business services manager

HUMAN CAPITAL

<div>
 Human Capital is a venture firm dedicated to empowering builders of technology. We invest in and build teams alongside founders driven to create meaningful, long-term impact, including SpaceX, Commure, Snowflake, and xAI. With more than $2B in capital committed, our stage-agnostic portfolio includes many companies we invested in before they became unicorns.
 
 
 
 Position Overview
 
 
 
 We are seeking a highly organized, proactive Business Office Manager to oversee daily office operations and ensure a smooth, efficient, and welcoming workplace. The Business Office Manager will serve as the backbone of the office, supporting staff, managing administrative functions, coordinating vendors, and keeping operations running seamlessly.
 
 
 
 Key Responsibilities
 
 
 
 
 Office Operations
 
 
 
 <ul>
 <li>
 Oversee day-to-day office operations and ensure a well-organized, efficient workplace
 </li>
 <li>
 Manage office supplies, equipment, and inventory; coordinate maintenance and repairs
 </li>
 <li>
 Serve as primary point of contact for office vendors, building management, and service providers
 </li>
 <li>
 Foster a positive, professional, and collaborative office culture
 
 
 </li>
 </ul>
 
 Administrative &amp; Staff Support
 
 
 
 <ul>
 <li>
 Support leadership and staff with administrative tasks, scheduling, and coordination
 </li>
 <li>
 Maintain office policies, procedures, and documentation
 </li>
 <li>
 Assist with onboarding new employees and coordinating office-related training
 
 
 </li>
 </ul>
 
 Financial &amp; HR Support
 
 
 
 <ul>
 <li>
 Process invoices, expense reports, and basic bookkeeping tasks
 </li>
 <li>
 Assist with payroll, benefits administration, and HR-related documentation
 </li>
 <li>
 Prepare quarterly reporting for incentive programs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong organizational and time management skills
 </li>
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 Excellent written and verbal communication skills
 </li>
 <li>
 Proficiency in Google Workspace
 </li>
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 Ability to multitask, prioritize, and work independently
 </li>
 <li>
 Problem solver with a proactive mindset
 
 
 </li>
 </ul>
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</div>

Business Office Manager

The Plaza at Richardson

<div><h2 class="jobSectionHeader">Join Our Team as a Business Office Manager</h2>

Drive Operational Excellence in Long-Term Care

We are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment.

<h2 class="jobSectionHeader">Your Impact as a Business Office Manager</h2>

In this role, you will:
<ul>
<li>Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
</li>
<li>Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
</li>
<li>Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
</li>
<li>Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
</li>
<li>Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
</li>
<li>Provide Training and Coverage: Train staff to ensure &ldquo;3 Deep&rdquo; office backup coverage
</li>
<li>Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
</li>
<li>Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions
</li>
</ul><h2 class="jobSectionHeader">What Makes You a Great Fit</h2>

We&rsquo;re looking for someone who:
<ul>
<li>Has experience in accounts receivable and general financial processes
</li>
<li>Demonstrates excellent organization and multitasking ability
</li>
<li>Is proficient in typing, 10-key entry, and general computer use
</li>
<li>Communicates clearly in English, both verbally and in writing
</li>
<li>Meets deadlines with accuracy and attention to detail
</li>
<li>Cares genuinely for elderly and disabled individuals
</li>
<li>Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities
</li>
</ul><h2 class="jobSectionHeader">Benefits (Full-Time)</h2>
<ul>
<li>Comprehensive Coverage: Health, Dental, and Vision Insurance
</li>
<li>Extra Protection: AD&amp;D, Short-Term Disability, Cancer, Critical Illness, and more
</li>
<li>Life Insurance: Whole and Term Policies
</li>
<li>Professional Growth: Tuition Reimbursement for continued education
</li>
<li>Time to Recharge: Paid Time Off
</li>
<li>Retirement Planning: Immediate 401(k) eligibility
</li>
<li>Unwavering Support: Exceptional corporate resources
</li>
</ul><h2 class="jobSectionHeader">Equal Opportunity Employer</h2>

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

Business Office Manager - Long-Term Care

Topaz HR Advisory

<div><div>Position Overview
<div>Our client is seeking an experienced, highly organized Corporate Business Office Manager (BOM) to oversee and support business office operations across multiple skilled nursing and long-term care facilities. The ideal candidate will ensure efficient revenue cycle management, billing accuracy, collections performance, resident account management, and compliance with company policies and regulatory requirements.
</div><div>Responsibilities
</div><ul><li>Oversee business office operations across multiple nursing home facilities.
</li><li>Support and train facility-based Business Office Managers and administrative staff.
</li><li>Monitor Medicare, Medicaid, Managed Care, and Private Pay billing processes.
</li><li>Review accounts receivable ageing reports and implement collection strategies.
</li><li>Ensure timely and accurate resident trust account management.
</li><li>Assist facilities with admissions, insurance verification, and financial documentation.
</li><li>Conduct audits of resident accounts and billing records.
</li><li>Develop and implement best practices to improve cash flow and operational efficiency.
</li><li>Ensure compliance with federal, state, and facility regulations.
</li><li>Partner with Executive Directors, Administrators, and Finance teams to resolve billing and reimbursement issues.
</li><li>Generate reports and present operational metrics to senior leadership.
</li><li>Participate in facility visits and provide ongoing operational support.
</li></ul><div>Qualifications
</div><ul><li>3+ years of Business Office Management experience in a Skilled Nursing Facility (SNF) or Long-Term Care setting.
</li><li>Multi-facility or corporate oversight experience preferred.
</li><li>Strong knowledge of Medicare, Medicaid, Managed Care, and Private Pay billing.
</li><li>Experience managing Accounts Receivable and collections.
</li><li>Excellent organizational, analytical, and problem-solving skills.
</li><li>Proficiency with healthcare billing and EMR systems.
</li><li>Strong communication and leadership abilities.
</li><li>Ability to travel between facilities as needed.
</li></ul><div>Compensation &amp; Benefits
</div><ul><li>Competitive salary based on experience.
</li><li>Health, dental, and vision benefits.
</li><li>Paid time off and holidays.
</li><li>Professional growth opportunities within a growing healthcare organization.</li></ul></div></div><div></div>

ALIYA Healthcare

<div>Job Summary 
As a Business Office Manager, you will take charge of accounts receivables within your facility. Your work will ensure our residents receive the highest standard of care they have grown to expect at ALIYA Healthcare. Our residents will depend on your knowledge, skills, and attention to detail to ensure their financial needs are met. 
Business Office Responsibilities<ul><li>
Ensure that Public Aid applications are completed within 7 days of admission by coordinating with the Admissions Department and family.</li><li>
Utilize Medicaid Pending Checklist</li><li>
Maintain financial files on all residents and ensure all documentation is completed as necessary.</li><li>
Enroll Medicaid and Medicaid Pending residents in direct deposit for all income types through RFMS upon admission.</li><li>
Log into RFMS daily to run Direct Deposit Status report, verify resident statuses are accurate.</li><li>
Apply representative payee for social security and/or change of address.</li><li>
Verify responsible party in PCC has a complete address and phone number for statements and collection calls upon admission.</li><li>
Assign residents into a billing category: Mail statements or Do Not Mail statements upon admission.</li><li>
Utilize BOM Financial Share Drive Folder</li><li>
Act as a liaison between Corporate Office and family members for all billing related questions.</li><li>
Update Regional BOM on all Public Aid changes including admissions, discharges, payer changes, and income changes.</li><li>
Upload all changes and supporting documentation to PCC resident profile Misc Tab</li><li>
Rerun Medicaid (MEDI) Eligibilities monthly for all Medicaid residents</li><li>
Apply for BCBS secondary insurance for all long-term care residents with sufficient income and no secondary insurance policy upon admission.</li><li>
Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.</li><li>
Utilize AR aging report in PCC</li><li>
Make notes in the resident file under Collections Tab to track progress.</li><li>
Discuss progress of collection call on a weekly call with Regional BOM</li><li>
Notify the facility administrator of any issues or IVDs that need to be issued</li><li>
Complete Medicaid Redetermination forms with all required supporting documentation immediately upon receipt.</li><li>
Attend Medicare Meetings to verify days remaining, secondary insurances, long term resident plans, etc.</li><li>
On the 1st of the month review RFMS reconciliation report; reconcile trust.</li><li>
Once a year, submit income changes for all Social Security income changes (typically notifications arrive between December and February)</li><li>
Complete daily census</li><li>
Pay monthly resident insurance premiums from RFMS by 5th of each month</li><li>
Weekly follow up with DHS for all Medicaid Pending cases in house and discharged</li><li>
Submit accounts to collections once all collection efforts are exhausted, make sure to documents said efforts in PCC collections tab</li><li>
Compete daily deposits, process any credit card payments and submit to AR Specialist for posting.</li><li>
Verifying insurance coverage and eligibility for residents</li></ul> 
 
CNAHP</div>

Trinity Health

Employment Type: 
Full time
 
Shift: 
Day Shift
 
Description: 
POSITION PURPOSE
 
Work Remote Position
 Manages and oversees a team responsible for daily cash posting within the Hospital or Medical Group revenue operations of an assigned Patient Business Services (PBS) location. Leads team responsible for daily cash posting reconciliation to ensure accurate billing, collections, and posting processes are followed. Motivates staff to achieve the highest levels of customer satisfaction and to meet the organization goals for customer service, operational and financial performance to achieve a world class revenue cycle team. Attends managerial meetings and supports the core values of Trinity Health, which is an integral part of this position. This position reports directly to the Director Cash Application and Customer Service.
 
ESSENTIAL FUNCTIONS
 
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
 
Manages and oversees day-to-day activities and responsibilities of cash posting team responsible for receipt, posting, and reconciliation of all incoming cash payments in order to achieve optimal performance and colleague productivity goals for an assigned PBS location.
 
Responsible for the supervision of Cash Posting Supervisor(s) and subordinate colleagues, and with the assistance of the Supervisor, ensures all cash posting activities are completed in a timely, accurate and compliant manner.
 
Develops proposals for the Director Cash Application and Customer Services regarding long and short-term goals, objectives and strategies for the cash posting operations. Monitors operations to ensure goals are achieved.
 
Assists the Director Billing and Follow-up in the development of broader goals and objectives based on assigned PBS needs and ensures continuous improvement in quality, operational cost effectiveness, customer satisfaction and resource utilization.
 
Reviews cash posting trends, makes recommendations for resolution of issues and findings from Cash Posting Supervisor(s), and report findings to the Director Cash Application and Customer Service and others PBS leadership.
 
Monitors cash posting team productivity and performance to identify areas of inconsistency and to optimize utilization of colleague resources.
 
Participates with peers and the Director Cash Application and Customer Service in the redesign of cash posting processes and systems to improve services, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes.
 
Manages continuous quality improvement initiatives across the cash posting team and other departments within the PBS to streamline processes.
 
Manages assigned staff to ensure steady workflow balance and high-quality outcomes anticipating and planning for staffing fluctuations:
 
<ul>
<li>Interviews, selects and is accountable for the on-going development and evaluation of colleagues within the area of responsibility;</li>
<li>Develops colleague work schedules to ensure cost effective staffing that meets customer requirements and financial performance;</li>
<li>Establishes, implements and evaluates on-going performance improvement programs, utilizing an interdisciplinary approach;</li>
<li>Responsible for the financial and personnel management of assigned areas, and</li>
<li>Effectively directs and facilitates a multidisciplinary team to achieve its desired outcomes.</li>
</ul>
Creates and monitors a culture supportive of personnel, fostering individual motivation, teamwork and high levels of performance and accountability utilizing a participative management style to ensure staff retention. Identifies action plans to improve the quality of services in a cost-efficient manner and facilitates plan implementation.
 
Maintains professional development and growth through journals, professional local, regional and national affiliations, continuing educational programs seminars, and workshops to keep abreast of trends in revenue cycle operations and healthcare in general:
 
<ul>
<li>Develops and implements an annual plan of personal and professional development.</li>
</ul>
Serves in a leadership role and promotes positive Human Resource Management skills by fostering teamwork between business and clinical stakeholders and by recruiting, retaining, training, monitoring, developing and managing staff to achieve strategic objectives.
 
Other duties as needed and assigned by the Director.
 
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
 (Salary Range: $36.3426-$54.5140)
 
MINIMUM QUALIFICATIONS
 
Must possess a comprehensive knowledge of revenue cycle functions and systems, as normally obtained through a Bachelor’s degree in Business or Healthcare Administration or a related field, and minimum five (5) years of experience within the area of revenue management, specifically experience managing the functional area of Cash Posting/Cash Application or other management functions related to revenue cycle activities or an equivalent combination of education and experience. Experience in a complex multi-entity healthcare organization or large complex revenue cycle services preferred.
 
Exhibits superior management skills that emphasize team‑building and strong leadership with the ability to provide clear direction to the department.
 
Demonstrated ability to interpret 3rd party payer contract requirements and recommend, design and implement procedures for compliance with regulations and standards
 
Supervisory experience.
 
Must have strong written and verbal communication skills. Ability to communicate and work with patients/guarantors, physicians, physician office personnel, colleagues, 3rd party payer review personnel, and others to expedite revenue cycle processes to avoid negative financial and/or customer service impact on the facility. Serves as a change agent, coach, mentor, team builder and facilitator.
 
Must demonstrate strong organizational skills leading a combination of direct and dotted‑line reporting relationships.
 
Effective critical thinking, problem solving and decision-making skills. Strong quantitative and analytical abilities to process and display data.
 
Requires proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
 
Must be comfortable operating in a collaborative, shared leadership environment.
 
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
 
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
 
This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards.
 
Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues.
 
Manual dexterity is needed to operate a keyboard. Hearing is needed for extensive telephone and in person communication.
 
The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions
 
Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
 
Must possess the ability to comply with Trinity Health policies and procedures.
 
Our Commitment
 
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Manager Cash Posting/Applications -PFS (Remote)

Summation Financial Services

<div><h3 class="jobSectionHeader">Mobile Business Office Manager (On-Site, Travel Required)</h3>

Summation Financial Services 
Boston, MA (Greater Boston Area) 
Full-Time

<h3 class="jobSectionHeader">Position Overview</h3>

Summation Financial Services is hiring a Mobile Business Office Manager to support business office operations across skilled nursing facilities in the Boston and Greater Boston area.

This is a fully on-site, travel-based role requiring regular local travel between facilities. This position is not remote.

In this role, you will provide hands-on leadership, training, and operational support to ensure strong financial performance, accurate billing, and compliance across multiple locations.

<h3 class="jobSectionHeader">Key Responsibilities</h3>

Accounts Receivable &amp; Billing
<ul>
<li>Manage and oversee Medicare, Medicaid, and private pay billing</li>
<li>Monitor accounts receivable aging, collections, and cash flow</li>
<li>Identify and resolve billing discrepancies and denials</li>
<li>Report delinquent accounts and trends to leadership</li>
</ul>
Operational Support &amp; Coverage
<ul>
<li>Step in as needed to perform Business Office Manager or Billing Assistant duties</li>
<li>Provide coverage during staffing shortages or transitions</li>
<li>Ensure continuity of business office operations across facilities</li>
</ul>
Training &amp; Process Improvement
<ul>
<li>Train and support on-site staff in billing systems and best practices</li>
<li>Implement standardized processes to improve accuracy, compliance, and efficiency</li>
<li>Assist with system implementations and workflow improvements</li>
</ul>
Compliance &amp; Reporting
<ul>
<li>Ensure adherence to state, federal, and payer regulations</li>
<li>Maintain accurate documentation and audit readiness</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3>
<ul><li>Minimum 2+ years of experience in healthcare billing, accounts receivable, or business office operations</li>
<li>Experience in skilled nursing facilities (SNF) or long-term care strongly preferred</li>
<li>Strong knowledge of Medicare, Medicaid, and insurance billing processes</li>
<li>Proven ability to improve AR performance and resolve complex billing issues</li>
<li>Excellent organizational, communication, and problem-solving skills</li>
<li>Ability to travel locally between facilities on a regular basis</li>
</ul><h3 class="jobSectionHeader">Compensation &amp; Benefits</h3>

We offer a competitive compensation package including:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Prescription Coverage &amp; Telemedicine</li>
<li>Health Savings Account (HSA) &amp; Flexible Spending Account (FSA)</li>
<li>Company-Paid Life Insurance</li>
<li>401(k) Retirement Plan</li>
<li>Paid Time Off (PTO)</li>
<li>Employee Assistance Program (EAP)</li>
</ul><h3 class="jobSectionHeader">Why Join Summation Financial Services?</h3>
<ul><li>Work in a high-impact role supporting multiple healthcare facilities</li>
<li>Gain exposure to diverse operational environments</li>
<li>Be a key contributor in improving financial performance and compliance</li>
<li>Join a team focused on support, structure, and results</li>
</ul><h3 class="jobSectionHeader">Apply Today</h3>

If you have a background in healthcare billing and enjoy a hands-on, fast-paced role with travel, we encourage you to apply. 

<div>
SFSMBOM</div></div>

Mobile Business Office Manager (On-Site, Travel Required)

South Jersey Automotive Group

JOB DESCRIPTIONHigh volume automotive group is currently recruiting for an Internet Sales Manager / Business Development Center (BDC) Manager. The Internet Sales Manager will oversee the Internet department which responds to customer inquiries and ensures that the dealership maximizes potential on Internet sales.TARGET SALARY Competitive Salary + Aggressive Bonus (Target Income of $125,000 to $175,000) Benefits include medical, dental, 401k, and more!DUTIES &amp; RESPONSIBILITIES - Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person. - Hire, train and cultivate BDC staff. - Has thorough knowledge of all dealership products and services. - Satisfies the transportation needs of Internet-generated customers. - Directs customers to product information resources, including those available on the Internet. - Assists customers in selecting a vehicle. - Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction. - Checks email frequently and responds to inquires immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention. - Coordinates Internet promotions with other dealership sales promotions and advertising. - Ensures that the Web site address is prominently displayed throughout the dealership; e.g., on business cards, flyers, pens, and all dealership advertising. - Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise. - Works with webmaster to update the Web site frequently to attract new and repeat visitors. - Maintains an ongoing customer database to capture repeat business. - Knows and understands the federal, state, and local laws which govern retail automobile sales. - Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. - Keeps abreast of new products, features, accessories, etc., and their benefits to customers. - Attends product and sales training as requested by the General Manager. - Attends sales meetings. - Maintains professional appearance. - Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.JOB REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Previous experience within the internet department of an automotive dealership. - Must have strong technical and Internet skills. - Exceptional leadership skills. - Must have a valid driver's license.HOW TO APPLY Interviews will be scheduled via e-mail only. Please submit resume for immediate consideration.Pay: $125,000.00 - $175,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Automotive Call Center Manager

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Business Office Manager

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