acquisitions assistant sales manager-medium

telesales

bank contact center

contact center agent (banking) Jobs in Giza

contact center agent (banking)

customer service executive

customer service specialist

call center agent

NOK Human Capital

<div>
 
 
 NOK Human Capital is Hiring!
 
 
 
 
 
 
 We&rsquo;re looking for Call Center Agents to join one of the biggest and most well-known banks in Egypt.
 
 
 
 
 <ul>
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 Location:
 
 Mohandessin (On-site)
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 Shifts:
 
 24/7 Rotational with rotational days off
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 </ul>
 
 
 
 
 
 Requirements:
 
 
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 University Graduates
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 English level: B2
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 Previous Customer Service experience from 1 to 2 years is a must.
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 </ul>
 
 
 
 
 
 Benefits:
 
 
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 Gross Salary:
 
 based on experience
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 Social &amp; Medical Insurance
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 </ul>
 
 
</div>

Contact Center Agent (Banking)

Aura Communication

<ul><li>Company Description</li></ul>Aura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. With a team of over 800 employees, we specialize in delivering high-quality, customized customer support solutions, including inbound and outbound call center services, back-office operations, sales, marketing, and technical support. Committed to excellence, Aura Communication is dedicated to ensuring top-tier customer experiences that meet the diverse needs of our clients. Our expertise lies in creating innovative and flexible support models that align with today's dynamic business environments.<ul><li>Role Description</li></ul>There is a call center opportunity at CIB (Commercial International Bank), which could later lead to staff positions within the bank.This is a full-time, on-site role for a Customer Service Representative in the banking sector, based in Smart Village. The selected individual will handle customer inquiries, provide prompt support, and ensure customer satisfaction across various channels. Responsibilities include addressing customer concerns, maintaining positive interactions, and contributing to an exceptional customer experience.<ul><li>Qualifications</li><li>B2 English level at least</li><li>High school diploma or equivalent; a bachelor's degree is a plus</li></ul>Pay: From E&pound;9,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>What is your level of proficiency in English?</li></ul><ul><li>Are you comfortable commuting to this job's location in Smart Village ?</li></ul><ul><li>Have you completed the following level of education: Bachelor's Degree?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Bank Contact center

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 The Sales Team Leader is responsible for managing, motivating, and coaching a team of call center sales representatives to achieve and exceed sales targets, service level agreements (SLAs), and key performance indicators (KPIs) . This role requires a results-driven leader who ensures the team delivers a superior customer experience while adhering to company policies and sales strategies .
 
 
 Key Responsibilities
 
 
 Leadership &amp; Team Management
 
 
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 Lead, mentor, and motivate a team of sales agents to drive leads and achieve revenue targets .
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 Conduct regular performance reviews and feedback sessions, and maintain development plans for all team members .
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 Effectively lead and manage people, processes, and technology to facilitate the delivery of excellence in service and operational efficiency .
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 Foster a positive team culture and manage day-to-day team activities, including staff attendance, leave approvals, and shift rosters .
 
 
 </li>
 </ul>
 Sales &amp; Performance Management
 
 
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 Develop and implement effective sales strategies to expand market share and maximize sales opportunities .
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 Monitor and manage team performance against service level agreements and Key Performance Indicators (KPIs) .
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 Analyze sales performance and call center statistics to prepare reports for management and identify areas for improvement .
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 Provide ongoing coaching and training to sales agents on product knowledge, sales techniques, and objection handling .
 
 
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 </ul>
 Operations &amp; Quality
 
 
 <ul>
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 Handle escalated customer issues and complex problems with diplomacy and professionalism, ensuring one-call resolution where possible .
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 Monitor random calls for quality and compliance to minimize errors and track performance, working to improve the team's average quality score .
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 Implement and improve call center processes and workflows for efficiency and customer satisfaction .
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 Communicate company news, process changes, and new product lines to the team through daily huddles and meetings .
 
 
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 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
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 Proven experience (typically 1-5 years) in a supervisory or team leader role within a call center, specifically in a sales or telemarketing environment .
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 High school diploma or equivalent; a relevant degree or certification in business or management is a plus .
 </li>
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 Proficiency in call center software, Customer Relationship Management (CRM) tools, and MS Office Suite .
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Strong leadership, team management, and motivational skills .
 </li>
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 Excellent written and verbal communication and interpersonal skills .
 </li>
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 Strong analytical skills to interpret data and trends in performance reports .
 </li>
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 Problem-solving and conflict resolution abilities, particularly for handling escalated customer issues .
 </li>
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 Ability to work in a fast-paced environment and manage multiple tasks concurrently .
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2512_17026
 
 
 Posted At: Wed Dec 17 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

Sales Team Leader (English)

Life For Real Estate

Telesales Agent &ndash; Job DescriptionLife For Real Estate is currently hiring a Telesales Agent to join our growing team in Cairo.We are looking for someone who is organized, committed, and has strong communication skills. The ideal candidate should be comfortable speaking with clients, understanding their needs, and maintaining a professional attitude throughout the day.Responsibilities:<ul><li>Handle outbound &amp; inbound calls with potential clients</li><li>Explain company services clearly and confidently</li><li>Update data and use basic computer systems efficiently</li><li>Work towards achieving sales targets</li></ul>Job Requirements<ul><li>Strong communication skills (Arabic is a must, good English is preferred)</li><li>Basic computer skills</li><li>Organized and committed (low absenteeism is important)</li><li>Ability to understand and handle clients professionally</li><li>Undergraduate students are welcome if they can commit to full working hours</li><li>Previous telesales or real estate experience is a plus, but not required</li></ul>What we offer:<ul><li>Friendly and supportive work environment</li><li>Opportunity to grow in the real estate field</li><li>Training and development support</li></ul>Job Type: Full-timePay: E&pound;8,000.00 - E&pound;10,000.00 per monthWork Location: In person

Telesales

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
JOB PURPOSE
To maintain the Unified Communication Environment infrastructure, collaboration tools, Contact Center Voice infrastructure and Corporate Voice technologies to ensure optimal, best quality voice and video communication between corporate staff and customers.
Description
Unified Communication Infrastructure
Implement, configure and support new solutions for Cisco Unified Communication engagements to guarantee service availability.
Maintain all Cisco unified communication components at the appropriate patch and software levels Cisco annual inventory and vendor warranty validation to minimize risk of unplanned outages due to bugs.
Work with vendor technical teams to prospect and develop Cisco Unified Communications, design, installation, and support.
Deploy and maintain a proper integrated Video solution across the corporate to facilitate Video conferencing between different geographic locations.
Maintain different collaboration tools such as the WebEx, and ensure that End Users have proper training and awareness to ensure smooth business operation.
Maintain voice PRIs, and the Call Center PRIs (19666 and 19VIP) to guarantee the operation of all voice services around the clock.
Maintain stability and availability of Call Center Voice services, and the quality of the calls to ensure providing the best customer experience.
Handle and test the Disaster Recovery Collaboration components to ensure the consistency of the configuration, patches and other recommendations as per Vendor assessment.
Monitor collaboration system components performance to guarantee that the provided service availability/stability is optimized.
Resolve escalated Service Desk voice/video problems to guarantee that business services are always reachable.
Apply regular health-check on the Collaboration system components in order to optimize performance and to proactively detect possible failures/problems.
Policies, Processes and Procedures
Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Day-to-day operations
Follow the day-to-day operations related to own jobs in the IT Infrastructure Management department to ensure continuity of work.
Compliance
Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.<div> 
</div></div><div>
Qualifications<div></div> 
Qualifications &amp; Experience
Bachelor Degree in Communications / Computer Engineering
For Engineer: Minimum 1 &ndash; 3 Years of experience in Voice and Collaboration
For Senior Engineer: Minimum 4 - 5 Years of experience in Voice and Collaboration
CCNA is a minimum requirement
Good Knowledge in Networking, preferably CISCO products and technologies;
Routing &amp; Switching
Network Security baselines
Good Knowledge in Voice and Video Conferencing, preferably CISCO products and technologies;
IP Telephony and Unified Communication Systems.
Telepresence solutions.
WebEx and Corporate IM solutions.
Knowledge in MS Teams or Zoom is a plus.
Skills
Good command of English and Arabic languages
Good Communication and presentation skills
Good Analytical Thinking and Problem Solving skills<div> 
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

VOICE & MULTIMEDIA SENIOR ADMINISTRATOR

Daftra - دفترة

<div>
 
 
 
 Job Description:
 
 
 Work as "Accountant Support for our software", and
 
 
 give our customers sufficient support to use our cloud ERP software (Daftra), efficiently.
 
 
 LOCATED IN (SmartVilage - 6th of October)
 
 
 Responsibilities include, but are not limited to:
 
 
 &bull; Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution.
 
 
 &bull; Guide the customer to the best practice of using our software to fit their business needs and requirements.
 
 
 &bull; Answer our customer's questions via our call center and resolve their issues via phone, email, or chat.
 
 
 &bull; Handling complaints.
 
 
 &bull; Hold online meetings with the clients to demonstrate/explain the product's technicalities or to solve critical problems.
 
 
 &bull; Testing the system and reporting if there are any bugs.
 
 
 Working Conditions:
 
 
 &bull; 5 working days, 8 working hours.
 
 
 &bull; Rotational shifts (24/7) on a monthly basis:
 
 
 -(WFH for females for Night&amp; Overnight Shift)
 
 
 -(WFH for males for Overnight Shift)
 
 
 &bull; Rotational days off on a monthly basis.
 
 
 Job Requirements
 
 
 &bull; Bachelor's Degree in Accounting.
 
 
 &bull; Must be flexible with the rotational shifts concept.
 
 
 &bull; 1+ years of experience as an accountant or in accounting is a must
 
 
 &bull; Excellent in using Excel and Accounting programs
 
 
 Is a must
 
 
 &bull; Excellent communication skills (verbal &amp; written).
 
 
 &bull; Excellent customer handting skills.
 
 
</div>

Accountant Technical Support

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
 
 
 
 Key Responsibilities:
 
 
 
 Secure Cloud Deployment:
 
 
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 Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
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 Kubernetes &amp; GitOps Security: Deploy and manage both internal and third‑party security products within the Kubernetes ecosystem.
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 Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
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 Security Automation &amp; Tooling: Design and build security tooling and services using Go and TypeScript.
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 Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
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 Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
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 Threat Detection &amp; Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
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 8+ years of experience in security engineering, cloud security, or platform engineering roles.
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 Hands-on experience securing production workloads in AWS and GCP.
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 Strong experience designing and securing Infrastructure as Code using Terraform.
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 Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
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 Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
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 Experience embedding security controls into CI/CD pipelines.
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 Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security
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 Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate
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 Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
 </li>
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 Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
 
 
 </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4
 
 
 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Security Engineer (Bangkok Based, Relocation Support)

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