call center dispatcher

Transdev

<div>We&rsquo;re Hiring for a Dispatcher in Grayslake!
Transdev is proud to offer:
<ul><li>$19.0 / hour to $23.50/ hour</li>
<li>Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.</li>
<li>Paid time off &amp; vacation.</li>
</ul>Our Dispatchers are responsible for:
<ul><li>Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.</li>
<li>Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.</li>
<li>Manages emergency situations for vehicle operators, act as liaison between the carrier and emergency services.</li>
<li>Manages daily service by reviewing route performance and proactively responding to situations that impact customer service.</li>
</ul>To qualify as a Dispatcher, you&rsquo;ll need:
<ul><li>High school diploma or equivalent</li>
<li>Technical degree preferred</li>
<li>3-5 years' experience</li>
<li>Excellent verbal and interpersonal skills.</li>
<li>Problem solving and analytical abilities.</li>
<li>Excellent customer service skills</li>
</ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6811
Pay Group: UD5
Cost Center: 55833
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

Dispatcher

KLC Virtual Restaurants

A Team Member &amp; Dispatcher manages KLC&rsquo;s delivery operations by assigning orders to drivers/riders, tracking deliveries, and ensuring timely and accurate service. The role involves coordinating between restaurant teams, drivers, and customers to achieve smooth delivery operations. Strong communication, multitasking, and organizational skills are essential.Job Type: Full-timePay: BD350.000 - BD360.000 per month

Team Member & Dispatcher (Bahraini Nationals)

Smart Call Solutions Pvt Ltd

We are looking for a highly qualified CSR/Controller/Dispatcher.Candidates preferred those who are UK returned or have at least 06 months of experience in the UK Cab Industry.Preferred Software Knowledge: AutoCab365, Cab Treasure, IcabbiPreferred location: Central Rawalpindi.Applicant must be flexible for Morning, Evening and night shifts.English Listening and Speaking: Expert LevelJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative /Controller/Dispatcher

JobCenter

Call center operator vacancy in Ajman UAE Call Center Operator (Part-Time) Location: Ajman, UAE Profession: Customer Service Nationality Preference: Africans or Egyptians As a part-time call center operator, you will be responsible for providing efficient and effective customer service to our clients. Your main duty will be to handle incoming calls from customers, addressing their inquiries and concerns in a timely and professional manner. This position does not require English language proficiency, making it suitable for non-native English speakers. Key Responsibilities: - Answer incoming calls from customers and provide accurate information regarding products or services - Identify and escalate any issues or complaints to the appropriate department - Keep records of customer interactions, transactions, comments and complaints - Follow communication procedures, guidelines and policies - Maintain a positive attitude towards customers at all times - Meet personal/team targets and contribute to the overall success of the call center Requirements: - African or Egyptian nationality preferred - Previous experience in a call center or customer service role is an advantage but not required - Ability to communicate effectively in English is not required - Strong communication skills and telephone etiquette - Ability to handle high volume of calls while maintaining quality of service - Basic computer skills - Flexibility to work part-time hours without accommodation If you have a friendly personality, excellent communication skills, and are looking for a part-time job without the need for English proficiency, then this could be the perfect opportunity for you. Apply now to join our dynamic team at our call center in Ajman!This job has no reviews yet. You can be the first!The most in-demand professions in Ajman:Users also frequently search in these cities:More professions from the category Manager - Secretary - Communication:Subscribe to our telegram

Call center operator

<div>Fixed Route Dispatcher / Customer Service
Transdev in Jefferson Parish, Louisiana is hiring a Dispatcher/Customer Service. Dispatcher/ Customer Service oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
Competitive compensation package of $24.55 to 26.68.
Benefits include:
<ul><li>Vacation: minimum of two (2) weeks</li>
<li>Sick days: 5 days</li>
<li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</li>
</ul>Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
<ul><li>Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.</li>
<li>Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.</li>
<li>Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.</li>
<li>Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.</li>
<li>Communicate job requirements and responsibilities to drivers.</li>
<li>Day to day scheduling, counseling, and submitting evaluation reports to local management.</li>
<li>Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.</li>
<li>Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.</li>
<li>Observe drivers on the road - correct safety problems on the scene while documenting violations.</li>
<li>Liaison between drivers and both the customers and organization in customer service concerns</li>
<li>Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.</li>
<li>Assist Safety Manager with DOT/FTA compliance - drug testing and recordkeeping.</li>
<li>Able to work at different properties if needed.</li>
<li>Able to work at terminal if needed.
</li><li>Operate Clever Devices.</li>
<li>Use Lytx-Angeltrax to help correct driving behaviors.
</li><li>Other duties as required.
</li></ul>Qualifications
<ul><li>High School Diploma or GED required; Technical degree preferred.</li>
<li>3&ndash;5 years&rsquo; experience in transportation operations, including dispatching and/or supervisory responsibilities (transit supervisory experience preferred).</li>
<li>Strong communication, customer service, and interpersonal skills.</li>
<li>Ability to manage emergencies and resolve problems effectively using sound judgment.</li>
<li>Computer proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint.</li>
<li>Knowledge of DOT/FTA regulations and compliance requirements.</li>
</ul>Physical Requirements:
The essential functions of this position require the ability to:
<ul><li>Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.</li>
<li>Sit for extended periods (up to 6&ndash;8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces</li>
<li>Push and pull objects up to 20pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level</li>
<li>Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.</li>
</ul>Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).</li>
<li>Successfully pass a pre-employment drug screen.</li>
</ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy. 

Job Category: Operations Management &amp; Supervisory
Job Type: Full Time
Req ID: 6794
Pay Group: 6F9
Cost Center: 480
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

Fixed Route Dispatcher / Customer Service

Luxury Estates

Luxury Estates is seeking a motivated and professional Female Telecaller with prior call center experience to join our sales and marketing team. The ideal candidate should have excellent communication skills, a friendly and persuasive tone, and the ability to handle client inquiries efficiently.Job Responsibilities<ul><li>Make outbound calls to potential clients and follow up on inquiries</li><li>Answer incoming calls and respond to customer queries professionally</li><li>Maintain and update client databases and records</li><li>Schedule appointments for the sales team</li><li>Promote company services and generate leads</li><li>Handle customer feedback and provide accurate information</li><li>Maintain a professional and courteous manner at all times</li></ul>Requirements<ul><li>Must have prior call center or telecalling experience</li><li>Excellent spoken and written English; Arabic is an advantage</li><li>Good communication and interpersonal skills</li><li>Customer-oriented, polite, and professional</li><li>Ability to handle multiple calls and tasks efficiently</li><li>Familiarity with CRM systems is a plus</li><li>Must be currently based in Qatar with valid residency</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Supportive and professional work environment</li><li>Opportunity to grow within the company</li><li>Training and skill development</li></ul>How to ApplyApply only through Indeed. Applications submitted via email or social media will not be considered.Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per month

Female Telecaller (Call Center Experienced)

Tafaseel Group

<ul><li> Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul></li><li> Requirements: <ul> Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles). Minimum of 3 years in a customer service or call center role. Excellent communication skills in English (Arabic is a plus). Strong problem-solving and interpersonal skills. Ability to work under pressure and manage multiple tasks. Proficient in MS Office and CRM systems. Flexible to work shifts, including weekends if required. </ul></li><li> Preferred Qualifications: <ul> Familiarity with UAE Freezone regulations and services. Experience handling inquiries related to business setup, licensing, or visa processes in Freezones. Multilingual capabilities are a plus. </ul></li></ul>

Call Center Agent - Freezone experience

Search 10000+ Call center dispatcher jobs near you this December. New roles added regularly across leading industries. Apply today.