call center coordinator

Metro Physical & Aquatic Therapy

<div><b>Company Description</b><p><br>
Metro Physical &amp; Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it&rsquo;s not just what we do, it&rsquo;s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.</p><p></p><b><br>
Job Description</b><p><b><br>
Schedule: Monday and Friday 8A-6:30PM, Tues-Thurs 10-5</b></p><ul><li>
Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications.</li><li>
Route escalated calls to the appropriate department and personnel.</li><li>
Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.</li><li>
Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits.</li><li>
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.</li><li>
Answer a high volume of calls</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
High School Diploma or equivalent</li><li>
Strong customer service skills; ability to diffuse client frustrations</li><li>
Excellent interpersonal and communication skills</li><li>
Ability to use logic and problem-solving skills to resolve issues</li><li>
Ability to work independently under tight deadlines in a rapidly changing environment</li><li>
Excellent time management and organizational skills</li></ul><br>
<b>
Additional Information</b><p><br>
The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.</p></div>

Call Center Coordinator

Coral Dental Centre

<p><b>Job Title: Call Center Executive &ndash; Dental Clinic</b></p><p><b>Location:</b> Al Ain, UAE<br/><b>Job Type:</b> Full-Time<br/><b>Availability:</b> Immediate Joiners Preferred</p><p><b>Job Description:</b><br/>Seeking an experienced and dynamic Call Center Executive to handle patient calls, appointment scheduling, and follow-ups efficiently.</p><p><b>Requirements:</b></p><ul><li>Minimum <b>2 years of experience</b> in a call center (healthcare/dental experience preferred)</li><li>Fluent in <b>Arabic and Hindi</b> (Mandatory)</li><li>Good command of <b>English</b></li><li>Knowledge of <b>Urdu / Malayalam / Tagalog</b> will be an advantage</li><li>Strong communication and convincing skills</li><li>Experience in appointment booking and patient follow-up</li><li>Good computer knowledge (Excel, email, clinic software)</li><li>Ability to manage high call volumes</li><li>Immediate joiners only</li></ul><p><b>Responsibilities:</b></p><ul><li>Answer incoming calls professionally</li><li>Schedule, confirm, and reschedule appointments</li><li>Follow up on missed appointments and pending treatments</li><li>Handle patient inquiries and complaints</li><li>Coordinate with reception and doctors</li></ul><p>Interested candidates who meet the above criteria and can join immediately may apply through Indeed</p><p>Job Type: Full-time</p>

Call Center Executive – Dental Clinic

Parent Education Bridge for Student Achievement Foundation

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Bonus based on performance</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li><br>
</ul></div><div></div><div><br>
<div><b>Job Summary</b></div>
<div>We are seeking a friendly and professional <b>Call Center Representative</b> to join our team in the City of Burbank, CA.<br>
<br>
In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.<br>
</div><div><b>Responsibilities</b></div>
<ul><li>Receive inbound calls and place outbound calls</li>
<li>Identify the reason for the customer&rsquo;s call, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Upsell products and services when appropriate</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul><div><b>Qualifications</b></div>
<ul><li>High school diploma/GED</li>
<li>Previous experience as a Call Center Representative or in a similar role is preferred</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Familiarity with Customer Relationship Management (CRM) programs</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li></ul></div></div>

Call Center/Outreach Center Coordinator

YÖNDER EĞİTİM ÖĞRETİM KURUMLARI A.Ş.

<div><h2 class="jobSectionHeader"><b>İş Tanımı</b></h2><p>
T&uuml;rkiye'nin Eğitimine Y&ouml;n Veriyoruz!<br>
Yenilik&ccedil;i eğitim anlayışını benimseyip, t&uuml;m &ccedil;alışmalarımızda kaliteyi &ouml;n planda tutarak, yeni nesilleri &quot;iyi insan olma&quot; bilinciyle yetiştiriyoruz. &Ouml;ğrencilerimizi başarılı bir geleceğe hazırlarken, bizimle bu misyonu paylaşan ekibimizle T&uuml;rkiye'nin her noktasına taşıyoruz. Bu bilin&ccedil;le, Y&ouml;nder Eğitim G&ouml;kt&uuml;rk Kurs Merkezinde g&ouml;revlendirilmek &uuml;zere; potansiyel velilerimize ulaşacak, kurs programlarımızı tanıtacak ve kayıt s&uuml;recine giden yolda ilk profesyonel dokunuşu yapacak &quot;CALL CENTER&quot; &ccedil;alışma arkadaşı arıyoruz.<br>
<br>
Hedef Odaklı Aramalar: Belirlenen listeler &uuml;zerinde d&uuml;zenli aramalar ger&ccedil;ekleştirmek.<br>
İkna ve Satış: Kurumun vizyonunu ve eğitim programlarını velilere etkili bir dille anlatarak onları birebir g&ouml;r&uuml;şmeye davet etmek ve kayıt i&ccedil;in ikna etmek.<br>
Raporlama: G&uuml;nl&uuml;k arama sayılarını ve g&ouml;r&uuml;şme sonu&ccedil;larını y&ouml;netime raporlamak.</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><ul><li>Diksiyonu d&uuml;zg&uuml;n, telefonda etkili ve akıcı iletişim kurabilen,</li><li>İkna kabiliyeti y&uuml;ksek, satış ve pazarlama konusunda heyecanlı,</li><li>Sonu&ccedil; odaklı; reddedilme durumlarında motivasyonunu kaybetmeyen ve hedefe ulaşmak i&ccedil;in &ccedil;&ouml;z&uuml;m &uuml;reten,</li><li>Eğitim sekt&ouml;r&uuml;ne ve veli psikolojisine hızlı uyum sağlayabilecek,</li><li>&Ouml;zg&uuml;veni y&uuml;ksek ve enerjik,</li></ul><br>
NOT:Haftada 3 G&uuml;n: 1 g&uuml;n hafta sonu, 2 g&uuml;n hafta i&ccedil;i olacak şekilde planlanacaktır. &Ccedil;alışma saatleri g&ouml;r&uuml;şme sırasında detaylandırılacaktır. &quot;Ben telefonda satışı bitiririm, hedeflerime mutlaka ulaşırım&quot; diyorsanız başvurularınızı bekliyoruz!</div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Call Center Elemanı
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Eğitim
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>&Ccedil;ağrı Merkezi , Satış
</div></div><div><p><b>&Ccedil;alışma Şekli</b></p>
<div>:</div>
<div>Yarı Zamanlı / Part-Time
</div></div><div><p><b>&Ccedil;alışma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>İş Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;alışma Yeri</b></p>
<div>:</div>
<div>İstanbul Avrupa Yakası Ey&uuml;psultan
<p>G&ouml;kt&uuml;rk Y&ouml;nder Prime Kurs Merkezi, Merkez Mahallesi, Kaban Sokağı, Ey&uuml;psultan/İstanbul</p>
<ul><div>Toplu Taşımaya Erişim</div></ul>
, İstanbul Avrupa Yakası
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>1-3 yıl
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>12.02.2026
</div></div><div><p><b>Son Başvuru Tarihi</b></p>
<div>:</div>
<div>31.03.2026</div></div></ul></div>

Yönder Göktürk Kurs Merkezi - Part Time Call Center

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Operations Coordinator - Contact Centre Doha
</div></div><div><div>Ref #
</div><div>230978
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 23-Feb-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
We are recruiting for Operations Coordinator for Contact Centre to be based in Doha, Qatar.</p><p>
The successful applicant will be responsible for ensuring effective workforce management and managing specific Contact Centre applications. The role streamlines operations related process flows whilst gathering and analyzing data to support process enhancements. It is responsible in assessing and forecasting staffing requirements in relations to business requirements.</p><p><b>
Your specific responsibilities include:</b></p><ul><li>
Create agent schedules, manage intra-day performance to ensure achievement of service level.</li><li>
Forecast both short and long term staffing needs against volumes of calls/non-call activities. Review historical trends/planed activities and adjust forecast based on those trends.</li><li>
Monitor performance, agent productivity and schedule adherence and make real-time adjustments in staffing assignments/ call routing for adequate centre coverage and cost containment.</li><li>
Administer Contact Centre applications including functionalities of WFM and Real Time monitoring tools.</li><li>
Generate performance/ productivity reports for monitoring of key contact centre figures based on business requirements. Compile Ad hoc reporting as needed to support Contact Centre goals.</li><li>
Develop and communicate user guidelines/manuals related to handling applications such as WFM or agent desktop applications once processes/procedures are updated.</li><li>
Analyze operational stats, evaluate schedules, identify patterns, trends and opportunities for improvement of existing operational processes and procedures.</li><li>
Update the WFM with exception entries related to agent attendance, shifts preferences, any planned trainings or meetings or breaks so that the official schedule is populated with the most accurate info.</li><li>
Respond to internal inquiries regarding operations, investigate and resolve problems or discrepancies.</li><li>
Highlight resource risks to management and put forward contingency plans for resource staffing in case of system outrage.</li><li>
Collaborate with the customer service management team to ensure understanding and agreement of published scheduled.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
 Together, everything is possible</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you:</b></p><p>
To be successful in this role, you must have the following qualifications and skills.</p><ul><li>
For High School/ Vocational/ Diploma qualification, minimum of 3 years of job-related experience is required</li><li>
For Bachelor&rsquo;s degree qualification, minimum of 2 years of job-related experience is required.</li><li>
Strong knowledge of forecasting and scheduling using a WFM system.</li><li>
Contact Centre experience.</li><li>
Excellent written and spoken English</li><li>
Analytical &ndash; able to analyse data and draw insights.</li><li>
Preferred Verint WFM tool experience.</li><li>
Excellent computer skills, proficient in MS Word, Excel and ability to learn other applications as required.</li><li>
Strong understanding of performance service delivery for Contact Centre</li><li>
Highly organized and detail oriented</li><li>
Team player and work well with others.</li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p></p><p><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p>
 <b>How to apply</b></p><p>
</p><p>If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=230978</div></div></div></div></div></div></div></div>

Operations Coordinator - Contact Centre Doha

Penn Highlands Healthcare

<div><p><b>***$7,500 Sign-On/Retention Bonus for Qualified Candidates***</b></p><p><b>
AS A CLINICAL COORDINATOR</b>, you will be responsible for assisting in the development, implementation and evaluation of patient care in the office. You will be required to coordinate the care with other with other Penn Highlands DuBois services, or outside health care providers. The Clinical Coordinator will serve as a liaison between the Physician, the Mid-Level Provider and all other health care providers. You will also assist in coordination of clinical schedules.</p><p><b><br>
QUALIFICATIONS:</b></p><br>
<ul><li>
High School Diploma or equivalent required</li><li>
Current LPN Licensure in the state of Pennsylvania required</li><li>
Two years experience in an office setting and familiarity with Microsoft Office preferred</li><li>
CPR Certification from the American Heart Association within first year of hire</li><li>
Knowledge in regulatory requirements of third party payors such as Medicare, Medicaid, and Blue Shield</li></ul><p><b>
WHAT WE OFFER:</b></p><br>
<ul><li>
Competitive Compensation based on experience</li><li>
Professional Development</li><li>
Supportive and Experienced Peers</li></ul><p><b>
BENEFITS:</b></p><br>
<ul><li>
Medical, Dental, and Vision offered the first month after start date</li><li>
Paid Time Off</li><li>
403(b) retirement plan with company match</li><li>
Flex Spending Account</li><li>
25% discount on all services at Penn Highlands Healthcare facilities</li><li>
Employee Assistance Program (EAP)</li>
Health <li>&amp; Wellness Programs</li></ul></div>

Clinical Coordinator (LPN), Gastroenterology Call Center

Bofodor Dijital Pazarlama Sanayi ve Ticaret Anonim Şirketi

<p><b>Lokasyon: İstanbul &ndash; Şişli (Ofis i&ccedil;i)</b></p><p>Alan: T&uuml;p Bebek / Sağlık Turizmi</p><p>Uluslararası hasta departmanımızda g&ouml;rev alacak, Arap&ccedil;a konuşan hastalarla aktif iletişim kurabilecek, satış ve takip disiplinine sahip Call Center Koordinat&ouml;r&uuml; arıyoruz.</p><p><b>G&ouml;rev Tanımı</b></p><ul><li>Arap&ccedil;a konuşan hastalarla ilk teması kurmak</li><li>Lead&rsquo;leri d&uuml;zenli ve sistemli şekilde takip etmek</li><li>CRM &uuml;zerinden g&uuml;nl&uuml;k veri girişi ve raporlama yapmak</li><li>Hasta ikna s&uuml;recini y&ouml;netmek ve randevuya d&ouml;n&uuml;şt&uuml;rmek</li><li>Tedavi s&uuml;recinde hastayla iletişimi s&uuml;rd&uuml;rmek</li><li>Haftalık performans raporu sunmak</li></ul><p><b>Aradığımız Profil</b></p><ul><li>Arap&ccedil;a ileri seviye (konuşma ve yazışma zorunlu)</li><li>Tercihen İngilizce bilen</li><li>En az 2 yıl &ccedil;ağrı merkezi veya satış deneyimi</li><li>CRM kullanabilen</li><li>Excel temel&ndash;orta d&uuml;zey bilen</li><li>Satış ve ikna kabiliyeti g&uuml;&ccedil;l&uuml;</li><li>Hedef ve prim odaklı &ccedil;alışmaya istekli</li><li>Disiplinli, takip&ccedil;i ve sonu&ccedil; odaklı</li><li>Uzun vadeli &ccedil;alışmayı hedefleyen</li></ul><p><b>&Ouml;nemli</b></p><p>Bu pozisyon performans odaklıdır.</p><p>Sabit maaş + prim sistemi uygulanacaktır.</p><p>&ldquo;Olursa olur&rdquo; yaklaşımıyla başvuracak adaylar i&ccedil;in uygun bir pozisyon değildir.</p><p><b>&Uuml;cret</b></p><ul><li>Sabit maaş + g&uuml;&ccedil;l&uuml; prim sistemi</li><li>Performansa g&ouml;re gelir artışı m&uuml;mk&uuml;nd&uuml;r</li></ul><p><b>Başvuru</b></p><p>CV&rsquo;nizi ve maaş beklentinizi iletiniz.</p><p>&Ouml;n değerlendirme sonrası y&uuml;z y&uuml;ze g&ouml;r&uuml;şme yapılacaktır.</p><p>İş T&uuml;r&uuml;: Tam zamanlı</p><p>Maaş: aylık 28.000,00TRY veya &uuml;zeri</p>

ARAPÇA CALL CENTER KOORDİNATÖRÜ

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