call center operator

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

Super Bytes

We’re Hiring: &nbsp;Telecalling Executive&nbsp;&nbsp;Location: Dubai / IndiaEmployment Type: Full-TimeSalary: Fixed Pay + Attractive Incentives&nbsp;Age below 28 yearsHindi language mandatory&nbsp;Job Role: We are looking for a motivated and target-focused Forex Telecaller to promote our forex trading services and generate quality leads through outbound calling.&nbsp;Key Responsibilities:<ul><li>Make outbound calls to potential clients.</li><li>Explain forex trading services and account details</li><li>Generate leads and convert prospects into active clients</li><li>Follow up with interested customers</li><li>Maintain call and lead records in CRM</li><li>Achieve daily and monthly sales targets</li><li>Coordinate with sales and retention teams</li></ul>&nbsp; &nbsp;

Telecalling Executive

Qureos

Head of Sales - Qureos&nbsp;UAE or Saudi Arabia · Full-timePrimarily MENA, with global oversightBacked by global &amp; regional tier-1 investors&nbsp;About Qureos&nbsp;Hiring is still broken. Slow, inconsistent, and frustrating for everyone involved.Qureos is changing that, using AI, automation, and structured hiring systems to help companies hire in days, not months.&nbsp;We’re well-funded, scaling fast, and at a stage where sales leadership matters more than volume.&nbsp;Now we’re looking for a Head of Sales who can build a revenue engine, not just hit a number.&nbsp;If you’ve scaled sales teams in MENA, love structured execution, and get a rush from watching pipeline turn into predictable revenue, keep reading.&nbsp;The Role&nbsp;This is an end-to-end revenue leadership role.You’ll own new business, expansion, renewals, and customer success, leading SDRs, closers, and CS as one tightly aligned revenue machine.You’re walking into a team that’s early-stage, ambitious, and moving fast, with enough structure to build on, and plenty of room to design the system properly.You’ll report directly to the CEO and work closely with the founders and board, shaping Qureos’ commercial strategy as we scale across MENA and beyond.This role is part builder, part operator, part coach, with real founder-level ownership.&nbsp;What You’ll Own &nbsp;Revenue &amp; Growth&nbsp;<ul><li>Own end-to-end revenue across new business, expansion, and renewals</li><li>Design and execute a hybrid sales motion with a stronger outbound engine</li><li>Build predictable pipeline and forecast accuracy across regions</li><li>Drive revenue growth while maintaining deal quality and long-term value</li></ul>&nbsp;Team Leadership&nbsp;<ul><li>Lead and scale:<ul><li>SDRs</li><li>Sales Managers</li><li>Customer Success / Account Managers</li></ul></li></ul>&nbsp;<ul><li>Set clear roles, expectations, KPIs, and career paths</li><li>Coach teams on discovery, value selling, objection handling, and deal strategy</li><li>Create a culture of ownership, urgency, and clarity</li></ul>&nbsp;Sales Strategy &amp; Execution&nbsp;<ul><li>Own MENA sales strategy with secondary global oversight</li><li>Navigate multi-stakeholder enterprise deals with confidence</li><li>Manage both long and short sales cycles</li><li>Partner with Marketing, Growth, and Product to tighten conversion and messaging</li><li>Ensure sales is deeply aligned with product value and customer outcomes</li></ul>&nbsp;Sales Operations &amp; Process&nbsp;<ul><li>Build structured, repeatable sales processes across SDR, AE, and CS</li><li>Strong command of CRM usage, pipeline hygiene, forecasting, and reporting</li><li>Define qualification standards, deal stages, and handoffs</li><li>Use data to diagnose bottlenecks and fix them fast</li></ul>&nbsp;Customer Success &amp; Expansion&nbsp;<ul><li>Ensure smooth handoff from sales to CS</li><li>Own renewals, expansions, and long-term account growth</li><li>Build feedback loops between customers, sales, and product</li></ul>&nbsp;Who You Are&nbsp;<ul><li>10+ years in B2B sales, ideally in HR tech, talent platforms, SaaS, or marketplaces</li><li>Proven experience scaling sales teams in MENA</li><li>Strong background owning end-to-end revenue (SDR → Sales → CS → Renewals)</li><li>Comfortable operating in early-stage environments with speed and ambiguity</li><li>Deeply structured, you believe process enables speed</li><li>Strong operator mindset: forecasts, CRM hygiene, pipeline coverage</li><li>Confident dealing with founders, boards, and enterprise stakeholders</li><li>A coach, not just a closer</li><li>High ownership, high standards</li><li>Thinks like an owner. Moves like a founder.</li></ul>&nbsp;We win when you win.&nbsp;Why Join Qureos&nbsp;<ul><li>Build the sales engine of a category-defining HR-tech company</li><li>Work directly with founders and board</li><li>Massive MENA opportunity with global expansion ahead</li><li>Real ownership and autonomy</li><li>A product that genuinely delivers ROI</li><li>A culture that values clarity, speed, and execution</li></ul>&nbsp;If You’re Still Reading…&nbsp;This role isn’t for someone looking to “manage what exists.”It’s for someone who wants to build something that lasts.&nbsp;Apply and let’s scale Qureos together.

Head of Sales

Bostani

We are seeking a skilled Chocolate Production Technician to join our manufacturing team.&nbsp;The role involves operating and monitoring chocolate and candy production lines, ensuring product quality, food safety, and efficient machine operation in a fast-paced production environment.&nbsp;Key Responsibilities• Operate and monitor chocolate and candy production lines.• Adjust machine settings according to approved recipes and production requirements.• Monitor critical production parameters to ensure consistent product quality.• Operate chocolate processing machines and report or handle minor operational issues.• Ensure compliance with food safety, hygiene, and quality standards (GMP, HACCP).• Execute daily production plans, meet production targets, and record operational data accurately.&nbsp;&nbsp;Qualifications &amp; Experience• 2–3 years of experience as a Production Technician or Operator in chocolate, confectionery, or food manufacturing.• Technical qualification such as Industrial Diploma, Technical Institute, or Industrial Education.• Background in Mechanical, Electrical, or Food Industries is preferred.• Hands-on experience in operating production machines and working on manufacturing lines.&nbsp;&nbsp;Required Skills &amp; Abilities• Good understanding of food or confectionery manufacturing processes.• Strong attention to detail and quality awareness.• Ability to work under pressure and within a shift-based system.• Commitment to safety, hygiene, and disciplined work practices.&nbsp;&nbsp;

Chocolate Production Technician

Head of Recruitment Operations&nbsp;About Qureos &nbsp;Hiring is broken, slow, expensive, inconsistent, and painful for candidates and companies. Qureos is fixing that.We're building the future of hiring: faster, fairer, and powered by AI + beautifully structured processes.We help companies hire in days, not months, while delivering a world-class candidate experience at scale.If you love solving hard operational problems, designing smooth hiring journeys, and running high-volume recruitment like a win-machine, you’re going to feel at home here. &nbsp;The Role &nbsp;We’re looking for a Head of Recruitment Operations who can own and scale the entire delivery engine of Qureos across sourcing, screening, assessments, shortlisting, and candidate experience.You will manage an existing team from day 1, optimize what works, rebuild what doesn’t, and design operations that can scale from 100 → 300+ hires per month across UAE, GCC, and global markets.Think of this role as part strategist, part operator, part “I can fix this in two days” leader.A balanced mix of fun startup energy + serious operational rigor. &nbsp;What You’ll Do &nbsp;Own the full recruitment delivery cycle<ul><li>Oversee sourcing, screening, assessments, and shortlisting across mixed seniority roles</li><li>Maintain exceptional candidate experience throughout the hiring journey</li><li>Ensure every shortlist delivered to clients feels fast, accurate, and high-quality</li></ul>Scale high-volume hiring operations<ul><li>Manage and expand the operations team based on performance and demand</li><li>Build SOPs, workflows, and QC processes that ensure consistent output</li><li>Handle 100–300+ hiring volume per month across multiple markets</li></ul>Be deeply data-driven<ul><li>Track sourcing channel performance and optimize for CAC</li><li>Build dashboards for visibility across each stage of the funnel</li><li>Prioritize channels and processes based on performance, not hunches</li></ul>Improve speed &amp; efficiency<ul><li>Ruthlessly reduce time-to-hire and fix bottlenecks across the pipeline</li><li>Improve conversion rates between every step of the recruitment process</li><li>Ensure SLA adherence across all client mandates</li></ul>Manual first → then automation<ul><li>Operate manually to validate what actually works</li><li>Then collaborate with product and engineering to automate smartly</li><li>Move toward a tech-enabled recruitment engine that compounds over time</li></ul>Own experience for candidates &amp; clients<ul><li>Deliver an end-to-end hiring process that candidates love</li><li>Ensure shortlist quality stays consistently high</li><li>Elevate client satisfaction, repeat business, and trust in Qureos delivery</li></ul>&nbsp;Your KPIs &nbsp;You’ll drive and be measured on:<ul><li>Time to hire</li><li>Sourcing channel performance &amp; CAC</li><li>Candidate experience (NPS/CSAT)</li><li>Quality of shortlist &amp; accuracy of matching</li><li>SLA adherence</li><li>Stage-by-stage conversion rates</li><li>Offer acceptance rate</li><li>Client satisfaction &amp; repeat business</li><li>If these KPIs make you excited rather than nervous, you’re our person. &nbsp;</li></ul>Who You Are &nbsp;<ul><li>5–7 years in recruitment operations, talent acquisition, or high-volume hiring</li><li>Strong background in sourcing, screening, assessments, and candidate engagement</li><li>Numbers-obsessed, you prioritize sourcing channels like a growth analyst</li><li>Hyper-focused on reducing time-to-hire and improving every stage of the funnel</li><li>Experienced in high-volume, multi-market operations</li><li>Comfortable running ops manually before automating</li><li>Skilled at building exceptional candidate experiences</li><li>A natural operator: structured, calm, process-oriented, and fast-moving</li><li>You think in systems, run on data, and execute with ownership</li><li>Bonus: experience in marketplace or fast-growth environments</li></ul> Tools &amp; Systems You will work across:<ul><li>The Qureos platform</li><li>AI tools</li><li>Internal automation systems &nbsp;</li></ul>Why Join Qureos &nbsp;<ul><li>Build the future of recruitment operations</li><li>Own a core function in a fast-scaling, well-funded startup</li><li>Work side-by-side with founders &amp; leadership</li><li>Meaningfully impact candidates and companies globally</li><li>High autonomy, high ownership, high speed</li><li>A culture that mixes ambition, kindness, and doing the best work of your career &nbsp;</li></ul>If This Sounds Like You…Apply. Let’s redesign recruitment operations together.&nbsp;&nbsp;

Head of Recruitment Ops

Roamless

<h2>About Roamless</h2>&nbsp;The origin story of Roamless is one that will be familiar to many: we saw something broken and we decided to fix it for good.&nbsp;We all travel. We all need to stay connected. And we all hate roaming charges. Existing alternatives were clunky, expensive, and unreliable — so we built something better. We made it easy, reliable and affordable for travellers to get connected and stay connected as they roam the world.&nbsp;Our truly global mobile connectivity service is up to 90% cheaper than traditional roaming. With one eSIM, you get instant, reliable data anywhere in the world. No SIM swaps, no hunting for Wi-Fi, no choosing countries or data packs. Your balance never expires, so you can use it across trips with zero hidden fees or expiration dates.&nbsp;In just 3 years, we've grown 4-5x Year on Year and have been trusted by +1M users who overall rate us 4.6 on Trustpilot. We also recently closed a $12M Series A led by Rasmal Ventures, with participation from Shorooq, Revo Capital, Finberg, and JIMCO, to fuel our mission of becoming the world’s first truly global mobile operator.&nbsp;Hiring globally and fully remote, we’re a team of 50 and we’re planning to grow to 100+ in the next ~18 months.&nbsp;<h3>A Note from the Hiring Manager</h3>Hi, I'm Omar 👋, Head of Partnerships for MENA at Roamless. We are at an inflection moment: the product works, the market is ready, and the region is wide open.I'm looking for someone who wants to be in the arena: meeting partners, shaping deals, and building something that didn’t exist before. If you’re excited by ownership, learning fast, and seeing your work turn into real-world impact, this role will stretch and reward you.&nbsp;<h3>Why Join Roamless Now?</h3>The "zero-to-one" phase is the most exciting time to join a startup. We have already proven the product-market fit with over 1M users; now, we are building the regional engine to scale that success into the B2B world.<ul><li>Solve a Universal Pain Point: Roamless is redefining global connectivity. You’ll be selling a product that solves a real, expensive problem for travelers and businesses.</li><li>Build the MENA Blueprint: This role exists to turn our global potential into a regional reality. You won’t just be following a script; you’ll be the one opening doors, shaping partnerships, and launching pilots across Qatar and MENA.</li><li>Establish Industry Dominance: You will lead the charge in making Roamless the default connectivity partner for the region’s biggest sectors, including banks, airlines, travel platforms, and major enterprises.</li><li>A "Builder" Career Path: This is not a "support" role. It is a high-autonomy, high-speed position designed for someone who wants to own their territory and has a clear path toward becoming a regional BD lead as we scale to 100+ people.</li></ul>&nbsp;<h3>What You’ll Do</h3><ul><li>Contribute to business development in Qatar and to partnerships expansion across MENA</li><li>Build and manage a live pipeline of partners (banks, airlines, travel platforms, enterprises, events)</li><li>Lead outbound efforts: research, outreach, discovery calls, and follow-ups</li><li>Qualify opportunities and structure partnership models (affiliate, reseller, co-branded, employee offers, pilots)</li><li>Coordinate pilots and launches with internal teams (product, growth, ops)</li><li>Maintain partner relationships post-signing to ensure momentum and growth</li><li>Feed market insights back into product and growth teams</li><li>Help shape a repeatable BD playbook for the region</li></ul>&nbsp;<h3>What You’ll Bring</h3><ul><li>Strong communication and relationship-building skills</li><li>Commercial instinct and curiosity about how businesses make money</li><li>Structured thinking and follow-through</li><li>Comfort engaging with senior stakeholders</li><li>Grit, ownership, and resilience in ambiguous environments</li><li>Fluency in English; Arabic is a strong plus</li><li>Command of CRM software</li></ul>&nbsp;<h3>Bonus points if you have:</h3><ul><li>A baseline understanding of how telcos and eSIM technology work, or the curiosity to become an expert quickly.</li><li>Technical Fluency: Comfort discussing API or technical integration concepts with potential partners.</li></ul>&nbsp;<h3>Location &amp; Contract</h3><ul><li>We are a fully remote team, however, for this role, we are looking for someone based in Doha, Qatar or someone willing to relocate</li><li>Full-time position</li></ul>Roamless is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.&nbsp;<h2>What we offer</h2>&nbsp;💰 Competitive salary💻 The hardware that you need to be most productive.📈&nbsp;Global Impact.&nbsp;Lead growth initiatives that directly shape our market success and global brand recognition.🤗Supportive Culture.&nbsp;Join a diverse and inclusive team committed to collaboration, innovation, and a human-first workplace.💻 Remote-First, Regionally Focused: While you'll be our lead on the ground in Qatar, you are part of a global, distributed team that values results over "desk time."✈️ Relocation &amp; Visa Support: We will manage and cover your work visa process and provide comprehensive support to ensure your relocation to Doha is seamless.🏠 Housing &amp; Local Benefits: To help you settle in, we provide a dedicated housing allowance alongside comprehensive healthcare coverage.&nbsp;We are building out our benefits package, this section will be updated soon with extra benefits such as learning and development budgets, home office budget and budget for in-person team gatherings.

Business Development/Partnerships Associate