call center associate

Disney Vacation Club

About the Role & Team The Global Sales Contact Center (GSCC), part of Disney Vacation Club, is seeking individuals who genuinely enjoy connecting with people-whether by phone or virtually. If you're someone who can easily start conversations, especially in virtual settings, and naturally influence others in a short amount of time, this sales opportunity could be the perfect fit for you!Disney Vacation Club (DVC) is a vacation ownership/timeshare program that allows guests to enjoy Disney vacations and travel experiences around the world for years to come. Promoting DVC is a true team effort, but it all starts with you-inviting guests to learn more about DVC from the comfort of their own home. As a DVC Associate, you'll earn a guaranteed hourly wage plus variable pay ! If you're excited about this sales role, we encourage you to apply today!You will report to the DVC Sales Experience Manager.This is a Full-Time role located in Lake Buena Vista, FL.What You Will Do As a DVC Associate with the Global Sales Contact Center Team (GSCC), you will connect with guests over the phone to share more about the benefits of the Disney Vacation Club and membership. This is a performance-driven sales role that involves making outbound calls to warm leads, following structured scripts, and upholding the highest standards of integrity throughout the sales process. Responsibilities <ul><li>Make outbound calls to inspire and invite guests to learn more about DVC and transfer the phone call to sales partners.</li><li>Schedule Disney Vacation Club (DVC) sales tours and appointments with guests at home before they arrive at any Disney destination-including Walt Disney World, Disneyland Resort, and Aulani.</li><li>Generate leads and improve opportunities to increase sales revenue by following the call scripts and guidelines. </li><li>Assist with inbound calls and other virtual responsibilities in a changing work environment to achieve sales goals. </li><li>Overcome objections and use persuasive skills to highlight the DVC membership benefits.</li><li>Communicate clearly and efficiently to respect guests' time.</li><li>Share your passion for Disney as needed. </li></ul> Required Qualifications & Skills <ul><li>1+ years' experience with Guest interactions in a comparable sales center or call center environment. </li><li>Strong computer skills, including proficiency with Windows-based systems and call center applications, as well as the ability to quickly adapt to company-specific software.</li><li>Self-motivated, disciplined, and able to consistently make outbound calls.</li><li>Available to work weekends, holidays, daytime, and/or late evening, and adjust schedules based on business needs.</li><li>Professional reliability and ability to adhere to the attendance policy, including scheduled work shifts, lunch/breaks, and punctuality. </li><li>Potential opportunity to work from home, with a professional environment suitable for making phone calls. All necessary equipment will be supplied.</li></ul>Optional Work from Home Office Environment <ul><li>This role is available as a fully onsite or hybrid.</li><li>To work hybrid, you must be able to work from both home and the office located within Walt Disney World.</li><li>While working from home, you must have a quiet room with a desk, reliable high-speed internet, stable electric power with a surge protector to support all equipment, and free from any background noise.</li></ul> Preferred Qualifications <ul><li>Familiarity with Disney's service standards and how they could potentially drive success in the Disney Vacation Club sales through service process.</li><li>Multi-lingual in addition to English (Spanish, Portuguese, Japanese).</li><li>Knowledge of Disney Vacation Club. </li><li>A strong understanding of Disney standards and Guest service expectations.</li></ul>Education High School Diploma or equivalent.Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at

DVC Associate (Global Sales Contact Center)

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader">Call Center CoordinatorPart Time</h4></div><div>
Posted On: Monday, November 10th, 2025</div></div></div><div><div>
Description</div><div>
Role Purpose:
Responsible for presenting a professional Call Center services to achieve departmental goals and objectives.
Key Responsibilities:<ul><li><div>
Manage outbound calls in a polite and professional manner.</div></li><li><div>
Ensure the customer satisfaction by performing necessary outbound calls related to appointments confirmation and cancellation.</div></li><li><div>
Perform reports that required by direct supervisor.</div></li><li><div>
Maintain and improve quality results by adhering to approved standards and guidelines.</div></li><li><div>
Communicate and confer with customers by using various web based tools.</div></li><li><div>
Execute effective communication skills to deal tactfully with different kinds of customers.</div></li><li><div>
Implements appropriate policies and procedures to achieve the Hospital&rsquo;s goals and objectives in pursuit of Standards of Care, Quality / Performance Improvement</div></li><li><div>
Perform any other tasks within his/her competence as directed by the Call Center Manager.</div></li></ul></div></div><div><div>
Requirements</div><div>
Necessary Knowledge and Experience:<ul><li>
0 - 1 years of experience in the related field</li></ul>
Education and Certification Requirements:<ul><li>
High school diploma or equivalent.</li></ul></div></div><div><div>
Summary</div><div><div><div><div>
Industry:</div><div><div>
Hospital &amp; health care</div></div></div><div><div>
Experience Required:</div><div><div>
1 year(s) minimum</div></div></div><div><div>
Career Level:</div><div><div>
Officer</div></div></div></div></div></div><div>
Required Skills<div>
Computer Literacy (Word, Excel, Powerpoint)
Supervision Skills
Adaptability
Teamwork
Good Communication Skills
Flexibility
Dependability And Responsibility
Honesty And Integrity
Strong Work Ethic
Motivated To Grow And Learn
Strong Self-Confidence
Self-Motivated
Possessing A Positive Attitude</div></div><div>
Languages<div>
EN - Full Professional Proficiency
AR - Full Professional Proficiency</div></div></div>

Call Center CoordinatorPart Time

Octet Solutions(SMC-PVT) Limited

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Meet key call center KPIs: AHT (Average Handle Time), FCR (First Contact Resolution), CSAT (Customer Satisfaction), and SLA adherence.</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Requirements<ul><li>Minimum 6 months of experience in a Call Center or Customer Support role (preferably within IT/Software).</li><li>Excellent English communication skills (verbal and written).</li><li>Tech-savvy with the ability to explain software solutions in simple terms.</li><li>Strong problem-solving skills, patience, and attention to detail.</li><li>Experience handling social media customer queries (Facebook, LinkedIn, Instagram).</li></ul>Benefits<ul><li>Competitive salary based on experience.</li><li>Career growth opportunities.</li><li>Free training on company products and tools.</li><li>Supportive work culture in a growing international tech environment.</li></ul>Location: 30 R, DHA Phase 8, Ex Air Avenue, Lahore ( near Neon Square)Timings: 8:00 pm - 5:00 am ( On site- Night Shift)Job Type: Full-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Are you able to travel on-site Mon-Fri (8:00 pm - 5:00 am ) Night Shift ? </li><li>Do you have good communication and spoken english skills?</li></ul>Work Location: In person

Call Center Agent – Software Support ( Night Shift, Female Preferred)

The Diligence Network

IMPORTANT NOTE(s)<ul><li>Keep in mind that this is an OFFICE BASED JOB;</li><li>before applying, read the entire job description.</li></ul>Work location:- Candidate must be able to commute easily to our office location (Near Millennium Mall Karachi)We are currently recruiting fresh-experienced individuals for the position of CALL CENTER REPRESENTATIVE for a simple Lead Generation project. (no sales) which is an ideal opportunity for undergraduates as well as professionals to learn and earn simultaneously in order to develop their skill and abilities for corporate world.JOB DESCRIPTION&ndash; To interact with recurring and new customer energetically in developing business and follow up through calls &amp; emails. (training will be provided to the freshers)WE OFFER<ul><li>Non-rotational fixed shift hours, no overtime (Evening 6:00 pm &ndash; 12:30 am)</li><li>Fixed Salary Packages</li><li>Daily-Weekly-Monthly KPI Bonuses</li><li>Uncapped Commissions</li><li>Regularity &amp; Conveyance/Fuel Allowances</li><li>Friendly and professional working atmosphere.</li><li>Knowledgeable training sessions for interpersonal skills development,</li><li>Internal growth opportunities.</li><li>Earn 35,000-60,000 per month (in part time 6hrs job)</li></ul>REQUIREMENTS<ul><li>Academic qualification:- Intermediate, Bachelors, O/A Levels &amp; University Undergraduates may APPLY (if shift hours are suitable).</li><li>Candidate must have basic knowledge of Outbound Call Center operations</li><li>Must be energetic, enthusiastic, creative, muiti-tasking, active listener and a confident person</li><li>Must be proficient in spoken &amp; written English (fluent)</li></ul>You may apply through indeed or Send your resume on our whatsapp business given below.Here is our social media presence.<ul><li>Whatsapp:- http://wa.me/message/LFA7TX7TRHPIN1</li><li>Facebook:-http://www.facebook.com/TDNGLOBAL</li><li>Instagram:-http://www.instagram.com/thediligencenetwork</li><li>Linkedin:- http://www.linkedin.com/company/the-diligence-network</li></ul>Job Types: Part-time, Internship, Fresher Contract length: 0.01 monthsPay: Rs35,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Can you work the evening shift, which runs from 6:00 PM to 12:30 AM?</li><li>Is it easy for you to commute to our office in Gulistan-e-Johar, which is located close to the Millennium Mall?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

(On-site) Fresh-Experienced Part time CALL CENTER AGENTS required for Evening shift (6p-12a)

The Talenters

Job description:EARN BIG with a Fixed Salary + UNLIMITED COMMISSIONS!Outwerk Solutions, an International Call Center, is looking for Confident &amp; Fluent English Speakers to join our Part-Time Sales Team! NO EXPERIENCE NEEDED &ndash; Just the Right Attitude and Excellent English communication skills.Shift Timings: Part Time : 7:00 PM - 2:00 AM (Monday to Friday)Full Time: 7:00 PM - 4:00 AM Weekends OFF &ndash; Enjoy Your Saturdays &amp; Sundays! Location: Park Avenue, 1st Floor, Suite No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, Karachi What&rsquo;s in it for YOU? Fixed Salary + HIGH Commissions &ndash; No limit on earnings! Daily, Weekly &amp; Monthly Bonuses &ndash; More effort, more rewards!Rapid Growth &ndash; Perform well and climb the ladder fast! No Experience? No Problem! We provide complete training!What We Need? Excellent English Speaking Skills Confidence &amp; Sales Enthusiasm Go-Getters Who Want to Earn MORE! READY TO JOIN? APPLY NOW! WhatsApp Your CV at +92 3493613193 Walk-in Interviews from 05:00 PM &ndash; 06:00 PMLocation: Park Avenue, 1st Floor, Suite No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiLIMITED SEATS! Secure Your Spot &amp; Start Earning BIG!Pay Upto: Rs40,000.00 - Rs60,000.00 per monthJob Types: Full-time, Part-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Join Now - Part-time International Call Center Representative

Marriott International

Operational Leadership
<ul>
 <li>Oversee and manage performance metrics, including revenue, sales conversion, and call center KPIs.</li>
 <li>Ensure effective financial performance of the center.</li>
 <li>Drive overall guest and associate satisfaction across the operation.</li>
 <li>Manage human resources-related processes including hiring, onboarding, associate relations, payroll, performance evaluations, and scheduling.</li>
 <li>Partner with hotel properties to resolve issues, answer questions, and enhance booking experiences.</li>
 <li>Coordinate internal planning and leadership of all aspects of center operations.</li>
 <li>Support administration of policies, procedures, systems, and compliance with safety standards.</li>
</ul>
Sales and Revenue Generation
<ul>
 <li>Drive achievement of call center sales goals including conversion rates and revenue per call.</li>
 <li>Participate in the sales process and build relationships with key customers and property partners.</li>
 <li>Identify and implement cross-selling and upselling strategies to enhance performance.</li>
 <li>Benchmark center metrics against "best in class" standards and adopt best practices.</li>
</ul>
Leadership and Team Management
<ul>
 <li>Lead and support a team of managers and associates with a focus on career development.</li>
 <li>Foster a culture of service excellence and accountability.</li>
 <li>Provide coaching, mentorship, and recognition to drive strong performance.</li>
 <li>Support cross-functional collaboration with other contact centers and departments.</li>
 <li>Maintain consistent communication with leadership and team members.</li>
 <li>Lead regular departmental meetings and implement performance feedback mechanisms.</li>
</ul>
Quality, Compliance &amp; Safety
<ul>
 <li>Oversee site safety and cleanliness in line with ergonomic and emergency policies.</li>
 <li>Ensure the contact center is compliant with all Marriott standards and local laws.</li>
 <li>Actively participate in quality improvement efforts and associate engagement initiatives.</li>
 <li>Monitor and resolve payroll, attendance, and scheduling concerns.</li>
 <li>Promote a professional and positive work environment.</li>
</ul>
Stakeholder Management
<ul>
 <li>Serve as liaison to senior leadership, owner relations, and property teams.</li>
 <li>Champion strong communication, alignment, and transparency across teams.</li>
 <li>Represent the center on global and regional initiatives, meetings, and programs.</li>
 <li>Support other duties as assigned by the Area Director of Operations EMEA/CALA.</li>
</ul>

Site Leader CEC Dubai

Oversee and manage performance metrics, including revenue, sales conversion, and call center KPIs.
Ensure effective financial performance of the center.
Drive overall guest and associate satisfaction across the operation.
Manage human resources-related processes including hiring, onboarding, associate relations, payroll, performance evaluations, and scheduling.
Partner with hotel properties to resolve issues, answer questions, and enhance booking experiences.
Coordinate internal planning and leadership of all aspects of center operations.
Support administration of policies, procedures, systems, and compliance with safety standards.
Drive achievement of call center sales goals including conversion rates and revenue per call.
Participate in the sales process and build relationships with key customers and property partners.
Identify and implement cross-selling and upselling strategies to enhance performance.
Benchmark center metrics against "best in class" standards and adopt best practices.
Lead and support a team of managers and associates with a focus on career development.
Foster a culture of service excellence and accountability.
Provide coaching, mentorship, and recognition to drive strong performance.
Support cross-functional collaboration with other contact centers and departments.
Maintain consistent communication with leadership and team members.
Lead regular departmental meetings and implement performance feedback mechanisms.
Oversee site safety and cleanliness in line with ergonomic and emergency policies.
Ensure the contact center is compliant with all Marriott standards and local laws.
Actively participate in quality improvement efforts and associate engagement initiatives.
Monitor and resolve payroll, attendance, and scheduling concerns.
Promote a professional and positive work environment.
Serve as liaison to senior leadership, owner relations, and property teams.
Champion strong communication, alignment, and transparency across teams.
Represent the center on global and regional initiatives, meetings, and programs.
Support other duties as assigned by the Area Director of Operations EMEA/CALA.

Site Leader CEC

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