operations agent

call center sales advisor international (hybrid – miami area required) Jobs in Miami

case manager

automobile call center/receptionist coordinator Jobs in Miami

call center personnel and customer service representative Jobs in Miami

call center agent

Braman Miami

<div>
 Braman Miami is seeking qualified full-time Automobile Call Center /Receptionist Coordinators. This is a great opportunity to join a high performance team handling all calls for the entire campus.
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 The position requires responses to all incoming phone calls and follow up with service clients
 </li>
 <li>
 The ideal candidate must demonstrate great communication skills, bilingual a plus, the ability to advance the call process with our guests, and work closely with the call center team and manager
 </li>
 <li>
 Must have a positive attitude, a confident and outgoing personality, a professional appearance, multitask aptitude, and the ability to deliver world class customer service
 </li>
 <li>
 Must be highly professional and dependable
 </li>
 <li>
 Required to work weekends
 
 
 </li>
 </ul>
 Pay: From $12.00 per hour
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Employee discount
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Retirement plan
 </li>
 <li>
 Vision insurance
 
 
 </li>
 </ul>
 
 Schedule:
 
 
 
 <ul>
 <li>
 8 hour shift
 </li>
 <li>
 Holidays
 </li>
 <li>
 Weekend availability
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 High school or equivalent (Preferred)
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 Customer service: 1 year (Preferred)
 
 
 </li>
 </ul>
 Work Location: In person
 
 
 Powered by JazzHR
 
 
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</div>

Automobile Call Center/Receptionist Coordinator

Jerry.AI

<div>About the Opportunity:
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we&rsquo;re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
How you will make an impact:<ul><li>
Respond to inbound calls from existing customers</li><li>
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.</li><li>
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy</li><li>
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!</li></ul>
Who you are:<ul><li>
You can multitask and manage multiple competing priorities</li><li>
You are passionate about helping others</li><li>
Has 2+ years of experience working in a call center environment</li></ul>
Compensation and perks:<ul><li>
Hourly wage: $19.00 - 21.00</li><li>
We will pay for your P&amp;C license (expected within 60 days after starting)</li><li>
Medical, dental, vision insurance, 401K match</li><li>
Ability to work remotely (we provide work equipment)</li><li>
Ongoing training and mentorship from our leadership team</li><li>
An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them</li></ul>
This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai
Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.</div>

Customer Service Agent (Remote)

<div>Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:<div>
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.</div><div><div><div><div><div><div><div><div><div>
Work Location:
This position will begin in a temporary remote capacity. We anticipate transitioning the position to an on-site Miami, Florida office. During these periods, all responsibilities, reporting structure, and performance expectations will remain the same. The temporary remote arrangement will be reviewed regularly. Any changes will be communicated in advance to ensure a smooth transition to an on-site role.
Candidates must be able to commute when on-site work resumes.
What you will do:<ul><li>
Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail</li><li>
Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries</li><li>
Communicate with customers and agents in a professional and courteous manner</li><li>
Meet required team metrics</li><li>
Stay current on all required training</li></ul>
What you bring:<ul><li>
At least 1 year of customer service experience</li><li>
Time Management</li><li>
Must be at least 18 years old and have a high school diploma or GED</li><li>
Be proficient in: Microsoft-Word, Excel, Outlook &amp; data entry and type 30 WPM</li><li>
Knowledge of US and world geography and time zones is preferred</li><li>
Call Center experience is preferred</li><li>
Must have outstanding communication, customer service, and organizational skills</li><li>
Be able to operate in a fast-paced and demanding environment</li><li>
Be flexible - with the ability to work additional hours as business requires</li><li>
Shift / Hours: Fri - Mon from 10:30 PM - 8:30 AM EST
Must be able to train Monday - Friday 8:00am - 5:00pm EST for 3-4 weeks.</li></ul></div></div></div></div></div></div></div></div></div>
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.</div>

Logistics Coordinator, Fri–Mon 10:00pm - 8:30am EST ( Remote Local to Miami )

Hyatt Vacation Ownership

<div>$15 per hour plus commissions! Hybrid position (Must live in the Miami, FL area!)
Training may be on site or virtual, position is location adaptable and may allow working from home after completing new hire period. 
Interested in joining an outstanding, well-established organization that will enable you to earn a competitive base salary plus incentives? 
 
Look no further! What sets this position apart from the rest? 
 
Let&rsquo;s begin with a $1,000 sign-on bonus!
The $1,000 sign‑on bonus . $500 paid at 120 days upon meeting initial productivity goals, and $500 paid at one year for sustained performance.
Let&rsquo;s talk about INCENTIVE:
 Renewal Desk &ndash; An additional average of $5.38 per hour week over week 
 
In addition, this position also includes a compensation package that includes: 
 
1. Paid Training 
2. Medical, Dental and Vision Insurance 
3. Life Insurance 
4. 401K, Employer match 
5. Employee Assistance Program (EAP) 
6. Paid Time Off (PTO &ndash; includes vacation, sick and personal days) 
7. Interval Perks &ndash; Free vacation stays
What are you waiting for?
 
Do not miss out on a great opportunity!
Apply today to become a part of a collaborative environment with great team members and exceptional leadership!!!
This position renews/extends years of membership to existing members, upgrades to preferred status, reinstates members whose membership has become delinquent, and offers Club Interval to non-existing members (owning timeshares) while providing excellent customer service. 
Responsibilities:
Works from the Predictive Dialer/provided lists to:<ul><li>
Call members who need their memberships renewed.</li><li>
Call members who want to upgrade membership or to encourage them to upgrade membership.</li><li>
Call members whose membership has become delinquent to reinstate their membership.</li><li>
Call existing resort owners from an existing solicitation file.</li><li>
Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.</li><li>
Answers questions on all Interval International products and exchanges.</li><li>
Meets monthly renewal goals based upon assigned working area.</li><li>
Meets monthly Preferred goals based upon assigned working area.</li><li>
Maintains a minimum of 90% performance on call monitoring.</li><li>
Performs other related duties as required.</li></ul> 
Knowledge, Abilities, and Skills<ul><li>
Must possess a minimum of two years telephone sales experience.</li><li>
Must be knowledgeable and maintain current knowledge about all new and existing membership programs and benefits.</li><li>
Must be computer literate.</li><li>
Once trained, this person must be able to successfully navigate all functions of the Predictive Dialer.</li><li>
Must possess excellent customer skills.</li><li>
Must have excellent telephone etiquette.</li><li>
Must possess excellent oral and written communication skills.</li><li>
Must be detail oriented and possess excellent organizational skills.</li><li>
Must possess excellent negotiating and sales skills.</li><li>
Must be able to work shifts.</li></ul> 
Physical Requirements: 
Employees in this position will sit for extended periods of time speaking on the phone and working on the PC*. The employee can also periodically stand at their work station utilizing an extended cord headset. Data entry is not constant as the information is obtained from members over the phone throughout the conversation, and is inputted by alternating between the keyboard and the mouse. Employee also responds to member questions by switching between screens for the information.
# CallCenter
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Call Center Sales Advisor II (Hybrid – Miami area required)

<div><h2 class="jobSectionHeader">$15 per hour plus commissions. Hybrid role with on‑site training, followed by work‑from‑home flexibility. Must live in the Miami, FL area.</h2><ul><li>
Tiered commission with meaningful weekly earning potential&mdash;top performers earn 11% on all revenue generated.</li><li>
$1,000 sign‑on bonus: $500 paid at 120 days upon meeting initial productivity goals, and $500 paid at one year for sustained performance.</li></ul>
Are you looking for a place where meaningful moments are made together?
At Interval International, we support members through trusted relationships and knowledgeable service. In a performance‑driven environment, the Call Center Sales Advisor &ndash; International helps members maximize the value of their membership through outbound, relationship‑based sales conversations.
This role focuses on renewing, upgrading, and reinstating memberships while building long‑term member relationships&mdash;where meaningful moments are made together.
Where great benefits lead to a life fulfilled<ul><li>
Competitive hourly pay plus commissions</li><li>
Medical, Dental, Vision, and 401(k)</li><li>
Travel discounts and Interval Perks</li><li>
Credit Union membership</li><li>
Employee Assistance Program and family support</li><li>
Growth and development opportunities</li></ul>
Benefit eligibility varies by position.<h2 class="jobSectionHeader">
As a Call Center Sales Advisor &ndash; International, a typical day will include:</h2><ul><li>
Making outbound calls to international members to renew, upgrade, or reinstate memberships</li><li>
Presenting membership options and ancillary travel products</li><li>
Educating members on how to maximize their Interval International benefits</li><li>
Overcoming objections while maintaining a professional, positive approach</li><li>
Meeting weekly revenue goals aligned to incentive programs</li><li>
Navigating multiple systems accurately while managing live sales conversations</li></ul>
Member Experience and Company Standards<ul><li>
Interact with members and colleagues professionally and respectfully</li><li>
Contribute to individual and team performance goals</li><li>
Maintain confidentiality of member and company information</li><li>
Follow all company policies, procedures, and quality standards</li></ul>
To become a Call Center Sales Advisor &ndash; International Sales at Interval International:<ul><li>
Available to work various shifts, including weekends and holidays</li><li>
Able to sit, stand, or walk for extended periods and perform light physical activity</li><li>
Comfort navigating multiple computer systems simultaneously</li><li>
Strong communication, listening, and comprehension skills</li><li>
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</li></ul>
This job description outlines the essential functions, requirements, and standards of work expected. Associates may be asked to perform additional reasonable duties as assigned to meet business objectives. Employment is at will. Interval International is an equal opportunity employer committed to fostering an inclusive and diverse workforce.
#CallCenter
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Call Center Sales Advisor International (Hybrid – Miami area required)

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:<h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
Answers and responds to patient call lights/request promptly by informing appropriate staff member of patient's request and ensuring effective resolution.</li><li>
Answers telephone before third ring and relays message to appropriate personnel in a timely manner.</li><li>
Performs all secretarial duties in a timeframe consistent with hospital policies and within time allotted. This includes but not limited to: 
a. Maintains and uses appropriate records.
 
b. Maintains admission and discharge sheet.
 
c. Maintains transport log.
 
d. Maintains assignment sheet.
 
e. Enters patient information accurately into computer in a timely manner.
 
f. Maintains Physician call log.
</li><li>Maintains professionalism in greeting and directing visitors; efficiently handling all deliveries and, providing information in a competent manner.</li><li>
Operates all equipment in accordance with manufacturer's recommendations and/or hospital policy and procedure and assures timely communication of needed repairs to the appropriate department.</li><li>
Keeps Nurse Manager/Team Leader and/or Charge Nurse updated regarding unit issues in a timely manner.</li><li>
Performs newly assigned duties upon completion of training and cooperates in floating while demonstrating positive attitude.</li><li>
Submit ideas for improvements or changes needed to improve department operation.</li><li>
Willingly participates in cross training in order to increase job knowledge and skills.</li><li>
Assists in orientation of new nursing personnel as assigned by charge nurse, team leader or unit director.</li><li>
Performs effectively during crisis or emergency situations by: 
a. Maintains availability.
 
b. Responds to stat and emergency requests and orders.
 
c. Removes unnecessary equipment and items obstructing patient access.
 
d. Demonstrates initiative in monitoring other patients and visitors during emergency situations.
</li><li>Prepares chart and kardex on each patient admitted to the nursing unit, including patient labeling of all chart materials, accurately inputting nursing orders into the computer system.</li><li>
Keeps chart materials along with associated tabs in order at all times, adding necessary forms with patient's name and medical record number as needed.</li><li>
Transcribes physician orders under the supervision of a Registered Nurse alerting the charge/primary nurse to all stat orders or illegible writing and do not use abbreviations.</li><li>
Pulls copies of new orders promptly and scans to pharmacy copy to the pharmacy and the nursing copy to the assigned nurse assuring that patient label is on all copies.</li><li>
Files printed patient records on chart in a timely manner.</li><li>
Completes all non-computerized forms and requisitions legibly (cytology, blood bank, dietary, etc).</li><li>
Maintains par levels of forms, materials, and supplies. 
a. Evaluates adequacy of supplies.
 
b. Maintains equipment inventory.
 
c. Maintains a supply of prescription pads at all times.
 
d. Follows through on back ordered items.
 
e. Discards old forms presently not in use.
</li><li>Promotes a professional environment by: 
a. Avoiding social conversation at front desk
 
b. Maintains appropriate demeanor at all times.
</li><li>Consistently demonstrates etiquette as evidenced by the following: 
a. Greets the caller.
 
b. States the department name.
 
c. States their own name.
 
d. Asks &quot;How may I help you?&quot;
 
e. Offers the option to the caller to hold or be called back.
 
f. Ends the call with &quot;Is there anything else I can help you with?&quot;
 
g. Refrain from personal phone calls (unless emergency situation occurs).
</li><li>Maintains clean, safe and functional working environment in the nursing unit:</li><li>
Maintains log for temperature, humidity, refrigerator, eyewash station and fluid/blanket warmers. 
a. Minimizes clutter regularly.
 
b. Maintains equipment and chart backs.
 
c. Initiates call for service/repair as necessary and informs Nurse Manager.
 
d. Troubleshoots problems with computer.
</li><li>Maintains updated staff directory.</li><li>
Able to print case cards, resource maps from MHS system and added emergency cases.</li><li>
Print accurate on-call schedules.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li><h3 class="jobSectionHeader">
License/Registration/Certification</h3><ul><li>
None</li></ul></li><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
High School or GED equivalent plus medical terminology preferred.</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
1-2 years experience, preferrably within healthcare.</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Unit Secretary ICU

State Farm

<div><div><div>Benefits:</div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div>ROLE DESCRIPTION: 
As a Insurance and Financial Services Position - State Farm Team Member with Manny Morin - State Farm Agent Miami FL, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. 
</div><div>In this role, you&rsquo;ll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. You&rsquo;ll have the opportunity to develop professionally while contributing to the agency&rsquo;s success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. 
</div><div>RESPONSIBILITIES:</div>
<ul><li>Generate leads and actively pursue new business opportunities.</li>
<li>Educate clients about insurance products and recommend appropriate coverage options.</li>
<li>Foster strong client relationships through regular follow-ups and proactive communication.</li>
<li>Maintain accurate client records and manage policy updates efficiently.</li>
</ul><div>QUALIFICATIONS:</div>
<ul><li>Excellent communication and relationship-building abilities.</li>
<li>Experience in sales or customer service preferred.</li>
<li>Goal-oriented and motivated by achieving measurable results.</li>
<li>Ability to manage multiple priorities and work effectively in a fast-paced environment.</li></ul></div></div>

Insurance and Financial Services Position - State Farm Team Member

Explore 42+ Call center agent in Miami this July. Find roles across top companies and apply now to boost your career.