call center executive

Home Hustler Dubai

Home Hustler Real Estate LLC (Dubai) is looking for experienced Female Tele-Sales Executives to join our growing Lahore office.Requirements<ul><li>Minimum 1 year of Call Center experience (Mandatory)</li><li>Excellent English communication skills</li><li>Confident and professional on phone calls</li><li>Target-oriented with a positive attitude</li><li>Available for Immediate Joining</li><li>Willing to work Dubai Timings (10:00 AM &ndash; 6:00 PM PST)</li></ul>Salary &amp; Benefits<ul><li>Starting Salary: PKR 45,000</li><li>High Incentive Structure (Unlimited earning potential)</li><li>Performance-based salary increments</li><li>Career growth opportunities within our Dubai Real Estate team</li><li>Professional sales training and continuous development</li></ul>Work LocationCanal Breeze Housing Society, Ali Town, LahoreNote: Our office is currently operating from a temporary residential setup and will soon shift to a commercial office.How to ApplyWhatsApp: +92 307 0670189 Send your updated CV along with a 1-minute English voice introduction.Email: careers@homehustlerdubai.comOnly 2 vacancies are available. Shortlisting will begin immediately. Apply now if you meet the requirements.Job Type: Full-timeJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>TeleSales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Hiring: Tele-Sales Executive (Female) – Dubai Real Estate|Only 2 Positions Available

Half Price Packaging PVT Ltd

We are looking for energetic and confident Call Center Agents to join our UK-based campaign. Whether you're an experienced professional or a fresh candidate eager to start your career, we encourage you to apply.Responsibilities<ul><li>Make and receive calls for our UK campaign.</li><li>Communicate professionally with customers.</li><li>Achieve daily and monthly performance targets.</li><li>Maintain accurate customer records and follow company procedures.</li></ul>Requirements<ul><li>Excellent communication skills in English.</li><li>UK call center experience is preferred but fresh candidates are also welcome to apply.</li><li>Strong interpersonal and customer service skills.</li><li>Self-motivated, punctual, and target-driven.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Attractive performance-based incentives</li><li>Paid training for fresh candidates</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li></ul>Location Johar Town, Lahorewhatsapp ( 03401323-282) send cv with Mantion Joher town branch or gulberg BranchApply Now and become part of our growing team!Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents (Joher town)

<div>
 
 
 Call Center Quality Assurance (QA) Executive
 
 
 
 
 
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 Location: UAE
 
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 Salary: AED 6,500 (All-Inclusive)
 
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 Job Purpose
 
 
 
 
 
 
 The Call Center Quality Assurance (QA) Executive is responsible for monitoring and evaluating customer interactions to ensure compliance with quality standards, operational procedures, and customer service excellence. The role focuses on identifying improvement opportunities, providing constructive feedback, and supporting continuous performance enhancement across the contact center.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Monitor and evaluate inbound and outbound customer calls, emails, chats, and other customer interactions against established quality standards.
 
 
 
 
 
 Score interactions using approved quality assurance scorecards and document evaluation results accurately.
 
 
 
 
 
 Provide timely, constructive feedback and coaching recommendations to Team Leaders and Customer Service Representatives.
 
 
 
 
 
 Identify quality trends, recurring issues, and areas requiring improvement, and recommend corrective actions.
 
 
 
 
 
 Participate in quality calibration sessions to ensure consistency and fairness in evaluations.
 
 
 
 
 
 Prepare daily, weekly, and monthly quality reports, highlighting key findings and performance trends.
 
 
 
 
 
 Ensure adherence to company policies, procedures, compliance requirements, and customer experience standards.
 
 
 
 
 
 Collaborate with Operations, Training, and Team Leaders to improve service quality and operational performance.
 
 
 
 
 
 Support continuous improvement initiatives by identifying opportunities to enhance customer satisfaction and process efficiency.
 
 
 
 
 
 Maintain accurate records of quality evaluations and ensure confidentiality of customer information.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 Bachelor's degree or Diploma in Business Administration or a related field is preferred.
 
 
 
 
 
 1&ndash;2 years of experience in a Call Center Quality Assurance role or within a customer service/call center environment.
 
 
 
 
 
 Experience using quality monitoring tools and scorecards is an advantage.
 
 
 
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 
 Strong attention to detail and analytical skills.
 
 
 
 
 
 Excellent verbal and written communication skills in English (Arabic is an advantage).
 
 
 
 
 
 Good coaching and feedback delivery skills.
 
 
 
 
 
 Strong understanding of call center quality standards and customer service best practices.
 
 
 
 
 
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 
 
 
 
 
 Ability to identify trends and recommend process improvements.
 
 
 
 
 
 Strong organizational and time management skills.
 
 
 
 
 
 Ability to work collaboratively in a fast-paced environment.
 
 
 
 
 
 
 Salary: AED 6,500 (All-Inclusive)
 
 
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Call Center Quality Assurance (QA) Executive

Binson's Medical Equipment & Supplies

<div>At Binson&rsquo;s, we believe in three things: Better Products, Better Services, Better Lives&mdash;and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you&rsquo;re looking to make a real impact in people&rsquo;s lives, you're in the right place. 


The Role: To lead, scale, and optimize the enterprise medical call center and communication infrastructure. This executive-facing role oversees multi-state customer service teams, maximizes modern telephony (Zoom) and AI capabilities, and ensures seamless EMR integration to deliver data-driven, high-quality patient support. 

Schedule: Monday&ndash;Friday | 8:30 AM - 5:00 PM 

What We're Looking For
<ul><li>
Bachelor&rsquo;s degree from a four-year college or university, or equivalent specialized operational training.</li><li>
7+ years of progressive management experience in high-volume contact centers, specifically within a Medical, DME, or Healthcare environment.</li><li>
Direct, high-level administrative experience managing modern cloud telephony platforms like Zoom.</li><li>
Exceptional communication skills with the proven ability to present complex productivity data effectively to groups of managers and executive-level team members.</li><li>
Ability and willingness to work full-time, 100% on-site at our Center Line, MI corporate office.</li></ul> 


What You&rsquo;ll Be Doing
<ul><li>
Provide daily operational oversight for all customer service departments across a three-state footprint, ensuring consistent service delivery and accountability.</li><li>
Actively participate in the Management Committee; generate and present daily, weekly, and monthly productivity, call volume, and dropped-call reports directly to executive leadership.</li><li>
Manage direct reports (supervisors/managers); oversee workload distribution, establish comprehensive training programs, and implement performance coaching or disciplinary actions when necessary.</li><li>
Manage and continuously optimize the enterprise-wide phone and communications system (Zoom)</li><li>
Lead initiatives to seamlessly integrate phone communication systems with our internal Electronic Medical Record (EMR) software to streamline workflows.</li><li>
Proactively identify and leverage AI capabilities.</li><li>
Hold teams strictly accountable to daily, weekly, and monthly performance measurements (First Call Resolution, Abandonment/Dropped Call rates).</li><li>
Maintain departmental operations within strict corporate and healthcare compliance guidelines (HIPAA)</li></ul> 

Perks &amp; Benefits
<ul><li>
Competitive pay</li><li>
Full benefits: Medical, Dental, Vision &amp; Life Insurance</li><li>
Paid time off + floating holiday</li><li>
401(k) Retirement Savings Plan</li><li>
Training and growth opportunities</li></ul></div>

Director of Enterprise Communications & Call Center Operations

Outsource Origin Limited

Company: Tai builders Location: Nazimabad, KarachiAbout Us: Tai Builders is a realestate development company with 9+ nprojects delivered. We are expanding our team and seeking a Sales Executive with strong experience in call enter Representative, Real estate executive, insurance exeutive and banking service executives.Job Responsibilities:<ul><li>Manage inbound and outbound calls with leads.</li><li>Build and maintain strong client relationships through professional communication.</li><li>Achieve monthly sales targets and contribute to overall team goals.</li><li>Prepare and maintain sales reports and client databases.</li><li>Identify new business opportunities through effective communication and follow-ups.</li></ul>Requirements:<ul><li>Proven experience in a call center or sales environment.</li><li>Excellent English communication skills (spoken and written).</li><li>Experience in selling anykind of service or goods is a strong plus.</li><li>Strong negotiation, persuasion, and interpersonal skills.</li><li>Ability to work independently and in a team-oriented environment.</li><li>Self-driven, confident, and result-focused personality.</li></ul>Salary &amp; Benefits:<ul><li>PKR 50,000 &ndash; 80,000 (depending on experience and performance) + commission per sale</li><li>Performance-based commissions and bonuses</li><li>Growth opportunities within the company</li><li>Supportive and professional work environment</li></ul>How to Apply: Send your updated CV to buildersamintai@gmail.com or WhatsApp at +92 3268314040Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Executive

Dar Al Mubtaker telecommunications and IT Co

Sales Executive Job in RiyadhAt Dar al Mubtaker , we are a leading provider of call center and software solutions, dedicated to helping businesses enhance their customer service and streamline their operations. We pride ourselves on innovation, teamwork, and delivering top-notch results for our clients.Position Overview :We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing client accounts, ensuring client satisfaction, and driving business growth. You will act as the primary point of contact for clients, fostering long-lasting relationships and identifying opportunities for upselling our services.Key Responsibilities :&middot; Manage and nurture client accounts, ensuring high levels of customer satisfaction.&middot; Develop a deep understanding of our software solutions and call center services to provide tailored support to clients.&middot; Identify opportunities for upselling and cross-selling, contributing to revenue growth.&middot; Demonstrate a willingness to learn about our software solutions and call center services to provide exceptional service.&middot; Collaborate with internal teams to ensure seamless service delivery and client success.&middot; Prepare and present account performance reports and strategic account plans.&middot; Address client inquiries and resolve issues promptly and professionally.Qualifications :&middot; Bachelor&rsquo;s degree in Business, Marketing, or a related field.&middot; 1 year Proven experience in account management, preferably in a call center or software solutions environment.&middot; Proven experience in a client-facing role , a hardworking attitude is essential.&middot; A strong desire to learn and develop within the account management field&middot; Strong communication and interpersonal skills, with the ability to build rapport with clients.&middot; Excellent problem-solving abilities and a proactive approach to client needs.&middot; Ability to work independently and as part of a team.&middot; Ability to tackle challenges with determination and a positive mindsetIf you are passionate about client success and ready to make an impact, we would love to hear from you! Please send your resume to [mmanadily@mssolutions.com.sa] with the subject line &quot;Account Manager Application &ndash; [Your Name].&quot;Pay: ﷼3,000.00 - ﷼4,000.00 per monthWork Location: In person

Kaizen Health Group

About Kaizen Health CorporationKaizen Health Corporation is a multi-state behavioral health company operating licensed treatment programs in Virginia, Colorado, California, Indiana, New Jersey, and Florida, with continued expansion underway. We combine clinically rigorous, evidence-based programming with a modern technology and marketing stack that generates consistent inbound demand &mdash; the admissions function is where that demand becomes care.About the RoleThe Director of Admissions owns the front door of the company. You will lead our centralized admissions call center &mdash; hiring, training, coaching, and holding accountable a team of admissions representatives &mdash; and partner directly with our regional business development teams to place clients into the right program, at the right level of care, anywhere in our national footprint. This is a hands-on leadership role for someone who has run high-volume behavioral health admissions before, knows what a great speed-to-lead operation looks like, and can manage both the human side (motivating a phone team, handling families in crisis) and the operational side (metrics, workflows, payer screening, conversion accountability).This is an in-person role. You will be on the floor with your team.What You'll DoCall Center Leadership<ul><li>Manage, coach, and develop the admissions representative team: hiring, onboarding, training, scheduling, QA call reviews, and performance management</li><li>Own speed-to-lead and contact-rate standards across all inbound channels (phone, web forms, paid lead flows, chat/SMS)</li><li>Build and enforce call scripting, objection handling, and crisis-sensitive communication standards appropriate to families making treatment decisions</li><li>Run daily huddles and weekly performance reviews against clear KPIs: contact rate, conversion rate by source, time-to-admit, show rate, and revenue per admit</li><li>Coordinate staffing coverage across extended hours, weekends, and holidays &mdash; admissions never sleeps</li></ul>Placement &amp; Business Development Partnership<ul><li>Work directly with regional business development teams to coordinate treatment placements across the country, matching clients to the appropriate Kaizen program by level of care, location, clinical fit, and payer</li><li>Serve as the escalation point for complex placements: dual-diagnosis, medical complexity, out-of-footprint referrals, and time-sensitive transfers</li><li>Maintain tight feedback loops with BD on referral source experience &mdash; every professional referral should get white-glove handling and closed-loop communication</li><li>Manage relationships with referring facilities, interventionists, and professionals during active placements</li></ul>Admissions Operations<ul><li>Own verification of benefits and financial screening workflows in partnership with the billing/UR team, ensuring accurate payer qualification before admission</li><li>Oversee pre-admission clinical screening handoffs to clinical teams, ensuring admission criteria and exclusionary criteria are consistently applied</li><li>Maintain CRM hygiene and pipeline accuracy (Salesforce); ensure every lead, referral, and disposition is documented and attributable to source</li><li>Partner with marketing on lead quality feedback, source-level conversion reporting, and closed-loop attribution</li><li>Ensure admissions practices comply with applicable regulations, including EKRA, 42 CFR Part 2, HIPAA, and state marketing/admissions rules</li></ul>Reporting &amp; Accountability<ul><li>Report weekly admissions performance to executive leadership: census pipeline, conversion by source and rep, lost-admit reasons, and forecast</li><li>Identify and fix conversion leaks in the funnel &mdash; from first contact through admit day</li></ul>Required Qualifications<ul><li>5+ years of behavioral health admissions experience (SUD and/or mental health treatment), with at least 2 years managing an admissions team or call center</li><li>Demonstrated track record of hitting census and conversion targets in a metrics-driven admissions environment</li><li>Direct experience with verification of benefits, commercial insurance qualification, and level-of-care placement across outpatient and residential settings</li><li>Experience working with business development / referral relations teams and handling professional referral sources</li><li>Proficiency with CRM-driven admissions workflows (Salesforce strongly preferred) and call center telephony/dialer platforms</li><li>Working knowledge of EKRA, 42 CFR Part 2, and HIPAA as they apply to admissions and marketing</li><li>Ability to work on-site full time; flexibility for extended hours during high-volume periods</li><li>Composure and empathy handling clients and families in crisis, and the ability to train that skill into a team</li></ul>Preferred Qualifications<ul><li>Multi-site or multi-state admissions leadership experience</li><li>Experience in out-of-network commercial PPO environments</li><li>Familiarity with call tracking and attribution platforms (CTM or similar) and speed-to-lead automation</li><li>Experience standing up or scaling an admissions department (workflows, scripts, QA programs from scratch)</li><li>Bilingual (English/Spanish) a plus</li></ul>What We Offer<ul><li>Real ownership of a national admissions function with direct access to executive leadership</li><li>A marketing engine that delivers consistent lead volume &mdash; your job is conversion, not scraping for leads</li><li>Modern tooling: Salesforce, call tracking, dialer, and automation infrastructure already in place</li><li>Competitive compensation with performance upside tied to results</li><li>Growth path as Kaizen expands into new states and service lines</li></ul>Pay: $75,000.00 - $90,000.00 per yearBenefits:<ul><li>401(k) 5% Match</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

Director of Admissions

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4673 call center executive jobs Near Me

Hiring: Tele-Sales Executive (Female) – Dubai Real Estate|Only 2 Positions Available

Call Center Agents (Joher town)

Call Center Quality Assurance (QA) Executive

Director of Enterprise Communications & Call Center Operations

Sales Executive

Sales Executive

Director of Admissions