cabin equipment supervisor

Lowe's Home Improvement

<div><p>The primary role of the Cabin Safety Specialist is to ensure the professional standards of the aviation department for inflight emergencies and cabin service. The Cabin Safety Specialist must manage up to twelve, senior level and executive level passengers on each flight. This role is required to ensure the cabin is always operating safely and have inflight authority over the highest executives in our company. In emergency situations, the Cabin Safety Specialist must diagnose the health and wellbeing of passengers as well as the aircraft cabin environment. This role is the single point securing the aircraft cabin and directing evacuation of the cabin while the flight crew lands the aircraft. Each flight the Cabin Safety Specialist briefs the passengers on safety equipment and must ensure all passengers stow their equipment. The Cabin Safety Specialist lead executive level management in the safety of flight aspects of each flight. This role is responsible for communicating any inflight emergencies to the passengers. The Cabin Safety Specialist is required to participate in the Safety Management System and help develop the best practices in an extremely dynamic environment. The Cabin Safety Specialist must comply with all mandatory FAA rules and regulations and is required to have continuing education along with recurrent training. The Cabin Safety Specialist will also serve as a scheduler and back up the Flight Operations Manager.</p><p></p><p><b>
About Lowe&rsquo;s</b></p><p>
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.</p><p></p><p><i>
Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.</i></p>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.</div>

Cabin Safety Specialist

GRUPO EULEN USA

<div>
 Job Details
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  About us
  <br/>
  <br/>
 </strong>
 More than 60 years as a leader in Spain in general business services. The Grupo EULEN has more than 7,000 clients in 11 countries, more than 75,000 employees, and more than 80 services in the market.
 <br/>
 <br/>
 Our reputation for providing cost-effective and efficient quality services is recognized within the aviation industry. We are currently servicing most major airlines at the country&rsquo;s airports. We offer services in all areas of the ramp, cabin cleaning, janitorial, security, passenger, and baggage handling operations.
 <br/>
 <br/>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 The Cabin Supervisor is responsible for coordinating, leading, and evaluating Cabin Operations. Other responsibilities include ensuring safety compliance, mentoring employees, attendance records, and documentation.
 <br/>
 <br/>
 <strong>
  ESSENTIAL DUTIES AND RESPONSIBILITIES
 </strong>
 <strong>
  include the following, but are not limited to:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for managing to work team and delegating tasks to support Cabin Operation
  </li>
  <li>
   Monitoring and assisting the team&rsquo;s performance while leading and motivating staff
  </li>
  <li>
   Interviewing applicants and training new hires according to the position needed
  </li>
  <li>
   Conduct shift briefings to ensure staff is organized and informed
  </li>
  <li>
   Resolving customer/employee complaints
  </li>
  <li>
   Administration duties such as record keeping and paperwork
  </li>
  <li>
   Ensure familiarity with all areas of the operation and aircraft
  </li>
  <li>
   Responsible for completing assigned tasks promptly while complying with the company&rsquo;s expectations, rules, and procedures such as
  </li>
  <li>
   Lavatories (clean, stock, empty trash, wash sink, hardware, and backsplash)
  </li>
  <li>
   Galleys (clean, mop, stock, empty trash)
  </li>
  <li>
   Vacuum all carpets and mopping all floors
  </li>
  <li>
   Seats (brushing seat, armchair positioning, pocket cleaning, storage literature in pocket)
  </li>
  <li>
   Blankets, Pillows, Tray table cleaning
  </li>
  <li>
   Acquire Lavatory service and potable water service certification within the first 60 days of employment.
  </li>
  <li>
   Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, ear plugs, and safety behavior actions inside and outside the aircraft.
  </li>
  <li>
   Other duties may be assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  EDUCATION, LICENSE, and/or CERTIFICATION
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required.
  </li>
  <li>
   Must have a valid driver&rsquo;s license for AOA training
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EXPERIENCE And/or KNOWLEDGE
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous Cabin airline experience is a plus, but not required
  </li>
  <li>
   1 year or more leading / supervising airport operation or equivalent experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SKILL And/or ABILITIES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to speak and understand Spanish / English
  </li>
  <li>
   Ability to work in a teamwork environment and delegate tasks
  </li>
  <li>
   Excellent written and verbal skills
  </li>
  <li>
   Excellent skills with computers
  </li>
  <li>
   Must be able to carry, bend, lift and turn with bags weighing up to 70lbs
  </li>
  <li>
   Must be able to stand for long periods, stoop, climb, and kneel
  </li>
  <li>
   Must be professional appearance and adhere to company grooming/uniform policy
  </li>
  <li>
   Ability to work rotating shifts including nights, holidays, weekends, and be able to report to work on a regular and timely basis
  </li>
  <li>
   Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.
  </li>
  <li>
   TRAVEL
  </li>
  <li>
   Negligible
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Activities And Requirements Of This Position
  <br/>
  <br/>
 </strong>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
 <br/>
 <br/>
 <strong>
  EEOC
  <br/>
  <br/>
 </strong>
 Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
</div>


Cabin Supervisor

Unifi

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
<br><br>
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits can take you.
<br><br>
<b>Job Summary:</b><br>
Responsible for leading a team and cleaning aircraft interiors, lavatories, restocking supplies. Also responsible for maintaining cleaning equipment and cabin supplies to enable on-time departure of aircraft.
<br><br>
<b>Benefits:</b><br>
<ul>
<li>Flight Privileges: Offered after 30 days for employees and eligible family members!</li>
<li>Weekly pay for hourly employees (CA Employees are paid bi-weekly)</li>
<li>Full time starts at 30 hours per week!</li>
<li>Paid time off (for full-time employees).</li>
<li>Comprehensive Medical, Dental and Vision Insurance (for full-time employees).</li>
<li>401k for all employees.</li>
<li>Exclusive discounts and additional wellness programs.</li>
</ul>
<b>Job Duties:</b><br>
<ul>
<li>Leading a team of agents in cabin cleaning duties.</li>
<li>Carry cleaning equipment and supplies to service the aircraft.</li>
<li>Clean seats, floors, tray tables, galleys and dispose of trash in designated dumpsters.</li>
<li>Clean aircraft lavatories and empty waste receptacles.</li>
<li>Restock magazines, food, beverages, liquor, and other supplies aboard the aircraft.</li>
<li>Perform aircraft security inspection.</li>
<li>Load supplies onto cabin service truck and return to designated area.</li>
<li>Keep cabin services supply room organized and ensure adequate supply of items needed to service aircraft.</li>
<li>Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.</li>
<li>Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.</li>
<li>Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.</li>
<li>Complete work in a safe and secure manner, following company safety and operational standards</li>
<li>Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>High School diploma, GED or equivalent education.</li>
<li>Must be at least 18 years of age.</li>
<li>Must be able to obtain credentials required as per airport or state or customs requirements.</li>
<li>Possess a valid Driver’s License.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>One year of relevant work experience in the aviation or ground handling services industry.</li>
</ul>
<b>Physical requirements:</b><br>
<ul>
<li>Must be able to constantly lift, move up, push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.</li>
</ul>
<b>Working conditions:</b><br>
<ul>
<li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.</li>
<li>Must be able and open to work in outside weather conditions which may include severe seasonal elements.</li>
</ul>


Cabin Supervisor - CVG

Prospect Airport Services

With decades of experience and operations at more than 30 major airports—including Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day.
<br><br>
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits can take you.
<br><br>
<b>Job Summary:</b><br>
Responsible for leading a team and cleaning aircraft interiors, lavatories, restocking supplies. Also responsible for maintaining cleaning equipment and cabin supplies to enable on-time departure of aircraft.
<br><br>
<b>Benefits:</b><br>
<ul>
<li>Competitive pay with daily access to earned wages.</li>
<li>Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.</li>
<li>Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.</li>
<li>Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.</li>
<li>Paid Time Off (PTO) - Location specific leave policy.</li>
<li>Exclusive Travel Discounts:</li>
<li>ID90 Discount Program - Industry-exclusive deals on hotels, car rentals, cruises, and more!</li>
<li>Concur - Discounted cars and hotels</li>
<li>Tuition Discount with Purdue Global.</li>
</ul>
<b>Job Duties:</b><br>
<ul>
<li>Leading a team of agents in cabin cleaning duties.</li>
<li>Carry cleaning equipment and supplies to service the aircraft.</li>
<li>Clean seats, floors, tray tables, galleys and dispose of trash in designated dumpsters.</li>
<li>Clean aircraft lavatories and empty waste receptacles.</li>
<li>Restock magazines, food, beverages, liquor, and other supplies aboard the aircraft.</li>
<li>Perform aircraft security inspection.</li>
<li>Load supplies onto cabin service truck and return to designated area.</li>
<li>Keep cabin services supply room organized and ensure adequate supply of items needed to service aircraft.</li>
<li>Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.</li>
<li>Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.</li>
<li>Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>High School diploma, GED or equivalent education.</li>
<li>Must be at least 18 years of age.</li>
<li>Must be able to obtain credentials required as per airport or state or customs requirements.</li>
<li>Possess a valid Driver’s License.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>One year of relevant work experience in the aviation or ground handling services industry.</li>
</ul>
<b>Physical requirements:</b><br>
<ul>
<li>Must be able to constantly lift, move up, push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.</li>
</ul>
<b>Working conditions:</b><br>
<ul>
<li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.</li>
<li>Must be able and open to work in outside weather conditions which may include severe seasonal elements.</li>
</ul>
"Prospect Airport Services is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Prospect Cabin Supervisor (Delta) - CMH

Dnata

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
<br>On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
<br><br>
You Will
<br><br>
Lead a team of cabin agents
<br><br>
Ensure thorough aircraft cleaning following company training guidelines and specifications
<br><br>
Ensure cleaning supplies readied for reach arrival, following EPA and company procedures
<br><br>
Ensure compliance with TSA and FAA regulations and policies
<br><br>
Consistently delivers on the company’s and the customer’s standards and expectations
<br><br>
Must be physically able to perform the essential functions of the job, with or without accommodations including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time
<br><br>
Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis
<br><br>
Ascend/descend jet-way stairs
<br><br>
Ability to understand and react to verbal and visual commands and safety warnings, with and without assistance of sight or visual aids
<br><br>
Work outside in all types of weather and around jet and machinery noises
<br><br>
Wear proper Personal Protective Equipment
<br><br>
You Have
<br><br>
Possess/maintain FAA/Airport required identification/seals or authorizations
<br><br>
Possess/maintain a valid State Driver’s License if required
<br><br>
Possess a high school diploma or GED equivalent

Cabin Service Lead

Air Arabia

<div></div><div><div><div><div>Location: Cairo, Egypt
</div></div><div><div>Department: Operations
</div></div><div><div>Job ID: 16427
</div></div><div><div>Brand: Air Arabia Group</div></div></div></div><div></div>
<br><div><h2 class="jobSectionHeader"><b>Description</b></h2>
<div><div><div><div><h2 class="jobSectionHeader"><b>Job Purpose</b></h2>
</div><div><p>Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Key Result Responsibilities</b></h2>
</div><div><p><b>Conduct:</b></p>
<div><ul><li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ul>
</div><p><b>Safety Measures:</b></p>
<div><ul><li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ul>
<ul><li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ul>
<ul><li>Administers first aid to passengers where necessary.</li></ul>
<ul><li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.</li></ul>
</div><p><b>Customer Service:</b></p>
<div><ul><li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.</li></ul>
<ul><li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ul>
<ul><li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ul>
<ul><li>Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ul>
<ul><li>Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Key Result Responsibilities - Continued</b></h2>
</div><div><p><b>Crosschecking and Reports:</b></p>
<div><ul><li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ul>
</div><div><ul><li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ul>
</div><div><ul><li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ul>
</div><div><ul><li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ul>
</div><div><ul><li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.</li></ul>
</div><div><ul><li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
</li></ul><ul><li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications (Academic, training, languages)</b></h2>
</div><div><ul><li>Fluent in English Language.</li>
<li>Very good command of any of the following languages: <b>Russian, Spanish, Italian, or French.
</b></li><li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li>
<li>Training in First Aid, Safety and Emergency Procedures are an added value.
</li><li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li>
<li>Presentable, friendly, demonstrates cheerful and positive attitude even under stress.</li>
<li>Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.</li>
<li>Capable of handling difficult situations and angry customers without compromising corporate image.</li>
<li>Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.</li>
<li>Proactive, self-motivated, demonstrates initiative and positive teamwork competency.</li>
<li>Very good verbal and written communication skills.</li>
<li>Excellent time management and problem-solving skills.</li>
<li>Proficient in Microsoft Office.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Work Experience</b></h2>
</div><div><ul><li>Fresh graduates are encouraged to apply for this role.</li>
<li>Call Center experience with Russian, Spanish, Italian, or French accounts</li>
<li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li>
<li>Active cabin crew license is an advantage.</li>
<li>Capable of working in shift pattern and for extended working hours.</li>
<li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li>
<li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul></div></div></div></div></div>

Cabin Crew - Egypt (Languages Speakers)

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 <br/>
 <br/>
 <strong>
  Conduct
  <br/>
  <br/>
 </strong>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety Measures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  </li>
  <li>
   Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
  </li>
  <li>
   Administers first aid to passengers where necessary.
  </li>
  <li>
   Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
  </li>
  <li>
   Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
  </li>
  <li>
   Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
  </li>
  <li>
   Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
  </li>
  <li>
   Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
   <br/>
   <br/>
  </li>
 </ul>
 Key Result Responsibilities - Continued
 <br/>
 <br/>
 <strong>
  Crosschecking And Reports
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
  </li>
  <li>
   Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
  </li>
  <li>
   Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
  </li>
  <li>
   Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
  </li>
  <li>
   Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
  </li>
  <li>
   Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
  </li>
  <li>
   Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in English Language.
  </li>
  <li>
   Very good command of any of the following languages: Russian, Spanish, Italian, or French.
  </li>
  <li>
   Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
  </li>
  <li>
   Training in First Aid, Safety and Emergency Procedures are an added value.
  </li>
  <li>
   Fit to fly, has good general health, no serious medical conditions or chronic diseases.
  </li>
  <li>
   Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
  </li>
  <li>
   Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
  </li>
  <li>
   Capable of handling difficult situations and angry customers without compromising corporate image.
  </li>
  <li>
   Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
  </li>
  <li>
   Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
  </li>
  <li>
   Very good verbal and written communication skills.
  </li>
  <li>
   Excellent time management and problem-solving skills.
  </li>
  <li>
   Proficient in Microsoft Office.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fresh graduates are encouraged to apply for this role.
  </li>
  <li>
   Call Center experience with Russian, Spanish, Italian, or French accounts
  </li>
  <li>
   Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
  </li>
  <li>
   Active cabin crew license is an advantage.
  </li>
  <li>
   Capable of working in shift pattern and for extended working hours.
  </li>
  <li>
   Shows high flexibility and adaptability to frequent changes and busy schedules.
  </li>
  <li>
   Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
  </li>
 </ul>
</div>


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