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call center operator

Bab Al Shams Desert Resort

Overview <p>Get AI-powered advice on this job and more exclusive features.</p> <p>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture.</p> <p><strong>About The Role</strong></p> <p>The call center Agent will be the liaison between our company and its current and potential customers.</p> Key Duties And Responsibilities <ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication "scripts" when handling different topics</li> <li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal/team qualitative and quantitative targets</li> </ul> Experience & Educational Requirements <ul> <li>High School Degree</li> <li>1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).</li> <li>Familiarity with systems and practices</li> <li>Strong phone and verbal communication skills, along with active listening</li> <li>Track record of over-achieving quota</li> <li>Customer focus and adaptability to different personality types</li> <li>Ability to multitask, set priorities and manage time effectively</li> </ul> <p>Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</p> Seniority level <ul> <li>Entry level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> <p>Referrals increase your chances of interviewing at Bab Al Shams Desert Resort by 2x</p> <p>Get notified about new Call Center Representative jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p> Related opportunities <ul> <li>Customer Service Associate Retail M&S UAE</li> <li>Guest Experience Expert - Four Point by Sheraton Bur Dubai</li> <li>Guest Experience Expert - Ajman Saray, a Luxury Collection Resort</li> <li>Front Desk Agent - Guest Experience Expert</li> </ul> <p>Dubai, Dubai, United Arab Emirates 20 hours ago</p>

Call Center Agent

Clemenceau Medical Center

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 <p> <span>1 to 5 years</span> </p>
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 <p> <span>Graduate</span> </p>
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 <p> <span>Customer Service / Telecalling<br> </span> </p>
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 <p> <span>Arabic speakers</span> </p>
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<span>Call Center Agents<br> <br>Job Location : Dubai, UAE<br> <br><b>Requirements </b>:<br> <br>  Should have experience as Call Center Agents<br>  Arabic speakers<br>  Any Nationals<br> </span>
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Call Center Agents

Reliable Alliance Immigration Consultancy 

<p><b>About the Role:</b></p><p>We are seeking a dedicated <b>Call Center Agent</b> fluent in <b>Tagalog and English</b>, with prior experience in <b>hospital or healthcare settings</b>. The ideal candidate will handle inbound and outbound calls with professionalism, ensuring efficient communication between patients, nurses, and healthcare partners.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage patient inquiries and coordinate with medical staff and homecare teams.</li><li>Handle appointment scheduling, follow-ups, and documentation accurately.</li><li>Provide clear and empathetic communication to clients and patients.</li><li>Maintain confidentiality and adhere to healthcare communication standards.</li><li>Support recruitment and deployment processes for nurses when needed.</li></ul><p><b>Qualifications:</b></p><ul><li>Proven experience in a <b>call center</b>, preferably in <b>healthcare or hospital environments</b>.</li><li><b>Fluent in Tagalog and English</b> (spoken and written).</li><li>Excellent communication and organizational skills.</li><li>Proficient in computer use and call management systems.</li><li>Ability to multitask in a fast-paced environment.</li></ul><p><b>Preferred:</b></p><ul><li>Experience in <b>homecare or healthcare recruitment</b>.</li><li>Knowledge of UAE healthcare system is an advantage.</li></ul><p>Job Type: Full-time</p><p>Pay: From AED3,500.00 per month</p><p>Experience:</p><ul><li>Call agent in medical: 1 year (Required)</li></ul><p>Language:</p><ul><li>Tagalog (Required)</li><li>English (Required)</li></ul>

Call Center Agent – Bilingual (Tagalog & English)

Gargash Hospital

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p> <span>1 to 5 years</span> </p>
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 <p> <span>Diploma; Graduate</span> </p>
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 <p> <span>Customer Service / Telecalling<br> </span> </p>
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 <p> <span>call center experience</span> </p>
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<span>Call Centre Agent<br> <br>Job Location : Dubai, UAE<br> <br>Job Details :<br> <br>  Should be a Diploma holder or bachelor s degree with prior experience in healthcare call centre set up.<br>  Should be flexible with rotation of shift work.   Team player with work under pressure is much required.<br> </span>
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Call Centre Agent

KERZNER INTERNATIONAL LIMITED

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<p> <strong>About The Role</strong> </p>
<p>The call center Agent will be the liaison between our company and its current and potential customers.</p>
<p> <strong>Key Duties and Responsibilities  </strong> </p>
<p>    Manage large amounts of inbound and outbound calls in a timely manner<br>     Follow communication  scripts  when handling different topics<br>     Identify customers  needs, clarify information, research every issue and provide solutions and/or alternatives<br>     Seize opportunities to upsell products when they arise<br>     Build sustainable relationships and engage customers by taking the extra mile<br>     Keep records of all conversations in our call center database in a comprehensible way<br>     Frequently attend educational seminars to improve knowledge and performance level<br>     Meet personal/team qualitative and quantitative targets </p>
<p> <strong>Experience &amp; Educational Requirements</strong> </p>
<p>      High School Degree<br>     Previous experience in a customer support role<br>     Familiarity with systems and practices<br>     Strong phone and verbal communication skills, along with active listening<br>     Track record of over-achieving quota<br>     Customer focus and adaptability to different personality types<br>     Ability to multitask, set priorities and manage time effectively</p> <p> </p>
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SAMAA MEDICAL CENTER

<p><b>Call Center Job ResponsibilitiesCustomer Service</b></p><ul><li>Answer incoming calls promptly and professionally.</li><li>Provide accurate information about products, services, appointments, or procedures.</li><li>Resolve customer inquiries, complaints, and issues efficiently.</li><li>Assist clients with booking, cancellations, and follow-up calls.</li><li>Maintain a positive and helpful tone in all interactions.</li></ul><p><b>Call Handling &amp; Communication</b></p><ul><li>Make outbound calls for follow-ups, reminders, or customer updates.</li><li>Document all call information accurately in the system.</li><li>Escalate complex issues to senior staff or management when necessary.</li><li>Ensure proper call etiquette and maintain company communication standards.</li></ul><p><b>Administrative Tasks</b></p><ul><li>Update customer records and verify information.</li><li>Prepare daily call logs and reports when required.</li><li>Coordinate with different departments (HR, PRO, finance, nurses, doctors, etc.) to solve customer concerns.</li></ul><p><b>Quality &amp; Performance</b></p><ul><li>Meet call volume, response time, and service quality targets.</li><li>Follow company protocols and compliance requirements.</li><li>Participate in training sessions to improve knowledge and skills.</li></ul><p><b>Other Responsibilities</b></p><ul><li>Handle emergency calls and route them to the appropriate staff.</li><li>Maintain confidentiality of customer information.</li><li>Support reception and front desk teams as needed.</li></ul><p>Job Types: Full-time, Contract</p>

ZIA Medical Center

<p>ZIA Medical Center is seeking a customer-oriented and efficient <b>Call Center Agent</b> with experience in a <b>healthcare setting</b>. The ideal candidate will manage incoming and outgoing calls, WhatsApp messages, and website inquiries, ensuring all patient interactions are handled professionally, promptly, and with care.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to inbound calls regarding appointments, services, and general inquiries in a courteous and professional manner</li><li>Make outbound calls for appointment reminders, follow-ups, and patient satisfaction</li><li>Schedule, update, and cancel appointments using clinic management software</li><li>Handle and respond promptly to WhatsApp messages and website/live chat inquiries</li><li>Provide information about doctors&rsquo; availability, clinic timings, procedures, and insurance coverage</li><li>Coordinate with front desk, nursing, and medical teams to ensure smooth patient flow</li><li>Log and document all patient interactions accurately</li><li>Resolve patient complaints or escalate issues to the appropriate department when necessary</li><li>Maintain a high level of patient confidentiality and adhere to data protection policies</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>1&ndash;2 years of experience</b> as a call center agent in a <b>healthcare environment</b></li><li>Proficiency in handling calls, WhatsApp communications, and online chat platforms</li><li>Excellent verbal and written communication skills in English (Arabic is a plus)</li><li>Strong multitasking, problem-solving, and organizational skills</li><li>Familiarity with clinic/hospital management systems and CRM tools</li><li>Professional, patient-centered attitude and calm demeanor under pressure</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Diploma or Bachelor's degree in Healthcare Administration, Communications, or a related field</li><li>Knowledge of basic medical terminology and insurance processes</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,500.00 per month</p><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Call Center Agent (Arabic Speaking)

Explore 958+ Call center operator in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

958 call center operator jobs IN Dubai United Arab Emirates

Call Center Agent

Call Center Agents

Call Center Agent – Bilingual (Tagalog & English)

Call Centre Agent

Call Center Agent

Call Center Agent

Call Center Agent (Arabic Speaking)