call center agent

Kuwaiti Food Delivery Company

Hiwe are looking for a bilingual Call center agent for our electronics division.The candidates must have good communication skills in Arabic and English.Candiates knowing only one language will not be entertained.Salary range from 250 to 275 per month.Job Type: PermanentPay: KD200.000 - KD250.000 per monthWork Location: In person

Call center Agent

Vyve Broadband

<div>Get paid to talk, listen, and resolve issues!!
Remote opportunities available.
Remote Call Center Agent (salary range: $29,000.00-$35,000.00 annually, and sales commissions, PLUS annual bonus of 5% of base pay)
Amazing Benefits: Courtesy cable, internet, and voice services (if in service area), 401k with match, health benefits (Medical, Dental, Vision), Paid Training, PTO, and career progression with cash incentives and wage increases
Eagle, Vyve and Northland are leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
This is a fully remote/work from home position.
Call Center Agent
This is an exciting remote opportunity! The primary function of the Call Center Agent is to utilize sales, customer service and technical skills to assist Vyve Broadband&rsquo;s customers in locations located throughout the country. Our call center operates 24 hours a day, 7 days a week, due to this the shift schedules will vary. This position is responsible for assisting customers with:<ul><li>
Finding and purchasing Vyve products and services,</li><li>
Billing inquiries and processing payments, and</li><li>
Troubleshooting basic technical issues they have with their phone, internet or cable services.</li></ul>
A focus on sales, billing or customer support will depend on departmental needs. We are looking for individuals who can provide high quality sales and customer service experiences catered to each customer, while recommending solutions based on customer needs.
What Vyve wants&hellip;<ul><li>
Attitude. Display a great positive outlook with an enthusiasm for sales and customer service.</li><li>
Drive. Enjoy working in a rewarding, fast-paced sales environment</li><li>
Perseverance. Perform well under pressure</li><li>
Flexibility. Adapt to evolving business needs</li><li>
Aptitude. Support operations by assisting customers with basic technical questions.</li></ul>
Who you are...<ul><li>
Great Communicator with Technical Aptitude. You have the uncanny ability to match our products to the customer&rsquo;s needs while working with various computer systems with a passion for bridging the gap between people and technology</li><li>
Amazing Salesperson. You have a desire, even an obsession, to bring customers into Vyve. A minimum of two years customer service and sales experience preferred. High School diploma or equivalent, college degree preferred.</li><li>
Charismatic. You are a problem-solver, an exceptional listener, and an effective communicator. You seek out challenges and love to get creative to solve them.</li><li>
Go-Getter. Self-directed and resourceful. You enjoy being in a friendly competitive environment and willing to go the extra mile.</li></ul>
What&rsquo;s in it for you&hellip;<ul><li>
Culture. A fun and supportive team to be a part of</li><li>
Support. Supervisors and managers that care about your personal success and growth</li><li>
Advancement. Significant training and assistance to be successful</li><li>
Benefits. Subsidized medical, dental, vision plan. Voluntary life insurance and disability coverage are available. Company paid life insurance, vacation, holiday and sick pay.</li><li>
Future. 401k to help set you up in life and time-off with pay to enjoy your life (after meeting employment eligibility)</li><li>
Compensation. Base pay plus commission that puts you in the driver&rsquo;s seat of how much you earn</li><li>
Courtesy Services. Employees living within our serviceable areas are eligible for free or reduced priced Internet, video and voice services.</li></ul>
Equal Opportunity Employer. Pre-employment drug test, motor vehicle record and background check required.
Vyve Broadband, Northland Communications, and Eagle Broadband are equal opportunity employers 
and do not unlawfully discriminate against employees or applicants for employment on the basis of an 
individual&rsquo;s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, 
veteran status, reserve or National Guard status, or any other status protected by applicable law.
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Call Center Agent

Campus USA Credit Union

<div>Hours for this position:
Monday - Friday: 9:45 AM - 6:15 PM
Saturday: 8:45 AM - 2:15 PM (1-2 per month)
Salary is based on experience; All experience must be clearly demonstrated on the application and must be verifiable<ul><li>
Call Center Agent 1 - Starting at $43,000</li><li>
Call Center Agent 2 - Starting at $49,600 *LENDING EXPERIENCE PREFERRED</li></ul>
Role
Assist members and potential members with phone requests by explaining products and services while also resolving inquiries and issues. A knowledgeable and effective communicator is essential to promote products and services that enhance the member's financial relationship with CAMPUS.
Essential Functions &amp; Responsibilities<ul><li>
Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality</li><li>
Assist members and potential members with their telephone requests. Answer questions about products and services, resolve problems within their authority, and refer issues beyond their authority to their supervisor along with their recommendations</li><li>
Handles the processing of loan applications for members, reviewing each request to ensure alignment with their financial needs. Identifies other lending products that could enhance their borrowing experience and provide greater financial flexibility</li><li>
Strive to meet established call volume, production, call review scores, and adherence goals</li><li>
Identify cross-sell opportunities and promote products and services to members</li><li>
Assure that appropriate records are maintained and required reports are prepared</li><li>
Performs other duties as assigned</li><li>
Adheres to and follows all governmental regulations and policies</li></ul>
Education<ul><li>
High School Diploma or GED</li></ul>
Experience
Call Center Agent 1<ul><li>
0 - 1 year of similar or related experience</li></ul>
Call Center Agent 2<ul><li>
1-3 years of prior call center experience and/or banking or credit union experience required. Lending experience preferred.
</li></ul>Other Skills
<ul><li>Attention to Detail</li><li>
Collaboration and Teamwork</li><li>
Communication</li><li>
Confidentiality and Discretion</li><li>
Conflict Resolution</li><li>
Cross-Selling</li><li>
Excellent Member Service</li><li>
Microsoft Office Products</li><li>
Problem Solving</li><li>
Product Knowledge</li><li>
Time Management and Organization</li></ul>
Full-Time Employee Benefits Package
Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short &amp; Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
EOE/AA including Veterans and Disabled</div>

Call Center Agent - Ocala

Infomatic

Job Overview We are seeking a dynamic and enthusiastic Call Center Agent to join our vibrant customer support team. In this role, you will be the first point of contact for our diverse clientele, providing exceptional service and solutions via phone, email, and chat. Your energetic approach and excellent communication skills will help build strong relationships with clients, ensuring their needs are met promptly and professionally. This paid position offers an exciting opportunity to develop your sales, customer service, and multilingual skills in a fast-paced environment dedicated to delivering outstanding client experiences.Duties<ul><li>Handle inbound and outbound calls with enthusiasm, ensuring each interaction is positive and solution-oriented</li><li>Provide comprehensive customer support by addressing inquiries, resolving issues, and offering product or service information</li><li>Assist clients with sales opportunities by promoting relevant products or services aligned with their needs</li><li>Maintain accurate records of customer interactions through data entry and CRM (Customer Relationship Management) systems</li><li>Demonstrate excellent phone etiquette and communication skills to foster trust and satisfaction</li><li>Support client services by following up on unresolved issues and ensuring timely resolution</li><li>Utilize Microsoft Office tools and computer skills to manage documentation, reports, and correspondence efficiently</li></ul>Qualifications<ul><li>Bilingual or multilingual abilities are highly desirable to serve a diverse client base effectively</li><li>Proven experience in call center operations or customer support roles is preferred</li><li>Strong sales aptitude with the ability to identify opportunities during conversations</li><li>Excellent communication skills in English; additional language proficiency is a plus</li><li>Proficient in data entry, typing, and using Microsoft Office applications</li><li>Demonstrated understanding of phone etiquette, active listening, and problem-solving techniques</li><li>Ability to handle cash transactions or perform basic cash handling tasks is advantageous</li><li>Outbound calling experience is beneficial but not mandatory; training will be provided for the right candidate</li></ul>Join us as a Call Center Agent where your energy meets opportunity! Bring your passion for helping others, sharpen your communication expertise, and grow within a supportive environment committed to your success. This role is perfect for motivated individuals eager to make a difference in client experiences while advancing their career in customer service and sales.Pay: $19.00 - $20.00 per hourWork Location: In person

Trinity Solar

<div>Call Center Agent
Job Summary

We are seeking a motivated and results-driven Call Center Agent to work outbound calls from an automated dialer, engaging homeowners who have expressed interest in solar energy. The primary responsibility of this role is to connect with prospects, qualify interest, overcome objections, and secure agreement for solar consultation with an Energy Consultant.

The ideal candidate is comfortable with high call volume, follows proven scripts, handles objections confidently, and understands how to balance efficiency with positive customer experience. Please note there are two shifts for this role:

Shifts:
Monday through Saturday - 8AM-8PM (8AM-4PM &amp; 12PM-8PM shifts)

Responsibilities &amp; Duties
<ul>
<li>Make high-volume outbound calls using an automated dialer to purchased and inbound-generated leads</li>
<li>Engage prospects in professional, friendly, and persuasive conversations about residential solar</li>
<li>Follow approved call scripts and objection-handling frameworks while maintaining a natural tone</li>
<li>Qualify homeowners based on basic criteria (home ownership, interest level, property suitability indicators)</li>
<li>Clearly explain the solar consultation process, incentives, and next steps</li>
<li>Secure customer agreement and schedule solar consultations with Energy Consultants</li>
<li>Handle objections, hesitations, and concerns related to solar, timing, or interest level</li>
<li>Accurately document call outcomes, notes, and dispositions in CRM systems</li>
<li>Manage callbacks, reschedules, and follow-ups based on call results</li>
<li>Represent the company brand with professionalism, integrity, and compliance</li>
<li>Meet or exceed daily, weekly, and monthly KPIs including:</li>
<li><ul><li>Dials</li>
<li>Contact rate</li>
<li>Set appointments</li>
<li>Conversion rate</li>
</ul></li><li>Collaborate with supervisors and quality teams to improve performance and script adherence</li>
<li>Stay current on solar offerings, incentives, FAQs, and company policies</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Previous experience in call center, inside sales, telemarketing, or lead generation preferred</li>
<li>Comfortable working a fast-paced dialer environment with consistent outbound volume</li>
<li>Strong verbal communication skills and confident phone presence</li>
<li>Ability to handle objections and rebuttals without becoming defensive</li>
<li>Goal-oriented mindset with a drive to meet and exceed targets</li>
<li>Quick learner with the ability to adapt to script changes and new campaigns</li>
<li>Strong listening skills and the ability to build quick rapport</li>
<li>Detail-oriented with accurate data entry habits</li>
<li>Ability to work independently while contributing to team goals</li>
<li>Proficiency with CRM and call center tools such as:</li>
<li><ul><li>Salesforce</li>
<li>NICE (preferred)</li>
<li>Microsoft Office</li>
</ul></li>
</ul>What Success Looks Like
<ul>
<li>Consistently hitting or exceeding appointment-setting goals</li>
<li>High script adherence combined with natural conversation flow</li>
<li>Strong show rates due to proper expectation-setting</li>
<li>Positive QA scores and customer feedback</li>
<li>Reliable attendance and dialer discipline</li></ul></div>

Call Center Agent - Outbound

marketrove 

Job Title: Arabic-Speaking Call Center AgentLocation: Gulberg, Lahore (Onsite)Shift: 9:00 AM &ndash; 9:00 PM (12 Hours)Job OverviewWe are hiring fluent/native Arabic-speaking Call Center Agents to join our team in Lahore for a UAE-based client. The ideal candidate will be responsible for handling customer interactions efficiently while maintaining high service standards.Key Responsibilities<ul><li>Handle inbound and outbound calls in Arabic professionally</li><li>Assist customers with inquiries, complaints, and service requests</li><li>Provide accurate information and ensure customer satisfaction</li><li>Maintain proper call records and documentation</li><li>Follow communication scripts and company guidelines</li><li>Coordinate with internal teams when required</li></ul>Requirements<ul><li>Fluent or Native-level Arabic (mandatory)</li><li>Good understanding of English</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a 12-hour shift (9 AM &ndash; 9 PM)</li><li>Prior call center experience is a plus</li><li>Basic computer skills</li></ul>What We Offer<ul><li>Opportunity to work with an international client</li><li>Professional and growth-oriented environment</li><li>Competitive salary package</li><li>Apply Now: Send your resume to alaiba@marketrove.com</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agent (Arabic)

RAMI MEDICAL CENTER

call center staff for dental and dermatology clinicfull timeneed own visa8 hours duty1 day week offcommission as per targetarabic , hindi, englishJob Type: PermanentPay: AED1,000.00 - AED1,500.00 per monthWork Location: In person

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