call center operator

IRS Tunisia

Diploma or Bachelor&rsquo;s Degree required.Minimum 5 years of experience in a similar role, preferably in customer service, call center operations, telephone Operator/handling, or administrative positions..Job Type: PermanentPay: QAR2,400.00 - QAR3,150.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Helpdesk, Customer Service,call center,admin positions: 5 years (Preferred)</li></ul>

Helpdesk Operator

Padra Medical center

Job Title: Call Center Agent (Arabic / English / Urdu)Company: Padra Medical CenterJob Summary: Padra Medical Center is seeking a professional, patient-focused Call Center Agent who is fluent in Arabic, English, and Urdu. The ideal candidate will be responsible for managing patient inquiries, scheduling appointments, and providing accurate information about medical services while ensuring an excellent patient experience at all times.Key Responsibilities<ul><li>Handle inbound and outbound calls related to appointments, treatments, and general inquiries.</li><li>Schedule, confirm, reschedule, and cancel patient appointments efficiently.</li><li>Provide accurate information regarding doctors, departments, and medical services.</li><li>Follow up with patients for appointment reminders and feedback.</li><li>Coordinate with doctors and clinic staff concerning patient schedules.</li><li>Maintain and update patient records in the CRM / HIS system.</li><li>Address patient concerns professionally and escalate issues when necessary.</li><li>Ensure strict confidentiality of patient information at all times.</li></ul>Requirements<ul><li>Fluency in Arabic, English, and Urdu (Mandatory).</li><li>Minimum 1&ndash;2 years of call center experience, preferably within the healthcare sector.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle patients with empathy and professionalism.</li><li>Basic computer knowledge and familiarity with CRM/HIS systems is an advantage.</li></ul>Job Type: Full-time

Call Centre Agent

Lumos Polyclinic

Job TitleCall Center Agent &ndash; Cold Calling (Healthcare / Clinic)LocationDubai, UAEJob TypeFull-timeJob DescriptionWe are a well-established medical &amp; aesthetic clinic in Dubai looking for a Call Center Cold Calling Agent to join our growing team.The ideal candidate is confident on the phone, target-driven, and experienced in booking appointments through outbound calls.Responsibilities<ul><li>Make outbound cold calls to potential patients</li><li>Promote clinic services and offers professionally</li><li>Book and confirm appointments for doctors and therapists</li><li>Follow up with leads and maintain call records</li><li>Achieve daily and monthly booking targets</li><li>Handle basic patient inquiries and objections</li><li>Coordinate with the front desk and management team</li></ul>Requirements<ul><li>Previous experience in call center / cold calling (clinic or healthcare experience is a plus)</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Confident, persuasive, and results-oriented</li><li>Ability to work with targets and KPIs</li><li>Basic computer skills (CRM or Excel is a plus)</li><li>Professional phone etiquette</li></ul>What We Offer<ul><li>Competitive salary + commission / incentives</li><li>Stable job in a growing clinic</li><li>Supportive work environment</li><li>Training on clinic services and scripts</li><li>Career growth opportunities</li></ul>How to ApplyApply through Indeed or send your CV with the subject: &ldquo;Call Center Agent &ndash; Clinic&rdquo;Job Type: Full-time

ARABIC FEMALE Call Center Agent – Cold Calling (Healthcare / Clinic)

DS Marketing Agency

We are looking for motivated and energetic Call Center Agents to join our team. The ideal candidate will handle inbound and outbound calls, assist customers professionally, and help achieve company sales or support targets.This role is suitable for both freshers and experienced candidates looking to grow in the call center industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Provide accurate information about company products or services</li><li>Respond to customer inquiries and resolve complaints</li><li>Generate leads and close sales (for sales campaigns)</li><li>Maintain call records and update CRM systems</li><li>Meet daily, weekly, and monthly performance targets</li></ul>Requirements<ul><li>Good communication skills English</li><li>Confident and clear speaking skills</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li><li>Willing to work night shifts</li><li>Prior call center experience is a plus (Freshers can apply)</li></ul>Preferred Skills<ul><li>Sales or customer service background</li><li>Strong persuasion and negotiation skills</li><li>Active listening and problem-solving abilities</li></ul>What We Offer<ul><li>Fixed Salary + Commission (for sales campaigns)</li><li>Performance Bonuses</li><li>Training and Skill Development</li><li>Friendly and Professional Work Environment</li><li>Career Growth Opportunities</li></ul>Job Types: Full-time, FresherPay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Call Center Agents

Shabil Consultants

We are hiring Female Inbound Call Center Agents for our night shift. The candidate will be responsible for handling incoming calls, assisting customers, and converting inquiries into sales.Responsibilities:<ul><li>Handle inbound customer calls professionally</li><li>Provide product and service information</li><li>Resolve customer queries and complaints</li><li>Convert leads into sales and achieve targets</li><li>Maintain call records and update CRM</li><li>Deliver excellent customer service</li></ul>Requirements:<ul><li>Female candidates only</li><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Ability to work in night shift</li><li>Call center or sales experience will be preferred</li></ul>What We Offer:<ul><li>Fixed basic salary + attractive commission</li><li>Friendly and professional work environment</li><li>Career growth opportunities</li></ul>Apply now and join our team!Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agent – Inbound (Night Shift) – Female Only

Samsung by Korn Ferry

<div>Company Description 
Samsung Electronics has grown into one of the world&rsquo;s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.
We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.
Join us at Samsung and find your opportunity to do what you can't. 
Job Description 
Key Responsibilities:
Team Management:<ul><li>
Oversee and manage a team of 90+ agents across multiple channels (voice, non-voice, and digital channels, TeleSales)</li><li>
Conduct regular training sessions to improve agent performance</li><li>
Monitor and evaluate employee performance and provide feedback</li></ul> 
Customer Service Oversight:<ul><li>
Ensure high-quality customer service by setting standards and monitoring interactions across inbound and outbound channels</li><li>
Handle escalated customer complaints and ensure timely resolution</li></ul> 
Operational Efficiency:<ul><li>
Develop and implement call center processes and procedures for voice, non-voice, and digital channels</li><li>
Optimize call routing, response times, and overall operational efficiency for both inbound and outbound operations</li></ul> 
Reporting and Analysis:<ul><li>
Analyze call center metrics (e.g., call volume, resolution time, customer satisfaction) across all channels</li><li>
Prepare reports for senior management on performance and areas for improvement</li></ul> 
Technology Management:<ul><li>
Oversee the use of call center software, CRM systems, and other tools for voice, non-voice, and digital channels</li><li>
Ensure the team is trained on new technologies and software updates</li></ul> 
Budget Management:<ul><li>
Manage the call center budget, including staffing, training, and operational costs for all channels</li></ul> 
BPO Invoicing:<ul><li>
Oversee the invoicing process for services provided to BPO partners</li><li>
Ensure accurate billing based on agreed-upon service level agreements (SLAs)</li><li>
Collaborate with finance teams to resolve discrepancies in invoices</li><li>
Monitor BPO performance metrics and ensure alignment with contractual obligations</li></ul> 
Qualifications 
Required Qualifications:<ul><li>
Bachelor's degree in Business Administration, Communications, or a related field</li><li>
3-5 years of experience in customer service or call center operations</li></ul> 
Preferred Qualifications:<ul><li>
Proven experience in managing a large team of 90+ agents</li><li>
Strong knowledge of call center software, CRM systems, and invoicing processes</li><li>
Experience in handling BPO partnerships and managing SLAs</li><li>
Excellent leadership, communication, and problem-solving skills</li><li>
Experience in performance metrics analysis and reporting</li></ul> 
Soft Skills:<ul><li>
Strong interpersonal skills to manage and motivate a team</li><li>
Ability to handle high-pressure situations calmly and effectively</li><li>
Excellent organizational and multitasking abilities</li></ul></div>

Call Center Operation - Senior Specialist

The Talenters

Job description:Outwerk Solutions, a leading international call center, is looking for Call Center Agents who are fluent in English and ready to earn big!Job Details: Shifts Available:<ul><li>Part-time: 6:00 PM - 1:00 AM</li><li>Full-time: 6:00 PM - 3:00 AM</li></ul>In Ramadan shift starts at 7:30pmDays: Monday - Friday (Weekends Off!)<ul><li>What We Offer:</li></ul>Salary up to 60,000 PKR + Commissions &amp; IncentivesEarn up to 100k with attractive commission structure<ul><li>Performance-based Bonuses</li><li>Career Growth Opportunities</li><li>Fun &amp; Professional Work Environment</li></ul>Requirements:<ul><li>Fluent English Communication Skills (Mandatory)</li><li>Strong persuasion &amp; sales skills</li><li>Ability to work in a fast-paced environment</li><li>Prior call center experience is a plus, but freshers are welcome!</li></ul>Apply Now! Send your CV via WhatsApp at 0349-3613193or come for walk-in interview between 8pm - 9pmLocation: Park Avenue, 1st Floor, Suite No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiDon't miss this opportunity to boost your career!Job Types: Full-time, Part-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Agents (English Fluency Required!) Part time/ Full time

Search 3687+ Call center operator jobs near you this February. New roles added regularly across leading industries. Apply today.