call center agent

Braman Miami

<div>
 Braman Miami is seeking qualified full-time Automobile Call Center /Receptionist Coordinators. This is a great opportunity to join a high performance team handling all calls for the entire campus.
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 The position requires responses to all incoming phone calls and follow up with service clients
 </li>
 <li>
 The ideal candidate must demonstrate great communication skills, bilingual a plus, the ability to advance the call process with our guests, and work closely with the call center team and manager
 </li>
 <li>
 Must have a positive attitude, a confident and outgoing personality, a professional appearance, multitask aptitude, and the ability to deliver world class customer service
 </li>
 <li>
 Must be highly professional and dependable
 </li>
 <li>
 Required to work weekends
 
 
 </li>
 </ul>
 Pay: From $12.00 per hour
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Employee discount
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Retirement plan
 </li>
 <li>
 Vision insurance
 
 
 </li>
 </ul>
 
 Schedule:
 
 
 
 <ul>
 <li>
 8 hour shift
 </li>
 <li>
 Holidays
 </li>
 <li>
 Weekend availability
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 High school or equivalent (Preferred)
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 Customer service: 1 year (Preferred)
 
 
 </li>
 </ul>
 Work Location: In person
 
 
 Powered by JazzHR
 
 
 yw3v8G0bp5
</div>

Automobile Call Center/Receptionist Coordinator

Jerry.AI

<div>About the Opportunity:
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we&rsquo;re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
How you will make an impact:<ul><li>
Respond to inbound calls from existing customers</li><li>
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.</li><li>
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy</li><li>
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!</li></ul>
Who you are:<ul><li>
You can multitask and manage multiple competing priorities</li><li>
You are passionate about helping others</li><li>
Has 2+ years of experience working in a call center environment</li></ul>
Compensation and perks:<ul><li>
Hourly wage: $19.00 - 21.00</li><li>
We will pay for your P&amp;C license (expected within 60 days after starting)</li><li>
Medical, dental, vision insurance, 401K match</li><li>
Ability to work remotely (we provide work equipment)</li><li>
Ongoing training and mentorship from our leadership team</li><li>
An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them</li></ul>
This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai
Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.</div>

Customer Service Agent (Remote)

Hyatt Vacation Ownership

<div>$15 per hour plus commissions! Hybrid position (Must live in the Miami, FL area!)
Training may be on site or virtual, position is location adaptable and may allow working from home after completing new hire period. 
Interested in joining an outstanding, well-established organization that will enable you to earn a competitive base salary plus incentives? 
 
Look no further! What sets this position apart from the rest? 
 
Let&rsquo;s begin with a $1,000 sign-on bonus!
The $1,000 sign‑on bonus . $500 paid at 120 days upon meeting initial productivity goals, and $500 paid at one year for sustained performance.
Let&rsquo;s talk about INCENTIVE:
 Renewal Desk &ndash; An additional average of $5.38 per hour week over week 
 
In addition, this position also includes a compensation package that includes: 
 
1. Paid Training 
2. Medical, Dental and Vision Insurance 
3. Life Insurance 
4. 401K, Employer match 
5. Employee Assistance Program (EAP) 
6. Paid Time Off (PTO &ndash; includes vacation, sick and personal days) 
7. Interval Perks &ndash; Free vacation stays
What are you waiting for?
 
Do not miss out on a great opportunity!
Apply today to become a part of a collaborative environment with great team members and exceptional leadership!!!
This position renews/extends years of membership to existing members, upgrades to preferred status, reinstates members whose membership has become delinquent, and offers Club Interval to non-existing members (owning timeshares) while providing excellent customer service. 
Responsibilities:
Works from the Predictive Dialer/provided lists to:<ul><li>
Call members who need their memberships renewed.</li><li>
Call members who want to upgrade membership or to encourage them to upgrade membership.</li><li>
Call members whose membership has become delinquent to reinstate their membership.</li><li>
Call existing resort owners from an existing solicitation file.</li><li>
Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.</li><li>
Answers questions on all Interval International products and exchanges.</li><li>
Meets monthly renewal goals based upon assigned working area.</li><li>
Meets monthly Preferred goals based upon assigned working area.</li><li>
Maintains a minimum of 90% performance on call monitoring.</li><li>
Performs other related duties as required.</li></ul> 
Knowledge, Abilities, and Skills<ul><li>
Must possess a minimum of two years telephone sales experience.</li><li>
Must be knowledgeable and maintain current knowledge about all new and existing membership programs and benefits.</li><li>
Must be computer literate.</li><li>
Once trained, this person must be able to successfully navigate all functions of the Predictive Dialer.</li><li>
Must possess excellent customer skills.</li><li>
Must have excellent telephone etiquette.</li><li>
Must possess excellent oral and written communication skills.</li><li>
Must be detail oriented and possess excellent organizational skills.</li><li>
Must possess excellent negotiating and sales skills.</li><li>
Must be able to work shifts.</li></ul> 
Physical Requirements: 
Employees in this position will sit for extended periods of time speaking on the phone and working on the PC*. The employee can also periodically stand at their work station utilizing an extended cord headset. Data entry is not constant as the information is obtained from members over the phone throughout the conversation, and is inputted by alternating between the keyboard and the mouse. Employee also responds to member questions by switching between screens for the information.
# CallCenter
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Call Center Sales Advisor II (Hybrid – Miami area required)

Capgemini

<div><div><div><div><div>Miami, FL, United States (On-site)
 </div><div>Contract (6 months 11 days)
 </div><div>Published 2 days ago
</div></div><div><div>stakeholder management
</div><div>LLMs
</div><div>security architecture
</div><div>data governance
</div><div>AWS Cloud Architecture
</div><div>data engineering
</div><div>ccaas
</div><div>AWS lambda
</div><div>API Gateway
</div></div><div><div><ul><li>10 to 16 years overall experience, with 5+ years in solution architecture and 3+ years in cloud/contact center/AI-led transformation programs.
</li><li>Define the overall architecture for Amazon Connect-based contact center modernization.
</li><li>Design AI-enabled customer and agent experiences across voice, chat, messaging, and digital channels.
</li></ul>Architect integration between:
<ul><li>Amazon Connect
</li><li>Amazon Bedrock
</li><li>Amazon Nova Sonic
</li><li>Amazon Lex
</li><li>AWS Lambda
</li><li>API Gateway
</li><li>CRM / Core systems
</li><li>Enterprise knowledge repositories
</li><li>Data lake / analytics platforms
</li><li>Create solution blueprints, integration patterns, sequence flows, logical architecture, deployment architecture, and security architecture.
</li><li>Translate business requirements into scalable, secure, and production-ready AWS designs. 
</li></ul> 
AWS / Cloud Architecture
<ul><li>Amazon Connect
</li><li>Amazon Bedrock
</li><li>Amazon Nova Sonic / Nova 2 Sonic
</li><li>Amazon Lex
</li><li>AWS Lambda
</li><li>API Gateway
</li><li>Amazon S3
</li><li>DynamoDB
</li><li>EventBridge
</li><li>Step Functions
</li><li>CloudWatch
</li><li>IAM
</li><li>AWS Glue
</li><li>Kinesis
</li><li>Athena / Redshift
</li><li>OpenSearch
</li><li>Secrets Manager
</li><li>VPC, PrivateLink, KMS, CloudTrail
</li></ul>AI / GenAI Skills:
<ul><li>Large Language Models
</li><li>Small Language Models
</li><li>Prompt Engineering
</li><li>Retrieval-Augmented Generation
</li><li>Vector Databases
</li><li>Embeddings
</li><li>Bedrock Knowledge Bases
</li><li>Bedrock Agents
</li><li>AI Guardrails
</li><li>Model Evaluation
</li><li>Conversational AI
</li><li>Speech-to-Speech AI
</li><li>Agentic AI
</li><li>Multi-modal AI
</li><li>AI Observability
</li><li>Responsible AI
</li></ul>Data Engineering Skills:
<ul><li>Data lake architecture
</li><li>Data ingestion and transformation
</li><li>Real-time and batch pipelines
</li><li>Knowledge ingestion pipelines
</li><li>Metadata management
</li><li>Data quality frameworks
</li><li>Data governance
</li><li>Semantic search
</li><li>Vector indexing
</li><li>Transcript analytics
</li><li>Customer interaction analytics
</li><li>Secure data access patterns
</li></ul>Contact Center / CCaaS Skills:
<ul><li>Amazon Connect architecture
</li><li>IVR and routing design
</li><li>Voice bot and chatbot architecture
</li><li>Agent Assist
</li><li>Call summarization
</li><li>Contact Lens / speech analytics
</li><li>Queue and routing strategy
</li><li>CRM screen-pop
</li><li>CTI integration
</li><li>Call recording and analytics
</li><li>Workforce and operational reporting
</li></ul>The pay range that the employer in good faith reasonably expects to pay for this position is $61.49/hour - $96.07/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America&rsquo;s leading providers of Staffing and Consulting Services. Our success and our clients&rsquo; success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.</div></div></div></div></div>

Scrum Master

<div><h2 class="jobSectionHeader">$15 per hour plus commissions. Hybrid role with on‑site training, followed by work‑from‑home flexibility. Must live in the Miami, FL area.</h2><ul><li>
Tiered commission with meaningful weekly earning potential&mdash;top performers earn 11% on all revenue generated.</li><li>
$1,000 sign‑on bonus: $500 paid at 120 days upon meeting initial productivity goals, and $500 paid at one year for sustained performance.</li></ul>
Are you looking for a place where meaningful moments are made together?
At Interval International, we support members through trusted relationships and knowledgeable service. In a performance‑driven environment, the Call Center Sales Advisor &ndash; International helps members maximize the value of their membership through outbound, relationship‑based sales conversations.
This role focuses on renewing, upgrading, and reinstating memberships while building long‑term member relationships&mdash;where meaningful moments are made together.
Where great benefits lead to a life fulfilled<ul><li>
Competitive hourly pay plus commissions</li><li>
Medical, Dental, Vision, and 401(k)</li><li>
Travel discounts and Interval Perks</li><li>
Credit Union membership</li><li>
Employee Assistance Program and family support</li><li>
Growth and development opportunities</li></ul>
Benefit eligibility varies by position.<h2 class="jobSectionHeader">
As a Call Center Sales Advisor &ndash; International, a typical day will include:</h2><ul><li>
Making outbound calls to international members to renew, upgrade, or reinstate memberships</li><li>
Presenting membership options and ancillary travel products</li><li>
Educating members on how to maximize their Interval International benefits</li><li>
Overcoming objections while maintaining a professional, positive approach</li><li>
Meeting weekly revenue goals aligned to incentive programs</li><li>
Navigating multiple systems accurately while managing live sales conversations</li></ul>
Member Experience and Company Standards<ul><li>
Interact with members and colleagues professionally and respectfully</li><li>
Contribute to individual and team performance goals</li><li>
Maintain confidentiality of member and company information</li><li>
Follow all company policies, procedures, and quality standards</li></ul>
To become a Call Center Sales Advisor &ndash; International Sales at Interval International:<ul><li>
Available to work various shifts, including weekends and holidays</li><li>
Able to sit, stand, or walk for extended periods and perform light physical activity</li><li>
Comfort navigating multiple computer systems simultaneously</li><li>
Strong communication, listening, and comprehension skills</li><li>
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</li></ul>
This job description outlines the essential functions, requirements, and standards of work expected. Associates may be asked to perform additional reasonable duties as assigned to meet business objectives. Employment is at will. Interval International is an equal opportunity employer committed to fostering an inclusive and diverse workforce.
#CallCenter
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Call Center Sales Advisor International (Hybrid – Miami area required)

Paper Alternative Solutions

<div>Description: 
**This is a remote position for Florida residents only! 
Bilingual Remote Customer Service Representative
&iquest;Eres fluido en espa&ntilde;ol y ingl&eacute;s? Buscamos representantes biling&uuml;es de servicio al cliente.
**Candidates must be able to read/speak Spanish fluently, including numbers and the alphabet.
Pay: $14.50 per hour
Home Workplace Requirements:<ul><li>
Must have hard-lined internet access (the ability to connect the equipment provided directly to your modem, not via WiFi) that includes speeds of 100 MB download and 10 MB upload speed minimum.</li><li>
We supply the computer equipment.</li></ul>
Job Summary: As a Call Center Representative placed by Paper Alternative Solutions Inc., you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment.
Company Description: Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.
Requirements: 
Duties:&middot; Receive telephone calls and provide responses to callers.&middot; Identify situations that require further research and monitoring.&middot; Record all interactions in Microsoft Dynamics Customer Service module.&middot; Advise supervisor of issues and problems
Skills:&middot; 6 months or more experience dealing with the public.&middot; Excellent communication skills to understand and effectively respond to callers.&middot; Analytical skills to rapidly review and interpret data.&middot; Excellent keyboarding skills with PC and Windows operating system&middot; Interpersonal skill to respond in a concise and courteous manner. 
Work Schedules:<ul><li>
Training Schedule-Monday- Friday 9:30am - 5:30pm (during 3-week training program)</li><li>
Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday (Weekends are off )</li><li>
Occasional overtime may be required, including working optional Saturday for training purposes.</li></ul>
Operation Schedule: Operations run from 8am until 7pm Monday Through Friday. Note that if at 7pm if there are calls in queue employees must stay until the queue is at zero.
Join Paper Alternative Solutions Inc. and be part of a team that supports critical client operations while delivering outstanding customer service. As a Call Center Representative, you will play an important role in assisting customers and ensuring a positive service experience. If you are driven by helping others, value professionalism, and have the skills needed to succeed in a service-focused environment, we encourage you to apply and grow with our team. Paper Alternative Solutions, Inc. is an equal opportunity employer, we value diversity and inclusion in the workplace.</div>

Bilingual Remote Customer Service Rep

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:<h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
Administers &amp; Coordinates medical prescribed therapy as assigned.</li><li>
Prioritizes Patient therapy according to patient acuity on a daily basis.</li><li>
Accountable for administration, observation, charting and reporting effects of drugs, oxygen respiratory treatments and other theraputic and diagnostic measures.</li><li>
Completes assignments on a timely basis while adapting to changing workloads when required.</li><li>
Maintains individual standard shift productivity.</li><li>
Demostrates knowledge of indications, contraindications, hazards and troubleshooting of all treatments as assigned.</li><li>
Demonstrates effective and efficient care through clinical competencies at least annually.</li><li>
Demonstrates competency in drawing and/or running arterial blood gases at least annually.</li><li>
Completes all forms in electronic medical record and departmental records accurately and legibly according to hospital/departmental policy and procedure.</li><li>
Communicates pertinent information at shift report.</li><li>
Fulfills on call resposibilities according to departmental policy.</li><li>
Participates in critical care program as an educator as needed</li><li>
Monitors ventilation patients according to departmental standards.</li><li>
Demonstrates ability to teach and educate patient and family according to departmental policies and procedures.</li><li>
Uses supplies, equipment and resources in a cost effective manner.</li><li>
Assists Department in Respiratory Student rotations.</li><li>
All related duties as necessary</li><li>
Provides direct assistance to patients and co-workers as assigned by the Clinical Manager.</li><li>
Demonstrates competency in performing 12 Lead EKG.</li><li>
Demonstates knowledge of crisis intervention, verbal de escalation and physical intervention (i.e. mental health, Baker Act, etc).</li><li>
Successfully completes CPI training and provides assistance with aggressive patients.</li><li>
Anticipates patients needs, provides customer service.</li><li>
Demonstrates competency in obtaining vital signs, identifying abnormal values and reporting findings.</li><li>
Provides 1:1 (sitter) care for patients as needed.</li><li>
Transports patients for tests, procedures, etc as needed.</li><li>
Assist with all patient care needs as assigned.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li><h3 class="jobSectionHeader">
License/Registration/Certification</h3><ul><li>
Florida license for Registered Respiratory Therapist. BLS Certification.</li></ul></li><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
Graduate of a two-year accredited program for Respiratory Care</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
1-2 years intensive care/ABG drawing/analysis</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Respiratory Therapist Per Diem

Explore 35+ Call center agent in Miami this July. Find roles across top companies and apply now to boost your career.