call center nurse

Valeris

<div><div>Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris&trade; revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.</div>
<div></div><div>When you join the team as a Nurse Supervisor, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You will provide leadership to a team who will compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely.</div>
<div></div><div>Key Responsibilities:</div>
<ul><li>Daily program operational management</li>
</ul><ul><li>Ensures contracted Service Level Agreement adherence</li>
<li>Responsible for the implementation and on-going management of client specific business rules</li>
<li>Proactively communicates to team daily to ensure engagement and alignment to daily program operations and goals</li>
</ul><ul><li>Team hiring, development and training</li>
</ul><ul><li>Ensures daily program staffing levels are consistent with daily program needs</li>
<li>Ensure that direct reports receive the training needed to be proficient in their roles</li>
<li>Works proactively with Human Resources to develop a steady pipeline of potential candidates as needed to meet current and future program needs</li>
<li>Provides consistent, timely coaching and development for direct reports for a functional area</li>
</ul><ul><li>Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practice</li>
<li>Utilize Valeris&rsquo; values as the driving force behind the team&rsquo;s success</li>
<li>On time adherence to training deadlines for all corporate policies and procedures</li>
<li>Ensure all SOPs are followed with consistency</li>
<li>Perform additional tasks or projects as assigned</li>
</ul><div>Qualifications:</div>
<ul><li>Licensed Registered Nurse</li>
<li>2-3 years of nursing experience with relevant disease state experience preferred.</li>
<li>Nurse line triage, Call Center Utilization Management, Call Center Case Management a plus.</li>
<li>Case management or Clinical Trial Nurse experience, a plus.</li>
<li>Bachelor&rsquo;s degree or higher strongly preferred</li>
<li>Previous personnel/team management experience</li>
<li>Knowledge of the specialty drug product marketplace, health insurance claims processing, and commercialization of products and working with manufacturers is a plus</li>
<li>Previous experience leading customer service teams is a plus</li>
</ul><div><div><b>Physical Demands &amp; Work Environment</b></div>
<ul><li>While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.</li>
<li>Although very minimal, flexibility to travel as needed is preferred.</li>
<li>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.</li>
</ul>
<div></div><div><b>Why Work for Valeris?</b></div>
<div>We&rsquo;re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:</div>
<ul><li>Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs</li>
<li>Additional health support, including telehealth and Employee Assistance Program (EAP) services</li>
<li>Company match on Health Savings Account contributions</li>
<li>Free Basic Life and AD&amp;D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000</li>
<li>Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability</li>
<li>401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting</li>
<li>Paid Time Off (PTO) and Sick Leave to support work-life balance</li>
<li>Team members receive nine paid holidays plus two floating holidays</li>
<li>Opportunities for advancement in a company that supports personal and professional growth</li>
<li>A challenging, stimulating work environment that encourages new ideas</li>
<li>Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace</li>
<li>A mission-driven, inclusive culture where your work makes a meaningful impact</li>
</ul>
<div></div><div>Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.</div>
<div></div><div><b>Our Commitment to Equal Opportunity</b></div>
<div>At Valeris, we don&rsquo;t just accept difference &ndash; we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.</div>
</div><div></div><div><h3 class="jobSectionHeader"><b>Important Notice</b></h3>
<p>Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @valeris.com, @echo.newtonsoftware.com email address regarding next steps in our interview process.</p>
<h3 class="jobSectionHeader"><b>Please Note:</b></h3>
<ul><li>PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com, @pharmacord.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.</li>
<li>We will never request your bank account information at any stage of the hiring process.</li>
<li>We will never send a check (electronic or physical) to purchase home office equipment.</li>
</ul>
<p>If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com</p>
<div>#INDSUP</div></div></div>

Nurse Supervisor

Barada Medical Center

<p>We are looking for professional and motivated *female Call Center Agents* to join our medical centers team.</p><p>The ideal candidate should have previous experience working in &quot;medical centers or clinics&quot;, with strong communication skills and the ability to handle patient inquiries and appointments efficiently.</p><p>Key Responsibilities:</p><p>* Answer incoming calls and respond to patient inquiries</p><p>* Schedule and confirm appointments</p><p>* Follow up with patients and manage reminders</p><p>* Handle complaints professionally and escalate when needed</p><p>* Coordinate with reception and medical staff</p><p>* Maintain accurate patient records in the system</p><p>Requirements:</p><p>* Female candidates only</p><p>* Previous experience in &quot;medical centers, clinics, or hospitals&quot; is required</p><p>* Excellent communication skills (Arabic required, English is a plus)</p><p>* Ability to work under pressure</p><p>* Professional attitude and customer service skills</p><p>* Basic computer skills</p><p>Preferred:</p><p>* Experience in call center or customer service</p><p>* Knowledge of medical appointment systems</p><p>* Immediate availability</p><p>Salary &amp; Benefits:</p><p>* Competitive salary (to be discussed during interview)</p><p>* Professional work environment</p><p>* Opportunity for career growth</p><p>How to Apply:</p><p>Please send your CV via Indeed , or contact us directly for more information</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Call Center Agent (Female) – Medical Centers

AKY Services Pvt. Ltd

<p><b>Location:</b> Plot 195, 2nd Floor, Street 1, I-10/3, Islamabad<br/><b>Job Type:</b> Full-Time</p><p><b>Job Description:</b><br/>We are actively hiring experienced and fresh <b>Medicare Verifiers</b> for a fast-growing campaign. If you know how to handle calls, verify clients, and close with confidence&mdash;this is where the real money is.</p><p><b>What You&rsquo;ll Do:</b></p><ul><li>Verify Medicare leads over calls</li><li>Confirm customer eligibility and details</li><li>Maintain call quality &amp; accuracy</li><li>Work closely with the sales team</li></ul><p><b>Who We&rsquo;re Looking For:</b></p><ul><li>Good English communication skills</li><li>Call center experience preferred (Medicare/ACA is a BIG plus)</li><li>Confident, active, and target-driven</li><li>Night shift availability</li></ul><p><b>Salary &amp; Perks:</b></p><ul><li><b>Basic + Commission: 60,000 &ndash; 150,000+ PKR</b></li><li>High earning potential (no cap on incentives)</li><li>Weekly/Monthly bonuses</li><li>Professional &amp; energetic environment</li></ul><p><b>Why Join Us?</b></p><ul><li>High-paying campaign (real earning potential)</li><li>Fast hiring process</li><li>Growth opportunities for top performers</li></ul><p><b>Apply Now:</b><br/>Send your CV via Indeed or WhatsApp at <b>0327-6504800 | 0310-5358023</b></p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Call Center Verifiers – Medicare

Emanate Health

<div><div>West Covina, California
</div><div>Job Title Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina</div>
<div>Company Name Emanate Health
</div><div>Employment Type Full Time
</div><div>Location West Covina, California
</div><div>Job ID R0013944</div>
<div>Date posted 04/09/2026</div>
<div>Campus/Location Family Medicine &amp; Diabetes Education - West Covina
</div><div><p>Note: Please read the complete description below before applying for this job.</p>
<h1 class="jobSectionHeader">Current Emanate Health Employees - Please log into your Workday account to apply</h1><p>
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.</p><p>
On Glassdoor's list of &quot;Best Places to Work&quot; in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.</p><p>
Job Summary<br>
To provide scheduling appointments at the appropriate clinics. This position also provides documentation support,<br>
communications enhancements and other support activities in maintaining the coordination of patient care.</p><p>
Job Requirements</p><p>
a. Minimum Education Requirement :<br>
High School Diploma or equivalent preferred. Bilingual in Spanish preferred.</p><p>
b. Minimum Experience Requirement :<br>
Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding<br>
appropriately to patients, families, physicians and agency staff. Ability to transcribe and relay accurate messages on a timely<br>
basis. Knowledge of grammar usage, punctuation and style. Computer skills required. Clinic experience preferred. Medical<br>
terminology preferred. Excellent customer service skills required.</p><p>
c. Minimum License Requirement :</p><p>
Delivering world-class health care one patient at a time.</p><p>
Pay Range:</p>
$21.00 - $31.50</div></div><p></p>

Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina West Covina, California

Tenet Healthcare

<div><div>Embark on a rewarding career with <b>Detroit Medical Center Shared Services</b>. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.</div><div><b><br>
Benefits Statement</b></div><div>
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That&rsquo;s why we offer more than a job &ndash; we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
<br>
<ul><li>Medical, dental, vision, and life insurance</li><li>401(k) retirement savings plan with employer match</li><li>Generous paid time off (PTO)
</li><li>Career development and continuing education opportunities
</li><li>Health savings accounts, healthcare &amp; dependent flexible spending accounts</li><li>Employee Assistance program, Employee discount program</li><li>Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder &amp; childcare, auto &amp; home insurance.
</li></ul></div><p>Note: Eligibility for benefits may vary by location and is determined by employment status
</p><p><b>Job Summary</b></p><p>
Under general direction and according to established policies and procedures, answers incoming calls and initiates outbound calling for the assigned department to include physician/program/patient satisfaction surveys and pre-appointment/scheduling reminders.
</p><p><b>Responsibilities</b></p><p>
Provides tele-health services including, but not limited to, physician, diagnostic, program appointment scheduling, physician specialty consult line requests and educational classes/seminar schedules.</p><p>
Responds to inquiries and/or refers the caller to the appropriate physician, department or program based on information provided by the caller.
</p><p>Identifies calls of a serious/urgent nature and directs them to an urgent/emergent care environment or Triage function as appropriate. Interprets customer needs and utilizes a computerized database to assist in arranging for resources to achieve customer satisfaction.</p><p>
Utilizes existing database marketing identifiers as a tool to aid the patient in more effectively achieving quality of life through enhanced/managed care assistance by properly identifying related support programs and treatment options.</p><p>
Collects and verifies all necessary demographic insurance and related data. Verifies insurance coverage and benefit levels, obtains and analyzes necessary authorizations and referrals, and calculates estimated patient liability for call transactions.</p><p>
Explains how to complete appropriate forms to patient and/or family to ensure the necessary consent forms and patient signatures are obtained. Provides financial counseling services to assist patients in identifying and obtaining payment sources. Completes charge entry, reviews, monitors and reconciles patient accounts to ensure accurate billing production.
</p><p>Ensures compliance with third party payor requirements. Reconciles and corrects user specific reports.
</p><p>Establishes and maintains contacts with DMC representatives and physicians office staff in order to become familiar with their needs and concerns through the Physician Liaison Program.
</p><p>Generates database, word processing and spreadsheet marketing reports. Maintains patient service records and conducts routine database profile updates, data management/accuracy audits, and inter-departmental synchronizing of frequently changing information.
</p><p>Participates with other members of the department in continuous quality improvements that lead to achieving and sustaining high levels of customer satisfaction.
</p><p>Acts as a community liaison through participation in DMC sponsored health initiatives.<br>
</p><br>
<br>
<b>Qualifications:</b><p><br>
1. High school diploma or equivalent. Two to five years of college level course work and/or related experience in health care field preferred.</p><p>
2. Two years of experience with direct patient and/or physician contact in a clinical or administrative setting, or at least one year of experience with direct patient and/or physician contact in a clinical or administrative setting working with the same software program and customer base as the DMC Call Center.</p><p>
3. Two to five progressive years of work experience in insurance, medical record, billing or related area preferred.
</p><p><b>Facility Description</b></p><div>
The <b>Detroit Medical Center (DMC)</b> is a nationally recognized health care system that serves patients and families throughout Michigan and beyond. A premier healthcare resource, our mission is to help people live happier, healthier lives. The hospitals of the Detroit Medical Center are the Children's Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Hutzel Women's Hospital, the DMC Heart Hospital, Huron Valley-Sinai Hospital, the Rehabilitation Institute of Michigan and Sinai-Grace Hospital.</div><div>
</div><div>DMC's 150-year legacy of medical excellence and service provides patients and families world-class care in cardiovascular health, women's services, neurosciences, stroke treatment, orthopedics, pediatrics, rehabilitation, organ transplant and other general and specialty services.</div><div>
DMC is a key partner in Detroit's resurgence, which continues to draw national and international attention. A dedicated corporate citizen with strong community ties, DMC is one of the largest and most diverse employers in Southeast Michigan.<br>
</div><p><b>EEO Statement</b></p><p>
Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
</p><p>Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.</p><p>
Tenet participates in the E-Verify program. Follow the link below for additional information.</p><p>
E-Verify: http://www.uscis.gov/e-verify</p><p>
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations</p><div>
<div><b>
JOB: </b></div>Clerical/Office Support
</div><div><div><b>PRIMARY LOCATION: </b></div>Detroit, Michigan
</div><div><div><b>FACILITY: </b></div>Detroit Medical Center Shared Services
</div><div><div><b>JOB TYPE: </b></div>Full Time
</div><div><div><b>SHIFT TYPE: </b></div>Day
</div>
<p>Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.<br>
Tenet participates in the E-Verify program. Follow the link below for additional information.<br>
E-Verify: http://www.uscis.gov/e-verify<br>
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
</p>
2606000788</div>

Call Center Advisor - Health Acess Center

PAIN RELIEF CENTERS

<div><h3 class="jobSectionHeader"><b>What You&rsquo;ll Do:</b></h3>
<ul>
<li><p>Answer incoming calls and direct them to the right departments</p>
</li>
<li><p>Accurately schedule appointments, consultations, and surgeries in Athena</p>
</li>
<li><p>Register new patients and input detailed demographic and insurance information</p>
</li>
<li><p>Confirm appointments and verify insurance coverage</p>
</li>
<li><p>Educate patients on pre-visit protocols, paperwork, and appointment details</p>
</li>
<li><p>Take and route messages from patients, physicians, and pharmacies</p>
</li>
<li><p>Coordinate scheduling for multiple physicians and locations</p>
</li>
<li><p>Provide backup front office support and contribute to overall workflow</p>
</li>
<li><p>Reach out to new patients with a friendly welcome call</p>
</li>
</ul><h3 class="jobSectionHeader"><b>What We&rsquo;re Looking For:</b></h3>
<p>
Education &amp; Experience:</p>
<ul>
<li><p>High School Diploma or equivalent required</p>
</li>
<li><p>Minimum 2 years of experience in appointment/surgery scheduling in a healthcare setting</p>
</li>
<li><p>Prior experience working with insurance and EHR systems (Athena plus!)</p>
</li>
</ul><p>Knowledge &amp; Skills:</p>
<ul>
<li><p>Familiarity with medical terminology and managed care contracts</p>
</li>
<li><p>Excellent verbal/written communication and people skills in English and Spanish</p>
</li>
<li><p>Strong organizational and time management abilities</p>
</li>
<li><p>Proficient in Microsoft Office with fast, accurate data entry skills</p>
</li>
<li><p>Ability to multitask while maintaining attention to detail</p>
</li>
</ul><p>You&rsquo;ll Shine If You:</p>
<ul>
<li><p>Love working with diverse patient populations</p>
</li>
<li><p>Thrive in a team-oriented, collaborative setting</p>
</li>
<li><p>Have a service-first mindset and are calm under pressure</p>
</li>
<li><p>Are driven to provide the best patient experience every time</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Physical &amp; Mental Requirements:</b></h3>
<p>
Standard office duties including sitting, standing, and using a computer. Must be able to handle a high volume of calls and multitask efficiently in a busy environment.</p></div>

Call Center Rep - Medical Practice Remote Florida Only

Nour Al-Ola Medical Center

<p>We are looking for a dynamic and results-driven Telesales &amp; Sales Agent to join our medical center team. The role involves handling both telephone-based sales (telesales) and in-person patient consultations (sales). You will be responsible for promoting the center&rsquo;s medical services, booking appointments, building strong patient relationships, and achieving sales targets.</p><p>⸻</p><p>Key Responsibilities:</p><ul><li>Make outbound telesales calls to potential and existing patients to promote services, packages, and promotions.</li></ul><ul><li>Handle inbound calls, respond to patient inquiries, and provide accurate information about treatments and pricing.</li></ul><ul><li>Conduct face-to-face consultations with walk-in patients to explain services and close sales.</li></ul><ul><li>Schedule and confirm patient appointments, ensuring smooth coordination with medical staff.</li></ul><ul><li>Maintain and update patient records in the CRM system.</li></ul><ul><li>Meet and exceed individual and team sales targets (both telesales and in-clinic).</li></ul><ul><li>Provide excellent customer service and follow-up to ensure patient satisfaction and retention.</li></ul><ul><li>Collaborate with the marketing team on campaigns and promotions.</li></ul><p>⸻</p><p>Requirements:</p><ul><li>Proven experience in telesales, customer service, or direct sales (healthcare industry experience preferred).</li></ul><ul><li>Strong communication, negotiation, and persuasion skills.</li></ul><ul><li>Patient-focused, with the ability to explain medical services clearly and professionally.</li></ul><ul><li>Comfortable working in a target-driven environment.</li></ul><ul><li>Proficiency in CRM systems and Microsoft Office.</li></ul><ul><li>Fluency in English is required (Arabic or other languages is an advantage).</li></ul><p>⸻</p><p>Job Type: Full-time</p><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>Work Location: In person</p>

Arabic Female Medical Call Center Agent

Search 10000+ Call center nurse jobs near you this May. New roles added regularly across leading industries. Apply today.