cafe manager

Gopuff

<div>
 Gopuff is seeking a
 
 Cafe Manager
 
 to join the Starbucks Operations team. We are looking for a self-starting and entrepreneurial leader. The Starbucks Cafe Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of Lead Baristas and Baristas overseeing the Starbucks licensed store operations. You&rsquo;ll have previous experience in leading a team in a dynamic retail or hospitality environment. You&rsquo;ll understand your market, getting to know the competition, and can identify opportunities to drive store profitability and your business forward.
 
 
 Ultimately, the success of the operation rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.
 
 We put our customers first.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance.
 </li>
 <li>
 Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per OrderTrain and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity.
 </li>
 <li>
 Ensure financial success by meeting budget targets for productivity, labor, and other expenses, contributing to the overall profitability of the site.
 </li>
 <li>
 Maintain compliance with Gopuff and legal regulations, analyzing reports to interpret and enforce policies and procedures.
 </li>
 <li>
 Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products, and conducting quality assurance reviews.
 </li>
 <li>
 Develop and execute action plans to enhance facility performance, providing guidance on Company programs and maintaining confidentiality of information.
 </li>
 <li>
 Create strategies to enhance safety, foster a positive culture, and improve financial performance at the facility.
 </li>
 <li>
 Oversee store operations, ensuring coverage during scheduled shifts, peak times, and weekends, fostering a seamless customer experience.
 </li>
 <li>
 Utilize data analysis and observations to make informed decisions, enhancing both customer satisfaction and overall store performance.
 </li>
 <li>
 Collaborate with leaders to manage labor effectively within budget constraints and implement forecasting and scheduling tools.
 </li>
 <li>
 Drive operational excellence and business results by cascading and implementing new initiatives, supporting team growth through coaching and development, and setting ambitious yet achievable goals to improve performance.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 2 years of manager/supervisor experience - 1 year in QSR and/or cafe is preferred
 </li>
 <li>
 Strong organizational, interpersonal, and problem-solving skills
 </li>
 <li>
 Strong skills with conflict resolution
 </li>
 <li>
 Entrepreneurial mentality with experience in a sales-focused environment
 </li>
 <li>
 Strong leadership skills and the ability to coach and mentor team partners with professional maturity
 </li>
 <li>
 Proficiency in computer usage, email, and Google Suite
 </li>
 <li>
 Strong skills with conflict resolution. Ability to lead in an ever-changing environment
 </li>
 <li>
 Proven track record of being a change agent with improving processes and efficiencies
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Medical/Dental/Vision Insurance (for full-time employees)
 </li>
 <li>
 401(k) Retirement Savings Plan
 </li>
 <li>
 25% employee discount &amp; FAM Membership
 </li>
 <li>
 Vacation and Sick Time for eligible employees
 </li>
 <li>
 EAP through AllOne Health (formerly Carebridge)
 
 
 </li>
 </ul>
 At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it&mdash;stuff happens. But that&rsquo;s where we come in, delivering all your wants and needs in just minutes.
 
 
 And now, we&rsquo;re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
 
 
 Like what you&rsquo;re hearing? Then join us on Team Blue.
 
 
 
 Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Starbucks Cafe Manager, Miami, #330

Starbucks Cafe Manager, Philadelphia, PA

Patchi

<div>
 
 
 Job Scope:
 
 
 
 Reporting to the Multi-Unit Manager and following all Patchi Caf&eacute; policies and procedures, the Caf&eacute; Assistant Manager is responsible for the overall performance of the Caf&eacute;, including but not limited to maintaining high quality of service and health and safety standards in the Front-of-House and Back-of-House.
 
 
 
 Duties &amp; Responsibilities:
 
 
 <ul>
 <li>
 Oversee the entire Front-of-House and Back-of-House operations and ensure that they run efficiently and profitably as per pre-set budgets and procedures (including but not limited to product/service quality and presentation, staff/workplace health and safety, service standards, maintenance and hygiene of facilities, guest satisfaction, safety and hygiene, etc.)
 </li>
 <li>
 Support the team and help in any area of the caf&eacute; when circumstances dictate.
 </li>
 <li>
 Ensure Patchi Caf&eacute;&rsquo;s dress code and grooming standards are respected by all employees
 </li>
 <li>
 Ensure all food safety procedures are strictly adhered to according to Patchi Caf&eacute; standards
 </li>
 <li>
 Maintain safe working conditions; ensure the safety and hygiene standards of Patchi Caf&eacute; premises are being followed
 </li>
 <li>
 Maintain a favorable relationship with all Patchi Caf&eacute; employees to foster and promote a cooperative and harmonious working climate conducive to maximizing morale, productivity, and efficiency
 </li>
 <li>
 Preparing and completing action plans for the team including daily responsibilities
 </li>
 <li>
 Implementing production, productivity, quality, and guest-service standards
 </li>
 <li>
 Resolving team issues and guest complaints as per Patchi Caf&eacute;&rsquo;s standards
 </li>
 <li>
 Implementing changes as directed by Patchi Caf&eacute;&rsquo;s Operations Manager/Multi-Unit Manager
 </li>
 <li>
 Submit to the Multi-Unit Manager a weekly report including but not limited to sales, guest satisfaction, actual performance versus forecasted, operational concerns, and suggestions for improvement; work in coordination with the Head Chef whenever deemed necessary
 </li>
 <li>
 Be responsible for identifying and following up on all Front-of-House and Back-of-House maintenance issues.
 </li>
 <li>
 Work in coordination with the Cost Controller and procurement team to control costs by reviewing waste sheets, inventory reports, and purchase orders
 </li>
 <li>
 Ensure that stock levels are always as per the set Patchi Caf&eacute; PAR levels and operational requirements
 </li>
 <li>
 Revise and approve all Front-of-House requisition orders; ensure they comply with set PAR levels
 </li>
 <li>
 Track stock levels of F&amp;B, supplies, and equipment; forecast needs, and oversee requisitioning
 </li>
 <li>
 Supervise the receiving procedures; evaluate the quality and quantity of the received materials
 </li>
 <li>
 Coordinate with the HR Department, whenever deemed necessary, on employee-related topics (reporting to work, payroll, leaves, absences, training, evaluations, etc.)
 </li>
 <li>
 Manage Front-of-House and Back-of-House employees and ensure daily checklists have been completed by the appropriate employees
 </li>
 <li>
 Supervise, train, and evaluate assigned personnel in the proper use of equipment, menu, service, safety, sanitation standards, guest relations, and related functions
 </li>
 <li>
 Communicate performance expectations by Job descriptions for each position
 </li>
 <li>
 Regularly identify training needs and submit training plan(s) to the HR Department in coordination with the Multi-Unit Manager
 </li>
 <li>
 Review the daily POS sales report and approve any discounts/complimentary food offered to guests
 </li>
 <li>
 Monitor, review, and assess customer feedback and take proactive measures to enhance guest experiences accordingly
 </li>
 </ul>
 
 
 Competencies:
 
 
 <ul>
 <li>
 Highly motivated and self-starter
 </li>
 <li>
 Customer service-oriented
 </li>
 <li>
 Attentive to details
 </li>
 <li>
 Good time management and multitasking skills
 </li>
 <li>
 Strong work ethics
 </li>
 <li>
 Team player with a proven record of team management
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management or accumulated years of experience and proven capability in management
 </li>
 <li>
 Proven experience in the Food and Beverage industry with managerial exposure, preferably in a high-end concept
 </li>
 <li>
 Knowledgeable about Food &amp; Beverage safety, hygiene procedures, and HACCP guidelines
 </li>
 <li>
 Good command of English and the local language
 </li>
 <li>
 Arabic Speaker
 </li>
 </ul>
</div>

Assistant Cafe Manager

Karachi vocational training center

Karachi Vocational Training Centre (KVTC) is a prestigious institute dedicated to empowering differently abled individuals. At KVTC, we provide therapeutic, educational, and vocational training opportunities that help our students build confidence, independence, and employable skills. Our vocational programs also include specialized embroidery and stitching training.We are looking for a dedicated Operations Manager to support our Cafe Khudee's operations. The Manager will oversee the daily operations of the cafe, ensuring that all processes run smoothly and efficiently. This role involves managing staff, maintaining high standards of food and beverage quality, optimizing operational procedures, and driving sales growth. To succeed in this role, you must have a passion for hospitality and a keen eye for detail.Key Responsibilities1- Maintenance of the Cafe:&middot; Ensure all caf&eacute; equipment is regularly maintained and operational, coordinating repairs as necessary to minimize downtime.&middot; Oversee daily cleaning operations and ensure adherence to hygiene standards, fostering a clean and inviting atmosphere for customers.2- Ensuring smooth run of operations of the Caf&eacute;:&middot; Monitor caf&eacute; performance metrics and implement strategies to enhance service quality and customer satisfaction.&middot; Oversee inventory management, ensuring timely reordering of supplies to support uninterrupted operations.3- Enforcing Policies &amp; Procedures:&middot; Ensure that all staff comply with established policies and procedures, promoting a culture of accountability and excellence.&middot; Conduct regular training sessions to reinforce understanding of policies and procedures, fostering a consistent and high-quality service standard among all team members4- System Improvements:&middot; Identify opportunities for operational improvements, implementing changes that enhance efficiency and service quality.&middot; Collect and analyze feedback from staff and customers to pinpoint areas for enhancement, ensuring that changes align with both operational goals and guest satisfaction5- Financial Goals:&middot; Meet financial objectives by accurately forecasting operational needs and preparing the caf&eacute; budget, ensuring financial sustainability.&middot; Analyze and estimate food costs to maintain profitability while offering high-quality menu items.6- Manage Advertising:&middot; Develop and implement effective advertising and marketing strategies to promote the caf&eacute; and engage the community.7- Safety &amp; Sanitary Environment:&middot; Maintain a safe and sanitary environment in compliance with all food handling laws and regulations, ensuring the well-being of staff and customers.&middot; Organize and conduct regular fire drills to ensure all staff are trained in emergency procedures and safety protocols.&middot; Schedule and manage regular fumigation processes to maintain a safe and healthy environment for staff and customers.8- Personal Appearance &amp; Hygiene: Consistently uphold a high standard of personal appearance and hygiene to reflect the cafe's commitment to cleanliness.9- Workplace Relations: Foster positive working relationships with colleagues and managers to maintain a collaborative and supportive kitchen environment.Compliance with Safety Procedures: Adhere to all procedures related to fire safety, health regulations, food hygiene, and security to ensure a safe working environment for everyone.Job Type: Full-timeWork Location: In person

Cafe Operations Manager

Antal

Position Name : Operations ManagerOne of our clients in the restaurant &amp; hospitality industry-a fast-growing, chef-driven caf&eacute; group is looking for an operations Manager to steer its next phase of expansion. Operating a portfolio of company-owned locations and a central production kitchen, the brand delivers elevated Mediterranean-Italian fare, signature desserts and specialty coffee to a rapidly growing guest base.Location: KuwaitYears of Experience: Minimum 5 years of experience in F&amp;B operations, preferably in multi-branch management.Education: Bachelors degree in Hospitality Management, Business, or related field.Department: OperationsReports To: General ManagerLocation: Multiple Branches (Caf&eacute; &amp; Restaurant Outlets and Central Kitchens)Notice Period: Immediate joiners or a maximum one-month notice period.Position Overview The Operations Manager oversees the day-to-day operational performance of all the Restaurant branches, ensuring consistent service excellence, product quality, and operational efficiency. This role ensures smooth business operations, alignment with company standards, and continuous improvement across all outlets.Job DescriptionKey Purpose of the Role<ul><li>Lead and manage multi-branch F&amp;B operations to achieve business targets.</li><li>Ensure all departments deliver high-quality service, food safety, and customer satisfaction.</li><li>Drive operational consistency, staff productivity, and effective cost control.</li><li>Support business growth through operational planning and performance improvement.</li></ul>Duties &amp; Responsibilities1. Operational Management<ul><li>Oversee daily operations of all branches and production kitchens.</li><li>Conduct routine store visits to assess performance, cleanliness, food quality, and compliance.</li><li>Implement and monitor SOPs across front-of-house and back-of-house operations.</li><li>Maintain proper staffing levels, scheduling, and workforce planning to support business needs.</li></ul>2. Business Performance &amp; Productivity<ul><li>Review sales reports and operational metrics to identify improvement opportunities.</li><li>Control operational costs including labor, materials, and wastage.</li><li>Support the GM in achieving monthly targets, profitability goals, and operational KPIs.</li><li>Ensure accurate reporting from outlet supervisors and kitchen teams.</li></ul>3. Quality, Food Safety &amp; Compliance<ul><li>Enforce company standards for hygiene, sanitation, and food safety across all branches.</li><li>Ensure compliance with local regulations and company policies.</li><li>Monitor the consistency of recipes, portions, presentation, and service standards.</li></ul>4. Team Leadership &amp; Development<ul><li>Supervise outlet supervisors, chefs, and team leaders.</li><li>Conduct performance evaluations, coaching, and training to enhance team productivity.</li><li>Support HR in recruitment, onboarding, and disciplinary processes where needed.</li><li>Promote a positive, professional, and teamwork-driven working environment.</li></ul>5. Customer Service &amp; Satisfaction<ul><li>Ensure a high level of guest satisfaction through proactive communication and service enhancement.</li><li>Review customer feedback and take corrective action promptly.</li><li>Handle major customer complaints or operational concerns at branch level.</li></ul>6. Inventory &amp; Supply Chain Oversight<ul><li>Monitor stock levels, ordering processes, and supplier performance.</li><li>Ensure accurate inventory counts, minimal wastage, and proper storage procedures.</li><li>Coordinate with purchasing for timely availability of ingredients, equipment, and materials.</li></ul>7. Maintenance &amp; Asset Management<ul><li>Ensure all equipment, tools, and facilities are functioning properly.</li><li>Coordinate with the maintenance team for preventive and corrective repairs.</li><li>Maintain asset records and ensure cost-efficient upkeep.</li></ul>8. Reporting &amp; Administrative Tasks<ul><li>Prepare operational reports, weekly performance summaries, and improvement plans.</li><li>Ensure timely submission of attendance, incident reports, and operational documentation.</li><li>Support internal audits, safety checks, and compliance reviews.</li></ul>Qualifications &amp; Skills<ul><li>Strong leadership, communication, and team management skills.</li><li>Proficiency in operational systems, POS reports, and MS Office tools.</li><li>Deep understanding of food production, service workflow, cost control, and kitchen operations.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li></ul>Core Competencies<ul><li>Operational Excellence</li><li>Problem Solving &amp; Decision Making</li><li>Staff Development &amp; Leadership</li><li>Guest Service Focus</li><li>Time Management</li><li>Attention to Detail</li><li>Financial &amp; Analytical Thinking</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: Up to ﷼10,000.00 per month

Babblers cafe

Operations Management: Supervise daily operations, including opening and closing procedures. Ensure efficient workflow and customer service. Manage inventory, stock levels, and order supplies.Staff Management: Recruit, train, and supervise staff. Schedule shifts and manage employee performance. Foster a positive and productive work environment.Customer Service: Ensure excellent customer service and satisfaction. Address customer feedback and resolve issues. Train staff on customer interaction and service standards.Financial Management: Monitor sales, expenses, and profit margins. Implement cost-control measures. Prepare and analyze financial reports.Hygiene and Compliance: Uphold hygiene standards and ensure compliance with health regulations. Implement and enforce safety protocols. Stay informed about industry trends and regulations.Marketing and Promotion: Develop and execute marketing strategies to attract customers. Utilize social media and other channels for promotion. Collaborate with the marketing team or external agencies.Budgeting and Planning: Set annual budgets and financial goals. Plan for seasonal variations in customer traffic. Identify opportunities for business growth.Skills and Qualities:Leadership:Ability to lead and inspire a team. Decision-making and problem-solving skills.Communication: Effective communication with staff and customers. Interpersonal skills for building relationships.Organizational Skills: Strong organizational and multitasking abilities. Attention to detail in managing operations.Financial Acumen: Understanding of budgeting, financial reporting, and cost control.Customer Focus: Dedication to delivering exceptional customer experiences. Responsiveness to customer needs and feedback.Flexibility: Adaptability to handle various tasks and challenges. Openness to industry trends and innovations.Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What KPIs do you track regularly and how do you improve them?</li><li>What would you do if 3 key staff members called in sick before a busy shift?</li><li>How do you decide what to add or remove from the menu?</li><li>What would be your first 3 steps in the first month?</li><li>If the restaurant is dead&mdash;low sales, low traffic&mdash;what would you do to bring it back to life?</li></ul>Experience:<ul><li>Assistant Manager: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Cafe & kitchen Manager

Cafe and Bakery

We are looking for a driven Caf&eacute; &amp; Bakery Manager in the Giwan Island and Msheireb to lead daily operations, grow sales, and improve profitability. The ideal candidate has FMCG experience, supplier management skills, catering experience, and a vision to elevate the bakery and cafe.Key Responsibilities<ul><li>Oversee daily operations, staff management, and workflow efficiency</li><li>Manage suppliers, inventory, ordering, and cost control</li><li>Apply FMCG insights to product mix, pricing, and promotions</li><li>Drive sales growth, catering orders, and new revenue streams</li><li>Prepare and manage budgets, monitor KPIs, and improve margins</li><li>Support marketing, brand consistency, and customer engagement</li><li>Develop and implement strategies for continuous improvement</li></ul>Requirements<ul><li>Proven experience in caf&eacute;, bakery, restaurant, or FMCG operations</li><li>Strong supplier management, catering, and sales growth experience</li><li>Leadership and financial management skills</li><li>Strong organizational, analytical, and problem-solving abilities</li><li>Passion for food, service excellence, and business growth</li></ul>Preferred: Multi-branch experience, POS &amp; inventory systems knowledge, marketing exposure, and ability to scale operations.Send CV on: 51852096Job Type: Full-time

FMCG Manager

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