barista

barista / service crew

bartender

cafe server / waiter / waitress Jobs in Muscat

cafe server / waiter / waitress

cafe shop host

cafe server waiter waitress

Pure planet

<p><b>Job Description: Server / Waiter / Waitress (Specialty Coffee Shop &amp; Caf&eacute; Concept)</b></p><p><b>Position Summary</b></p><p>The Server / Waiter / Waitress is responsible for delivering exceptional table service by providing professional, friendly, and efficient hospitality to guests. The role ensures accurate order taking, proper food and beverage service, guest satisfaction, and adherence to company service standards.</p><p>The ideal candidate must have strong customer service skills, good product knowledge, attention to detail, and the ability to create a memorable dining experience in a specialty coffee shop, bakery, and caf&eacute; environment.</p><p><b>Key Responsibilities</b></p><p><b>Guest Service Excellence</b></p><ul><li>Welcome and serve guests professionally according to caf&eacute; service standards.</li><li>Provide friendly, attentive, and personalized service throughout the guest journey.</li><li>Ensure guests receive a comfortable and enjoyable dining experience.</li><li>Anticipate guest needs and provide prompt assistance.</li><li>Maintain a positive and professional attitude at all times.</li></ul><p><b>Order Taking &amp; Menu Knowledge</b></p><ul><li>Present menus and explain food and beverage offerings.</li><li>Provide recommendations based on guest preferences.</li><li>Have complete knowledge of:</li><li>Coffee beverages</li><li>Signature drinks</li><li>Breakfast items</li><li>Bakery and pastry products</li><li>Desserts</li><li>Food ingredients and allergens</li><li>Take guest orders accurately and communicate them properly to the kitchen and bar teams.</li><li>Confirm special requests, modifications, and dietary requirements.</li></ul><p><b>Food &amp; Beverage Service</b></p><ul><li>Serve food and beverages according to company service standards.</li><li>Ensure proper presentation before serving.</li><li>Follow correct service sequence and table etiquette.</li><li>Monitor guest satisfaction during service.</li><li>Perform table checks and follow up with guests.</li><li>Clear and reset tables efficiently.</li></ul><p><b>Table Management &amp; Guest Experience</b></p><ul><li>Maintain assigned tables and service areas.</li><li>Ensure tables are clean, organized, and properly set.</li><li>Assist with guest seating and table turnover when required.</li><li>Coordinate with Host, Barista, Kitchen, and Cashier teams.</li><li>Support smooth guest flow during busy periods.</li></ul><p><b>Sales &amp; Upselling</b></p><ul><li>Recommend additional products to enhance the guest experience.</li><li>Promote:</li><li>Signature beverages</li><li>Desserts</li><li>Pastries</li><li>Seasonal promotions</li><li>New menu items</li><li>Support achievement of sales targets through effective product recommendations.</li></ul><p><b>Order Accuracy &amp; Coordination</b></p><ul><li>Ensure all orders are entered correctly into the POS system.</li><li>Verify food and beverage items before serving.</li><li>Coordinate with kitchen and bar teams regarding:</li><li>Order status</li><li>Special requests</li><li>Delays</li><li>Guest concerns</li><li>Maintain communication between guests and operations team.</li></ul><p><b>Guest Complaints &amp; Service Recovery</b></p><ul><li>Listen to guest concerns professionally.</li><li>Handle minor service issues with a positive attitude.</li><li>Escalate serious concerns to the Supervisor or Store Manager.</li><li>Support service recovery procedures to maintain guest satisfaction.</li></ul><p><b>Cash &amp; POS Support</b></p><ul><li>Process guest bills and payments when required.</li><li>Ensure accuracy of orders and charges.</li><li>Understand POS functions including:</li><li>Order entry</li><li>Table management</li><li>Bill printing</li><li>Payment processing</li><li>Maintain accountability for assigned transactions.</li></ul><p><b>Cleanliness &amp; Food Safety</b></p><ul><li>Maintain cleanliness of service areas.</li><li>Follow HACCP and food safety procedures.</li><li>Ensure proper handling of food and beverages.</li><li>Maintain personal hygiene and grooming standards.</li><li>Follow opening, running, and closing procedures.</li></ul><p><b>Required Qualifications</b></p><ul><li>Minimum <b>1&ndash;3 years of experience</b> as a Server, Waiter, Waitress, or Caf&eacute; Crew member.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Restaurants</li><li>Hotels</li><li>Bakeries</li><li>Premium caf&eacute; concepts</li><li>Hospitality training is preferred.</li></ul><p><b>Mandatory Knowledge &amp; SkillsService Knowledge</b></p><ul><li>Understanding of caf&eacute; and restaurant service standards.</li><li>Table service procedures.</li><li>Guest handling techniques.</li><li>Food and beverage presentation.</li><li>Basic knowledge of hospitality etiquette.</li></ul><p><b>Product Knowledge</b></p><p>Must understand:</p><ul><li>Coffee beverages</li><li>Bakery and pastry products</li><li>Breakfast menu items</li><li>Food ingredients</li><li>Allergens and dietary requirements</li><li>Beverage pairing recommendations</li></ul><p><b>Customer Service Skills</b></p><ul><li>Excellent communication skills.</li><li>Friendly and approachable personality.</li><li>Ability to handle different types of guests.</li><li>Strong attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Positive attitude and teamwork.</li></ul><p><b>Systems Knowledge (Mandatory / Preferred)</b></p><p>Knowledge of:</p><ul><li>POS Systems</li><li>Restaurant Ordering Systems</li><li>Table Management Systems</li><li>Digital Menu Systems</li><li>Loyalty/CRM Systems (preferred)</li></ul><p>Ability to:</p><ul><li>Enter orders accurately.</li><li>Process guest requests.</li><li>Support sales and service reporting.</li><li>Use digital ordering tools when required.</li></ul><p><b>Microsoft Office Skills (Preferred)</b></p><p>Basic knowledge of:</p><ul><li>Microsoft Excel</li><li>Microsoft Word</li><li>Microsoft Outlook</li></ul><p><b>Additional Requirements</b></p><ul><li>Professional appearance and excellent grooming standards.</li><li>Strong hospitality mindset and customer-focused attitude.</li><li>Ability to stand and walk for extended periods.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Ability to work effectively as part of a service team.</li><li>Additional language skills are an advantage.</li></ul><p><b>Core Competencies</b></p><ul><li>Customer Service Excellence</li><li>Hospitality Mindset</li><li>Communication Skills</li><li>Product Knowledge</li><li>Teamwork &amp; Collaboration</li><li>Attention to Detail</li><li>Speed &amp; Efficiency</li><li>Problem Solving</li><li>Professional Appearance</li><li>Positive Attitude</li><li>Accountability</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Guest Satisfaction Score</li><li>Service Speed</li><li>Order Accuracy</li><li>Upselling Performance</li><li>Customer Feedback Rating</li><li>Table Turnover Efficiency</li><li>Menu Knowledge Assessment</li><li>Service Standard Compliance</li><li>Cleanliness &amp; Hygiene Score</li><li>Attendance &amp; Punctuality</li><li>Teamwork Performance</li></ul><p><b>Role Importance</b></p><p>The Server / Waiter / Waitress plays a critical role as the <b>direct connection between the brand and the guest</b>. This position represents the caf&eacute;&rsquo;s hospitality standards by creating memorable experiences, ensuring service excellence, increasing customer loyalty, and supporting overall business performance.</p><p>Pay: RO1.000 - RO2.000 per month</p><p>Work Location: In person</p>

Cafe Server / Waiter / Waitress

Muscat Elite

<div>
 <p>
  Muscat Elite is a private members' club offering a discreet, curated environment where members can connect and build meaningful professional relationships. The club is built around a close-knit community, delivering bespoke experiences and exceptional service. Our team upholds an exclusive, hospitality-driven standard grounded in professionalism, discretion, and a highly personalized approach.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Opportunity
  </strong>
 </p>
 <p>
  We are looking for a professional and service-driven
  <strong>
   Waiter
  </strong>
  to join our hospitality team. This is an opportunity to work within an exclusive private members' club where exceptional service, attention to detail, and creating memorable experiences are at the heart of everything we do.
 </p>
 <p>
  You'll play a key role in ensuring members and their guests receive a warm welcome and impeccable service, working closely with the wider hospitality and culinary teams to deliver a seamless dining experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Welcome members and guests with a warm and professional approach.
  </li>
  <li>
   Present menus, take orders, and serve food and beverages efficiently.
  </li>
  <li>
   Set up and clear tables while maintaining impeccable presentation standards.
  </li>
  <li>
   Ensure dining and service areas remain clean, organised, and inviting.
  </li>
  <li>
   Liaise closely with the kitchen to ensure accurate and timely service.
  </li>
  <li>
   Develop a strong understanding of the menu to confidently answer questions and make recommendations.
  </li>
  <li>
   Respond promptly and professionally to member requests and feedback.
  </li>
  <li>
   Support private events, functions, and special occasions.
  </li>
  <li>
   Maintain the highest standards of hygiene, safety, and service excellence.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About You
  </strong>
 </p>
 <p>
  We're looking for someone who enjoys working in a high-end hospitality environment and takes pride in delivering exceptional customer experiences.
 </p>
 <p>
  You'll ideally have:
 </p>
 <ul>
  <li>
   Previous experience as a waiter or in a food &amp; beverage service role.
  </li>
  <li>
   Experience within fine dining, luxury hospitality, hotels, or private members' clubs (preferred).
  </li>
  <li>
   Excellent customer service and communication skills.
  </li>
  <li>
   A professional, polished, and personable manner.
  </li>
  <li>
   Strong attention to detail and the ability to anticipate guests' needs.
  </li>
  <li>
   A proactive, reliable, and team-focused approach.
  </li>
  <li>
   Flexibility to work evenings, weekends, and public holidays.
  </li>
  <li>
   Fluent English (additional languages are advantageous).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <ul>
  <li>
   Join one of Muscat's most exclusive hospitality environments.
  </li>
  <li>
   Work alongside a passionate and professional team.
  </li>
  <li>
   Deliver exceptional experiences to an exclusive membership community.
  </li>
  <li>
   Opportunities to develop your career within luxury hospitality.
  </li>
  <li>
   Competitive salary and benefits package.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you're passionate about hospitality and enjoy delivering service that exceeds expectations, we'd love to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply today or contact us for a confidential discussion.
  </strong>
 </p>
</div>


Waiter

Minor Hotels

<div>
 <strong>
  Job Location:
  <br/>
  <br/>
 </strong>
 Tivoli LA VIE Muscat Hotel &amp; Residences
 <br/>
 <br/>
 Tivoli Hotels &amp; Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive &mdash; evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.
 <br/>
 <br/>
 Founded in 1933, Tivoli&rsquo;s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.
 <br/>
 <br/>
 To provide prompt, professional, and courteous food and beverage service while creating memorable dining experiences for every guest. As a Hospitality Ambassador for Tivoli Hotels &amp; Resorts, the Waitress is responsible for ensuring guests receive attentive, efficient, and personalized service that reflects the hotel's luxury standards.
 <br/>
 <br/>
 The Waitress plays a key role in guest satisfaction by delivering exceptional service, maintaining product knowledge, and working closely with the Food &amp; Beverage team to ensure smooth daily operations.
 <br/>
 <br/>
 <strong>
  Key Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 Please note this is not an exhaustive list. Team Members are expected to perform any reasonable duties requested by management to support hotel operations.
 <br/>
 <br/>
 Guest Service
 <br/>
 <br/>
 <ul>
  <li>
   Welcome guests warmly and escort them to their tables where applicable.
  </li>
  <li>
   Present menus, explain menu items, daily specials, and beverage selections.
  </li>
  <li>
   Take food and beverage orders accurately using the Point of Sale (POS) system.
  </li>
  <li>
   Serve food and beverages according to Tivoli service standards.
  </li>
  <li>
   Ensure guest satisfaction throughout the dining experience and respond promptly to guest requests.
  </li>
  <li>
   Handle guest complaints professionally and refer complex matters to the Supervisor when necessary.
  </li>
  <li>
   Bid farewell to guests and thank them for visiting.
   <br/>
   <br/>
  </li>
 </ul>
 Operational Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with colleagues across all departments to ensure efficient service.
  </li>
  <li>
   Follow all hotel Standard Operating Procedures (SOPs), policies, and service standards.
  </li>
  <li>
   Maintain assigned station in a clean, organized, and fully stocked condition.
  </li>
  <li>
   Complete opening, operating, and closing duties as assigned.
  </li>
  <li>
   Develop thorough knowledge of food menus, beverage lists, wine selections, and promotions.
  </li>
  <li>
   Operate the Point of Sale (POS) system accurately.
  </li>
  <li>
   Check with the Supervisor before leaving the assigned station.
  </li>
  <li>
   Assist with room service operations when required.
  </li>
  <li>
   Remove trays and service items from guest corridors promptly.
  </li>
  <li>
   Assist in clearing, cleaning, and resetting tables efficiently.
  </li>
  <li>
   Ensure all restaurant equipment and operating supplies are properly maintained.
   <br/>
   <br/>
  </li>
 </ul>
 Hygiene &amp; Safety
 <br/>
 <br/>
 <ul>
  <li>
   Maintain the highest standards of cleanliness and personal hygiene.
  </li>
  <li>
   Follow all food safety and HACCP procedures.
  </li>
  <li>
   Comply with hotel health and safety regulations.
  </li>
  <li>
   Report maintenance issues or safety hazards immediately.
  </li>
  <li>
   Handle guest room access professionally while respecting guest privacy.
   <br/>
   <br/>
  </li>
 </ul>
 Teamwork &amp; Development
 <br/>
 <br/>
 <ul>
  <li>
   Participate actively in departmental meetings and training sessions.
  </li>
  <li>
   Support colleagues during busy service periods.
  </li>
  <li>
   Continuously improve product knowledge and service techniques.
  </li>
  <li>
   Carry out any additional duties assigned by management in line with operational requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How You Can Succeed In This Role
  <br/>
  <br/>
 </strong>
 Successful team members at
 <strong>
  Tivoli Hotels &amp; Resorts
 </strong>
 consistently demonstrate the following competencies:
 <br/>
 <br/>
 Working with Others
 <br/>
 <br/>
 <ul>
  <li>
   Anticipates and exceeds guest expectations.
  </li>
  <li>
   Builds positive relationships with guests and colleagues.
  </li>
  <li>
   Works collaboratively to achieve team objectives.
  </li>
  <li>
   Demonstrates professionalism, respect, and integrity at all times.
  </li>
  <li>
   Communicates clearly and effectively.
   <br/>
   <br/>
  </li>
 </ul>
 Taking Responsibility
 <br/>
 <br/>
 <ul>
  <li>
   Acts honestly and maintains confidentiality.
  </li>
  <li>
   Organizes work efficiently and manages time effectively.
  </li>
  <li>
   Pays close attention to detail.
  </li>
  <li>
   Takes ownership of responsibilities with minimal supervision.
  </li>
  <li>
   Maintains a positive attitude, even during busy periods.
   <br/>
   <br/>
  </li>
 </ul>
 Delivering Results
 <br/>
 <br/>
 <ul>
  <li>
   Consistently meets and exceeds service standards.
  </li>
  <li>
   Provides accurate and efficient service.
  </li>
  <li>
   Continuously develops professional knowledge and skills.
  </li>
  <li>
   Follows hotel policies and operating procedures.
  </li>
  <li>
   Creates memorable experiences that encourage guest loyalty and repeat business.
   <br/>
   <br/>
  </li>
 </ul>
 Not the right fit? Set up email alerts as new job postings become available that meet your interest!
</div>


Waiter / Waitress

Kind Kones (Singapore Brand in Muscat)

<ul><li>Represent Kind Kones as a server with enthusiasm and a can-do spirit.</li><li>Greet customers warmly and explain our products and concept (vegan treats + inclusive crafts)</li><li>Assist customers in selecting ice cream flavors and DIY kits</li><li>Serve ice cream, prepare desserts and beverages.</li><li>Upsell product bundles, workshops, and add-on items</li><li>Engage with customers to deliver exceptional customer service.</li><li>Basic cashier duties. Handle payments accurately using POS systems</li><li>Assist in stock-taking. Restock inventory and prepare DIY kits as needed</li><li>Communicate the ethical and social impact behind our handmade craft materials.</li><li>Explain workshop options, product use, and care instructions</li><li>Maintain cleanliness and hygiene of work areas/outlets and ensure safe distancing is maintained. Maintain clean, organized displays for ice cream, crafts, and merchandise</li><li>Perform outlet opening and closing duties.</li><li>Ensure hygiene and safety standards are upheld (especially in food handling)</li><li>Assist with in-store workshops, school visits, and birthday parties</li></ul><p>Support setup and breakdown of events or pop-ups</p><p>Pay: RO180.000 - RO250.000 per month</p><p>Work Location: In person</p>

Barista / Service Crew

OQ Chemicals

<div><div><div><div><div><div><b>Job title</b></div></div><div><br>
<div>
Sr. Specialist Business Applications</div></div><div><br>
<div><b>
Grade</b></div></div></div><div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
People, Technology &amp; Culture</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
IDS &amp; CI - Digital Delivery</div></div></div><div><br>
<div>
<div><b>Location</b></div></div><div><br>
<div>
Oman &ndash; Muscat</div></div><div><br>
<div><b>
Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
Manager Digital Delivery</div></div><div><br>
<div><b>
Direct </b><b>reports</b></div></div><div><br>
<ul><li></li></ul></div></div><div><br>
<div>
<div><b>Job purpose</b></div><br>
<div><b>
</b></div><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company&rsquo;s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated &mdash; ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect&rsquo;s portfolio.</p>
<p>
The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.
</p><div>The position will act in accordance with the OQEP&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani&rsquo;s government &amp; other legal justifications, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Main Tasks and Responsibilities</b></div>
<div><b>
Solution Architecture &amp; Design</b></div>
<ul>
<li>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</li>
<li>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</li>
<li>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</li>
</ul>
<div><b>Architecture Governance &amp; Standards</b></div>
<ul>
<li>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</li>
<li>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</li>
<li>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</li>
</ul>
<div><b>Delivery Standards &amp; CI/CD</b></div>
<ul>
<li>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</li>
<li>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</li>
<li>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</li>
</ul>
<div><b>Deployment &amp; Release Strategy</b></div>
<ul>
<li>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</li>
<li>Define release governance &mdash; deployment runbooks, rollback/back-out plans, and post-deployment verification &mdash; and oversee controlled releases of significant changes.</li>
<li>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</li>
</ul>
<div><b>EDRMS / ECM Platform Architecture</b></div>
<ul>
<li>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</li>
<li>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</li>
<li>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</li>
</ul>
<div><b>Integration Architecture</b></div>
<ul>
<li>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</li>
<li>Define standards for authentication, error handling, monitoring, and data quality across integrations.</li>
</ul>
<div><b>Technical Leadership, Support Oversight &amp; Vendor Management</b></div>
<ul>
<li>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed &mdash; without owning first-line incident resolution.</li>
<li>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</li>
<li>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</li>
<li>Perform other related duties as assigned.</li></ul></div><br>
</div><br>
<div><div><div><b>Key interactions</b></div>
<div><b>
Internal:</b> IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</div>
<div><b>
External:</b> Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</div></div></div><div><br>
<div>
<div><b>Notable Working Conditions. </b>Office environment, intensive computer screen use.</div></div></div><div><br>
<div>
<div><b>Education Requirements</b></div></div><div><br>
<div><b>
Required:</b> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.</div>
<div><b>
Preferred:</b> Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.</div></div></div><div><br>
<div>
<div><b>Language</b></div></div><div><br>
<div>
Excellent knowledge of written, read, and spoken English (required)<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><br>
<div>
<div><ul><li>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.</li>
<li>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.</li>
<li>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.</li>
<li>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).</li>
<li>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.</li>
<li>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.</li>
<li>Experience working with vendors and managing technical delivery quality and compliance.</li></ul><br>
</div>
<div><div>Technical Competencies:</div>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication skills, able to translate technical concepts for business stakeholders.</li>
<li>Ability to act as a technical authority and influence design decisions across teams and vendors.</li>
<li>Attention to detail and a quality-driven mindset.</li>
<li>Self-motivated with the ability to manage multiple initiatives concurrently.</li>
<li>Collaborative approach to working with cross-functional and vendor teams.</li>
<li>Cultural sensitivity in a multinational environment.</li>
</ul>
<div>Technical Competencies:
</div><ul><li>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).</li>
<li>Architecture governance and Architecture Decision Records (ADRs).</li>
<li>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).</li>
<li>Automated testing and security scanning (SAST/DAST/dependency scanning).</li>
<li>Deployment architecture, environment strategy, and release governance.</li>
<li>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).</li>
<li>Document management workflows, metadata models, taxonomy, and records compliance.</li>
<li>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.</li>
<li>IT governance, change management, and access control principles.</li>
<li>Vendor management and technical delivery review.IT governance, change management, and access control principles.</li>
<li>Vendor management and technical delivery review.</li></ul></div></div></div></div></div><p></p>

Sr. Specialist Business Applications

KALSOFT

<div>
 <p>
  <strong>
   Location:
  </strong>
  Onsite &ndash; Oman
  <br/>
  <strong>
   Eligibility:
  </strong>
  Omani Nationals Only
  <br/>
  <strong>
   Experience:
  </strong>
  5&ndash;8 Years
  <br/>
  <strong>
   Employment Type:
  </strong>
  Full-Time (Contractual)
 </p>
 <p>
  KalSoft is seeking an experienced
  <strong>
   Senior Infrastructure Specialist
  </strong>
  to manage and support enterprise IT infrastructure. The ideal candidate will have expertise in Microsoft technologies, cloud platforms, virtualization, cybersecurity, and infrastructure operations, ensuring high availability, security, and business continuity.
 </p>
 Key Responsibilities
 <ul>
  <li>
   Manage and administer
   <strong>
    Active Directory
   </strong>
   ,
   <strong>
    Office 365
   </strong>
   , and
   <strong>
    SharePoint
   </strong>
   environments
  </li>
  <li>
   Maintain and support
   <strong>
    Windows Servers
   </strong>
   , cloud infrastructure, and virtualization platforms
  </li>
  <li>
   Implement infrastructure security, access controls, and system hardening
  </li>
  <li>
   Perform
   <strong>
    patch management
   </strong>
   , vulnerability assessments, and remediation activities
  </li>
  <li>
   Monitor infrastructure performance, troubleshoot issues, and ensure system availability
  </li>
  <li>
   Support infrastructure operations, upgrades, migrations, and disaster recovery initiatives
  </li>
  <li>
   Provide
   <strong>
    24&times;7 operational support
   </strong>
   for critical infrastructure services
  </li>
  <li>
   Maintain technical documentation and ensure compliance with IT standards
  </li>
 </ul>
 Requirements
 <ul>
  <li>
   Bachelor's degree in
   <strong>
    Computer Science
   </strong>
   , Information Technology, or a related field (Master's preferred)
  </li>
  <li>
   <strong>
    5&ndash;8 years
   </strong>
   of experience in infrastructure administration and operations
  </li>
  <li>
   Hands-on experience with
   <strong>
    Active Directory, Office 365, SharePoint, Windows Server, Cloud (Azure/AWS), and Virtualization (VMware/Hyper-V)
   </strong>
  </li>
  <li>
   Strong knowledge of infrastructure security, patch management, and vulnerability management
  </li>
  <li>
   Excellent troubleshooting, communication, and project coordination skills
  </li>
  <li>
   Fluent in English
  </li>
 </ul>
 Preferred Qualifications
 <ul>
  <li>
   Relevant certifications such as
   <strong>
    Microsoft, Azure, VMware (VCP), AWS, ITIL, Security+, or CISSP
   </strong>
  </li>
  <li>
   Experience working in enterprise or government environments
  </li>
  <li>
   Knowledge of PowerShell scripting and infrastructure automation is an advantage
  </li>
 </ul>
</div>


Senior Infrastructure Specialist