call center agent

Southern Hills Hospital and Medical Center

<div>Hourly Wage Estimate: $15.46 - $23.19 / hour 
Learn more about the benefits offered for this job. 
The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Schedule: Monday - Friday 1030am-8pm CST
Do you have the career opportunities as a Remote Customer Service Call Center Agent you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.
See what a day in the life is like for a Patient Customer Advisor, click the link below.<h5 class="jobSectionHeader">
Day in the Life - Candace - Customer Service Rep</h5>
This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
<h5 class="jobSectionHeader"> 
The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications. 
In this role you will:<ul><li> 
Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures</li><li>
Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances</li><li>
Document patient inquiry and actions taken into the appropriate systems</li><li>
Update or add insurance information and/or patient demographic information and request rebill</li><li>
Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods</li><li>
Escalate patient complaints to the appropriate individual/department based on the nature of the issue</li><li>
Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude</li><li>
Follow all Parallon Customer Service Organization (CSO) guidelines and policies
</li><li>Meet and maintain established departmental performance metrics for production and quality</li><li>
Adhere to all compliance guidelines</li><li>
Maintain working knowledge of workflow, systems, and tools used in the department</li></ul> 
Qualifications that you will need:<ul><li> 
Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales, or client manager role
</li><li>Previous call center experience preferably in a healthcare environment preferred</li><li>
Ability to work a minimum of 90% of your day on the phone uninterrupted</li></ul></h5><h5 class="jobSectionHeader">
Benefits</h5>
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Customer Service Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Customer Service Call Center Agent

St. Marks Hospital

<div>Schedule: Monday - Friday 1030am-8pm CST
Do you have the career opportunities as a Remote Customer Service Call Center Agent you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.
See what a day in the life is like for a Patient Customer Advisor, click the link below.<h5 class="jobSectionHeader">
Day in the Life - Candace - Customer Service Rep</h5>
This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
<h5 class="jobSectionHeader"> 
The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications. 
In this role you will:<ul><li> 
Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures</li><li>
Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances</li><li>
Document patient inquiry and actions taken into the appropriate systems</li><li>
Update or add insurance information and/or patient demographic information and request rebill</li><li>
Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods</li><li>
Escalate patient complaints to the appropriate individual/department based on the nature of the issue</li><li>
Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude</li><li>
Follow all Parallon Customer Service Organization (CSO) guidelines and policies
</li><li>Meet and maintain established departmental performance metrics for production and quality</li><li>
Adhere to all compliance guidelines</li><li>
Maintain working knowledge of workflow, systems, and tools used in the department</li></ul> 
Qualifications that you will need:<ul><li> 
Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales, or client manager role
</li><li>Previous call center experience preferably in a healthcare environment preferred</li><li>
Ability to work a minimum of 90% of your day on the phone uninterrupted</li></ul></h5><h5 class="jobSectionHeader">
Benefits</h5>
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Customer Service Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

West Valley Medical Group

Sunrise Hospital & Medical Center

Capitol Compliance

Call Center Agent / Dispatcher / Fulfillment AgentPay: $20.00 per hour plus possible commission Schedule: Part-time, 15&ndash;29 hours per week Location: Sacramento, CAAbout the RoleKOLAS is looking for a Call Center Agent / Dispatcher / Fulfillment Agent to support our Call Center and Delivery operations. This position plays an important role in creating a smooth customer experience by answering calls, taking orders, making outbound sales calls, coordinating delivery dispatch, and helping fulfill orders accurately.This is a fast-paced role for someone who enjoys customer service, sales, multitasking, problem-solving, and working as part of a team.What You&rsquo;ll DoAnswer inbound customer calls promptly and professionally.Provide accurate product information and guidance.Take phone orders and enter them accurately into the ordering system.Assist customers with questions, concerns, order issues, and delivery updates.Make outbound sales calls for customer re-engagement, promotion follow-up, abandoned cart/order follow-up, subscription sales, and retention efforts.Upsell products and services in a helpful and guest-focused manner.Coordinate delivery orders using POS and routing systems.Assign delivery tasks to drivers and track delivery progress.Communicate with drivers to support safe and timely deliveries.Send payment links to customers as needed.Conduct second checks on orders to help ensure accuracy.Fulfill delivery or express orders as needed.Escalate customer or delivery issues to leadership when needed.Maintain accurate notes and records.What We&rsquo;re Looking ForMust be at least 21 years old.Minimum two years of customer service experience required.Retail sales and cash handling experience highly preferred.Sales experience, including phone sales or outbound calling, preferred.Friendly demeanor and professional phone etiquette.Call center experience preferred but not required.Strong communication and interpersonal skills.Ability to multitask and stay organized in a fast-paced environment.Computer proficiency and comfort using POS/CRM systems.Strong time-management and problem-solving skills.Typing speed of 50+ WPM preferred.Cannabis knowledge is a plus.Delivery logistics knowledge is a plus.Benefits35% employee discount on cannabis products.401(k) options.Paid training.Apply today if you are customer-focused, sales-minded, detail-oriented, and ready to support a fast-paced Call Center and Delivery operation.Job Type: Part-timePay: From $20.00 per hourBenefits:<ul><li>Employee discount</li></ul>Application Question(s):<ul><li>What is your availability M-Su and what hours can you work? </li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li><li>Cannabis: 1 year (Preferred)</li><li>Dispatching: 1 year (Preferred)</li><li>Call Center: 1 year (Preferred)</li><li>Sales (Selling, upselling, calling businesses, etc): 1 year (Preferred)</li></ul>Language:<ul><li>more than one language (Preferred)</li></ul>Ability to Commute:<ul><li>Sacramento, CA 95815 (Required)</li></ul>Work Location: In person

Call Center Agent / Delivery Dispatcher

Unique Homes Worldwide Properties LLC /يونيك هومز ورلدوايد العقارية ذ.م.م

<div>
 
 
 Company Description
 
 
 
 Unique Homes Worldwide Properties LLC / يونيك هومز ورلدوايد العقارية ذ.م.م is a leading real estate agency based in Abu Dhabi, specializing in property sales, leasing, marketing, property management, facility management, maintenance, and fit-out services.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Call Center Agent - Arabic Speaker located in Abu Dhabi. The role involves handling inbound and outbound customer calls, addressing customer inquiries, resolving issues, and providing top-notch support to ensure customer satisfaction. The agent will also assist in maintaining customer relationships, documenting customer interactions in the system, and collaborating with other teams to meet company goals.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Customer Service Representatives, Customer Support, and Customer Satisfaction skills
 </li>
 <li>
 Excellent Interpersonal and communication skills
 </li>
 <li>
 Proficiency in Computer Literacy and the ability to use software tools and CRM systems effectively
 </li>
 <li>
 Fluency in Arabic and English (both written and spoken) is a must
 </li>
 <li>
 Prior experience in call center or customer service roles is an advantage
 </li>
 <li>
 Ability to handle multiple tasks and manage time efficiently
 </li>
 <li>
 A positive attitude, resilience, and the ability to work in a team-oriented environment
 </li>
 </ul>
</div>

Call center agent-Arabic Speaker

Wolf Group

Key Responsibilities<ul><li>Manage inbound and outbound customer calls in a professional and courteous manner.</li><li>Provide accurate information regarding company services, appointments, and customer inquiries.</li><li>Coordinate effectively with operational departments to ensure timely service delivery.</li><li>Handle customer concerns and complaints while maintaining a high level of customer satisfaction.</li><li>Schedule and confirm appointments, service bookings, and follow-up calls.</li><li>Maintain accurate customer records and update information within the company system.</li><li>Support customer retention initiatives through proactive communication and follow-up.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor's degree or Diploma in Business Administration, Customer Service, or a related field is preferred.</li><li>Minimum 1&ndash;2 years of experience in a Call Center, Customer Service, or Reception role.</li><li>Excellent verbal and written communication skills in both Arabic and English.</li><li>Strong interpersonal, organizational, and problem-solving skills.</li><li>Proficiency in Microsoft Office applications and CRM systems.</li><li>Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.</li><li>Professional appearance and a customer-focused attitude.</li></ul>Pay: QAR3,000.00 - QAR5,000.00 per monthWork Location: In person

Call Center Agent (Female)

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