business technology analyst

Whole Latte Love

<div>
 
 Description
 
 
 
 The Business Systems &amp; Technology Analyst is a cross-functional role responsible for helping identify, organize, communicate, document, and execute business systems improvements across Salzman Group.
 
 
 
 Role
 
 
 
 This role reports to the Director &amp; Chief Architect of Business Systems &amp; Technology and works as a peer contributor alongside internal developers and other department resources. It is not a people-management role. Instead, it is a highly collaborative position focused on:
 
 
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 Project orchestration
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 Stakeholder communication
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 Workflow analysis
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 Documentation
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 Light technical implementation
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 AI-assisted productivity improvement
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 Governance support
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 QA/testing
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 Reporting support
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 Practical problem solving
 
 
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 The ideal candidate is curious, organized, technically capable, and comfortable working with people across many different departments. They do not need to be the deepest expert in any single platform on day one. More important is the ability to learn how teams work, understand their systems and workflows, ask good questions, identify true needs, and help turn ambiguous operational problems into practical, durable solutions.
 
 
 
 This Position Blends
 
 
 
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 Business analysis
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 Technical project coordination
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 Workflow improvement
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 Documentation
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 QA/testing
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 Reporting support
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 Light coding
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 System configuration
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 AI tool evaluation
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 Policy support
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 Internal consulting
 
 
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 The role will work closely with Operations, Warehouse, Accounting &amp; Finance, Sales, Marketing, Customer Support/Tech Support, Product, Purchasing, Logistics, Retail, Roastery Production, vendors, developers, and end users across the organization.
 
 
 Because Business Systems &amp; Technology operates in a small-team environment, planning is fluid and priorities may shift in response to immediate organizational needs. The right candidate will be comfortable moving between planned project work, urgent operational support, stakeholder communication, documentation, hands-on implementation, and exploratory use of new tools.
 
 
 This is a largely on-site role based at our offices in Henrietta, NY, with expectations of availability during the normal business week.
 
 
 
 Key Responsibilities
 
 
 
 
 Stakeholder Communication &amp; Cross-Functional Discovery
 
 
 
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 Work directly with teams across the organization to understand their workflows, pain points, tools, data needs, communication gaps, and operational constraints.
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 Interview stakeholders and end users to identify root problems, process gaps, technical needs, training needs, and opportunities for improvement.
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 Translate ambiguous requests into clear problem statements, requirements, scopes, workflows, and project plans.
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 Help determine whether a problem is best solved through technology, automation, reporting, documentation, training, process improvement, AI-assisted tooling, or some combination of these.
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 Serve as an approachable, judgment-free point of contact for teams seeking help from Business Systems &amp; Technology.
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 Communicate project status, decisions, blockers, risks, and next steps clearly to both technical and non-technical audiences.
 
 
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 Project Coordination &amp; Orchestration
 
 
 
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 Help plan, organize, and coordinate cross-functional technology and business systems projects.
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 Maintain project plans, timelines, task lists, owners, dependencies, risks, decision records, and follow-up items.
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 Coordinate communication between Business Systems &amp; Technology, internal departments, vendors, developers, leadership, and end users.
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 Track project progress and help ensure work is completed, tested, documented, communicated, and adopted.
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 Identify blocked or stalled work and help drive it toward resolution.
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 Support prioritization discussions by clarifying business impact, urgency, complexity, risk, and resource needs.
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 Help create lightweight but durable project structures that fit a small, responsive department where priorities may shift quickly.
 
 
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 Systems, Workflow &amp; Process Improvement
 
 
 
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 Learn and support key business systems, including ERP, ecommerce, warehouse, reporting, CRM, support, marketing, logistics, product data, and AI-enabled productivity tools.
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 Assist in designing and improving workflows across departments, including sales, purchasing, receiving, fulfillment, product data, customer support, repairs, marketing, reporting, logistics, and roastery production.
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 Help standardize workflows across entities, markets, regions, and third-party partners where appropriate.
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 Support system configuration, data cleanup, workflow testing, user acceptance testing, and implementation activities.
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 Identify opportunities to reduce manual work, prevent errors, improve visibility, and make systems easier for teams to use.
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 Recognize when a simple process change, documentation improvement, or training effort may be more appropriate than a custom technical build.
 
 
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 AI Enablement, Governance &amp; Data Control
 
 
 
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 Support the responsible adoption of AI tools across the organization to improve productivity, analysis, documentation, reporting, content review, workflow support, and decision-making.
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 Help evaluate AI tools, workflows, and use cases for practicality, business value, data sensitivity, security risk, and maintainability.
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 Assist in developing and maintaining AI use policies, data control guidelines, acceptable-use standards, and internal best practices.
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 Help define where AI tools are appropriate, where human review is required, and where AI use should be restricted due to privacy, security, quality, regulatory, or business-risk concerns.
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 Support the lifecycle management of AI tools and AI-assisted workflows, including discovery, testing, approval, rollout, documentation, training, monitoring, and retirement.
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 Help teams use AI tools effectively without bypassing data governance, system ownership, brand standards, or operational controls.
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 Assist with internal education around AI capabilities, limitations, risks, prompt quality, review expectations, and responsible usage.
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 Document AI-supported workflows so they can be reviewed, repeated, improved, and governed over time.
 
 
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 Documentation, Training &amp; Knowledge Management
 
 
 
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 Create and maintain clear documentation for systems, workflows, processes, tools, reports, automations, AI-supported workflows, and internal standards.
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 Produce SOPs, process maps, training materials, project notes, decision logs, testing plans, user guides, and governance documentation.
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 Help document institutional knowledge that currently lives informally across individuals or teams.
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 Support team training and ongoing education for new tools, workflows, ERP processes, reporting systems, AI tools, and operational changes.
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 Ensure completed projects are left with durable documentation that supports long-term maintainability, adoption, compliance, and continuity.
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 Help improve the department's ability to communicate its work clearly to the broader organization.
 
 
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 Reporting, Data &amp; Quality Assurance
 
 
 
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 Assist with the development, maintenance, testing, and improvement of business systems reporting.
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 Help teams define meaningful KPIs, reporting needs, data sources, expected outcomes, and decision-support requirements.
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 Support data integrity initiatives across ERP, ecommerce, product catalogs, warehouse systems, reporting tools, AI workflows, and related platforms.
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 Perform QA and validation on workflows, reports, integrations, data changes, system updates, and AI-assisted outputs.
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 Help identify and escalate data inconsistencies, broken workflows, missing fields, reporting gaps, process failures, and governance concerns.
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 Support analysis work where the organization lacks direct resources, using available reporting, automation, AI, and data tools responsibly.
 
 
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 Technical Implementation Support
 
 
 
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 Assist with lightweight technical implementation work where appropriate, including system configuration, report setup, workflow tooling, app configuration, data preparation, testing, documentation, and simple scripting.
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 Write or modify light code, scripts, queries, or automation logic when appropriate to support internal tools, analysis, reporting, integrations, or workflow improvements.
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 Work with developers and technical partners to communicate requirements, validate deliverables, and support implementation.
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 Help bridge the gap between business users and technical implementers.
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 Participate in solution design discussions and contribute practical operational context.
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 Support adoption of new tools, systems, automations, AI workflows, and business processes after launch.
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 Maintain awareness of how changes in one system may affect other workflows, departments, reports, integrations, or data controls.
 
 
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 Vendor &amp; Partner Coordination
 
 
 
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 Coordinate with software vendors, implementation partners, third-party logistics providers, service providers, AI tool providers, and external developers as needed.
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 Help document vendor requirements, open issues, deliverables, dependencies, risks, and follow-up actions.
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 Assist with testing, validation, rollout, and internal communication for vendor-supported projects.
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 Help ensure external partners understand the organization's workflows, constraints, data sensitivity, and success criteria.
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 Support evaluation of vendor tools and services for operational fit, technical fit, security, maintainability, and long-term value.
 
 
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 Examples of Department Work
 
 
 
 
 Recent Departmental Work Has Included
 
 
 
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 Two complete ERP migrations and implementations.
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 ERP training, workflow fit-matching, testing, and organizational adoption.
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 Business systems reporting toolkits across sales, marketing, product, purchasing, shipping, and logistics.
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 Network infrastructure modernization across multiple locations.
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 Product dimensioning and warehouse data accuracy initiatives.
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 Standardization of cross-market and multi-region workflows with third-party logistics partners.
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 Modernization of Shopify microservices and storefront-integrated applications.
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 Product data standards and catalog normalization across systems.
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 Use of AI-assisted tooling for content auditing, analysis, data review, documentation, and productivity improvement.
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 Surge support for marketing, ecommerce, and studio/video production needs.
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 Internal process improvement, troubleshooting, documentation, and workflow support across departments.
 
 
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 Requirements
 
 
 
 
 Required Qualifications
 
 
 
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 Experience in business systems, operations, project coordination, technical project management, business analysis, systems implementation, ecommerce operations, ERP support, operations analysis, or a related role.
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 Strong ability to learn unfamiliar systems, workflows, departments, and business processes.
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 Excellent communication skills with the ability to work comfortably across technical and non-technical teams.
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 Strong organizational skills and the ability to manage multiple projects, requests, priorities, stakeholders, and follow-ups at once.
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 Ability to translate business needs into clear requirements, documentation, workflows, project plans, and action items.
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 Comfort working in ambiguous situations where the problem, owner, scope, priority, or solution may not be immediately clear.
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 Strong documentation skills.
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 Analytical mindset with a practical, solutions-oriented approach.
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 Ability to work respectfully and judgment-free with users of varying technical comfort levels.
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 Willingness to perform both coordination work and hands-on implementation support.
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 Interest in using AI tools responsibly to improve productivity, analysis, documentation, and business workflows.
 
 
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 Preferred Qualifications
 
 
 
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 Experience with ERP systems such as Odoo, Acumatica, NetSuite, Microsoft Dynamics, SAP Business One, or similar platforms.
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 Experience with ecommerce platforms, especially Shopify or Shopify Plus.
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 Familiarity with warehouse, inventory, purchasing, fulfillment, shipping, CRM, support, marketing, roastery, or product data workflows.
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 Experience creating dashboards, reports, data validation tools, or operational reporting.
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 Familiarity with APIs, databases, system integrations, data imports/exports, or technical troubleshooting.
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 Light coding or scripting experience, especially with JavaScript, Python, SQL, JSON/CSV data handling, low-code/no-code tooling, or automation platforms.
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 Experience working with developers, vendors, implementation partners, external service providers, or AI-enabled business tools.
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 Familiarity with Google Workspace, Slack, project management platforms, helpdesk systems, BI/reporting tools, workflow automation platforms, AI assistants, or internal knowledge management tools.
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 Experience helping define or support technology policies, data governance practices, AI use guidelines, access-control standards, or documentation standards.
 
 
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 Key Traits For Success
 
 
 
 Curious and willing to learn how the business actually works.
 
 
 Approachable and trusted by people across departments.
 
 
 Organized enough to bring structure to ambiguous work.
 
 
 Communicative enough to keep stakeholders aligned without overcomplicating the process.
 
 
 Technically fluent enough to collaborate with developers, vendors, systems owners, and AI-enabled tools.
 
 
 Practical enough to know when a process change is better than a custom build.
 
 
 Responsible enough to recognize when data sensitivity, security, privacy, or governance concerns matter.
 
 
 Patient and respectful when helping users with different levels of technical comfort.
 
 
 Comfortable moving between planning, communication, documentation, testing, training, troubleshooting, light coding, and implementation.
 
 
 Motivated by making other people's work easier, clearer, faster, safer, and more reliable.
 
 
 
 What Success Looks Like
 
 
 
 A successful person in this role will help Business Systems &amp; Technology become more scalable, more communicative, more organized, and more durable. They will improve the department's ability to capture requirements, coordinate projects, document decisions, support adoption, evaluate tools, govern AI usage, and deliver solutions that make daily work easier across the organization.
 
 
 Over time, this person will become a trusted internal resource who understands the organization broadly, helps teams identify their true needs, and works with the department to deliver practical solutions that improve efficiency, accuracy, visibility, data control, governance, and quality of life.
 
 
 
 Perks Of The Position
 
 
 
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 Modern office setting
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 Competitive health and dental insurance plans
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 401(k) plan with company match
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 Vacation time, sick time, and paid holidays
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 Fully stocked kitchen and beverages available for employees
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 DoorDash DashPass membership
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 Employee discounts on espresso machines, coffee, and accessories
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 Opportunity for long-term growth within a rapidly expanding company and specialty coffee industry
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 Work alongside a passionate, knowledgeable team
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</div>

Business Systems & Technology Analyst

Capco

<div>Please note we are looking to speak to individuals already based in the Doha as a first priority.

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco's cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

IT Business Analyst 
Location: Doha | Practice Area: Business Consulting | Type: Permanent

Drive clarity, enable change, and translate business needs into impactful technology solutions.

The Role 
As an IT Business Analyst, you'll work closely with stakeholders across business and technology to shape requirements, improve processes, and support the delivery of high-quality digital solutions. Based in Doha, this role plays a key part in bridging business needs with technical delivery in complex environments.

What You'll Do
<ul>
<li>Elicit, analyse, and document business and functional requirements across technology initiatives</li>
<li>Act as a bridge between business stakeholders and delivery teams to ensure shared understanding</li>
<li>Support process improvement initiatives using structured analysis and best-practice frameworks</li>
<li>Contribute to solution design, testing, and implementation activities</li>
<li>Communicate clearly with stakeholders in both Arabic and English across workshops and forums</li>
</ul>
What We're Looking For
<ul>
<li>Proven experience as an IT or Business Analyst within complex programmes or projects</li>
<li>Fluency in Arabic and English (spoken and written)</li>
<li>One of the following certifications is required: CBAP or PMI-PBA</li>
<li>Strong requirements management, documentation, and stakeholder engagement skills</li>
<li>Experience working with technology teams and understanding system delivery lifecycles</li>
<li>Experience within consulting or advisory environments</li>
<li>Exposure to public sector, financial services, or large-scale transformation programmes</li>
<li>Familiarity with Agile, Waterfall, or hybrid delivery models</li>
<li>Experience facilitating workshops and change initiatives</li>
<li>Knowledge of data, digital, or enterprise platforms</li>
</ul>
Why Join Capco
<ul>
<li>Deliver high-impact solutions for leading organisations across the region</li>
<li>Work in a collaborative, flat, and entrepreneurial consulting culture</li>
<li>Access continuous learning, training, and industry certifications</li>
<li>Be part of a team shaping the future of digital transformation</li>
<li>Help drive meaningful change through technology-enabled consulting</li>
</ul>
We offer a competitive, people-first benefits package designed to support every aspect of your life.

Inclusion at Capco 
We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know &ndash; we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration &ndash; a mindset that shapes how we work with clients and each other every day.</div>

IT Business Analyst - Doha

Next Generation Inc. (NGI)

<div>Position Overview

Next Generation, Inc. is seeking experienced Technology Business Management (TBM) Expense Transparency Consultants to support enterprise-wide IT financial transparency initiatives across multiple technology service towers, including Product Management, Infrastructure &amp; Operations, Cybersecurity, and other IT functions.

This is a Business Analyst position and not a Technical Business Analyst role. The ideal candidate will possess a strong background in IT financial management, cost transparency, budgeting, financial reporting, and stakeholder engagement. The consultant will play a key role in improving visibility into technology spending, strengthening financial accountability, and aligning IT investments with business value.

This position requires an individual who can effectively bridge Finance, IT, and business operations while managing complex financial datasets, cost allocation methodologies, and reporting frameworks.
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<h3 class="jobSectionHeader">Technology Business Management (TBM) &amp; Expense Transparency</h3>
<ul><li>Lead and support Technology Business Management (TBM) Expense Transparency initiatives across all IT service towers.</li><li>
Ensure consistency in financial reporting, allocation methodologies, cost modeling practices, and transparency frameworks.</li><li>
Develop, maintain, and continuously enhance TBM financial models and reporting structures.</li><li>
Support service tower mapping, cost allocation models, and run-versus-innovate classifications.</li><li>
Analyze and interpret IT spending patterns, cost drivers, and financial trends.</li></ul>
<h3 class="jobSectionHeader">Financial Planning, Reporting &amp; Analysis</h3>
<ul><li>Maintain and support reporting utilized to communicate IT financial performance and spending insights to leadership and stakeholders.</li><li>
Validate, update, and enhance allocation methodologies and cost transparency frameworks.</li><li>
Perform financial analysis to identify trends, opportunities for optimization, and potential cost efficiencies.</li><li>
Ensure accuracy, consistency, and defensibility of financial reporting outputs.</li><li>
Refine data sources, mapping logic, allocation rules, and financial assumptions to improve reporting quality.</li></ul>
<h3 class="jobSectionHeader">Stakeholder Collaboration</h3>
<ul><li>Partner closely with IT Service Owners, Finance teams, Procurement groups, and business stakeholders.</li><li>
Validate financial inputs and improve alignment between IT costs, services, and business outcomes.</li><li>
Facilitate discussions regarding cost structures, expense drivers, and budgeting strategies.</li><li>
Translate complex financial and operational data into meaningful business insights for non-financial audiences.</li></ul>
<h3 class="jobSectionHeader">Process Improvement &amp; Governance</h3>
<ul><li>Support continuous improvement initiatives related to IT financial management and TBM practices.</li><li>
Assist in establishing standardized reporting processes and governance frameworks.</li><li>
Promote financial accountability and transparency across IT organizations.</li><li>
Ensure compliance with established financial management and reporting standards.</li></ul>
<h2 class="jobSectionHeader">Required Qualifications</h2>
<ul><li>Demonstrated experience in:<ul><li>
Technology Business Management (TBM)</li><li>
IT Financial Management (ITFM)</li><li>
Cost Transparency Programs</li><li>
Financial Planning &amp; Analysis (FP&amp;A)</li><li>
IT Budgeting and Cost Management</li></ul></li><li>
Strong understanding of:<ul><li>
Budgeting and Forecasting</li><li>
Cost Allocation Methodologies</li><li>
Procurement Processes</li><li>
Contract Management</li><li>
Financial Reporting and Analysis</li></ul></li><li>
Advanced Microsoft Excel expertise, including:<ul><li>
Complex Formulas</li><li>
Financial Modeling</li><li>
Pivot Tables</li><li>
Scenario Analysis</li><li>
Data Manipulation and Reporting Automation</li></ul></li><li>
Proven ability to work effectively with Finance, IT, and business stakeholders.</li><li>
Strong analytical, problem-solving, and organizational skills.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to present complex financial information to non-financial audiences.</li></ul>
<h2 class="jobSectionHeader">Preferred Qualifications</h2>
<h3 class="jobSectionHeader">TBM &amp; Financial Transparency</h3>
<ul><li>Experience supporting TBM frameworks and cost transparency initiatives.</li><li>
Knowledge of cost allocation methodologies and IT cost modeling best practices.</li><li>
Experience creating and maintaining financial transparency reporting and dashboards.</li></ul>
<h3 class="jobSectionHeader">Reporting &amp; Analytics</h3>
<ul><li>Experience utilizing:<ul><li>
Power BI</li><li>
Financial Dashboards</li><li>
Data Visualization Tools</li><li>
Executive Reporting Frameworks</li></ul></li><li>
Ability to analyze large and complex financial datasets.</li></ul>
<h3 class="jobSectionHeader">Enterprise Systems</h3>
<ul><li>Hands-on experience with:<ul><li>
ServiceNow IT Financial Management (ITFM)</li><li>
ServiceNow CMDB</li><li>
ServiceNow Asset and Request Management</li><li>
ServiceNow Service Taxonomy Frameworks</li></ul></li><li>
Experience with PeopleSoft Financials or comparable ERP platforms such as SAP, Oracle Financials, or Workday Financial Management.</li></ul>
<h2 class="jobSectionHeader">Ideal Candidate Profile</h2>

The successful candidate will be:
<ul><li>
A highly analytical and detail-oriented Business Analyst with a passion for financial transparency and operational excellence.</li><li>
Skilled at identifying financial trends, cost drivers, and opportunities for process improvement.</li><li>
Comfortable working independently while managing multiple priorities and deadlines.</li><li>
An effective communicator capable of collaborating with both technical and non-technical stakeholders.</li><li>
Experienced in navigating large, complex financial datasets and evolving TBM frameworks.</li><li>
Adaptable and capable of thriving within fast-paced, enterprise-level environments.</li></ul>
<h2 class="jobSectionHeader">Preferred Industry Experience</h2>

Candidates with experience supporting the following environments are highly preferred:
<ul><li>
Public Sector Organizations</li><li>
Transportation Agencies</li><li>
Large Enterprise IT Organizations</li><li>
Technology Business Management (TBM) Programs</li><li>
IT Financial Management (ITFM) Initiatives</li><li>
Infrastructure &amp; Operations Organizations</li><li>
Cybersecurity Organizations</li></ul>
<h3 class="jobSectionHeader">Additional Preference</h3>
<ul><li>Prior experience supporting large public-sector organizations is highly desirable.</li></ul>
Benefits:
Competitive hourly rate range from $75.00 to $100.00 an hour</div>

Business Analyst - Technology Business Management (TBM) Expense Transparency Consultant

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 178097
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 Al Futtaim Finance, is in the middle of a major digital, technology, data, CRM, core platform, and customer experience transformation. We are building a small, high-calibre team to drive it, and this is a front-line role on that team.
 
 
 <ul>
 <li>
 As a Business Technology Analyst, you will work directly with digital and business leadership to turn ambiguous, high-stakes problems into structured plans and delivered outcomes. You will move across strategy, execution, data, product, process, and vendor management, often on several workstreams at once. One week you are framing the business case for a CRM decision; the next you are unblocking a delivery pod, building a board-ready pack, or pressure-testing a vendor proposal. This is a builder&rsquo;s role for someone who wants ownership and pace, not a requirements-documentation role
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Drive transformation workstreams end to end &mdash; take a problem from ambiguity to a structured approach, a decision, and a delivered result, across multiple initiatives in parallel.
 </li>
 <li>
 Enable digital products and platforms &mdash; partner with product, engineering, and business teams to move CRM, core platform, and customer experience initiatives from idea to adoption.
 </li>
 <li>
 Turn data into decisions &mdash; structure analysis, size impact, and build the numbers that underpin business cases and investment choices.
 </li>
 <li>
 Redesign processes for outcomes &mdash; rethink how things work rather than documenting how they work today, and design the future-state operating model.
 </li>
 <li>
 Produce executive-grade materials &mdash; board packs, decision papers, and steering updates that are sharp, clear, and ready for a President-level audience.
 </li>
 <li>
 Accelerate delivery &mdash; chase follow-through, surface and clear blockers, and keep momentum across teams that do not report to you.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills, including comfort with data and business-case modelling.
 </li>
 <li>
 Excellent communication &mdash; able to build and present materials that stand up in front of senior executives.
 </li>
 <li>
 A startup mindset: curious, fast, accountable, and energised by change.
 </li>
 <li>
 A track record of running multiple topics at once under real time pressure and high ownership.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field; top-tier academic or consulting pedigree
 </li>
 <li>
 2 to 5 years in management consulting, digital or technology strategy, fintech, a transformation office, digital business building, or a fast-paced financial services environment
 </li>
 <li>
 Financial services, lending, leasing, or fintech exposure is a strong plus but not essential.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Business Analyst | AL Futtaim Finance | Financial Services

ORO24 DEVELOPMENTS LLC

Job SummaryThe Software Product Analyst acts as the bridge between business stakeholders and the technology team. This role is responsible for analyzing business needs, evaluating software solutions, defining product requirements, and supporting the delivery of technology products that meet organizational objectives.Key Responsibilities<ul><li>Gather, analyze, and document business and functional requirements from stakeholders.</li><li>Translate business needs into clear product specifications, user stories, and acceptance criteria.</li><li>Conduct gap analysis between existing systems and desired product capabilities.</li><li>Work closely with development, QA, and design teams throughout the product lifecycle.</li><li>Evaluate and assess third-party software solutions and vendor proposals.</li><li>Manage and maintain the product backlog in collaboration with the Product Manager.</li><li>Facilitate workshops, meetings, and reviews with business units and technical teams.</li><li>Create and maintain product documentation including process flows, wireframes, and user manuals.</li><li>Track and report on product performance metrics and KPIs post-deployment.</li><li>Support UAT (User Acceptance Testing) and coordinate feedback cycles.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Computer Science, Information Technology, Business Analysis, or a related field.</li><li>3&ndash;5 years of experience in a software product analyst, business analyst, or similar role.</li><li>Strong understanding of software development lifecycles (SDLC) and Agile/Scrum methodologies.</li><li>Proficiency in requirements management and project tracking tools (e.g., JIRA, Confluence, Azure DevOps).</li><li>Familiarity with UI/UX concepts and ability to create wireframes or process flows.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Analytical mindset with strong problem-solving abilities.</li></ul>Preferred Skills<ul><li>Experience with ERP, CRM, or enterprise software platforms.</li><li>Knowledge of API integrations and data flow concepts.</li><li>Familiarity with tools such as Figma, Lucidchart, or Visio.</li><li>Product management certifications (CSPO, CBAP, or equivalent) are an advantage.</li></ul>Work Location: In person

Software Product Analyst

Müller's Solutions

<div>
 M&uuml;ller's Solutions is a leading Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation &amp; Support, and Global Tech Recruitment. We are currently seeking a talented Saudi National Business Analyst to join our team. With our offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, M&uuml;ller's Solutions is known for delivering innovative solutions that fuel progress and drive success. Trusted by many organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
 
 
 As a Business Analyst at M&uuml;ller's Solutions, you will play a vital role in bridging the gap between technology and business. You will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions that align with the company's strategic goals. Experience in Enterprise Architecture is preferred, as you will also be involved in facilitating effective collaboration across teams and projects.
 
 
 
 Responsibilities
 
 
 
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 Conduct thorough analysis of business processes and systems to identify areas for improvement
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 Gather and document business requirements, collaborating with stakeholders
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 Develop and maintain business process models and diagrams
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 Analyze data to identify trends and insights for decision-making
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 Facilitate effective communication and collaboration between technical and non-technical teams
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 Support the implementation and testing of new systems and processes
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 Evaluate and recommend technology solutions to meet business needs
 
 
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 </ul>
 
 Requirements
 
 
 
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 Proven experience as a Business Analyst or similar role
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 Strong analytical and problem-solving skills
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 Working knowledge of Enterprise Architecture concepts and frameworks
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 Excellent communication and interpersonal skills
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 Ability to work independently and collaboratively in a team environment
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 Proficiency in data analysis and modeling software tools
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 Bachelor's degree in Business Administration, Information Systems, or related field
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 Saudi nationality is required
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 TOGAF Certificate is a plus
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 </ul>
</div>

Business Analyst - Saudi National

Magnatec Systems Private Limited

Position: System AnalystWe are looking for a skilled and detail-oriented System Analyst to analyze business requirements, design effective system solutions, and improve organizational processes. The ideal candidate will act as a bridge between business stakeholders and the development team, ensuring that business needs are accurately translated into technical solutions.Key Responsibilities<ul><li>Collaborate with business stakeholders to understand and analyze business requirements.</li><li>Gather, document, and manage functional and technical requirements.</li><li>Prepare and maintain Business Requirement Documents (BRD), Software Requirement Specifications (SRS), process flows, use cases, and user interface mockups.</li><li>Translate business requirements into clear and actionable technical requirements for development teams.</li><li>Work closely with developers, QA teams, and stakeholders throughout the project lifecycle.</li><li>Manage multiple projects simultaneously while ensuring timely delivery and quality outcomes.</li><li>Participate in testing, verification, and validation activities to ensure solutions meet business needs.</li><li>Conduct User Acceptance Testing (UAT) and provide training to end users on new system functionalities.</li><li>Track project issues, coordinate resolutions, and ensure smooth implementation.</li><li>Support projects from initial planning through deployment and post-implementation support.</li><li>Contribute to front-end design decisions and ensure a user-friendly experience by applying Human-Computer Interaction (HCI) principles.</li></ul>Requirements<ul><li>4&ndash;5 years of experience as a System Analyst, Business Analyst, or a similar role.</li><li>Strong experience in requirements gathering, analysis, and documentation.</li><li>Hands-on experience with BRD, SRS, process flows, use cases, and UAT.</li><li>Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Experience working with development and QA teams in a collaborative environment.</li><li>Strong analytical, problem-solving, and project management skills.</li><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</li></ul>Work Location: In person

System Analyst

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