call center receptionist

Triad Regional Medical Management

Generations Family Practice is excited to bring on a new Medical Receptionist/Call Center Representative for our organization!<ul><li>Handles all incoming telephone calls from patients, makes appointments, and answers general questions and inquiries.</li><li>Uses computer systems to refer to existing patient information or set up new patients in the scheduling tool.</li><li>Interacts with patients by answering questions and providing information.</li><li>Provides support to patients in distress by responding to emergencies.</li><li>Responsible for inputting very detailed information on the patient using a variety of computer screens.</li><li>Explains all current fees and patient financial responsibility and informs patient of payment required for existing balances due at or before next appointment.</li><li>Schedules to ensure efficient patient flow based on predetermined appointment availability.</li><li>Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential.</li><li>Maintains general filing system and files appropriate correspondence electronically or manually.</li><li>Receives, directs, and relays telephone and fax messages.</li><li>Responds to calls efficiently.</li><li>Performs other general administrative tasks as directed by team lead.</li></ul>QUALIFICATIONS &amp; SKILLS:<ul><li>High school diploma or GED required.</li><li>Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience in a medical receptionist/customer service role.</li><li>Experience using Athena required.</li><li>Experience using a multi-line phone system.</li><li>Proficient in using computers and relevant software applications and practice management technology, including electronic recordkeeping.</li><li>Knowledge of customer service principles and practices.</li><li>Demonstrated initiative and strong organizational skills.</li><li>Exceptional interpersonal communication skills with a positive tone and welcoming body language.</li><li>Ability to work independently on assigned tasks as well as to accept direction on given assignments.</li><li>Deals with confidential information and/or issues using discretion and judgment.</li><li>Prior Call Center experience in a medical office preferred</li></ul>Job Type: Full-timeJob Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Athena Health: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Cary, NC 27513 (Required)</li></ul>Work Location: In person

Medical Receptionist/Call Center Representitive

Global Meals

Call Center Representative$18.00Monday-FridayTHE COMPANY:We are Casleo Corporation, dba Global Meals, a well-established and growing company providing home delivered meals to the elderly in any community. As a Customer Service Call Center Representative your efforts will be vital in helping us achieve our mission of meeting the nutritional needs of older adults in the communities we serve by providing them with globally sourced healthy, delicious and nutritious meals.THE POSITION:Working as part of the Customer Service team reporting to the Customer Service Manager, you will be responsible for managing incoming calls and emails from customers and other job duties such as:&middot; Answering phone calls from customers&middot; Managing customer accounts&middot; Assisting with placement of orders, refunds and exchanges&middot; Maintaining accurate records of all customer interactions and details of any actions taken&middot; Taking ownership of any customer issues and following through to resolution&middot; Ensuring new customer data is correct and complete, activating new customer in the system.THE SUCCESSFUL CANDIDATE:In addition to being passionate about what you do and dedicated to our mission and vision, Customer Service Call Center Representatives with the best chance of success will need:&middot; A minimum of 1 year of call center experience&middot; To be a high school graduate or equivalent&middot; Excellent phone and communication skills&middot; Proficiency in using Microsoft Office products including Word and Excel&middot; Strong time management skills with the ability to prioritize work.WHAT WE OFFER:&middot; Competitive starting wage of $18 per hour&middot; Complete benefit package including medical, dental and vision insurance&middot; 13 days of paid time off per year&middot; Monday-Friday Day ShiftIf you&rsquo;re ready to make a difference and take the first steps toward a challenging and rewarding position apply today at www.globalmeals.comWe are an Equal Opportunity Employer: disability/veteranJob Type: Full-timePay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Call Center Customer Service Representative

Automated Health Systems

<div>Automated Health Systems has full-time temporary and regular Call Center/Customer Service Representative positions available. These positions are remote but require you to pick up equipment on your first day, at our Pittsburgh, PA location.

Responsibilities:
<ul>
<li>Assisting individuals with information and support regarding benefits.</li>
<li>Providing accurate and consistent information.</li>
<li>Providing quality customer service and support.</li>
</ul>
Benefits:
<ul>
<li>Benefits including 401(k)/Paid Time Off</li>
<li>Employee Wellness Program</li>
<li>Comprehensive and ongoing training</li>
<li>Strong company culture with career growth opportunities</li>
</ul>Requirements:
Qualifications:
<ul>
<li>Minimum 2 years' experience in a call center environment required.</li>
<li>Experience in health/human services and knowledge of Medicaid preferred.</li>
<li>Strong PC proficiency required.</li>
<li>High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.</li>
<li>Bilingual skills a plus.</li>
</ul>
AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

&quot;The Enlightened Choice in Health Service Management&quot; 
 
Compensation: 15 - 18</div>

Call Center/Customer Service Rep

Half Price Packaging PVT Ltd

We are looking for energetic and confident Call Center Agents to join our UK-based campaign. Whether you're an experienced professional or a fresh candidate eager to start your career, we encourage you to apply.Responsibilities<ul><li>Make and receive calls for our UK campaign.</li><li>Communicate professionally with customers.</li><li>Achieve daily and monthly performance targets.</li><li>Maintain accurate customer records and follow company procedures.</li></ul>Requirements<ul><li>Excellent communication skills in English.</li><li>UK call center experience is preferred but fresh candidates are also welcome to apply.</li><li>Strong interpersonal and customer service skills.</li><li>Self-motivated, punctual, and target-driven.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Attractive performance-based incentives</li><li>Paid training for fresh candidates</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li></ul>Location Johar Town, Lahorewhatsapp ( 03401323-282) send cv with Mantion Joher town branch or gulberg BranchApply Now and become part of our growing team!Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents (Joher town)

<div>Automated Health Systems has full-time temporary and regular Call Center/Customer Service Representative positions available. These positions are remote but require you to pick up equipment on your first day, at our Pittsburgh, PA location.
Responsibilities:
<ul>
<li>Assisting individuals with information and support regarding benefits.</li>
<li>Providing accurate and consistent information.</li>
<li>Providing quality customer service and support.</li>
</ul>
Benefits:
<ul>
<li>Benefits including 401(k)/Paid Time Off</li>
<li>Employee Wellness Program</li>
<li>Comprehensive and ongoing training</li>
<li>Strong company culture with career growth opportunities</li>
</ul>
AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

&quot;The Enlightened Choice in Health Service Management&quot;
Requirements:
Qualifications:
<ul>
<li>Minimum 2 years' experience in a call center environment required.</li>
<li>Experience in health/human services and knowledge of Medicaid preferred.</li>
<li>Strong PC proficiency required.</li>
<li>High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.</li>
<li>Bilingual skills a plus.</li>
</ul>
AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

&quot;The Enlightened Choice in Health Service Management&quot; 
 
Compensation: 15 - 18</div>

The University of Kansas Health System

<div><div><div><div><div><div><div><div><h1 class="jobSectionHeader">Position Title
</h1></div></div></div></div></div></div></div>Call Center Representative - Retail Pharmacy
Southlake Campus
<h2 class="jobSectionHeader">Position Summary / Career Interest:
</h2>The Outpatient Pharmacy - Call Center Representative &ndash;assists with operations of the Retail Pharmacy Communication Hub for the University of Kansas Health System. This individual supports a patient centered environment by providing courteous and professional customer service. Assists patients, families, and other customers while maintaining confidentiality of patients.
Responsibilities and Essential Job Functions
<ul><li>Performs ALL duties defined by standard work or other guidelines communicated by leadership under the direct supervision of a pharmacist licensed in the state of Kansas. Works with pharmacy administration to comply with state and federal laws.
</li><li>Demonstrates strong telephone and written communication and etiquette skills.
</li><li>Works in a fast paced, call center environment with timely, professional, and courteous response to incoming calls. Completes outbound calls to customers in a professional and courteous manner and within appropriate time frames for planned follow up. Maintains service levels (speed of answer, abandonment rate, hold times, and call time) to achieve department service level goals.
</li><li>Demonstrates a high level of commitment, compassion, and customer service to all customers and team members.
</li><li>Maintains compliance with HIPAA policies and regulations.
</li><li>Assists patients, nurses and health care providers with timely and accurate communication regarding the status of a patient&rsquo;s medications and related issues.
</li><li>Actively listens and operates computer systems to accurately obtain necessary demographic information and ensure appropriate and accurate billing.
</li><li>Contacts patients in a timely manner using their established communication preferences (phone, email, online form, text, fax &amp; EHR) to schedule prescription refills. Accurately documents outbound call status and follow up plan as applicable in computer systems to ensure timely and accurate processing of refills.
</li><li>Completes callbacks, provides follow-up materials, generates faxes and electronic messages with accuracy and attention to detail.
</li><li>Uses a courteous and professional customer-focused approach while interacting directly or on the telephone with customers. Uses customer service and critical thinking skills to solve problems for all customers and understands when a problem needs to be escalated to the appropriate team member for resolution: pharmacy technician, pharmacist, supervisor or administrator as appropriate.
</li><li>Participates in organizational and departmental performance improvement efforts and facilitating effective communication relative to these initiatives. Maintains a plan for personal development and completion of competency validation records. Participates in goal setting, ongoing development, and goals of team.
</li><li>Actively participates in continuous process improvement. If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions. Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.
</li><li>Other duties may be assigned as required.
</li><li>Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
</li>These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. 
<li>
</li></ul> 
Required Education and Experience
<ul><li>High School Graduate or GED.
</li><li>2 or more years Experience in a customer service call center, call center or high volume Retail Pharmacy setting handling customer calls.
</li><li>Experience utilizing Call Center Software to answer, transfer, page and email.
</li><li>Exceptional communication and phone skills. Ability to handle multiple calls and/or tasks while providing excellent customer service.
</li>Experience talking, typing and actively listening simultaneously while utilizing multiple software systems to achieve first call resolution. 
<li>
</li></ul> 
Preferred Education and Experience
<ul><li>Associates Degree Communication, business or health care administration
</li>Bachelors Degree Communication, business or health care administration 
<li>
</li></ul> 
Required Language Skills
<ul><li>Fluent English - Read, write and speak english.
</li></ul><h2 class="jobSectionHeader">Time Type:
</h2><h2 class="jobSectionHeader">Job Requisition ID:
</h2>R-56251
<h3 class="jobSectionHeader">Important information for you to know as you apply:
</h3><ul><li>The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity &amp; Inclusion .
</li><li>The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu .
</li><li>Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
</li></ul><h2 class="jobSectionHeader">Need help finding the right job?
</h2>We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.</div>

Call Center Representative - Retail Pharmacy

UniversalsHealthServices

<h3>About the role</h3>We are searching for a polite (Part-time/full-time), professional Remote call center Representative  to provide exceptional support to our customers. This individual will engage with clients by answering inquiries, resolving issues, and assisting with our products and services. A focus on creating a positive caller experience is essential, as is the ability to manage a diverse range of customer interactions effectively.<h3>Key responsibilities</h3><ul><li>Handle incoming and outgoing calls from customers, addressing their inquiries, complaints, and requests regarding company products or services.</li><li>Provide clear and concise explanations of solutions to customer issues, ensuring each interaction is efficient and customer-focused.</li><li>Employ active listening skills to fully understand customer needs, confirm details, and calmly diffuse any situations with frustrated clients.</li><li>Foster strong relationships with customers and colleagues through trust, collaboration, and effective communication.</li><li>Utilize company tools, scripts, and databases to accurately record customer interactions and follow up as necessary.</li><li>Strive to meet or exceed performance metrics while maintaining a consistent level of outstanding customer service.</li><li>Identify opportunities for additional product or service sales that align with customer needs.</li><li>Participate in ongoing training and development to enhance product knowledge and customer service skills.</li><li>Comply with all company protocols and procedures to ensure a consistent and effective call center operation.</li></ul><h3>Requirements</h3><ul><li>High school diploma or equivalent educational background.</li><li>Strong customer service orientation with excellent active listening and communication skills, both verbal and written.</li><li>Proficient with computers, including experience with CRM software and a strong typing speed.</li><li>Ability to ask relevant questions, remain calm under pressure, and manage difficult conversations effectively.</li><li>Solid time management skills and the ability to prioritize tasks efficiently throughout the workday.</li><li>Adaptable and accountable, with a commitment to continuous improvement and learning.</li><li>Fluency in additional languages may be considered an asset.</li></ul><h3>Nice to have</h3><ul><li>Previous experience in a call center or customer service environment.</li><li>Familiarity with company products and services, as well as industry best practices.</li><li>Strong problem-solving skills, with the ability to think critically in fast-paced situations.</li><li>Knowledge of sales techniques and an ability to identify customer needs.</li><li>A team-oriented mindset, with a collaborative approach to achieving common goals.</li></ul><h3>Why join us</h3>Joining our team means becoming part of a supportive and dynamic work environment that values collaboration and excellence. You will play a vital role in ensuring customer satisfaction and will have opportunities for personal and professional growth within the company. We encourage a culture of learning and provide resources to help you succeed in your role while making meaningful contributions to our customers' experiences. Your skills and dedication will be recognized and appreciated as we work together to achieve our goals.

Call Center Representative - Remote

Search 4457+ Call center receptionist jobs near you this August. New roles added regularly across leading industries. Apply today.

4457 call center receptionist jobs Near Me

Medical Receptionist/Call Center Representitive

Call Center Customer Service Representative

Call Center/Customer Service Rep

Call Center Agents (Joher town)

Call Center/Customer Service Rep

Call Center Representative - Retail Pharmacy

Call Center Representative - Remote