call center professional

DS Marketing Agency

We are looking for motivated and energetic Call Center Agents to join our team. The ideal candidate will handle inbound and outbound calls, assist customers professionally, and help achieve company sales or support targets.This role is suitable for both freshers and experienced candidates looking to grow in the call center industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Provide accurate information about company products or services</li><li>Respond to customer inquiries and resolve complaints</li><li>Generate leads and close sales (for sales campaigns)</li><li>Maintain call records and update CRM systems</li><li>Meet daily, weekly, and monthly performance targets</li></ul>Requirements<ul><li>Good communication skills English</li><li>Confident and clear speaking skills</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li><li>Willing to work night shifts</li><li>Prior call center experience is a plus (Freshers can apply)</li></ul>Preferred Skills<ul><li>Sales or customer service background</li><li>Strong persuasion and negotiation skills</li><li>Active listening and problem-solving abilities</li></ul>What We Offer<ul><li>Fixed Salary + Commission (for sales campaigns)</li><li>Performance Bonuses</li><li>Training and Skill Development</li><li>Friendly and Professional Work Environment</li><li>Career Growth Opportunities</li></ul>Job Types: Full-time, FresherPay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Call Center Agents

Halan Microfinance Bank

<div>
 
 
 Call Center Officer
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a customer-focused Call Center Officer to handle inbound and outbound calls, resolve customer queries, and provide accurate information about the Bank&rsquo;s products and services while ensuring high service standards and compliance with policies.
 
 
 
 
 
 
 Eligibility Criteria:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (minimum)
 </li>
 <li>
 1&ndash;3 years of call center or customer service experience (banking/financial services preferred)
 </li>
 <li>
 Fresh candidates with strong communication skills may also apply
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls in a professional manner
 </li>
 <li>
 Respond to customer inquiries related to accounts, cards, digital channels, and banking services
 </li>
 <li>
 Resolve complaints and escalate complex issues to relevant departments
 </li>
 <li>
 Provide accurate information on products, charges, and processes
 </li>
 <li>
 Record customer interactions in the system and maintain proper documentation
 </li>
 <li>
 Meet service quality standards and turnaround time (TAT) requirements
 </li>
 <li>
 Follow regulatory guidelines, data confidentiality, and call handling procedures
 </li>
 <li>
 Support cross-selling of bank products where appropriate
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong verbal communication and listening skills
 </li>
 <li>
 Customer handling and problem-solving ability
 </li>
 <li>
 Basic computer and MS Office proficiency
 </li>
 <li>
 Ability to work in shifts
 </li>
 </ul>
</div>

Call Center Officer

Bespoke Professionals

Location: Bahrain Salary: BD 400 &ndash; 600 (based on experience &amp; performance)We are hiring driven call center and tele sales professionals to join multiple client organisations across different industries.Key Responsibilities:<ul><li>Identify and approach potential customers</li><li>Present products or services clearly and confidently</li><li>Achieve monthly sales targets</li><li>Maintain client relationships and follow up on leads</li><li>Update sales reports and CRM systems</li></ul>Requirements:<ul><li>Strong communication skills (English is an advantage)</li><li>Sales experience preferred but not essential</li><li>Confident, target-oriented, and professional attitude</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, Contract, Internship, New gradPay: BD400.000 - BD600.000 per monthApplication Question(s):<ul><li>What is your email address ?</li><li>How many years of experience do you have in Call Center ?</li><li>What is your Nationality ?</li></ul>

Call Center and Tele sales Job

Emirates Foundation

<div>
 
 
 Job Purpose:
 
 
 
 Provide excellent customer service and support through phone calls, emails, and chat. They handle inquiries, resolve issues, and ensure customer satisfaction. Their main goal is to assist customers professionally, maintain accurate records, and improve overall customer experience and loyalty.
 
 
 
 
 
 
 Scope of Work:
 
 
 <ul>
 <li>
 Coordinate with volunteers, participants, and stakeholders.
 </li>
 <li>
 Support projects and ensure smooth communication with internal teams.
 </li>
 <li>
 Handle customer inquiries, document interactions, and generate reports.
 </li>
 <li>
 Collaborate with team members to resolve issues efficiently.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 High school diploma or equivalent (Diploma preferred)
 </li>
 <li>
 Previous customer service/call center experience is a plus
 </li>
 <li>
 Good communication skills in English and Arabic
 </li>
 <li>
 Basic computer skills (MS Office, IT literacy)
 </li>
 <li>
 Teamwork and professional customer handling
 </li>
 </ul>
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Policies, Systems, Processes &amp; Procedures:
 
 
 
 &bull; Follow program administration and department policies, processes, and instructions for consistent work.
 
 
 &bull; Maintain confidentiality of customer information and handle sensitive data appropriately.
 
 
 &bull; Adapt to changing customer needs, processes, and systems in a fast-paced call center environment.
 
 
 &bull; Handle multiple tasks simultaneously and remain calm under pressure.
 
 
 
 
 
 
 Call Centre Support:
 
 
 
 &bull; Coordinate with volunteers, program participants, and stakeholders for successful regional support activities.
 
 
 &bull; Communicate with Projects and Operations departments for smooth project coordination.
 
 
 &bull; Support project activities and adhere to set parameters (scope, cost, time, and quality).
 
 
 &bull; Provide professional support in Call Centre communications to internal and external stakeholders. &bull; Prepare and generate status reports for effective project management.
 
 
 
 
 
 Problem Solving:
 
 
 
 &bull; Identify and troubleshoot volunteers, program participants, and stakeholders&rsquo; problems or concerns, finding appropriate solutions and escalating issues when necessary.
 
 
 &bull; Follow through on volunteers, program participants, and stakeholders&rsquo; issues and ensure timely resolution.
 
 
 
 
 
 Documentation and Data Entry:
 
 
 
 &bull; Accurately document customer interactions, inquiries, and resolutions in the system.
 
 
 &bull; Perform data entry tasks to update customer information and maintain accurate records.
 
 
 
 
 
 
 Team Collaboration:
 
 
 
 &bull; Collaborate with team members and other departments to resolve customer issues and improve overall customer experience.
 
 
 &bull; Share knowledge and best practices with colleagues to enhance team performance.
 
 
 
 
 
 
 MIS and Reports:
 
 
 
 &bull; Assist in the preparation of timely and accurate project status reports of EF to meet company and department requirements, policies and standards
 
</div>

Call Centre Agent (Arabic and English Speakers)

Coral Dental Centre

Job Title: Call Center Executive &ndash; Dental ClinicLocation: Al Ain, UAE Job Type: Full-Time Availability: Immediate Joiners PreferredJob Description: Seeking an experienced and dynamic Call Center Executive to handle patient calls, appointment scheduling, and follow-ups efficiently.Requirements:<ul><li>Minimum 2 years of experience in a call center (healthcare/dental experience preferred)</li><li>Fluent in Arabic and Hindi (Mandatory)</li><li>Good command of English</li><li>Knowledge of Urdu / Malayalam / Tagalog will be an advantage</li><li>Strong communication and convincing skills</li><li>Experience in appointment booking and patient follow-up</li><li>Good computer knowledge (Excel, email, clinic software)</li><li>Ability to manage high call volumes</li><li>Immediate joiners only</li></ul>Responsibilities:<ul><li>Answer incoming calls professionally</li><li>Schedule, confirm, and reschedule appointments</li><li>Follow up on missed appointments and pending treatments</li><li>Handle patient inquiries and complaints</li><li>Coordinate with reception and doctors</li></ul>Interested candidates who meet the above criteria and can join immediately may apply through IndeedJob Type: Full-time

Call Center Executive – Dental Clinic

Experts Communication

We&rsquo;re Hiring &ndash; Call Center Agents Experts Communication is looking for enthusiastic and fluent Call Center Agents to join our growing night shift team. If you have strong English communication skills, confidence in dealing with international clients, and a passion for sales, we&rsquo;d love to meet you.Location: North Nazimabad, Block A, Karachi Shift Timing: 7:00 PM &ndash; 4:00 AM Working Days: Monday to Friday (Saturday &amp; Sunday Off)Walk-In Interviews: Monday to Friday Interview Timing: 8:00 PM &ndash; 11:00 PMRequirements<ul><li>Minimum 6 months to 1 year of experience in an international call center.</li><li>Excellent English communication and listening skills.</li><li>Ability to handle outbound and inbound calls confidently.</li><li>Strong persuasion and sales skills.</li><li>Target-driven, self-motivated, and energetic.</li><li>Must be comfortable working in a night shift.</li><li>Candidates residing near North Nazimabad are encouraged to apply.</li></ul>Salary &amp; Benefits<ul><li>Basic Salary: PKR 35,000 &ndash; 45,000</li><li>Uncapped Commission</li><li>Attendance Allowance</li><li>Growth Opportunities (Every 4 Months)</li><li>Company-Paid Monthly Dinners</li><li>Quarterly Picnic</li><li>Annual Dinner and Team Events</li></ul>Build your career with a company that values performance, professionalism, and growth.Apply Now: https://expertscommunication.net/jobapplication Email: hr@expertscommunication.net Contact: +92 317 7770002Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you comfortable working on-site?</li></ul>Work Location: In person

Al-Mansour Automotive

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 We are seeking a Call Center Agent to manage outbound calls in a timely and professional manner. The ideal candidate will be an excellent communicator, patient, and customer-focused, capable of handling inquiries, complaints, and support issues efficiently while maintaining a positive attitude.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Make outbound and follow-up calls promptly and professionally.
 </li>
 <li>
 Follow communication scripts when handling different topics.
 </li>
 <li>
 Respond to customer inquiries in a timely manner.
 </li>
 <li>
 Record and update accurate customer information and feedback.
 </li>
 <li>
 Document all call details according to standard operating procedures.
 </li>
 <li>
 Upsell services and retain customers when possible.
 </li>
 <li>
 Meet performance goals for call handling and quality.
 </li>
 <li>
 Escalate and report issues or customer feedback to supervisors or relevant departments when necessary.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Educational Background:
 
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Excellent English verbal communication skills
 </li>
 <li>
 Previous experience in a customer support role.
 </li>
 <li>
 Strong phone, verbal, and written communication skills with active listening.
 </li>
 <li>
 Comfortable working with computers and CRM or SAP systems (preferred).
 </li>
 <li>
 Ability to work flexible shifts, including weekends and holidays.
 </li>
 <li>
 Patience, customer focus, and adaptability to different personality types.
 </li>
 <li>
 Familiarity with Microsoft Office.
 </li>
 <li>
 Ability to multitask and speed typing skills.
 </li>
 </ul>
 
 
</div>

Call Center Specialist

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Call Center Agents

Call Center Officer

Call Center and Tele sales Job

Call Centre Agent (Arabic and English Speakers)

Call Center Executive – Dental Clinic

Call Center Agents

Call Center Specialist