call center dispatcher

Prosegur

<div>Dispatcher Level II 
Schedule: Part-Time
2nd Shift (1 PM - 9 PM) - Saturday and Sunday
3rd Shift (9 PM to 5 AM) - Friday and Saturday
Duties and responsibilities included but not limited to:<ul><li>
Must answer phones as calls come into the Command Center.</li><li>
Must transfer calls as calls come into the Command Center.</li><li>
Must sign in visitors using our Visitor Management System.</li><li>
Must create/Modify badge profiles to restrict access to the Facility.</li><li>
Must monitor and respond to emails through the Security email drive.</li><li>
Must monitor cameras at all times.</li><li>
Must operate gate arms to restrict access to employee parking areas.</li><li>
Must log patrols from Fire Brigades</li><li>
Must monitor Officer traffic via radio.</li><li>
Must take emergency calls and dispatch any active emergency.</li><li>
Must monitor Simplex Fire Panel for any possible fires/water flow alarms.</li><li>
Must review camera footage after incidents to gather information.</li><li>
Will be required to Interact with client any and all customers.</li><li>
Must maintain/distribute stock for central command supplies as well as truck gates.</li><li>
 Must answer call boxes at truck gates to allow traffic in and out during non-peak times.</li><li>
Will be required to announce any pending weather alerts.</li><li>
Must be prepared to set tones for Evacuation/Take Shelter/Active Shooter</li></ul>
 License # 13022 #SERTN</div>

Dispatcher Level II

COPS Monitoring

Are you passionate about helping others? Looking for a rewarding opportunity? For nearly 50 years, COPS Monitoring has been committed to delivering life safety monitoring services to communities nationwide. Our team plays a vital role in supporting millions of people with 24/7 monitoring. We are looking for individuals to become part of our committed Personal Emergency Response Services (PERS) team. This rewarding opportunity offers the chance to make a meaningful difference in people's lives by delivering crucial help during emergencies, as well as offering care and support when testing their devices.Hours:&middot; Full-time, (Expected hours: 37.5 per week)<ul><li>Day Shift: 8am - 4pm</li><li>Evening Shift: 4pm - 12am</li></ul>Compensation Details:&middot;<ul><li>Weekly pay, starting at $17.50-18.50 /hr</li><li>Pay increase to $18.00-19.00 after reaching level 5 dispatcher</li><li>Pay increase to $18.75-19.75 after reaching level 6 dispatcher</li></ul>Qualifications:<ul><li>No prior experience required</li><li>High School Diploma or GED</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency</li><li>Attention to detail and ability to multitask</li><li>background check and drug screening</li><li>Genuine desire to help others</li><li>Ability to remain calm and patient in challenging situations</li><li>Empathy and excellent interpersonal skills, particularly with seniors</li></ul>Your Key Responsibilities:<ul><li>Respond to inbound phone calls from customers needing assistance</li><li>Communicate with customers</li><li>Relay information to first responders, when necessary</li></ul>What we have to offer:<ul><li>A positive team-oriented work environment</li><li>Flexible Schedules</li><li>Weekly Pay</li><li>Paid Training at full wage</li><li>Pay Raises</li><li>Paid Sick Time</li><li>Paid Vacation</li><li>Career growth (96% of our management are former dispatchers)</li><li>Tuition Reimbursement (offered annually for F/T and P/T employees)</li><li>Health, Dental, &amp; Vision insurance after 90 days</li><li>Experience shows great on resumes for related fields (RN, EMT, 911)</li><li>Equal opportunity employer</li></ul>Benefits:<ul><li>401(k) with generous company match</li><li>Health, Vision, and Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Referral bonus program</li></ul>Weekly day range:<ul><li>Rotating weekends</li></ul>Work setting:<ul><li>Office</li><li>In Person</li><li>Call center</li></ul>We look forward to speaking with you!Job Type: Full-timePay: $17.50 - $18.50 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Williamstown, NJ 08094 (Required)</li></ul>Work Location: In person

Entry Level Emergency Dispatcher: Day & Evening Shift

Onlineparkingpass.com

Customer Service Representative / Dispatcher &ndash; Towing &amp; Roadside AssistanceLocation: Gaithersburg, MD Job Type: Full-Time Compensation: Competitive pay based on experienceWe Are Hiring a Professional Who Takes Accountability SeriouslyWe are seeking an experienced, dependable, and highly organized Customer Service Representative/Dispatcher to join our fast-paced towing and roadside assistance operation. This is not an entry-level position. We need someone who can handle pressure, communicate professionally, make sound decisions, and be accountable for their performance every day.This position is critical to our operation. You will be responsible for dispatching drivers, communicating with customers, coordinating service calls, and ensuring accurate documentation of all work performed.Requirements<ul><li>Previous dispatching and/or customer service experience required</li><li>Experience in the towing, transportation, logistics, roadside assistance, or emergency service industry strongly preferred</li><li>Excellent phone and communication skills</li><li>Strong computer skills and ability to learn dispatch software</li><li>Ability to multitask in a fast-paced environment</li><li>Professional attitude and appearance</li><li>Must have reliable transportation to and from work</li><li>Must be punctual and dependable</li><li>Must provide strong professional references that can verify work history, reliability, and performance</li></ul>Accountability StandardsWe are looking for team members who:<ul><li>Show up on time, every time</li><li>Take ownership of their responsibilities</li><li>Follow company procedures and instructions</li><li>Communicate clearly and professionally with customers and coworkers</li><li>Can work independently without constant supervision</li><li>Maintain accuracy and attention to detail under pressure</li></ul>This is a position for professionals who understand that reliability, integrity, and accountability are non-negotiable.Drug-Free WorkplaceWe maintain a strict drug-free workplace policy.All applicants must be able to pass pre-employment and random drug screening. This includes marijuana, regardless of medical or recreational use.Applicants who cannot meet our drug-free workplace requirements should not apply.Duties Include<ul><li>Answering incoming calls</li><li>Dispatching tow truck operators efficiently and accurately</li><li>Coordinating service requests and schedules</li><li>Updating customers on service status and ETAs</li><li>Managing dispatch software and call logs</li><li>Processing payments and customer information</li><li>Maintaining accurate records and documentation</li><li>Supporting drivers and management as needed</li></ul>What We Offer<ul><li>Full-time, stable employment</li><li>Competitive compensation</li><li>Professional work environment</li><li>Opportunity for advancement</li><li>Supportive team atmosphere</li></ul>Apply TodayIf you are dependable, experienced, drug-free, possess reliable transportation, and can provide exceptional references, we want to hear from you.Only serious applicants who meet all qualifications will be considered.Pay: $16.50 - $27.44 per hourWork Location: In person

Customer Service Agent/Dispatcher

Klondike Towing & Transport

Company Information:Arrow Wrecker Service is a growing and dynamic towing and recovery company located in Wichita, Kansas. We serve both local and national clients with a variety of towing and recovery services.Job Description:Arrow Wrecker Service is hiring for multiple dispatching shifts. This is a full time position, Monday-Friday, with the potential of working Saturdays or Sundays. We service the entire Wichita and surrounding area. We are staffed 24/7. As a dispatcher you are the first person to represent the company and set the customer's expectation. We are in the business of helping people and are looking for people that like to help others too. We provide services for insurance companies, body shops, repair shops, auto dealers, law enforcement, and the general public. We are looking for a responsible individual to receive incoming requests for vehicle towing and recovery, moving commercial machinery, and to service law enforcement agencies and local businesses. You will assign and dispatch calls to tow truck drivers. Good customer service, great communication, and organizational skills are essential, as well as the ability to multitask.Job Duties:Hours: Daytime Dispatcher<ul><li>Dispatches and tracks drivers</li><li>Balances workloads</li><li>Assigns correct vehicle and driver to the needs of the call</li><li>Data entry</li><li>Process paperwork</li><li>Receive payments</li><li>Release vehicles</li></ul>Job Qualifications/Requirements:<ul><li>Must be able to multi-task</li><li>Excellent attendance record and reliable transportation</li><li>Ability to talk to both drivers and customers in a calm, professional manner</li><li>Must have the ability to work independently and maintain productivity</li><li>Problem-solving skills</li><li>Must have a good geographic knowledge of our coverage areas</li><li>Must have computer skills: Internet, Email communication, Mapping and GPS Tracker software, and DOT Compliance knowledge a plus.</li><li>All offers of employment are contingent upon the successful conclusion of a background check and drug screen</li></ul>Benefits:<ul><li>Dental insurance</li><li>Health insurance ( company contributed)</li><li>Life insurance ( company paid)</li><li>Vision insurance</li><li>Employee discount</li><li>Paid time off</li></ul>Work Location: On siteSchedule:<ul><li>8 hour shift</li><li>Second shift</li><li>Evening shift</li><li>Night shift</li><li>Holidays</li><li>Overtime</li><li>Weekend availability</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>ExperienceJob Types: Full-time, Part-timePay: $14.00 - $15.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Dispatching: 2 years (Required)</li></ul>Work Location: In person

Customer Service Dispatcher

Regional Expedite

Overview We are seeking a dedicated and detail-oriented Dispatcher to join our logistics team. The ideal candidate will play a crucial role in coordinating transportation operations, ensuring timely and efficient delivery of freight. This position requires strong communication skills, analytical abilities, and proficiency in various transportation management systems. The Dispatcher will be responsible for managing logistics and supply chain processes while maintaining a high level of customer service. The dispatcher will be required to work midnight-8am Sunday-Friday and every third weekend.Duties<ul><li>Coordinate and schedule transportation activities</li><li>Analyze data related to shipping and receiving to enhance operational efficiency.</li><li>Maintain accurate records of dispatching activities, including data entry for freight movements.</li><li>Communicate effectively with drivers, customers, and vendors via multi-line phone systems to ensure seamless operations.</li><li>Monitor the status of shipments and provide updates as necessary.</li><li>Collaborate with supply chain teams to improve transportation planning and logistics strategies.</li><li>Ensure compliance with all relevant regulations and safety standards in fleet management.</li></ul>Requirements<ul><li>Proven experience in dispatching or a related field within logistics or transportation management.</li><li>Strong analytical skills with the ability to assess complex situations quickly.</li><li>Excellent phone etiquette and communication skills to interact professionally with various stakeholders.</li><li>Ability to type efficiently while managing multiple tasks simultaneously.</li><li>Knowledge of shipping &amp; receiving processes is advantageous.</li><li>A strong understanding of fleet management principles is essential. Join our team as a Dispatcher where your skills will contribute to our mission of providing exceptional logistics services!</li></ul>Job Type: Full-timePay: $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Third Shift Dispatcher

All Island Fuel

Customer Service Representative / Dispatcher All Island Fuel Long Island, NYPay: Competitive, based on experienceBenefits<ul><li>Paid Time Off (PTO)</li><li>Sick Time</li><li>Employee Discount</li><li>Stable Year-Round Employment</li></ul>Job DescriptionAll Island Fuel is seeking a reliable, organized, and customer-focused Customer Service Representative / Dispatcher to join our team. This position plays a vital role in ensuring our customers receive outstanding service while helping coordinate efficient fuel oil deliveries throughout Long Island.The ideal candidate will be comfortable answering a high volume of incoming calls, scheduling fuel deliveries, assisting customers with questions, and communicating with drivers throughout the day to ensure routes are completed efficiently.Responsibilities<ul><li>Answer incoming customer calls regarding fuel oil deliveries, pricing, service requests, and general inquiries</li><li>Schedule fuel oil deliveries accurately and efficiently</li><li>Dispatch drivers and coordinate daily delivery routes</li><li>Communicate with drivers throughout the day regarding deliveries, schedule changes, and customer requests</li><li>Monitor delivery progress and assist in resolving routing or scheduling issues</li><li>Enter and update customer information accurately in company software</li><li>Process customer payments and orders when needed</li><li>Provide exceptional customer service while maintaining professionalism and courtesy</li><li>Assist customers with delivery status updates and account questions</li><li>Maintain accurate records and documentation</li><li>Work closely with management, dispatchers, and drivers to ensure smooth daily operations</li></ul>Qualifications<ul><li>Previous customer service experience preferred</li><li>Dispatching or logistics experience preferred, but not required</li><li>Strong communication and interpersonal skills</li><li>Excellent phone etiquette</li><li>Ability to multitask and remain organized in a fast-paced environment</li><li>Strong computer skills and ability to learn company software</li><li>Attention to detail and problem-solving skills</li><li>Reliable, diligent, dependable, and punctual</li><li>Ability to work independently as well as part of a team</li><li>Excellent attendance record and commitment to being present and on time for scheduled shifts</li></ul>Preferred Qualifications<ul><li>Experience in the home heating oil, fuel delivery, transportation, logistics, or service industries</li><li>Familiarity with dispatching software, routing systems, or GPS tracking</li><li>Experience handling high call volumes</li></ul>Schedule<ul><li>Full-Time</li><li>Monday through Friday: 7:00 AM &ndash; 2:00 PM</li><li>Saturday: 7:00 AM &ndash; 12:00 PM</li><li>Additional hours may be available during periods of high demand</li></ul>Why Join All Island Fuel?At All Island Fuel, we pride ourselves on providing outstanding customer service and dependable fuel deliveries to our customers. We offer a supportive team environment, competitive benefits, and long-term career opportunities with a company that values hard work and reliability.If you enjoy helping customers, staying organized, and working in a fast-paced environment where every day is different, we'd love to hear from you.Job Type: Full-timeWork Location: In PersonBenefits:<ul><li>Employee Discount</li><li>Paid Time Off</li><li>Sick Time</li></ul>Apply today and become part of the team that keeps Long Island homes warm and comfortable all year long.Pay: $19.00 - $22.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Customer Service Representative/Dispatcher

The Wave Lounge Beauty Spa

JOB VACANCY FOR CALL CENTRE AGENT/RECEPTIONIST (Preferably Female)The Call Center Agent is responsible for handling inbound and outbound calls, assisting clients with booking appointments, providing information about salon/spa services, addressing customer inquiries and concerns, and managing staff transportation. This role requires excellent communication skills, professionalism, and the ability to maintain a positive customer experience. The Call Center Agent plays a key role in ensuring high customer satisfaction, retention, and efficient service coordination. Adheres to all company policies and SOP&rsquo;s.Key Responsibilities:1. Customer Service &amp; Call Handling2. Appointment Scheduling &amp; Coordination3. Sales &amp; Upselling4. Data Entry &amp; Record-Keeping5. Customer Feedback &amp; Satisfaction6. Compliance &amp; Quality Assurance7. Technical &amp; System Proficiency8. Transportation CoordinationWork Schedule &amp; Expectations<ul><li>Flexible working hours, including evenings, weekends, and peak business periods as required.</li><li>Active participation in team meetings, training sessions, and performance reviews.</li><li>Maintain a professional and friendly demeanor at all times.</li></ul>QUALIFICATIONS/REQUIREMENTS<ul><li>Minimum 3-4 years&rsquo; experiences in a Reception or Customer Services role, preferably in a Hair &amp; Beauty Salon or Spa</li><li>Minimum 2 years&rsquo; experience in a call centre.</li><li>Minimum 2 years&rsquo; experience in handling POS.</li><li>Strong computer skills and knowledge of Excel and Outlook.</li><li>Ability to manage work flow and priorities</li><li>High level of customer service</li><li>Highly articulate</li><li>Flawless communication skills</li><li>Sitting for extended periods of time</li><li>A HOMESERVICE call centre experience is a plus</li></ul>Please share your updated CV at +971 56 686 8740.Work Location: In person

Call Centre Agent/Transportation Coordinator

Search 4264+ Call center dispatcher jobs near you this June. New roles added regularly across leading industries. Apply today.