business services analyst

Boston Scientific

<div>Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we&rsquo;ll give you the opportunity to harness all that&rsquo;s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we&rsquo;ll help you in advancing your skills and career. Here, you&rsquo;ll be supported in progressing &ndash; whatever your ambitions. 
About the role
The Sr. Business Services Analyst leads CPQ system implementation and pricing process optimization to enhance quoting efficiency and global service sales operations, while collaborating cross-functionally to maintain product catalogs, streamline workflows, and support end users through tools like Salesforce and SAP. This role will manage organizational change, pilot technology-driven initiatives, and partner with IT to integrate Pricing and Model N practices&mdash;reducing price discrepancies and quote revisions. The incumbent is responsible for driving effective change management, refining business procedures, optimizing the lead-to-opportunity pipeline, and developing self-service analytics, the analyst fosters revenue growth and 
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model, requiring employees to be in our local office at least three days per week. 
Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time. 
Your responsibilities will include<ul><li>
Serving as the business owner for Salesforce CPQ to improve quoting efficiency and accuracy; facilitate communications and training to drive rollout and adoption</li><li>
Leveraging Salesforce Agentforce and GenAI to create data-driven business cases for AI-enabled solutions and quantify value in revenue uplift, cycle-time reduction, cost-to-serve savings; prioritize use cases, and define KPIs for pilot and rollout success</li><li>
Partnering with the global Service Sales organization to understand needs, identify opportunities for improvement, and implement technology-based solutions to resolve issues</li><li>
Supporting end users by triaging issues, resolving defects, and delivering enablement and training content; be a subject-matter expert on Salesforce instance for service sales</li><li>
Implementing changes to GSMS product hierarchy, uphold standards, and promptly handle requests for new or extended materials; be the subject-matter expert for service materials (ZSER/KMAT), manage updates and maintain the offering catalog and global entitlement mapping</li><li>
Integrating Pricing and Model N processes to minimize price exceptions and quote rework; partner with IT and Billing on order-to-cash handoffs</li><li>
Collaborating with IT to manage SAP S4 HANA transformation impacts and ensure quoting continuity</li><li>
Facilitating cross-functional workshops to identify and prioritize use cases, align on business requirements and to-be processes; partner with product owner to develop and deliver solutions</li><li>
Implementing Lead&#8209;to&#8209;Opportunity funnel with Marketing Cloud; define SLAs, dashboards, and self&#8209;service analytics (Tableau/Power BI)</li></ul> 
Required qualifications<ul><li>
Bachelor&rsquo;s degree in business, engineering, information systems, or related discipline with hands-on Salesforce experience</li><li>
Minimum 8 years of experience in a sales operations, business analysis and/or commercial excellence role</li><li>
Experience with change management and leading enterprise program/ project rollouts; ability to facilitate training design and delivery</li><li>
Ability to operate autonomously and influence cross-functional teams; avility to communicatie effectively with indivials on all levels</li><li>
Experience with executive&#8209;ready storytelling, workshop facilitation, and global stakeholder management</li><li>
Ability to travel up to 5% globally</li></ul> 
Preferred qualifications<ul><li>
Certified Salesforce Admin</li><li>
Experience with Salesforce Sales Cloud, Agentforce, Service Cloud, ServiceMax, CPQ and/or GenAI applications</li><li>
Lean/Six Sigma (Green Belt or above)</li><li>
Marketing Cloud and/or Lead management</li><li>
Familiarity with SAP S4/HANA, KMAT (configurable materials) and/or ZSER service materials</li><li>
Experience with MedTech or medical capital equipment, service contract lifecycle management, service business and/or subscription models</li></ul> 
Requisition ID: 612763
Minimum Salary: $82600
Maximum Salary: $156900 
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) &ndash; see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above. 
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements). 
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements). 
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. 
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most &ndash; united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do &ndash; as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn&rsquo;t just business, it&rsquo;s personal. And if you&rsquo;re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! 
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. 
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company&rsquo;s policies or protocols change with regard to COVID-19 vaccination.</div>

Senior Business Services Analyst

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div>Role: Business Analyst - Capital markets
</div><div>Location: Mumbai</div> 
<div> 
</div><div>Job Description:</div> 
<div> 
</div><div><div><ul><li>BSC IT graduate with minimum 2+ years of Software Testing experience.</li></ul>
<ul><li>Knowledge of User Acceptance Testing &ndash; Functional and Regression Testing, JIRA &amp; HP ALM</li></ul>
<ul><li>Experienced in creating Test plan, Test scenario identification, Test case design, Traceability matrix, Test case execution.</li></ul>
<ul><li>Should be okay working in any shifts as per project</li></ul>
<ul><li>Location - Mumbai</li></ul></div> 
</div>
</div></div></div><div></div> 
<div><div><div>Location</div>
<div>Mumbai</div>
</div><div><div>Job Function</div>
<div>BUSINESS PROCESS SERVICES</div>
</div><div><div>Role</div>
<div>Business Analyst</div>
</div><div><div>Job Id</div>
<div>380437</div>
</div><div><div>Desired Skills</div>
<div>Business Analysis</div>
</div></div>Desired Candidate Profile
<div><div>Qualifications : BACHELOR OF COMPUTER APPLICATION</div></div></div><div></div>

Business Analyst - Banking & Financial Services

Glow Beauty On Demand

Job Title Associate Business Analyst Digital Transformation Job Description Associate Business Analyst Digital Transformation Role Summary We are looking for a UAE National graduate to join our team as an Associate Business Analyst in Abu Dhabi. This role focuses on analyzing business needs, documenting processes, and supporting digital transformation initiatives. You will collaborate with stakeholders and cross-functional teams to ensure successful delivery of projects and business improvements. Job Details Location: Abu Dhabi, UAE Industry: Banking / Financial Services Function: Analyst / Digital Transformation Gender: Any Candidate Nationality: UAE Nationals only Job Type: Full-time Key Responsibilities * Support business analysis activities including requirements gathering, process analysis, and solution design * Collaborate with stakeholders to understand needs and document workflows * Conduct gap analysis and propose improvements aligned with business objectives * Facilitate meetings and workshops to capture and refine requirements * Prepare functional specifications, user stories, and process documentation * Work with development, architecture, and QA teams to ensure proper implementation * Participate in project planning, estimation, and impact assessments * Keep updated with emerging technologies and best practices in business analysis Qualifications &amp; Requirements * Bachelor s degree in Business Administration, Computer Science, or a related field * Recent graduate or 0 1 year of experience in business analysis or digital transformation * Basic understanding of business analysis tools and methodologies * Knowledge of Agile (Scrum) and Software Development Life Cycle (SDLC) * Strong problem-solving and analytical skills * Excellent written and verbal communication skills * Proficiency in MS Office (Word, Excel, PowerPoint); Microsoft Visio knowledge is an advantage * Familiarity with Islamic banking principles is a plus

Associate Business Analyst

Kingsview Partners

Job Summary We are seeking an experienced Business Analyst with a strong background in CRM systems and financial services applications. The ideal candidate will bring expertise in analyzing complex business processes within mid-to-large scale organizations, translating requirements into actionable solutions, and collaborating directly with business stakeholders to drive operational efficiency and system enhancements.Essential Functions:<ul><li>Analyze and document business processes across financial services operations, identifying opportunities for improvement and automation.</li><li>Gather, validate, and document user requirements, ensuring alignment with organizational goals.</li><li>Evaluate alternative solutions and recommend optimal approaches for CRM and financial services applications.</li><li>Collaborate closely with business managers and stakeholders to understand needs and deliver effective solutions.</li><li>Work with IT teams to ensure seamless integration of enterprise systems, data flows, and workflows.</li><li>Support project lifecycle activities including requirements gathering, testing, and implementation.</li><li>Prepare clear documentation, including business requirements, functional specifications, and workflow diagrams.</li></ul>Required Education &amp; Experience:<ul><li>Minimum 5 years of experience as a Business Analyst in mid-to-large business environments.</li><li>Proven experience with CRM platforms (e.g., Salesforce, Microsoft Dynamics) and financial services applications.</li><li>Strong background working within financial services organizations.</li><li>Excellent communication skills with the ability to engage directly with business managers and stakeholders.</li><li>Solid understanding of enterprise systems, data flows, and workflows.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Bachelor&rsquo;s degree in business, Finance, Information Systems, or related field (Master&rsquo;s preferred).</li></ul>Preferred Education &amp; Experience:<ul><li>Experience with regulatory and compliance requirements in financial services.</li><li>Familiarity with Agile methodologies and project management practices.</li><li>Ability to create process maps, data flow diagrams, and use case documentation.</li></ul>Work Environment &amp; Physical Demands:Indoor, office setting with essential physical requirements, such as climbing, standing, stooping or typing. Potential for some travel.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.Job Type: ContractPay: $50.00 - $75.00 per hourExpected hours: 8 &ndash; 40 per weekWork Location: In person

Business Analyst – Financial Services

Capgemini Government Solutions

<div>Capgemini Government Solutions (CGS) LLC is seeking a highly motivated ServiceNow Business Analyst to join our team to support our government clients. This multi-faceted opportunity is a role in our ServiceNow capability team that is growing and providing room for creativity and growth for a dynamic and exciting career path. The ServiceNow Business Analyst works in collaboration with teams across the business to support clients looking for creative solutions! As a ServiceNow Business Analyst you will work on managing the lifecycle process that translates business requirements into functioning software systems, services and solutions. This role is an opportunity to apply and grow your skillset in design architecture with a motivated and rapidly growing company, servicing a wide range of technology forward clients, and building CGS&rsquo; capabilities.

Job Responsibilities

As a ServiceNow Business Analyst, you will:
<ul>
<li>Manage User Stories, Sprint Backlog, and Kanban Board</li>
</ul><ul><li>Experience with working with Product Owners/Managers and maintain Product Backlog</li>
</ul><ul><li>Sprint Planning.</li>
</ul><ul><li>Define, measure, and improve using KPIs like Burndown chart and Velocity</li>
</ul><ul><li>Add acceptance criteria to the User Stories in the Sprint Plan.</li>
</ul><ul><li>Plan and run the daily stand up,</li>
</ul><ul><li>Creating a plan to deliver a working solution.</li>
</ul><ul><li>Backlog Refinement, Packaging, Deployment, and Release</li></ul> 


Required Qualifications
<ul>
<li>Bachelor&rsquo;s Degree in business, management information systems, computer science or related field.</li>
</ul><ul><li>US Citizenship Required</li>
</ul><ul><li>3-5+ years of experience with ServiceNow and Agile/Scrum methodologies</li>
</ul><ul><li>Experience with Test-Driven Development (TDD)</li>
</ul><ul><li>Experience with leading agile teams in a large project requiring coordination between teams</li>
</ul><ul><li>Validate a Quality Plan and Plan Sprint Execution</li></ul> 


Preferred Qualifications
<ul>
<li>Agile/Scrum Master Certification</li>
</ul><ul><li>Active Secret Clearance a plus, but not required</li></ul> 


About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

All qualified applicants will be considered for employment based on their skills, and merit.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100k-$120k.

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

ServiceNow Business Analyst

IQVIA

<div>Associate Business Analyst
 
As an Associate Business Analyst within the IQVIA IVP Product Team, you will play a key role in supporting business analysis activities for our pharmacovigilance and safety products. You will assist in understanding business requirements, documenting system workflows, and collaborating with cross-functional teams to ensure the delivery of high-quality, compliant, and user-focused solutions for global life sciences clients.
 
 
This role is ideal for recent graduates or professionals with up to 1 year of experience who are passionate about healthcare technology, data-driven decision-making, and digital transformation in pharmacovigilance.
Role Responsibilities Work closely with Product Managers and Delivery Teams to gather, analyze, and document business and functional requirements.
 
 
Participate in requirement discussions, user story creation, and backlog grooming sessions for IVP products.
 
 
Translate business needs into clear and concise documentation such as Business Requirement Documents (BRD), User Stories, and Use Cases.
 
 
Assist in validating business workflows, performing data checks, and supporting testing activities to ensure alignment with user expectations.
 
 
Contribute to creating and maintaining documentation in Confluence and tracking tasks in Jira.
 
 
Support UAT (User Acceptance Testing) and coordinate with QA teams to ensure test coverage for business scenarios.
 
 
Participate in continuous improvement initiatives to enhance product usability and process efficiency.
 
 
Gain domain knowledge in pharmacovigilance, safety case management, and life sciences data workflows.
 
 
Support communication and coordination between business stakeholders, technical teams, and project managers.
 
 
Ensure adherence to defined processes, quality standards, and documentation best practices.
Minimum eligibility criteria Bachelor&rsquo;s or Master degree in Life Sciences, Pharmacy, Computer Science, Engineering, or related fields.
 
 
0&ndash;1 year of professional experience in Business Analysis or related roles within healthcare, life sciences, or pharmacovigilance domains.
 
 
Strong analytical and problem-solving skills with a keen attention to detail.
 
 
Excellent verbal and written communication skills.
 
 
Ability to work collaboratively in a fast-paced, global team environment.
Technology exposure Familiarity with Salesforce CRM, Jira, and Confluence tools.
Additional / nice-to-have criteria Understanding of software development lifecycle (SDLC) and agile methodologies.
 
 
Exposure to data-driven healthcare or pharmacovigilance systems.
 
 
Awareness of regulatory compliance standards such as GxP or 21 CFR Part 11.
 
 
Basic understanding of reporting, dashboards, or data visualization tools.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com</div>

Gaming Laboratories International, LLC

<div>
 Gaming Laboratories International (GLI) is seeking a Commercial Business Analyst to join our Client Services team. This will be a full-time, in-office position, based out of our Noida, India office.
 
 
 
 Who We Are&hellip;
 
 
 
 Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere to. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the game or system must be tested. This is where we come in. Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to jurisdictions worldwide.
 
 
 
 Why You Should Work Here&hellip;
 
 
 
 Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development. In addition, you will have an opportunity to collaborate with our global team and utilize problem-solving skills to support cross-functional initiatives and drive efficiency.
 
 
 
 What You Will Accomplish Here&hellip;
 
 
 
 As a Commercial Business Analyst, you will be responsible for the conception of cost and pricing analysis. This position takes an active support role in sourcing, organizing, and maintaining large volumes of data using innovative tools, reporting dashboards, and databases.
 
 
 <ul>
 <li>
 Collaborates with other departments to identify needs/opportunities for strategies on commercial pricing.
 </li>
 <li>
 Analyses the commercial accounts and reviews costing.
 </li>
 <li>
 Presents comprehensive pricing strategies and recommendations to Sr. Management team in informative, well-organized, professional manner.
 </li>
 <li>
 Builds financial models and in-depth profitability analysis for business transactions.
 </li>
 <li>
 Maintains an in-depth knowledge of company service offerings.
 </li>
 <li>
 Perform other duties as required.
 
 
 </li>
 </ul>
 
 How You Will Be Successful&hellip;
 
 
 
 <ul>
 <li>
 You will be diligent, communicative, and collaborative.
 </li>
 <li>
 You will own your assigned tasks while exercising good judgement that is in the best interest of the Company.
 </li>
 <li>
 You will be open minded to new processes and adaptable to change.
 
 
 </li>
 </ul>
 
 Education, Experience And Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field is required.
 </li>
 <li>
 Master&rsquo;s degree in business, computer science, or a related field is strongly preferred.
 </li>
 <li>
 A minimum of 1 year of experience working in a related position is required.
 </li>
 <li>
 Must have advanced skills in Microsoft Excel.
 </li>
 <li>
 Proficiency in using Microsoft Office, including Word and PowerPoint, is required.
 </li>
 <li>
 Proficiency in SQL a plus.
 </li>
 <li>
 Must have the ability to exercise good judgment in a variety of situations.
 </li>
 <li>
 Must be able to work independently with minimal support.
 </li>
 <li>
 Must have the ability to handle multiple projects under tight deadlines, while maintaining a realistic balance among priorities.
 </li>
 <li>
 Must demonstrate a high degree of attention to quality, details, and correctness.
 </li>
 <li>
 Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
 
 
 </li>
 </ul>
 
 Location:
 
 Noida, India (in-office)
 
 
 Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.
 
 
 This job description should not be interpreted as all-inclusive; it is intended to identify the major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.
 
 
 
 GLI is an Equal Opportunity Employer
 
 
 
 
 Apply online at www.gaminglabs.com/careers
 
</div>

Commercial Business Analyst- Noida

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