call center consultant

CATCOS PVT.LTD.

Call Center Agent with good knowledge of MS Excel is needed for a Domestic Inbound Call Center in a reputable organization in Karachi near Teen Talwar, Clifton.IntermediateMust have very good knowledge of MS Excel and have 1 year call center experienceSalary Rs. 40,000.Job Type: Full-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>How good you think you are in MS Excel, rate yourself (1-10)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center: 1 year (Required)</li></ul>Work Location: In person

Call Center Agent - With expertise in Excel

Baptist Health System KY & IN

<div>Summary
Job Description:
Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY
The Call Center Specialist r esponds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Requirements
<ul><li>High school diploma or GED required.
</li><li>Prior Customer Service experience necessary.
</li><li>Medical office and call center background preferred, but not mandatory.
</li></ul>Work Experience
Education
<h3 class="jobSectionHeader">If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
</h3><h3 class="jobSectionHeader">Baptist Health is an Equal Employment Opportunity employer.</h3></div>

Call Center Specialist

United Access

<div>Job Description: 
Position Title: Business Development Center Agent
Location: Dallas, TX - Hybrid Remote (Work from home and local in-office location)*
(Internal candidates may be considered depending on current location)
Employment Type: Full-time, non-exempt
Pay Range: $19.25- $21.00 per hour
Full Time Availability Required: 9 Hour Shift between the hours of 8 a.m. &ndash; 7 p.m. CST with a one-hour lunch; some weekend availability may be required.
Job Description:
This position is a hybrid/remote, call center role that predominantly works from home. In-person training will be provide at a local store branch or HQ office. Responsible for assisting and connecting customers appropriately via our call center processes. The success of this position will rely on consistently collecting data and bringing value to our customer interactions. You must be customer service driven, a detail-orientated individual and have exceptional organizational skills.
Essential Job Functions:<ul><li>
Ensure that each incoming call is answered in a welcoming and professional manner</li><li>
Learn, understand, document, and adhere to customer connection processes</li><li>
Diligently and attentively work to reach new customers via phone; collect information and transfer them on to correct personnel</li><li>
Returning emails and other administrative functions when assigned</li><li>
Develop and implement unique customer connection processes to ensure work is completed thoroughly (all contact information is collected and transferred within the CRM)</li><li>
100% Commit to becoming an expert in customer service with every call</li></ul>
Minimum Requirements:<ul><li>
2 year Call Center or high call volume with high digital lead volume (60+ digital leads per day)</li><li>
2 years of Front Desk, Receptionist, or Customer Service experience preferred</li><li>
High school or equivalent</li><li>
Must have high speed internet and quiet and dedicated work space for hybrid work.</li></ul>
Knowledge, Skills, and Abilities<ul><li>
Exceptionally well-spoken, well-written and professional; speak with confidence and create an undeniably positive first impression.</li><li>
Results and goal driven, persistent, self-confident, prospecting skills, can handle rejection, ability to retain a large amount of product knowledge.</li><li>
Demonstrate the ability to listen, think quickly, and identify client needs</li><li>
Ability to document notes thoroughly in order for the team to consistently follow up with prospects, existing customers, and comply with the pre and post-sales process</li><li>
Data entry for every lead, ensure relevant data</li><li>
Task oriented, detail driven</li><li>
Ability to deliver results and meet goals with minimal supervision</li><li>
Staying on task and showing energy while answering calls.</li><li>
Must have strong empathetic and customer relations skills</li><li>
Bilingual preferred (Spanish)</li><li>
Sales Force experience and software literate</li><li>
Knowledge of the mobility industry</li><li>
Ability to multi-task</li></ul><ul><li>Location: This position is a hybrid position. Candidate must be comfortable commuting to a company location for onsite training and in-person work as needed. Dallas locations include: Arlington, Carrollton, and Rowlett.</li></ul>
Benefits:<ul><li>
Competitive hourly base pay</li><li>
Medical</li><li>
Dental, Vision, Life, &amp; Disability Insurance</li><li>
Flexible Spending Accounts</li><li>
Health Savings Account</li><li>
401(k) with an employer match</li><li>
Paid time off and Paid Holiday</li></ul>
BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Business Development Center Agent - Call Center

I Tech

Call Center Freshers &ndash; U.S. Telesales (Night Shift)Location: DHA Phase 06, Lahore (On-site) Shift: 06:00 PM &ndash; 03:00 AM (Monday&ndash;Friday) Weekly Off: Saturday &amp; Sunday Salary: PKR 30,000 &ndash; 45,000 + Uncapped Commission Job Type: Full-Time Industry: International Call Center / BPOJob OverviewWe are hiring Call Center Freshers for our U.S. Truck Dispatch Sales Campaign in Lahore. This role is ideal for individuals looking to start a career in international outbound sales and the BPO industry.No prior experience is required. Selected candidates will receive structured sales training, live call support, and unlimited earning potential through commissions.Key Responsibilities<ul><li>Make outbound calls to U.S.-based customers</li><li>Present auto transport and vehicle shipping services</li><li>Convert leads into confirmed bookings</li><li>Handle objections and negotiate pricing professionally</li><li>Maintain accurate CRM records and follow-ups</li><li>Achieve daily and monthly sales targets</li></ul>Requirements<ul><li>Good spoken English communication skills</li><li>Confident, energetic, and target-driven personality</li><li>Freshers and entry-level candidates are encouraged to apply</li><li>Willingness to work night shift (U.S. hours)</li><li>Availability for on-site work in DHA Phase 06, Lahore</li></ul>Salary &amp; Benefits<ul><li>Fixed salary: PKR 30,000 &ndash; 45,000</li><li>Uncapped commission structure (high earning potential)</li><li>Paid professional sales training</li><li>Hands-on CRM training and live call exposure</li><li>Monday&ndash;Friday schedule (weekends off)</li><li>Continuous coaching and performance support</li><li>Clear career growth path in international sales and BPO</li></ul>Apply now and kickstart your career in a fast-growing U.S. outbound sales campaign with real earning potential.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Freshers – U.S. Telesales (Night Shift)

TELUS Digital

<div>Description 
 
Position Overview: 
As a Real Time Analyst, you will use your expertise to monitor and analyze real-time and intraday operations performance. You will verify attendance and produce intraday reporting to ensure service level agreements are met. The ideal candidate will possess strong analytical skills, a working knowledge of contact center operations, and the ability to thrive in a fast-paced environment. 
 
Specific Responsibilities May Include:<ul><li> 
Monitor real-time metrics (attendance &amp; schedule adherence, average handle time, automatic call distribution, talk time, after call work) to ensure proper staffing levels and compliance with the account's service level agreements</li><li> 
Provide real-time performance reports (aux activities, hold time, after call usage) and post-mortem reports to Operations leaders in the established cadence</li><li> 
Proactively communicate intraday challenges impacting service level agreements to Operations leaders in support of required actions</li><li> 
Support communication with team leaders and frontline team members</li><li> 
Verify attendance and maintain accurate staffing records</li><li> 
Analyze intraday performance data and identify trends or anomalies</li><li> 
Collaborate with Operations leadership to address service level risks</li><li> 
Produce timely and accurate reporting to support operational decision-making</li><li> 
Perform other duties and assignments as directed</li></ul> 

Required Experience, Skills &amp; Competencies:<ul><li> 
8+ months of work experience in a contact center environment</li><li> 
High school degree</li><li> 
C1 Proficiency in English language (oral/written)</li><li> 
Working knowledge of contact center operations and real-time monitoring</li><li> 
Analytical and problem-solving skills</li><li> 
Ability to work in a fast-paced environment</li><li> 
Ability to solve problems in straightforward situations, analyzing possible solutions from experience, judgment, and precedents</li></ul> 

Preferred Experience, Skills &amp; Competencies:<ul><li> 
Workforce management experience</li><li> 
Knowledge of real-time monitoring and reporting systems</li><li> 
Familiarity with contact center-specific software and applications</li><li> 
Experience with performance reporting tools and dashboards</li><li> 
Basic knowledge of business planning and scheduling principles</li></ul> 

TELUS Values: 
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:<ul><li> 
We passionately put our customers and communities first</li><li> 
We embrace changes and innovate courageously</li><li> 
We grow together through spirited teamwork</li></ul> 

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability. 
 
 
 
About Company: 
 
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. 
 
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. 
 
Our solutions span Data &amp; AI, Digital Experience &amp; IT, CX Management and Trust &amp; Safety. At the core of our innovation is Fuel iX&trade;, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production. 
 
Equal Opportunity Employer Statement 
 
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.</div>

Call Center Real Time Analyst

DS Marketing Agency

Job Title: Call Center Sales ExecutiveJob Type: Full-Time Location: On-Site Shift: Evening / Night ShiftReady to Boost Your Sales Career?We are looking for confident, energetic, and target-driven individuals to join our growing team as a Call Center Sales Executive. If you have strong communication skills and a passion for closing deals, this is your opportunity to grow in a professional and performance-focused environment.Key Responsibilities:<ul><li>Make outbound calls to potential customers.</li><li>Introduce and promote company services professionally.</li><li>Understand customer needs and provide suitable solutions.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Maintain accurate call records in the CRM system.</li><li>Follow up with interested leads to close sales.</li></ul>Requirements:<ul><li>Prior experience in sales or call center is preferred.</li><li>Excellent communication and persuasion skills.</li><li>Confident in handling objections.</li><li>Basic computer knowledge.</li><li>Goal-oriented with a positive attitude.</li></ul>What We Offer:<ul><li>Competitive base salary</li><li>Attractive performance-based incentives</li><li>Professional and supportive work environment</li><li>Career growth opportunities</li><li>Sales training and skill development</li></ul>We are an equal opportunity employer and encourage all qualified candidates to apply.Apply now and take the next step in your sales career!Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Sales Executive

AQ ENTERPRISES(PVT) LTD.

Customer Sales Representative (CSR) &ndash; Call Center Location: Rawalpindi / On-site Company: CallArt BPOCallArt BPO is hiring energetic and motivated individuals to join our growing team. If you have good communication skills and want to build your career in the call center industry, we encourage you to apply.Responsibilities<ul><li>Handle outbound/inbound calls professionally</li><li>Provide accurate information to customers</li><li>Maintain call records and follow company guidelines</li><li>Achieve daily and weekly targets</li></ul>Requirements<ul><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Fresh can apply</li><li>Call center experience is a plus but not required</li></ul>Job DetailsSalary: Basic Salary+ Bonuses+ Commission Shift: Night Shift Location: Rawalpindi Education: Minimum IntermediateWhy Join CallArt BPO?✔ Professional work environment ✔ Career growth opportunities ✔ Performance-based bonuses ✔ Training provided for fresh candidatesApply on Indeed or send your CV on WhatsApp: 0335-5913146Job Types: Full-time, FresherPay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Call centre - Freshers Welcome

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