business support manager

Reluna

<div><p>Reluna is reshaping the future of wealth management. Our data-driven platform streamlines complex financial operations (trading, compliance, reporting and data integration) through automation and a powerful API engine. Built for performance, precision, and scale, our solutions empower users to act faster, smarter, and with confidence.</p><p></p><p><br>
We are looking for a highly proactive and solution-oriented Business Support / Administration Manager to take ownership of defining, building, and running smooth<br>
<b>cross-functional processes across Finance, Administration, IT, Legal and HR</b>. This is a hands-on role for someone who thrives in a fast-paced, dynamic environment and can work seamlessly with multicultural stakeholders at all levels.</p><p></p><p><b><br>
Key Responsibilities:</b></p>
<ul>
<li>Develop, implement, and manage efficient operational processes across Administration, Finance, IT, Legal and HR functions</li>
<li>Define, create and maintain operational dashboards, KPIs and other metrics and track progress against targets</li>
<li>Ensure smooth cross-functional collaboration and communication between teams</li>
<li>Monitor and optimize workflows, identifying areas for improvement and driving operational excellence</li>
<li>Support senior leadership with reporting, project coordination and process-related initiatives</li>
<li>Maintain compliance with company policies and local regulations</li>
<li>Act as a key point of contact for operational challenges and propose practical solutions.</li></ul><br>
<p></p>
<p><b>
Requirements:</b></p>
<ul>
<li>Proven experience of 5+ years in cross-functional administrative/business support roles, ideally within startups, FinTech, or SaaS companies</li>
<li>Strong background in Finance, with direct responsibility for overseeing a company&rsquo;s finance function (with support of existing team)</li>
<li>Exposure to regulatory or compliance-sensitive product environments</li>
<li>Strong problem-solving skills, proactivity, and attention to detail</li>
<li>Ability to work effectively with diverse, multi-cultural teams and stakeholders at all levels</li>
<li>Excellent organizational, communication, and interpersonal skills</li>
<li>Fluency in English is essential; Russian language skills are a plus</li>
<li>Based in Dubai, UAE.</li></ul><br>
<p></p>
<p><b>
What We Offer:</b></p>
<ul>
<li>Opportunity to build and shape operational processes in a fast-growing startup environment</li>
<li>Exposure to cross-functional collaboration across a variety of teams</li>
<li>A dynamic, supportive team culture where initiative is recognized and rewarded.</li></ul><br>
<p></p>
<p><b>
Bonus Points For</b></p>
<ul>
<li>Prior experience in wealth, fintech, or blockchain</li>
<li>Passion for coaching and building collaborative cultures.</li></ul><br>
<p></p>
<p><b>
Why Join Reluna?</b></p>
<p>
At Reluna, you&rsquo;ll have significant influence across ventures backed by a forward-thinking team. We value ownership, smart execution, and real-world impact over hierarchy. You&rsquo;ll be joining a high-impact role where innovation meets meaningful utility - plus tons of opportunity to grow your career as we scale.</p><p></p><p><b><br>
How to Apply</b></p>
<p>
Please submit your CV in English. Due to the volume of applications, only shortlisted candidates will be contacted.</p></div><p></p>

Business Support Manager

ACWA Power

<div>
 <p>
  <strong>
   Role : Business Support Manger - Renewables
  </strong>
 </p>
 <p>
  <strong>
   Location : Jeddah, KSA
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Description:
 </p>
 <ul>
  <li>
   Provide comprehensive administrative and executive support to senior management.
  </li>
  <li>
   Prepare high-quality presentations, reports, and dashboards using Excel and PowerPoint.
  </li>
  <li>
   Manage scheduling, calendar coordination, and meeting logistics.
  </li>
  <li>
   Collect, analyse, and present business data to support decision-making.
  </li>
  <li>
   Assist with internal communications and follow-ups on action items.
  </li>
  <li>
   Maintain organized records and documentation related to business operations.
  </li>
  <li>
   Coordinate and support department-level planning, reviews, and strategic initiatives.
  </li>
  <li>
   Liaise with internal teams and external stakeholders as required.
  </li>
 </ul>
 <p>
  Ensure compliance with organizational policies and confidentiality standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Policies, Processes, Systems &amp; Procedures
  </strong>
 </p>
 <p>
  Implement approved departmental policies, processes, and procedures, and ensure adherence so that work is carried out to the required standard.
 </p>
 <p>
  <strong>
   Continuous Improvement
  </strong>
 </p>
 <p>
  Manage and contribute in the identification and implementation of change initiatives, programmes, and projects in line with the organisation&rsquo;s standards.
 </p>
 <p>
  <strong>
   Related Assignments
  </strong>
 </p>
 <p>
  Perform other related duties or assignments as directed.
 </p>
 <p>
  <strong>
   Internal:
  </strong>
 </p>
 <p>
  Working closely with the Project Companies, Portfolio Management team, all related enabling functions (HR, Finance, Business development, HSSE, etc)
 </p>
 <p>
  <strong>
   External:
  </strong>
 </p>
 <p>
  Shareholders, off takers, advisors, external consultants, etc.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration or related field.
  </li>
 </ul>
 <p>
  <strong>
   Minimum Experience:
  </strong>
 </p>
 <ul>
  <li>
   5+ years of experience in executive assistant or business support (preferred)
  </li>
 </ul>
 <p>
  <strong>
   Professional Skills Required:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Microsoft Excel
   </strong>
   : Advanced proficiency including, formulas, charts, and data analysis.
  </li>
  <li>
   <strong>
    Dashboard Development
   </strong>
   : Ability to create and maintain visual dashboards for performance tracking.
  </li>
  <li>
   <strong>
    Microsoft PowerPoint
   </strong>
   : Strong skills in creating impactful presentations for executive review.
  </li>
  <li>
   Excellent organizational, time management, and multitasking abilities.
  </li>
  <li>
   Strong written and verbal communication skills.
  </li>
  <li>
   High level of discretion and confidentiality.
  </li>
  <li>
   Proactive, detail-oriented, and capable of working independently.
  </li>
 </ul>
</div>


IHG Hotels & Resorts

<div><div><b>Key Responsibilities</b>
</div><ul><li>Oversee all financial operations of the hotel, ensuring compliance with corporate standards and local regulations.</li>
<li>Deliver insightful financial analysis, forecasts, and trend reports to support the General Manager and department heads in strategic decision-making.</li>
<li>Lead the preparation of annual budgets and monthly forecasts, monitoring performance against targets.</li>
<li>Supervise core accounting functions including Accounts Payable, Accounts Receivable, Payroll, Purchasing, and General Ledger.</li>
<li>Ensure robust internal controls, accurate financial reporting, and coordination of internal and external audits.</li>
<li>Manage hotel contracts and vendor agreements with financial diligence.</li>
<li>Serve as the primary liaison with owners, auditors, banks, and regulatory authorities.</li>
<li>Develop and lead a high-performing finance team, fostering a culture of integrity, accountability, and continuous improvement.</li>
</ul><div><b>Qualifications &amp; Requirements</b>
</div><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field; CPA, CMA, or equivalent certification preferred.</li>
<li>4&ndash;8 years of progressive experience in finance, preferably within the hospitality industry, including 1&ndash;2 years in a leadership role.</li>
</ul><div>Strong understanding of financial regulations, reporting standards, and hotel systems (e.g., Sun, PeopleSoft, Opera).
</div><ul><li>Proven expertise in budgeting, forecasting, asset management, and ROI analysis.</li>
<li>Excellent leadership, communication, and problem-solving skills.</li>
<li>Ability to manage multiple priorities under pressure and meet deadlines.</li>
<li>Flexibility to support hotel operations during weekends, holidays, or emergencies as needed.</li>
</ul><div><b>What You Can Expect from Us</b>
</div><p>We offer a competitive salary and a comprehensive benefits package designed to support your professional and personal well-being. At IHG Hotels &amp; Resorts, we are committed to creating an inclusive environment where everyone feels welcome and valued.
</p><p>We provide equal employment opportunities regardless of race, color, religion, gender identity, sexual orientation, national origin, veteran status, or disability. Through our <b>myWellbeing</b> framework, we support your health, lifestyle, and workplace wellness.
</p><p><b>Join us and become part of our growing global family.</b>
</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Finance & Business Support Manager

Sobi

<p></p><div><ul><div>Full-time</div><div></div><div>
Sobi Location: United Arab Emirates</div></ul><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><p><b><i>
Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!</i></b></p><p>
At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.</p><p>
Here at Sobi, our mission and culture get us excited to come to work every day, but here are a few more reasons to join our team:</p><ul><li>
Competitive compensation for your work</li><li>
Emphasis on work/life balance</li><li>
Collaborative and team-oriented environment</li><li>
Opportunities for professional growth</li><li>
Diversity and Inclusion</li><li>
Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
The CRM specialist will be responsible for supporting and managing automated solutions to facilitate Customer Relationship Management within the organization, this includes managing of the software tool, managing subsequent enhancements and upgrades. Developing and maintaining materials associated with the solution, such as Standard Operating Procedures, User Manuals, Training Materials and Records. Delivery launch, refresher and new user training as required. Creating analytical reports from the data for management to support business decisions and monitoring pre-defined KPIs. Manage the day-to-day administration of the system which will be used as a customer and account database and will record and monitor all customer-facing activities. The day-to-day management includes ensuring all data within the system is current and providing support for system users (except for IT related issues).</p><p>
This role is critical in ensuring accuracy, integrity, of the CRM process and system in collaboration with the commercial teams. Also, CRM role responsibilities include using CRM software to store HCP data, personalizing marketing messages, managing product launches, and tracking patient feedback to improve engagement and sales. CRM Operations will allow for sustained attention to the evolving needs of our CRM system, ensuring optimal performance and ongoing improvements. Also, as part of the business support scope, this role involves working on special commercial projects and acting as a project support manager, coordinating commercial team activities, and facilitating communication between internal teams and external partners while ensuring alignment with MEANT scorecard. Lead process optimization and streamlining workflows to drive efficiency and improve cross functional collaboration where needed.</p><p><b>
Key Responsibilities</b></p><p><b>
HCP-Focused CRM</b>:</p><ul><li>
Develop and maintain detailed profiles of HCPs to tailor communications, share relevant product information, and build trust.</li></ul><p><b>
Data Management</b>:</p><ul><li>
Act as a point-of-resource for KAMs and MSMs relating CRM software and ensure granting and maintain user accesses to the CRM system to ensure maintaining and inputting accurate and up-to date customer data</li></ul><p><b>
Data Collection</b>:</p><ul><li>
Systematically collect and store vast amounts of patient and HCP data from various interaction points.</li></ul><p><b>
Data Analysis</b>:</p><ul><li>
Analyse customer data to understand patient behaviours and preferences, which informs targeted marketing campaigns and product development while ensuring that the CRM&rsquo;s data is accurate and reliable.</li></ul><p><b>
Reporting &amp; Governance</b>:</p><ul><li>
Generate sales &amp; marketing reports to analyse sales performance, customer engagement and market trends.</li><li>
Optimizing spend allocation and improving the effectiveness of campaigns across different channels.</li><li>
Customize monthly standardized reports according to predefined KPI&rsquo;s, formulation of recommendations, develop &amp; deliver presentations.</li><li>
Deliver ad hoc analyses and reports for management.</li></ul><p><b>
Sales Excellence</b>:</p><ul><li>
Responsible for ensuring the sales excellence activities are managed effectively and ensuring information is aligned between CRM and other Power BI tools.</li></ul><p><b>
Segmentation &amp; account mapping:</b></p><ul><li>
Maintain and adapt the segmentation and targeting model to align with current business needs.</li><li>
Assist Commercial Excellence with territory alignment, target optimization, segmentation, cycle planning, call targets, and development.</li></ul><p><b>
Training and coaching</b>:</p><ul><li>
Training of Field Force in the respective field of expertise. Train Product Specialists, KAMs, FLMs, KAMs &amp; MSLs on use of reporting system and deliver day to day support (Help Desk / Central email address, sending out emails to address problems, special occasion notifications etc)</li><li>
Support training and onboarding of team members on CRM best practices and procedures.</li><li>
Design and delivering CRM functional capability programs in collaboration with the HR team to ensure full utilization of the system and adherence to SOP.</li><li>
Organize monthly QTQ meetings &amp; follow up with FLMs</li></ul><p><b>
Business Support</b>:</p><ul><li>
Lead process optimization and streamlining workflows to drive efficiency and improve cross functional collaboration based on assigned projects or processes.</li><li>
Acting as a project support manager coordinating commercial team activities and facilitating communication between internal teams and external partners while ensuring alignment with MEANT scorecard.</li><li>
Liaise/coordinate with Supply, Regulatory, Commercial, Medical, Finance &amp; Compliance teams to ensure all product shipments adhere to industry regulations/timelines and guidelines.</li><li>
Monitor competitive activities and market trends within the biopharmaceutical landscape</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p><b>
Education/Work experience</b></p><ul><li>
University-level education in life sciences, Pharmacy, Economics, Business or related field.</li><li>
Expertise in MS Office applications</li><li>
Experience in similar role as CRM or business support, ideally knowledge of sales force automation/database systems</li><li>
Knowledge of pharmaceutical industry is an advantage, healthcare sales/marketing or logistics.</li><li>
Minimum 5-7 years&rsquo; experience in a multinational organization role, working in matrix organization.</li><li>
Strong understanding of pharmaceutical regulations, compliance, and industry standards.</li><li>
Experience with CRM systems (e.g., Salesforce, Veeva CRM) and data management.</li></ul><p><b>
Skills/Knowledge</b></p><ul><li>
Advanced communication skills.</li><li>
Excellent negotiation, and people skills.</li><li>
Ability to analyze complex data, prepare reports, and develop insights.</li><li>
Proficiency with MS Office and data analysis tools.</li><li>
Highly organized with the ability to manage multiple projects simultaneously.</li><li>
Collaborative and growth mindset</li><li>
Project management skills</li></ul><p><b>
Personal Attributes</b></p><ul><li>
Demonstration of Sobi values (Care, Ownership, Urgency, Partnership, Ambition)</li></ul><p><b>
Languages</b></p><ul><li>
Fluency in English and Arabic</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><p>
All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.</p><p><b>
Why Join Us?</b><br>
<br>
We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we&rsquo;re ready to take on the world&rsquo;s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others&rsquo; lives because that&rsquo;s exactly what we do here. If you&rsquo;re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.<br>
<br>
We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.<br>
<br>
<b>Sobi Culture</b><br>
<br>
At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.<br>
<br>
As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can&rsquo;t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.</p><p><b>
An Equal Opportunity Employer</b><br>
<br>
Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.</p><p><i>
Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to </i><i>talentacquisition@sobi.com</i><i>.</i></p></div></div></div></div></div><p></p>

CRM & Business Support Associate Manager

Sobi - Swedish Orphan Biovitrum AB (publ)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  <em>
   Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!
   <br/>
   <br/>
  </em>
 </strong>
 At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.
 <br/>
 <br/>
 Here At Sobi, Our Mission And Culture Get Us Excited To Come To Work Every Day, But Here Are a Few More Reasons To Join Our Team
 <br/>
 <br/>
 <ul>
  <li>
   Competitive compensation for your work
  </li>
  <li>
   Emphasis on work/life balance
  </li>
  <li>
   Collaborative and team-oriented environment
  </li>
  <li>
   Opportunities for professional growth
  </li>
  <li>
   Diversity and Inclusion
  </li>
  <li>
   Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The CRM specialist will be responsible for supporting and managing automated solutions to facilitate Customer Relationship Management within the organization, this includes managing of the software tool, managing subsequent enhancements and upgrades. Developing and maintaining materials associated with the solution, such as Standard Operating Procedures, User Manuals, Training Materials and Records. Delivery launch, refresher and new user training as required. Creating analytical reports from the data for management to support business decisions and monitoring pre-defined KPIs. Manage the day-to-day administration of the system which will be used as a customer and account database and will record and monitor all customer-facing activities. The day-to-day management includes ensuring all data within the system is current and providing support for system users (except for IT related issues).
 <br/>
 <br/>
 This role is critical in ensuring accuracy, integrity, of the CRM process and system in collaboration with the commercial teams. Also, CRM role responsibilities include using CRM software to store HCP data, personalizing marketing messages, managing product launches, and tracking patient feedback to improve engagement and sales. CRM Operations will allow for sustained attention to the evolving needs of our CRM system, ensuring optimal performance and ongoing improvements. Also, as part of the business support scope, this role involves working on special commercial projects and acting as a project support manager, coordinating commercial team activities, and facilitating communication between internal teams and external partners while ensuring alignment with MEANT scorecard. Lead process optimization and streamlining workflows to drive efficiency and improve cross functional collaboration where needed.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  HCP-Focused CRM
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Develop and maintain detailed profiles of HCPs to tailor communications, share relevant product information, and build trust.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as a point-of-resource for KAMs and MSMs relating CRM software and ensure granting and maintain user accesses to the CRM system to ensure maintaining and inputting accurate and up-to date customer data
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data Collection
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Systematically collect and store vast amounts of patient and HCP data from various interaction points.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data Analysis
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Analyse customer data to understand patient behaviours and preferences, which informs targeted marketing campaigns and product development while ensuring that the CRM&rsquo;s data is accurate and reliable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reporting &amp; Governance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generate sales &amp; marketing reports to analyse sales performance, customer engagement and market trends.
  </li>
  <li>
   Optimizing spend allocation and improving the effectiveness of campaigns across different channels.
  </li>
  <li>
   Customize monthly standardized reports according to predefined KPI&rsquo;s, formulation of recommendations, develop &amp; deliver presentations.
  </li>
  <li>
   Deliver ad hoc analyses and reports for management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sales Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for ensuring the sales excellence activities are managed effectively and ensuring information is aligned between CRM and other Power BI tools.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Segmentation &amp; Account Mapping
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain and adapt the segmentation and targeting model to align with current business needs.
  </li>
  <li>
   Assist Commercial Excellence with territory alignment, target optimization, segmentation, cycle planning, call targets, and development.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Training And Coaching
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Training of Field Force in the respective field of expertise. Train Product Specialists, KAMs, FLMs, KAMs &amp; MSLs on use of reporting system and deliver day to day support (Help Desk / Central email address, sending out emails to address problems, special occasion notifications etc)
  </li>
  <li>
   Support training and onboarding of team members on CRM best practices and procedures.
  </li>
  <li>
   Design and delivering CRM functional capability programs in collaboration with the HR team to ensure full utilization of the system and adherence to SOP.
  </li>
  <li>
   Organize monthly QTQ meetings &amp; follow up with FLMs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Business Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead process optimization and streamlining workflows to drive efficiency and improve cross functional collaboration based on assigned projects or processes.
  </li>
  <li>
   Acting as a project support manager coordinating commercial team activities and facilitating communication between internal teams and external partners while ensuring alignment with MEANT scorecard.
  </li>
  <li>
   Liaise/coordinate with Supply, Regulatory, Commercial, Medical, Finance &amp; Compliance teams to ensure all product shipments adhere to industry regulations/timelines and guidelines.
  </li>
  <li>
   Monitor competitive activities and market trends within the biopharmaceutical landscape
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Education/Work experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University-level education in life sciences, Pharmacy, Economics, Business or related field.
  </li>
  <li>
   Expertise in MS Office applications
  </li>
  <li>
   Experience in similar role as CRM or business support, ideally knowledge of sales force automation/database systems
  </li>
  <li>
   Knowledge of pharmaceutical industry is an advantage, healthcare sales/marketing or logistics.
  </li>
  <li>
   Minimum 5-7 years&rsquo; experience in a multinational organization role, working in matrix organization.
  </li>
  <li>
   Strong understanding of pharmaceutical regulations, compliance, and industry standards.
  </li>
  <li>
   Experience with CRM systems (e.g., Salesforce, Veeva CRM) and data management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills/Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced communication skills.
  </li>
  <li>
   Excellent negotiation, and people skills.
  </li>
  <li>
   Ability to analyze complex data, prepare reports, and develop insights.
  </li>
  <li>
   Proficiency with MS Office and data analysis tools.
  </li>
  <li>
   Highly organized with the ability to manage multiple projects simultaneously.
  </li>
  <li>
   Collaborative and growth mindset
  </li>
  <li>
   Project management skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Attributes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstration of Sobi values (Care, Ownership, Urgency, Partnership, Ambition)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Languages
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in English and Arabic
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.
 <br/>
 <br/>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we&rsquo;re ready to take on the world&rsquo;s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others&rsquo; lives because that&rsquo;s exactly what we do here. If you&rsquo;re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.
 <br/>
 <br/>
 We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.
 <br/>
 <br/>
 <strong>
  Sobi Culture
  <br/>
  <br/>
 </strong>
 At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.
 <br/>
 <br/>
 As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can&rsquo;t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.
 <br/>
 <br/>
 <strong>
  An Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.
 <br/>
 <br/>
 <em>
  Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to talentacquisition@sobi.com.
 </em>
</div>


Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Manager Flight Operations Business Support
</div></div><div><div>Ref #
</div><div>219515
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Pilots &amp; Flight Operations
</div></div><div><div><ul><li>Closing date: 14-Oct-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p>
<p>Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations &ndash; Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar.</p>
<p>As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations. Additionally, you will also provide support to SVP Network Operations and SVP Flight Operations in day-to-day management matters and initiatives to ensure that and SVP Flight Operations meets its operational and strategic objectives.</p>
<p><b>Specific responsibilities for the role include:</b></p>
<p><b>Strategic</b></p>
<ul><li>Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to.</li>
<li>Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division&rsquo;s strategy.</li>
<li>Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives.</li>
<li>Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry.</li>
<li>Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap.</li>
</ul><p><b>Operational</b></p>
<ul><li>Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework.</li>
<li>Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered.</li>
<li>Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment.</li>
<li>Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources.</li>
<li>Develop strategic and tactical plans for the emergence of a &lsquo;process driven&rsquo; culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives.</li>
<li>Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met.</li>
<li>Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways.</li>
<li>Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers.</li>
</ul><p><b>Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p>
<p>The successful candidate will have the following skills and qualifications:</p>
<ul><li>Relevant University or College qualifications with Minimum 9 years of job-related experience.</li>
<li>Airline Operational Control environment i.e. OCC / IOC.</li>
<li>Experience in Business administration and managing cross functional teams within an airline environment.</li>
<li>Experience in Financial/Accounting and 3rd party contract management preferred.</li>
<li>Compliance /audit and process improvement experience.</li>
<li>Knowledge of organisational development.</li>
<li>Strong leadership / team management skills, hands on business style - ability to &ldquo;make things happen&rdquo;.</li>
<li>Excellent planning/organizing, analytical and problem-solving skills/techniques.</li>
<li>Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels.</li>
<li>Excellent verbal and written communication skills.</li>
</ul><p><b>About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p>
<p>How to apply<br>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=219515</div></div></div></div></div></div></div></div>

Manager Flight Operations Business Support

Emirates Flight Catering

<div>
 <p>
  The Commercial &amp; Services Department manages all aspects of airline customer relationships for Emirates Flight Catering (EKFC). It serves as the key interface between EKFC and airline clients, overseeing customer engagement, contract management, pricing, and coordination of commercial activities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  To lead the Business Support team in managing and distributing airline documentation, including pricing, menus, flight schedules, customer notices, and other related material. The role ensures accurate data handling and timely submission of required information across internal stakeholders and customer portals, maintaining operational continuity and commercial integrity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Result Areas
  </strong>
 </p>
 <ul>
  <li>
   Lead, supervise, and mentor the Business Support team by providing coaching, guidance, and performance feedback to ensure accurate and timely completion of deliverables.
  </li>
  <li>
   Coordinate with internal stakeholders to ensure final approved airline menu changes are correctly captured and broadcast. Oversee the structured distribution of service updates such as menu updates, SOPs, memos, flight schedules, and operational notices to ensure seamless internal alignment.
  </li>
  <li>
   Disseminate critical airline documentation such as loading ratios, internal specifications, plating guides, and menu photo albums to relevant departments, ensuring all flight services are executed as per client expectations.
  </li>
  <li>
   Coordinate menu changes and loading scale adjustments with internal departments to ensure accurate updates in the ERP system, correct customer billing, and uninterrupted service delivery.
  </li>
  <li>
   Manage the submission of pricing data received from EKFC&rsquo;s Pricing Department through airline-designated platforms (e.g., pricing sheets, online portals). Ensure completeness of data such as caterer codes, dish descriptions, pricing, and imagery for timely and accurate customer billing.
  </li>
  <li>
   Validate customer performance data in collaboration with IT to ensure accuracy of Business Intelligence dashboards, enabling data-driven insights and management reporting.
  </li>
  <li>
   Support the consolidation of annual capital expenditure (CAPEX) requirements across departments and develop flight operation and meal count projections under the guidance of the AVP &ndash; Commercial (Airlines).
  </li>
  <li>
   Prepare business cases, feasibility studies, performance reports, and presentation materials to support commercial negotiations and internal management reviews.
  </li>
  <li>
   Oversee the central filing system for all airline-related documentation, including contracts, correspondence, pricing, and menu records to ensure data integrity and audit readiness.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Context
  </strong>
 </p>
 <p>
  The role functions as part of the Commercial &amp; Services team and plays a vital role in ensuring the timely execution of customer-driven requirements. The position involves high-volume coordination, precise data handling, and effective communication with internal teams and airline representatives. It requires strong attention to detail, especially in submitting accurate prices and managing document broadcasts via Salesforce related to new menus, service updates, operational disruptions, and ad hoc airline requests.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, Skills &amp; Minimum Experience
  </strong>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant discipline (required)
  </li>
  <li>
   A background in Finance is an advantage
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 6 years of relevant experience in airline catering, international business, or commercial business support roles
  </li>
 </ul>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <ul>
  <li>
   Excellent written and verbal communication skills in English
  </li>
  <li>
   Advanced proficiency in Microsoft Office (especially Excel, Word, PowerPoint)
  </li>
  <li>
   Working knowledge of Salesforce (preferred)
  </li>
  <li>
   Strong mathematical and statistical aptitude
  </li>
  <li>
   Analytical thinking with a high attention to detail and a zero-error mindset
  </li>
  <li>
   Ability to manage strict deadlines without compromising on quality
  </li>
  <li>
   Sound understanding of in-flight catering services and menu development processes (advantageous)
  </li>
  <li>
   Strong customer-oriented mindset with proactive problem-solving capabilities
  </li>
  <li>
   Team leadership with proven ability to mentor and develop junior staff
  </li>
 </ul>
 <p>
 </p>
</div>


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