call center agent

Luxurious Flower

Call Center Agent &ndash; Real Estate &amp; Client RelationsWe are looking for a confident, well-spoken, and highly organized Call Center Agent to join our growing luxury real estate and property transformation team in Dubai.The role focuses on handling client communication, qualifying leads, scheduling property viewings, and maintaining excellent client experience throughout the sales journey.Responsibilities:<ul><li>Handle incoming client inquiries professionally via calls and WhatsApp</li><li>Conduct outbound calls to generated leads and database clients</li><li>Qualify buyers, investors, and property inquiries</li><li>Schedule meetings and property viewings for brokers and consultants</li><li>Follow up consistently with leads and maintain communication flow</li><li>Update CRM system and maintain accurate client records</li><li>Coordinate internally with sales, design, and operations teams</li><li>Maintain professional and luxury-level client communication standards</li><li>Support lead generation campaigns and sales activities</li></ul>Requirements<ul><li>Previous experience in call center, telesales, customer service, or real estate preferred</li><li>Strong communication and persuasion skills</li><li>Fluent in English (Arabic is a strong advantage)</li><li>Professional phone etiquette and confidence speaking with clients</li><li>Organized, fast, and detail-oriented</li><li>Ability to work under targets and follow-up systems</li><li>Familiarity with CRM systems and WhatsApp Business</li><li>Dubai real estate knowledge is a plus</li></ul>Preferred Personality<ul><li>Presentable and professional</li><li>Energetic and proactive</li><li>Strong follow-up mentality</li><li>Solution-oriented</li><li>Able to create trust with clients quickly</li></ul>What We Offer<ul><li>Competitive salary + commission structure</li><li>Growth opportunity within a fast-growing luxury property company</li><li>Exposure to real estate, interiors, and investment projects</li><li>Dynamic and creative work environment</li></ul>Location: Dubai, UAEFull-Time Position(2 - 3 years experience)Experience:<ul><li>call center: 2 years (Preferred)</li></ul>Work Location: In person

Call Center Agent

THE D LAS VEGAS

<div><div><div>Job Description</div></div><div>
Posted Tuesday, June 2, 2026, 2:00 AM</div><div><div><div><div>
Circa Hospitality Group</div></div><div><div>
Job Title: Call Center Agent 
Company: Circa Hospitality Group 
Location: 302 Building 
Reports To: Call Center Manager 


POSITION OVERVIEW:

As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing inquiries, and routing calls to the appropriate departments. You&rsquo;ll play a critical role in ensuring smooth communication and delivering outstanding service to guests across all properties. 


KEY RESPONSIBILITIES:
<ul><li>Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.</li>
<li>Act as a central operator by efficiently directing calls to the appropriate departments across all three properties.</li>
<li>Maintain up-to-date knowledge of hotel amenities, room types, rates, promotions, and property-specific details.</li>
<li>Navigate computer systems and software to access and manage customer data accurately.</li>
<li>Ensure a high level of professionalism and accuracy in all guest interactions.</li>
<li>Handle escalated or difficult calls with patience, empathy, and professionalism.</li>
<li>Perform data entry, and record-keeping as assigned.</li>
<li>Adhere to all company policies, procedures, and regulatory standards.</li>
<li>Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.</li>
<li>Prioritize tasks and manage time effectively in a fast-paced, ever-evolving environment.</li>
<li>Stay current with internal updates, changes to procedures, and new promotions.</li></ul> 


QUALIFICATIONS:
<ul>
<li>Experience: Previous call center or customer service experience required.</li>
<li>Communication Skills: Strong verbal and written communication abilities. Bilingual (English/Spanish) is a plus.</li>
<li>Technical Skills: Ability to navigate multiple computer applications and phone systems with ease.</li>
<li>Problem-Solving: Strong judgment and perceptiveness with the ability to analyze issues and resolve them quickly and efficiently.</li>
<li>Interpersonal Skills: Ability to build rapport with guests and maintain composure under pressure.</li>
<li>Organizational Skills: Excellent attention to detail and multitasking abilities.</li>
<li>Flexibility: Willingness to work varying shifts, including weekends and holidays, based on business needs.</li>
<li>Adaptability: Open to change, coachable, and quick to adjust to new procedures or environments.</li></ul> 


BENEFITS:
<ul>
<li>Competitive hourly pay</li>
<li>Health, dental, and vision insurance</li>
<li>Paid time off</li>
<li>Opportunities for growth and advancement</li>
<li>Employee discounts at Circa Hospitality Group properties</li></ul> 


ABOUT CIRCA HOSPITALITY GROUP:
Circa Hospitality Group is a dynamic and fast-growing company committed to creating exceptional guest experiences across all of our properties. Known for innovation and excellence in hospitality, we are building a centralized Call Center that will serve as the communication hub for all three of our properties. We're looking for professional, proactive, and customer-focused individuals to join our team as Call Center Agents. 


DISCLAIMER: 
 
This job description is intended to convey information essential to understanding the scope of the Call Center Agent role. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Management may modify duties and responsibilities as needed to meet the evolving needs of the company.</div></div></div></div><div></div><div><div><div>
Job Details</div><div><div><div><div><div><div><div><div><div>
Pay Type</div><div>
Hourly</div></div></div></div></div></div></div></div></div></div></div></div><div></div>

CHG - Call Center - Agent

CLINICA SABAH

Job Vacancy Call Center Agent Medical and AestheticsClinica Sabah Specialized Hospital is seeking enthusiastic professional and target-driven Call Center Agents to join our patient care and inquiry teamThe ideal candidates must have a strong background in handling inquiries bookings and customer care specifically within aesthetic clinics or specialized medical centersKey Responsibilities<ul><li>Manage large volumes of inbound and outbound calls professionally</li><li>Schedule confirm and reschedule patient appointments smoothly using the hospital CRM system</li><li>Drive Upselling Opportunities Identify patient needs during calls to actively suggest complementary aesthetic treatments premium packages and current promotions</li><li>Provide accurate information regarding treatments doctors schedules and pricing</li><li>Address patient complaints with empathy and escalate issues to the respective departments when necessary</li></ul>Requirements and Qualifications<ul><li>Experience Minimum of 1 to 2 years of experience in a Call Center or Telesales role specifically within an Aesthetic Dermatology or Medical Center</li><li>Technical Background Hands-on experience using CRM software or systems is mandatory for managing patient databases and logging communication</li><li>Industry Knowledge Good understanding of aesthetic treatments such as Botox Fillers Lasers and Plastic Surgery and standard medical terms</li><li>Essential Soft Skills Proven track record in upselling persuasion and negotiation techniques</li><li>High emotional intelligence with the ability to build immediate rapport and trust over the phone</li><li>Active listening excellent problem-solving abilities and a patient-centric mindset</li><li>Language Skills Fluent in both Arabic and English verbal and written</li><li>Flexibility Ability to work in rotating shifts</li></ul>What We Offer<ul><li>Competitive basic salary based on experience</li><li>Attractive commission and incentive schemes based on booking and upselling targets</li><li>Comprehensive health insurance</li><li>A professional positive and growing medical environment</li></ul>How to ApplyPlease send your updated CV with the subject line Call Center Agent to<ul><li>Email: job@clinicasabah.com</li></ul>Clinica Sabah Specialized Hospital Caring for Your Health Shaping a Better TomorrowExperience:<ul><li>Call center : 2 years (Required)</li></ul>Language:<ul><li>Native Arabic (Required)</li></ul>Work Location: In person

Call Center Agent (Female)

Acacia Advanced Medical Center

The Call Center Agent is responsible for handling patient calls and providing accurate information, guidance, and assistance in a professional and compassionate manner. This role involves managing inbound and outbound calls, addressing patient concerns, and ensuring a high level of customer service to support the hospital&rsquo;s operations.Key Responsibilities:<ul><li>Answer incoming calls from patients and provide accurate, satisfactory responses to their queries, appointment requests, or concerns.</li><li>Handle and de-escalate situations involving dissatisfied or distressed patients, offering empathy, assistance, and suitable solutions.</li><li>Make outbound calls to patients to confirm appointments, follow up on care, or share information about new services, hospital updates, and policies.</li><li>Guide patients in navigating hospital services, understanding procedures, or using online appointment and information systems.</li><li>Review patient records or accounts to provide updates regarding appointments, billing, insurance coverage, or other relevant matters.</li><li>Coordinate with relevant hospital departments to ensure accurate and timely responses to patient inquiries.</li><li>Collaborate with fellow call center staff to improve service quality and patient satisfaction.</li><li>Assist in training new call center staff, ensuring they are familiar with hospital policies, patient communication protocols, and service standards.</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,500.00 per monthWork Location: In person

Call Center Agent (Healthcare)

Jerry

<div>
 
 About The Opportunity
 
 
 
 Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we&rsquo;re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
 
 
 We are looking for a
 
 Call Center Agent
 
 to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
 
 
 
 How You Will Make An Impact
 
 
 
 <ul>
 <li>
 Respond to inbound calls from existing customers
 </li>
 <li>
 Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
 </li>
 <li>
 Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
 </li>
 <li>
 Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 You can multitask and manage multiple competing priorities
 </li>
 <li>
 You are passionate about helping others
 </li>
 <li>
 Has 2+ years of experience working in a call center environment
 
 
 </li>
 </ul>
 
 Compensation And Perks
 
 
 
 <ul>
 <li>
 Hourly wage: $19.00 - 21.00
 </li>
 <li>
 We will pay for your P&amp;C license (expected within 60 days after starting)
 </li>
 <li>
 Medical, dental, vision insurance, 401K match
 </li>
 <li>
 Ability to work remotely (we provide work equipment)
 </li>
 <li>
 Ongoing training and mentorship from our leadership team
 </li>
 <li>
 An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them
 
 
 </li>
 </ul>
 
 This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
 
 
 
 
 While we appreciate your interest and application, only applicants under consideration will be contacted.
 
 
 
 
 Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
 
 
 
 
 Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at
 
 
 recruiting@jerry.ai
 
 
 
 
 The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
 
 
 
 
 We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
 
 
 
 
 About Jerry.ai
 
 
 
 Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
 
 
 Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
 
 
 We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.
 
 
 Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
 
 
 Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.
</div>

Remote Call Center Agent

HK CORPORATION

NOW HIRINGCUSTOMER SERVICE REPRESENTATIVE Looking for a new opportunity with WEEKLY PAY, bonuses, and a team environment? We&rsquo;re hiring motivated people who are ready to learn and grow with us!No experience? No problem. We are willing to train the right person!Schedule:&bull; Monday &ndash; Friday &bull; 7:30AM &ndash; 3:00PM &bull; NO weekends &bull; NO holiday shifts &bull; In-office positionWhat We Offer:&bull; Weekly pay &bull; Hourly pay + bonus opportunities &bull; Fun, fast-paced office environment &bull; Growth opportunities &bull; Supportive team atmosphereWhat You Need:&bull; Good attitude &amp; willingness to learn &bull; Comfortable talking on the phone &bull; Basic computer skills &bull; Ability to follow a script &bull; Reliable attendance &amp; punctuality &bull; English required &bull; Spanish is a PLUS ⚠Please note:This is a fixed schedule position. Availability Monday&ndash;Friday from 7:30AM&ndash;3PM is REQUIRED.If you&rsquo;re dependable, motivated, and ready to work &mdash; we&rsquo;d love to meet you! Apply today Job Type: Part-timePay: $17.00 - $23.00 per hourBenefits:<ul><li>On-the-job training</li><li>Referral program</li></ul>Work Location: In person

Saginaw Chippewa Indian Tribe of Michigan

<div>OPEN TO THE PUBLIC

SHIFT: TBD

WAGE: $ 16.01

POSTED DATES: 6/3/2026-6/13/2026

Eligible Employer for Public Student Loan Forgiveness as a U.S. federal, state, local or tribal government

Position Summary:
<ul>
<li>Under the supervision of the Call Center Lead Agent, assist guests in a prompt, professional, and friendly manner in order to achieve the objectives, goals and expectations set for the department in a fast-paced, high call volume environment.</li>
</ul>
Essential Duties and Responsibilities:
<ul>
<li>Present a friendly, professional, non-rushed approach when answering phones. Follow scripted guest greeting and farewell to include proper telephone etiquette; consistently provide a first-class experience.</li>
<li>Maintain knowledge of all properties, including but not limited to, Soaring Eagle Casino &amp; Resort, Soaring Eagle Waterpark &amp; Hotel, Saganing Eagles Landing Casino &amp; Hotel, The Retreat at Soaring Eagle, Soaring Eagle Hideaway RV Park, and the local area. Respond to guest questions about the hotels, facilities and amenities offered and information regarding local areas.</li>
<li>Obtain all required reservation information quickly, accurately, and pleasantly from callers. Ensure all &ldquo;special requests&rdquo; of our guests are properly handled. Match guests requests to the best reservation value that meets the guests needs and preferences.</li>
<li>Upsell and suggest the use of the hotels outlets and services.</li>
<li>Inform guests of policies and procedures as required by the hotel.</li>
<li>Create, verify, modify, or cancel room and site reservations; process online reservations.</li>
<li>Assist Players Club Members with free room offers.</li>
<li>Complete call backs for any newly release monthly offers with a held room.</li>
<li>Work with the hotel reservation computer system to maintain up-to-the-minute accurate reservation information on all guests.</li>
<li>Monitor the perpetual inventory and availability of rooms to be sold at all times.</li>
<li>Address guest complaints to the best of abilities before turning it over to the Lead Agent, Supervisor or Manager.</li>
<li>Work with other staff members in a positive, professional, and cooperative manner. Help provide information and assistance to ensure the smooth running of hotel operations that feature a first-class guest experience.</li>
<li>Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.</li>
<li>Must maintain strict confidentiality and present a positive, professional demeanor and image at all times.</li>
<li>The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.</li>
</ul>
Contacts/Purpose of Contacts:
<ul>
<li>Contact with the general public, guests of the resort and casino, and employees of the organization in a positive, professional, helpful, and upbeat manner that reflects the high standards of the casino and resort.</li>
<li>Contact with department management and staff to communicate day to day operational needs to ensure proper distribution of information and follow up.</li>
</ul>
Minimum Qualifications:
<ul>
<li>High School Diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>One year of customer service work experience.</li>
<li>Must be able to pass a typing test of at least 30 wpm.</li>
<li>Must be available to work all three shifts including weekends and holidays.</li>
<li>Must be able to obtain and maintain a gaming license to meet the employment eligibility requirements as they pertain to the position.</li>
</ul>
Desired Qualifications:
<ul>
<li>Previous reservation experience with hotel, car rental, airline, cruise ship or travel agency.</li>
</ul>
License, Certification, or Special Requirements:
<ul>
<li>Native American preference shall apply to all positions.</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Knowledge of reservation systems.</li>
<li>Knowledge of all gaming amenities and terminology.</li>
<li>Knowledgeable of accommodations, features, amenities packages, events, rates and promotions at all Soaring Eagle Properties.</li>
<li>Knowledge of the conference services and front desk areas.</li>
<li>Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, PowerPoint and reservation systems.</li>
<li>Skill in organizing work.</li>
<li>Ability to communicate effectively both verbally and in writing.</li>
<li>Ability to present a friendly and outgoing personality; be tactful and diplomatic.</li>
<li>Ability to be professional, self-motivated, enjoy dealing with people, and provide a positive experience to guests and associates.</li>
<li>Ability to create, compose, and edit written materials.</li>
<li>Ability to gather data, compile information, and prepare reports.</li>
<li>Ability to provide compelling information to increase room</li>
<li>Ability to provide a positive experience to hotel guests and fellow associates.</li>
<li>Ability to work with a friendly and outgoing personality, and a pleasant voice and demeanor.</li>
</ul>
Physical Demands:
<ul>
<li>Frequent use of hands, wrists, fingers associated with computer and telephone operation.</li>
<li>Required to sit for extended periods of time.</li>
<li>Occasionally standing and walking throughout the casino and resort.</li>
<li>Frequent talking and listening.</li>
<li>Occasionally lift and/or move up to 20 pounds.</li>
</ul>
Work Environment:
<ul>
<li>Normal office environment.</li>
<li>Extended hours and irregular shifts may be required.</li></ul> 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

SER Call Center Agent FT - 2230

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SER Call Center Agent FT - 2230