business trainer

IGT Solutions

<div>
 
 
 Job Title: Trainer (Customer Service / Contact Center)
 
 
 
 
 Location:
 
 Maadi, Cairo
 
 
 
 Company:
 
 IGT Solutions
 
 
 
 Experience Required:
 
 Minimum 1 year
 
 
 
 Language Requirement:
 
 English Level C1 (Advanced)
 
 
 
 Job Summary
 
 
 
 IGT Solutions is looking for a dynamic and engaging Trainer
 
 with travel &amp; Airlines Experience
 
 to join our team. The ideal candidate will be responsible for delivering high-quality training sessions, enhancing employee performance, and ensuring that new hires and existing employees meet business standards in customer service and communication.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deliver onboarding training sessions for new hires (product, process, and communication skills).
 </li>
 <li>
 Conduct refresher trainings and upskilling sessions for existing employees.
 </li>
 <li>
 Develop and update training materials, manuals, and presentations.
 </li>
 <li>
 Assess trainee performance through evaluations, quizzes, and role-plays.
 </li>
 <li>
 Provide constructive feedback and coaching to improve performance.
 </li>
 <li>
 Track training effectiveness and report on KPIs (e.g., nesting performance, training success rate).
 </li>
 <li>
 Collaborate with Operations, Quality, and HR teams to identify training needs.
 </li>
 <li>
 Support employees during nesting and early production stages.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum
 
 1 year of experience
 
 as a Trainer
 
 in Travel or Airlines LOB
 
 in a contact center or customer service environment.
 </li>
 <li>
 
 English proficiency at C1 level
 
 (spoken and written).
 </li>
 <li>
 Strong presentation and facilitation skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to simplify complex information and engage different learning styles.
 </li>
 <li>
 Good knowledge of training methodologies and adult learning principles.
 </li>
 <li>
 Proficiency in MS Office (especially PowerPoint and Excel).
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in multinational or BPO environments.
 </li>
 <li>
 Familiarity with quality standards and KPIs in customer service.
 </li>
 <li>
 Basic coaching and mentoring skills.
 </li>
 </ul>
 
 
 Working Conditions
 
 
 <ul>
 <li>
 Rotational shifts (if applicable).
 </li>
 <li>
 Onsite role in Maadi.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Career growth opportunities.
 </li>
 <li>
 Dynamic and supportive work environment.
 </li>
 </ul>
 
 
</div>

BPO Trainer

NEXSKILL Iqbal Town Branch

We are looking for an experienced E-commerce Trainer to teach and guide students in online business skills. The trainer will be responsible for delivering training sessions on platforms like Shopify, eBay, Walmart, Amazon and Daraz, helping learners understand product research, store setup, listing, and digital marketing basics.Key Responsibilities:<ul><li>Conduct online/offline training sessions on e-commerce</li><li>Teach product hunting, listing, and store management</li><li>Provide hands-on practice and assignments</li><li>Guide students on order processing and customer handling</li><li>Stay updated with latest e-commerce trends</li></ul>Requirements:<ul><li>Experience in e-commerce platforms (Amazon, ebay, walmart, Shopify, Daraz)</li><li>Good communication and teaching skills</li><li>Practical knowledge of online selling</li><li>Ability to train beginners</li><li>Location : Nexskill Iqbal Town Branch,346-Hunza Block ,Allama Iqbal Town Lahore</li><li>Salary will be discussed in Interview.</li></ul>Pay: Rs1,500.00 - Rs2,000.00 per dayWork Location: In person

E-Commerce Trainer required for our IT Training Institute

AmWINS Group, Inc

<div>Join Us as a Claims Trainer at Amwins Self-Funded!

Are you energized by helping people learn, grow, and succeed? We're looking for a passionate Claims Trainer to design and deliver engaging onboarding and ongoing training that builds confidence, consistency, and performance across our claims organization. 


Why Choose Amwins?
At Amwins, we prioritize our team members and offer a range of benefits to enhance your work experience:
<ul>
<li>Flexibility: Enjoy a hybrid work environment with flexible scheduling options.</li>
<li>Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays.</li>
<li>Continual Learning: Thrive in a collaborative, education-focused work environment.</li>
<li>Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success.</li>
</ul>
Learn more about us at amwins.com/benefits. 


What you'll do:

New Hire Onboarding &amp; Core Training
<ul>
<li>Facilitate new hire onboarding programs that build consistent foundational knowledge and role readiness.</li>
<li>Deliver structured training on claims fundamentals, systems, policies and procedures, reimbursement processes, and professional standards.</li>
<li>Manage onboarding schedules, training timelines, and required milestones to support a smooth, on-time ramp for new hires.</li>
<li>Assess trainee proficiency through observations, knowledge checks, and assessments to confirm readiness for production work.</li>
</ul>
Ongoing &amp; Remedial Training
<ul>
<li>Deliver refresher, remediation, and advanced training for tenured employees based on performance insights and business needs.</li>
<li>Partner with leaders to address quality trends and close skill gaps through targeted learning solutions.</li>
<li>Support employees returning from extended leave, role transitions, and system or process changes to rebuild confidence and performance.</li>
</ul>
Training Materials &amp; Documentation
<ul>
<li>Develop and update training materials, job aids, guides, and process documentation to keep content current and easy to use.</li>
<li>Maintain the Claims training library and knowledge resources (including SharePoint and online documentation) so teams can quickly find what they need.</li>
<li>Collaborate with Training Developers and Claims Leadership to align training content with workflows, policies, and performance expectations.</li>
</ul>
Program Evaluation &amp; Continuous Improvement
<ul>
<li>Gather feedback through check-ins, surveys, and listening sessions to evaluate effectiveness and learner confidence.</li>
<li>Track completion and effectiveness metrics (participation, proficiency, post-training outcomes) and share insights with Claims Leadership.</li>
<li>Recommend and implement training improvements using feedback, performance data, and QA findings.</li>
</ul>
Cross‑Functional Collaboration
<ul>
<li>Partner with Claims Leadership, trainers, quality, and operational teams to support departmental priorities and deliverables.</li>
<li>Support training for system enhancements, automation initiatives, and process redesigns to drive adoption and consistency.</li>
<li>Participate in departmental meetings to share training updates, risks, and recommendations.</li></ul> 


What you'll bring:
<ul><li>Education: Bachelor's degree or equivalent experience strongly preferred (Education, Training, or Healthcare Administration a plus.)</li>
<li>Business curiosity: Eagerness to learn our business model and products and translate them into practical, learner-friendly training.</li>
<li>Training experience: 3+ years facilitating training for adult learners (virtual and/or in-person.)</li>
<li>Industry knowledge: Experience in Claims, Stop Loss, Ancillary, or a TPA environment is a plus.</li>
<li>Communication &amp; collaboration: Strong written and verbal communication, with the ability to partner effectively across teams and levels.</li>
<li>Facilitation: Confident presenting and leading discussions with small and large groups.</li>
<li>Organization &amp; prioritization: Highly organized with strong attention to detail and the ability to manage competing priorities in a high-volume environment.</li>
<li>Adaptability &amp; professionalism: Maintains a solutions-focused approach in a fast-paced environment and supports learners through change.</li>
<li>Instructional design: Familiarity with adult learning principles and creating engaging learning experiences (job aids, guides, activities, and assessments.)</li>
<li>Learning technology: Experience using or supporting a Learning Management System (LMS) and virtual training tools is a plus.</li>
<li>Technical proficiency: Proficient in Microsoft Office (PowerPoint, Word, Excel, Outlook, Teams, etc.)</li>
</ul>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div>

Claims Corporate Trainer

LearningRx

Pay: $19.00 - $23.00 per hourJob description:Join a Mission-Driven Team in Raleigh/Cary, NCAre you passionate about education AND enjoy building relationships in the community? This unique role combines meaningful one-on-one brain training with exciting opportunities to connect with private schools and homeschooling families throughout the Triangle area.Why This Role is DifferentUnlike traditional teaching or tutoring positions, you'll:<ul><li>Deliver proven, life-changing brain training programs in a fun, interactive environment</li><li>Build valuable relationships with private schools, homeschool co-ops, and educational communities across Raleigh, Durham, and Chapel Hill</li><li>Earn additional compensation for marketing outreach activities (beyond your base training rate)</li><li>Become a trusted resource for families seeking learning solutions in our local educational community</li></ul>Compensation &amp; Benefits<ul><li>Base pay: $19-$23/hour (Master Trainers earn top rate).</li><li>Bonus compensation for school outreach and marketing activities</li><li>Paid training at $15/hour while you certify</li><li>Flexible scheduling that fits your life</li><li>IBCCES certification paid by company (for 2+ year commitment)</li><li>Clear advancement opportunities</li><li>Meaningful work that genuinely changes lives</li></ul>Who Thrives in This RoleYou're an ideal candidate if you:<ul><li>Have experience with private K-12 schools, homeschool networks, or educational co-ops in the Triangle area</li><li>Enjoy both working directly with students AND networking with educators and families</li><li>Are energized by building community relationships and sharing resources that help families</li><li>Have a bachelor's degree and strong communication skills</li><li>Learn quickly and bring a positive, coach-like attitude</li><li>Are comfortable with both structured training sessions and flexible outreach activities</li></ul>The Brain Training ComponentWork one-on-one with students who struggle with:<ul><li>Learning and retaining new material</li><li>Reading fluency and accuracy</li><li>Focus, attention, and efficiency</li><li>Memory and recall</li></ul>You'll deliver our proven LearningRx system through fun, challenging exercises that create measurable improvements in cognitive skills&mdash;making not just learning easier, but life easier.Your familiarity with Raleigh/Cary/Durham's educational landscape is valuable here! Knowledge of local private schools, homeschool communities, and family learning preferences will help you excel in the outreach component.Schedule Requirements<ul><li>Minimum availability: Two weekdays between 9 am - 8 PM</li><li>Plus Saturday availability</li></ul>About LearningRxWe're a team of energetic professionals who witness transformation daily. LearningRx brain training is a proven system of fun, challenging exercises done one-on-one with a trainer who inspires, pushes, and celebrates successes with their students. We serve clients who have difficultly learning new material, remembering what they&rsquo;ve learned or read, struggle paying attention, getting things done efficiently, reading, and more. With research-backed results and a supportive team culture, this is more than a job; it's a chance to make a lasting impact.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to LearningRx Corporate.Job Type: Part-timeBenefits:<ul><li>Flexible schedule</li><li>Professional development assistance</li></ul>Work Location: In personJob Type: Part-timePay: $19.00 - $21.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Professional development assistance</li></ul>Work Location: In person

Brain Trainer for Raleigh and Cary Offices

OSHTREE Training Centre

PMP Trainer &ndash; Job DescriptionPosition Title:Project Management Professional (PMP) TrainerLocation:Qatar / GCC (Online &amp; Classroom)Role Overview:We are looking for a highly experienced and certified PMP Trainer to deliver engaging, practical, and result-oriented training sessions aligned with the latest PMI standards. The trainer will be responsible for preparing candidates to successfully pass the PMP certification exam while enhancing their real-world project management skills.Key Responsibilities:<ul><li>Deliver high-quality PMP training sessions (online &amp; in-person)</li><li>Prepare and deliver structured lessons based on the latest PMI Exam Content Outline</li><li>Simplify complex project management concepts into practical, easy-to-understand modules</li><li>Guide participants through all PMP domains (People, Process, Business Environment)</li><li>Conduct mock exams, quizzes, and performance evaluations</li><li>Provide exam strategies, tips, and personalized mentoring</li><li>Support students until successful PMP certification completion</li><li>Continuously update training materials as per PMI changes</li></ul>Requirements:<ul><li>PMP Certification (Mandatory)</li><li>Bachelor&rsquo;s degree in Business, Engineering, or related field</li><li>Minimum 5+ years of project management experience</li><li>Proven experience in PMP training (preferred)</li><li>Strong understanding of PMI framework and Agile/Hybrid approaches</li><li>Excellent presentation and communication skills</li><li>Ability to engage and motivate adult learners</li></ul>Preferred Qualifications:<ul><li>Experience training professionals in GCC (Qatar, UAE, KSA)</li><li>Background in industries like Oil &amp; Gas, Construction, IT, or Healthcare</li><li>Additional certifications (PgMP, PMI-ACP, Prince2) are a plus</li></ul>Key Skills:<ul><li>Training &amp; facilitation</li><li>Communication &amp; storytelling</li><li>Exam coaching strategies</li><li>Time management</li><li>Adaptability to different learning styles</li></ul>What We Offer:<ul><li>Opportunity to work with leading corporate clients</li><li>Flexible training schedules</li><li>Competitive compensation</li><li>Access to a large student base across GCC</li></ul>Pay: Up to QAR100.00 per hourExpected hours: 8.0 per weekWork Location: In person

PMP Trainer/Teacher

Concentrix

<div>Job Title:
B2B Specialist , Sales Trainer
Job Description
The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.
<ul><li>Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
</li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
</li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
</li><li>Oversee and validate the delivery and quality of provided training
</li><li>Track the effectiveness of training interventions through multiple assessment tools
</li><li>Work with all team members to improve sales systems to achieve a positive customer experience
</li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
</li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
</li><li>Help create a culture of learning where individuals manage their own development, competence, and performance
</li></ul>Location:
EGY Cairo - Plot no. 53, North Teseen st building 202
Language Requirements:
Time Type:</div>

B2B Specialist , Sales Trainer

Intelitek Solutions

About This EngagementWe are seeking an experienced BDD and Test Automation Trainer to deliver a 3-day intensive hands-on training program for a unified cross-functional team. The cohort includes Development, Testing/QA, and Business Analysis/Requirements team members attending together in a single program.Our organization is in an active Agile transition and this training is a key part of building a shared BDD and test automation practice across all delivery roles. The goal is to build practical, immediately applicable skills in BDD, Gherkin, Cucumber, Selenium, and test automation concepts &mdash; not theory &mdash; but real hands-on capability that participants can use starting the very next sprint.This is a fully onsite engagement in Richmond, VA. All three days must be delivered in person. No virtual or remote delivery will be accepted.What You Will Be Doing<ul><li>Delivering a 3-day onsite BDD and test automation training program to a mixed audience of BA, QA, and Dev professionals</li><li>Teaching Gherkin syntax and scenario writing from the ground up &mdash; participants will write real scenarios every day</li><li>Covering Cucumber at a conceptual, non-technical level &mdash; no coding required from participants</li><li>Introducing Selenium and test automation concepts in plain language accessible to all roles &mdash; not a deep engineering course but a foundational understanding of how automation works alongside BDD</li><li>Demonstrating how Gherkin, Cucumber, and Selenium work together as a complete BDD and automation pipeline</li><li>Facilitating cross-functional group exercises including a Three Amigos style working session</li><li>Running at least one live demonstration where a Gherkin scenario is executed through Cucumber and Selenium end-to-end &mdash; results discussed as a group</li><li>Keeping all three role types engaged simultaneously &mdash; your instruction must land equally well for a BA with no technical background and a developer new to BDD</li><li>Working with our Point of Contact (POC) prior to training to develop reference materials and scenario examples relevant to our environment &mdash; not generic off-the-shelf content</li></ul>What We Are Looking ForRequired:<ul><li>Minimum 5 years of experience training or coaching teams on Gherkin, Cucumber, BDD, and test automation</li><li>Hands-on experience with Selenium WebDriver and test automation frameworks</li><li>Proven ability to train mixed audiences of BA, QA, and Dev professionals together in one session</li><li>Ability to explain Cucumber, Selenium, and automation concepts in plain, non-technical language &mdash; no assumption of coding knowledge in the room</li><li>Strong in-person classroom facilitation skills &mdash; you can read a room and keep every experience level engaged</li><li>Solid background in Agile delivery environments</li><li>Ability and willingness to travel to Richmond, VA and be onsite for all three training days</li></ul>Training Coverage Required:Gherkin &amp; BDD:<ul><li>Feature files, Scenario, Given/When/Then, Scenario Outline, Examples tables, Background, and tagging</li><li>BDD mindset and Three Amigos collaboration model</li><li>Common Gherkin anti-patterns and how to fix them</li></ul>Cucumber:<ul><li>What Cucumber is and how it connects to Gherkin &mdash; conceptual and non-technical</li><li>How to read and interpret Cucumber test results</li><li>How tagging controls which scenarios run</li><li>Live Cucumber demonstration &mdash; trainer executes, all roles observe and discuss</li></ul>Selenium &amp; Test Automation:<ul><li>What Selenium is and what problem it solves &mdash; explained for all roles including non-technical</li><li>How Selenium fits into the BDD pipeline alongside Gherkin and Cucumber</li><li>The relationship between a Gherkin scenario, Cucumber, and a Selenium test &mdash; end-to-end conceptual walkthrough</li></ul>Certifications &mdash; at least one of the following is required:<ul><li>Cucumber.io Approved Trainer designation (most preferred)</li><li>ISTQB Agile Tester Extension</li><li>ISTQB Advanced Level &mdash; Test Automation Engineer</li><li>ICAgile ICP-TST (Agile Testing)</li><li>Certified Scrum Master (CSM) or SAFe Agilist</li><li>PMI Agile Certified Practitioner (PMI-ACP)</li><li>Selenium certification from a recognized training body</li></ul>In addition to certification, you must be able to provide:<ul><li>Sample training materials or anonymized examples from past client work</li></ul>Preferred:<ul><li>Experience training government or healthcare teams</li><li>Familiarity with JIRA, Confluence, or Azure DevOps</li><li>Certified Business Analysis Professional (CBAP)</li><li>Multiple certifications from the required list above</li><li>Experience with additional automation frameworks such as Playwright, Appium, or RestAssured</li><li>Prior experience delivering onsite training for federal or state government clients</li></ul>What You Will DeliverBefore Training:<ul><li>Collaborate with our POC to understand our workflows, terminology, and team context</li><li>Develop customized BDD and automation reference materials and Gherkin scenario examples relevant to our environment</li><li>Prepare Cucumber and Selenium demonstration scripts aligned to our context and approved by the POC</li><li>Submit all materials to the POC for review and approval at least 5 business days before training begins</li></ul>During Training:<ul><li>Participant workbook covering all three days including Gherkin, Cucumber, Selenium, and test automation concepts &mdash; printed and digital copies</li><li>Gherkin, Cucumber, and test automation one-page quick reference card for every participant</li><li>All exercise materials and scenario templates customized to our context</li><li>Live end-to-end demonstration &mdash; Gherkin scenario executed through Cucumber and Selenium in the room</li></ul>Travel &amp; Logistics<ul><li>Trainer is responsible for arranging all travel and lodging to Richmond, VA</li><li>All travel costs must be submitted as a separate line item in your proposal</li><li>Trainer must confirm full onsite availability for all three days before engagement is awarded</li><li>Substitution of a different trainer is not permitted without prior written approval from our POC</li></ul>How We Will Measure Success<ul><li>80% or more of participants pass the end-of-training assessment</li><li>All three role types can independently write a valid Gherkin scenario by end of Day 3</li><li>All participants can explain what Cucumber does and how it connects to Gherkin</li><li>All participants can explain at a conceptual level what Selenium does and how it fits into the BDD pipeline</li><li>All participants can read and interpret a Cucumber and Selenium test result</li><li>QA participants can identify which test cases are strong candidates for automation</li><li>Trainer satisfaction score of 8.0 or higher from participants</li><li>All materials approved by POC before training begins</li></ul>How to ApplyPlease submit the following:<ul><li>Your resume or trainer profile highlighting BDD, Gherkin, Cucumber, Selenium, and test automation training experience</li><li>A brief summary (one page or less) of your proposed approach to this 3-day program covering all four topics</li><li>At least two references from prior BDD, Cucumber, or test automation training engagements</li><li>Your daily rate and estimated travel costs as separate line items</li><li>Copies of relevant certifications</li></ul>This is a contract training engagement. Compensation is negotiable based on experience and qualifications. Only candidates who can commit to full onsite delivery in Richmond, VA will be considered.Pay: $80.00 - $120.00 per hourWork Location: In person

Gherkin / Cucumber BDD Trainer

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