call center consultant

MLPCARE

<div>
 <p>
  <strong>
   We&rsquo;re Hiring! International Medical Consultant
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Join T&uuml;rkiye&rsquo;s leading hospital group and become part of our dynamic
  <strong>
   International Call Center Team
  </strong>
  !
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   General Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum Associate&rsquo;s degree,
  </li>
  <li>
   Advanced proficiency in at least one of the following languages:
   <strong>
    English, German, Russian, Bulgarian, or French
   </strong>
   (multilingual candidates are highly valued),
  </li>
  <li>
   Minimum 1 year of sales experience in health tourism (
   <strong>
    experience in hair transplantation, sleeve gastrectomy, or plastic surgery is a strong advantage
   </strong>
   ),
  </li>
  <li>
   Strong communication, customer focus, and organizational skills,
  </li>
  <li>
   Analytical mindset with effective problem-solving abilities,
  </li>
  <li>
   Proficiency in Microsoft Office applications and CRM systems.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage and follow up on applications received through the Call Center,
  </li>
  <li>
   Schedule and track appointments generated via digital or direct marketing channels,
  </li>
  <li>
   Communicate with potential international patients and provide information on healthcare tourism services,
  </li>
  <li>
   Identify sales opportunities and close deals,
  </li>
  <li>
   Prepare and present tailored price quotations for medical packages,
  </li>
  <li>
   Enter and update customer data into the company systems,
  </li>
  <li>
   Achieve sales targets through phone-based consultations and facilitate potential conversions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Bu ilana yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz veri sorumlusu MLP Sa&gbreve;l&inodot;k Hizmetleri A.&Scedil; ("MLPCARE") taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ("KVKK") ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla otomatik yollarla i&scedil;lenecektir. Ayd&inodot;nlatma Metni'ne
  </em>
  https://www.mlpcare.com/kisisel-verilerin-korunmasi
  <em>
   linkinden ula&scedil;abilirsiniz.
  </em>
 </p>
</div>


International Medical Consultant

Prime bpo and Telecommunications

<p>Prime BPO is hiring Sales Verification Consultant for our international Campaigns. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenance</p><p><b>Key Responsibilities:</b></p><ul><li>Make outbound calls to U.S. customers</li><li>Identify customer needs and offer appropriate medical equipment solutions.</li><li>Maintain accurate call logs and ensure compliance with campaign standards.</li><li>Achieve daily and monthly verification targets.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 year of experience in a call center</li><li>Fluency in English with a confident and clear accent.</li><li>Strong communication and verification skills.</li><li>Ability to meet performance targets and work night shifts.</li></ul><p><b>Interview Timings:</b></p><p>Walk-in Interviews: Mon&ndash;Fri | 6:00 PM &ndash; 11:00 PM</p><p>Location: First Floor, Plaza 169F, Civic Center, Bahria Town Phase 4.</p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

FE Verifier - Call Center

eClerx

<div><p><b>Job Description
</b></p><p>We are seeking an experienced and enthusiastic Call Center Trainer to join our team. This role is responsible for developing, delivering, and evaluating training programs that equip our call center agents with the skills needed to provide exceptional customer service. The ideal candidate will have strong communication skills, a passion for coaching, and experience working in fast-paced call center environments.
</p><p><b>Key Responsibilities
</b></p><ul><li>Facilitate and provide training for call center agents, including systems training, customer service skills, policies, and procedures.
</li><li>Conduct ongoing training sessions, refresher courses, and performance improvement workshops.
</li><li>Develop and update training materials, including manuals, presentations, job aids, and e-learning modules.
</li><li>Assess training effectiveness through evaluations, performance metrics, and feedback; recommend improvements as needed.
</li><li>Partner with call center leadership to identify skill gaps and implement targeted coaching plans.
</li><li>Monitor agent performance during nesting/simulation periods and provide hands-on support.
</li><li>Maintain accurate training records and reports.
</li><li>Stay current on product updates, process changes, and industry best practices.
</li><li>Support quality assurance initiatives by aligning training with performance standards.
</li></ul><p><b>Qualifications
</b></p><ul><li>High school diploma or equivalent required
</li><li>2+ years of experience in a call center training, quality assurance, or supervisory role.
</li><li>Strong presentation, facilitation, and communication skills.
</li><li>Ability to adjust training methods to accommodate various learning styles.
</li><li>Proficiency with call center systems, CRM platforms, and Microsoft Office Suite.
</li><li>Strong organizational skills and attention to detail.
</li><li>Ability to manage multiple training classes or projects simultaneously.
</li></ul><p><b>Work Location - </b>This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303.
</p><p><b>Compensation/Pay:
</b></p><p>Starting salary- $15.50/hr.
</p><p><b>Joining Bonus </b>- <b>$200 </b>(Payable in the first check after 60th day of employment)- Employee should be active on the date of paycheck.</p></div>

Call Center Trainer

Harley International Medical Clinic

<p><b>We Are Hiring: Experienced Call Center Executive (Male)</b></p><p><b>Key Responsibilities:</b></p><ul><li>Handle high-volume inbound and outbound calls professionally</li><li>Manage appointment bookings, rescheduling, cancellations, and follow-ups</li><li>Provide accurate information regarding doctors&rsquo; schedules, services, and clinic policies</li><li>Maintain excellent customer service standards</li><li>Coordinate with front desk and clinical teams to ensure smooth patient flow</li><li>Maintain call logs and daily reports</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 2&ndash;3 years of call center experience (preferably in a medical clinic/hospital)</li><li>Strong communication skills in English &amp; Hindi</li><li>Ability to work under pressure in a fast-paced environment</li><li>Proficiency in MS Office and call center systems</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary</li><li>Medical insurance</li><li>Annual paid leave</li><li>Visa</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

Experienced Call Center Executive (Male)

Work Work Ltd

<p>Call Center Agent &ndash; Renewable Energy</p><p><b>Location:</b> Office #913, 9th Floor, Al Hafeez Executive, Gulberg III, Lahore<br/><b>Hours:</b> 1:00 PM &ndash; 9:00 PM, Monday to Saturday<br/><b>Salary:</b> Negotiable</p><p><b>Responsibilities:</b></p><ul><li>Make outbound calls to warm leads in the renewable energy sector</li><li>Promote solar and air source heat pump solutions</li><li>Convert inquiries into qualified appointments or sales</li><li>Maintain accurate call records and follow company guidelines</li><li>Provide clear product information and excellent customer service</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 year of call center or telesales experience</li><li>Knowledge of solar, heat pumps, or renewable energy products</li><li>Strong communication and sales skills</li><li>Must work onsite in Gulberg III</li><li>Target-driven and able to work independently</li><li>Male and female candidates may apply</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 48 months</p><p>Application Question(s):</p><ul><li>Do you have previous call center or telesales experience?</li><li>Do you have knowledge of solar systems and air source heat pumps?</li><li>Can you work onsite in Gulberg III, Lahore?</li><li>Are you available from 1pm to 9pm, Monday to Saturday? (PST)</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>Have you worked on warm lead conversion roles before?</li><li>Can you start immediately?</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Call Center Agents – Renewable Energy Sector - UK based company

Virginia Credit Union

<div><div>Job Description:</div><div>
PRIMARY FUNCTION:</div><div>
The Contact Center Account Consultant I&rsquo;s primary function is to answer telephone inquiries regarding deposit and loan accounts while promoting credit union products and services and consistently giving quality service to members and all co-workers throughout the credit union.</div><div></div><div>
JOB DUTIES AND RESPONSIBILITIES:</div><div>
Perform all of the following functions in a call center environment on the phone:</div><ul><li>
Inform, Educate, and Advise members, regardless of the individual circumstances.</li><li>
Perform transfers, withdrawals, loan payments by transfer and advances from lines of credit by transfer or check. Takes check orders over the phone and processes Credit Card Payments.</li><li>
Assist members with the transfer program, payroll deductions, direct deposit, stop payments, SuperCheck and credit card inquiries.</li><li>
Promote the credit union by cross-selling products and services focusing on department goals and member needs.</li><li>
 Handle member inquiries and solves problems.</li><li>
Other duties may be required and assigned by the supervisor.</li><li>
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.</li><li>
Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.</li><li>
Report all Risk Management Policy violations in accordance with policy.</li></ul><div></div><div>
EXPECTATIONS:</div><ul><li>
Meet Contact Center service quality standards. Consistently give quality service to external and internal members. Treat members courteously and professionally while handling their requests promptly and accurately.</li><li>
Evaluate members&rsquo; needs and make recommendations that will help them achieve their financial goals.</li><li>
Consistently meet or exceed monthly cross-selling, quality, and time management goals.</li><li>
Build relationships with credit union members and team members.</li><li>
Contribute towards individual, team, &amp; department goals while promoting team spirit.</li><li>
Give feedback to the Managers and Supervisors about department and team goals and incentives.</li><li>
Attend training sessions as directed by Manager or Supervisor to keep skills current.</li><li>
Keep all member and credit union business confidential.</li></ul><div></div><div>
JOB QUALIFICATIONS:</div><div></div><div>
Knowledge: Credit union or banking industry knowledge preferred.</div><div></div><div>
Skills:</div><ul><li>
Must be able to operate a computer and other office equipment.</li><li>
Must be skillful when working with details such as numbers and names.</li><li>
Must have the ability to effectively communicate with members both verbally and in writing.</li><li>
Must be able to work in a stressful environment while being flexible.</li><li>
Must have the ability to consistently provide excellent service.</li></ul><div></div><div>
Minimum Education and Experience:</div><ul><li>
High school degree with additional business courses preferred.</li><li>
Prior experience in a busy public contact position at a credit union, financial institution, or a retail outfit.</li><li>
Must have experience with computers.</li><li>
Must have experience in handling member requests and inquiries.</li><li>
Contact center experienced preferred.</li></ul><div></div><div>
PHYSICAL REQUIREMENTS:</div><ul><li>
Ability to sit for long periods of time. Infrequent lifting or carrying of objects up to 10 pounds.</li><li>
Ability to speak and hear clearly with reasonable accommodation.</li></ul></div>

Contact Center Account Consultant I - Part Time 30 Hours

<p>Prime BPO is hiring Verifiers for our Final Expense Campaign. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenance</p><p><b>Key Responsibilities:</b></p><ul><li>Make outbound calls to U.S. customers</li><li>Identify customer needs and offer appropriate medical equipment solutions.</li><li>Maintain accurate call logs and ensure compliance with campaign standards.</li><li>Achieve daily and monthly verification targets.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 year of experience in a call center</li><li>Fluency in English with a confident and clear accent.</li><li>Strong communication and verification skills.</li><li>Ability to meet performance targets and work night shifts.</li></ul><p><b>Salary</b>: Up to 100,000 PKR plus incentives.</p><p><b>Interview Timings:</b></p><p>Walk-in Interviews: Mon&ndash;Fri | 6:00 PM &ndash; 11:00 PM</p><p>Location: First Floor, Plaza 169F, Civic Center, Bahria Town Phase 4.</p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Call Center Verifier

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