call center agent

Vyve Broadband

<div>Get paid to talk, listen, and resolve issues!!
Remote opportunities available.
Remote Call Center Agent (salary range: $29,000.00-$35,000.00 annually, and sales commissions, PLUS annual bonus of 5% of base pay)
Amazing Benefits: Courtesy cable, internet, and voice services (if in service area), 401k with match, health benefits (Medical, Dental, Vision), Paid Training, PTO, and career progression with cash incentives and wage increases
Eagle, Vyve and Northland are leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
This is a fully remote/work from home position.
Call Center Agent
This is an exciting remote opportunity! The primary function of the Call Center Agent is to utilize sales, customer service and technical skills to assist Vyve Broadband&rsquo;s customers in locations located throughout the country. Our call center operates 24 hours a day, 7 days a week, due to this the shift schedules will vary. This position is responsible for assisting customers with:<ul><li>
Finding and purchasing Vyve products and services,</li><li>
Billing inquiries and processing payments, and</li><li>
Troubleshooting basic technical issues they have with their phone, internet or cable services.</li></ul>
A focus on sales, billing or customer support will depend on departmental needs. We are looking for individuals who can provide high quality sales and customer service experiences catered to each customer, while recommending solutions based on customer needs.
What Vyve wants&hellip;<ul><li>
Attitude. Display a great positive outlook with an enthusiasm for sales and customer service.</li><li>
Drive. Enjoy working in a rewarding, fast-paced sales environment</li><li>
Perseverance. Perform well under pressure</li><li>
Flexibility. Adapt to evolving business needs</li><li>
Aptitude. Support operations by assisting customers with basic technical questions.</li></ul>
Who you are...<ul><li>
Great Communicator with Technical Aptitude. You have the uncanny ability to match our products to the customer&rsquo;s needs while working with various computer systems with a passion for bridging the gap between people and technology</li><li>
Amazing Salesperson. You have a desire, even an obsession, to bring customers into Vyve. A minimum of two years customer service and sales experience preferred. High School diploma or equivalent, college degree preferred.</li><li>
Charismatic. You are a problem-solver, an exceptional listener, and an effective communicator. You seek out challenges and love to get creative to solve them.</li><li>
Go-Getter. Self-directed and resourceful. You enjoy being in a friendly competitive environment and willing to go the extra mile.</li></ul>
What&rsquo;s in it for you&hellip;<ul><li>
Culture. A fun and supportive team to be a part of</li><li>
Support. Supervisors and managers that care about your personal success and growth</li><li>
Advancement. Significant training and assistance to be successful</li><li>
Benefits. Subsidized medical, dental, vision plan. Voluntary life insurance and disability coverage are available. Company paid life insurance, vacation, holiday and sick pay.</li><li>
Future. 401k to help set you up in life and time-off with pay to enjoy your life (after meeting employment eligibility)</li><li>
Compensation. Base pay plus commission that puts you in the driver&rsquo;s seat of how much you earn</li><li>
Courtesy Services. Employees living within our serviceable areas are eligible for free or reduced priced Internet, video and voice services.</li></ul>
Equal Opportunity Employer. Pre-employment drug test, motor vehicle record and background check required.
Vyve Broadband, Northland Communications, and Eagle Broadband are equal opportunity employers 
and do not unlawfully discriminate against employees or applicants for employment on the basis of an 
individual&rsquo;s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, 
veteran status, reserve or National Guard status, or any other status protected by applicable law.
GqkCTVRkG2</div>

Call Center Agent

Infomatic

Job Overview We are seeking a dynamic and enthusiastic Call Center Agent to join our vibrant customer support team. In this role, you will be the first point of contact for our diverse clientele, providing exceptional service and solutions via phone, email, and chat. Your energetic approach and excellent communication skills will help build strong relationships with clients, ensuring their needs are met promptly and professionally. This paid position offers an exciting opportunity to develop your sales, customer service, and multilingual skills in a fast-paced environment dedicated to delivering outstanding client experiences.Duties<ul><li>Handle inbound and outbound calls with enthusiasm, ensuring each interaction is positive and solution-oriented</li><li>Provide comprehensive customer support by addressing inquiries, resolving issues, and offering product or service information</li><li>Assist clients with sales opportunities by promoting relevant products or services aligned with their needs</li><li>Maintain accurate records of customer interactions through data entry and CRM (Customer Relationship Management) systems</li><li>Demonstrate excellent phone etiquette and communication skills to foster trust and satisfaction</li><li>Support client services by following up on unresolved issues and ensuring timely resolution</li><li>Utilize Microsoft Office tools and computer skills to manage documentation, reports, and correspondence efficiently</li></ul>Qualifications<ul><li>Bilingual or multilingual abilities are highly desirable to serve a diverse client base effectively</li><li>Proven experience in call center operations or customer support roles is preferred</li><li>Strong sales aptitude with the ability to identify opportunities during conversations</li><li>Excellent communication skills in English; additional language proficiency is a plus</li><li>Proficient in data entry, typing, and using Microsoft Office applications</li><li>Demonstrated understanding of phone etiquette, active listening, and problem-solving techniques</li><li>Ability to handle cash transactions or perform basic cash handling tasks is advantageous</li><li>Outbound calling experience is beneficial but not mandatory; training will be provided for the right candidate</li></ul>Join us as a Call Center Agent where your energy meets opportunity! Bring your passion for helping others, sharpen your communication expertise, and grow within a supportive environment committed to your success. This role is perfect for motivated individuals eager to make a difference in client experiences while advancing their career in customer service and sales.Pay: $19.00 - $20.00 per hourWork Location: In person

Campus USA Credit Union

<div>Hours for this position:
Monday - Friday: 9:45 AM - 6:15 PM
Saturday: 8:45 AM - 2:15 PM (1-2 per month)
Salary is based on experience; All experience must be clearly demonstrated on the application and must be verifiable<ul><li>
Call Center Agent 1 - Starting at $43,000</li><li>
Call Center Agent 2 - Starting at $49,600 *LENDING EXPERIENCE PREFERRED</li></ul>
Role
Assist members and potential members with phone requests by explaining products and services while also resolving inquiries and issues. A knowledgeable and effective communicator is essential to promote products and services that enhance the member's financial relationship with CAMPUS.
Essential Functions &amp; Responsibilities<ul><li>
Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality</li><li>
Assist members and potential members with their telephone requests. Answer questions about products and services, resolve problems within their authority, and refer issues beyond their authority to their supervisor along with their recommendations</li><li>
Handles the processing of loan applications for members, reviewing each request to ensure alignment with their financial needs. Identifies other lending products that could enhance their borrowing experience and provide greater financial flexibility</li><li>
Strive to meet established call volume, production, call review scores, and adherence goals</li><li>
Identify cross-sell opportunities and promote products and services to members</li><li>
Assure that appropriate records are maintained and required reports are prepared</li><li>
Performs other duties as assigned</li><li>
Adheres to and follows all governmental regulations and policies</li></ul>
Education<ul><li>
High School Diploma or GED</li></ul>
Experience
Call Center Agent 1<ul><li>
0 - 1 year of similar or related experience</li></ul>
Call Center Agent 2<ul><li>
1-3 years of prior call center experience and/or banking or credit union experience required. Lending experience preferred.
</li></ul>Other Skills
<ul><li>Attention to Detail</li><li>
Collaboration and Teamwork</li><li>
Communication</li><li>
Confidentiality and Discretion</li><li>
Conflict Resolution</li><li>
Cross-Selling</li><li>
Excellent Member Service</li><li>
Microsoft Office Products</li><li>
Problem Solving</li><li>
Product Knowledge</li><li>
Time Management and Organization</li></ul>
Full-Time Employee Benefits Package
Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short &amp; Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
EOE/AA including Veterans and Disabled</div>

Call Center Agent - Ocala

State of Florida

<div>Requisition No: 874194

Agency: Department of Revenue

Working Title: CALL CENTER AGENT - 73002454

 Pay Plan: Career Service

Position Number: 73002454

Salary: $39,960.00 / annually

Posting Closing Date: 04/27/2026

Total Compensation Estimator Tool<div>
Florida Department of Revenue</div>
<div>
General Tax Administration</div>
<div>
Call Center Agent (Revenue Specialist II)</div>
<div>
Tallahassee</div>
<div>
The Florida Department of Revenue&rsquo;s General Tax Administration program collects the revenue that maintains the state&rsquo;s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue&rsquo;s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
</div><div>JOB SUMMARY:</div>
<div>
This is a Call Center Agent - Revenue Specialist II position in the General Tax Administration Program, Taxpayer Services Process, Spanish Unit. The incumbent aids taxpayers via telephone and written correspondence concerning departmental billings and delinquencies and takes appropriate actions to resolve accounts. The incumbent examines and updates departmental or taxpayer records and may contact taxpayer or other departmental personnel for final resolution. Additionally, the incumbent assists taxpayers with inquiries regarding registration, e-services, filing obligations, and departmental rules.</div>
<div>
MINIMUM REQUIREMENTS:
</div><ul><li>Administrative, secretarial, clerical, or financial experience. *</li>
<li>Customer service experience. *</li>
<li>Ability to communicate effectively in English and Spanish.</li>
</ul>
<div>SUBSTITUTIONS:
</div><ul><li><ul><li>College education from an accredited institution can substitute for the required work experience.
</li></ul></li></ul><div>SPECIAL NOTES:</div>
<ul>
<li>The work hours for this position are Monday through Friday, 8:00 a.m. to 5:00 p.m.</li>
<li>The successful candidate will be required to work eight hours a day Monday through Friday between the hours of 8:00 a.m. to 5:00 p.m.</li>
<li>This position is eligible for teleworking after successfully completing training and meeting performance expectations. Training is conducted virtually in a socially distanced office environment. The successful candidate must complete all assigned training and is required to receive a score of at least 80% on each assessment in order to retain this position.</li>
<li>Proficiency in reading, writing, and speaking both English and Spanish will be verified through the hiring process.</li>
</ul>
<div>SALARY: The hiring salary for this position generally will not exceed $3,330.00 monthly/$39,960.00 annually.</div>
<div>
BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.</div>
<div>
ADDITIONAL INFORMATION YOU NEED TO KNOW</div>
<div>
CONTACT INFORMATION: Trianny Berrios-Lazala, (850) 617-8443, Trianny.Berrios-Lazala@floridarevenue.com.
</div><div>SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.</div>
<div>
SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.
</div><div>CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
</div><div>CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
</div><div>REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.</div>
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS&rsquo; PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</div>

CALL CENTER AGENT

HRCONSOL

HRCONSOL is Hiring | Call Center Agent (B2B)We are hiring on behalf of leading UK-Based call center in Pakistan for their Karachi office.Location: Karachi, (On-site)Timings: 1:00 PM &ndash; 9:00 PM (PST)Break: 1 HourProbation: 3 MonthsKey Responsibilities::✔ Make outbound B2B calls to UK-based businesses✔ Assess current energy tariffs and identify cost-saving opportunities✔ Present competitive energy solutions✔ Handle objections and convert leads into sales✔ Achieve daily, weekly &amp; monthly targets✔ Maintain CRM records of calls and deals✔ Collaborate with team to achieve performance goals✔ Ensure compliance with UK energy sales standardRequirements:✔ Experience in telesales or energy sales (preferred)✔ Excellent English communication skills✔ Strong negotiation &amp; persuasion skills✔ Target-driven mindset✔ Self-motivated and energetic personality✔ Basic computer &amp; CRM knowledgeSalary &amp; Benefits:PKR 50,000 &ndash; 70,000/monthCommission: Minimum PKR 5,000 per sale (uncapped)Performance-based incentivesApply Now: Send your CV at jobs@hrconsol.comJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Its a Full Time Onsite Afteroon role Timings 1:00 PM Till 9 :00 PM with one hour break are you comfortable with this timings?</li><li>Please Share you Current or last salary package.</li></ul>Work Location: In person

Trinity Solar

<div>Call Center Agent
Job Summary

We are seeking a motivated and results-driven Call Center Agent to work outbound calls from an automated dialer, engaging homeowners who have expressed interest in solar energy. The primary responsibility of this role is to connect with prospects, qualify interest, overcome objections, and secure agreement for solar consultation with an Energy Consultant.

The ideal candidate is comfortable with high call volume, follows proven scripts, handles objections confidently, and understands how to balance efficiency with positive customer experience. Please note there are two shifts for this role:

Shifts:
Monday through Saturday - 8AM-8PM (8AM-4PM &amp; 12PM-8PM shifts)

Responsibilities &amp; Duties
<ul>
<li>Make high-volume outbound calls using an automated dialer to purchased and inbound-generated leads</li>
<li>Engage prospects in professional, friendly, and persuasive conversations about residential solar</li>
<li>Follow approved call scripts and objection-handling frameworks while maintaining a natural tone</li>
<li>Qualify homeowners based on basic criteria (home ownership, interest level, property suitability indicators)</li>
<li>Clearly explain the solar consultation process, incentives, and next steps</li>
<li>Secure customer agreement and schedule solar consultations with Energy Consultants</li>
<li>Handle objections, hesitations, and concerns related to solar, timing, or interest level</li>
<li>Accurately document call outcomes, notes, and dispositions in CRM systems</li>
<li>Manage callbacks, reschedules, and follow-ups based on call results</li>
<li>Represent the company brand with professionalism, integrity, and compliance</li>
<li>Meet or exceed daily, weekly, and monthly KPIs including:</li>
<li><ul><li>Dials</li>
<li>Contact rate</li>
<li>Set appointments</li>
<li>Conversion rate</li>
</ul></li><li>Collaborate with supervisors and quality teams to improve performance and script adherence</li>
<li>Stay current on solar offerings, incentives, FAQs, and company policies</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Previous experience in call center, inside sales, telemarketing, or lead generation preferred</li>
<li>Comfortable working a fast-paced dialer environment with consistent outbound volume</li>
<li>Strong verbal communication skills and confident phone presence</li>
<li>Ability to handle objections and rebuttals without becoming defensive</li>
<li>Goal-oriented mindset with a drive to meet and exceed targets</li>
<li>Quick learner with the ability to adapt to script changes and new campaigns</li>
<li>Strong listening skills and the ability to build quick rapport</li>
<li>Detail-oriented with accurate data entry habits</li>
<li>Ability to work independently while contributing to team goals</li>
<li>Proficiency with CRM and call center tools such as:</li>
<li><ul><li>Salesforce</li>
<li>NICE (preferred)</li>
<li>Microsoft Office</li>
</ul></li>
</ul>What Success Looks Like
<ul>
<li>Consistently hitting or exceeding appointment-setting goals</li>
<li>High script adherence combined with natural conversation flow</li>
<li>Strong show rates due to proper expectation-setting</li>
<li>Positive QA scores and customer feedback</li>
<li>Reliable attendance and dialer discipline</li></ul></div>

Call Center Agent - Outbound

DS Marketing Agency

Job Summary:We are seeking an experienced Call Center Agent to join our team. In this role, you will handle customer interactions, provide accurate information, and deliver a high standard of service. The ideal candidate has prior experience in a call center environment and strong communication skills.Key Responsibilities:<ul><li>Manage outbound customer calls in a professional manner</li><li>Respond to customer inquiries and provide accurate information</li><li>Resolve issues efficiently while maintaining customer satisfaction</li><li>Record call details and update customer information in systems</li><li>Meet performance metrics such as call quality, productivity, and attendance</li><li>Follow company guidelines and communication procedures</li></ul>Required Qualifications:<ul><li>Minimum 1 year of call center or customer service experience</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency (data entry, CRM tools, etc.)</li><li>Ability to handle customer concerns calmly and professionally</li><li>Willingness to work assigned shifts, including evenings or weekends if required</li></ul>Preferred Qualifications:<ul><li>Experience with international customer support or sales campaigns</li><li>Familiarity with call center software or dialer systems</li><li>Problem-solving and multitasking abilities</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary (based on experience)</li><li>Performance-based incentives (if applicable)</li><li>Training and development opportunities</li><li>Supportive work environment</li></ul>Equal Opportunity Statement:We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or any other protected status.Application Process:Interested candidates are encouraged to apply by submitting their updated resume.Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthWork Location: In person

Experienced Call Center Agent

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