call center agent

THE D LAS VEGAS

<p></p><div><div><div>Job Description</div></div><div>
Posted Wednesday, July 29, 2026, 2:00 AM</div><div><div><div><div><p><b>
Circa Hospitality Group</b></p></div></div><div><div><p><b>
Job Title: Call Center Agent</b><br>
<b>Company: Circa Hospitality Group</b><br>
<b>Location: 302 Building</b><br>
<b>Reports To:</b> <b>Call Center Manager</b></p><br>
<p></p>
<p><b>
POSITION OVERVIEW:</b></p>
<p>
As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing inquiries, and routing calls to the appropriate departments. You&rsquo;ll play a critical role in ensuring smooth communication and delivering outstanding service to guests across all properties.</p><br>
<p></p>
<p><b>
KEY RESPONSIBILITIES:
</b></p><ul><li>Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.</li>
<li>Act as a central operator by efficiently directing calls to the appropriate departments across all three properties.</li>
<li>Maintain up-to-date knowledge of hotel amenities, room types, rates, promotions, and property-specific details.</li>
<li>Navigate computer systems and software to access and manage customer data accurately.</li>
<li>Ensure a high level of professionalism and accuracy in all guest interactions.</li>
<li>Handle escalated or difficult calls with patience, empathy, and professionalism.</li>
<li>Perform data entry, and record-keeping as assigned.</li>
<li>Adhere to all company policies, procedures, and regulatory standards.</li>
<li>Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.</li>
<li>Prioritize tasks and manage time effectively in a fast-paced, ever-evolving environment.</li>
<li>Stay current with internal updates, changes to procedures, and new promotions.</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS:</b></p>
<ul>
<li><b>Experience:</b> Previous call center or customer service experience required.</li>
<li><b>Communication Skills:</b> Strong verbal and written communication abilities. Bilingual (English/Spanish) is a plus.</li>
<li><b>Technical Skills:</b> Ability to navigate multiple computer applications and phone systems with ease.</li>
<li><b>Problem-Solving:</b> Strong judgment and perceptiveness with the ability to analyze issues and resolve them quickly and efficiently.</li>
<li><b>Interpersonal Skills:</b> Ability to build rapport with guests and maintain composure under pressure.</li>
<li><b>Organizational Skills:</b> Excellent attention to detail and multitasking abilities.</li>
<li><b>Flexibility:</b> Willingness to work varying shifts, including weekends and holidays, based on business needs.</li>
<li><b>Adaptability:</b> Open to change, coachable, and quick to adjust to new procedures or environments.</li></ul><br>
<p></p>
<p><b>
BENEFITS:</b></p>
<ul>
<li>Competitive hourly pay</li>
<li>Health, dental, and vision insurance</li>
<li>Paid time off</li>
<li>Opportunities for growth and advancement</li>
<li>Employee discounts at Circa Hospitality Group properties</li></ul><br>
<p></p>
<p><b>
ABOUT CIRCA HOSPITALITY GROUP:
</b></p><p>Circa Hospitality Group is a dynamic and fast-growing company committed to creating exceptional guest experiences across all of our properties. Known for innovation and excellence in hospitality, we are building a centralized Call Center that will serve as the communication hub for all three of our properties. We're looking for professional, proactive, and customer-focused individuals to join our team as Call Center Agents.</p><br>
<p></p>
<p><b>
DISCLAIMER:<br>
</b></p><p><br>
This job description is intended to convey information essential to understanding the scope of the Call Center Agent role. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Management may modify duties and responsibilities as needed to meet the evolving needs of the company.</p></div></div></div></div><div></div><div><div><div><p>
Job Details</p></div><div><div><div><div><div><div><div><div><div>
Pay Type</div><div><b>
Hourly</b></div></div></div></div></div><div><div><div><div><div>
Education Level</div><div><b>
High School</b></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

CHG - Call Center - Agent

Experts Communication

<p><b>Experts Communication</b> is hiring a <b>Call Center Agent</b> to join our team. We are looking for individuals with <b>strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally</b>. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.</p><p><b>Salary:</b> 40,000 - 60,000 PKR (based on skills and experience)<br/><b>Location:</b> North Nazimabad, Block A, Karachi<br/><b>Shift:</b> 7:00 PM &ndash; 4:00 AM<br/><b>Contact:</b> +92 317 7770002<br/><b>Email:</b> hr@expertscommunication.net</p><p><b>Responsibilities</b></p><ul><li>Handle inbound and outbound calls professionally</li><li>Provide <b>customer support, information, and sales assistance</b></li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed <b>monthly sales and performance targets</b></li><li>Maintain <b>accurate call logs and follow-up records</b></li><li>Ensure <b>customer satisfaction</b> and build strong relationships</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1 year of experience in a call center or customer service role</b></li><li>Strong <b>verbal and written communication skills</b></li><li>Ability to <b>handle objections and close sales confidently</b></li><li>Self-motivated, <b>target-driven</b>, and eager to learn</li><li>Ability to work the <b>night shift (7:00 PM &ndash; 4:00 AM)</b></li></ul><p><b>Benefits</b></p><ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with <b>performance-based growth</b> (evaluated every four months)</li><li>Monthly <b>company-paid dinners</b></li><li>Annual <b>picnic and dinner</b></li></ul><p>Join <b>Experts Communication</b> and advance your career in the call center industry.</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Experienced Call Center Agent

Y-12 Credit Union

<div><p><b>Reports to: </b>Assistant Manager, Member Engagement</p>
<p><b>
Supervises: </b>0 (Direct) 0 (Indirect)</p>
<p><b>
Starting Wage: </b>$17.00 per hour</p>
<p><b>
ESSENTIAL FUNCTIONS</b></p>
<ul>
<li>Correctly process all types of member financial transactions via PTMs including deposits, withdrawals, loan payments, transfers, and check cashing. Accurately receive, inspect, and verify cash and negotiable instruments in accordance with established policies and procedures.</li>
<li>Accurately assist members and potential members via phone, email, and/or chat including questions about products and services, basic account functions, debit card usage, online banking, mobile banking, and bill pay.</li>
<li>Ensure transactional and informational accuracy.</li>
<li>Perform basic credit card/debit card maintenance including activation and status updates, within channel limitations.</li>
<li>Process member transactions received via mail.</li>
<li>Image documents to Synergy.</li>
<li>First call resolution by taking ownership of member issues and problems by either resolving them personally or facilitating a resolution through the appropriate employee or department.</li>
<li>Exceed or maintain an acceptable score on the Quality Assurance Scorecard. Achieve Key Performance Indicator goals.</li>
<li>Regular and predictable attendance.</li>
<li>Perform additional job-related duties as assigned.</li>
</ul>
<p> <b>EDUCATION/ EXPERIENCE</b></p>
<ul>
<li>One year to two years of similar or related experience.
</li><li>A high school education or GED.</li>
</ul>
<p> <b>OTHER SKILLS AND ABILITIES</b></p>
<ul>
<li>Ability to accurately process account entries/transactions and construct basic professional and grammatically correct correspondence. Ability to speak effectively to members and employees of the organization. Ability to read and interpret basic forms and documents, operating and maintenance instructions, and procedure manuals.</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percentages.</li>
<li>Ability to apply reasonable understanding to carry out instructions furnished in written, oral, or diagram form. Ability to perform duties using multiple system simultaneously.</li>
<li>Maintains a positive attitude with employees and members and remains flexible while focused on accepted practices, policy, productivity, and effectiveness.</li>
<li>Position requires sitting for extended periods; use hands and fingers, handle or feel; reach with hands and arms; talk or hear. Must be able to speak and hear distinctly, specific vision abilities required by this job include: close vision, color vision, and ability to adjust focus.</li>
<li>Ability to work in a fast-paced environment involving mild to moderate stress levels associated with the performance of the job duties as described.</li>
<li>Courtesy, tact, and diplomacy are essential elements of the job.</li>
<li>Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.</li>
</ul>
<p> <b>PERFORMANCE MEASUREMENTS:</b></p>
<ul>
<li>Within established levels of authority, process member's financial transactions, resolve problems, and answer questions regarding Y-12 FCU products and services.</li>
<li>Actively participate in branch/department and staff meetings in order to maintain awareness of organizational issues and promotional campaigns. Remain current on changes in policies, procedures, compliance and product development.</li>
<li>Maintain willingness and flexibility to work in shifts to accommodate the extended operating hours and business needs of the Teller center. Maintain a dependable record of attendance and timeliness.</li>
<li>To answer the call promptly and within established guidelines.</li>
<li>Attend continuing education classes to enhance job knowledge and performance in order to provide exceptional service to internal and external members. Take initiative for personal career development and seek opportunities to learn new skills.</li>
</ul>
<p><b>SERVICE STANDARDS:</b></p>
<ul>
<li><b>Own the Issue</b>
<ul><li>Build confidence that you will help through your words and actions.</li>
<li>Minimize the team/member&rsquo;s effort.</li>
</ul></li><li><b>Personalize the Experience</b>
<ul><li>Show that you care about the person and the issue.</li>
<li>Adapt to the team/member&rsquo;s pace, style, and emotional tone.</li>
</ul></li><li><b>Be Authentic</b>
<ul><li>Be genuine.</li>
<li>Be present in the conversation to avoid sounding mechanical.</li>
</ul></li><li><b>Understand, then Solve</b>
<ul><li>Aim for one-call resolution.</li>
<li>Address the underlying issue vs. just the request.</li>
<li>Be crystal clear on next steps.</li>
</ul></li><li><b>Be Curious to Exceed Expectations</b>
<ul><li>Pick up on cues and clues indicating other needs.</li>
<li>Engage in conversation to discuss broader needs.</li>
<li>Help the member access additional resources, products, and services to gain more value.</li>
</ul>
</li> </ul><p><b>PHYSICAL DEMANDS:</b></p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and sit. This position requires standing, walking, bending, kneeling, stooping, crouching. The employee may occasionally lift and/or move items over 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</p>
<p>
 <b>WORK ENVIRONMENT:</b></p>
<p>
Typical office &ndash; no hazardous or unpleasant conditions.</p><br>
<p></p>
<p><b>
We are an EEO Employer</b></p>
<p><b><i>
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors as deemed appropriate may assign additional functions and requirements.
</i></b></p><p><b><i>In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.</i></b></p>
<p><b>
Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.</b></p><h4 class="jobSectionHeader"><b>
Experience</b></h4>
Required<ul><li>
1 - 2 years: One year to two years of similar or related experience.</li></ul><h4 class="jobSectionHeader"><b>
Education</b></h4>
Required<ul><li>
GED or better</li><li>
High School or better</li></ul><h4 class="jobSectionHeader"><b>
Skills</b></h4>
Required<ul><li>
Problem-solving and first call resolution</li><li>
Customer Service: phone, email, chat, video</li><li>
Communication Skills (written &amp; verbal)</li><li>
Ability to balance and maintain accuracy</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Call Center Agent

Crown employments

<p>We are hiring confident and motivated candidates for our growing call center team. Freshers are encouraged to apply. Training will be provided for selected applicants.</p><p>Responsibilities:</p><ul><li>Handle outbound customer calls professionally</li><li>Communicate with international clients</li><li>Maintain customer records and call details</li><li>Follow company communication standards</li></ul><p>Requirements:</p><ul><li>Good English communication skills</li><li>Confident speaking style</li><li>Basic computer knowledge</li><li>Fresh candidates can apply</li><li>Matriculation, Intermediate or above preferred</li><li>Shift: 8:30PM - 5:30AM (Night shift)</li></ul><p>Benefits:</p><ul><li>Fixed salary + incentives</li><li>Paid training</li><li>Friendly and professional environment</li><li>Career growth opportunities</li></ul><p>Pay: Rs30,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Call Center Agent (SALES)

We One

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To ensure the delivery of smooth, efficient and consistent best practice of the functioning of the customer service desk, you will be responsible in delivery bespoke process and procedure of the overall customer service program and for the centre providing all customers excellent services and ensuring that their expectations are constantly met.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Type: Permanent
  </strong>
 </p>
 <p>
  <strong>
   Salary: 6K AED
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Tasks:
  </strong>
 </p>
 <ul>
  <li>
   Ensure the smooth and efficient operation of the Customer Service Desk by delivering exceptional customer service and consistently meeting customer expectations.
  </li>
  <li>
   Maintain comprehensive knowledge of the property, its facilities, and key attractions within Dubai.
  </li>
  <li>
   Respond to general inquiries from customers and stakeholders at the Customer Service Desk.
  </li>
  <li>
   Keep the Customer Service Team Leader, Supervisor, and Manager informed of customer feedback and service-related issues.
  </li>
  <li>
   Handle incoming telephone calls and respond to customer inquiries promptly and professionally.
  </li>
  <li>
   Maintain accurate records of customer service requests, inquiries, and complaints.
  </li>
  <li>
   Resolve customer complaints in accordance with established policies and procedures.
  </li>
  <li>
   Prepare and reconcile shift cash transactions, ensuring all records are accurate and balanced, and securely deposit funds in compliance with company policies.
  </li>
  <li>
   Support fellow Customer Service team members during busy periods to ensure seamless service delivery.
  </li>
  <li>
   Perform meet-and-greet duties for tour groups, school visits, and other organized events as required.
  </li>
  <li>
   Provide customers with accurate information regarding ongoing promotions and ensure all related procedures are followed correctly.
  </li>
  <li>
   Promote, sell, and upsell Dubai Holding Malls' products and services while adhering to established sales procedures.
  </li>
  <li>
   Manage value-added services, including gift wrapping, stroller rentals, wheelchair loans, lost and found, childcare services, and other customer assistance programs.
  </li>
  <li>
   Maintain accurate inventory records for services and products sold at the Customer Service Desk, ensuring compliance with accounting procedures and reporting discrepancies immediately to the Team Leader or Supervisor.
  </li>
  <li>
   Assist the Customer Service Team Leader and Supervisor in collecting and updating information on in-store promotions, events, and activities to keep the team informed.
  </li>
  <li>
   Coordinate with the Customer Service Team Leader to ensure mall directories are accurate and up to date, reporting any discrepancies promptly.
  </li>
  <li>
   Direct media inquiries to the appropriate Palm Jumeirah Malls department or representative.
  </li>
  <li>
   Report equipment malfunctions, supplier shortages, or any operational issues immediately to the immediate supervisor.
  </li>
  <li>
   Monitor the condition of mall common areas, restrooms, signage, and other public facilities, reporting any maintenance or cleanliness concerns to ensure the mall maintains a high standard of presentation.
  </li>
  <li>
   Ensure brochure racks remain clean, organized, and fully stocked at all times.
  </li>
  <li>
   Maintain the cleanliness, organization, and professional appearance of the Customer Service Desk at all times.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


ARIA HOLDING

<p><b>Call Center Agent (Arabic &amp; English)</b></p><p><b>Location:</b> Doha, Qatar<br/><b>Employment Type:</b> Full-Time | Outsourced Project (3-Year Contract)</p><p>About the Role</p><p>We are seeking customer-focused Call Center Agents to provide high-quality customer support across multiple communication channels. The successful candidates will be responsible for handling customer enquiries, resolving service requests, maintaining accurate records, and delivering an outstanding customer experience in a fast-paced contact center environment.</p><p>Key Responsibilities</p><ul><li>Respond to customer enquiries via telephone, email, live chat, and digital communication platforms.</li><li>Provide accurate information in accordance with established service standards and procedures.</li><li>Record customer interactions and update case details using the designated systems.</li><li>Escalate complex or recurring enquiries following the approved escalation process.</li><li>Maintain confidentiality and handle customer information with professionalism.</li><li>Deliver outstanding customer service while meeting quality and performance standards.</li><li>Work collaboratively with supervisors and internal stakeholders to ensure efficient service delivery.</li></ul><p>Requirements</p><ul><li>Bachelor&rsquo;s degree required; graduates from local universities are highly preferred.</li><li>Minimum 2 years of experience in a Call Center or Customer Service environment.</li><li>Excellent verbal and written communication skills in Arabic and English.</li><li>Must possess a valid IELTS certificate or an equivalent English language proficiency qualification.</li><li>Must be proficient in using computer applications, including Cisco Contact Center, Microsoft Office, Live Chat systems, and HP Service Manager (HPSM).</li><li>Must pass a typing test with a minimum speed of 15 words per minute.</li><li>Strong customer service, communication, problem-solving, and interpersonal skills.</li><li>Ability to work in a fast-paced, team-oriented environment while maintaining confidentiality and professionalism.</li></ul><p>What We Offer</p><ul><li>Competitive compensation and benefits package</li><li>Professional and collaborative work environment</li><li>Career growth and development opportunities</li><li>Ongoing training and onboarding support</li><li>Opportunity to contribute to a high-profile customer service project</li><li>Exposure to leading organizations through Vistas Global's client portfolio</li></ul><p><b>Ready to join our team?</b></p><p>If you're passionate about delivering excellent customer service and meet the above requirements, we'd love to hear from you.</p><p>Apply through Indeed or email your updated CV to careers@ariaholding.com</p><p>Work Location: In person</p>

Call Center Agent (Arabic & English)

Rentokil Initial

<div><p>Rentokil Boecker Saudi Arabia is looking for enthusiastic and customer-focused <b>Part-Time Call Center Agents</b> to join our team. This position is for <b>Saudi Nationals Only.
</b></p><p>The successful candidate will be responsible for handling customer inquiries received through <b>t</b>elephone, website, live chat, WhatsApp, and email, while ensuring timely follow-up and an exceptional customer experience.</p><p><b>
Working Hours:</b> 4 hours per day, 6 days per week (split shifts)</p><p><b>
Work Model:</b> Hybrid (office and remote)</p><p>
He/she will be responsible of the following:</p><p></p><ul><li>
Receive and manage customer inquiries across all communication channels.</li><li>
Log all customer inquiries and prospects into the ICABS system.</li><li>
Allocate prospects to the assigned Sales Consultant in each branch.</li><li>
Notify the assigned consultant immediately via email and WhatsApp.</li><li>
Follow up on all inquiries within 24 hours to confirm whether the customer has been visited, surveyed, quoted, or converted into a sale.</li><li>
Escalate any delays or missed actions to the Branch Manager (BM) and Area Sales Manager (ASM).</li><li>
Maintain accurate records and ensure excellent customer service at all times.</li></ul><br>
<b>
Requirements</b><br>
<ul><li><b>
Saudi National only.</b></li><li>
Fluent in <b>Arabic and English</b> (spoken and written).</li><li>
Strong communication and customer service skills.</li><li>
Good computer skills and attention to detail.</li><li>
Ability to multitask and work in a fast-paced environment.</li><li>
University students, fresh graduates, or candidates seeking a flexible part-time opportunity are encouraged to apply.</li></ul></div>

Part - Time Call Center Agent

Search 5336+ Call center agent jobs near you this August. New roles added regularly across leading industries. Apply today.

5336 call center agent jobs Near Me

CHG - Call Center - Agent

Experienced Call Center Agent

Call Center Agent

Call Center Agent (SALES)

Call Center Agent

Call Center Agent (Arabic & English)

Part - Time Call Center Agent