cafe or restaurant manager

LVIA Airport & First Class Concessions

Assistant Manager Restaurant &amp; Cafe:First Class Concessions &ndash; Santa Barbara Airport We are looking for a motivated Restaurant Manager operations who also has experience in administrative functions for our Santa Barbara Airport restaurant. Position Type Full-time Compensation &amp; Benefits ∙$28&ndash;$30 per hour (DOE) ∙Free airport employee parking ∙Health and PTO Benefits after probationary period Key Responsibilities ∙Supervising and assisting with the dining room operations. Oversee the coffee shop on the General Managers days off ∙Ensure excellent guest service and hospitality ∙Manage scheduling, preparing payroll, and administrative tasks ∙Assist in ordering and accepting deliveries. ∙Assist in end of month inventory ∙Will need to serve-safe certified within 30 days ∙Can foster and train our front-of-house team members Qualifications ∙Food and beverage experience required ∙Multi-unit hospitality experience preferred (not required) ∙A 10-year background check is required for airport clearance ∙Strong leadership, communication, and organizational skills ∙Professional, reliable, and guest-service oriented About First Class Concessions, Inc. First Class Concessions, Inc. is an innovative concessions company operating exclusively in airports nationwide. Our focus is to provide superior guest service, quality products, and exceptional value. We feature a variety of national, regional, and locally branded concepts, providing familiarity and comfort to travelers.Job Type: Full-timePay: $28.00 - $30.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Paid training</li></ul>Work Location: In person

Assistant Manager - Restaurant & Cafe

Comolounge

Cafe Floor ManagerComo Lounge, Al AinAbout COMO Lounge:COMO Lounge is a vibrant and known caf&eacute; restaurant here in Al Ain City, a dedicated to providing an exceptional dining experience through high-quality service, expertly crafted beverages, and a quality menu. We take pride in our welcoming atmosphere and commitment to customer satisfaction, making us a favorite destination in Al Ain.Detailed Roles &amp; ResponsibilitiesThe Cafe Restaurant Manager at COMO Lounge is the leader of the entire operation, responsible for ensuring seamless service, financial success, and maintaining the brand's reputation for quality and atmosphere.1. Leadership &amp; Team ManagementThis involves building and maintaining a high-performing team dedicated to the COMO Lounge standards.<ul><li>Recruitment &amp; Development: Actively participate in the hiring, onboarding, and training of all F&amp;B and service staff.</li><li>Performance Management: Set clear performance expectations, conduct regular one-on-one coaching sessions, and execute timely performance reviews. Implement incentive programs to motivate and retain high-performing employees.</li><li>Culture &amp; Morale: Cultivate a positive, respectful, and inclusive work environment that minimizes turnover and promotes exceptional teamwork and communication across all departments (front and back of house).</li></ul>2. Customer Experience &amp; Service ExcellenceThe Manager is the guardian of the brand experience and the ultimate owner of customer satisfaction.<ul><li>Service Standards: Establish, document, and consistently enforce 5-star service standards for table service, order accuracy, and personalized guest interactions.</li><li>Guest Recovery: Proactively engage with guests to gather feedback. Professionally and promptly resolve all complex guest complaints and issues, turning potential negative experiences into positive resolutions.</li><li>Atmosphere Management: Ensure the cafe's aesthetic appeal, music, lighting, and cleanliness consistently reflect the COMO Lounge brand standards and provide a welcoming ambiance.</li><li>Customer Loyalty: Develop and manage a customer relationship management (CRM) system or loyalty program to foster repeat business and identify VIP guests.</li></ul>3. Operational Oversight &amp; EfficiencyEnsuring that all daily processes run smoothly, efficiently, and hygienically.<ul><li>Inventory &amp; Procurement: Manage end-to-end inventory for F&amp;B products, supplies, and equipment. Implement strict stock rotation procedures to minimize waste ($spoilage$) and control storage areas.</li><li>Goal: Maintain inventory variance and ensure a 99% stock availability rate.</li><li>Quality Control (F&amp;B): Daily inspection of all prepared items and beverages to ensure they meet the defined recipe, presentation, and consistency standards before they reach the guest.</li><li>Equipment Maintenance: Oversee the preventative maintenance schedule for all critical equipment (espresso machines, ovens, refrigeration) to minimize unexpected breakdowns and service disruption.</li><li>POS Management: Expertly manage and troubleshoot the Point-of-Sale (POS) system, ensuring staff are fully trained on accurate ordering, closing procedures, and reporting.</li></ul>4. Financial Management &amp; ProfitabilityDriving the business's financial performance through strategic management and cost control.<ul><li>Budget &amp; Cost Control: Take full ownership of the profit and loss (P&amp;L) statement. Strategically control major cost centers, specifically Cost of Goods Sold (COGS) and Labor Costs, aiming to keep both below target percentages.</li><li>Sales Analysis: Monitor and analyze daily, weekly, and monthly sales data, identifying slow-moving items and peak-time revenue opportunities. Implement effective upselling and suggestive selling techniques across the team.</li><li>Cash Handling &amp; Reporting: Ensure strict adherence to cash handling procedures, manage petty cash, and prepare accurate, timely financial reports and forecasts for the ownership/management team.</li></ul>5. Marketing &amp; Local PromotionDriving revenue by effectively marketing the cafe's unique value proposition.<ul><li>Strategy Implementation: Execute local marketing plans, including digital outreach, social media campaigns (in collaboration with a dedicated marketing team or agency), and local partnerships.</li><li>Events Management: Plan, organize, and successfully execute special promotional events, holiday menus, and private bookings to maximize revenue during off-peak times.</li><li>Online Reputation: Monitor and actively manage the caf&eacute;'s online reputation across platforms like Google, Zomato, TripAdvisor, and social media, responding professionally to all reviews.</li></ul>6. Compliance &amp; Risk ManagementEnsuring the business operates legally, safely, and ethically in the UAE.<ul><li>Health &amp; Safety: Ensure complete and continuous compliance with all Dubai/UAE health, safety, and fire regulations. Conduct regular self-audits and training to prepare for official inspections.</li><li>Licensing: Ensure all necessary operational licenses (e.g., Municipality) are current and displayed correctly.</li><li>Policy Enforcement: Uphold all company policies regarding security, inventory control, and employee conduct to mitigate operational risks.</li></ul>7. ADNOC Tasks - A-D-N-O-C: A*dditional Duty No Other C*hoice. The Employee may be required to perform additional duties or reasonable tasks outside their primary job scope as directed by Management. This flexibility ensures the smooth 'engine' of the business and supports the team during peak hours, provided these tasks do not compromise safety or professional standards.Qualifications:<ul><li>Proven experience as a cafe manager or in a similar role in a high-end establishment.</li><li>Strong leadership and team management skills.</li><li>Exceptional customer service and interpersonal abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Financial acumen and experience with budgeting and cost control.</li><li>Knowledge of food and beverage operations and service standards.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>A passion for hospitality and commitment to providing a top-tier customer experience.</li></ul>Benefits:<ul><li>Competitive salary and performance-based bonuses.</li><li>Opportunities for professional growth and development.</li><li>Employee discounts and meals.</li><li>A positive and inclusive work environment.</li></ul>How to Apply:Interested candidates should submit their resume and a cover letter explaining their relevant experience and why they are a perfect fit for this role to email address (comolounge.hr@gmail.com).Como lounge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED5,300.00 per monthApplication Question(s):<ul><li>When can you join us?</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>Managerial Role: 2 years (Required)</li></ul>Language:<ul><li>English &amp; Arabic (Preferred)</li></ul>Work Location: In person

Cafe Floor Manager

Confidential

Job Overview Our client, a prestigious and dynamic cafe concept, is seeking an experienced and dedicated General Manager to lead their team in Riyadh, Saudi Arabia. This is a Full-Time position for a motivated hospitality professional who can drive operational excellence, foster a positive team culture, and deliver an outstanding customer experience. The successful candidate will be fully responsible for all aspects of the cafe's performance, from financial management to day-to-day service, ensuring the establishment thrives as a premier destination. Responsibilities * Oversee all daily cafe operations to ensure efficiency, quality, and adherence to brand standards. * Lead, train, and motivate a team of front-of-house and back-of-house staff, promoting a culture of teamwork and high performance. * Manage the cafe's financial performance, including budget setting, P&amp;L analysis, cost control, and implementing strategies to maximise revenue. * Champion an exceptional level of customer service, ensuring every guest has a positive experience and addressing any feedback promptly and professionally. * Manage inventory, stock control, and supplier relationships to maintain optimal levels of high-quality products. * Ensure strict compliance with all local health, safety, and sanitation regulations. * Develop and implement local marketing initiatives to attract new customers and build community engagement. Qualifications * Proven experience in a senior management role, such as a General Manager or Cafe Manager, within the premium food and beverage sector. * Strong financial acumen with demonstrable experience managing budgets and P&amp;L statements. * Exceptional leadership and team development skills with the ability to inspire and manage a diverse team. * Outstanding customer service and interpersonal communication skills. * Excellent organisational and problem-solving abilities, with a keen eye for detail. * A genuine passion for coffee, food, and creating memorable customer experiences. * Fluency in English is required; proficiency in Arabic is a significant advantage.

General Manager (Cafe)

Las Vegas Petroleum

<div>Position Summary:
The Assistant General Manager supports the General Manager in all aspects of daily operations and management of the restaurant. This includes supervising staff, maintaining operational standards, ensuring excellent customer service, managing inventory and food safety, and driving sales. The AGM serves as a role model and leader for the team and may be responsible for the store in the GM&rsquo;s absence.
Key Responsibilities:<ul><li>
Support the General Manager in overseeing all restaurant operations.
</li><li>Assist with hiring, training, scheduling, and supervising team members.
</li><li>Ensure compliance with company policies, food safety, and sanitation standards.
</li><li>Monitor inventory levels, place orders, and manage waste.
</li><li>Maintain high standards of food quality, cleanliness, and customer service.
</li><li>Address and resolve customer complaints or concerns professionally.
</li><li>Assist in managing labor and food costs within budget.
</li><li>Ensure proper cash handling and banking procedures are followed.
</li><li>Promote a positive and productive work environment.
</li><li>Take initiative in identifying and solving operational issues.
</li>Step into the role of General Manager as needed. 
<li>
</li></ul> 
 
Requirements 
 
Qualifications:<ul><li>
High School diploma or equivalent; some college or restaurant management training preferred.
</li><li>Minimum 1-2 years of supervisory or management experience in a food service environment.
</li><li>Strong leadership, communication, and interpersonal skills.
</li><li>Ability to multitask and work in a fast-paced environment.
</li><li>Knowledge of food safety practices and basic financial principles.
</li><li>Proficient in POS systems and Microsoft Office is a plus.
</li><li>Flexible availability including nights, weekends, and holidays.</li></ul></div>

Assistant General Manager (Miss J's Cafe)

Champagne French Bakery Cafe

The Manager assists the General Manager in maximizing the café / restaurant's operations and profitability by providing Service Excellence through the management and development of the café / restaurant team. This position ensures successful execution of all Company standards and supports the General Manager in achieving sales and profitability targets while ensuring Company expectations are met and exceeded. Currently offered at $22.00-$23.00/Hour

Cafe Assistant Manager

Missan IT Solutions

Summary:Be part of an extraordinary lifestyle that embodies the transcendent meeting of diverse cultures, minds, and communities with us in Roast Specialty Coffee by Missan Group. The Manager will be responsible for the overall daily operations of the outlet, facilitating customer service, staff management, meeting sales &amp; financial targets ensuring efficient running of our Outlets assigned to you as a team player whilst meeting customer, employee &amp; management expectations.Key Responsibilities:&middot; Develop outlet strategies to raise customers pool, expand outlet traffic and increase the profitability.&middot; Good Knowledge in Coffees and specialty coffee's.&middot; Managing outlet operations and ensure that company policies and guidelines are adhered by the team members.&middot; Meet sales target/goals by motivating, mentoring, training, and providing feedback or reviews to the outlet staff.&middot; Manage and overseas outlet operations, marketing and increasing sales &amp; profitability.&middot; Manage loss prevention of machines &amp; equipment&rsquo;s through proper maintenance and service.&middot; Advanced team player with proficient in technical skills in MS &ndash; Office (Excel, Word, Power point) and POS Software&rsquo;s in Caf&eacute; outlets.&middot; Report on buying, top &amp; least selling, customer trends, profits, and daily reports to the respective departments via proper communication channel.&middot; Deals with all the issues that arise from the customers or staff.&middot; Deliver superior service and maximize the customer satisfaction.&middot; Coordinate with the staff and team members in promoting the brand in the local community through word -of-mouth, the social media marketing and restaurant events to reach a broader audience.&middot; Controls cost and identify measures to cut waste of products &amp; Foods.&middot; Organize and supervise shifts and make sure employee will taking laves as per the Annual Leave &amp; Absence Policy.&middot; Regularly view product quality and research new vendors in the market with less costs and to communicate/coordinate via proper channel to the specified departments.&middot; Manages services and ensure that the highest standards of customer service implemented in the shop&middot; Make sure that each team member is motivated to work, accordingly by giving support on training, and precise instructions at workplace&middot; Train new and current employees on proper customer service.&middot; Coordinate with the digital marketing team with regards to the photography, uploading in the google on daily basis.&middot; Extensive F&amp;B knowledge with the ability to recall the ingredients and dishes to inform customers and staff.&middot; Strong leadership, proactiveness, motivational, people skills and financial management skills.&middot; Minimum sale of day should be achieved in the outlet you are responsible.&middot; Even freshers who have the managerial skill can apply for it.Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Previous salary received</li><li>How many years UAE experience</li><li>PIC (Person In Charge) Completed</li><li>What is your visa type(Own visa/ Freelance Visa/ Spouse Visa/ Visit Visa/ Cancellation)</li><li>Salary Expectation</li><li>Do you have coffee Experience?</li><li>Do you have a valid UAE driving license?</li></ul>Work Location: In person

Cafe Incharge/Supervisor

<div>
 
 We are seeking an experienced and passionate
 
 Caf&eacute; Manager
 
 to lead operations in a high-end caf&eacute; environment. The ideal candidate has a strong background in
 
 specialty coffee or luxury dining
 
 , with a commitment to delivering exceptional customer experiences and maintaining premium service standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily caf&eacute; operations to ensure smooth and efficient service
 </li>
 <li>
 Lead, train, and motivate the team to deliver outstanding customer experiences
 </li>
 <li>
 Maintain high standards in coffee quality, presentation, and service
 </li>
 <li>
 Monitor inventory, ordering, and supplier coordination
 </li>
 <li>
 Ensure compliance with health, safety, and hygiene regulations
 </li>
 <li>
 Handle customer feedback professionally and resolve issues promptly
 </li>
 <li>
 Drive sales performance and implement strategies to increase revenue
 </li>
 <li>
 Manage staff scheduling, performance, and development
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience as a Caf&eacute; Manager or similar role in
 
 specialty caf&eacute;s, luxury caf&eacute;s, or fine dining restaurants
 
 </li>
 <li>
 Strong knowledge of specialty coffee and caf&eacute; operations
 </li>
 <li>
 Excellent leadership and team management skills
 </li>
 <li>
 Strong customer service and communication skills
 </li>
 <li>
 Ability to work in a fast-paced, high-standard environment
 </li>
 <li>
 Presentable, detail-oriented, and service-driven
 </li>
 <li>
 Male/ Arabic
 </li>
 <li>
 Experience in Qatar or GCC is an advantage
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 A leader who is passionate about coffee, hospitality, and creating a premium customer experience. Someone who thrives in a refined environment and knows how to elevate both team performance and guest satisfaction.
 
</div>

Cafe Manager

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