sales associate

front desk receptionist

front office receptionist

account associate

agent-at your service-lead Jobs in Kuwait

agent-at your service-lead

call center agent

Alghanim INDUSTRIES

Date: 28 Jul 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Call Center Agent is responsible for directing and coordinating enquires of the customers of the automotive division Industries.
 Job Responsibilities
 Plans, directs, coordinates and controls the total number of incoming calls from existing customers
 Attends to enquiries from new prospects and makes outgoing calls
 Opening new job cards related to the service center
 Solving customers problems related to delivery and showroom
 Conduct customer satisfaction surveys
 Forward customer complaints by email to call centre supervisor
 Execute telemarketing campaigns
 Ensure proper call execution in order to maintain highest quality customer service and increase sales
 
Candidate Requirements
 Bilingual - good command of both English and Arabic
 2 year experience in the same field
 Expert in using Microsoft Office applications (Word, Excel and PowerPoint)
 Good communication skills
 Clear voice and pronunciation
 Team player
 Friendly attitude with customers and team members
 Excellent customer service skills
 
Education High School / Diploma <div id='job-id'>Job Id: re0paHMHe8Yx04Pm1SRH8FHLOtq5fvwGDfEXYlbrD/1R2kiEa6A31uNOfDQ2kXcasjLUyl/zj9Krs1YqSAUoZ8pEF0pejoL8IfdzY7zl5587eAcWK//PMVbA</div>

Call Center Agent

SWATX

<div>
 
 Customer Support:
 
 Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.
 
 
 
 Issue Resolution:
 
 Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.
 
 
 
 Data Entry and Documentation:
 
 Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.
 
 
 
 Product Knowledge:
 
 Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.
 
 
 
 Collaboration:
 
 Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.
 
 
 
 Performance Metrics:
 
 Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent is required; a degree in a related field is a plus
 </li>
 <li>
 Prior experience in a customer service or call center role is preferred
 </li>
 <li>
 Strong communication skills, both verbal and written
 </li>
 <li>
 Ability to handle stressful situations and manage customer expectations effectively
 </li>
 <li>
 Proficient in using computer systems and CRM software
 </li>
 <li>
 Fluency in Arabic is preferred; knowledge of English is an advantage
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: tE3II4KqCmQQ9olEVul9zLPUYX+9vNvxu1BjewYtwzzCoE9f1uq3Dh4MsSEyqj7jhMMU0u4/WY5Jnje5V+TStVxz9Zn9axjCLA==</div>

Call center agent

Fox Delivery

Job Title: Operations Manager Company: Fox Delivery CompanyLocation: Kuwait City Job Type: Full-TimeAbout UsAt Fox Delivery, we specialize in providing fast, reliable, and customer-focused delivery solutions. Whether it's last-mile delivery, logistics management, or route optimization, we aim to exceed client expectations every time. As we continue to grow, we are looking for a dynamic and experienced Operations Manager (Arab National) to lead our delivery operations and drive efficiency across the board.Job SummaryThe Operations Manager will oversee daily logistics operations, manage delivery personnel, streamline processes, and ensure high levels of customer satisfaction. This role is critical to maintaining performance standards, ensuring timely deliveries, and growing our operational capabilities.Key Responsibilities<ul><li>Oversee day-to-day delivery operations, fleet management, and dispatch scheduling</li><li>Recruit, train, and supervise drivers</li><li>Monitor KPIs to ensure timely and accurate deliveries</li><li>Optimize delivery routes and fleet utilization</li><li>Coordinate with Call Center personnel to resolve delivery issues</li><li>Maintain compliance with safety and regulatory standards</li><li>Manage budgets, reduce operational costs, and increase efficiency</li><li>Collaborate with senior leadership to implement strategic plans</li></ul>Qualifications<ul><li>Proven experience as an Operations Manager or similar role in logistics or delivery services</li><li>Strong leadership and team management skills</li><li>In-depth knowledge of supply chain, routing, and dispatching</li><li>Excellent problem-solving and decision-making abilities</li><li>Strong communication and organizational skills</li><li>Bachelor's degree in Business, Logistics, or related field preferred</li></ul>Why Join Us?<ul><li>Growing, fast-paced work environment</li><li>Opportunity to shape the future of our delivery network</li><li>Supportive and collaborative team culture</li></ul>To Apply: Please send your resume and a brief cover letter with the subject line: &quot;Operations Manager Application &quot; @ hr@foxdelivery.netWhatsApp. +965-69955199 Job Type: Full-time <div id='job-id'>Job Id: hBUY4T25xv6bpz/3S5xpA3ns+4cbeJS2KyrQDa9B2KJwdRmnaP5ekTdPR2s99g4geuKPUCKpFPdqmp+8TxFMJ7kORuBWs+lcBJDsu62x6gWs8IIq6l9g6A==</div>

Operations Manager

MyCare.com.kw

<div>
 
 
 Home Healthcare Service Coordinator
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 MyCare is seeking a dedicated and organized Home Care Service Coordinator to manage client communications, handle scheduling logistics, and coordinate between clients, drivers, and healthcare staff (nurses and other caregivers). The ideal candidate will play a key role in ensuring seamless service delivery, client satisfaction, and operational efficiency in our home healthcare offerings.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Communication &amp; Intake:
 
 
 <ul>
 <li>
 Answer incoming calls, messages, and inquiries from new and existing clients.
 </li>
 <li>
 Provide information about available healthcare services and respond to service-related questions.
 </li>
 <li>
 Collect relevant client information to assess needs and initiate service setup.
 </li>
 <li>
 Ensure all client interactions are documented clearly and professionally in the system.
 
 </li>
 </ul>
 
 
 Contract Management:
 
 
 <ul>
 <li>
 Prepare and send service contracts based on client needs and company offerings.
 </li>
 <li>
 Follow up with clients to confirm receipt, answer contract-related questions, and ensure timely return of signed agreements.
 </li>
 <li>
 Maintain an organized digital record of all client contracts and service terms.
 </li>
 </ul>
 
 
 
 
 
 Scheduling &amp; Coordination:
 
 
 <ul>
 <li>
 Create and manage daily and weekly schedules for healthcare staff, including nurses and caregivers.
 </li>
 <li>
 Coordinate with drivers for patient visits, staff transportation, and material deliveries.
 </li>
 <li>
 Respond quickly to schedule changes, cancellations, and urgent service needs.
 </li>
 <li>
 Ensure timely communication of schedules to all involved parties.
 </li>
 </ul>
 
 
 
 
 
 Staff Support &amp; Follow-up:
 
 
 <ul>
 <li>
 Regularly follow up with nurses and caregivers to confirm attendance, service delivery, and updates from the field.
 </li>
 <li>
 Track service completion and collect relevant reports or documentation from staff.
 </li>
 <li>
 Act as the liaison between field staff and office team to support smooth communication.
 </li>
 </ul>
 
 
 
 
 
 Administrative Duties:
 
 
 <ul>
 <li>
 Maintain accurate records in scheduling and client management systems.
 </li>
 <li>
 Support billing and invoicing processes by providing relevant service data.
 </li>
 <li>
 Assist in quality assurance efforts by collecting feedback and monitoring service delivery standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 High school diploma required; diploma or degree in administration, business, or related field preferred.
 </li>
 <li>
 Prior experience in healthcare coordination, call center operations, or customer service is an advantage.
 </li>
 <li>
 Strong verbal and written communication skills in both English and Arabic (if applicable).
 </li>
 <li>
 Excellent organizational and time-management abilities.
 </li>
 <li>
 Proficient in Microsoft Office and scheduling software (knowledge of healthcare management systems is a plus).
 </li>
 <li>
 Ability to handle multiple tasks and respond effectively in a fast-paced environment.
 </li>
 <li>
 Empathetic, professional, and client-focused demeanor.
 </li>
 </ul>
 
 
 
 
 
 IMPORTANT NOTICE TO APPLICANTS:
 
 
 
 Candidates will NOT be considered for interviews unless a CV is submitted via email.
 
 
 Please email your updated CV to the following address:
 
 <ul>
 <li>
 
 📧 info@maljasem.com
 
 </li>
 </ul>
 
 
 
</div>
 <div id='job-id'>Job Id: lPDxdXqVMMDNh3jxNvk4Nv0jbcDI9G1IXpk6ci+U9qzgcCRX0vrWOonT0BKlzU9F1+vbcBM52utEIwsgugIVbiFojmUAzIwsLg==</div>

Home Healthcare Service Coordinator

KUWAIT JOBS HERE

<div>
 
 Sales
 
 
 
 
 Job Id :100170663
 
 
 
 &times;
 
 
 Please enter details to report job
 
 
 Name*
 
 
 Email*
 
 
 Reason to report
 
 
 
 Description
 
 
 
 A reputed Freight Forwarding company looking for Sales &amp; Operations Coordinator, holding for below responsibilities and tasks
 
 
 <ul>
 <li>
 Quote Agent &amp; Customers for all air / sea /overland export enquiries
 </li>
 <li>
 Negotiating rates for air, sea and overland freight operations.
 </li>
 <li>
 Send routing and follow up with origin and update customer with status at all stages till shipment arrives in Kuwait or any other destination countries.
 </li>
 <li>
 Update the tracking sheet with shipment status and send to the customer on daily basis.
 </li>
 <li>
 Complete Costing &amp; Billing for both Import and Export jobs.
 </li>
 <li>
 Any other related duties / projects assigned by the direct supervisor from time to time to meet the business exigencies.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 &gt;Minimum Education: Bachelor's Degree in any Discipline.
 
 
 &gt;Experience: 2-3 years in Freight Forwarding &amp; Logistics sector
 
 
 &gt; Visa: No. 18 Transferable for immediate joining.
 
 
 Interested Candidates are requested to send their CV in below email ID
 
 
 noveltyfreight@gmail.com
 
 
 Basic Details
 
 
 
 Location :
 
 Farwaniya , Kuwait
 
 
 
 Qualification
 
 
 
 
 Posted :
 
 1 day ago
 
 
 
 Job Type :
 
 Full-Time
 
 
 
 Company :
 
 Kuwait Jobs
 
 
 Contact Info
 
 
 
 Mobile :
 
 Not-Mentioned
 
 
 
 Alternate Mobile :
 
 Not-Mentioned
 
 
 
 Email :
 
 noveltyfreight@gmail.com
</div>
 <div id='job-id'>Job Id: Sjz1FswjxpNvLBdwTfZLZU1XG49xE9l7CYADNeteXO6i7KwnKN/4f1hHWZI9C2vUUaDsmxHa5kwgvWGCsp/x0NIejDGF0JyXdhXa3bczZcYSQER1SStHyZdmnYJ9M/q8qM65yj25h16tm69V6bRdUGSrVY6lzPYkKjtnLE5dCbX5aQ4GSBoEWdEDnO0+oOd4ehA+cYG2zcWFnA==</div>

Urgently required Sales & Operations Coordinator for Freight Forwarding & Logistics

Millennium Central Kuwait Downtown

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div> <div id='job-id'>Job Id: d6yPhk8hnmRxS8JcRaOi0gifOs6ARar/NF9EWPkgvsVaP/EZrkf8Mzmq2jXkPGEPqi3ONFo8gCEbaYgasIrkVqoq36kLiJ31cWJPTkaIYbhvyQRvdVMJ0rB0sLUjidRVgS/XDLqdK1I2TmLZKl93W9M4lcXxxbVQzkX8ZYxA9RA=</div>

Front Desk Agent

Inchcape Shipping Services

<div>
 
 
 Who We Are:
 
 
 
 
 
 
 At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.
 
 
 
 
 
 
 Role Summary:
 
 
 
 
 
 
 We have an exciting opportunity for a
 
 Service Engineer
 
 to join our team in Kuwait. The main responsibility of this position is to provide on-call support to customers for commissioning, servicing, overhauling, retrofitting, and after-sales support. The role focuses on delivering customer service excellence, strengthening the brand image of our principals, and contributing to increased market share.
 
 
 
 
 
 
 Contract: Permanent
 
 
 
 
 Location: Kuwait (On Site)
 
 
 
 
 
 
 
 In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future.
 
 
 
 
 
 
 
 Key Duties and Responsibilities:
 
 
 
 
 
 
 
 Customer Service Excellence:
 
 
 <ul>
 <li>
 Provide installation assistance and carry out commissioning of products represented by the company.
 </li>
 <li>
 Attend service calls at customer sites, aiming to meet and exceed customer satisfaction.
 </li>
 <li>
 Maintain strong customer relationships and ensure client retention.
 </li>
 <li>
 Deliver value-added services by identifying components that require replacement and suggesting product upgrades or replacements for obsolete items.
 </li>
 <li>
 Keep clients informed about new product offerings during service visits.
 </li>
 </ul>
 
 
 
 
 
 Site Surveys:
 
 
 <ul>
 <li>
 Conduct site surveys and feasibility studies for retrofit jobs.
 </li>
 <li>
 Recommend suitable spare parts and submit accurate technical reports.
 </li>
 </ul>
 
 
 
 
 
 Revenue Generation:
 
 
 <ul>
 <li>
 Identify retrofit and service opportunities.
 </li>
 <li>
 Support the department in generating revenue to meet and exceed service budget targets.
 </li>
 </ul>
 
 
 
 
 
 Reporting:
 
 
 <ul>
 <li>
 Submit clear and accurate reports upon completion of service jobs and site surveys.
 </li>
 <li>
 Ensure service reports and timesheets are approved to facilitate proper invoicing.
 </li>
 <li>
 Maintain regular updates on retrofit opportunities, forecasts, weekly reports, and future action plans as required by principals.
 </li>
 </ul>
 
 
 
 
 
 File Maintenance:
 
 
 <ul>
 <li>
 Keep all service-related documentation, agreements, and maintenance records organized for easy reference and compliance.
 </li>
 </ul>
 
 
 
 
 
 Data Logging:
 
 
 <ul>
 <li>
 Maintain orderly records of all relevant data related to commissioned products for future reference.
 </li>
 </ul>
 
 
 
 
 
 Product Demonstrations:
 
 
 <ul>
 <li>
 Identify and arrange product demonstrations by principals for engineering consultants, end-users, and contractors, in coordination with the sales team.
 </li>
 </ul>
 
 
 
 
 
 Team Coordination:
 
 
 <ul>
 <li>
 Collaborate effectively with other service engineers and share status updates regularly.
 </li>
 </ul>
 
 
 
 
 
 Independent Working:
 
 
 <ul>
 <li>
 Perform additional duties as assigned by the Line Manager.
 </li>
 <li>
 Ensure full and proper utilization of all ISS systems in accordance with standard operating procedures.
 </li>
 </ul>
 
 
 
 
 
 Who You Are:
 
 
 
 
 
 <ul>
 <li>
 An engineering background with 2&ndash;3 years of experience in a similar field.
 </li>
 <li>
 Strong knowledge of electrical, pneumatic, and hydraulic actuators.
 </li>
 <li>
 Basic working knowledge of field instruments such as level instruments (specifically displacer and guided wave radar), level and interface measurements, and pressure and flow measurement principles.
 </li>
 <li>
 Familiarity with online gas and water analyzers, oil-in-water measurement principles, control valve and safety valve test benches, and gas and fire detection systems.
 </li>
 <li>
 Good understanding of various types of valves, gearboxes, and control valves.
 </li>
 <li>
 Strong coordination skills, a willingness to learn quickly, and the ability to share knowledge.
 </li>
 <li>
 Application-oriented support to the sales team in identifying and offering the right solutions.
 </li>
 <li>
 Proactiveness in exploring new business opportunities by identifying retrofit needs, service expansion, and promoting technology-driven solutions to assist the sales team in driving growth.
 </li>
 <li>
 Must hold a valid Kuwait driving license.
 </li>
 </ul>
 
 
 
 
 
 You Will Receive:
 
 
 
 
 
 
 A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:
 
 
 
 
 <ul>
 <li>
 A place to grow your career - we&rsquo;ll help you set big goals and exceed them.
 </li>
 <li>
 Competitive salary package and performance-based bonus scheme.
 </li>
 <li>
 Premium medical health insurance coverage.
 </li>
 <li>
 Work with talented, committed, and supportive teammates.
 </li>
 <li>
 Value Award celebration events.
 </li>
 </ul>
 
 
 
 
 
 Why Inchcape Shipping Services?
 
 
 
 
 
 
 We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.
 
 
 
 
 
 Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
 
 
 
 
 
 
 
 Global Perspective
 
 
 
 
 - we connect the world and see the bigger picture.
 
 
 
 
 The Power of People
 
 
 
 
 - we rely on the strength of local agent knowledge and relationships.
 
 
 
 
 Progress
 
 
 - we adopt new thinking and push for positive change in our industry.
 
 
 
 
 
 Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.
 
 
 
 
 
 
 #WeAreInchcape
 
 
 
 
 
 
 
 Additional Information:
 
 
 
 
 
 
 Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.
 
 
 
 
 
 
 To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.
 
 
</div>
 <div id='job-id'>Job Id: KXg5BNIyB1xHwr9w7qSPu57nGJAwhy1BzB9tA3FKno/0Ry7Hxuen9bQ0CCENX2xO6YVc/jjlM+CmrRedH4Nb41hY5x+mlGIpo8mzjloAkRVVGbg=</div>

Service Engineer

Explore 50+ Call center agent in Kuwait this August. Find roles across top companies and apply now to boost your career.