call centre agent (bahraini candidate) Jobs in Bahrain

call centre agent (bahraini candidate)

front desk agent

front desk receptionist

lead generation agent

reservation agent

call center agent

SWATX

<div>
 
 Customer Support:
 
 Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.
 
 
 
 Issue Resolution:
 
 Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.
 
 
 
 Data Entry and Documentation:
 
 Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.
 
 
 
 Product Knowledge:
 
 Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.
 
 
 
 Collaboration:
 
 Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.
 
 
 
 Performance Metrics:
 
 Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent is required; a degree in a related field is a plus
 </li>
 <li>
 Prior experience in a customer service or call center role is preferred
 </li>
 <li>
 Strong communication skills, both verbal and written
 </li>
 <li>
 Ability to handle stressful situations and manage customer expectations effectively
 </li>
 <li>
 Proficient in using computer systems and CRM software
 </li>
 <li>
 Fluency in Arabic is preferred; knowledge of English is an advantage
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: pqdHBB66h5NgVVYvih8c5s+13WHV9fZPihmAcnmyS06bEXS6qqWGajQEV0NevZvn5cUmlwsYSG7AP4h7zTZsmbOjXXy6mFKI6A==</div>

Call center agent

Qureos

<div>Main Purpose of Job:
The role of Lead Generation Agent involves calling potential customers to collect accurate vehicle and insurance information, which will be converted into qualified leads for our motor insurance sales team. Full training will be provided.
Duties &amp; Responsibilities<ul>
<li>
Make outbound calls to customers to gather car and insurance details.</li>
<li>Accurately record and update customer information in the system.</li>
<li>Convert collected data into warm, qualified leads for the sales team.</li>
<li>Maintain professionalism and a positive attitude during customer interactions.</li>
<li>Meet lead generation targets.</li>
</ul>
Skills &amp; Qualifications<ul>
<li>
Clear and confident communication skills over the phone.
</li><li>Good listening skills and attention to detail in data entry.</li>
<li>Previous call center or customer contact experience is preferred (training provided).</li>
<li>Ability to work in a team-oriented and target-driven environment.</li></ul></div> <div id='job-id'>Job Id: rAStmUTZdIuS0lLl4/ZOKvDZ2RODlzBbIqhrwD2afuB5iomfARg4ODq2q0Rn8MKZzpV0qrPo0hUjH6cj+v4OMl8Fm1LnlRVz9bGIkCZbHs4jAlxkM1cbqNTzWmTdwZn4kUgqLnI=</div>

Lead Generation Agent - Braxtone Group

Braxtone Group

<figure class="table"><table><tbody><tr><td>Main Purpose of Job:&nbsp;&nbsp;The role of Lead Generation Agent involves calling potential customers to collect accurate vehicle and insurance information, which will be converted into qualified leads for our motor insurance sales team. Full training will be provided.&nbsp;</td></tr><tr><td>Duties &amp; Responsibilities&nbsp;<ul><li>Make outbound calls to customers to gather car and insurance details.</li><li>Accurately record and update customer information in the system.</li><li>Convert collected data into warm, qualified leads for the sales team.</li><li>Maintain professionalism and a positive attitude during customer interactions.</li><li>Meet lead generation targets.</li></ul>&nbsp;</td></tr><tr><td>Skills &amp; Qualifications<ul><li>Clear and confident communication skills over the phone.&nbsp;</li><li>Good listening skills and attention to detail in data entry.</li><li>Previous call center or customer contact experience is preferred (training provided).</li><li>Ability to work in a team-oriented and target-driven environment.</li></ul></td></tr></tbody></table></figure>

Lead Generation Agent

<div>First Motors is seeking a highly motivated and customer-centric Call Centre Agent to join our dynamic team. This is a full-time position offering an exciting opportunity to contribute to the success of our customer service operations. As a Call Centre Agent, you will be the first point of contact for our clients, providing exceptional service and support via phone. You will play a key role in maintaining client satisfaction and upholding the company's reputation for excellence. 
 
Responsibilities: 
<ul><li>To receive and forward all telephone calls in an orderly manner and make record of them.</li>
<li>To greet and guide visitors through the right channels without causing a disturbance to the employees.</li>
<li>You should not allow visitors seated at the reception for a long time and assist them to have their issues sorted out in a well-mannered way.</li>
<li>To listen attentively to visitors complaints and guide them to the appropriate channel.</li>
<li>To ensure the reception area clean &amp; tidy.</li>
<li>To serve as a contact point for all general maintenance concerns, enquiries, complains, problems, and other related matters.</li>
<li>Assist with other related clerical duties such as photocopying, faxing, filing, etc.</li>
<li>To assist in any type of typing works as and when required.</li>
<li>To receive and dispatch any courier packages handed over to you, forward them to their respective Depth Courier Companies and to ensure dispatch and receipt in time.</li>
<li>To follow up with customers after service/sales visit.</li>
<li>To collect data from customers.</li>
<li>To book service appointments.</li>
To carry out other related jobs as assigned by the Management from time to time. 
<li>
 
</li></ul>Qualifications:
<ul><li>Minimum of 2-5 years of experience.</li>
<li>Excellent communication and interpersonal skills, with a clear and professional telephone manner.</li>
<li>Strong problem-solving abilities and a customer-focused approach.</li>
<li>Ability to handle a high volume of calls in a fast-paced environment.</li>
<li>Proficiency in English (written and spoken). Knowledge of additional languages is an advantage.</li>
<li>Prior experience in a call centre environment is preferred, but not essential.</li>
<li>Strong computer skills and experience with CRM systems is desirable.</li>
<li>Ability to work flexible hours, including evenings and weekends, as required.</li></ul></div> <div id='job-id'>Job Id: 6o6g205GMpGQW9eAkJVUa+yfs1UgwVH1eVshdlfFuDgqugwW6Tc6MOgINXlj/uk2801Owv6s5mIhhBHd18AbUY0LGNjeVApJUgi4j/CE06eQvnPbWf9mSNWW3W2dl6jwNLPXXTcXhw==</div>

Call Centre Agent - Alzayani Investments

Alzayani Investments

Job Overview First Motors is seeking a highly motivated and customer-centric Call Centre Agent to join our dynamic team. This is a full-time position offering an exciting opportunity to contribute to the success of our customer service operations. As a Call Centre Agent, you will be the first point of contact for our clients, providing exceptional service and support via phone. You will play a key role in maintaining client satisfaction and upholding the company's reputation for excellence.Responsibilities<ul><li>To receive and forward all telephone calls in an orderly manner and make record of them.</li><li>To greet and guide visitors through the right channels without causing a disturbance to the employees.</li><li>You should not allow visitors seated at the reception for a long time and assist them to have their issues sorted out in a well-mannered way.</li><li>To listen attentively to visitors complaints and guide them to the appropriate channel.</li><li>To ensure the reception area clean &amp; tidy.</li><li>To serve as a contact point for all general maintenance concerns, enquiries, complains, problems, and other related matters.</li><li>Assist with other related clerical duties such as photocopying, faxing, filing, etc.</li><li>To assist in any type of typing works as and when required.</li><li>To receive and dispatch any courier packages handed over to you, forward them to their respective Depth Courier Companies and to ensure dispatch and receipt in time.</li><li>To follow up with customers after service/sales visit.</li><li>To collect data from customers.</li><li>To book service appointments.</li><li>To carry out other related jobs as assigned by the Management from time to time.</li></ul>Qualifications<ul><li>Minimum of 2-5 years of experience.</li><li>Secondary School or any relevant education.</li><li>Excellent communication and interpersonal skills, with a clear and professional telephone manner.</li><li>Strong problem-solving abilities and a customer-focused approach.</li><li>Ability to handle a high volume of calls in a fast-paced environment.</li><li>Proficiency in English (written and spoken). Knowledge of additional languages is an advantage.</li><li>Prior experience in a call centre environment is preferred, but not essential.</li><li>Strong computer skills and experience with CRM systems is desirable.</li><li>Ability to work flexible hours, including evenings and weekends, as required.</li></ul>Job Type: Full-time <div id='job-id'>Job Id: DGHbEFnF9bK0dEGKs32NRO+wZ4SrHjdSm2AZscaWNPJY8gxlZkr2y/Lzx1KriZsSYtEcMqs8Y7ZI2NlrkvQuehWz8Shbe47/1jBk8qpYtVwxUOVwlt+su/d9o1OwkjtK0ak8/QquqbSpYg==</div>

Call Centre Agent (Bahraini Candidate)

Job Overview First Motors is seeking a highly motivated and customer-centric Call Centre Agent to join our dynamic team. This is a full-time position offering an exciting opportunity to contribute to the success of our customer service operations. As a Call Centre Agent, you will be the first point of contact for our clients, providing exceptional service and support via phone. You will play a key role in maintaining client satisfaction and upholding the company's reputation for excellence. Responsibilities<ul><li>To receive and forward all telephone calls in an orderly manner and make record of them.</li><li>To greet and guide visitors through the right channels without causing a disturbance to the employees.</li><li>You should not allow visitors seated at the reception for a long time and assist them to have their issues sorted out in a well-mannered way.</li><li>To listen attentively to visitors complaints and guide them to the appropriate channel.</li><li>To ensure the reception area clean &amp; tidy.</li><li>To serve as a contact point for all general maintenance concerns,&nbsp;enquiries, complains, problems, and other related matters.</li><li>Assist with other related clerical duties such as photocopying, faxing, filing, etc.</li><li>To assist in any type of typing works as and when required.</li><li>To receive and dispatch any courier packages handed over to you, forward them to their respective Depth Courier Companies and to ensure dispatch and receipt in time.</li><li>To follow up with customers after service/sales visit.</li><li>To collect data from customers.</li><li>To book service appointments.</li><li>To carry out other related jobs as assigned by the Management from time to time.&nbsp; &nbsp;</li></ul>Qualifications<ul><li>Minimum of 2-5 years of experience.</li><li>Secondary School or any relevant education.</li><li>Excellent communication and interpersonal skills, with a clear and professional telephone manner.</li><li>Strong problem-solving abilities and a customer-focused approach.</li><li>Ability to handle a high volume of calls in a fast-paced environment.</li><li>Proficiency in English (written and spoken). Knowledge of additional languages is an advantage.</li><li>Prior experience in a call centre environment is preferred, but not essential.</li><li>Strong computer skills and experience with CRM systems is desirable.</li><li>Ability to work flexible hours, including evenings and weekends, as required. &nbsp;</li></ul>

<figure class="table"><table><tbody><tr><td>&nbsp;1. BRIEF DESCRIPTION OF JOB FUNCTION&nbsp;The function of Telemarketing Agent entails the following:<ol><li>cold calling techniques on prospects&nbsp;</li><li>persuading potential customers to purchase a product or service</li><li>obtaining referrals and leads from a variety of sources from lead generation activities</li><li>contributing to department’s function of collecting data and converting them into qualified leads then conduct sales calls.</li></ol>&nbsp;2. DUTIES ACTUALLY PERFORMED BY THIS POSITION:&nbsp;<ul><li>Serves customers by selling products via telephone.</li><li>Contact individuals by telephone in order to solicit sales for goods or services.</li><li>Recommends changes in products, service, and policy by evaluating results and competitive developments.&nbsp;</li><li>Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.</li><li>Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.</li><li>Conduct client or market surveys, and type detailed notes regarding sale or service offered.</li><li>Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.</li><li>Explain products or services and prices, and answer questions from customers.</li><li>Maintain records of contacts, accounts, and orders in the company’s system only.&nbsp; &nbsp;</li><li>Obtain customer information such as name, address, and payment method, and enter orders into computers.</li><li>Obtain names and telephone numbers of potential customers from sources such as referrals, cold calling, and any other legal means.&nbsp;</li><li>Assist and support the line manager by taking tasks assign by them when necessary.</li></ul>&nbsp;&nbsp;</td></tr><tr><td>1. ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)&nbsp;<ul><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form of work experience is preferred</li><li>Strong communication skills</li><li>Good selling skills</li><li>Positive energy and teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Good understanding of the services</li><li>Be highly computer literate, particularly in Microsoft Office Products.</li><li>Ability to persuade others to change their minds or behavior.</li><li>Ability to give full attention to what other people are saying, and to actively look for ways to help people.</li></ul>&nbsp;&nbsp;2. Typical Working Conditions&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing may include rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work &nbsp;&nbsp;</td></tr></tbody></table></figure>

Tele-sales Representative (Bahrain)

Explore 66+ Call center agent in Bahrain this August. Find roles across top companies and apply now to boost your career.

66 call center agent jobs IN Bahrain

Call center agent

Lead Generation Agent - Braxtone Group

Lead Generation Agent

Call Centre Agent - Alzayani Investments

Call Centre Agent (Bahraini Candidate)

Call Centre Agent (Bahraini Candidate)

Tele-sales Representative (Bahrain)