal (RFP) development.</li></ul>
Mandatory Experience:<ul><li>
Within the last ten (10) years, must have at least five (5) years of experience applying analytical processes on IT projects. *Desirable Qualification scores may be awarded for additional years of experience.</li><li>
Within the last ten (10) years, at least three (3) years of applying analytical processes on IT Projects experience must have been in business systems analysis and design. *Desirable Qualification scores may be awarded for additional years of experience.</li><li>
Must possess a Bachelor&rsquo;s Degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request. 
NOTE: If no degree, Resource would need to demonstrate a total of nine (9) years of experience to meet (i.e., minimum five (5) years + four (4) additional qualifying years).</li><li>
Within the last ten (10) years, must have three (3) years of experience in analyzing legislative mandates and regulations to identify their impact on system requirements. *Desirable Qualification scores may be awarded for additional years of experience.</li><li>
Within the last ten (10) years, must have three (3) years of experience preparing PAL documentation and artifacts for IT projects, specifically for Stages 3 and 4. *Desirable Qualification scores may be awarded for additional years of experience.</li><li>
Must be able to provide a client/user end reference contact information for each applicable project that are similar in nature and scope meeting the requirements upon request in the qualification form. In addition, you must be able to submit completed reference forms when requested. The reference contact must be a representative of the company for which the project was developed and must have served in a management or supervisory role.</li></ul>
Desirable Experience:<ul><li>
Possession of a Master&rsquo;s Degree or doctorate from a recognized college or university. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request. Alternatively, additional qualifying experience may be substituted for the required education on a year-for-year basis. 
NOTE: If no Master&rsquo;s degree, Resource would need to demonstrate an additional two (2) years of experience in addition to the experience used to meet MQ 1. (A total of eleven (11) years of experience).</li></ul>
Equal Opportunity Employer: 
<div>
At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.</div>
1iIWhcCAPo</div>

Business Solutions Analyst

Board of Governors of the Federal Reserve System

<div><div>Minimum Education 
 
Bachelor's degree or equivalent experience 
 
Minimum Experience 
 
1 
 
Summary 
 
The Business Management Analyst is responsible for and performs various administrative and operations management duties, including helping to review and distribute reports to internal division management and employees on various administrative operations functions that may include: Budget, Procurement, Recruitment, HR Systems, Board Policies, Space Planning, Travel, Event Planning, and/or other areas as assigned. 
 
Duties and Responsibilities 
<ul><li>
Budget: Assists with the preparation, administration, and/or maintenance of all or portions of the division budgets. This may include working with managers to input and track expenditures and assist with some data analysis. Assists with the preparation of reports on both a regular basis (e.g., monthly, quarterly, year-end) and at the request of division management.</li><li>
Procurement: Tracks purchases across a variety of areas and enters related information into the procurement system. This may include managing a purchase card and/or ordering various supplies for the division. May provide information to managers to assist with the preparation of statements of work for purchases and contracts and help enter information into the procurement system.</li><li>
Recruitment: Assists with the recruitment and hiring process for various positions in the division in coordination with HR Talent Acquisition. This may include helping to maintain division job descriptions and job postings, and processing recruitment actions in the applicant tracking system. May assist with interview logistics (e.g., scheduling).</li><li>
HR Management: Utilizes HR Systems and databases to input personnel data for the division including job actions, promotions, salaries, rewards, and/or recruitment requisition information. This may include inputting data to support pieces of the personnel management process (e.g., reward &amp; recognition pools, reassignments). Maintains understanding of existing Board HR practices/procedures and assists with the development of division-specific Human Capital solutions (e.g., policies, practices, programs, training, etc.). May also partner with Management Division (e.g., Compensation, Talent Acquisition, or other HR functional areas).</li><li>
Policy: Maintains familiarity with Board and division administrative policies and procedures to ensure compliance. This may include working closely with HR staff in all HR policy areas (e.g., Compensation, Talent Acquisition, Travel, Leave, and Payroll) for general policy-related matters.</li><li>
Space Planning: Assists with the coordination of office spaces across the division including office moves, furniture set-up and movement, telephones, and other space-related efforts for new and existing staff to meet division demands. This may include coordinating with facility services to ensure building services are maintained and facility- related problems are remedied.</li><li>
Travel: May coordinate components of division travel to include approvals, budget aspects, or actual arrangements. May also assist with ensuring travel program compliance, providing policy guidance to employees, developing reports, and advising on travel metrics.</li><li>
Event Planning: May provide logistical and/or administrative support to the planning, scheduling, material preparation, and/or food and beverage arrangements for various division meetings or events. May coordinate with audio visual staff to ensure meeting collaboration tools run smoothly (e.g., skype, conference calls, video etc.).</li><li>
Emergency Preparedness: May assist with division efforts related to Board emergency preparedness activities (e.g., conducting employee accountability procedures within specified timeframes, supporting continuity of operations plans (COOP), etc.).</li><li>
Performs additional duties as assigned.</li></ul></div><div>
Position Requirements</div><div>
The Business Management Analyst serves as a shared resource between the Board Agendas Section and Budget &amp; Administration (B&amp;A) Section, providing comprehensive operational support to both areas. In the Agendas Section, the analyst performs Board meeting preparation, processes non-complex agenda items, maintains the EGLS database system, assist in e-discovery operations, and oversees records management and archival activities. For the B&amp;A Section, the analyst manages daily Terrace Reception operations, coordinates guest services for Board members and senior officials, processes conference room reservations, oversees facilities management including office configurations and relocations, orders division supplies, and maintains standard operating procedures. The position requires excellent organizational and communication skills, professional discretion when handling sensitive Board information, and the ability to effectively manage competing priorities across both sections. This role provides exposure to high-level Board operations while supporting critical administrative functions that enable both sections to operate efficiently.
Requires a bachelor's degree and a minimum of 2-3 years related experience. Ideal candidate should be proficient in Microsoft Office applications and have at least a working knowledge of collaboration apps such as Share Point, TEAMS and OneDrive. Must have strong organizational and problem-solving skills, excellent oral and written communication skills, and a willingness to learn new systems and protocols. Must have an ability to adapt quickly to changes in technology and policies. Must be able to work with senior officers, Reserve Bank personnel, and Board Members. Must possess the ability to exercise tact, judgment, initiative, and confidentiality in all areas of responsibility. Must present professional demeanor.
At the FR23 level, requires a bachelor&rsquo;s degree or equivalent experience and a minimum of 1-year related experience.
At the FR24 level, requires a bachelor&rsquo;s degree and a minimum of 3 years of related experience. Must have working knowledge of technical aspects of financial, human resources, facilities, budget, personnel, administration, and corporate services.
Special Training
Ideal candidate should be proficient in Microsoft Office applications and have at least a working knowledge of collaboration apps such as Share Point, TEAMS and OneDrive. Must have strong organizational and problem-solving skills, excellent oral and written communication skills, and a willingness to learn new systems and protocols. Must have an ability to adapt quickly to changes in technology and policies. Must be able to work with senior officers, Reserve Bank personnel, and Board Members. Must possess the ability to exercise tact, judgment, initiative, and confidentiality in all areas of responsibility.
This is an on-site TERM position including full benefits, which expires May 2028 located in Washington, DC.</div><div>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.</div></div>

Business Management Analyst- Office of the Secretary

Fiserv

<div><div><div>Calling all innovators &ndash; find your future at Fiserv.
We&rsquo;re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day &ndash; quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we&rsquo;re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Client Business Analyst
What does a successful Client Business Analyst do at Fiserv?<div> 
As a successful Client Business Analyst, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization. 
 
What you will do:
 
<ul><li>Execute client delivery and service processes to support client initiatives</li><li>Support voice of the customer feedback for end-to-end client satisfaction and engagement</li><li>Understand the client business requirements with the desired business outcomes and implements solutions</li><li>Support the compilation of project requirements &ndash; Identify, research, analyze and write client business requirements</li></ul></div><ul><li>Execute completion and approval of testing, user documentation, and blended learning plans with support</li><li>Execute business and system development methodologies are followed and continuously improved</li><li>Ensure clients and other departments actively participate in appropriate phases of the process, such as requirements definition, quality inspection of design documents, testing and validation</li></ul><div>
What you will need to have:
 
<ul><li>Bachelor's degree in business, operations or a related field required.</li><li>5 to 7 years of experience in business and IT program and project management</li><li>5+ years of experience in the Financial Services Industry</li><li>Shown success in effectively driving delivery</li><li>Working understanding of business financial practices and accounting</li></ul></div>
What would be great to have:<ul><li>Knowledge of FD system (PCF, ACS, Letters, DQ, Rules) preferred</li><li>Experience with Waterfall and Agile Development methodologies preferred</li></ul> 
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:<ul><li>
Apply using your legal name</li><li>
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).</li></ul>
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv&rsquo;s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.</div></div></div>

Client Business Analyst

Leidos

<div>Description
The Leidos Maritime Business Area in the Defense Sector has an immediate opening for a Business Development Operations and Strategy Analyst.
The Business Development and Strategy Analyst is responsible for supporting the accuracy, interpretation, and reporting of business development (BD) data, while also contributing to market and competitive assessments that inform growth strategy across the Leidos Defense Sector. This role supports growth strategy across the Maritime Business Area within the Defense Sector providing BD operations support. The Analyst helps drive achievement of BD metrics and strategic growth objectives by supporting day-to-day BD operations, maintaining data integrity, coordinating key BD processes, and assisting leadership with strategy formulation.
The Analyst ensures BD data accuracy within WinIt, supports reconciliations with contracts and finance, facilitates monthly pipeline reviews, and assists with execution of the Gate Review Process. In addition, the role supports market analysis, competitive analysis, and development of strategy inputs that help shape priorities, campaigns, and investment decisions across targeted growth markets. Additional responsibilities include Closest-to-the-Pin (CTTP) updates, tracking wins and losses, coordination of trade show activities, consolidation and dissemination of weekly 5x15 inputs, and development of BD scorecards, dashboards, and reports. The role also supports establishment of charge numbers and IWOs and partners with sector and business area power users to ensure CRM data accuracy and compliance with established BD processes.
The Business Development and Strategy Analyst works collaboratively within the Maritime Business Area, Defense Sector and across supporting functions to ensure BD and strategy actions are tracked, executed, and closed. The Analyst provides routine and ad hoc operational and analytical support to BD leadership, strategy leaders, capture managers, operations managers, and BD staff. Success in this role requires the ability to operate effectively in a fast-paced environment, manage multiple priorities, synthesize data into actionable insights, and proactively identify opportunities to improve BD and strategy effectiveness. Strong communication skills, attention to detail, analytical rigor, and a sense of urgency are essential.
Primary Responsibilities<ul><li>
Support business development and strategy planning activities, including scheduling and assisting with pipeline reviews, gate reviews, and weekly and monthly BD reporting.</li><li>
Provide business development operations support for the Maritime Business Area within the Defense Sector.</li><li>
Monitor pipeline, submissions, and awards; produce recurring reports, dashboards, and scorecards used by sector and business area leadership.</li><li>
Ensure opportunity and pipeline data accuracy in WinIt and coordinate with power users to resolve data discrepancies in a timely manner.</li><li>
Support strategy development across the Maritime Business Area.</li><li>
Conduct market analysis and competitive analysis to help identify growth opportunities, assess market dynamics, and inform business area and sector strategy development.</li><li>
Assist in strategy formulation by developing research, briefing materials, data analyses, and decision-support products for leadership.</li><li>
Track BD- and strategy-related action items and coordinate with responsible owners to ensure timely closure.</li><li>
Maintain and update data in CRM tools and support adoption through dashboards, reports, and standard views.</li><li>
Coordinate business area-supported trade shows in partnership with operations, marketing, and communications teams to ensure successful execution.</li><li>
Support reconciliation activities and assist Operations with award and pipeline reconciliation efforts.</li><li>
Collect inputs and support preparation of weekly 5x15 reporting.</li><li>
Support the IWO and charge number workflow process, including B&amp;P and marketing-related charge numbers.</li><li>
Gather CTTP inputs and assist with preparation of business area- and sector-level CTTP reporting.</li><li>
Participate in working groups related to BD tools, processes, strategy integration, and continuous improvement initiatives.</li><li>
Represent Defense Sector or business area interests in BD-related and strategy-related forums as needed.</li></ul>
Basic Qualifications<ul><li>
Bachelor&rsquo;s degree and 4+ years of related experience.</li><li>
Experience supporting business development operations, strategy, pipeline management, market analysis, competitive analysis, or capture support.</li><li>
Experience supporting strategy development, including research, analysis, and preparation of materials for leadership decision-making.</li><li>
Proficiency with Microsoft Office tools for reporting and analysis.</li><li>
Advanced Excel skills, including pivot tables, data analysis, and development of structured reporting.</li><li>
Experience with Power BI, including development and maintenance of dashboards and reports.</li><li>
Experience using WinIt or similar CRM systems.</li><li>
Strong organizational skills with the ability to manage multiple priorities.</li><li>
Strong analytical skills with the ability to synthesize business, market, and competitive information into actionable insights.</li><li>
Effective written and verbal communication skills to coordinate actions across BD, strategy, operations, and support teams.</li></ul>
Preferred Qualifications<ul><li>
Experience supporting Department of Defense customers, markets, or mission areas.</li><li>
Experience coordinating trade show or external engagement activities.</li><li>
Ability to work independently with limited supervision while building effective working relationships across the sector and business areas.</li><li>
Experience with CRM reporting, dashboards, and data governance.</li><li>
An active or eligible security clearance is highly desired.</li></ul>
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.<h2 class="jobSectionHeader">
Original Posting:</h2>
April 13, 2026 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $87,100.00 - $157,450.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</div>

Business Development Operations and Strategy Analyst

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