business systems analyst

International Rescue Committee

<div>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The IT department provides end-to-end solutions for the organization including Application Development, Integration and Management, Enterprise Architecture, User Experience, Quality Assurance &amp; Testing, and overall Project Management.
 
Collaborating with IT colleagues and business partners, the Business Systems Analyst works to improve the efficient setup and deployment of business applications at IRC to meet end user needs and IRC's mission, with a focus on financial, supply chain, and project management domains.
Major Responsibilities
<ul><li>Collect and assess system requirements from business users to guarantee seamless configuration and delivery of business applications and collaborate with IT colleagues and business partners to successfully implement solutions that align with IRC&rsquo;s mission and business needs.
</li><li>Lead the administration, support, and continuous improvement of enterprise business systems used across departments including finance, supply chain, HR, and other operational functions while ensuring that systems align with organizational policies, security standards, and compliance requirements.
</li><li>Acquire domain expertise in cross-functional business processes and the systems that support them while keeping abreast of industry trends and novel technologies relevant to enterprise business systems.
</li><li>Manage relationships with software vendors and implementation partners to support system enhancements and issue resolution and maintaining comprehensive documentation of business processes, system configurations, data flows, and security models.
</li><li>Coordinate with QA teams to support functional, user acceptance, and regression testing across systems.
</li><li>Provide Level 3 support for enterprise systems, resolving complex issues and collaborating with internal and external teams as needed.
</li><li>Support processes for system updates, advancements, and new implementations.
</li></ul>Key Working Relationships
 
Position Reports to: Business Systems Manager
 
Position directly supervises: N/A
 
Other External Contacts: Software vendors and consultants
Required Skills
<ul><li>Bachelor&rsquo;s degree in Business, Info Systems, or related field with 4+ years crafting and supporting enterprise business systems; equivalent experience will be considered.
</li><li>Proven experience in gathering, analyzing, and detailing cross-functional business, functional, and technical requirements, experience with enterprise system testing, including case development and execution.
</li><li>Proficient in system administration, support, and change management in a global or multi-site environment
</li><li>Strong understanding of Dynamics 365 Finance &amp; Operations ERP concepts, business processes, and expertise in Dynamics 365 F&amp;O functionalities.
</li><li>Superb communication skills, both verbal and written, with the ability to convey complex information clearly with strong attention to detail, active listening, and analytical thinking!
</li><li>Ability to work independently and collaboratively in cross-functional teams with proven ability to build and maintain relationships across diverse teams and organizational levels
</li></ul><div>Preferred Skills
 
<ul><li>Microsoft Dynamics 365 Finance and Operations certification
</li><li>Advanced degree or equivalent experience in Business Administration, Information Systems, or related field
</li><li>Experience working in the NGO or nonprofit sector, especially in distributed or low-bandwidth environments
</li><li>French language proficiency will be an added advantage.
</li></ul></div>Working Environment
<ul><li>Standard office working environment.
</li><li>Some international travel as needed. 
</li></ul>PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct . Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding , Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
#li-1</div>

Business Systems Analyst

Craftner INC

<div><div><h6 class="jobSectionHeader">Phoenix, AZ | Contract</h6>
<h4 class="jobSectionHeader">Preferred Skills</h4>
Business analysis, QA 
 
 
 
 
<h4 class="jobSectionHeader">Job Description</h4>
Role:
Work closely with business to gather requirements and write the BRDs.
Help test and validate the implementation of the solution.
Train users on how to use the tool.
Responsibilities:
Requirement gathering
Review BRDs with business and obtain sign-offs
Learn the solution once it is implemented.
Validate solution in QA
QA testing support and troubleshoot issue
Demo and train business on the tools
Post implementation support 
 
 
<h5 class="jobSectionHeader">For immediate consideration, please forward your Word resume to sheetal@craftner.com</h5></div></div>

Tech Pinacle Innovation Pvt Ltd

Job Title: Business Systems Analyst &ndash; UKG Kronos (WFM)Role SummaryWe are seeking a Business Systems Analyst with hands-on experience in UKG Kronos Workforce Management (WFM) to support configuration, operations, integrations, and system enhancements. The ideal candidate will work closely with Operations, Scheduling teams, Payroll, Supervisors, and Back-office stakeholders to ensure reliable workforce management processes, accurate payroll inputs, and stable system performance.Key ResponsibilitiesUKG Kronos Configuration &amp; Deployment<ul><li>Assist in configuration, testing, and deployment of UKG Kronos WFM modules.</li><li>Support system setup, enhancements, and change requests.</li><li>Participate in UKG bi-annual upgrades and patch implementations.</li><li>Configure pay rules, accruals, schedules, and workforce policies.</li></ul>Time Clock Management<ul><li>Install, configure, upgrade, and maintain Kronos time clocks.</li><li>Troubleshoot clock connectivity, synchronization, and hardware issues.</li><li>Ensure proper time capture and device performance.</li><li>Coordinate firmware updates and preventive maintenance.</li></ul>Operations &amp; Maintenance (O&amp;M) Support<ul><li>Handle access requests, incidents, service requests, and minor enhancements.</li><li>Provide Level 2/3 support for production issues.</li><li>Investigate and resolve timekeeping discrepancies and system errors.</li><li>Participate in project-based improvements and continuous optimization.</li></ul>Payroll &amp; Workforce Support<ul><li>Support payroll processing activities related to WFM data.</li><li>Validate timekeeping accuracy prior to payroll cycles.</li><li>Ensure compliance with workforce policies and labor regulations.</li><li>Collaborate with Payroll and HR teams to resolve discrepancies.</li></ul>Integration, Data &amp; Reporting<ul><li>Support data migration and system integration activities.</li><li>Troubleshoot integration failures between UKG and ERP systems (e.g., Workday, Infor CloudSuite).</li><li>Assist in report generation and workforce analytics.</li><li>Use SQL querying for data validation and issue analysis.</li></ul>Cross-Functional Collaboration<ul><li>Work with Operations, Schedulers, Supervisors, Payroll, and Back-office teams.</li><li>Gather and analyze business requirements.</li><li>Translate functional requirements into system configurations.</li><li>Provide user training and documentation support.</li></ul>Documentation &amp; Governance<ul><li>Prepare technical specifications and configuration documentation.</li><li>Develop SOPs, process documentation, and user guides.</li><li>Maintain system change logs and compliance documentation.</li><li>Ensure adherence to IT governance and audit standards.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Information Systems, HRIS, or related field.</li><li>Hands-on experience with UKG Kronos Workforce Management (WFM).</li><li>Experience managing O&amp;M activities (Access Requests, Incidents, Enhancements).</li><li>Experience working with time clocks (installation &amp; troubleshooting).</li><li>Knowledge of payroll processing and time validation.</li><li>SQL querying knowledge.</li></ul>Preferred Qualifications<ul><li>Experience supporting UKG bi-annual upgrades.</li><li>Knowledge of ERP systems such as Workday and Infor CloudSuite.</li><li>Experience troubleshooting integrations and workforce reporting.</li><li>Understanding of workforce compliance and labor regulations.</li></ul>Key Competencies<ul><li>Workforce Management configuration</li><li>Payroll support &amp; time validation</li><li>Time clock troubleshooting</li><li>Incident &amp; change management</li><li>ERP integrations</li><li>Stakeholder collaboration</li><li>Analytical &amp; problem-solving skills</li></ul>Job Types: Full-time, PermanentPay: ₹531,061.86 - ₹1,782,002.14 per yearWork Location: Hybrid remote in Noida

Business Systems Analyst - UKG Kronos

<div>Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor's Degree
About the team:
FIS is looking to add an energetic, talented developer to our growing team. Profile is the FIS premier real-time, ultra scalable core banking system. Our team provides solutions for banking across international markets. We use industry-leading technologies, applications, and automation to deliver and support FIS IT technologies. We are into client deliveries include commitments for our existing production customers as well as customers where implementation is under way. The team is comprised of host developers, UI developers as well as Business Analysts who work closely in PROFILE implementations.
What you bring:<ul><li>
Having Banking Industry Experience for 7+ years as a Business Analyst.</li><li>
Requires excellent understanding of organization&rsquo;s business systems and industry requirements.</li><li>
Business Systems Analyst experienced in the definition and elaboration of user stories based on requirements provided by business stakeholders and product owners.</li><li>
At least basic knowledge of Agile methodologies.</li></ul>
What you will be doing:<ul><li>
Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.</li><li>
Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.</li><li>
Responsible for most complex business and systems process analysis, design and simulation.</li><li>
Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams.</li><li>
Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.</li><li>
Recommends and facilitates quality improvement efforts.</li><li>
Collect data to identify root cause of problems</li></ul>
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass</div>

Lead Business Analyst

Akamai

<div>Would you like to influence the way Akamai's business is operating using data driven decisions?
 Do you enjoy working with globally distributed, diverse pool of stakeholders and supporting them with your expertise? 
Join our dynamic Enterprise Applications team
Akamai excels in customer service and customization across the Order to Cash cycle. Streamlining enterprise applications to drive growth and savings.
Partner with the best
As a Business Systems Analyst II, you'll work in a global environment and contribute to enterprise application systems. You will own the responsibilities of business analysis end to end. You'll come up with innovative solutions for business problems and coordinate with development teams to implement them.
As a Business Systems Analyst II, you will be responsible for :
<ul><li>Partnering with stakeholders to analyze challenges and deliver scalable solutions for business success.
</li><li>Driving requirement discussions, documenting needs, and presenting clear insights to stakeholders and teams.
</li><li>Collaborating with teams to deliver timely, business-aligned solutions.
</li><li>Coordinating and leading user acceptance testing and resolving user issues post go-live
</li><li>Developing an in-depth understanding of applications, the data model, and its mapping to the various business processes.
</li></ul>Do what you love
To be successful in this role you will need to:
<ul><li>Bring 3-6 years of BSA experience in ERP/CRM, Billing, Ordering, or Contracting, with a bachelor&rsquo;s degree.
</li><li>Some level of expertise in writing SQL queries to retrieve data for running analyses.
</li><li>Ability to tell a story based on data - to help drive decisions.
</li><li>Demonstrate knowledge of Agile development, SDLC, and tools like JIRA, Confluence, and Microsoft Office (Project, PowerPoint, Word, Excel).
</li><li>Leverage good strategic skills to map future business processes while maintaining a professional business attitude and awareness.
</li><li>Excel in written and verbal communication to effectively collaborate with business and IT stakeholders. Willingness to learn and adapt to custom applications.
</li><li>Proven experience in managing multiple projects or workstreams simultaneously, with strong prioritization skills.
</li></ul>Work in a way that works for you
FlexBase, Akamai&rsquo;s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we&rsquo;re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you&rsquo;ll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
<ul><li>Your health
</li><li>Your finances
</li><li>Your family
</li><li>Your time at work
</li><li>Your time pursuing other endeavors
</li></ul>Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences &mdash; helping billions of people live, work, and play</div>

Business Analyst II

Kingston Stanley

<div>
 
 
 Business Analyst &ndash; Insurance
 
 
 
 
 
 
 Searching for a Business Analyst to join a growing team within the insurance sector. This role will work closely with internal stakeholders and clients to identify business needs, analyse processes and data and support the delivery of effective technology and operational solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Gather and document business requirements, translating them into functional specifications
 </li>
 <li>
 Analyse insurance processes, systems, and data to identify improvement opportunities
 </li>
 <li>
 Partner with IT teams to support solution design and implementation
 </li>
 <li>
 Produce data insights and reporting to support business decision-making
 </li>
 <li>
 Assist with product enhancements and project delivery
 </li>
 <li>
 Monitor regulatory updates and market trends within the insurance sector
 </li>
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum of 4 years&rsquo; experience as a Business Analyst within the insurance industry
 </li>
 <li>
 Strong understanding of insurance products, operations, and compliance frameworks
 </li>
 <li>
 Strong analytical, communication, and stakeholder management skills
 </li>
 <li>
 Exposure to BI tools and data analysis platforms preferred
 </li>
 <li>
 Ability to thrive in a fast-paced, deadline-driven environment
 </li>
 </ul>
 
 
 
 
 
 Location: Dubai, UAE
 
 
</div>

Business Analyst – Insurance

Capco

<div>Please note we are looking to speak to individuals already based in the Doha as a first priority.

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco&rsquo;s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

IT Business Analyst 
Location: Doha | Practice Area: Business Consulting | Type: Permanent

Drive clarity, enable change, and translate business needs into impactful technology solutions.

The Role 
As an IT Business Analyst, you&rsquo;ll work closely with stakeholders across business and technology to shape requirements, improve processes, and support the delivery of high-quality digital solutions. Based in Doha, this role plays a key part in bridging business needs with technical delivery in complex environments.

What You&rsquo;ll Do
<ul>
<li>Elicit, analyse, and document business and functional requirements across technology initiatives</li>
<li>Act as a bridge between business stakeholders and delivery teams to ensure shared understanding</li>
<li>Support process improvement initiatives using structured analysis and best-practice frameworks</li>
<li>Contribute to solution design, testing, and implementation activities</li>
<li>Communicate clearly with stakeholders in both Arabic and English across workshops and forums</li>
</ul>
What We&rsquo;re Looking For
<ul>
<li>Proven experience as an IT or Business Analyst within complex programmes or projects</li>
<li>Fluency in Arabic and English (spoken and written)</li>
<li>One of the following certifications is required: CBAP or PMI-PBA</li>
<li>Strong requirements management, documentation, and stakeholder engagement skills</li>
<li>Experience working with technology teams and understanding system delivery lifecycles</li>
<li>Experience within consulting or advisory environments</li>
<li>Exposure to public sector, financial services, or large-scale transformation programmes</li>
<li>Familiarity with Agile, Waterfall, or hybrid delivery models</li>
<li>Experience facilitating workshops and change initiatives</li>
<li>Knowledge of data, digital, or enterprise platforms</li>
</ul>
Why Join Capco
<ul>
<li>Deliver high-impact solutions for leading organisations across the region</li>
<li>Work in a collaborative, flat, and entrepreneurial consulting culture</li>
<li>Access continuous learning, training, and industry certifications</li>
<li>Be part of a team shaping the future of digital transformation</li>
<li>Help drive meaningful change through technology-enabled consulting</li>
</ul>
We offer a competitive, people-first benefits package designed to support every aspect of your life.

Inclusion at Capco 
We&rsquo;re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know &ndash; we&rsquo;ll be happy to help. We value each person&rsquo;s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration &ndash; a mindset that shapes how we work with clients and each other every day.</div>

IT Business Analyst - Doha

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