call center dispatcher

AMERICAN AMBULANCE

<div>Position Summary: The primary job responsibilities of the Call takers are to receive telephone calls requesting medical assistance and/or transportation from residences, public service agencies and/or medical facilities. They handle all incoming calls (receives and prioritizes) in a swift and proper manner through the use of Communications Center systems while determining the appropriate initial level of service. In addition, a call taker will make phone calls to update, add to, inform and facilitate American Ambulance customers. 


Essential Functions:

The Dispatcher may be assigned one or more duties. These duties include, but are not limited to, the following:
<ul>
<li>Receive and prioritizes all incoming telephone calls.</li>
<li>Demonstrates the ability to effectively channel emergency and non-emergency calls to appropriate personnel.</li>
<li>Efficiently communicate incoming information accordingly in a timely manner.</li>
<li>Demonstrates the ability to make accurate moment to moment decision making in regard to priority and communications.</li>
<li>Effectively triages all in-coming requests for service according to the CBD (Criteria Based Dispatch) for individual counties. Training will be provided for employees.</li>
<li>Obtains required information from party requesting medical transport (as set forth by communications manager).</li>
<li>Maintains professional telecommunication contact with field units and other agencies comprising emergency service network to communicate activities of personnel, enlist services of other protective agencies, or provide alternative directions to on scene personnel; demonstrates ability to effectively use paging system, Nextel&rsquo;s, cell phones and land lines, and all portable or mounted radios; troubleshoots problems mechanical / equipment problems and contacts lead dispatcher, communication supervisor, and communication manager as appropriate.</li>
<li>Participate in training programs as required.</li>
<li>Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors.</li>
<li>Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry.</li>
<li>Data verification as directed by the Operations Supervisor</li>
<li>Obtain and relay phone messages for Company Administrative personnel</li>
<li>Identify potential issues as they relate to daily call volume.</li>
<li>Understand payor matrix and it&rsquo;s relation to covered services and level of services.</li></ul> 


Additional Duties:

The Call taker may be assigned one of more additional duties. These duties include, but are not limited to, the following:
<ul>
<li>Attends all communication meetings.</li>
<li>Constantly maintain a positive, professional, and courteous demeanor towards all American Ambulance customers, patients, and personnel.</li>
<li>Assist with providing information for investigations of incidents as required.</li>
<li>Perform other job related duties as assigned by Communications Supervisor or Communications Manager.</li></ul> 


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:
<ul>
<li>Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.</li>
<li>Must have computer competency including proficiency with Microsoft Suite, and understanding of database programs.</li>
<li>Typing 40 wpm (minimum).</li>
<li>Must have the ability to consistently deliver outstanding customer service to all internal and external customers.</li>
<li>Highly dependable and ability to meet internal deadlines consistently.</li>
<li>Strong organization skills and attentiveness to detail.</li>
<li>Flexible and adaptable, willing and able to adjust to rapidly changing priorities.</li>
<li>Must have the ability to work independently as well as in groups.</li>
<li>Ability to maintain a professional manner and appearance at all times.</li>
<li>Knowledge of the Central Florida area and the outlining counties (Osceola &amp; Polk) preferred.</li>
<li>Must have the ability to distinguish color differences as the CAD computer uses multiple colors to distinguish the status of ambulances.</li>
<li>Have no non-correctable deficiency in normal vision.</li>
<li>Be able to function in a high stress environment where the work goes from minimal to overload within moments.</li>
<li>Have no hearing impairment that would interfere with using a normal telephone and/or working a radio channel simultaneously.</li>
<li>Must have a mature, courteous, and decisive nature in order to provide maximum customer service under stressful conditions.</li>
</ul>
Experience preferred but not required. 


Education Requirements:
The individual in this position must possess the following education requirements:
<ul>
<li>High school diploma or general education degree (GED).</li>
</ul>
Physical Requirements:

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.

Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher.

Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition. 


Equipment Operated:

The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator.

Frequently: Printer, telephone, clock.

Constantly: Computer 


Environmental Conditions:

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock.

The noise level in the work environment is moderate to loud. 


The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. American Ambulance reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice. 


American Ambulance Central Florida is a Federal Contractor.

American Ambulance Central Florida encourages disabled and non-disabled veterans to apply.</div>

Call Taker / Dispatcher

Qwalifize LLC

<div>Type:<ul><li>
3 months to 1 year contract with additional option years.</li></ul>
Full Time or Part Time:<ul><li>
Full-Time</li></ul>
Pay Rate:<ul><li>
$18.00 &ndash; $28.00 per hour (negotiable).</li></ul>
Location:<ul><li>
TBD &ndash; Onsite</li><li>
Must be willing to relocate anywhere in the US</li></ul>
Language Requirements:<ul><li>
Write, read, and speak English</li></ul>
Language Preferences:<ul><li>
Bilingual (English/Spanish)</li></ul>
Job Overview 
We are seeking dedicated Call Center Operators / Dispatchers to provide emergency communication services, including receiving, prioritizing, and dispatching emergency and non-emergency calls for fire, rescue, and other public safety services. This role ensures timely and accurate information flow between the public, field responders, and other departmental personnel. Operators will maintain records, operate communication and dispatch systems, and provide customer service under high-pressure conditions. Candidates must hold or be eligible to obtain a security clearance and maintain it as required. Clearance level is to be determined. Performs other duties as assigned.
Experience Requirements<ul><li>
Minimum of two (2) years of experience in emergency communications, dispatching, or call center operations</li><li>
Experience operating multi-line phone systems, radio communication, and computer-aided dispatch systems</li><li>
Ability to follow protocols for prioritizing and routing emergency and non-emergency calls</li><li>
Strong communication, decision-making, and problem-solving skills</li><li>
Ability to work effectively under stress and maintain composure during emergency situations</li></ul>
Experience Preferences<ul><li>
Experience in a municipal or county emergency dispatch center</li><li>
Knowledge of fire, EMS, and law enforcement operations</li><li>
Familiarity with NFPA or APCO standards for emergency communications</li></ul>
Physical Requirements<ul><li>
Ability to sit for extended periods while operating communication systems</li><li>
Ability to hear, speak, and type clearly under stressful conditions</li><li>
Ability to perform multitasking duties with attention to detail and accuracy</li></ul>
Education Requirements<ul><li>
High School Diploma or equivalent recognized certification</li></ul>
Education Preferences<ul><li>
Emergency Communications Certification or Dispatcher Training Certification</li></ul>
Training Schedule:<ul><li>
TBD</li></ul>
Schedule:<ul><li>
Varies based on operational needs; includes availability for nights, weekends, and holidays</li></ul>
Dress Code:<ul><li>
TBD</li></ul>
Benefits:<ul><li>
TBD</li></ul>
Additional Information: 
Drug screening, background, and reference checks are performed if required. Valid identification and reliable transportation are required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee&rsquo;s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.</div>

Call Center Operators/ Dispatchers

Sunbelt Rentals

<div>Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary<div>
Central Service Dispatcher 
 
Are you seeking an entrepreneurial, empowering workplace that allows you to: 
 
<ul><li>Develop a career track</li><li>Leverage your current skills while developing new skills</li><li>Work with an incredible team of people</li></ul> 
Sunbelt Rentals-the fastest growing rental business in North America-is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards. 
 
DUTIES AND RESPONSIBILITIES 
Assist Central Service Manager in the following: 
Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment 
Creating and monitor road mechanic&rsquo;s schedules. 
Creating and monitor receipt and maintenance schedules for company equipment. 
Review daily and weekly driver logs in accordance with company and DOT standards. 
Perform daily truck inspections in accordance with company and DOT standards. 
Work closely with other store locations in order to assist them in meeting their customer&rsquo;s equipment needs. 
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals. 
Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution 
Provide adequate feedback to the Region or District PC&rsquo;s regarding the timely delivery and receipt of equipment. 
Follow Standard Operating Procedures. 
 
QUALIFICATIONS 
High School Education 
Working knowledge of the DOT Federal Motor Carrier Safety Regulations 
Customer Service &amp; Dispatch training a plus 
At least two years prior knowledge of the applications of various construction/industrial equipment. 
Working knowledge of the delivery area. 
Able to effectively communicate. 
Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time 
 
This description is not an all- inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based on the demands of the company. Essential functions and overtime eligibility may vary based on the specific task assigned to the position. 
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer &mdash; Minority/Female/Disabled/Veteran and any other protected class.</div>
Base Pay Range: $56,304.00 - 77,418.00<div>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. 
 
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:<ul><li>
Health, Dental and Vision plans</li><li>
401(k) Match</li><li>
Volunteer time off</li><li>
Short-term and long-term disability</li><li>
Accident, Life and Travel insurance, as well as flexible spending</li><li>
Tuition Reimbursement Options</li><li>
Employee Assistance Program (EAP)</li><li>
Length of Service Awards</li></ul>
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt&rsquo;s policies (unless specified in a collective bargaining agreement):<ul><li>
12-25 vacation days depending on years of service</li><li>
5 sick days</li><li>
6 holidays</li><li>
2 half day holidays</li><li>
2 floating holidays</li><li>
1 inclusion day</li><li>
1 volunteer day</li></ul> 
Gear up for an exciting career! 
 
Sunbelt Rentals supports service members. Veterans encouraged to apply.</div></div>

Central Service Dispatcher

Upperline Health

<div>ABOUT US

A Specialty Path to Good Health

Upperline Health Tennessee is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.

Treatment is transformative.

Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs.

We put patients at the center of value-based care. 


BENEFITS

Comprehensive benefit options include medical, dental and vision, 401K and PTO. 


ABOUT THE CALL CENTER SCHEDULER

Upperline Health is looking for a professional and engaging Call Center Scheduler to answer a high volume of incoming phone calls and schedule new &amp; existing appointments for all Upperline Health clinic locations.

This position is remote based and available to candidates located in Alabama. 


WHAT YOU&rsquo;LL DO
<ul>
<li>Answer, orient, and greet patients over the phone in an enthusiastic manner - 100% of work time spent is answering calls and scheduling appointments</li>
<li>Determine appropriate clinic location and schedule patients into Vision system accordingly</li>
<li>Obtain required demographic, insurance, and eligibility information and accurately document in Vision system to ensure proper filing of claims</li>
<li>Verify if the patient&rsquo;s insurance requires a pre-certification and begin the referral process</li>
<li>Maintain professional working relationship with all contacts, both internal and external</li>
<li>Provide timely responses to all verbal and written inquiries regarding patient accounts</li>
<li>Respond to voicemails and online requests within 1 hour of the patients&rsquo; messages</li>
<li>Exhibit a patient demeanor and strong customer service attitude at all times</li>
</ul>
QUALIFICATIONS OF THE CALL CENTER SCHEDULER
<ul>
<li>High School graduate and formal training from a vocational school or equivalent</li>
<li>1+ years&rsquo; experience in a similar call center or centralized scheduling setting</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to multi-task and work under deadlines with urgency</li>
<li>Knowledge of general medical terminology and managed care functions</li>
<li>Working knowledge of electronic health records (EHR), Vision system, &amp; MS Office (word, outlook, teams</li>
</ul>
COMPENSATION

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time</div>

Call Center Scheduler

Taraki

<div>
 Our client
 
 The Logic Design
 
 is looking for
 
 Call Center Agent
 
 in
 
 Lahore.
 
 
 Job Title:
 
 
 Call Center Sales Agents
 
 &ndash;
 
 Night Shift
 
 
 
 <ul>
 <li>
 Location: Faisal Town, Near Jinnah Hospital, Lahore
 </li>
 <li>
 Shift: Night Shift (7:00 PM &ndash; 4:00 AM)
 </li>
 <li>
 Working Days: Monday to Friday (Weekends Off)
 </li>
 <li>
 Salary: PKR 50,000 &ndash; 100,000 (Based on Communication Skills &amp; Digital Marketing Knowledge)
 </li>
 <li>
 Campaign: USA-Based B2B Digital Marketing Outbound
 
 
 
 </li>
 </ul>
 
 Job Overview
 
 
 
 We are looking for motivated and confident Call Center Sales Executives to join our growing team. The ideal candidate will be responsible for outbound B2B sales calls to USA-based businesses, introducing digital marketing services and generating sales opportunities.
 
 
 This role is perfect for fresh graduates and experienced call center sales professionals who want to build a strong career in international sales and digital marketing.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Make outbound sales calls to USA-based businesses
 </li>
 <li>
 Introduce and promote digital marketing services
 </li>
 <li>
 Generate qualified leads and close sales
 </li>
 <li>
 Build strong relationships with potential clients
 </li>
 <li>
 Achieve daily and monthly sales targets
 </li>
 <li>
 Maintain accurate records of calls and sales activities
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Fresh graduates with excellent English communication skills are encouraged to apply
 </li>
 <li>
 1&ndash;3 years of call center or digital marketing campaign experience (Preferred)
 </li>
 <li>
 Fluent English speaking and strong persuasion skills
 </li>
 <li>
 Ability to work in night shift (7 PM &ndash; 4 AM)
 </li>
 <li>
 Immediate joiners preferred
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary: PKR 50K &ndash; 100K
 </li>
 <li>
 High Sales Commissions
 </li>
 <li>
 Per-sale CASH bounty rewards
 </li>
 <li>
 Monthly performance bonuses
 </li>
 <li>
 Subsidized dinner
 </li>
 <li>
 Monthly team dinners &amp; outdoor activities
 </li>
 <li>
 Career growth opportunities
 </li>
 <li>
 Professional, positive &amp; toxic-free work environment
 
 </li>
 </ul>
</div>

Call Center Agents - The Logic Design

Emanate Health

<div><div>West Covina, California
</div><div>Job Title Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina</div>
<div>Company Name Emanate Health
</div><div>Employment Type Full Time
</div><div>Location West Covina, California
</div><div>Job ID R0013944</div>
<div>Date posted 04/09/2026</div>
<div>Campus/Location Family Medicine &amp; Diabetes Education - West Covina
</div><div>Note: Please read the complete description below before applying for this job.
<h1 class="jobSectionHeader">Current Emanate Health Employees - Please log into your Workday account to apply</h1>
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.
On Glassdoor's list of &quot;Best Places to Work&quot; in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.
Job Summary 
To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, 
communications enhancements and other support activities in maintaining the coordination of patient care.
Job Requirements
a. Minimum Education Requirement : 
High School Diploma or equivalent preferred. Bilingual in Spanish preferred.
b. Minimum Experience Requirement : 
Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding 
appropriately to patients, families, physicians and agency staff. Ability to transcribe and relay accurate messages on a timely 
basis. Knowledge of grammar usage, punctuation and style. Computer skills required. Clinic experience preferred. Medical 
terminology preferred. Excellent customer service skills required.
c. Minimum License Requirement :
Delivering world-class health care one patient at a time.
Pay Range:
$21.00 - $31.50</div></div>

Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina West Covina, California

APDerm

<div><div>Schedule all general dermatology appointments. Answer all incoming calls and triage to the correct department or individual. Also responsible for rescheduling cancelled appointments or follow up appointments. Demonstrates sensitivity to patient&rsquo;s needs and requirements. Demonstrates superior telephone and interpersonal skills.</div><div></div><div> 
This is a primarily remote position but you must reside in MA, NH, RI, NY or CT.</div> 
<div></div><ul><li>
Answers telephone calls promptly and in a friendly manner saying one&rsquo;s name at beginning of call.</li><li>
Pre-Registers all New Patients which includes name, sex, date of birth, home address, home telephone number, work telephone number, cell/pager number, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than &lsquo;self&rsquo;, subscriber&rsquo;s date of birth, primary care physician&rsquo;s name, and co-payment amount.</li><li>
Verifying every caller&rsquo;s information which includes; date of birth, home address, home telephone number, work telephone number, cell/pager number, checking patients insurance eligibility status by one click of a button, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than &lsquo;self&rsquo;, subscriber&rsquo;s date of birth, primary care physician&rsquo;s name, and co-payment amount.</li><li>
Scheduling the patient with the correct appointment type code, scheduling the patient with the correct amount of time, documentation of appointment reason for every patient is essential, and confirming appointment date, time, provider they are seeing and office location.</li><li>
Putting patient on call wait list if patient wishes to be seen sooner.</li><li>
Checking the wait list daily when cancellations come through.</li><li>
Notifying appropriate office of same day add-ons and cancellations</li><li>
Triages all calls to appropriate personnel.</li><li>
Responsible for scheduling queue voicemail throughout the day and returning patient calls within 30 minutes of received message. If a patient cancels an appointment via voicemail you are to call the patient back to try to reschedule even if they have stated they will call to reschedule.</li><li>
Responsible for patient reschedules and patient reminders.
</li><li>Entering faxed referral registration requests from primary care and urgent care offices. Calling patients to schedule appointments and documenting in Athena charts when they are not reached.
</li><li>Informing patients about proper protocols.</li><li>
Informing patients if their insurance requires a referral.</li><li>
Maintains a ONETeam mindset using the foundation of our core values, the 3Ps: Positivity, Productivity, and Professionalism.</li><li>
Support APDerm&rsquo;s mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or suspected behavior and actions that do not meet APDerm standards.
</li>Complete all assigned required training by the deadline including, but not limited the Code of Conduct, Privacy &amp; Data Security, and OSHA. 
<li>
</li></ul> 
<h3 class="jobSectionHeader">Education and Experience:</h3><ul><li>
High school diploma or equivalent.</li><li>
Two years&rsquo; experience in physician practice or customer service-related background.</li></ul><div></div><div> 
Essential Skills and Abilities:</div><ul><li>
Exceptional articulate communication skills.</li><li>
Able to demonstrate concern for patient&rsquo;s problems.</li><li>
Cares for patients as one would wish to be treated.</li><li>
Conveys enthusiasm.</li><li>
Ability to empathize with geriatric and disabled people.</li><li>
Good problem-solving skills.</li><li>
Knowledge of Microsoft Word.</li></ul><div>
The salary for this role will range from USD $19.00 to 28.50 per hour based on full-time employment. Salary offers are based on a wide range of factors including but not limited to years of experience, location, relevant skills, training, education, etc. Certain roles may be eligible for performance-based incentive compensation and/or long-term incentives. APDerm supports your life's needs through an extensive offering comprehensive, competitive and inclusive set of health, financial and other benefits that support your total well-being.</div><div></div><div> 
APDerm is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or APDerm policy.</div><div></div><div> 
Please email humanresources@apderm.com if you need a disability accommodation for any part of the employment process.</div></div>

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5480 call center dispatcher jobs Near Me

Call Taker / Dispatcher

Call Center Operators/ Dispatchers

Central Service Dispatcher

Call Center Scheduler

Call Center Agents - The Logic Design

Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina West Covina, California

Call Center Scheduler