call center operations manager

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

Super Bytes

We’re Hiring: &nbsp;Telecalling Executive&nbsp;&nbsp;Location: Dubai / IndiaEmployment Type: Full-TimeSalary: Fixed Pay + Attractive Incentives&nbsp;Age below 28 yearsHindi language mandatory&nbsp;Job Role: We are looking for a motivated and target-focused Forex Telecaller to promote our forex trading services and generate quality leads through outbound calling.&nbsp;Key Responsibilities:<ul><li>Make outbound calls to potential clients.</li><li>Explain forex trading services and account details</li><li>Generate leads and convert prospects into active clients</li><li>Follow up with interested customers</li><li>Maintain call and lead records in CRM</li><li>Achieve daily and monthly sales targets</li><li>Coordinate with sales and retention teams</li></ul>&nbsp; &nbsp;

Telecalling Executive

Confidential

General Manager (Agriculture &amp; Palm) Location: Riyadh, Saudi Arabia Employment Type: Full-tim Job Overview Our Group aspires to be a world-class, professional global company with deep-rooted business fundamentals. We achieve this by hiring and developing the most efficient and dynamic people and implementing advanced information systems. We are currently seeking an experienced and strategic General Manager to lead our Agriculture &amp; Palm division. This is a senior leadership role responsible for the overall strategic direction, operational management, and financial performance of our agricultural and palm cultivation operations. The successful candidate will drive growth, efficiency, and innovation, ensuring the division aligns with Our commitment to excellence and staying at the forefront of market developments. Responsibilities • Develop and execute long-term business strategies for the Agriculture &amp; Palm division to achieve growth targets and enhance market position. • Oversee all day-to-day operations, including crop management, harvesting, processing, logistics, and quality control, ensuring optimal productivity and efficiency. • Manage the division's P&amp;L, including budgeting, forecasting, and financial reporting, to ensure profitability and sustainable financial health. • Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement. • Analyse contemporary market trends and competitor activities to identify new business opportunities and mitigate potential risks. • Implement advanced agricultural technologies and sustainable farming practices to improve yield, reduce costs, and promote environmental stewardship. • Build and maintain strong relationships with key stakeholders, including government bodies, suppliers, customers, and industry partners. • Ensure all operations comply with local and international agricultural standards, regulations, and safety protocols. Qualifications • A Bachelor's degree in Agriculture, Agribusiness, Business Administration, or a related discipline. A Master's degree is highly preferred. • Extensive and proven experience in a senior management position within the large-scale agriculture sector, with specific expertise in palm cultivation and plantation management. • A strong track record of managing P&amp;L, driving business growth, and delivering on strategic objectives. • Demonstrable experience in operational management, supply chain logistics, and resource planning. • Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team. • In-depth knowledge of modern agricultural practices, market dynamics, and the latest industry technologies. • Strong analytical and problem-solving abilities with a strategic mindset. • Previous experience working in the Middle East is highly advantageous. • Fluency in English is essential; proficiency in Arabic would be a significant asset.

General Manager ( Agriculture & Palm)

Qualification:Bachelor’s degree with relevant HSSEQ qualifications/certifications.Experience:Minimum 10 years of experience as an HSSEQ/Safety Manager in Operation &amp; Maintenance of tunnel projects or similar project capacity.Key Responsibilities:Lead and manage HSSEQ programs, policies, and compliance for tunnel operations.Ensure safe work practices and conduct regular inspections and audits.Develop risk assessments, emergency plans, and safety procedures.Provide training, awareness sessions, and incident investigations.Monitor performance, maintain HSSEQ documentation, and coordinate with stakeholders.

HSSEQ Manager

Freyssinet Saudi Arabia

The Deputy Project Manager supports the Project Manager in the day-to-day management and delivery of the Scope of Works on a major road infrastructure project (includes major bridge works). The role focuses on safe execution, effective site coordination, progress monitoring and reporting, and interface management with key stakeholders (Client, Supervision Consultant, Designer, authorities, utilities, and other contractors). The Deputy Project Manager contributes to achieving the project’s time, cost, quality, and HSE objectives, while developing project leadership capabilities under the guidance of the Project Manager.&nbsp;&nbsp;<figure class="table"><table><tbody><tr><td>Tasks and Duties</td></tr><tr><td><ul><li>Support the Project Manager in planning, coordinating, and controlling the execution of the bridges works (foundations, substructure, superstructure, deck works, bearings, expansion joints, parapets/barriers, approaches, and tie-ins).</li><li>Coordinate daily site activities and resources, ensuring work fronts are ready and constraints are removed (drawings, approvals, materials, access, permits, traffic management).</li><li>Lead weekly look-ahead planning and support short-term sequencing to protect key milestones and productivity targets.</li><li>Track progress and productivity, and prepare weekly/monthly reports, dashboards, and narrative updates for internal and external reporting.</li><li>Coordinate with engineering and procurement teams to ensure timely approvals and delivery of long-lead items and critical materials.</li><li>Promote and enforce HSE requirements; support risk assessments, method statement reviews, and planning for high-risk activities (lifting operations, working at height, traffic interface, night works, formwork/falsework).</li><li>Support QA/QC implementation by ensuring ITPs, inspections, testing, and documentation are completed; assist in resolving NCRs and closing punch lists.</li><li>Support subcontractor management: coordination, performance monitoring, progress follow-up, and compliance with project requirements.</li><li>Manage interfaces with roads/earthworks, utilities diversions, temporary works, and authorities to ensure continuity of works and minimize disruption.</li><li>Participate in meetings with the Client/Consultant/Designer and ensure action items are followed up and closed.</li><li>Support the Project Manager and commercial team with change control inputs (site records, quantities, progress data, event tracking) to enable evaluation of variations or delays.</li><li>Guide and support engineers and site staff through structured communication, disciplined reporting, and on-the-job coaching.</li></ul>&nbsp;&nbsp;&nbsp;Saudi National Only<ul><li>Minimum 10 years of experience, mainly in civil/infrastructure projects.</li><li>Practical exposure to bridges/structures works is strongly preferred (bridge substructure/superstructure or similar heavy civil structures).</li><li>Experience leading site teams/work fronts (e.g., Senior Site Engineer, Section Engineer, Construction Engineer, Site Manager, Package Engineer).</li></ul>&nbsp;Education:<ul><li>Bachelor’s degree in Civil Engineering</li><li>Master degree in relevant field is a plus</li><li>PMP is a plus</li></ul>&nbsp;Skills &amp; Competencies:<ul><li>Strong coordination and problem-solving skills, with the ability to manage multiple work fronts and interfaces.</li><li>Good understanding of construction sequencing, method statements, and short-term planning principles (look-ahead planning).</li><li>Working knowledge of QA/QC processes (ITPs, inspections, testing, NCR follow-up) and document control discipline.</li><li>Strong HSE mindset and ability to escalate and stop unsafe work when required.</li><li>Effective communication skills with stakeholders (client/consultant/designer/subcontractors) and strong team leadership behaviors.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint); reporting capability is required.</li><li>English (written and spoken) is required; Arabic is required/preferred for stakeholder coordination.</li></ul>Primatvera P6 exposure is a plus&nbsp;&nbsp;</td></tr></tbody></table></figure>

Deputy Project Manager

Job Overview Our Group is seeking a dedicated and experienced HR Manager (F&amp;B/Hospitality) to join our dynamic team in Riyadh, Saudi Arabia. This is a Full-Time position within a world-class, professional global company with deep-rooted business fundamentals. The successful candidate will be responsible for managing the full spectrum of human resources operations specifically within our Food &amp; Beverage and Hospitality divisions. You will play a pivotal role in supporting our ambition to hire and develop the most efficient and dynamic people, ensuring our HR strategies align with our commitment to contemporary market trends and organisational excellence. Responsibilities * Develop and implement HR strategies and initiatives that are aligned with the overall business strategy of the F&amp;B/Hospitality division. * Manage the end-to-end recruitment process, from sourcing and interviewing to onboarding new team members, ensuring a high-calibre workforce. * Oversee and manage a performance appraisal system that encourages high performance and employee development. * Nurture a positive and productive working environment by addressing demands, grievances, and other employee relations issues. * Ensure compliance with Saudi Arabian labour law and regulations throughout all human resource management activities. * Maintain and enhance employee benefits programmes, compensation structures, and reward systems. * Work closely with divisional management to identify training needs and implement effective learning and development programmes. * Report to senior management on key HR metrics and provide data-driven insights to support strategic decision-making. * Manage all HR administrative tasks, including payroll, employee records, and HR information systems. Qualifications * Proven experience as an HR Manager, with significant and demonstrable experience within the Food &amp; Beverage or Hospitality industry is essential. * A thorough understanding of Saudi Arabian labour law and HR best practices. * Excellent active listening, negotiation, and presentation skills. * Strong people management skills and the ability to build and maintain effective working relationships at all levels of the organisation. * Competence to build and effectively manage interpersonal relationships with integrity and professionalism. * A bachelor's degree in Human Resources, Business Administration, or a related field. * Professional HR certification (e.g., CIPD, SHRM) is highly desirable. * Excellent command of both spoken and written English; proficiency in Arabic is a significant advantage.

HR Manager (F&B/Hospitality)

Alisary Group

<h2>About the Role</h2>A growing real estate development group based in Muscat is seeking a highly driven and commercially minded Real Estate Operations &amp; Development Manager to act as a true success partner, not a traditional employee.This role requires a hands-on leader who manages the business as if it were their own — with full empowerment from the owners and full transparency under independent financial oversight.<h2>Objective</h2>To manage the full real estate development lifecycle, revive distressed or stalled assets, and achieve the highest possible financial efficiency within a transparent, externally audited operating environment.<h2>Key Responsibilities</h2><h3>Asset Management &amp; Business Development</h3>Review and assess the owners’ real estate portfolio, including vacant lands and projects halted since COVID.Develop urgent, practical plans to complete, restructure, or liquidate underperforming assets.Identify well-studied new investment opportunities and present concise feasibility studies to support acquisition decisions.<h3>Cost Engineering &amp; Supply Chain Management</h3>Build and manage a strong supplier and contractor network to achieve cost savings of no less than 20–30% without compromising visible quality.Lead sourcing strategies including local negotiations, bulk purchasing, or direct imports (e.g., from China) when commercially viable.<h3>Project &amp; Vendor Management</h3>Select, contract, and fully manage engineering offices, contractors, consultants, and marketing companies on behalf of the owners.Oversee on-site progress, timelines, and budgets, proactively resolving technical and operational obstacles.Exercise operational decision-making authority within approved budgets and governance frameworks.<h3>Government Relations &amp; Reporting</h3>Manage the government relations file and supervise the Omani PRO to secure licenses, approvals, and regulatory requirements.Submit regular, clear performance and financial reports to the owners.Operate in full cooperation and transparency with the independent external financial auditor, including complete disclosure of contracts, invoices, and transactions.<h2>Candidate Profile</h2>Proven hands-on experience in real estate operations, development, or asset turnaround.Strong commercial mindset with a focus on profitability, cost control, and execution.Solid understanding of supplier negotiations, construction costs, and project economics.High integrity, transparency, and comfort working under strict external financial audit.Leadership personality capable of operating under pressure and managing multiple stakeholders.Priority given to candidates currently based in Oman with deep knowledge of the local market, regulations, and suppliers (Omani or expatriate).<h2>&nbsp;</h2>

Real Estate Operations & Development Manager (Success Partner)

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