business support specialist

The Emirates Group

Business unit Purpose: 
Linencraft is the region*s leading provider of industrial laundry services, processing over 500,000 linen and garment pieces daily. The business serves a diverse customer base that includes over 45 airline clients, 85 hospitality and healthcare customers, 4 institutional clients, 24 dedicated laundry outlets, and multiple hotel on-premises laundries. Operating within a high-volume, time-critical, and quality-sensitive environment, Linencraft*s operations span across complex laundry processes, dry cleaning, and logistics workflows.
 
Job Purpose: 
The job holder is responsible to provide analytical and administrative support that enables the effective execution of initiatives within the Business Support Division. The role focuses on enhancing operational efficiency, supporting business case development, driving data-informed decision-making, and ensuring compliance with internal processes and external standards*'all in alignment with Linencraft*s goals for performance improvement and sustainable growth.
 
Key Result Areas: 
1.Provide analytical and administrative support in the development and execution of business strategies aimed at revenue growth, cost optimization and operational efficiency.
 
2.Assist in preparation of business cases for new projects, service, or customers by gathering relevant data and conducting analysis, and performing due diligence to support informed decision making.
 
3.Maintain and periodically review business policies and standard operating procedures to ensure relevance, compliance, and opportunities for continuous improvement.
 
4.Develop and maintain analytical reports and dashboards using data from production systems and the Laundry Management System (LMS) to share actionable recommendations based on findings.
 
5.Compile and maintain balanced scorecards and monthly performance dashboards to track key performance indicators (KPIs) for management review and business planning.
 
6.Assist in project management activities by tracking progress, coordinating timelines and deliverables with internal teams, to ensure timely execution of initiatives.
 
7.Participate in evaluating operational workflows and recommend process improvements to enhance service delivery, efficiency, and resource utilization.
 
8.Prepare clear, well-structured business documents, reports, presentations, and technical content to support internal communication and strategic initiatives.
 
Adhere to all relevant quality, health, safety, and environmental policies and procedures to ensure alignment with organizational and regulatory standards.
 
Job Context: 
The jobholder plays a critical role in driving operational efficiency by providing comprehensive administrative, analytical, and project coordination support to the Senior Manager Business Supp. This role is instrumental in supporting the execution of key business initiatives, analysing operational data, preparing reports and presentations, and facilitating effective interdepartmental collaboration. The job holder is expected to actively contribute to continuous improvement initiatives and support efforts that enhance productivity, optimize processes, and align with the company*s strategic goals of sustainable growth and service excellence.
 
Minimum Education, Experience and Skills: 
Education Qualification: 
Bachelor*s Degree or equivalent, preferably in Business Administration, Hotel Management, Industrial Engineering or related field.
 
Work Experience: 
Minimum 6 years of experience in a performance improvement/ operations efficiency / administrative or operational support role.
 
Proven experience in analysing, interpreting, and resolving complex data sets in large-scale operational environments.
 
Strong background in business writing and technical reporting, including preparation of clear business documents, analytical reports, and executive presentations.
 
Skills: 
Excellent organizational and time-management skills
 
Ability to manage multiple tasks and projects under tight deadlines.
 
Strong verbal and written communication skills for effective interaction with cross-functional teams and senior stakeholders.
 
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI) and other relevant software tools for data analysis and reporting.
 
Understanding of statistical concepts and financial/accounting principles.
 
Self-motivated, with the ability to work independently and collaboratively in a fast-paced, dynamic environment.
 
Strong problem-solving mindset with a commitment to continuous improvement.
 
High level of accuracy and attention to detail in all work deliverables.
 
Valid UAE Driving License is an advantage.

BUSINESS SUPPORT SPECIALIST

Mind Stream

We&rsquo;re Hiring! | SAP BTP Specialist Location: Qatar Experience: 6&ndash;8 years (preferred) Key Responsibilities: Act as a BTP Solution Architect, driving design and development within the SAP Business Technology Platform. Work across Node.js, Cloud Foundry, and Kyma Environment for scalable and cloud-native solutions. Develop applications using modern programming languages and frameworks including CAPM, Agment.JS, React.JS, Python, RAP, and ABAP on ABAP stack. Ensure secure, high-performance, and integrated solutions aligned with business needs. Collaborate with cross-functional teams to deliver innovative and efficient SAP BTP solutions.Job Type: Full-timeApplication Question(s):<ul><li>How many do you have experience as an SAP BTP Solution Architect or Specialist?</li><li>Have you worked with Node.js in SAP BTP projects?</li><li>Do you have hands-on experience with SAP Cloud Foundry and Kyma Environment?</li><li>Have you developed applications using CAPM (Cloud Application Programming Model)?</li><li>Do you have experience with any of the following programming languages/frameworks? (Please specify)</li><li>Agment.JS</li></ul><ul><li>React.JS</li></ul><ul><li>Python</li></ul><ul><li>RAP (RESTful ABAP Programming)</li></ul><ul><li>ABAP on ABAP stack</li><li>What is your current and expected salary? Notice period?</li></ul>

SAP BTP Specialist

Mindstream

We&rsquo;re Hiring! | SAP BTP Specialist Location: Qatar Experience: 6&ndash;10 years (preferred) Duration: 1 year (extendable) Key Responsibilities: Act as a BTP Solution Architect, driving design and development within the SAP Business Technology Platform. Work across Node.js, Cloud Foundry, and Kyma Environment for scalable and cloud-native solutions. Develop applications using modern programming languages and frameworks including CAPM, Agment.JS, React.JS, Python, RAP, and ABAP on ABAP stack. Ensure secure, high-performance, and integrated solutions aligned with business needs. Collaborate with cross-functional teams to deliver innovative and efficient SAP BTP solutions.Job Type: Full-timeApplication Question(s):<ul><li>How many do you have experience as an SAP BTP Solution Architect or Specialist?</li><li>Have you worked with Node.js in SAP BTP projects?</li><li>Do you have hands-on experience with SAP Cloud Foundry and Kyma Environment?</li><li>Have you developed applications using CAPM (Cloud Application Programming Model)?</li><li>Do you have experience with any of the following programming languages/frameworks? (Please specify)</li><li>Agment.JS </li><li>React.JS </li><li>Python </li><li>RAP (RESTful ABAP Programming) </li><li>ABAP on ABAP stack </li></ul><ul><li>What is your current and expected salary? Notice period?</li></ul>

We&rsquo;re Hiring! | SAP BTP Specialist Location: Qatar Experience: 6&ndash;10 years (preferred) Duration: 1 year (extendable) Key Responsibilities: Act as a BTP Solution Architect, driving design and development within the SAP Business Technology Platform. Work across Node.js, Cloud Foundry, and Kyma Environment for scalable and cloud-native solutions. Develop applications using modern programming languages and frameworks including CAPM, Agment.JS, React.JS, Python, RAP, and ABAP on ABAP stack. Ensure secure, high-performance, and integrated solutions aligned with business needs. Collaborate with cross-functional teams to deliver innovative and efficient SAP BTP solutions.Job Type: Full-timeApplication Question(s):<ul><li>How many do you have experience as an SAP BTP Solution Architect or Specialist?</li><li>Have you worked with Node.js in SAP BTP projects?</li><li>Do you have hands-on experience with SAP Cloud Foundry and Kyma Environment?</li><li>Have you developed applications using CAPM (Cloud Application Programming Model)?</li><li>Do you have experience with any of the following programming languages/frameworks? (Please specify)</li><li>Agment.JS</li></ul><ul><li>React.JS</li></ul><ul><li>Python</li></ul><ul><li>RAP (RESTful ABAP Programming)</li></ul><ul><li>ABAP on ABAP stack</li><li>What is your current and expected salary? Notice period?</li></ul>

SAP BTP Specialist - Qata

Associates in Development (AiD) Pvt. Ltd

<div><div><div><div>Posted date</div> <div>4th September, 2025</div> <div>Last date to apply</div> <div>5th September, 2025</div>
</div> 
<div><div>Category</div> <div>Training &amp; Development
</div></div> 
<div><div>Position</div> <div>1</div></div></div></div><div></div>
 <div>About AiD

Associates in Development (AiD) Pvt. Ltd. is an international consulting organization with its Head Office in Islamabad, Pakistan and affiliated offices in the UK and the US. Established in 1992, the firm provides development and management consulting services in the areas of 1) Engineering and Infrastructure, 2) Social Sectors and 3) Environment. Widely respected for high quality multi-disciplinary work, our clients include large multi-lateral and bi-lateral donor organizations, major public sector agencies, and a varied range of globally active consulting and contracting firms. Geographically, the company work spans all four provinces of Pakistan, Azad Jammu and Kashmir (AJK) and Gilgit Baltistan (GB).

We are Seeking qualified candidate for the following role

Business Development Specialist &amp; Trainer (BMS)

Qualification Requirements
<ul>
<li>Education/Training: Master&rsquo;s degree in Business Administration, Economics, Finance, Entrepreneurship, Project Management, Agriculture, or a related field. PhD preferred.
</li>
<li>Language: Proficiency in English, Urdu, and Punjabi.
</li>
<li>General Professional Experience: Minimum 5 years of experience in business development, financial management, MSME training, or private sector development.
</li>
<li>Specific Professional Experience: Proven track record in designing and delivering business management training programs for MSMEs (minimum 5 assignments).
</li>
<li>Professional Experience in Pakistan: At least 5 years of relevant project work within Pakistan.
</li>
<li>Development Cooperation Experience: Minimum 3 years of experience working on development cooperation projects.
</li>
<li>Other:
</li>
<ul><li>Experience with digital learning tools, remote training platforms, and knowledge-sharing methodologies.
</li>
<li>Demonstrated ability to integrate gender-sensitive approaches in training design and delivery.
</li>
</ul></ul>Job Description
<ul>
<li>Conduct Training Needs Assessment (TNA) with respect to Business Management Skills (BMS).
</li>
<li>Develop curriculum and training modules on BMS to ensure clarity, relevance, and effectiveness.
</li>
<li>Design and structure training sessions that address key aspects of business planning, financial management, and MSME growth.
</li>
<li>Deliver training sessions for MSMEs, providing expert guidance and practical insights.
</li>
<li>Support the development of content for digital learning videos on BMS.
</li>
<li>Conduct research related to MSMEs in the potato and citrus value chains.
</li>
<li>Integrate gender-sensitive approaches into training content, delivery, and methodology.
</li>
<li>Contribute to knowledge-sharing, remote training, and the use of digital learning tools.</li></ul></div>

Business Development Specialist & Trainer (BMS)

Surveying Corp

<div>
 
 The Customer Care Specialist will support the team in managing client accounts, coordinating proposals, and ensuring smooth execution of property management operations, with a focus on legal sector clients. This role requires excellent communication, strong organizational skills, and knowledge of compliance to maintain client relationships and ensure regulatory adherence.
 
 
 
 
 
 
 Candidate Must Have:
 
 
 <ul>
 <li>
 
 Excellent written and verbal communication skills in English
 
 </li>
 <li>
 
 At least 1 year of relevant experience in coordination &amp; client servicing (Investment Companies experienced preferred)
 
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 
 Basic knowledge of compliance requirements (KYC, AML, contracts)
 
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Support &amp; Coordination-Property management
 
 
 <ul>
 <li>
 
 Handle leaseholder and tenant enquiries (calls, emails, letters) promptly and professionally
 
 </li>
 <li>
 
 Resolve customer issues and complaints effectively while maintaining a positive and empathetic approach.
 
 </li>
 <li>
 
 Maintain detailed records of customer interactions and feedback.
 
 </li>
 <li>
 
 Escalate complex issues to relevant departments when necessary.
 
 </li>
 <li>
 
 Log and resolve enquiries, liaising with the maintenance and accounts department.
 
 </li>
 <li>
 
 Support preparation of budgets, reports, and maintenance packs.
 
 </li>
 <li>
 
 Coordinate with clients/leaseholders and issue required notices.
 
 </li>
 <li>
 
 Maintain accurate records of correspondence, contracts, and compliance documents.
 
 </li>
 <li>
 
 Prepare Quarterly reports for submission to clients.&nbsp;
 
 </li>
 <li>
 
 Achieve performance targets, including response times, resolution rates, and customer satisfaction.
 
 </li>
 <li>
 
 Provide general office/admin support for the management team.
 
 </li>
 </ul>
 
 
 Legal Compliance
 
 
 <ul>
 <li>
 Ensure all activities comply with , financial, and legal regulations.
 </li>
 <li>
 Work closely with legal and compliance teams to review contracts and documents.
 </li>
 <li>
 Support KYC/AML processes for onboarding new clients.
 </li>
 </ul>
 
 
 Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong client relationships, understanding their needs.
 </li>
 <li>
 Resolve client queries efficiently and escalate complex matters as required.
 </li>
 <li>
 Support account managers in client retention and upselling efforts.
 </li>
 </ul>
 
 
 Reporting &amp; Administration
 
 
 <ul>
 <li>
 Keep accurate records of agreements, invoices, and compliance documents.
 </li>
 <li>
 Prepare regular sales performance reports for management.
 </li>
 <li>
 Assist in preparing bids and tenders for banking or legal sector projects.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Education:
 
 BA, O Levels, or BBA.
 
 </li>
 <li>
 Experience: Minimum 1 year in sales coordination, client servicing, or business support
 </li>
 <li>
 Skills: Proficient in MS Office Suite, CRM systems, and document management tools.
 </li>
 </ul>
 
 
 
 
 
 Skills and Competences:
 
 
 <ul>
 <li>
 Industry knowledge of property management and legal processes.
 </li>
 <li>
 Strong organizational and administrative abilities.
 </li>
 <li>
 High attention to detail, especially in compliance and documentation.
 </li>
 <li>
 Client-focused approach with strong relationship-building skills.
 </li>
 <li>
 Analytical mindset for reviewing contracts and data.
 </li>
 <li>
 Collaborative and team-oriented.
 </li>
 </ul>
</div>

Customer Service Specialist - Property management

TRADE INTELLIGENCE GLOBAL PTE. LTD.

About Trade Intelligence GlobalTrade Intelligence Global is a leading provider in Global Trade Solutions and has cultivated a reputation for excellence that resonates with industry leaders globally. We offer a suite of value-added trade services that empower businesses to navigate the complexities of global trade seamlessly.About the Role: We are looking for a results-driven Business Development Specialist to join our team. You will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth.Responsibilities<ul><li>Cold call people using a given phone directory to sell Saas products</li><li>Answer incoming calls from prospective customers</li><li>Use scripts to provide information about product&rsquo;s features, prices etc. and present their benefits</li><li>Ask pertinent questions to understand the customer&rsquo;s requirements</li><li>Persuade the customer to buy by demonstrating how merchandise or services meet their needs</li><li>Record the customer&rsquo;s personal information accurately in a computer system</li><li>Deal with complaints or doubts to safeguard the company&rsquo;s reputation</li><li>Go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales</li><li>Keep records of calls and sales and record useful information</li></ul>Requirements and skills<ul><li>Proven experience as telemarketer or similar sales/customer service role</li><li>Proven track record of successfully meeting sales quotas preferably over the phone</li><li>Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems</li><li>Excellent communication and presentation skills</li><li>Proficient in English</li><li>Skilled in negotiation and dealing with complaints</li><li>Persistent and results-oriented</li><li>Patient and able to handle customer rejection</li></ul>Location: Dubai (Remote work available)Salary: Competitive, depending on experience and performance (Base + Commission)Job Type: Full-time

Business Development Specialist(Dubai)

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