call center assistant

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsLocation: Lahore, PakistanDepartment: BPO OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.3&ndash;5 years of experience in BPO operations, including 1&ndash;2 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Why Join Us?At Abacus, you'll be part of a forward-thinking organization that values innovation, collaboration, and professional growth. This role offers a platform to lead impactful projects and make a real difference in operational success.Ready to take the next step in your career?&quot;Please read the job description and requirements carefully before applying. Only apply if you meet the qualifications, as applying without meeting them may affect your eligibility for other positions.&quot;Send your updated resume to hassan.saleem@abacus-global.com with the subject line: Application &ndash; Assistant Manager Call Center Operations.We look forward to welcoming a passionate leader to our team!Job Type: Full-timePay: Up to Rs200,000.00 per monthWork Location: In person

Assistant Manager Contact Center (International)

La Verde Property Management

We are looking for a Female Call Center Representative at LA VERDE PROPERTY MANAGEMENT. You will be the first point of contact for tenants, property owners, and potential clients. You will handle inbound and outbound calls, respond to inquiries, log maintenance requests, and provide outstanding customer service.Key Responsibilities<ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner</li><li>Make outbound calls to follow up on service requests, lease renewals, or rental inquiries</li><li>Log maintenance requests accurately and dispatch to the appropriate departments</li><li>Provide information about available properties, rental policies, and company services</li><li>Resolve tenant issues or escalate to the appropriate department when necessary</li><li>Maintain detailed records of conversations and customer interactions in the CRM system</li><li>Stay informed on company policies, procedures, and current property listings</li><li>Meet performance targets related to call handling, customer satisfaction, and response times</li></ul>Qualifications<ul><li>High school diploma or equivalent required</li><li>Previous customer service or call center experience preferred (especially in real estate or property management)</li><li>Excellent communication and active listening skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Comfortable working with call center software, CRM systems, and Microsoft Office</li><li>Ability to multitask and work under pressure in a fast-paced environment</li></ul>Job Type: Full-time

Call center

Ace Marketing

Ace MarketingFull Job DescriptionThe Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Skills<ul><li>Manage large amounts of outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul>Shift: Evening/ NightJob Types: Full-time, Part-timePick &amp; drop is available for female staff.Job Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agents/ CSR - Evening Shift

KiKxxl

<div><div>Vollzeit
Istanbul
</div><div>KiKxxl geh&ouml;rt mit 3.333 Mitarbeiter:innen an 11 Standorten in Deutschland, der T&uuml;rkei, Griechenland und im Kosovo zu den f&uuml;hrenden Call Center Dienstleistern am Markt.
 
 
Bei KiKxxl arbeitest Du in einem Team aus 36 Nationen mit unterschiedlichen Weltanschauungen. Du startest mit einer ausf&uuml;hrlichen, bezahlten Schulung in Deinen neuen Job und begeisterst unsere Kunden im Bestandskunden-Vertrieb mit Deiner Pers&ouml;nlichkeit und unseren Top-Produkten.
 
 
Was hast Du davon? Du profitierst beim &bdquo;Besten Arbeitgeber 2025&ldquo; von einem &uuml;berdurchschnittlichen Gehalt (ausgezahlt in Euro) und attraktiven Bonus- und Pr&auml;mienmodellen. Dich erwarten ansprechende Benefits und berufliche Perspektiven in einem wachstumsstarken, inhabergef&uuml;hrten Unternehmen.
 
 
Wir freuen uns auf eine langfristige Zusammenarbeit mit Dir.
</div><div><h2 class="jobSectionHeader">Deine Aufgaben
</h2><div><ul><li>Du f&uuml;hrst beratende und informative Verkaufsgespr&auml;che</li>
<li>Als Customer Service Agent analysierst Du den Kunden-Bedarf und informierst zu passenden Produkten</li>
<li>Du sorgst f&uuml;r hohe Kundenzufriedenheit durch Sicherstellung hoher Qualit&auml;tsanspr&uuml;che im Kundenkontakt</li>
</ul></div></div><div><h2 class="jobSectionHeader">Dein Profil
</h2><div><ul><li>Du bist souver&auml;n und schlagfertig im Umgang mit Menschen und hast eine gute sprachliche Ausdruckweise im Kundenkontakt (Deutsch auf Niveau &quot;Muttersprache&quot;)</li>
<li>Du hast einen hohen qualitiativen Anspruch an Dich und Deine vertriebliche Ausrichtung</li>
<li>Du hast Grundkenntnisse im Umgang mit dem PC</li>
<li>Du verf&uuml;gst &uuml;ber ein &quot;sauberes&quot; polizeiliches F&uuml;hrungszeugnis</li>
<li>Du bist erfahrener Call Center Agent:in oder ambitionierter Quereinsteiger / ambitionierte Quereinsteigerin (auch ohne Ausbildung / ungelernt) oder du hast eine Ausbildung z.B. als Kaufmann / Kauffrau f&uuml;r B&uuml;rokommunikation, Rechtsanwalts- und Notar- Gehilfe (m/w/d), Versicherungskaufmann (m/w/d), Automobilkaufmann (m/w/d), Einzelhandelskaufmann (m/w/d), Kaufmann oder Kauffrau, Sachbearbeiter (m/w/d), B&uuml;ro Angestellter (m/w/d) oder eine vergleichbare Ausbildung im kaufm&auml;nnischen oder handwerklichen Bereich, ideal f&uuml;r Berufsanf&auml;nger</li>
</ul></div></div><div><h2 class="jobSectionHeader">Wir bieten Dir attraktive Rahmenbedingungen
</h2><div><ul><li>Sehr attraktive Verdienstm&ouml;glichkeiten</li>
<li>Seri&ouml;se Kampagnen und Projekte, zu unseren Projektpartnern geh&ouml;ren die gr&ouml;&szlig;ten Telefon-Konzerne Deutschlands und andere DAX-Unternehmen</li>
<li>Ein tolles Arbeitsklima in einem Top-Team #DieBestenKollegenDerStadt</li>
<li>Perspektiven im Kundenservice und F&uuml;hrungskr&auml;fte-Entwicklung auch f&uuml;r Quereinsteiger</li>
<li>Einen verantwortungsvollen Umgang mit Kolleg:innen und Ressourcen in einem inhabergef&uuml;hrten Unternehmen</li>
<li>Einen verl&auml;sslichen &amp; krisensicheren Arbeitsplatz</li>
<li>private Krankenversicherung</li>
</ul>Als Kundenberater:in in Sales-Projekten profitierst Du von attraktiven Benefits, wie 
 
<ul><li>Gro&szlig;e Firmenfeiern und Teamevents</li>
<li>Div. Incentiveprogramme f&uuml;r alle Call-Center Mitarbeiter*innen</li>
</ul>KiKxxl tritt f&uuml;r ein wertsch&auml;tzendes und vorurteilsfreies Arbeitsumfeld ein, das Talente auf Grund ihrer Leistungen sch&auml;tzt &ndash; unabh&auml;ngig von Alter, ethnischer Herkunft und Nationalit&auml;t, Geschlecht und geschlechtlicher Identit&auml;t, k&ouml;rperlichen und geistigen F&auml;higkeiten, Religion und Weltanschauung, sexueller Orientierung und sozialer Herkunft. Die Anerkennung und die F&ouml;rderung vielf&auml;ltiger Potenziale schaffen wirtschaftliche Vorteile f&uuml;r unsere Organisation.</div></div></div>

Call Center Agent (m/w/d) an Standorten in der Türkei

K.H. Solutionz

K.H Solutionz is looking for Call Center Agent for UAE based Telecom project. We will provide product training and equal growth opportunities to all our employees.To secure a job at our organization, you should be: -Highly proficient in English -Have impeccable conversational and communication skills -Have a can-do attitude -Experience of Call Center will be preferred -Be willing to learn and grow -Self-Motivated -Be hardworking &amp; punctual.Experience: Fresh &amp; Experience person also can applyLocation: Shahrah-e-Faisal, Karachi Remuneration Package: Basics+Uncapped Commissions + Daily &amp; Weekly Incentives. Shift Timing: 10:30 AM - 7:00 PM (Morning Shift) Working Days: Monday - SaturdayAlso share resume on WhatsApp: 0334-6776677Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Call center Agent

AffinityVibez (Pvt) Ltd

We&rsquo;re Hiring: Call Center Agents (Night Shift | On-site)About Us: At Telegenix, we connect businesses with customers through innovative B2C solutions and excellent customer service. We&rsquo;re expanding our team and looking for 15 energetic, motivated individuals to join us as Call Center Agents &mdash; no prior experience required!What You&rsquo;ll Do:<ul><li>Make outbound cold calls to potential customers (scripted campaign)</li><li>Follow provided scripts to present products and engage customers</li><li>Record call details and results in the CRM system</li><li>Achieve daily call volume and sales targets</li></ul>What We&rsquo;re Looking For:<ul><li>Good communication and listening skills</li><li>Confidence and a positive, goal-oriented attitude</li><li>Willingness to learn and follow scripts</li><li>Ability to work night shifts</li><li>Freshers and entry-level candidates are encouraged to apply &ndash; full training will be provided!</li></ul>Perks &amp; Benefits:<ul><li>Basic salary: 30K &ndash; 40K</li><li>High commissions &amp; uncapped incentives</li><li>Weekends off (Monday&ndash;Friday schedule)</li><li>Paid leave (annual, paternity, bereavement &amp; holidays)</li><li>Supportive, growth-oriented work culture</li></ul>Shift Timing: 8:00 PM &ndash; 5:00 AM Working Days: Monday &ndash; Friday Location: Wapda Town Phase 1 (On-site) Company: Telegenix Total Positions: 15Apply Now: Via WhatsApp or Indeed &rarr; 0322-3926840Kickstart your career in sales and customer service &mdash; Join Telegenix and grow with us!#Hiring #CallCenter #CustomerService #Sales #Freshers #ColdCalling #Jobs #CareerGrowth #TelegenixJob Type: Full-timeJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Sales Agents (Night Shift)

OOP Technologies

Job Description: We are seeking a Senior Call Center Agent with expertise in digital services to join our dynamic team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations with a strong understanding of web services, SEO, and digital solutions. This role requires excellent communication skills to effectively engage with clients, understand their business needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Handle outbound calls to promote and sell digital services (Web Development, SEO, and related solutions).</li><li>Build and maintain positive client relationships through professional communication.</li><li>Identify customer needs and recommend appropriate digital services to meet their goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably in IT/Digital Services).</li><li>Strong knowledge of web services, SEO, and digital marketing solutions.</li><li>Excellent spoken and written communication skills (English proficiency preferred).</li><li>Ability to persuade, negotiate, and handle objections professionally.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Senior Call Center Agent – Digital Services

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