call center associate

The Salvation Army

<div><div>About the Job:</div><div>
The Donor &amp; Customer Communications Associate serves as the first point of contact for donors, customers and the public who reach out to our Call Center. They provide professional, courteous, and informative assistance regarding donations of goods and vehicles, as well as other services offered by The Salvation Army. This role ensures that all communication is handled with a high degree of accuracy, empathy, and efficiency while supporting the mission of The Salvation Army. 
 
Duties and Responsibilities:</div><ul><li>
Respond to all communications in a courteous, professional, and timely manner.</li><li>
Clearly and briefly explain the Vehicle and Goods Donation programs, provide store information, and contact information for other services offered through The Salvation Army.</li><li>
Handle all inquiries and concerns calmly and respectfully.</li><li>
Communicate effectively with donors regarding pickups or issues related to donated vehicles.</li><li>
Accurately collect and enter donor information into the designated system. Maintain a working knowledge of internal systems such as CATS, DSS, and other programs.</li><li>
If necessary, handwrite details neatly and input into the system as soon as possible in the event of a system outage.</li><li>
Provide guidance regarding abandoned vehicles, rejected items, or donation cancellations.</li><li>
Assist donors by rescheduling pickups or resolving any issues that may arise.</li><li>
Escalate complex issues to the Assistant Director or Director as needed.</li><li>
Assist with general administrative tasks such as preparing donor mailings (folding, stuffing, labeling), completing forms, and organizing paperwork.</li></ul><div> 

Qualifications:</div><ul><li>
Good command of the English language, both verbal and written.</li><li>
Strong attention to detail and proofreading skills.</li><li>
Professional demeanor with strong interpersonal and customer service skills.</li><li>
Working knowledge of computers &amp; Microsoft products.</li></ul><div></div><div> 
About The Salvation Army ARC Command:</div><div>
For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.</div> 

About The Salvation Army ARC Command: 
For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.</div>

Call Center Associate

Noorani Seeds, Hyderabad

Job Requirements:&middot;Requirements:<ul><li>2 years of experience in Sales and Marketing</li></ul><ul><li>Graduate (bachelor&rsquo;s degree required)</li></ul><ul><li>Strong knowledge of sales techniques</li></ul><ul><li>Extensive experience in customer communication and excellent customer-dealing skills</li></ul><ul><li>Both male and female candidates may apply</li></ul><ul><li>Only candidates who fully meet the above requirements should submit their application</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs22,000.00 per monthWork Location: In person

Call Center Sales Associate

CSR services LLC

We are looking for enthusiastic and confident Female Call Center Representatives to join our team for the morning shift. Candidates with strong communication skills and a customer-focused attitude are encouraged to apply. Fresh candidates are welcome.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Provide information and support to customers</li><li>Maintain accurate call records and reports</li><li>Achieve assigned performance targets</li><li>Ensure excellent customer service standards</li></ul>Requirements:<ul><li>Minimum Intermediate education</li><li>Age: 18&ndash;30 years</li><li>Basic English communication skills</li><li>Strong interpersonal and communication abilities</li><li>Female candidates only</li><li>Marital status does not matter (age criteria must be met)</li></ul>Salary &amp; Benefits:<ul><li>Salary: PKR 50,000</li><li>Attractive performance-based incentives</li><li>Professional work environment</li><li>Career growth opportunities</li></ul>Working Hours:<ul><li>Office Timing: 10:00 AM &ndash; 6:30 PM</li><li>Interview Days: Monday to Saturday</li><li>Interview Timing: 11:00 AM &ndash; 4:00 PM</li></ul>Office Address:Gulshan-e-Jamal, Near Shaheen Shinwari Restaurant, Karachi.Pay: From Rs50,000.00 per monthWork Location: In person

Call Center Representative (Morning Shift) – Female Only

Ochsner Health

<div>We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job welcomes and connects the consumer to the health system. Handles acquisition, front door navigation, care coordination and transitions of care. Delivers excellent care and meets the unique care needs for various segments of patient populations that interact with the health system. Takes incoming contacts (including but not limited to: calls, live chats, emails, texts), and determines correct pathway and next steps for patient. Coordinates with clinic partners if access barriers exist to get the patient what they need. Develops and fosters interpersonal relationships with stakeholders inside and outside of team by offering patient focused solutions and demonstrating an elevated level of attention, care and follow up to close customer service loop. Creates opportunities and options for patients by addressing preventive care screenings and annual appointments.
CAC; rotating Saturdays 7am-3:30pm
Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required &ndash; High school diploma or equivalent.
Preferred &ndash; Bachelor&rsquo;s degree.
Work Experience
Required &ndash; Four years of experience in customer service, appointment coordinator or another related field.
Knowledge Skills and Abilities (KSAs)<ul><li>
Excellent critical thinking skills.</li><li>
Ability to maintain a patient/consumer focused approach in all interactions.</li><li>
Ability to solve potentially complex navigation problems.</li><li>
Proficient in navigating and managing multiple systems.</li><li>
Excellent interpersonal skills and ability to manage multiple stakeholders.</li><li>
Ability to use appropriate judgement on when to employ non-traditional, effective solutions to fully resolve stakeholders needs.</li><li>
Proficiency in technology applications and various software packages specific to role.</li><li>
Ability to prioritize, organize and coordinate multiple work assignments in a fast-paced environment.</li></ul>
Job Duties<ul><li>
Maintains a patient/consumer focused approach in all interactions while engaging in holistic coordination of care for consumers by optimizing patient care setting and matching right setting/right time.</li><li>
Manages patient egresses, including but not limited to phone, email, text, live-chat, etc.</li><li>
Delivers first contact resolution provides the patient with right care outcome.</li><li>
Responds to patient and provider request with a focus on transforming experience by building trust and rapport.</li><li>
Provides timely and effective resolutions that exceed stakeholder expectations.</li><li>
Develops and fosters interpersonal relationships with stakeholders inside and outside of team by proactively offering patient focused solutions and demonstrating an elevated level of attention, care and follow up to close customer service loop.</li><li>
Navigates escalations to clinic partners with poise and skill to resolve patient issues.</li><li>
Navigates and flexes between the varying needs of patient segments to eliminate barriers to efficient delivery of care.</li><li>
Identifies system service delivery problems and potential solutions for effective patient management interventions.</li><li>
Serves as liaison with medical staff, nursing staff and ancillary department staff to eliminate barriers to ensure delivery of care.</li><li>
Serves as a subject matter expert and brand ambassador for our service line focuses on retention by creating opportunities and options for patients by addressing preventive care screenings and annual appointments.</li><li>
Performs other related duties as assigned.</li></ul>
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance &amp; Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.</div>

Access Liaison- Call Center- Mid Shift

Productions LLC

Job Overview We are seeking a dedicated and personable Customer Service Associate to join our dynamic team. In this role, you will be the primary point of contact for our clients, providing exceptional support and ensuring a positive experience. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently. Multilingual abilities and previous call center experience are highly valued to serve our diverse customer base effectively.Duties<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat channels</li><li>Provide accurate information regarding products, services, and account details</li><li>Assist customers with troubleshooting issues and resolving complaints to ensure satisfaction</li><li>Process transactions including cash handling and data entry with precision</li><li>Maintain detailed records of customer interactions using Microsoft Office and other CRM tools</li><li>Conduct outbound calling campaigns to follow up with clients or promote new offerings</li><li>Support client services by coordinating appointments, scheduling, and follow-up communications</li><li>Uphold excellent phone etiquette and communication skills to foster positive relationships</li><li>Analyze customer feedback and support data to identify trends and improve service quality</li></ul>Requirements<ul><li>Proven experience in customer support, call center roles, or client services preferred</li><li>Strong communication skills in English; bilingual abilities are a plus for serving diverse populations</li><li>Proficiency in Microsoft Office Suite (Word, Excel) and general computer skills</li><li>Ability to handle multiple tasks efficiently in a fast-paced environment</li><li>Excellent phone etiquette, active listening skills, and professionalism</li><li>Experience with data entry, typing accuracy, and analysis skills for reporting purposes</li><li>Previous experience with outbound calling or sales is advantageous</li><li>Ability to work independently as well as part of a team in a customer-focused setting</li></ul>Pay: $22.25 - $26.79 per hourApplication Question(s):<ul><li>confirm email</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: Remote

Customer Service Associate

Young World Child Care & Learning Center

Job Overview:Young World Child Care &amp; Learning Center is looking for a Georgia Pre-K Assistant Teacher A.S.A.P!!!Requirements: Candidate MUST meet at least ONE of the following credentials:<ul><li>Valid Paraprofessional certificate</li><li>Valid CDA (Child Development Associate)</li><li>TCC/TCD (Technical College Diploma) in Early Childhood Education</li><li>Associate, Montessori, bachelor's degree or higher in any subject.</li></ul>Responsibilities include:<ul><li>Strong communication and interpersonal skills</li><li>Patience, compassion, and the ability to connect with young children.</li><li>CPR and First Aid certification (or willingness to obtain)</li><li>Ability to pass a background check.</li></ul>Serious and interested candidates are encouraged to apply.Please call (770) 921-3888 to set up an interview with Mrs. Ada or Mr. Wilson.Salary: $15.00-$18.00 per hour (Salary is negotiable)Work Schedule:<ul><li>7:00am-3:30pm</li><li>Monday to Friday</li></ul>Experience:<ul><li>Teaching: Minimum of 1 year experience with Georgia Pre-K (Preferred)</li></ul>Benefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul>School type:<ul><li>Candidate must have reliable transportation</li><li>Stone Mountain, GA 30087: Reliably commute or planning to relocate before starting work (Required)</li></ul>Job Types: Full-time, ContractBenefits:<ul><li>Employee discount</li><li>Paid time off and Holidays</li><li>Professional development assistance</li></ul>Ability to Commute (Reliable Transportation is a MUST)Work Location: In personPay: $15.00 - $18.00 per hourBenefits:<ul><li>Employee assistance program</li><li>Employee discount</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: In person

Georgia Pre-K Assistant Teacher

UAB Medicine

<div><div><div><div>Work Schedule: Full Time, Monday - Friday, 8am - 5pm 
Work Location: Access Call Center, Remote 
 
The Access Center Representative will have good communication skills, both written and verbal, along with good active listening skills. This is an entry-level position and typical duties include, answering customer calls or completing general tasks and providing accurate, satisfactory answers or resolutions; reviewing customer accounts and providing general updates and information, and the ability to de-escalate situations, and escalate when necessary. Must be comfortable working in a fast-pace environment, with adaptability and flexibility. The Access Center Representative will be highly encouraged to complete the professional growth and competency program assigned to this position to develop the skills and knowledge to advance to the Access Center Associate position within one year of starting position. 
 
Ambulatory Access Services includes but is not limited to, medical record and encounter creation, registration, appointment scheduling, insurance verification, pre-authorization, communication of patient responsibility, and other pre-arrival activities in both an ambulatory and hospital setting.

</div><div><div>Position Requirements: 
EDUCATION AND EXPERIENCE: 
Required: High School diploma or equivalent.
 
Preferred: Customer service or related experience. 
This position is 100% remote, and the ideal candidate must provide: 
 
<ul><li>High speed internet access</li><li>Dedicated, secure and safe workspace.</li><li>Noise-free environment to take patient calls.</li></ul> 
TRAITS &amp; SKILLS:
 
Must be self-directed / self-motivated; must have excellent communication and possess outstanding customer service and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for one&rsquo;s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.
</div>
</div></div>UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.</div></div>

Access Center Representative - Access Call Center

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