call center operator

Renofix Maintenance and Facilities Management

* MUST BE ABLE TO JOIN IMMEDIATLY.- To make invoices and quotations for the clients.- To arrange the work schedules for the technicians and follow up.- To receive the inquiries, complains, requests from the clients.- To create accurate input for assets into the CAFM/CMMS for data records and reports (manual &amp; computerized) in accordance with Company procedures.- To ensure that asset data is correctly entered, stored and maintained. - Input asset data and planned maintenance into database program - To provide Planned Preventive Maintenance (PPM) work orders, in accordance with pre-program of work. - To raise Reactive Maintenance (RM) work orders for technical staff - To interrogate data records (manual &amp; computerized) as directed for accuracy, legibility or damage. - To auto generate reporting data on PPM and RM carried out to ascertain status. - To generate periodic reports accurately and efficiently for client reporting. - To sort, classify, file and retrieve information, according to content, purpose, user criteria, or numerical order in accordance with company filing system - To document materials movement, using computer system - To communicate with customers, employees, and other individuals by Help Desk action and to impart information on status of work orders. - To complete work schedules and follow up with the concerned personnel to close the completed task in the system. - To update and close the completed task in the systemJob Type: Full-timeApplication Question(s):<ul><li>Where are you from (nationality)</li><li>What is your visa status?</li><li>How many years of professional experience do you have in the UAE?</li><li>How many years of experience do you have as CAFM operator?</li><li>How would you rate your self in Excel? </li><li>What is your current monthly salary (in AED)?</li><li>What is your minimum expected salary (in AED)?</li><li>What is your current notice period? Are you available to join immediately?</li></ul>Work Location: In person

Call Center, CFAM Operator Agent for Maintenance and FM Co

GI ALLIANCE

<div>Austin Gastroenterology is seeking an experienced Phone Operator Specialist to join our growing team in our newest location.
Duties of this position include, but are not limited to, the following:
Position purpose
Provide a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff.
Responsibilities/Duties/Functions/Tasks:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Courteously and efficiently answers all incoming calls and connects callers with the correct extension.</li><li>
Takes and relays messages in an accurate and timely manner.</li><li>
Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.</li><li>
Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.</li><li>
Provides a pleasant and helpful phone contact for callers.</li><li>
Performs clerical duties as assigned to maintain workflow in the department.</li><li>
Perform other duties as assigne</li></ul>
Qualifications
Education: High School diploma or GED. Some college preferred.
Experience: Minimum six (6) months experience in a call center environment.
Additional Qualifications N/A
Performance Requirements:<ul><li>
Excellent communication skills, both written and verbal.</li><li>
Proficient technical (computer) skills.</li><li>
Ability to multi-task and prioritize.</li><li>
Self-motivated with initiative.</li><li>
Strong sense of ethics.</li></ul>
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION. 
 
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran</div>

Phone Operator Specialist

OhioGuidestone

<div>Your story. Our mission. A perfect match. (https://ohioguidestone.org/)

Your story. Our mission. A perfect match. You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state&rsquo;s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives&mdash;with compassion and respect&mdash;we ultimately empower them to take steps towards a healthier future.

Crisis can&rsquo;t wait &ndash; neither can we! For over 160 years, OhioGuidestone has stood strong in our commitment to meet the evolving needs of Ohio&rsquo;s communities. Now, as the state expands access to Mobile Response and Stabilization Services (MRSS), we&rsquo;re proud to be on the frontlines of this next chapter in behavioral health.

MRSS is a fast, flexible, and compassionate approach to crisis care &mdash; and we&rsquo;re building dedicated teams in multiple counties across Ohio. If you&rsquo;re ready to bring calm to crisis, connect families with vital resources, and be part of a movement that meets people where they are, we want to meet you.

If you're a Dispatch Operator (ex. crisis hotline operator) bring your story to our mission for a perfect match. There&rsquo;s a place for you on the team. Apply today!

Availability: Part-time role available.
 
Locations/Counties: Cuyahoga County

$20.00-24.00 an hour 


Essential Functions:
<ul>
<li>Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.</li>
</ul><ul><li>Receive incoming crisis referrals and dispatch mobile response teams - including licensed therapists and behavioral health specialists&mdash;in accordance with MRSS protocols and response time guidelines.</li>
<li>Use dispatch software and communication tools (e.g., phone, SMS, secure messaging) to coordinate field operations efficiently.</li>
<li>Monitor real-time case activity and provide ongoing support to mobile team members while in the field.</li>
<li>Maintain clear, accurate, and timely documentation of dispatch activity in electronic records systems.</li>
<li>Coordinate with internal teams and external partners to ensure seamless service delivery and client safety.</li>
<li>Adhere to privacy laws and HIPAA regulations while handling sensitive information.</li>
<li>Participate in shift coverage that may include evenings, weekends, and holidays to ensure service availability.</li>
<li>Support quality improvement initiatives and provide feedback on system performance.</li>
<li>Provide coverage beyond scheduled shift in the event of an emergency.</li>
<li>Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.</li>
<li>Demonstrate positive leadership; promote a team-based work environment and a culture of belonging.</li>
<li>Present the Agency in the most positive light with all internal and external contacts.</li></ul> 


Education &amp; Experience:
<ul>
<li>High school diploma or equivalent</li>
<li>Experience in a dispatch, call center, crisis hotline, or emergency coordination role strongly preferred</li></ul> 


Qualifications:
<ul>
<li>Mission driven; strong desire to make an impact</li>
<li>Familiarity with behavioral health systems, trauma-informed care, and youth crisis services is a plus.</li>
<li>Ability to remain calm and make sound decisions under pressure.</li>
<li>Proficient with technology, including dispatch systems, electronic health records (EHRs), and Microsoft Office Suite.</li>
<li>Ability to work both independently and collaboratively within a fast-paced environment.</li>
<li>Understanding of and sensitivity to diverse cultural backgrounds and needs of youth and families.</li>
<li>Effective interpersonal skills; able to speak effectively with individuals and/or groups of people</li>
</ul><ul><li>Flexible; able to work days, evenings, and/or weekends, as desired to meet the needs of clients</li>
<li>Ability to maintain relevant, timely documentation as required.</li>
<li>Possess a valid Ohio Driver&rsquo;s License with a safe driving record and valid insurance.</li>
<li>Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.</li>
</ul>
<div>Benefits include: 
<ul><li>Free CEU trainings</li><li>Competitive medical benefits including a zero-premium monthly option for employee or employee + children!</li><li>10 paid holidays plus 2 floating holidays</li><li>Flexible work schedules to support work/life balance</li><li>Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations</li><li>401(k) with employer match option</li><li>Employment Assistance Program (EAP)</li><li>Mileage reimbursement</li><li>Free licensure supervision</li><li>Recognition and rewards</li></ul></div> 

<h6 class="jobSectionHeader">
At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.</h6><h4 class="jobSectionHeader">
Education</h4>
Required<ul><li>
High School or better</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Dispatch Coordinator-Ohio Resident-Part-Time (Remote)

Aljazira Bank | بنك الجزيرة

<div>
 
 
 ajb Remote Working Arrangement:
 
 
 <ul>
 <li>
 Remote work refers to a work arrangement where employees perform their job duties from home.
 </li>
 </ul>
 
 
 
 
 
 Strategic Competencies:
 
 
 <ul>
 <li>
 Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans.
 </li>
 </ul>
 
 
 
 
 
 Core Responsibilities:
 
 
 <ul>
 <li>
 Support in managing the social media channels for the Contact Center, Managing all customer-facing digital communication platforms.
 </li>
 <li>
 Assist customers by responding to inbound calls, inquiries, requests, and complaints in a courteous, efficient, and professional manner.
 </li>
 <li>
 Collect accurate customer information and complete relevant documentation to process service requests and resolve queries.
 </li>
 <li>
 Seek opportunities to cross-sell bank products and services to customers during interactions based on identified needs.
 </li>
 <li>
 Support the achievement of assigned call center KPIs including call quality scores, service levels, and customer satisfaction targets.
 </li>
 <li>
 Inform customers clearly of available products, services, and relevant bank policies and procedures.
 </li>
 <li>
 Gather and document customer feedback, complaints, and escalation details accurately in the call center system.
 </li>
 <li>
 Help identify and escalate unresolved customer complaints or system issues to the Call Center Supervisor promptly.
 </li>
 <li>
 Coordinate with relevant internal departments to follow up on customer requests that require cross-functional resolution.
 </li>
 <li>
 Adhere to all applicable bank policies, compliance standards, and SAMA regulatory requirements at all times.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's in Business Administration, Banking, or a relevant major.
 </li>
 <li>
 A relevant Professional Certificate is preferred.
 </li>
 <li>
 No experience is needed with Bachelor's degree or around 1 year of experience with Diploma's degree.
 </li>
 <li>
 Prior experience in call center operations, customer service, or banking customer support or a relevant field is preferred.
 </li>
 </ul>
 
 
 
 
 
 Key Skills:
 
 
 <ul>
 <li>
 Customer-Centric Approach
 </li>
 <li>
 Customer Complaint Resolution
 </li>
 <li>
 Regulatory Compliance and Risk Awareness
 </li>
 <li>
 Product Knowledge
 </li>
 </ul>
</div>

Call Center Agent - Social Media (Remote)

Half Price Packaging PVT Ltd

We are hiring Fresh Call Center Agents to join our growing team. This is a great opportunity for freshers, students, and graduates who want to start their career in the call center and customer service industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Provide information about company services</li><li>Communicate with customers professionally</li><li>Maintain call records and customer details</li><li>Achieve daily and monthly performance targets</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Good communication skills (English &amp; Urdu)</li><li>Basic computer knowledge</li><li>Confident and energetic personality</li><li>Ability to work in a target-based environment</li></ul>Benefits<ul><li>Fixed Salary + Commission</li><li>Training Provided</li><li>Performance Bonuses</li><li>Career Growth Opportunities</li><li>Professional Work Environment</li></ul>How to ApplySend your CV with the subject line: Call Center Agent &ndash; Fresher#CallCenterJobs #CSRJobs #FreshersJobs #CustomerService #SalesJobs #HiringNowPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents (Freshers )

SHARJAH CONTRACTING

Job Vacancy: Call Center Agent (Arabic Lady) &ndash; Maintenance Department Location: to be Assigned in Sharjah - Head Office Employment Type: Full-TimeJob SummaryWe are seeking a professional and customer-focused Arabic Lady Call Center Agent to join our Maintenance Department. The ideal candidate will be responsible for handling customer inquiries, maintenance requests, service coordination, and follow-ups while ensuring excellent customer service and timely resolution of issues.Key Responsibilities<ul><li>Receive and handle incoming calls related to maintenance requests and service inquiries.</li><li>Register, log, and track maintenance complaints and work orders.</li><li>Coordinate with maintenance technicians and supervisors regarding service schedules.</li><li>Follow up with customers to ensure maintenance issues are resolved satisfactorily.</li><li>Maintain accurate records of customer interactions and service requests.</li><li>Respond to emails, WhatsApp messages, and other communication channels professionally.</li><li>Escalate urgent maintenance issues to the concerned department.</li><li>Prepare daily and weekly reports on maintenance requests and completed jobs.</li><li>Ensure high standards of customer satisfaction and service quality.</li></ul>Requirements<ul><li>Female Arabic national or Arabic-speaking candidate.</li><li>Minimum 2&ndash;5 years of experience in a call center, customer service, or maintenance coordination role.</li><li>Experience in property management, facilities management, or maintenance services is preferred.</li><li>Excellent communication skills in Arabic and English (spoken and written).</li><li>Proficient in Microsoft Office applications (Word, Excel, Outlook).</li><li>Strong organizational and multitasking skills.</li><li>Ability to work under pressure and handle customer complaints professionally.</li><li>Knowledge of maintenance operations and service coordination is an advantage.</li></ul>Preferred Skills<ul><li>Customer service excellence.</li><li>Problem-solving and conflict resolution.</li><li>Strong telephone etiquette.</li><li>Time management and attention to detail.</li><li>Experience with CRM or maintenance management systems.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Company visa and medical insurance.</li><li>Annual leave as per UAE Labour Law.</li><li>Professional and supportive working environment.</li><li>Career growth opportunities.</li></ul>Interested candidates are invited to submit their updated CV mentioning &quot;Call Center Agent &ndash; Maintenance Department&quot; in the subject linePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>What is your nationality?__</li></ul>Do you agree with the offered salary?_Work Location: In person

ARAB CALL CENTER AGENT (Facility - Maintenance Management Industry)

I Tech

Call Center Agent &ndash; U.S. Telesales (Truck Dispatch) | Night Shift | DHA Phase 6, LahoreFreshers &amp; Experienced Candidates Welcome | Uncapped Commission | Immediate HiringWe are urgently hiring Call Center Agents for a U.S. Truck Dispatch Telesales campaign in Lahore. This is a high-growth opportunity for individuals looking to build a career in sales, logistics, and the BPO industry, with strong earning potential through commissions.Job Details Location: DHA Phase 6, Lahore (On-site) Job Type: Full-Time Shift: Night Shift (06:00 PM &ndash; 03:00 AM) Working Days: Monday &ndash; Friday (Weekends Off)Salary Package PKR 35,000 &ndash; 45,000 + Uncapped CommissionRole Overview As a Call Center Agent &ndash; U.S. Telesales (Truck Dispatch), you will connect with U.S.-based clients, promote truck dispatch services, generate leads, and close deals. This role is ideal for confident communicators who are target-driven and motivated by high incentives.Key Responsibilities<ul><li>Make outbound calls to U.S. clients for truck dispatch services</li><li>Generate leads and convert them into successful sales</li><li>Manage follow-ups and maintain a strong sales pipeline</li><li>Build and maintain client relationships</li><li>Achieve and exceed daily, weekly, and monthly sales targets</li></ul>Requirements<ul><li>Intermediate or Bachelor&rsquo;s degree (preferred)</li><li>Strong English communication skills (spoken &amp; listening)</li><li>Confident, energetic, and target-driven personality</li><li>Freshers and experienced candidates are encouraged to apply</li><li>Ability to work night shifts consistently</li><li>Previous telesales or call center experience is a plus</li></ul>What We Offer<ul><li>Paid training with real-time call support</li><li>Uncapped commission structure with high earning potential</li><li>Professional and performance-driven work environment</li><li>Fixed weekends off (Saturday &amp; Sunday)</li><li>Fast hiring process with immediate joining</li><li>Career growth in BPO and U.S. logistics sales</li></ul>Apply Now If you are searching for call center jobs in Lahore, U.S. telesales jobs, truck dispatch sales roles, or night shift opportunities, this is your chance to grow in a fast-paced and rewarding industry.Limited positions available &ndash; Apply today for immediate consideration.Work Location: In-personPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agent – U.S. Telesales (Truck Dispatch) | Night Shift | DHA Phase 6, Lahore

Search 6395+ Call center operator jobs near you this July. New roles added regularly across leading industries. Apply today.