busperson

Dorchester Collection

<div><div><p>Your future, our legacy</p><h3 class="jobSectionHeader"><b>
Hotel
</b></h3><div>
The Beverly Hills Hotel</div><h3 class="jobSectionHeader"><b>
Division &amp; Department
</b></h3><div>
Food &amp; Beverage - Restaurant</div><h3 class="jobSectionHeader"><b>
Job Title
</b></h3><div>
Part-Time Polo Lounge Busperson</div><h3 class="jobSectionHeader"><b>
Contract Type
</b></h3><div>
Permanent</div><h3 class="jobSectionHeader"><b>
Status
</b></h3><div>
Part time</div><h3 class="jobSectionHeader"><b>
Position Overview
</b></h3><div>
<div></div><div>We care about your career and are known for having the absolute best people in the industry. When you join us as a Part-Time Polo Lounge Busperson you start a unique opportunity to become celebrated as the very best in your field. You&rsquo;ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll get
</b></h3><div>
<div></div><div>As a Part-Time Polo Lounge Busperson at The Beverly Hills Hotel, here are just some of the great benefits you will receive:</div><div></div><ul><li><br>
Complimentary stays with breakfast included in all 10 Dorchester Collection hotels &ndash; stay once a year at each hotel!</li></ul><div></div><ul><li><br>
50% off at bars and restaurants within all of our Dorchester Collection hotels</li></ul><div></div><ul><li><br>
World class development opportunities (Service Excellence Training, Diversity Equity Inclusion &amp; Belonging Trainings, Monthly Lunch &amp; Learns)</li></ul><div></div><ul><li><br>
Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala</li></ul><div></div><ul><li><br>
Free Meals on Duty</li></ul><div></div><ul><li><br>
Exclusive Access to a discount platform featuring 1000s of retailers</li></ul><div></div><div><br>
As a Part-Time Polo Lounge Busperson at The Beverly Hills Hotel, your compensation will be $25.50 per hour.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll do
</b></h3><div>
<div></div><div>You&rsquo;ll love what you do and take pride in delighting our guests:</div><div>
A day in the life of our Busperson&hellip; it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Busser accomplish would be lengthy but the list below is essential to know.</div><div></div><ul><li><br>
Our Busperson are responsible for tabletop maintenance stock and maintain cleanliness of service stations to include supplies, condiments, clean linens, silverware, glassware, dishes, ice during their day. This will include cleaning and polishing all service supplies all to ensure our guests receives nothing but the best experience.</li></ul><div></div><ul><li><br>
Sometimes our guests have special requests involving making coffee and iced tea, refill water, and even special occasions. Most of these requests are fulfilled by our Busperson.</li></ul><div></div><ul><li><br>
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Busperson are relied upon to report these and work with several other positions to correct.</li></ul><div></div><ul><li><br>
Communication is what keeps our departments running perfectly. Our Busperson must communicate with other departments and extended hotel team in order to ensure the alignment remains.</li></ul><div></div><div><br>
The items shared are essential. However, to ensure consistency, our Busser are provided with specifics on how we care for their department and our hotel. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk or hear; and taste or smell. The employee frequently is required to walk and stoop, kneel or crouch. Ability to stand for long periods (more than 8 hours). The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</div><br>
<div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll bring
</b></h3><div>
<div></div><ul><li>All of our employees are ambassadors of our Vision, Values and culture. Our Polo Lounge Busperson do this with all they do.</li></ul><div></div><ul><li><br>
You&rsquo;ll bring your unique personality and passion to the role and the team.</li></ul><div></div><ul><li><br>
You have a talent and commitment to service excellence and creativity.</li></ul><div></div><ul><li><br>
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.</li></ul><div></div><ul><li><br>
English is the primary language used in our hotel. You can comfortably communicate in this language.</li></ul><div></div><ul><li><br>
Attention to detail is critical for this role.</li></ul><div></div><ul><li><br>
We pride in nurturing an environment where Working Together is a must. Our Polo Lounge Busperson are our biggest champions of this.</li></ul><div></div><ul><li><br>
Our hotels operate nonstop, this require flexibility from everyone on the team.</li></ul><div></div>
</div></div><div><p>
Position location</p><h3 class="jobSectionHeader"><b>
Job Location
</b></h3><div>
USA</div><h3 class="jobSectionHeader"><b>
Location
</b></h3><div></div><div>
9641 Sunset Blvd 90210 Beverly Hills</div></div></div><div></div>

Part-Time Polo Lounge Busperson

Hilton

<div><p>Restaurant Busperson - Hilton Boston Park Plaza</p><p>
The Hilton Boston Park Plaza is searching for a talented full-time Busperson to help support their restaurant team! This property is conveniently located downtown steps away from the Public Garden, Theater District, and many of the city's most popular historic sites. Boasting 1,060 rooms, 4 outlets, and 70,000+ square feet of meeting space, this beautifully vibrant downtown property offers a great next step for a talented/experienced hospitality professional looking for a new and exciting career move.</p><p>
</p><p>The ideal candidate for this position will possess one-year minimum food and beverage experience either in a server assistant, food runner or barback role! It would be considered an asset for this position to have experience cross training in these roles!</p><p>
</p><p></p><p><b>Shift Pattern: </b>candidates should be available to work both AM and PM shifts, any day of the week, weekends or holidays as needed</p><p><b>
Pay Rate: </b>$25.50 per hour</p><p>
</p><p><b>The Benefits </b>&ndash; We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:</p><p>
</p><ul><li>Access to your pay when you need it through DailyPay</li><li>
Medical Insurance Coverage &ndash;for you and your family</li><li>
Mental Health Resources</li><li>
Best-in-Class Paid Time Off (PTO)</li><li>
Go Hilton travel discount program</li><li>
Supportive parental leave</li><li>
Matching 401(k)</li><li>
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount</li><li>
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)</li><li>
Career growth and development</li><li>
Team Member Resource Groups</li><li>
Recognition and rewards programs</li></ul><p></p><ul><li>Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.</li></ul><p><b><br>
What will I be doing?</b></p><p>
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:</p><ul><li>
Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.</li><li>
Ensure tableware is in good and working condition and report any defects for repair</li><li>
Stock, maintain and clean designated food station(s)</li><li>
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.</li><li>
Retrieve and transport dirty tableware to dishwashing area</li><li>
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner</li></ul><p><b>
What are we looking for?</b></p><p>
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:</p><ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline</li></ul><p>
In addition, we look for the demonstration of the following key attributes:</p><ul><li>
Quality</li><li>
Productivity</li><li>
Dependability</li><li>
Customer Focus</li><li>
Adaptability</li></ul><p>
</p><p><b>What will it be like to work for Hilton?</b></p><p>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Restaurant Busperson - Hilton Boston Park Plaza

<div><p>Server Assistant, The Rooftop - Waldorf Astoria Beverly Hills</p><p>
As a leading hotel in the luxury market,Waldorf Astoria Beverly Hills is looking for a Busperson to join The Rooftopteam!
</p><p></p><p>This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes a new Italian Tuscan Steakhouse, a rooftop restaurant, lobby lounge, and in-room dining.</p><p>
</p><p>At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.</p><p>
</p><p></p><p><b>Want to learn more?</b>Hotel Website, Instagram, Facebook</p><p>
</p><p></p><p><b>Classification: </b>Full-Time</p><p><b>
Shift:</b> Various &ndash; must be available to work weekdays, weekends, and holidays.</p><p><b>
Pay Rate: </b>The pay rate for this role is $17.12 and is based on applicable and specialized experience and location.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:</p><ul><li>
Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.</li><li>
Ensure tableware is in good and working condition and report any defects for repair</li><li>
Stock, maintain and clean designated food station(s)</li><li>
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.</li><li>
Retrieve and transport dirty tableware to dishwashing area</li><li>
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner</li></ul><p><b>
What are we looking for?</b><br>
</p><p>Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:</p><ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline</li></ul><p>
In addition, we look for the demonstration of the following key attributes:</p><ul><li>
Quality</li><li>
Productivity</li><li>
Dependability</li><li>
Customer Focus</li><li>
Adaptability</li></ul><p><b>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p><p><b><br>
What are the benefits of working with Hilton?</b></p><p>
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:</p><ul><li>
Access to pay when you need it through DailyPay</li><li>
Medical Insurance Coverage &ndash; for you and your family</li><li>
Mental health resources including Employee Assistance Program</li><li>
Best-in-Class Paid Time Off (PTO)</li><li>
Go Hilton travel program: 100 nights of discounted travel</li><li>
Parental leave to support new parents</li><li>
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*</li><li>
401K plan and company match to help save for your retirement</li><li>
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount</li><li>
Career growth and development</li><li>
Team Member Resource Groups</li><li>
Recognition and rewards programs</li></ul><div><ul><li><br>
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.</li></ul></div></div>

Server Assistant, The Rooftop - Waldorf Astoria Beverly Hills

<div><p>Server's Assistant, Frolik Kitchen and Cocktails (Seasonal) - Hilton Motif Seattle</p><p>
The beautiful Hilton Motif Seattle is looking to add a Server&rsquo;s Assistant (Seasonal) to their awesome Food and Beverage team. We are looking for individuals dedicated to offering the best experience to our guests and willing to be a team player with a positive attitude. Does this sound like you? Apply today and come join the team and get some of the best benefits in hospitality!</p><p>
</p><p>Our newly renovated restaurant is open seven days a week for breakfast, lunch, and dinner. Enjoy the ambiance of the skyline dining experience with breathtaking views. We serve local cuisine featuring seafood and other specialty dishes from the Pacific Northwest. Large rooftop patio is opening soon.</p><p>
</p><p>Come join the team at Hilton Motif located downtown near Pike Place Market, the Space Needle and Bainbridge Island Ferry! Here you will find an award-winning culture that our Team Members love being a part of. From a friendly workplace to competitive health benefits along with career growth opportunities and our Go Hilton travel discount program and complimentary meal while on shift. We know that you will love being a part of the Hilton Motif Seattle team!</p><p>
</p><p>The ideal candidate will have the following:</p>
<ul><li><p>A minimum of 6 months experience as a server assistant or busperson in a high volume or upscale restaurant (1+ year experience preferred)</p></li></ul>
<ul><li><p>The ability to work a varied schedule including mornings, evenings, weekends and holidays</p></li></ul>
<ul><li><p>Previous restaurant experience as a host, runner, busperson or server</p></li></ul>
<ul><li><p>Previous hotel experience is a huge plus!</p></li></ul>
<p><b>Shift </b><b>Pattern</b>: varies between breakfast, lunch and dinner service</p>
<p><b>Pay Rate</b>: $17.13/hour + applicable gratuities</p>
<p><b>Season</b>: March until September with the possibility of extension based on business demands.</p><p>
</p><p><b>The Benefits</b> &ndash; Hilton is proud to have an award-winning workplace culture ranking #1 Best Hospitality Company To Work For in the World.</p><p>
</p><p>We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:</p>
<ul><li><p>Medical Insurance Coverage &ndash; for you and your family (when you avg. 80+ hours a month)</p></li></ul>
<ul><li><p>Vision, dental, life and disability insurance</p></li></ul>
<ul><li><p>Mental Health Resources</p></li></ul>
<ul><li><p>Best-in-Class Paid Time Off (PTO) &ndash; you will accrue up to 9 days/72 hours in your first year</p></li></ul>
<ul><li><p>Go Hilton travel discount program: 110 nights of discounted travel per calendar year</p></li></ul>
<ul><li><p>Matching 401(k)</p></li></ul>
<ul><li><p>Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)</p></li></ul>
<ul><li><p>Career growth and development</p></li></ul>
<ul><li><p>Team Member Resource Groups</p></li></ul>
<ul><li><p>Recognition and rewards programs</p></li></ul>
<ul><li><p>Access to your pay when you need it through DailyPay</p></li></ul>
<ul><li><p>Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount</p></li></ul>
<ul><li><p>Complimentary meals in the cafeteria while on shift</p></li></ul>
<ul><li><p>Commuter Benefit - Unlimited city and county public transit for only $18/mo.</p></li></ul>
<ul><li><p>Employee discounted onsite parking for only $50/mo.</p></li></ul>
<p><b>What will I be doing?</b></p><p>
</p><p>As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:</p>
<ul><li><p>Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.</p></li></ul>
<ul><li><p>Ensure tableware is in good and working condition and report any defects for repair; maintains cleanliness and stock of work area/outlet</p></li></ul>
<ul><li><p>Stock, maintain and clean designated food station(s)</p></li></ul>
<ul><li><p>Assist food server(s) with table service, including, but not limited to, serving beverages, breads, transporting food items to and from the kitchen, etc.</p></li></ul>
<ul><li><p>Retrieve and transport dirty tableware to dishwashing area</p></li></ul>
<ul><li><p>Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner</p></li></ul>
<ul><li><p>Check ticket times and conduct follow-up</p></li></ul>
<ul><li><p>Garnish and inspect products prior to delivery to the guest</p></li></ul>
<ul><li><p>Assist fellow team members and other departments wherever necessary to maintain positive working relationships</p></li></ul>
<ul><li><p>Check, maintain and control inventory of food items</p></li></ul>
<p><b>What are we looking for?</b></p>
<p></p><p>Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:</p>
<ul><li><p>Hospitality - We're passionate about delivering exceptional guest experiences.</p></li></ul>
<ul><li><p>Integrity - We do the right thing, all the time.</p></li></ul>
<ul><li><p>Leadership - We're leaders in our industry and in our communities.</p></li></ul>
<ul><li><p>Teamwork - We're team players in everything we do.</p></li></ul>
<ul><li><p>Ownership - We're the owners of our actions and decisions.</p></li></ul>
<ul><li><p>Now - We operate with a sense of urgency and discipline</p></li></ul>
<p>In addition, we look for the demonstration of the following key attributes:</p>
<ul><li><p>Quality</p></li></ul>
<ul><li><p>Productivity</p></li></ul>
<ul><li><p>Dependability</p></li></ul>
<ul><li><p>Customer Focus</p></li></ul>
<ul><li><p>Adaptability</p></li></ul><p>
</p><p><b>What </b><b>will</b><b> it be like to work for Hilton?</b></p><p>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</p><p>
</p><p>#LI-MM4</p></div>

Server's Assistant, Frolik Kitchen and Cocktails (Seasonal) - Hilton Motif Seattle

Rancho Valencia Resort & Spa

<div>Description:
<p><b>
SUMMARY</b></p><p>
The Pony Room was recognized in the top 100 Hotel/resort restaurants in the country. We serve guests food and beverage in a gracious professional manner. Provide a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service. Maintain and improve check averages to ensure the financial success of the operation.</p><p><b>
ESSENTIAL FUNCTIONS</b></p><ul><li>
Anticipate guests' needs, respond promptly and acknowledge all guests.</li><li>
Provide prompt, efficient and gracious service to guests, including artfully describing menu items, taking food and beverage orders and correct use of the point of sale computer system, ensuring timely service.</li><li>
Correctly settle all guest checks, correct handling of cash, credit, room charge, gift certificates and city ledgers.</li><li>
Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures.</li><li>
Work quickly and safely at all times.</li><li>
Maintain and comply with all departmental policies/service procedures.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>
Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.</li><li>
Participate in and support hotel efforts towards community service, sustainability and environmental initiatives.</li><li>
Perform other duties as directed, developed or assigned.</li></ul>
Requirements:
<p><b>
QUALIFICATIONS</b></p><p><b>
Required</b></p><ul><li>
Must be a minimum of 21 years of age</li><li>
24 months current experience as a server or captain in a &quot;fine-dining&quot; environment.</li><li>
Wine and beverage knowledge that will allow use of pairing and suggestive selling techniques.</li><li>
Valid San Diego County Food Handlers Card</li><li>
Ability to communicate in English with vendors, guests and staff, to their understanding</li></ul><p><b>
Desirable</b></p><ul><li>
12 months experience as busperson</li><li>
Previous Culinary experience</li><li>
High school graduate or Ged-equivalent.</li><li>
Certification of previous training in liquor, wine and food service.</li><li>
Certification in alcohol awareness program</li><li>
Certification in CPR.</li></ul><p><b>
SKILLS</b></p><p><b>
Required</b></p><ul><li>
Ability to anticipate and understand guests' needs.</li><li>
Ability to move quickly and safely through workspace.</li><li>
Ability to focus attention on service details.</li><li>
Ability to follow directions thoroughly.</li><li>
Ability to work cohesively with co-workers as part of a team.</li></ul><p><b>
PHYSICAL DEMANDS</b></p><ul><li>
Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.</li><li>
Constant need to perform the following physical activities: grasping, turning, finger dexterity.</li><li>
Occasional need to stand for long periods of time.</li><li>
Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.</li><li>
Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.</li><li>
Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.</li></ul></div>

Restaurant Server

<div>Description:<p><br>
</p><p><b>JOB DESCRIPTION</b></p><p><b>
Position Title:</b> Pool Host/Hostess <b>Location: </b>Rancho Santa Fe</p><p><b>
Department:</b> Pool Service <b>FLSA Status: </b>Non-Exempt</p><p><b>
Reports To:</b> Pool Manager <b>Revised Date:</b></p><p><b>
SUMMARY</b></p><p>
Serve as consistent point of contact for Rein Bar. Courteously greets and escorts guests to assigned tables and assist in seating, ensuring existing standards of service. Answering phone calls as necessary with the highest level of professional language in a calm, clear and concise manner. Make, change and maintain restaurant reservations as necessary</p><p><b>
ESSENTIAL FUNCTIONS</b></p><ul><li>
Anticipate guests&rsquo; needs, respond promptly and acknowledge all guests.</li><li>
Warmly greet guests immediately upon entering. Seat guests as assigned and distribute appropriate menu.</li><li>
Answer phone calls; provide accurate and detailed information regarding restaurant/resort operation.</li><li>
Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures.</li><li>
Work quickly and safely at all times.</li><li>
Maintain and comply with all departmental policies/service procedures.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>
Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.</li><li>
Participate in and support hotel efforts towards community service, sustainability and environmental initiatives.</li><li>
Perform other duties as directed, developed or assigned.</li></ul><p><b>
QUALIFICATIONS</b></p><p><b>
Required</b></p><ul><li>6 &ndash; 24 months current experience as host/greeter in up-scale restaurant environment.</li><li>Valid San Diego County Food Handlers Card</li><li>Ability to communicate in English with vendors, guests and staff, to their understanding</li></ul><p>
Desirable</p><ul><li>12 months&rsquo; experience as busperson</li><li>Previous Culinary experience.</li><li>High school graduate or Ged-equivalent.</li><li>Certification of previous training in liquor, wine and food service.</li><li>Certification in alcohol awareness program</li><li>Certification in CPR.</li></ul>
Requirements:<p><br>
</p><p><b>SKILLS</b></p><p><b>
Required</b></p><ul><li>Ability to anticipate and understand guests&rsquo; needs.</li><li>Ability to move quickly and safely through workspace.</li><li>Ability to focus attention on service details.</li><li>Ability to follow directions thoroughly.</li><li>Ability to work cohesively with co-workers as part of a team.</li></ul><p><b>
PHYSICAL DEMANDS</b></p><p>
1. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.</p><p>
2. Constant need to perform the following physical activities: grasping, turning, finger dexterity.</p><p>
3. Occasional need to stand for long periods of time.</p><p>
4. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.</p><p>
5. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms&rsquo; reach.</p><p>
6. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.</p></div>

Pool Host or Hostess

HHM Hotels

<div><div><p><b>Opportunity: Bus Person</b></p>
<p>
Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.</p>
<p><b>
Potential Career Path</b></p>
<p>
Food Runner &ndash; Restaurant Server&ndash; Restaurant Floor Manager</p>
<p><b>
Essential Job Functions</b></p>
<ul>
<li>Clear dirty table settings and prepare table for resetting.</li>
<li>Maintain stock and cleanliness of stations for all meal periods.</li>
<li>Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.</li>
<li>Transport all dirty tableware from dining room to dishwashing area.</li>
<li>Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Perform other duties as requested by management.</li>
</ul>
<p><b>Position Requirements</b></p>
<ul><li>
High School diploma or equivalent.</li></ul>
<p><b>
Work Environment and Context</b></p>
<ul>
<li>Work schedule varies and may include working on holidays and weekends.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.</li>
</ul>
<p><b>What We Believe</b></p>
<p>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</p>
</div><p>
Managed by HHM Hotels</p></div>

Bus Person

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