customer service executive Jobs in Karachi

customer service executive

customer support representative Jobs in Karachi

customer support representative

sales coordinator

customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

call center receptionist

1AZ0 Marketing (Pvt) Ltd.

Company Description:At 1AZ0 Marketing PVT LTD, we pride ourselves on being a premier call center that excels in providing top-notch customer service and unparalleled solutions. With a dedicated team and a commitment to excellence, we go above and beyond to connect with customers, resolve their queries, and create positive interactions that build lasting relationships.Qualification And Skills:Customer Service and Customer Support skillsInterpersonal Skills and Customer Satisfaction experienceCustomer Service Management capabilitiesExcellent english communication skillsAbility to manage multiple tasks and work in a fast-paced environmentExperience in a call center or customer support setting is a plusBachelor's degree in Business Administration, Communications, or related field (Students currently enrolled in College or Universities may also apply)Job Type: Full time (Night Shift only)Job Type: Full-timePay: Up to Rs45,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal Karachi?</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Hiring:Call Center Agent's (Freshers Student's)

Experts Communication

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesWe offer a competitive basic salary with an excellent commission structure in a professional, career-oriented environment. Training is provided for fresh candidates.Location: Gulshan-e-Iqbal, Karachi Shift: Night shift Job Type: Full-time / Part-timeEligibility:<ul><li>Fresh &amp; experienced candidates may apply</li><li>Female candidates are encouraged</li><li>Strong English communication skills</li><li>Leadership ability, punctual, and hardworking</li></ul>Apply now to grow your career with a well-established organization.Job Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan e Johar, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Hiring: Call Center Agents/ CSR

Accurate Eminent Firm

Important Information:<ul><li>This is a fully office-based job (no remote work).</li><li>Please apply only if you can easily commute to our office near Nipa Chowrangi, Karachi.</li><li>Suitable for undergraduates, freshers, and professionals looking to build corporate skills.</li></ul>Position Overview:We are hiring fresh and experienced candidates for the role of Call Center Representative &ndash; Lead Generation. (No sales involved &ndash; only simple lead generation. Training will be provided.)You will be responsible for interacting with new and existing customers via calls and emails to generate leads and follow up as needed.What We Offer:<ul><li>Fixed, non-rotational evening shift (6:00 PM &ndash; 12:30 AM)</li><li>Fixed salary packages</li><li>Daily, weekly, and monthly KPI bonuses</li><li>Uncapped commissions</li><li>Regularity &amp; conveyance/fuel allowance</li><li>Professional and friendly work environment</li><li>Interpersonal and communication skills training</li><li>Internal career growth opportunities</li><li>Earn PKR. 25,000 &ndash; 60,000 in a 6-hour shift</li></ul>Job Responsibilities:<ul><li>Engage with new and recurring customers through energetic and professional communication</li><li>Perform outbound calls for lead generation</li><li>Manage follow-ups via calls and emails</li><li>Maintain customer interaction logs (training will be provided)</li></ul>Requirements:<ul><li>Age Under 25 Yrs </li><li>Education: Intermediate, O/A Levels, Bachelors, or University Undergraduates</li><li>Basic understanding of outbound call center operations</li><li>Must be:</li><li>Energetic &amp; enthusiastic</li><li>Creative and confident</li><li>A multitasker and active listener</li><li>Fluent spoken &amp; written English is mandatory</li></ul>How to Apply<ul><li>Apply via Indeed.</li></ul>Job Type: Part-timePay: Rs25,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Can you work the evening shift (6:00 PM &ndash; 12:30 AM)?</li><li>Can you easily commute to our office in Gulshan Iqbal, Near Nipa Chowrangi, Karachi.</li><li>Your Age ? Your Area In Karachi </li></ul>Work Location: In person

Fresh-Experienced Part time Call Center Agents Needed for Evening Shift (6 PM-12:30 AM)

Minerva Research Solutions

<div>Location: Karachi (On-site) 
Department: Patient Experience &amp; Support 
Employment Type: Full-Time | Night Shift<h3 class="jobSectionHeader">
Who We Are</h3>
Minerva Research Solutions is a leading Clinical Trial Management and Support organization dedicated to elevating global healthcare outcomes through innovation, operational excellence, and uncompromising quality. We partner with biotech, pharmaceutical, and healthcare institutions to deliver integrated services across the clinical trial value chain &mdash; from feasibility to closeout.
Our portfolio spans Data Operations, Patient Recruitment, and Regulatory Services, enabling clients to accelerate the development of breakthrough therapies with accuracy, agility, and regulatory confidence. Governed by FDA and ICH-GCP standards, we are committed to delivering data integrity, participant safety, and reliable insights at every touchpoint.
We are expanding our Customer Experience function and seeking a customer-centric, articulate, and resilient professional to join our high-performance team.<h3 class="jobSectionHeader">
Role Summary</h3>
As a Call Center Representative, you will serve as the frontline ambassador for Minerva, representing our service standards, values, and commitment to excellence. You will play a critical role in guiding patients, partners, and stakeholders with accurate information and empathetic engagement, ensuring a seamless and compliant service experience.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Manage inbound and outbound interactions to support patient and client inquiries on clinical services, ensuring clarity, professionalism, and accuracy.</li><li>
Deliver a frictionless customer journey by proactively understanding needs, resolving concerns, and providing tailored support.</li><li>
Support appointment coordination, participant onboarding, and dissemination of study-related information, ensuring compliance with confidentiality and data-handling standards.</li><li>
Maintain a high standard of service delivery aligned with Minerva&rsquo;s CX principles and regulatory guidelines (FDA/ICH-GCP).</li><li>
Collaborate with cross-functional teams to drive timely issue resolution and consistent service continuity.</li><li>
Maintain complete and compliant CRM documentation of all customer interactions.</li><li>
Identify service gaps and escalate complex situations to the relevant teams for swift resolution.</li></ul><h3 class="jobSectionHeader">
Required Qualifications &amp; Experience</h3><ul><li>
Bachelor&rsquo;s degree in any discipline (or equivalent).</li><li>
Exceptional communication skills in English &mdash; neutral/US accent preferred.(MANDATORY)</li><li>
Minimum 1 year of international customer support experience (contact center, BPO, or shared services).</li><li>
Experience in healthcare, life sciences, or clinical research is a plus but not mandatory.</li><li>
Strong analytical thinking, emotional intelligence, and client-service orientation.</li><li>
Ability to perform in a target-driven, high-volume, and fast-paced environment.</li><li>
Proficiency in customer service platforms/CRM tools and MS Office applications.</li><li>
Willingness to work night shifts and adjust to evolving business needs.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Gain at Minerva</h3><ul><li>
Competitive compensation with performance-based rewards</li><li>
Comprehensive medical insurance</li><li>
EOBI retirement benefits</li><li>
Structured Learning &amp; Development pathways, including certifications and career mobility</li><li>
Paid annual, medical, and casual leave</li><li>
Mental well-being and employee support programs</li><li>
Inclusive, collaborative, and growth-driven work culture</li><li>
Internal recognition &amp; employee engagement initiatives</li><li>
Modern digital tools and a technology-forward workplace</li><li>
Transportation facility for female staff &amp; conveyance allowance for male staff</li><li>
Night shift allowance</li><li>
Family-supportive policies, including parental leave</li><li>
Opportunities to contribute to community and social impact programs</li></ul><h3 class="jobSectionHeader">
Work Schedule</h3>
Monday &ndash; Friday 
 7:00 PM &ndash; 3:00 AM (On-site)<h3 class="jobSectionHeader">
Diversity, Equity &amp; Inclusion</h3>
Minerva Research Solutions is an Equal Opportunity Employer. We foster a culture where individuals are valued for their unique perspectives, encouraged to challenge the status quo, and empowered to unleash their potential.
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Call Center Representative (Night Shift)

VARQ PACKAGES PVT LTD

Receptionist &ndash; Front DeskLocation: Korangi Industrial Area, Karachi Company: VARQ PACKAGES PVT. LTD.About Us:Varq Packages Pvt. Ltd. is a leading packaging solutions provider committed to quality, innovation, and excellence. We are looking for a professional and energetic Receptionist to join our Administration &amp; HR team.Job Summary:The Receptionist will be the first point of contact for all visitors, clients, and employees. This role requires a well-spoken, organized, and service-oriented individual capable of managing front desk operations, handling communication, and providing administrative support to ensure smooth office functioning.Key Responsibilities:Front Desk &amp; Visitor Management<ul><li>Greet and assist visitors, clients, and employees professionally.</li><li>Maintain a clean and presentable reception area.</li><li>Ensure visitor access control and compliance with security protocols.</li></ul>Communication &amp; Call Handling<ul><li>Answer and route incoming calls efficiently.</li><li>Record and deliver messages promptly.</li><li>Handle internal and external inquiries.</li></ul>Scheduling &amp; Coordination<ul><li>Schedule and confirm meetings, appointments, and events.</li><li>Maintain and update executive and departmental calendars.</li></ul>Administrative Support<ul><li>Manage emails, correspondence, filing, scanning, and photocopying.</li><li>Prepare reports, memos, and support overall office operations.</li></ul>Mail, Courier &amp; Logistics<ul><li>Receive, sort, and distribute incoming mail and packages.</li><li>Manage outgoing courier dispatch and delivery communication.</li><li>Maintain manual parcel tracking logs.</li></ul>HR &amp; Office Coordination Support<ul><li>Assist in onboarding new employees.</li><li>Help maintain HR documentation and support small office events.</li><li>Supervise housekeeping staff to ensure washroom hygiene and window cleaning as per checklist.</li></ul>Qualifications &amp; Experience:<ul><li>Education: Intermediate or Graduate (Preferred)</li><li>Experience: 1&ndash;3 years in Reception, Front Desk, or Administrative roles</li><li>Age: 22&ndash;35 years</li></ul>Core Competencies:<ul><li>Excellent communication &amp; interpersonal skills</li><li>Professional appearance and personality</li><li>Strong customer service orientation</li><li>Ability to multitask and stay organized</li><li>Proficiency in MS Office applications</li><li>Problem-solving and coordination skills</li></ul>Why Join Us?<ul><li>Professional work environment</li><li>Growth and learning opportunities</li><li>Supportive HR &amp; Admin team</li><li>Medical Insurance (after completion of 3 months)</li><li>Eid Bonuses:</li></ul>50% of Gross Pay on Eid-ul-Fitr 50% of Gross Pay on Eid-ul-Azha (As per company policy)Candidates living nearby would be preferred!If you meet the above criteria and are ready to be the face of our organization, we encourage you to apply!Apply Now: Send your CV to hr@varq.orgJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Receptionist

SMA Visa Services

Job Summary: The Call Center CSR handles high-volume inbound and outbound calls, assisting customers with requests and ensuring quick resolution.Responsibilities:<ul><li>Manage large volumes of incoming and outgoing calls.</li><li>Provide information on products, billing, account status, and service policies.</li><li>Document interactions in call center software.</li><li>Meet daily performance metrics (AHT, FCR, QA score, etc.).</li><li>Troubleshoot common technical and service-related issues.</li><li>Maintain a professional tone and adhere to call scripts.</li><li>Participate in training to stay updated on products and procedures.</li></ul>Requirements:<ul><li>Previous call center experience preferred.</li><li>Excellent phone etiquette and active listening skills.</li><li>Ability to remain calm during high-pressure situations.</li><li>Familiarity with CRM or call center systems.</li></ul>Contact : +92 311 6638619Job Type: Full-timePay: Rs15,000.00 - Rs20,000.00 per monthWork Location: In person

Customer Service Representative

Explore 235+ Call center receptionist in Karachi this December. Find roles across top companies and apply now to boost your career.