call center coordinator

Mars BPO

Job Description: We are hiring freshers for our Frontier call center campaign. The role includes outbound calling, engaging with potential customers, and achieving performance targets. Training will be provided to help you succeed.Key Responsibilities<ul><li>Make outbound calls to customers</li><li>Share service information clearly and professionally</li><li>Follow call scripts and company procedures</li><li>Meet daily and monthly performance targets</li><li>Maintain a professional and positive attitude</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Good command of English</li><li>Strong communication skills</li><li>Willingness to work night shifts</li><li>Basic computer knowledge</li></ul>What We Offer<ul><li>Fixed salary with performance-based incentives</li><li>Training and continuous support</li><li>Career growth opportunities in the call center</li><li>Professional and team-oriented environment</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Sales Coordinator (Freshers)

Braxtone Group

<div>
 The Call Center Supervisor is responsible for supervising and coordinating the daily activities
 
 
 of call center agents and administrative support staff. The role ensures efficient operation
 
 
 of the contact center, implements successful planning activities, oversees the recruitment
 
 
 and development of staff, and manages service delivery for both customer inquiries and
 
 
 operational functions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise day-to-day operations of the call center to ensure service quality and
 
 
 </li>
 </ul>
 efficiency.
 
 
 <ul>
 <li>
 Provide leadership, coaching, and support to team leaders and agents to
 
 
 </li>
 </ul>
 optimize performance and succession planning
 
 
 <ul>
 <li>
 Identify skill gaps and provide monthly one-on-one soft skills coaching for team
 
 
 </li>
 </ul>
 leaders and agents
 
 
 <ul>
 <li>
 Assist team leaders in handling complex customer complaints or inquiries and
 
 
 </li>
 </ul>
 escalate issues to higher management as necessary
 
 
 <ul>
 <li>
 Contribute to the design and implementation of new operational procedures
 
 
 </li>
 </ul>
 for improved service delivery
 
 
 <ul>
 <li>
 Ensure compliance with established procedures and company regulations.
 </li>
 <li>
 Maintain effective relationships with internal and external stakeholders to ensure
 
 
 </li>
 </ul>
 smooth delivery of services.
 
 
 <ul>
 <li>
 Stay informed of new products and services, ensuring the team is trained to
 
 
 </li>
 </ul>
 address customer queries
 
 
 <ul>
 <li>
 Support and promote company service quality initiatives.
 </li>
 <li>
 Coordinate with service providers regarding daily operations when applicable.
 </li>
 <li>
 Assist in motivating, recognizing, and organizing incentives for team members.
 </li>
 <li>
 Schedule shifts, monitor attendance, and manage leave arrangements for
 
 
 </li>
 </ul>
 agents and support staff.
 
 
 <ul>
 <li>
 May occasionally require work on weekends or evenings, and local business
 
 
 </li>
 </ul>
 trips as necessary
 
 
 
 Educational, Skills And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, Automotive, or a
 
 
 </li>
 </ul>
 related field.
 
 
 <ul>
 <li>
 Minimum 3 years of supervisory experience in call centers, customer service, or
 
 
 </li>
 </ul>
 insurance/motor service operations
 
 
 <ul>
 <li>
 Demonstrated leadership, coaching, and training abilities
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 strong customer service orientation and problem-solving skills
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Goal-oriented and self-driven with a proven track record of achieving sales targets and business objectives.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and CRM software.
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 Willingness to travel as needed.
 
 
 <ul>
 <li>
 Valid driver&rsquo;s license.
 
 
 </li>
 </ul>
 Location: Bahrain (With travel flexibility)
 
 
 
 Typical Working Conditions
 
 
 
 <ul>
 <li>
 Normal Working Hours 40 hours a week
 </li>
 <li>
 Working Timing 8:00 AM to 4:00 PM
 </li>
 <li>
 Work may require occasional weekend and/or evening work
 </li>
 <li>
 This job may require occasional business trips outside Bahrain
 </li>
 </ul>
</div>

CALL CENTER SUPERVISOR ( Bahrain Based)

First Abu Dhabi Bank (FAB)

Company Description Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company in an exciting & dynamic industry. Job Description JOB PURPOSE: To serve customers by providing product and service information; resolving product and service issues while maintaining high-quality standards. To ensure the financial and reputational integrity of the organization and provide end-to-end solutions for an improved customer service experience. The role requires a strong team spirit, motivation, and a friendly environment with all customers and colleagues. Specific Job Responsibilities <ol> <li>Provide excellent customer service by attending to incoming calls within quality guidelines.</li> <li>Handle and resolve customer complaints to their satisfaction within the defined authority limits and escalate as per process.</li> <li>Recommend potential products or services to management by collecting customer information and analyzing their needs.</li> <li>Ensure the quality of inbound/outbound calls by achieving set targets in service standards and customer satisfaction scores.</li> <li>Contribute to the business by generating new prospects/leads and upselling FAB products.</li> <li>Maintain customer records by updating customer history through service requests, complaints, and notes.</li> <li>Maintain confidentiality of the bank's customers and data.</li> <li>Ensure the business complies with the bank's policies and standards, as well as local laws and regulations.</li> <li>Attend to special tasks assigned by team leaders and managers.</li> <li>Demonstrate flexibility in adhering to scheduled shifts and on-call/unplanned shifts to meet service level and abandoned rate targets.</li> <li>Ensure punctuality, adherence to policies and procedures, and discipline within the center.</li> </ol>

Call Center Executive - Emiratized Role

Global Elite Group

<div>
 
 
 Coordinator - Airport Operations Center
 
 
 
 
 Corporate Headquarters - Garden City, NY
 
 
 
 
 
 
 Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
 
 
 Our team of highly trained professionals is committed to delivering superior service and ensuring the safety and security of our clients and their assets. We are currently seeking a dynamic and self- motivated individual to join our team as Coordinator in our Airport Operations Center.
 
 
 Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, o disability status.
 
 
 
 
 
 
 Benefits
 
 :
 
 <ul>
 <li>
 
 Salary: $52,000 per year
 
 </li>
 <li>
 Medical, Dental, Vision benefits, 401k with employer match, AFLAC, Paid time off
 </li>
 <li>
 Employee engagement in a nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set and providing opportunities for advancement in your career
 </li>
 <li>
 Opportunities for community service projects, civic engagement, and team building activities with an energetic and cohesive head office
 </li>
 </ul>
 
 
 
 
 
 Position Overview:
 
 
 
 
 Airport Operation Center hours- 07:00-23:30 &ndash; 7 days per week
 
 
 
 
 
 
 We are in search of an ambitious and proactive coordinator that will provide support to our Airport Operations with handling personnel sick calls, operational coverage, and daily coverage reporting.
 
 
 
 
 
 AOC Coordinators work rotating shifts from 07:00&ndash;13:00 and 13:00&ndash;23:30, with a standard schedule of four 10-hour shifts per week (minimum). Team members must be available to work at least one morning shift and one evening shift each week. Scheduled days off may vary.
 
 
 
 
 
 
 The successful candidate will be:
 
 
 <ul>
 <li>
 A strong communicator adept at liaising with stakeholders at all levels.
 </li>
 <li>
 Comfortable with high call volume and persistent follow up.
 </li>
 <li>
 Able to rely on experience, sound judgement, and critical thinking to plan, organize, and implement goals and objectives.
 </li>
 </ul>
 
 Ideal candidates will have a positive outlook and a keen eye for accuracy and attention to detail. Members of our airport operations center team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines.
 
 
 
 
 
 
 Responsibilities including, but not limited to:
 
 
 <ul>
 <li>
 Handling all incoming calls to the airport operations center
 </li>
 <li>
 Following established protocol for handling, documenting and reporting sick calls to operations management
 </li>
 <li>
 Following established protocol for sourcing, confirming, and daily reports of coverage for all vacant posts
 </li>
 <li>
 Reporting possible service failures to AOC manager and station manager in a timely fashion
 </li>
 <li>
 Maintaining current contact lists, and employee status or eligibility
 </li>
 <li>
 Communicating in a timely fashion any issues or incidents that are reported into the AOC by security officers or supervisors
 </li>
 <li>
 Assist the team with special projects as needed
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Exceptional oral and written communication skills
 </li>
 <li>
 Proficient in Microsoft Word, Outlook, Excel, Sharepoint
 </li>
 <li>
 Previous Aviation or call center experience is preferred but not required
 </li>
 <li>
 Must be legally authorized to work in the United States and have IDs needed to verify
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company&rsquo;s success and growth. You&rsquo;ll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.
 
</div>

Coordinator - Airport Operations Center

Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting & dynamic industry. Job Description JOB PURPOSE:To serve customers by providing product and service information; resolving product and service issues while maintaining immaculate quality standards. To ensure the financial and reputational integrity of the organization by providing end-to-end solutions for a better customer service experience. This role requires a strong team spirit, motivation, and a friendly environment with all customers and colleagues. Specific Job Accountability <ol><li>Provide excellent customer service by attending to incoming calls within the quality guidelines.</li><li>Handle and resolve customer complaints to customer satisfaction within defined authority limits and escalate as per process.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Ensure the quality of inbound/outbound calls by achieving set targets in terms of service standards and customer satisfaction scores.</li><li>Contribute to the business by generating new prospects/leads and upselling all types of FAB products.</li><li>Maintain customer records by updating customer history through service requests/complaints and notes.</li><li>Maintain the confidentiality of the bank's customers and data.</li><li>Ensure the business meets its obligations under the Bank's Policies and Standards and local laws/regulations.</li><li>Attend to special tasks assigned by team leaders and managers.</li><li>Demonstrate flexibility in adhering to planned/scheduled shifts and on-call/unplanned shifts due to the floor situation for achieving all defined service level and abandoned rates.</li><li>Ensure self-punctuality, adherence to policies & procedures, and discipline within the Centre.</li></ol>

Call Center Executive (Emiratized role)

North Bend Medical Center

<div><div>PEDIATRICIAN</div>
<div>Coos Bay, OR</div>
<div>DETAILS</div>
<div>North Bend Medical Center is seeking a dedicated Board-Certified Pediatrician to join our Multi-Specialty Group situated on the scenic Southern Oregon Coastline. This is a chance to join a collaborative Pediatric Group complemented by a Pediatric Referral Coordinator, Behavioral Health Clinicians, Care Managers, Diabetic Educators and a Clinical Pharmacist. Enjoy a full-scope outpatient practice with a large referral base.
</div>
<div></div><div>HOURS/BENEFITS</div>
<ul><li>Competitive Base Salary + Bonuses</li>
<li>Typical Call Schedule: 1:4; 7:00 am &ndash; 5:00 pm (average of 3x per month)</li>
<li>Sign-On + Relocation Bonuses</li>
<li>401K + Generous Employer Match</li>
<li>Licensing/DEA Expenses Reimbursed</li>
<li>Medical, Dental, Vision + Prescription Insurances</li>
<li>Long Term Disability + Buy-Up Options</li>
<li>Group Life Insurance</li>
<li>Flexible Spending Account</li>
<li>Malpractice</li>
<li>Generous PTO + CME Packages</li>
<li>Partnership Track</li>
<li>Electronic Health Record: EPIC</li>
<li>NHSC Certification | HSPA Score: 14</li>
<li>J1 &amp; H1b Visas Welcome!</li>
</ul><div>QUALIFICATIONS</div>
<ul><li>Unrestricted Oregon MD/DO Licensure and DEA</li>
<li>Board Certification</li>
<li>PALS/NRP Certifications</li>
</ul><div>Life is Better at the Beach!</div>
<ul><li>Coastal Community with Moderate Year-Round Climate;</li>
<li>30 Minutes from World-Class Bandon Dunes Golf Resort!</li>
<li>Quick, Convenient Access to a Beautiful Regional Airport;</li>
<li>Oregon's Famous Sand Dunes, Pacific Ocean, Outdoor Recreation, Breweries, Restaurants and more;</li>
<li>Excellent Work/Life Balance!</li>
</ul><div>North Bend Medical Center</div>
<div>Bay Area Hospital</div>
<div>Oregon's Adventure Coast</div>
<div></div><div>Christy Wright, Director of Recruitment &amp; Marketing</div>
<div>christy.wright@nbmchealth.com</div></div>

Pediatrician - Coos Bay, OR

Expin Ltd.

Influencer Outreach CoordinatorLocation: Dubai/Remote Job Type: Full-time Salary: Competitive based on experienceAbout the RoleWe need a disciplined, high-energy professional to execute daily influencer outreach at scale. You'll work from pre-qualified contact lists, conduct 40&ndash;50 calls per day, and guide influencers through onboarding and campaign invitations.This is NOT a creative marketing role. This is operational execution: phone calls, CRM accuracy, script adherence, and follow-through.If you thrive on volume, structure, and hitting daily targets &mdash; this role will suit you.What You'll Do Daily<ul><li>Make 40&ndash;50 outbound calls to influencers from provided contact lists</li><li>Explain onboarding steps clearly and invite influencers to active campaigns</li><li>Follow structured scripts and handle common objections confidently</li><li>Log every call, outcome, and next action in the CRM immediately</li><li>Send follow-up WhatsApp/email messages as required</li><li>Escalate blockers or edge cases to your manager</li><li>Meet daily KPIs: calls completed, onboardings confirmed, campaign acceptances</li></ul>Requirements (Must-Have)✅ 1&ndash;3 years in customer service, call center, sales support, or CRM-heavy roles ✅ Comfortable with repetitive, high-volume outbound calling (not occasional check-ins) ✅ Fluent spoken English &mdash; clear, professional, no script-reading monotone ✅ CRM discipline &mdash; you log things immediately and accurately, not &quot;later&quot; ✅ Process-oriented &mdash; you follow scripts, don't freelance, and trust the system ✅ Performance mindset &mdash; you care about hitting targets, not just &quot;doing your best&quot;Nice to Have (Not Required)<ul><li>Arabic fluency (many influencers are Arabic-speaking)</li><li>Experience with CRMs</li><li>WhatsApp Business or SMS outreach experience</li></ul>What We Provide<ul><li>Pre-qualified influencer lists (no cold prospecting)</li><li>Clear scripts, objection handling guides, and training</li><li>Growth path into senior coordination or account management roles</li><li>Supportive team with clear escalation for edge cases</li><li>Work from home once training is complete</li></ul>How Performance Is Measured<ul><li>Calls completed per day (target: 40&ndash;50)</li><li>Onboardings confirmed</li><li>Campaign acceptances secured</li><li>CRM accuracy (no missing logs or incomplete follow-ups)</li></ul>We track these daily. If you're someone who gets energized by seeing your numbers go up &mdash; you'll enjoy this.To ApplySend us:<ul><li>A 3&ndash;5 sentence summary of your customer service or call-based experience</li><li>Your availability to start</li><li>Your salary expectation (optional but helpful)</li></ul>We review applications daily and move quickly with strong candidates.Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per monthExperience:<ul><li>customer service (call center): 3 years (Preferred)</li></ul>Language:<ul><li>Native Arabic? (Preferred)</li></ul>

Influencer Onboarding Representative

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