call center assistant

Fast Track Call TAXI

Fasttrack Call Taxi is looking for a Call Center Assistant Manager to support daily call center operations and ensure smooth coordination between customers, drivers, and executives. The ideal candidate should have strong leadership skills, operational knowledge, and the ability to handle pressure in a fast-paced environment.Key Responsibilities<ul><li>Assist the Call Center Manager in day-to-day operations</li><li>Supervise and guide call center executives</li><li>Handle booking allocations, dispatch issues, and escalations</li><li>Monitor call quality, response time, and customer satisfaction</li><li>Coordinate with drivers, operations team, and branch staff</li><li>Handle customer complaints and ensure timely resolution</li><li>Prepare daily reports (bookings, trips, issues, performance)</li><li>Ensure adherence to company policies and service standards</li><li>Support training of new call center staff</li></ul>Required Skills &amp; Qualifications<ul><li>Graduate / Diploma (Any discipline)</li><li>Minimum 1&ndash;3 years experience in call center or taxi operations</li><li>Experience in cab booking / dispatch systems preferred</li><li>Strong communication skills in Tamil &amp; English</li><li>Good leadership and team-handling ability</li><li>Basic computer knowledge (MS Excel, CRM systems)</li><li>Ability to work in rotational shifts</li></ul>Preferred Candidate Profile<ul><li>Experience in Call Taxi / Transport / Logistics industry</li><li>Problem-solving mindset</li><li>Calm under pressure and customer-focused</li><li>Local area knowledge is an added advantage</li></ul>Benefits<ul><li>Stable job with growth opportunities</li><li>Performance-based incentives</li><li>Supportive work environment</li><li>Career development within Fasttrack network</li></ul>How to ApplyInterested candidates can apply directly through Indeed or contact the Fasttrack office for further details.Job Types: Full-time, Permanent, FresherPay: ₹10,000.00 - ₹12,000.00 per monthBenefits:<ul><li>Food provided</li><li>Provident Fund</li></ul>Work Location: In person

Assistant Operations Manager

DS Marketing Agency

We are hiring Call Center Agents (Freshers) for our growing team. This is a great opportunity for O Level, A Level, Intermediate, and Graduate students who want to start a career in the call center industry, customer service, or sales.Key Responsibilities<ul><li>Handle inbound and outbound calls</li><li>Provide customer support and sales assistance</li><li>Generate leads and close sales (for sales campaign)</li><li>Maintain call records and CRM updates</li><li>Achieve daily and monthly targets</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>O Level / A Level / Intermediate / Graduates</li><li>Good English communication skills</li><li>Confident and energetic personality</li><li>Willing to work in Evening or Night shifts</li><li>Basic computer knowledge</li></ul>Benefits<ul><li>Fixed Salary + Commission</li><li>Performance Bonuses</li><li>Training for Freshers</li><li>Career Growth in Call Center &amp; Sales</li><li>Professional Work Environment</li></ul>Apply Now WhatsApp: (0318-1490668) Call Center Jobs, Evening Shift Jobs, Night Shift Jobs, Freshers Call Center Jobs, Customer Service Jobs, Sales Agent Jobs, Lahore Call Center Jobs#CallCenterJobs #FreshersJobs #EveningShift #NightShift #CustomerService #SalesJobs #LahoreJobs #HiringNow #OLevel #ALevel #GraduateJobsJob Types: Full-time, Internship, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents (Freshers )

biniTelecom

Job DescriptionWe are seeking an experienced ACA &amp; Medicare Call Center Trainer to deliver training programs for agents handling Affordable Care Act (ACA) and Medicare products. The trainer will support onboarding, compliance, and performance improvement initiatives within the call center.Key Responsibilities<ul><li>Conduct ACA and Medicare training for new and existing agents.</li><li>Ensure compliance with CMS and regulatory guidelines.</li><li>Develop and update training materials.</li><li>Monitor calls and provide coaching and feedback.</li><li>Track training effectiveness and agent performance.</li><li>Stay updated on ACA and Medicare policy changes.</li></ul>Job Requirements<ul><li>Minimum 1 year of experience as a call center trainer (required).</li><li>Minimum 1 year of ACA and Medicare experience (required).</li><li>Excellent communication and presentation skills.</li><li>Experience in coaching, call monitoring, and performance management.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Trainer For Call Center

The Talenters

Job description:Outwerk Solutions, a leading international call center, is looking for Call Center Agents who are fluent in English and ready to earn big!Job Details: Shifts Available:<ul><li>Part-time: 6:00 PM - 1:00 AM</li><li>Full-time: 6:00 PM - 3:00 AM</li></ul>In Ramadan shift starts at 7:30pmDays: Monday - Friday (Weekends Off!)<ul><li>What We Offer:</li></ul>Salary up to 60,000 PKR + Commissions &amp; IncentivesEarn up to 100k with attractive commission structure<ul><li>Performance-based Bonuses</li><li>Career Growth Opportunities</li><li>Fun &amp; Professional Work Environment</li></ul>Requirements:<ul><li>Fluent English Communication Skills (Mandatory)</li><li>Strong persuasion &amp; sales skills</li><li>Ability to work in a fast-paced environment</li><li>Prior call center experience is a plus, but freshers are welcome!</li></ul>Apply Now! Send your CV via WhatsApp at 0349-3613193or come for walk-in interview between 8pm - 9pmLocation: Park Avenue, 1st Floor, Suite No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiDon't miss this opportunity to boost your career!Job Types: Full-time, Part-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Agents (English Fluency Required!) Part time/ Full time

Superior Tech Solutions (Private) Limited

Location: Siddique Trade Center, Main Gulberg 2, LahoreJob Type: Full-time Working Days: Monday &ndash; Friday (Saturday &amp; Sunday OFF) Shift Timing: 7:00 PM &ndash; 4:00 AMSalary: 30,000 &ndash; 80,000 PKR + Uncapped Commission Superior Tech Solutions is looking for energetic and motivated Call Center Agents to join our outbound campaign team. This role requires excellent communication skills, confidence on calls, and the ability to meet targets.Responsibilities:<ul><li>Make outbound calls to potential clients</li><li>Explain products/services clearly</li><li>Meet daily and weekly call targets</li><li>Maintain records of calls and client responses</li><li>Provide excellent customer service</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Freshers and experienced candidates welcome</li><li>Comfortable with night shift (7 PM &ndash; 4 AM)</li><li>Able to work Monday to Friday</li></ul>Benefits:<ul><li>Competitive salary + uncapped commission</li><li>Opportunity for growth within the company</li><li>Friendly and professional work environment</li><li>Immediate joining</li></ul>How to Apply: Send your CV via WhatsApp: 0324-6080768 OR Apply directly through Indeed &ldquo;Apply Now&rdquo; buttonJob Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Agent – Night Shift

Bespoke Professionals

Location: Bahrain Salary: BD 400 &ndash; 600 (based on experience &amp; performance)We are hiring driven call center and tele sales professionals to join multiple client organisations across different industries.Key Responsibilities:<ul><li>Identify and approach potential customers</li><li>Present products or services clearly and confidently</li><li>Achieve monthly sales targets</li><li>Maintain client relationships and follow up on leads</li><li>Update sales reports and CRM systems</li></ul>Requirements:<ul><li>Strong communication skills (English is an advantage)</li><li>Sales experience preferred but not essential</li><li>Confident, target-oriented, and professional attitude</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, Contract, Internship, New gradPay: BD400.000 - BD600.000 per monthApplication Question(s):<ul><li>What is your email address ?</li><li>How many years of experience do you have in Call Center ?</li><li>What is your Nationality ?</li></ul>

Call Center and Tele sales Job

PakWheels

<div>As a Quality Assurance Executive at PakWheels.com, you&rsquo;ll play a crucial role in upholding our high standards of customer service by ensuring every call reflects our commitment to excellence. You will collaborate closely with the Customer Support team, using your keen attention to detail to identify areas for improvement and drive continuous enhancement of customer interactions. This role requires strong analytical skills, a passion for quality, and a proactive approach to coaching and development within a dynamic, fast-paced environment.
Responsibilities:
<ul><li>Monitor and evaluate recorded calls to assess adherence to scripts, product knowledge, and customer satisfaction.</li>
<li>Provide constructive and actionable feedback to agents, highlighting both strengths and areas for improvement.</li>
<li>Develop and maintain call center quality standards, guidelines, and audit processes.</li>
<li>Conduct regular performance audits to identify trends and areas for development within the support team.</li>
<li>Analyze key call metrics such as average handle time, first call resolution rates, and customer satisfaction scores to drive continuous improvement.</li>
<li>Design and deliver targeted training and coaching sessions to help agents enhance their skills and performance.</li>
<li>Collaborate with management to identify and implement strategies to improve overall call center quality and customer service delivery.</li>
</ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in a relevant field.</li>
<li>Proven experience in a call center quality assurance role is preferred.</li>
<li>Certification in customer service or quality assurance is a plus.</li>
<li>Strong listening skills with the ability to attentively analyze and evaluate recorded calls.</li>
<li>Effective communication and coaching skills for providing actionable feedback to agents.</li>
<li>Solid understanding of customer service best practices, particularly within a call center environment.</li>
</ul>
At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.</div>

Quality Assurance Executive (Call Center)

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