business services manager

Smart Biz

<p><b>Job Description:</b><br/>Smart Biz is looking for a motivated and experienced <b>Business Setup Manager</b> to lead and manage our client advisory and company formation services. The ideal candidate will be responsible for overseeing business setup operations, guiding clients through the process, and ensuring that each setup aligns with their business objectives.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage the business setup team in handling client requirements across <b>Free Zones, Mainland, and Offshore jurisdictions</b>.</li><li>Advise clients on the best setup options tailored to their goals.</li><li>Maintain up-to-date knowledge of UAE laws, rules, and government regulations related to business setup.</li><li>Build and maintain strong, long-term client relationships.</li><li>Oversee and ensure the achievement of monthly sales targets.</li><li>Drive lead generation activities and manage conversion strategies.</li><li>Liaise with government and licensing authorities for documentation and approvals.</li><li>Provide guidance, training, and mentorship to team members to ensure high performance.</li></ul><p><b>Requirements:</b></p><ul><li><b>2&ndash;4 years of proven experience</b> in business consultancy, corporate services, or a related field (UAE experience strongly preferred).</li><li>Prior experience in a <b>managerial or supervisory role</b> is an advantage.</li><li>Strong knowledge of UAE business laws and jurisdictions.</li><li>Excellent communication, leadership, and negotiation skills.</li><li>Ability to multitask, manage deadlines, and work effectively under pressure.</li><li>Fluency in English (Arabic and other languages are a plus).</li></ul><p><b>Benefits:</b></p><ul><li>Attractive salary + commission structure.</li><li>Monthly incentives and performance bonuses.</li><li>Clear career growth and leadership opportunities.</li><li>Supportive and professional work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: AED7,500.00 - AED8,000.00 per month</p>

Business Setup Manager

TALENTMATE

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Business Development Manager for Government Services
 </strong>
 will lead and drive growth within the UAE Business with a focus on government services. This role is critical in understanding our market, building partnerships, delivering tailored solutions and aligning our offerings with the strategic priorities of the UAE.
 <br/>
 <br/>
 This role will be responsible for developing Government Services as a key sector within the UAE through developing the pipeline, shaping new opportunities to deliver profitable growth and promote Serco&rsquo;s business as a recognised quality and reliable service provider with prospective clients and stakeholders.
 <br/>
 <br/>
 Based in Dubai, UAE, the role will be responsible for:
 <br/>
 <br/>
 <ul>
  <li>
   Conduct market analysis to understand addressable market, opportunities and clients to target within government services.
  </li>
  <li>
   Generating new business and organic growth opportunities within government services within UAE.
  </li>
  <li>
   Develop and maintain relationships and partnerships within the UAE Ministries that can support our growth ambitions.
  </li>
  <li>
   Working with Business Units to lead shaping and designing new market facing value propositions.
  </li>
  <li>
   To support with the development of new products and service offerings, as well as strengthening our existing USPs.
  </li>
  <li>
   Support and guide appropriate solutions in the context of bidding, providing relevant support to wider SMEs and Bid team.
  </li>
  <li>
   This role will create, lead and implement a structured client engagement programme, which acts as a framework for the sales team to operate within.
   <br/>
   <br/>
  </li>
 </ul>
 The role will report to the General Manager of the UAE.
 <br/>
 <br/>
 <strong>
  Key Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exceptional interpersonal and negotiation skills.
  </li>
  <li>
   Strong analytical and problem-solving abilities.
  </li>
  <li>
   Proficiency in English and Arabic.
  </li>
  <li>
   Knowledge of UAE market with a network within ministries and government entities in the UAE
  </li>
  <li>
   Demonstrated ability to lead cross-functional teams and manage complex projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 10 years of experience in business development or solutions management in the UAE and in government services sectors.
  </li>
  <li>
   Proven experience in the Middle East market, particularly in UAE
  </li>
  <li>
   Strong understanding of the Government Services sector
   <br/>
   <br/>
  </li>
 </ul>
 Job Details
 <br/>
 <br/>
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.serco.com/ Job Function: Business Development Company Industry/
 <br/>
 <br/>
 Sector: Government Relations Services
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


Business Development Manager - Government Services

Mastercard

<div>
 <strong>
  Our Purpose
  <br/>
  <br/>
 </strong>
 <em>
  Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
  <br/>
  <br/>
 </em>
 <strong>
  Title And Summary
  <br/>
  <br/>
 </strong>
 Manager, Services Business Development, Security Solutions
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
 <br/>
 <br/>
 The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers and is a key differentiator for Mastercard driving our business growth.
 <br/>
 <br/>
 The Security Solutions Business Development team is crucial in enhancing Mastercard&rsquo;s market presence and driving revenue growth through strategic security sales initiatives. As a key player in this team, you will be instrumental in promoting our innovative security products and services that safeguard payment integrity, digital transactions, and cybersecurity.
 <br/>
 <br/>
 <strong>
  Role
  <br/>
  <br/>
 </strong>
 The Services Business Development, Security Solutions Manager, is an active team member who will drive further growth of Mastercard Security Solutions business in Pakistan; creating strong partnerships with existing and new customers and focusing on achieving revenue targets and fostering regional expansion. The role will report into the East Arabia Services Business Development, Security Solutions Lead.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Expand the Security Solutions business in Pakistan and provide support in other East Arabia markets as needed (East Arabia Markets: UAE, Oman, Qatar, Kuwait, Pakistan and Afghanistan)
  </li>
  <li>
   Manage substantial product lines with a focus on meeting and exceeding revenue targets.
  </li>
  <li>
   Analyze the competitive landscape, market segments, and client needs to identify new business opportunities.
  </li>
  <li>
   Develop in-depth knowledge of Mastercard&rsquo;s Security Solutions products and Services to create customized and relevant solutions for clients solving for their needs
  </li>
  <li>
   Own the sales process from prospecting to contract execution, managing the sales pipeline, and ensuring continuous engagement with clients.
  </li>
  <li>
   Build and maintain strong relationships with clients, aligning efforts with Mastercard&rsquo;s Services and Core teams.
  </li>
  <li>
   Partner with Security Solutions Product Managers to address clients and markets needs effectively
  </li>
  <li>
   Create persuasive narratives and communicate the benefits of Security Solutions with/without other Mastercard products and platforms.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Extensive understanding of Pakistan market landscape, including payments, trends, and opportunities, with an experience in payments security is required.
  </li>
  <li>
   Proven track record of delivering solutions-oriented results, engaging with large customers and regulators
  </li>
  <li>
   Proven success in building and monetizing client relationships, delivering sales and revenue growth
  </li>
  <li>
   Excellent ability to build and maintain relationships with both internal and external stakeholders, with excellent communication and organizational skills.
  </li>
  <li>
   Ability to influence and motivate others to achieve objectives. Experience managing alignment with complex cross-functional teams
  </li>
  <li>
   Growth mindset, comfortable navigating in rapidly changing environments. Acts with a sense of urgency
  </li>
  <li>
   Experience working in an international and matrix environment is highly desirable.
  </li>
  <li>
   Strong written, presentation and verbal communications skills.
  </li>
  <li>
   Ability to travel as required
  </li>
  <li>
   Advanced proficiency in Word, Excel, and PowerPoint. Strong analytical, problem-solving, and interpersonal skills.
  </li>
  <li>
   Undergraduate degree required; MBA or relevant post-graduate degree is a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 If you have a passion for security solutions and a proven track record in driving business growth, we invite you to apply for this pivotal role in advancing Mastercard&rsquo;s Security Solutions in East Arabia.
 <br/>
 <br/>
 <strong>
  Corporate Security Responsibility
  <br/>
  <br/>
 </strong>
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 <br/>
 <br/>
 <ul>
  <li>
   Abide by Mastercard&rsquo;s security policies and practices;
  </li>
  <li>
   Ensure the confidentiality and integrity of the information being accessed;
  </li>
  <li>
   Report any suspected information security violation or breach, and
  </li>
  <li>
   Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
  </li>
 </ul>
</div>


Manager, Services Business Development, Security Solutions

Microsoft

<div></div><div><h1 class="jobSectionHeader"><b>Business Program Manager</b></h1><div><div><p>
Multiple Locations, United States</p></div></div><p></p><div><div><div><div><br>
Date posted</div><div><b>
Sep 24, 2025</b></div></div></div><div><div><div>
Job number</div><div><b>
1879680</b></div></div></div><div><div><div>
Work site</div><div><b>
0 days / week in-office - remote</b></div></div></div><div><div><div>
Travel</div><div><b>
0-25</b><b> </b><b>%</b></div></div></div><div><div><div>
Role type</div><div><b>
Individual Contributor</b></div></div></div><div><div><div>
Profession</div><div><b>
Business Operations</b></div></div></div><div><div><div>
Discipline</div><div><b>
Business Program Management</b></div></div></div><div><div><div>
Employment type</div><div><b>
Full-Time</b></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Overview</b></h3><div><div>
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&amp;S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers&rsquo; expectations in every interaction, whether in-product, digital, or human-centered. CE&amp;S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft&rsquo;s portfolio of solutions and products. Join CE&amp;S and help us accelerate AI transformation for our customers and the world.</div><div><br>
The CE&amp;S Customer Experience Architecture (CXA) team is dedicated to applying our technical depth and subject matter expertise to deliver keystone innovations that transform customer experience and accelerate business value. The CXA Chief of Staff team is seeking a <b>Business Program Manager</b> to champion operational excellence and contribute to high impact cross-team initiatives.</div><div><br>
We are looking for a strategic, execution-driven Business Program Manager (BPM) to join the CX Architecture Chief of Staff team. This role will translate strategy into actionable plans, contribute to or leads a portfolio of projects, works with cross-functional teams, elevates operational excellence, and enables executive-level visibility across key programs. The ideal candidate will bring a strong mix of business acumen, stakeholder engagement, and program governance expertise to help scale impact across the organization.</div><div></div><div><br>
This role is flexible in that you can work up to 100% from home.</div><div><br>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><div><div><b>
Required/minimum qualifications</b></div><ul><li>
Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement<ul><li>
OR equivalent experience.</li></ul></li><li>
8+ years experience in program management, process management, or process improvement
<ul><li>OR equivalent experience.</li></ul></li></ul><div><b>
Additional or preferred qualifications</b><ul><li>
Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
<ul><li>OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
</li><li>OR equivalent experience.</li></ul></li></ul></div><div>
Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.<br>
<br>
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay<br>
<br>
Microsoft will accept applications for the role until September 29, 2025.</div><div></div><div><br>
#CES #CXA</div></div></div></div><div><div><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><div><div><b>
Business Program Excellence and Execution</b></div><ul><li>
Leverages data and performance metrics (e.g., OKRs and KPIs) to demonstrate the value of the program and show business impact through storytelling and using scorecards and real time dashboards. Adapts communication style and storytelling strategy according to audience and business needs.</li><li>
Shape and deliver internal and external program related communications.</li><li>
Leads the rhythm of business (ROB) during plan execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence. Works across teams (e.g., Engineering, Finance, Technical Program Management) to ensure all program requirements are understood and can be met.</li></ul><div><b>
Business Program Management</b></div><ul><li>
Contributes to or leads a portfolio of projects including the project plan, documentation of roles and responsibilities (e.g., responsible, accountable, consulted, informed [RACI] framework), timelines, milestones, financial management, performance metrics, and/or resource needs for complex programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes.</li></ul><div><b>
Business Program Planning and Design</b></div><ul><li>
Defines and tracks the success criteria (e.g., return on investment [ROI], service level agreements [SLAs], objectives and key results [OKRs] and key performance indicators [KPIs]) and performance metrics (e.g., quality, adoption, usage, impact, effectiveness) for the program, and identifies which data will result in data-driven decision making.</li><li>
Identifies and scopes opportunities to develop new programs and improve current ones. Identifies and provides solutions to root problems (e.g., root-cause analysis), defines the program strategy, gathers program requirements, establishes and maintains alignment with stakeholders/leaders, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record. Improves operations of existing programs by identifying appropriate methodologies and best practices, defining and diagnosing complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in complex program issues and strives for simplification. Ensures security principles are incorporated into all planning processes.</li></ul><div>
This role you will be responsible for developing plans, workbacks, defining and tracking performance metrics, action management and facilitating the Rhythm of Business (RoB).</div><div></div><div><b><br>
Other Responsibilties:</b></div><ul><li>
Embody our culture and values</li></ul></div></div></div></div><div></div><div><div><div>
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div></div><div><div><div>
&#60116;</div>Industry leading healthcare</div><div><div>
&#59326;</div>Educational resources</div><div><div>
&#59628;</div>Discounts on products and services</div><div><div>
&#60157;</div>Savings and investments</div><div><div>
&#63586;</div>Maternity and paternity leave</div><div><div>
&#59927;</div>Generous time away</div><div><div>
&#60241;</div>Giving programs</div><div><div>
&#61396;</div>Opportunities to network and connect</div></div></div><div></div><div><div><div>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div></div></div></div><p></p>

Business Program Manager

Red Sea Global Hospitality

<div>
 <p>
  <em>
   Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Title:
  </strong>
  Business Support Manager
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Hospitability Operations
 </p>
 <p>
  <strong>
   Reports to:
  </strong>
  VP Hospitality Operations
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Jeddah Office
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  As a Business Support Manager, you will serve as an essential extension of the Vice President of Operations, providing high-level executive support while also being actively involved on the ground. This hybrid role combines the organizational and administrative precision of an Executive Assistant with strong operational insight and stakeholder coordination. You will act as a key liaison between the VP and various internal and external stakeholders, ensuring smooth execution of strategic initiatives and operational projects within a dynamic luxury hospitality environment.
 </p>
 <p>
  At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Areas of Responsibilities
  </strong>
 </p>
 <p>
  Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Business Support Manager, you will need to:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Executive &amp; Administrative Support
  </strong>
 </p>
 <ul>
  <li>
   Manage the VP&rsquo;s calendar, travel plans, and meeting logistics with efficiency and discretion.
  </li>
  <li>
   Prepare high-quality reports, presentations, and briefing materials.
  </li>
  <li>
   Maintain strict confidentiality and demonstrate strong judgment in handling sensitive information.
  </li>
 </ul>
 <p>
  <strong>
   Operational Oversight &amp; Field Presence
  </strong>
 </p>
 <ul>
  <li>
   Regularly visit properties and operational sites to ensure alignment with strategic goals and service standards.
  </li>
  <li>
   Provide on-the-ground support during project rollouts, audits, and reviews.
  </li>
  <li>
   Monitor ongoing activities, flag potential issues, and drive timely resolution in coordination with operational leaders.
  </li>
 </ul>
 <p>
  <strong>
   Project Management &amp; Follow-Up
  </strong>
 </p>
 <ul>
  <li>
   Track and support the execution of key business initiatives led by the VP.
  </li>
  <li>
   Ensure follow-up on decisions, deadlines, and deliverables by coordinating with relevant departments and stakeholders.
  </li>
  <li>
   Maintain action trackers and project dashboards for transparency and accountability.
  </li>
 </ul>
 <p>
  <strong>
   Stakeholder Communication &amp; Liaison
  </strong>
 </p>
 <ul>
  <li>
   Serve as the main point of contact between the VP and internal/external stakeholders.
  </li>
  <li>
   Represent the VP in meetings when required and ensure accurate communication and follow-up.
  </li>
  <li>
   Build strong cross-functional relationships to support efficient information flow and alignment.
  </li>
 </ul>
 <p>
  <strong>
   Reporting &amp; Analysis
  </strong>
 </p>
 <ul>
  <li>
   Consolidate data and insights to support strategic decision-making.
  </li>
  <li>
   Assist in the preparation of business reviews, performance updates, and operational summaries.
  </li>
  <li>
   Identify trends and gaps, offering recommendations to improve execution and efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   In Return, What We Offer
  </strong>
 </p>
 <ul>
  <li>
   Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
  </li>
  <li>
   Competitive compensation package.
  </li>
  <li>
   Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
  </li>
  <li>
   Health Insurance coverage whilst in service.
  </li>
  <li>
   A supportive and inclusive work environment that values diversity and collaboration.
  </li>
  <li>
   Employee Recognition Programs.
  </li>
  <li>
   Daily meals on duty and uniform dry-cleaning services.
  </li>
  <li>
   Year-round events of social, wellness programs, charity drives, and sports activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Accessibility and Adjustments
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
  </em>
 </p>
</div>


Business Support Manager

Remofirst

<div><div><div><b>RemoFirst</b> empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.</div><div></div><div><br>
Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo).</div><div></div><div><br>
We are a small but strong team of 160 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented <b>Business Operations Manager</b> to help spearhead the overall look and feel of our features and services.</div><div></div><div><br>
As a <b>Business Operations Manager</b>, your primary responsibility will be to develop and maintain strategic relationships with our local EORs in the Africa region, ensuring exceptional service delivery and therefore maximizing value for our clients. You will work closely with cross-functional teams at RemoFirst, including Sales, Customer Success, and Product, to ensure alignment between local partner strategies, and RemoFirst internal initiatives to drive overall business growth.</div></div>
<div><div><h3 class="jobSectionHeader"><b>What you would be doing:</b></h3><ul><li><ul><li>
Create &amp; optimize the processes within the Operations Department.</li><li>
Create &amp; monitor performance metrics
</li><li>Improve the onboarding of the stakeholders to the platform.</li><li>
Ensure that all of the stakeholders use the platform efficiently.</li><li>
Constantly monitor efficiency within the department and develop ways to make them more effective.</li><li>
Close cooperation with the CS department on the day-to-day escalations.</li><li>
Oversee planning, operational systems and controls, and the organization of fiscal documentation.</li><li>
Escalate client concerns to the stakeholders and design solutions to resolve complaints and maximize customer satisfaction.</li><li>
Work with tax calculators, country guides, and country compliance.</li><li>
Offer operational data and insights for establishing and evaluating improvement strategies and tactics.</li><li>
Ensure smooth workflows within each department and establish easy and lucid communication channels between other departments and operations.</li><li>
Track day-to-day escalations that arise in the operations department.</li><li>
Establish a safe, healthy, and inclusive work environment.</li><li>
The principal point of contact for external stakeholders.</li><li>
Help with employee appraisals by communicating job expectations and monitoring and reviewing job contributions.</li><li>
Analyze data and assist in predicting the company&rsquo;s requirements, preparing a yearly budget, and planning future spending.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>What you'll need:</b></h3><ul><li><ul><li>
2-5 years experience in an EOR, outsourcing, or client-facing HR tech space.</li><li>
2-5 years experience in HR or employment law.</li><li>
Ability to build 0-1 process and programs.</li><li>
1-3 years of project management experience.</li><li>
Multilingual is a plus.</li></ul></li></ul></div></div></div>

Business Operations Manager

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 About Amazon.com
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 <br/>
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
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 <br/>
 Key job responsibilities
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 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Team Manager, Vendor Consultants Team - RBS AVS
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 <br/>
 As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors.
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 RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor&rsquo;s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they&rsquo;re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships.
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 You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor&rsquo;s business.
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 A day in the life
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 <strong>
  Responsibilities Include
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  <br/>
 </strong>
 <ul>
  <li>
   Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed.
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  <li>
   Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience.
  </li>
  <li>
   Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.
  </li>
  <li>
   Manage end to end goal setting for team to align with organizational goals.
  </li>
  <li>
   Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns.
  </li>
  <li>
   Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
  </li>
  <li>
   Leads recruiting and hiring efforts across direct team and broader organization.
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  <li>
   Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants.
  </li>
  <li>
   Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6+ years of digital advertising and client facing roles with a focus on data analysis experience
  </li>
  <li>
   Bachelor's degree
  </li>
  <li>
   Experience analyzing data and best practices to assess performance drivers
  </li>
  <li>
   Experience influencing internal and external stakeholders
  </li>
  <li>
   Experience with sales CRM tools such as Salesforce or similar software
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of mentoring, leading and coaching experience
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
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 <strong>
  Company
 </strong>
 - ADCI - BLR 14 SEZ
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 <br/>
 Job ID: A2979547
</div>


Manager, Vendor Consultant

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