business solutions analyst

Palo Alto Networks

<div><div>Santa Clara, California, United States IT Ref ID: JR-011763</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary<div>
Principal Business Systems Analyst (BSA) &ndash; IT Technical Services. Palo Alto Networks IT is looking for a Principal BSA to revolutionize the post-sale customer experience. As our Technical Services lead, you will be the functional architect for the tools that power our global Professional Services and Customer Success organizations. We are redefining the role of the BSA. While the industry traditionally focuses on documentation, we empower our Principal BSAs to be 'Builders of Solutions.' By combining deep domain expertise in PSA and CSM platforms&mdash;specifically Clarizen and Gainsight&mdash;with modern AI augmentation, you will transcend static requirements. Your focus will shift to functional validation and rapid prototyping, ensuring our Technical Services organization remains at the forefront of industry innovation. You will operate at the highest level of functional influence, bridging the gap between executive strategy and engineering execution. You aren't just improving workflows; you are defining the future 'Agent-Native' methodologies that will become our organizational standard.</div><div><div><div>
Key Responsibilities</div></div><div></div><ul><li>
Strategic Blueprinting (Service Delivery): Develop future-state concepts for Professional Services and Customer Success. You will lead the 'as-is' to 'to-be' transition, ensuring our PSA (Clarizen) and CSM (Gainsight) tools are optimized for global scale.</li><li>
Organizational Impact: Address high-stakes issues that impact the overall success of the functional organization. Proactively identify and resolve technical gaps that inhibit global productivity.</li><li>
AI-Augmented Prototyping: Instead of waiting for long engineering cycles, you will use AI-assisted tools (e.g., LLMs, low-code builders) to create 'Living Specs'&mdash;functional prototypes that validate business logic and data flows before they reach development.</li><li>
Agentic Process Design: Identify manual friction points in the service lifecycle and architect 'Agent-Native' solutions. You will define the guardrails and business intent for AI agents to automate tasks like resource forecasting, health scoring, and project risk mitigation.</li><li>
Independent Execution: Exercise wide latitude in determining objectives and approaches for special assignments. You are highly independent in the completion of day-to-day work and the definition of your own project milestones.</li><li>
Cross-Functional Leadership: Establish and lead diverse teams across Sales Ops, Finance, and Support. You will serve as the primary spokesperson for the Technical Services IT organization to top-tier executive decision-makers.</li><li>
Data Stewardship: Partner with data teams to ensure the underlying data in Clarizen, Gainsight, and SFDC is 'AI-Ready.' You will define the data acquisition and transformation requirements needed to power predictive insights.</li><li>
Mentorship &amp; Quality: Drive the evolution of the BSA team. You will mentor senior BSAs on moving from 'Scarcity Management' (waiting for dev time) to 'Independent Innovation Velocity' using AI tools.</li></ul></div>
Qualifications
<div><div>Required Qualifications</div></div><div></div><ul><li>
Expert Domain Knowledge: Deep expertise in major PSA/CSM platforms (Gainsight, Planview, FinancialForce, ChurnZero). You understand the business nuances of utilization, milestone billing, and customer health tracking.</li><li>
Experience Tier: 12+ years of related experience (Bachelor&rsquo;s), 8+ years (Master&rsquo;s), or 5+ years (PhD).</li><li>
Technical Agency: A 'Builder' mindset. You have a proven ability to move beyond static PRDs by using AI tools to validate API logic, mock up UIs, or simulate data flows independently.</li><li>
Agile Mastery: Deep experience leading Agile/Scrum teams, shifting the focus from 'User Stories Written' to 'Time-to-Validation.'</li><li>
Ecosystem Expertise: Advanced understanding of Salesforce (SFDC) architecture and how it integrates with specialized service delivery platforms.</li></ul><div><div>
Preferred Qualifications</div></div><div></div><ul><li>
From Documentation to Execution: You prefer a functional demo over a 50-page document. You thrive in environments where you can 'build to learn.'</li><li>
Innovation Velocity: A drive to design disruptive solutions that treat AI as a core differentiator rather than a 'bolt-on' feature.</li><li>
Communication: Superlative collaboration skills with the ability to influence at the executive level through clear, data-backed, and prototype-supported narratives.</li><li>
Industry Context: Previous experience in a high-growth cybersecurity or SaaS environment.</li><li>
Technical Background: Software development or systems engineering background is a significant plus.</li><li>
Data Proficiency: Experience using qualitative and quantitative insights to drive architectural decisions.</li></ul>
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$143,000.00 - $232,000.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div>

Principal Business Solutions Analyst - IT Technical Services

Mercy

<div><div><ul><li>Chesterfield, Missouri</li><li>
Support Services</li><li>
Other Professional Non-Clinical</li><li>
Regular</li><li>
Full-time</li><li>
Remote</li><li>
JR239163</li></ul><div><div><div><div><div>
</div></div></div></div></div></div><div></div><div><div><h1 class="jobSectionHeader">
Find Your Calling At Mercy!</h1><ul><li>Formulates and defines business scope and objectives as well as Epic Clinical Systems requirements through research and fact-finding combined with an understanding of business and industry requirements</li><li>Performs functional analysis, requirements, definition and application module configuration and testing.</li><li>Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables</li><li>Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions</li><li>Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation</li><li>May be involved in the installation and tuning of modification, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop scripts necessary for application functionality</li><li>Functions as a primary liaison between Epic Clinical Systems teams and internal and external customer teams requiring Epic Clinical Systems services</li><li>Manages and cultivates the Epic Clinical Systems teams relationships with internal customers and project teams</li><li>Marshalls appropriate resources to deliver Epic Clinical Systems services in support of project deliverables</li><li>Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support</li><li>Deployment/Implementation planning and executing the implementation of new applications or system integration and testing</li><li>Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment</li><li>Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.</li></ul><h1 class="jobSectionHeader">
Position Details:</h1>
Minimum Required Qualifications Education: Bachelors degree in related field, specialized training, or equivalent work experience and 2 years of relevant technical or business work experience Licensure: Clinical license preferred - pharmacist Experience: 2 years of clinical or relevant technical or business work experience preferred. Certification/Registration: Epic Certification (within 6 months of hire) Other Skills and Knowledge: - Experience with requirements management, diagramming, use case development - Experience in process design, reengineering, and requirements documentation methodologies - Experience in the design and production of quality deliverables - Skilled in using Microsoft Office products including Visio - General understanding of Software Development Life Cycle - Good communication skills, both verbal and written - Vendor relationship skills - General understanding of a variety of operating systems - Ability to work in a complex technical environment<h1 class="jobSectionHeader">
Why Mercy?</h1>
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.</div></div></div>

Hybrid - Senior Clin Business Solutions Analyst-Pharmacy (Exempt)

Honeywell

<div>
 
 Job Description
 
 
 
 As a
 
 Business Systems Analyst
 
 here at Honeywell, you will be responsible for leading the analysis, design, and implementation of business systems. Collaborating with cross-functional teams, you will gather and document business requirements from stakeholders and develop technology solutions to meet those requirements.
 
 
 You will report directly to our
 
 Manager
 
 and you&rsquo;ll work out of our
 
 Bangalore, India
 
 location on a
 
 Hybrid
 
 work schedule.
 
 
 In this role, you will impact the organization by leveraging your expertise in business systems analysis to identify opportunities for process improvement, streamline workflows, and optimize system functionality.
 
 
 
 Responsibilities
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Lead the analysis, design, and implementation of business systems.
 </li>
 <li>
 Gather and document business requirements from stakeholders.
 </li>
 <li>
 Collaborate with cross-functional teams to develop technology solutions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 YOU MUST HAVE
 
 
 
 <ul>
 <li>
 Minimum of 2 years of experience in business systems analysis or related role.
 </li>
 <li>
 Strong knowledge of business processes and systems.
 </li>
 <li>
 Experience with system implementation and project management.
 </li>
 <li>
 Excellent analytical and problem-solving skills.
 
 
 </li>
 </ul>
 
 WE VALUE
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Computer Science, or related field.
 </li>
 <li>
 Strong leadership and communication skills.
 </li>
 <li>
 Ability to work effectively in a team environment.
 </li>
 <li>
 Attention to detail and ability to meet deadlines.
 
 
 </li>
 </ul>
 
 #AERO26
 
 
 
 
 About Us
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

Business Systems Analyst

Johnson Controls

<div>Job Title: ServiceNow Business Analyst
Location: Pune
About the Role<ul><li>
We&rsquo;re looking for a ServiceNow Business Analyst who can work closely with business teams, process owners, Platform Leaders and technical teams to improve how the organization uses the platform. You will gather requirements, document processes, support enhancements, and ensure that solutions delivered by developers and admins align with business needs and platform standards. This role requires strong understanding of ServiceNow modules, especially ITSM, ITAM and ITOM, along with the ability to translate business problems into clear, actionable work.</li></ul>
Key Responsibilities<ul><li>
Meet with business stakeholders to understand needs, pain points, and improvement opportunities.</li><li>
Translate business requirements into clear user stories, functional specifications, and acceptance criteria.</li><li>
Support Agile delivery by participating in sprint planning, backlog refinement, stand‑ups, and reviews.</li><li>
Work with the Demand Management process to assess new requests, clarify scope, and help prioritize work.</li><li>
Review existing processes and recommend improvements, automation, or simplification.</li><li>
Work with developers and admins to ensure requirements are understood and implemented correctly.</li><li>
Support ITSM, ITAM, ITOM and other modules by reviewing workflows, forms, data structures, and access needs.</li><li>
Participate in design discussions and ensure solutions follow platform best practices.</li><li>
Assist with testing activities, including test case creation, UAT coordination, and validating delivered changes.</li><li>
Help maintain data quality across key tables, including CMDB, ITSM, and asset‑related records.</li><li>
Document process flows, configuration changes, and platform updates in a clear and consistent format.</li><li>
Support catalog item improvements, workflow updates, and small enhancement requests.</li><li>
Work with cross‑functional teams to manage the backlog, prioritize work, and track progress.</li><li>
Assist with communication, training, and rollout of new features or process changes.</li><li>
Ensure platform changes align with governance, naming standards, and long‑term architectural direction.</li></ul>
Core Skills &amp; Knowledge<ul><li>
Strong understanding of ServiceNow ITSM and HAM/SAM fundamentals.</li><li>
Ability to create clear process flows, requirements documents, and user stories.</li><li>
Familiarity with catalog items, workflows, notifications, and basic platform configuration.</li><li>
Understanding of tables, forms, roles, ACLs, and how data moves through the platform.</li><li>
Awareness of scripting concepts (Business Rules, Client Scripts, Flow Designer) to communicate effectively with developers.</li><li>
Understanding of integrations, Scripted REST APIs, and data exchange concepts at a functional level.</li><li>
Good knowledge of ITIL processes and how they map to ServiceNow.</li><li>
Experience working in Agile or hybrid delivery models.</li><li>
Ability to support Demand Management, including intake, scoping, and prioritization.</li><li>
Strong analytical and problem‑solving skills.</li><li>
Comfortable working with both technical and non‑technical teams.</li></ul>
Qualifications<ul><li>
5-7 years of experience as a Business Analyst, preferably with ServiceNow exposure.</li><li>
Experience working with ITSM, ITAM, or other ServiceNow products.</li><li>
Strong communication and documentation skills.</li><li>
Experience with Agile ceremonies and backlog management.</li><li>
Familiarity with Demand Management or similar intake processes.</li><li>
Recognized BA certifications such as:</li></ul>
CBAP (Certified Business Analysis Professional)
CCBA (Certification of Capability in Business Analysis)
PMI‑PBA (Professional in Business Analysis)
IIBA‑AAC (Agile Analysis Certification)<ul><li>
ServiceNow CSA or ITIL certification is a plus.</li></ul>
Ability to manage multiple requests and work in a fast‑paced environment.</div>

Service Now Business Analyst

Tech Pinacle Innovation Pvt Ltd

Job Title: Business Systems Analyst &ndash; Infor CloudSuiteRole SummaryWe are seeking a Business Systems Analyst with hands-on experience in Infor CloudSuite to support configuration, maintenance, and enhancement of ERP solutions. The ideal candidate will collaborate with cross-functional business stakeholders and technical teams to deliver stable operations, system improvements, and upgrade support while ensuring business continuity across Operations, Warehouse, Procurement, and other ERP-dependent functions.Key ResponsibilitiesERP Configuration &amp; Deployment<ul><li>Assist in the configuration, testing, and deployment of Infor CloudSuite modules.</li><li>Support setup, validation, and rollout of ERP enhancements and projects.</li><li>Participate in system design discussions and translate business needs into technical solutions.</li><li>Contribute to Monthly Cumulative Upgrades (CUs) and patch releases.</li></ul>Operations &amp; Maintenance (O&amp;M) Support<ul><li>Manage access requests, incident resolution, service requests, and enhancements.</li><li>Provide Level 2/3 support for ERP-related issues.</li><li>Ensure timely resolution of production defects and functional issues.</li><li>Maintain system stability and performance across ERP environments.</li></ul>Integration, Reporting &amp; Data Management<ul><li>Support data migration and system integration activities.</li><li>Troubleshoot integrations and ERP-related reports.</li><li>Assist in development and optimization of custom reports.</li><li>Utilize SQL querying skills for data validation and analysis.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with Operations, Warehouse, Procurement, Finance, and other stakeholders.</li><li>Partner with business analysts and functional leads to gather requirements.</li><li>Translate functional requirements into system configurations.</li><li>Support ERP ancillary applications as required.</li></ul>Documentation &amp; Governance<ul><li>Prepare technical specifications and configuration documentation.</li><li>Develop SOPs, process documentation, and user guides.</li><li>Maintain change logs and system documentation.</li><li>Ensure compliance with IT governance and audit standards.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Information Systems, Computer Science, or related field.</li><li>Hands-on experience with Infor CloudSuite ERP.</li><li>Experience handling O&amp;M activities (Access Requests, Incidents, Enhancements).</li><li>Knowledge of SQL querying.</li><li>Strong analytical and problem-solving skills.</li></ul>Preferred Qualifications<ul><li>Knowledge of additional Infor modules such as FSM and ION.</li><li>Experience supporting integrations and reporting frameworks.</li><li>Exposure to ERP upgrades and patch management cycles.</li><li>Understanding of data migration methodologies.</li></ul>Key Competencies<ul><li>ERP system configuration</li><li>Business process analysis</li><li>Incident &amp; request management</li><li>Integration troubleshooting</li><li>SQL data analysis</li><li>Stakeholder communication</li></ul>Job Types: Full-time, PermanentPay: ₹531,061.86 - ₹1,782,002.14 per yearWork Location: Hybrid remote in Noida

Business Systems Analyst - Infor Cloudsuite

ABIS

<div>ABIS is seeking an analytical and detail-oriented Associate Business System Analyst to join our dynamic team. In this entry-level role, you will assist in the assessment of business needs and requirements to facilitate the development of effective solutions. You will work closely with stakeholders to gather, analyze, and document business requirements, translating them into functional specifications for our IT team. As part of your responsibilities, you will also participate in the testing and validation of systems to ensure they meet business objectives. Your ability to think critically about processes and technology will be key in improving efficiency and driving business performance. At ABIS, we strive for excellence in our solutions, and your insights will contribute significantly to our projects. We are looking for an enthusiastic individual who is eager to learn and grow in the field of business analysis. 
Responsibilities<ul><li>
Collaborate with stakeholders to understand and document business requirements and workflows.</li><li>
Assist in the analysis of business processes to identify areas for improvement.</li><li>
Support the development of functional specifications for system enhancements or new implementations.</li><li>
Participate in testing activities, ensuring that solutions meet defined requirements.</li><li>
Maintain documentation related to business requirements, processes, and system changes.</li><li>
Work with cross-functional teams to ensure successful project execution and communication.</li><li>
Stay informed about industry trends and best practices in business systems analysis.</li></ul> 

Requirements 
Technical Requirements
<ul><li>Bachelor's degree in project management
 </li><li>Excellent skills in Microsoft &amp; Adobe
</li><li>Skills Required
</li><li>Fluent in English (writing &amp; speaking)
</li><li>Work under pressure and flexible
</li><li>Time management
</li><li>Gate keeping
</li><li>Managing team expectation
</li><li>Team player
</li><li>Punctual
</li><li>Well-organized
</li>Problem solving 
<li>
</li></ul> 
 
Benefits 
<ul><li>
medical insurance</li><li>
Yearly vacation 30 days
</li><li>Other allowance</li></ul></div>

Business System Analyst

TEEMA

<div>Now Hiring: Systems Analyst 3 (PeopleSoft FSCM 9.2) 
Location: Hybrid &ndash; Must be local to the Austin, TX area (within 50-mile radius) 
Schedule: 07/01/2025 &ndash; 08/31/2025 (with potential for extension) 
Work Authorization: US Authorized Candidates Only (no C2C through consulting firms) 
Interview Format: Microsoft Teams Video
We&rsquo;re seeking a seasoned Systems Analyst to support an enterprise-level implementation of PeopleSoft FSCM 9.2, with a strong emphasis on Accounts Receivable and Billing modules. This role is ideal for a hands-on analyst who excels at gathering complex requirements, leading fit/gap analysis, and executing end-to-end system integration testing with third-party systems.
 Key Responsibilities:<ul><li>
Collaborate with SMEs to define requirements and analyze business needs</li><li>
Lead fit/gap analysis for PeopleSoft FSCM modules</li><li>
Conduct hands-on system integration testing</li><li>
Support configuration and approval workflows</li><li>
Participate in Agile ceremonies and maintain documentation</li></ul>
✅ Required Experience:<ul><li>
8+ years as a Business Analyst with PeopleSoft FSCM 9.2</li><li>
Deep experience with Accounts Receivable and Billing implementations</li><li>
Proven ability in requirements gathering and fit/gap analysis</li><li>
Strong integration testing experience</li><li>
Proficient with Microsoft O365 (Word, Excel, PowerPoint, Visio)</li><li>
2+ years working in MS Teams with large teams</li><li>Preferred Experience:</li></ul><ul><li>
Public sector experience (federal, state, or local government)</li><li>
Familiarity with Texas CPA CAPPS Financials</li><li>
PeopleSoft AWE, SharePoint, Jira, Scrum framework, STAT</li></ul>
 Pay Rate:<ul><li>
W-2: $65 &ndash; $70/hr (target), up to $80/hr max</li><li>
1099: $78 &ndash; $84/hr (target), up to $96/hr max</li></ul>
If you bring deep PeopleSoft knowledge, a sharp analytical mindset, and thrive in collaborative environments, we&rsquo;d love to connect with you.
 Apply now to be considered for a July 1st start!
#Workwolf #BCDC_Consulting</div>

Search 10000+ Business solutions analyst jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 business solutions analyst jobs Near Me

Principal Business Solutions Analyst - IT Technical Services

Hybrid - Senior Clin Business Solutions Analyst-Pharmacy (Exempt)

Business Systems Analyst

Service Now Business Analyst

Business Systems Analyst - Infor Cloudsuite

Business System Analyst

Business Systems Analyst