call center consultant

ABS INTERNATIONAL

We are looking for someone who has worked in a call center and knows how to listen to calls and check if the agent did a good job or not.<ul><li>Salary: PKR 45,000 &ndash; 55,000/month</li><li>Shift: 6:00 PM &ndash; 2:00 AM</li><li>Location: Gulshan-e-Iqbal, Karachi</li><li>Job Type: Full-Time | On-Site</li></ul>Your Daily Work Will Include:<ul><li>Listen to recorded and live calls of our agents</li><li>Give each call a score based on a checklist we provide</li><li>Write simple and clear feedback for agents and their team leads</li><li>Attend weekly team meetings to discuss call quality</li><li>Report any common mistakes or problems to the manager</li></ul>We Need Someone Who:<ul><li>Has at least 6 months to 1 year of call monitoring experience in a BPO or call center</li><li>Understands how sales and customer support calls work</li><li>Can use Excel or Google Sheets and call recording tools</li><li>Can write feedback in English clearly</li><li>Is available to work evening shift, 6 days a week &mdash; on-site only</li></ul>&gt; Important &mdash; Please Read Before Applying:This job is only for people who have worked in a call center or BPO. If your experience is in software testing, IT, or app/website QA &mdash; this is not the right role for you.Salary &amp; Benefits:<ul><li>PKR 45,000 &ndash; 55,000 per month based on experience</li><li>Salary always paid on time &mdash; no exceptions</li><li>proper training provided from day one</li><li>Clear path to grow into Senior QA or Team Lead role</li><li>Stable long-term job with a well-established company</li></ul>How to Apply:Apply on Indeed with your updated CV. Keep your phone active &mdash; we will call shortlisted candidates directly.We welcome applications from all candidates regardless of gender or background.Pay: Rs45,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have at least 1 year of experience monitoring or auditing calls in a BPO or call center? (Yes/No)</li><li>Have you worked specifically with sales or customer support calling processes &mdash; not software or IT testing? (Yes/No)</li><li>Are you available to work 6 days a week from 6:00 PM to 2:00 AM consistently? (Yes/No)</li><li>Do you currently reside in or near Gulshan-e-Iqbal, Karachi? (Yes/No)</li><li>Have you used a QA scorecard or call evaluation form to grade agent performance? (Yes/No)</li><li>Are you comfortable providing written feedback to agents and team leads in English? (Yes/No)</li><li>Do you have experience attending or conducting calibration sessions? (Yes/No)</li><li>Is your background strictly in voice-process or contact center QA &mdash; no software, app, or website testing? (Yes/No)</li></ul>Work Location: In person

Call Quality Assurance Analyst — BPO / Call Center

orsa credit union

<div>Who We Are:
At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We&rsquo;ve been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve. 
About the role:
The care consultant supports members through some of their most meaningful financial decisions, providing guidance rooted in understanding, clarity, and trust. This role focuses on new membership, lending requests, complex account maintenance, and specialized accounts, helping members navigate decisions that shape long-term financial wellbeing.
The care consultant engages members with empathy and intention, using strong listening and thoughtful discovery to understand what matters most. They translate complexity into clear next steps, ensuring members feel informed, supported, and confident as they move forward.
Working within the relationship experience team, this role balances accuracy, continuity, and care. Care consultants stay closely connected to member needs across conversations that may span multiple interactions, ensuring follow-through, clarity, and a consistent experience that reflects the credit union&rsquo;s purpose of creating joy and igniting Michiganders&rsquo; impossible dreams.
This position has a minimum hourly rate of $20.48, but your offer amount may be increased with relevant work experience and transferable skills. 
A Day in the life of a care consultant can look like:<div><ul><li>
Support Relationship-Based Member Needs</li></ul></div>
Guide members through new account openings, lending requests, complex account maintenance, and specialized account needs. Ensure conversations are thoughtful, accurate, and grounded in understanding.<div><ul><li>
Build Trust Through Meaningful Financial Conversations</li></ul></div>
Listen actively to understand member goals, concerns, and context. Ask thoughtful questions that uncover underlying needs and help members make confident, informed decisions.<div><ul><li>
Ensure Continuity and Completion</li></ul></div>
Own member requests through to clear resolution, including follow-up when needed. Provide clear next steps so members understand what to expect and feel supported throughout their journey.<div><ul><li>
Apply Knowledge with Confidence and Care</li></ul></div>
Use product, lending, and account knowledge accurately and consistently. Navigate complex scenarios thoughtfully, seeking guidance when needed to ensure members receive the right support.<div><ul><li>
Support Responsible Growth and Relationship Depth</li></ul></div>
Identify opportunities to strengthen the member relationship, including checking relationships, direct deposit, and appropriate products or services, when aligned with member needs.<div><ul><li>
Partner Across the Care Center</li></ul></div>
Collaborate with inbound care, outreach, digital, lending, and branch teams to ensure smooth handoffs and a cohesive member experience.<div><ul><li>
Have the ability be on all channels including inbound.</li></ul></div><div></div><div><ul><li> 
Reflect Culture and Purpose in Daily Work</li></ul></div>
Demonstrate the credit union&rsquo;s values in how conversations are handled, challenges are addressed, and members are supported. Contribute to a culture of care, learning, and shared success.<div><ul><li>
Achieve or exceed experience goals and expectations while presenting a friendly and professional demeanor.</li><li>
Liaison between members and servicing.</li></ul></div><div></div><div> 
<ul><li>
Perform other duties as directed by leadership.</li></ul></div>
What you bring to the table:<div><ul><li>
High school diploma or equivalent.</li><li>
Minimum two years&rsquo; experience as a service representative in the retail or service industry or equivalent experience.</li><li>
Demonstrated knowledge of fiduciary products and services.</li><li>
Proficiency using Microsoft Office Suite.</li></ul></div> 
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle &amp; Grind, Huzzah! and Curiosity. 
As a team member of orsa, you&rsquo;ll enjoy:<div><ul><li>
Comprehensive medical, dental, and vision plans</li><li>
Generous paid time off package for all full-time team members</li><li>
Up to 12-weeks paid paternity/maternity leave</li><li>
Lifestyle Accounts to help with your personal wellbeing</li><li>
Family Health Benefits</li><li>
Paid time off to observe all Federal Holidays</li><li>
Flexible work options depending on position</li><li>
A generous 401k match</li><li>
Numerous employee engagement activities</li><li>
Community Resource Groups</li><li>
Paid time off for occasions such as volunteering, caregiving, and family events</li></ul></div> 
Contact/application information:
If this description appeals to you, please submit an application! A member of orsa&rsquo;s talent acquisition team will be in contact with you shortly! 
Equal Employment Opportunity Policy:
orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. 
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!</div>

call center specialist

Dr Sabah Al Sagban Medical  Clinic

Job DescriptionPosition TitleCall Center Sales RepresentativeDepartmentSales and Customer ServiceReports ToClinic SupervisorJob SummaryThe Call Center Sales Representative is responsible for handling inbound and outbound calls with the primary objective of generating appointments, increasing patient bookings, and achieving assigned sales targets. The role focuses on converting inquiries into clinic visits through effective communication, follow-up, and sales techniques.Key ResponsibilitiesSales and Lead Conversion<ul><li>Handle inbound calls from prospective and existing patients.</li><li>Conduct outbound calls to potential patients, existing patient databases, and inactive patients.</li><li>Convert inquiries into confirmed appointments.</li><li>Promote clinic services, treatments, packages, and promotional offers.</li><li>Follow up with leads to encourage appointment booking and treatment acceptance.</li><li>Build and maintain a pipeline of prospective patients.</li><li>Achieve individual monthly appointment and sales targets.</li></ul>Patient Engagement<ul><li>Provide accurate information regarding clinic services and promotions.</li><li>Answer patient inquiries professionally and efficiently.</li><li>Maintain a positive and professional telephone manner.</li><li>Encourage repeat visits and patient retention through regular follow-up.</li></ul>Reporting and Documentation<ul><li>Record all calls, inquiries, and appointment outcomes in the designated system.</li><li>Maintain accurate lead and patient records.</li><li>Submit daily, weekly, and monthly performance reports.</li><li>Track conversion rates and sales achievements.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of inbound calls handled</li><li>Number of outbound calls completed</li><li>Number of appointments booked</li><li>Lead-to-appointment conversion rate</li><li>Monthly sales target achievement</li><li>Revenue generated from booked services</li><li>Patient retention and reactivation rate</li></ul>QualificationsEducation<ul><li>High School Diploma or equivalent. Bachelor's Degree is an advantage.</li></ul>Experience<ul><li>Minimum 2 years of experience in call center sales, telemarketing, customer service, or healthcare sales.</li><li>Experience in a medical, dental, dermatology, aesthetic, or wellness clinic is preferred.</li></ul>Skills<ul><li>Excellent communication and persuasion skills.</li><li>Strong sales and negotiation abilities.</li><li>Ability to achieve and exceed targets.</li><li>Confident telephone communication skills.</li><li>Strong follow-up and relationship-building skills.</li><li>Basic computer skills and CRM experience preferred.</li></ul>Working Conditions<ul><li>Office-based position.</li><li>Target-driven environment.</li><li>Incentive and commission structure based on performance and achievement of sales targets.</li></ul>Work Location: In person

Call Center Sales Representative

Hyatt Vacation Ownership

<div><h2 class="jobSectionHeader">$15 per hour plus commissions. Hybrid role with on‑site training, followed by work‑from‑home flexibility. Must live in the Miami, FL area.</h2><ul><li>
Tiered commission with meaningful weekly earning potential&mdash;top performers earn 11% on all revenue generated.</li><li>
$1,000 sign‑on bonus: $500 paid at 120 days upon meeting initial productivity goals, and $500 paid at one year for sustained performance.</li></ul>
Are you looking for a place where meaningful moments are made together?
At Interval International, we support members through trusted relationships and knowledgeable service. In a performance‑driven environment, the Call Center Sales Advisor &ndash; International helps members maximize the value of their membership through outbound, relationship‑based sales conversations.
This role focuses on renewing, upgrading, and reinstating memberships while building long‑term member relationships&mdash;where meaningful moments are made together.
Where great benefits lead to a life fulfilled<ul><li>
Competitive hourly pay plus commissions</li><li>
Medical, Dental, Vision, and 401(k)</li><li>
Travel discounts and Interval Perks</li><li>
Credit Union membership</li><li>
Employee Assistance Program and family support</li><li>
Growth and development opportunities</li></ul>
Benefit eligibility varies by position.<h2 class="jobSectionHeader">
As a Call Center Sales Advisor &ndash; International, a typical day will include:</h2><ul><li>
Making outbound calls to international members to renew, upgrade, or reinstate memberships</li><li>
Presenting membership options and ancillary travel products</li><li>
Educating members on how to maximize their Interval International benefits</li><li>
Overcoming objections while maintaining a professional, positive approach</li><li>
Meeting weekly revenue goals aligned to incentive programs</li><li>
Navigating multiple systems accurately while managing live sales conversations</li></ul>
Member Experience and Company Standards<ul><li>
Interact with members and colleagues professionally and respectfully</li><li>
Contribute to individual and team performance goals</li><li>
Maintain confidentiality of member and company information</li><li>
Follow all company policies, procedures, and quality standards</li></ul>
To become a Call Center Sales Advisor &ndash; International Sales at Interval International:<ul><li>
Available to work various shifts, including weekends and holidays</li><li>
Able to sit, stand, or walk for extended periods and perform light physical activity</li><li>
Comfort navigating multiple computer systems simultaneously</li><li>
Strong communication, listening, and comprehension skills</li><li>
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</li></ul>
This job description outlines the essential functions, requirements, and standards of work expected. Associates may be asked to perform additional reasonable duties as assigned to meet business objectives. Employment is at will. Interval International is an equal opportunity employer committed to fostering an inclusive and diverse workforce.
#CallCenter
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Call Center Sales Advisor International (Hybrid – Miami area required)

<div>$15 per hour plus commissions! Hybrid position (Must live in the Miami, FL area!)
Training may be on site or virtual, position is location adaptable and may allow working from home after completing new hire period. 
Interested in joining an outstanding, well-established organization that will enable you to earn a competitive base salary plus incentives? 
 
Look no further! What sets this position apart from the rest? 
 
Let&rsquo;s begin with a $1,000 sign-on bonus!
The $1,000 sign‑on bonus . $500 paid at 120 days upon meeting initial productivity goals, and $500 paid at one year for sustained performance.
Let&rsquo;s talk about INCENTIVE:
 Renewal Desk &ndash; An additional average of $5.38 per hour week over week 
 
In addition, this position also includes a compensation package that includes: 
 
1. Paid Training 
2. Medical, Dental and Vision Insurance 
3. Life Insurance 
4. 401K, Employer match 
5. Employee Assistance Program (EAP) 
6. Paid Time Off (PTO &ndash; includes vacation, sick and personal days) 
7. Interval Perks &ndash; Free vacation stays
What are you waiting for?
 
Do not miss out on a great opportunity!
Apply today to become a part of a collaborative environment with great team members and exceptional leadership!!!
This position renews/extends years of membership to existing members, upgrades to preferred status, reinstates members whose membership has become delinquent, and offers Club Interval to non-existing members (owning timeshares) while providing excellent customer service. 
Responsibilities:
Works from the Predictive Dialer/provided lists to:<ul><li>
Call members who need their memberships renewed.</li><li>
Call members who want to upgrade membership or to encourage them to upgrade membership.</li><li>
Call members whose membership has become delinquent to reinstate their membership.</li><li>
Call existing resort owners from an existing solicitation file.</li><li>
Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.</li><li>
Answers questions on all Interval International products and exchanges.</li><li>
Meets monthly renewal goals based upon assigned working area.</li><li>
Meets monthly Preferred goals based upon assigned working area.</li><li>
Maintains a minimum of 90% performance on call monitoring.</li><li>
Performs other related duties as required.</li></ul> 
Knowledge, Abilities, and Skills<ul><li>
Must possess a minimum of two years telephone sales experience.</li><li>
Must be knowledgeable and maintain current knowledge about all new and existing membership programs and benefits.</li><li>
Must be computer literate.</li><li>
Once trained, this person must be able to successfully navigate all functions of the Predictive Dialer.</li><li>
Must possess excellent customer skills.</li><li>
Must have excellent telephone etiquette.</li><li>
Must possess excellent oral and written communication skills.</li><li>
Must be detail oriented and possess excellent organizational skills.</li><li>
Must possess excellent negotiating and sales skills.</li><li>
Must be able to work shifts.</li></ul> 
Physical Requirements: 
Employees in this position will sit for extended periods of time speaking on the phone and working on the PC*. The employee can also periodically stand at their work station utilizing an extended cord headset. Data entry is not constant as the information is obtained from members over the phone throughout the conversation, and is inputted by alternating between the keyboard and the mouse. Employee also responds to member questions by switching between screens for the information.
# CallCenter
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Call Center Sales Advisor II (Hybrid – Miami area required)

RA Empire

RA Empire Private Limited is looking for energetic, customer-focused, and sales-driven professionals to join our team as Call Centre Associates &ndash; Direct Channel at Al-Qadir City, Main Multan Road, Manga Mandi, Lahore..Key ResponsibilitiesManage inbound and outbound customer calls professionally.Generate and qualify leads for the sales team.Conduct client follow-ups and maintain customer relationships.Provide accurate information regarding company projects and offerings.Achieve assigned sales and conversion targets.Maintain records of customer interactions and follow-up activities.Required Skills &amp; CompetenciesMinimum 1&ndash;2 Years of Relevant ExperienceStrong Communication &amp; Presentation SkillsClient Handling &amp; Follow-Up ExpertiseSales &amp; Conversion-Oriented MindsetReal Estate Industry Knowledge PreferredQualificationsIntermediate/Bachelor's degree preferred.Experience in a call centre, telesales, customer service, or real estate environment will be an advantage.Job DetailsLocation:Main Multan Road, Manga Mandi, Lahore.Number of Positions: 05Employment Type: Full-TimeApply NowWork Location: In person

Call Centre Associate – Direct Channel

ARFA TECH

Location: Chaklala Scheme 3, Rawalpindi Type: Full-Time | Onsite | Night Shift Working Hours: 6:00 PM &ndash; 3:00 AMBuild Your Career in a High-Performance Sales EnvironmentWe are growing our outbound sales team and inviting driven individuals who are confident in cold calling, lead generation, and client communication.If you have experience dealing with US customers, know how to handle objections, and can turn conversations into successful deals, this role offers strong growth potential along with rewarding earnings.This opportunity is best suited for ambitious professionals who are motivated by performance, targets, and results-based rewards.Your Day-to-Day Responsibilities<ul><li>Make outbound calls to potential clients in the US market</li><li>Present services clearly and identify customer requirements</li><li>Build rapport and maintain professional engagement with prospects</li><li>Generate qualified leads, schedule follow-ups, and support conversions</li><li>Handle objections confidently and guide conversations toward closure</li><li>Maintain accurate call logs and CRM updates</li><li>Meet and exceed daily, weekly, and monthly performance targets</li><li>Collaborate with team members to improve overall sales output</li></ul>What We Expect From You<ul><li>Minimum 1 year experience in cold calling, telesales, or outbound sales</li><li>Strong and fluent English communication skills</li><li>Confident, persuasive, and goal-oriented personality</li><li>Ability to perform under pressure in a night shift environment</li><li>Experience in US-based campaigns will be an added advantage</li><li>Strong discipline and consistency in achieving targets</li></ul>What We Offer<ul><li>Fixed monthly salary package</li><li>Attractive USD-based commission structure</li><li>High earning potential for top performers (up to PKR 150,000+ monthly)</li><li>Performance-based bonuses and incentives</li><li>Career growth and promotion opportunities</li><li>Professional training and continuous support</li><li>Positive, energetic, and performance-driven workplace culture</li></ul>Pay: Rs60,000.00 - Rs150,000.00 per monthWork Location: In person

Female Call Center Sales Representatives Required – Night Shift (US Campaign)

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