business systems analyst

Qode

Looking for detailed-oriented and technically savvy Business Systems Analyst to join the Retail Lending Servicing Product Team, specifically working on Credit Card journeys.Key Responsibilities: • Conduct in-depth discovery and analysis across both front and back end systems, identifying opportunities, dependencies, and strengths.
<br><ul>
<li>Research APIs, including reviewing documentation, assessing capabilities, and validating integration feasibility.</li>
<li>Collaborate closely with Product Owners, developers, and other stakeholders to gather, refine, and prioritize requirements.</li>
<li>Translate business and technical needs into clear epics, features, and user stories with well-defined acceptance criteria.</li>
<li>Partner with QA and development teams to support testing, validate solutions, and confirm they meet business requirements.</li>
<li>Investigate, analyze, and assist in resolving production incidents by identifying root causes, assessing customer impact, and working with technical teams on resolution and future prevention.</li>
<li>Document process flows, system interactions, and functional specifications to support development, ongoing maintenance, and incident response readiness.</li>
</ul>


Business Systems Analyst

<p></p><div><p><b>We are Proud to be SJE!</b></p>
<p>
At SJE, we are more than a company &mdash; we are a family of brands with a shared vision and mission to provide industry-leading, innovative, and reliable control and monitoring solutions that improve efficiencies, protect the environment, and deliver dependable solutions to our valued customers. We are looking for a <b>Business Systems Analyst II </b>to support our Revere brand. Candidate will work from our <b>Birmingham, Alabama</b> office location.</p>
<p>
Our Revere brand is a leading provider of automation and control solutions for the industrial, water and wastewater treatment, power and energy, manufacturing, food and beverage, oil and gas, and pulp and paper industries. We design, build, and implement customized automation and control systems for highly complex projects.<b> Check us out at </b><b>Reverecontrol.com</b><b> or </b><b>SJEinc.com</b><b>!.</b></p>
<p><b>
The job:</b></p>
<p>
We are seeking a detail-oriented and adaptable <b>Business Systems Analyst II</b> to support and improve our core business systems, particularly IFS ERP and Salesforce. This individual will analyze business operations and identify opportunities to streamline processes through better use of systems. With a focus on Configure-Quote-Order (CQO) processes, CRM workflows, and reporting, the Business Systems Analyst II will serve as a bridge between functional teams and technology solutions.</p>
<p>
This role involves working closely with business stakeholders, documenting business needs, participating in design sessions, configuring systems, and validating enhancements. A collaborative mindset, technical curiosity, and a customer-focused approach are key for success. Additionally, this role will act as a Project Manager for the projects they help manage into our ecosystem.</p>
<p><b>
The skills you need:</b></p>
<p>
What will you do in this role:</p>
<ul>
<li>Serve as a member of the Information Technology Team with a focus on ERP (IFS) and CRM (Salesforce).</li>
<li>Analyze and document business processes across departments, focusing on sales, operations, and service functions.</li>
<li>Recommend process improvements and technical solutions that enhance business efficiency.</li>
<li>Assist with configuration and ongoing maintenance of IFS and Salesforce platforms.</li>
<li>Create and maintain reports and dashboards to support data-driven decision-making.</li>
<li>Collaborate with developers, vendors, and business stakeholders on system enhancements.</li>
<li>Participate in testing and validation of changes to ensure accuracy and functionality.</li>
<li>Support end users through documentation, training, and troubleshooting.</li>
</ul>
<p><b>Education, Experience and Ability Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Business, Computer Science, Information Systems, or related field.</li>
<li>Minimum of 3 years of experience as a business systems analyst or functional ERP/CRM support role.</li>
<li>Familiarity with ERP systems (IFS preferred) and CRM tools (Salesforce preferred).</li>
<li>Strong analytical, problem-solving, and documentation skills.</li>
<li>Excellent verbal and written communication abilities.</li>
<li>Experience with Microsoft Office, Excel, Teams, and Visio or similar tools.</li>
<li>Comfortable working with cross-functional teams and managing multiple priorities.</li>
</ul>
<p><b>Answering your questions:</b></p>
<p>
When you are considering a new job, it is normal to have a ton of questions. Here are a few questions we are asked all the time.</p>
<ul>
<li><b>What is your Paid Time Off and holiday policy? </b>Up to 120 hours of Paid Time Off in your first year plus 8 paid holidays.</li>
<li><b>What benefits do you offer? </b>We offer a robust benefits package including health, life, short-term and long-term disability insurance as well as dental and vision programs you need to take care of your family, along with other benefit options. <b>Check out our </b><b>full benefits package</b>!</li>
<li><b>What percentage of travel is required for this position?</b> Not required</li>
<li><b>What is my commute? </b>Plug this address into Google Maps: 5201 Princeton Way, Hoover, AL 25226</li>
</ul>
<p>We will answer more of your questions during the first interview. Expect to hear about the next steps if you meet the job requirements.</p>
<p><b>
Why work with us</b><br>
At SJE, we believe in empowering our employees to grow professionally while making a real impact. We offer competitive pay, excellent benefits, and a collaborative culture that encourages creativity and problem-solving. Join us and become a part of something bigger. Join a company where you&rsquo;re not just working&mdash;you&rsquo;re building a legacy!</p>
<p>
Learn more and apply on-line at www.sjeinc.com. SJE is an Equal Opportunity Employer.</p><p></p><p><br>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Business Systems Analyst II

California State University Stanislaus

<p></p><div><div><b>Job no:</b> 551028<br>
<b>Department:</b> Financial Services<br>
<b>Work type:</b> Staff<br>
<b>Location:</b> Stanislaus - Turlock<br>
<b>Categories:</b> Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems &amp; Technology, On-site (work in-person at business location)<br>
</div>
<div><ul><div><ul><p><b>Position Summary</b></p>
<div>Classified as: Analyst/Programmer, Career<br>
<br>
Full-time position available on or after October 6, 2025 in Financial Services.<div><br>
Under general supervision, the incumbent serves as a business systems analyst responsible for supporting, optimizing, and maintaining enterprise administrative systems to meet operational and reporting needs. The position provides functional-technical expertise across financial, student, and HR-related platforms by analyzing business processes, evaluating system functionality, and identifying opportunities for improvement and automation.<br>
<br>
The incumbent collaborates with campus departments and external partners, including the Chancellor&rsquo;s Office, to implement system enhancements, troubleshoot technical issues, support data integrations, and ensure reliable reporting and operational continuity. Responsibilities include requirements gathering, testing, data validation, documentation, and end-user support. The role supports the design and delivery of system-based solutions that improve efficiency, data accuracy, and service delivery across functional areas.<br>
<br>
This position plays a key role in coordinating configuration changes, supporting system interfaces, and maintaining access and reporting tools to ensure the availability, integrity, and effectiveness of core business systems.</div><br>
</div>
</ul><ul><p><b>Job Duties</b></p>
<div>Duties include but are not limited to:
<ul><li>Provide daily technical support for enterprise systems by resolving issues, fixing reporting/data errors, and offering user guidance.</li>
<li>Assist with access permissions for Share Drive and OneDrive.</li>
<li>Troubleshoot application issues, log/track errors, and coordinate fixes with technical teams.</li>
<li>Manage user access and roles in CFS, Concur, Data Warehouse, Microsoft tools, and other enterprise systems.</li>
<li>Ensure compliance with audit and security policies.</li>
<li>Oversee recurring data processes, file uploads, and scheduled jobs (e.g., STCSU tables, vendor feeds).</li>
<li>Maintain system documentation, procedures, configuration tables, and training resources.</li>
<li>Conduct demonstrations and informal training for new users or during system changes.</li>
<li>Develop and update test scripts, configuration documents, change control logs, and data dictionaries.</li>
<li>Collaborate with users and stakeholders to identify business needs, workflow gaps, and system requirements.</li>
<li>Translate functional/technical specifications into configurations, enhancements, or integrations.</li>
<li>Recommend system improvements or third-party solutions to improve efficiency.</li>
<li>Develop process diagrams, requirements docs, and functional use cases.</li>
<li>Participate in system evaluations, gap analyses, and CSU/systemwide initiative reviews.</li>
<li>Create ad hoc queries, dashboards, and recurring reports using PeopleSoft Query Manager, Stanalytics, and related tools.</li>
<li>Validate and analyze data across system interfaces (e.g., Cashnet&ndash;Student Financials, CHRS&ndash;CFS).</li>
<li>Support reporting by designing dashboards and extracts with functional leads.</li>
<li>Maintain integration consistency with data dictionaries and configuration tables.<br>
Support software implementations, upgrades, and patches.</li>
<li>Conduct functional testing, user acceptance testing (UAT), and validate data/workflows.</li>
<li>Coordinate installation/configuration of new applications or vendor releases.</li>
<li>Maintain and enhance Excel-based journals, macros, and automated templates.</li>
<li>Develop solutions to improve data handling and processing accuracy.</li>
<li>Assist with project planning, scheduling, and resource documentation.</li>
<li>Pursue additional training or certifications as needed for professional growth.</li>
<li>Other duties as assigned.</li>
</ul></div></ul><ul><p><b>Minimum Qualifications</b></p>
<div><b>Education</b>: A bachelor&rsquo;s degree, preferably in computer science or business, or equivalent training and applied experience.
<div><b>
Experience</b>: Experience in technical information systems and application program packages.</div>
</div>
</ul><ul><p><b>Preferred Qualifications</b></p><div><br>
<ul><li>Two (2) years of related experience.</li>
<li>Bachelor's degree in Information Technology.</li>
<li>Previous experience supporting enterprise systems related to finance, student financials, or human resources, including business process knowledge in areas such as accounting, procurement, payroll, or student account management.</li>
<li>Previous experience managing system integrations, file uploads, or data exchanges across platforms, including validation and troubleshooting of data interfaces or feeds.</li>
<li>Previous experience with creating or maintaining queries, reports, dashboards, or automation tools using SQL, Excel Macros, PeopleSoft Query Manager, or similar business intelligence/reporting platforms.</li>
<li>Previous experience administering user access, roles, or permissions within enterprise systems, with an understanding of data privacy, audit controls, and role-based access design.</li>
<li>Demonstrated analytical skills and proficiency in working with complex datasets, including the ability to interpret data, assess system issues, and deliver actionable insights or system improvements.</li>
<li>Working knowledge of business systems analysis principles, project planning, and stakeholder collaboration, including strong communication and organizational skills to support systems implementation, documentation, and end-user engagement.</li>
</ul></div></ul><ul><p><b>Knowledge, Skills, Abilities</b></p><div><br>
<ul><li>Ability to use systems work flow and logic flowchart techniques.</li>
<li>Knowledge of formal data flow analysis methodologies.</li>
<li>Ability to apply and use operations analysis and structured design analysis techniques.</li>
<li>Knowledge of campus-defined systems, applications, and standards.</li>
<li>Ability to identify hardware/software interface problems.</li>
<li>Knowledge of system/equipment capability, design restrictions, and security requirements.</li>
<li>Knowledge of system development life cycle and structured systems development concepts.</li>
<li>General knowledge of network connectivity, integration, configuration, and protocols.</li>
<li>Understanding of and ability to integrate all systems including operating systems, applications, network, and databases, as well as knowledge of distributed processing technology.</li>
<li>Knowledge of client/server technologies.</li>
<li>Ability to communicate effectively.</li>
<li>Ability to apply consultative skills to assess user needs and communicate technology systems and solutions.</li>
<li>Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies.</li>
<li>Ability to use project management tools.</li>
<li>Ability to research and evaluate the functionality of vendor software to meet user needs, assess vendor proposals, and serve as a technical/vendor liaison.<br>
Application Programming</li>
<li>Ability to use one or more industry standard programming languages and various report/screen generators as required by the position.</li>
<li>Ability to use applications software, data structures and utilities, operating systems, and communication interfaces within the computing environment.</li>
<li>Ability to perform interactive debugging and to test and analyze program failures.</li>
<li>Knowledge of structured programming techniques and the ability to use appropriate productivity tools to provide for more rapid development of applications.</li>
<li>Ability to write/modify programs using multiple applications and databases.</li>
<li>Ability to develop program implementation plans, install software, and apply fixes.</li>
<li>Understanding of technical and vendor documentation and ability to maintain internal documentation.</li>
<li>Knowledge of network configuration, programming, and protocols.</li>
<li>Specialized skills in new systems and programming technologies.<br>
Database Analysis</li>
<li>Knowledge of formal data structure design, relational database design, and file structure.</li>
<li>Ability to design data structures to maximize efficiency and flexibility.</li>
<li>Ability to perform database maintenance tasks, develop access routines, and maintain dictionary.</li>
<li>Knowledge of data administration principles and data modeling concepts.</li>
<li>Ability to identify and resolve software/hardware interface problems, data requirements, and access methods.</li>
<li>Ability to establish and execute data security standards and procedures and disaster recovery plans.</li>
<li>Knowledge of distributed processing and client/server technologies.</li>
<li>Ability to perform database backup and recovery procedures as part of database management system utilities.</li>
<li>Ability to use data resource and productivity tools applicable to the database management system.</li>
<li>General knowledge of network configuration, programming, and protocols.</li>
<li>Ability to provide database support in a multiple hardware platform and operating system environment.</li>
<li>Ability to work and communicate with users to define and meet database needs and requirements.</li>
</ul></div></ul><ul><p><b>Special Conditions</b></p><div><br>
<ul><li>May be required to work after hours, weekends, or holidays.</li>
</ul>
</div></ul><p></p><ul><p><b>Salary Range</b></p>
<p><b>Anticipated salary will be $5,158 -$5,674 per month plus excellent paid benefits.</b> Salary will depend on the qualifications of the successful finalist. (Full range: $5,158 - $12,730 per month)</p>
</ul><ul><p><b>Compensation &amp; Benefits</b></p>
<p>Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. <b>Link to (Bargaining Unit: 9) Benefits Summary:</b> CSU Employee Benefit Summary<br>
</p>
</ul><ul><p><b>How to Apply</b></p>
<div>To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resum&eacute;. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the &ldquo;&rdquo; button on this page.
<div>
Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.</div>
</div>
</ul><ul><p><b>Application Deadline</b></p>
<p>OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER SEPTEMER 11, 2025. (Applications received after the screening date will be considered at the discretion of the university.)<br>
</p>
</ul><ul><p><b>Criminal Background Clearance Notice</b></p>
<p>Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.<br>
</p>
</ul><ul><p><b>Additional Information</b></p>
<div><b>Campus &amp; Area</b>
<div>
California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion &ndash; one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.</div>
<div>
Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West&rsquo;s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.</div><br>
<div><b>
Clery Act Disclosure</b></div>
<div>
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.</div><br>
<div><b>
Equal Employment Opportunity</b></div>
<div>
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a &lsquo;mandated reporter&rsquo; under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.</div>
<div>
Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:</div>
<div>
CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.</div>
<div>
The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.</div></div></ul><br>
<ul>
<p></p><div><div>The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.</div>
<div><b>
INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE</b></div><br>
<div></div>
</div>
</ul></div></ul></div><div><b>Advertised:</b> August 27, 2025 (1:15 PM) Pacific Daylight Time<br>
<b>Applications close:</b> Open Until Filled</div></div>

CACI International

<div>Business Systems Analyst SME<p></p>
Job Category: Information Technology<p></p>
Time Type: Full time<p></p>
Minimum Clearance Required to Start: Secret<p></p>
Employee Type: Regular<p></p>
Percentage of Travel Required: Up to 10%<p></p>
Type of Travel: Local<p></p>
* * *<p></p><p><b><br>
The Opportunity:</b><br>
CACI is looking for an experienced Business Systems Analyst who is interested working on innovative software development programs that support our nation&rsquo;s defense. Join us for this exciting and challenging opportunity as a member of an Agile Scrum Team focused on delivering new capabilities as part of a large program team that builds and supports Department of Defense financial management systems. You will be using modern soft ware technologies and enhance your expertise as a business systems analyst. This role requires experience in soft ware systems development functional support, experience supporting the federal budget formulation process, and strong analytical and problem-solving skills. Your ability to work in a fast-paced environment and be flexible to changing requirements will be important to your success.<br>
<br>
<b>Responsibilities:</b></p><ul><li><p>
Participate on an Agile team in the planning, design and development of web-based financial management applications.</p></li><li><p>
Develop subject matter expertise for assigned systems and related business processes</p></li><li><p>
Work with the client and other business systems analysts to define and document system requirements and future capabilities.</p></li><li><p>
Translate business requirements into detailed user, functional, and systems requirements that will be developed by the development team</p></li><li><p>
Test new software and software changes to ensure implementation meets specifications/requirements and customer expectations</p></li><li><p>
Troubleshoot the system to determine the source of systems errors</p></li><li><p>
Find and log systems defects, including steps required to repeat, and track defects to closure</p></li><li><p>
Support the client during User Acceptance Testing (UAT) and defect correction</p></li><li><p>
Assist in the preparation of contract deliverable documentation.</p></li></ul><p><b><br>
Qualifications:</b><br>
<br>
<i>Required:</i></p><ul><li><p>
Minimum current DoD Secret clearance</p></li><li><p>
Bachelor&rsquo;s degree in relevant field or equivalent work experience</p></li><li><p>
10+ years SDLC experience</p></li><li><p>
7+ years experience with the DOD budget process and IT systems</p></li><li><p>
Direct experience with DoD PPBE IT systems</p></li><li><p>
Demonstrated understanding of DoD business systems relationships</p></li><li><p>
Experience supporting the federal budget formulation process.</p></li><li><p>
Strong analytical and problem-solving skills.</p></li></ul><p></p><ul><li><br>
</li></ul><p><b>
________________________________________________________________________________________</b></p><p></p><p><b>
What You Can Expect:</b></p><p></p><p><b><br>
A culture of integrity.</b></p><p>
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you&rsquo;ll be part of a high-performing group dedicated to our customer&rsquo;s missions and driven by a higher purpose &ndash; to ensure the safety of our nation.</p><p></p><p><b><br>
An environment of trust.</b></p><p>
CACI values the unique contributions that every employee brings to our company and our customers - every day. You&rsquo;ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.</p><p></p><p><b><br>
A focus on continuous growth.</b></p><p>
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground &mdash; in your career and in our legacy.</p><p></p><p><b><br>
Your potential is limitless.</b> So is ours.</p><p></p><p>
Learn more about CACI here.</p><p></p><p><b>
________________________________________________________________________________________</b></p><p></p><p><b>
Pay Range</b>: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.</p><p></p><p>
Since this position can be worked in more than one location, the range shown is the national average for the position.</p><p></p><p>
The proposed salary range for this position is:
</p>$90,300-$189,600<p></p><p><i>
CACI is </i><i>an Equal Opportunity Employer.</i><i> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any </i><i>other protected characteristic.</i></p></div><p></p>

Business Systems Analyst SME

Dentsu

<div></div><div><div>Job Description:</div><div>
Business Title Lead Business Systems Analyst</div><div>
Years of Experience 8+ Years</div><div>
Job Description</div><div>
The Business Systems Analyst (BSA) is the key member of the marketing technology team responsible for the functional integrity of the solutions that Merkle implements for clients across multiple industries. BSA is a liaison between the client&rsquo;s marketing and business organizations and the Merkle design, development, and testing teams. BSA works closely with Client&rsquo;s marketing and IT stakeholders to elicit solution requirements in support of client&rsquo;s business goals and the associated martech capabilities. BSA drives requirements feasibility analysis based on business priorities and data availability. BSA provides guidance to the Merkle implementation team on behalf of the client and ensures solution business relevance and functional accuracy.</div><div></div><div>
Key responsibiltes</div><ul><li>Own solution requirements gathering working with Merkle and client stakeholders.</li><li>Rationalize data, business and process requirements and translate all the inputs into functional design.</li><li>Ensure that Merkle best practices, frameworks and recommendations are deployed to assist the client make sound decision</li><li>Own data analysis to ensure that business and functional requirements can be met.</li><li>Understand the contracts and provide guidance in areas of scope management and client expectations management,</li><li>Assist with solution testing utilizing business validation techniques</li><li>Lead solution user acceptance testing</li><li>Contribute to the development of Merkle reusable assets, frameworks and best practices</li><li>Mentor team members</li></ul><div>
Education Qulification</div><ul><li>Bachelor&rsquo;s Degree or equivalent experience is required.</li><li>6+ years of technology implementation experience in the field of customer data management and marketing technology including direct marketing, email marketing, interactive marketing, digital marketing</li><li>6+ years&rsquo; experience documenting requirements for the purposes of scope management, design, development and testing enablement through traceability</li><li>4+ years&rsquo; experience working with various methodologies including Agile</li><li>Knowledge of customer data integration and identity management concepts</li><li>Hands on experience with relational design concepts [e.g., table design, table relationships, primary and foreign key designations].</li><li>Hands on experience with data analysis, complex data transformations</li><li>Experience with user acceptance testing</li><li>SQL skills</li><li>Strong customer service orientation; consistently meet internal and external client commitments; demonstrated desire to exceed expectations</li><li>Strong client management skills; manage through challenging situations resulting in positive outcomes for Clients and Merkle</li><li>Effective communication skills: ability to simplify and structure complex concepts to streamline interactions and highlight key points</li><li>Effective presentation skills</li><li>Demonstrated critical thinking, problem solving, planning and organizational skills</li><li>Ability to adapt to various conditions and situations; ability to tolerate stressful situations and remain focused under pressure</li><li>Ability to thrive in a complex environment consisting of geographically dispersed and highly matrixed teams</li><li>Ability to interact with senior level resources effectively and confidently, both internally and with the client to ensure desired outcomes</li><li>Qualified individuals possess the Merkle attributes: smart, curious, committed to vision, passionate, fun and pleasant, an achiever and having a sense of urgency</li></ul><div>
Certification If Any</div><div>
1.<br>
2.<br>
3.</div><div>
Shift timing</div><div>
7 PM to 3 AM IST</div><div></div><div>
Location:</div>
DGS India - Mumbai - Thane Ashar IT Park<div></div><div>
Brand:</div>
Merkle<div></div><div>
Time Type:</div>
Full time<div></div><div>
Contract Type:</div>
Permanent</div>

Lead Business Systems Analyst

Tiling mason

<p>Core Responsibilities</p><ul><li><b>Workflow Mapping &amp; Optimization</b></li><li>Analyze current business processes</li><li>Identify inefficiencies and bottlenecks</li><li>Redesign workflows for efficiency and scalability</li><li><b>AppSheet Development</b></li><li>Build, customize, and maintain apps in AppSheet (or other no-code platforms)</li><li>Automate approvals, reporting, and data entry</li><li><b>SOP Documentation</b></li><li>Write clear step-by-step SOPs for each process</li><li>Standardize formats and make them accessible to staff</li><li><b>KPI Design &amp; Monitoring</b></li><li>Define measurable KPIs for departments/projects</li><li>Build dashboards or reports for management</li><li><b>Change Management</b></li><li>Train employees on new workflows/apps</li><li>Ensure adoption and continuous improvement</li></ul><p>Skills Needed</p><ul><li><b>Process Mapping Tools</b> (Lucidchart, Visio, Miro, BPMN notation)</li><li><b>No-Code Platforms</b> (AppSheet required, plus knowledge of Airtable, PowerApps, or Zoho Creator is a bonus)</li><li><b>Project Management</b> (Agile basics, Jira/Trello/ClickUp)</li><li><b>Data Analysis &amp; Reporting</b> (Excel/Google Sheets advanced, BI dashboards helpful)</li><li><b>Technical Writing</b> (for SOPs)</li><li><b>Change Management &amp; Communication</b> (to align staff and management)</li></ul><p>Education &amp; Background</p><ul><li><b>Education</b>:</li><li>Bachelor&rsquo;s degree in <b>Business Administration</b>, <b>Industrial Engineering</b>, <b>Information Systems</b>, or <b>Operations Management</b></li><li>Master&rsquo;s is optional, not required</li><li><b>Experience</b>:</li><li>3&ndash;5 years in <b>business process improvement</b>, <b>operations</b>, or <b>digital tools implementation</b></li><li>Prior exposure to ERP/CRM systems is a plus</li><li>Hands-on with AppSheet or similar platforms</li></ul><p>Relevant Certifications</p><ul><li><b>Lean Six Sigma (Green Belt or Black Belt)</b> &rarr; process efficiency</li><li><b>Business Process Management (BPM) Certification</b></li><li><b>Google AppSheet Certification</b> (Google offers training)</li><li><b>Project Management (PMP, PRINCE2, or Scrum Master)</b> &rarr; nice-to-have, especially if senior</li><li><b>Change Management Certification (PROSCI, ADKAR)</b> &rarr; if role is transformation-focused</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Willing to join immediately</li><li>Okay to relocate</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Business process improvement, operations: 3 years (Required)</li></ul>

M&T Bank

<div></div><div><div>Title: Business Systems Analyst VI</div><div></div><div>
Job Location: 1 Seneca Street, Buffalo, NY 14203</div><div></div><div>
Job Description: Develop Actimize policy rules for fraudulent transactions alert generation. Design and develop workflows for Alerts and Cases in Actimize Risk and Case Management (RCM) tool for Alert disposition. Create regulatory reporting as per business need using Actimize DART and Dashboards and schedule systematic report generation. Prepare functional specifications, test plans, and execute test scripts for assigned projects. Analyze complex data to ensure accurate functional design. Guide team members and business users on application functionality and project methodologies. Meet with business clients to discuss application changes for initiatives and compliance requirements. Participate in design discussions to ensure delivery of functional specifications. Collaborate with business lines to define application requirements and user experience. Review business requirements with the technology team for clarity. Provide project estimates, including timelines and phases for components. Advise on application impacts from enterprise-wide initiatives and changes. Document data mapping for system integrations and project adaptations. Work with testing teams to create and execute test plans based on specifications. Facilitate timely resolution of issues from testing and implementation. Manage post-implementation feedback, issue resolution, and debriefing on outcomes.</div><div></div><div>
Minimum requirements: Bachelor&rsquo;s degree in Computer Science, Information Technology or a related technical field plus seven (7) years of experience in the job offered or as Business Analyst, Data Architect, Senior Consultant or related occupation. Requires five (5) years of experience in each of the following: Actimize RCM 5.x or ActOne 6.x; Actimize IFM-X Solution; Actimize RCM Designer 5.x or ActOne Designer 6.x; and Actimize AIS 4.x. Requires three (3) years of experience in each of the following: Actimize Policy Manager; Actimize Commercial Banking; Actimize Retail Banking; Bulk &amp; Real-Time Payment; Fraud Prevention; Oracle Database 19c; and Agile Methodology.</div><div></div><div>
Salary: $129,325 - $139,325</div><div></div><div>
Location</div>
Buffalo, New York, United States of America</div>

Business Systems Analyst VI

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