call center receptionist

Braman Miami

<div>
 Braman Miami is seeking qualified full-time Automobile Call Center /Receptionist Coordinators. This is a great opportunity to join a high performance team handling all calls for the entire campus.
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  Requirements:
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   The position requires responses to all incoming phone calls and follow up with service clients
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   The ideal candidate must demonstrate great communication skills, bilingual a plus, the ability to advance the call process with our guests, and work closely with the call center team and manager
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   Must have a positive attitude, a confident and outgoing personality, a professional appearance, multitask aptitude, and the ability to deliver world class customer service
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   Must be highly professional and dependable
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   Required to work weekends
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 Pay: From $12.00 per hour
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  Benefits:
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   401(k)
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   Dental insurance
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   Employee discount
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   Health insurance
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   Life insurance
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   Paid time off
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   Retirement plan
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   Vision insurance
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  Schedule:
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   8 hour shift
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   Holidays
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   Weekend availability
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  Education:
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   High school or equivalent (Preferred)
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  Experience:
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   Customer service: 1 year (Preferred)
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 Work Location: In person
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Automobile Call Center/Receptionist Coordinator

The Sam Simon Foundation

<p><b>-- No experience necessary. --</b></p><p>Non-profit veterinary clinic that offers free surgeries for cats and dogs is searching for a full-time receptionist for a high-volume mobile veterinary clinic. You must have a great personality, love animals, enjoy being outdoors (rain or shine), stay calm and focused in a sometimes fast-paced environment, and be highly organized and reliable. It is important that you take pride in your job.</p><p>* We are the ONLY program of our kind. Our clinic serves as a global model, so we only hire the best of the best. *</p><p>Please note that the clinic travels throughout the City of Los Angeles, from as far south as Watts to as far north as Pacoima, so you will need to have a reliable car of your own</p><p><b>Note: </b>This job requires you to be at the clinic four days per week during regular work weeks, and at our Call Center one day per week. That day will be either Wednesday or Sunday, depending on the schedule. On weeks that have clinic closures, you will work at the Call Center.</p><p><b>Clinic shifts:</b></p><ul><li>Mon, Tues, Thurs &amp; Fri</li><li>6:30am until the end of day (usually between 2:30pm and 6:00pm)</li></ul><p><b>Call Center shifts:</b></p><ul><li>rotating Wednesdays and Sundays</li><li>7:30am - 4:30pm <b>or</b> 10:00am - 7:00pm (flexibility required)</li></ul><p><b>Work week: </b></p><p>This position requires you to work a <b>minimum </b> of 40 hours per week. Work weeks are typically 40-48 hours a week, depending on what is needed each day. OT is paid based on a 5/8 work schedule. (Hence the wide salary range.)</p><p><b>Primary receptionist responsibilities:</b></p><p>- conducting patient intake<br/>- helping with patient discharge<br/>- inputting notes online<br/>- maintaining a tidy reception area<br/>- overseeing reception inventory<br/>- assisting and managing clients throughout the day<br/>- scheduling appointments<br/>- running errands</p><p><b>Primary Call Center responsibilities:</b></p><p>- gathering patient and client information<br/>- scheduling appointments<br/>- cleaning and restocking the clinic (on rotation with other employees)<br/>- doing laundry<br/>- receiving inventory</p><p><b>To qualify, you MUST:</b></p><p>- be fluent in both Spanish and English,<br/>- be able to write well in English<br/>- have regular and reliable personal transportation, and<br/>- be punctual, responsible, and highly detail-oriented.</p><p>Our environment is friendly and professional, and we will only consider candidates who are equally friendly and professional.</p><p>To apply, please send your resume along with a cover letter.</p><p><b>PLEASE DO NOT APPLY IF</b>:</p><p>1. You do not include a cover letter.<br/>2. You are not bilingual English/Spanish.<br/>3. You do not live locally.<br/>4. You do not have a passion for our mission.</p><p>****************************************************************************************************</p><p><b>PLEASE NOTE: </b>There is no resume so unbelievably impressive that you will be considered for this position if you fail to submit a cover letter with it. We are far more impressed by people who follow instructions and strive for success than we are by an interesting job history. (Hence, no experience necessary.)</p><p>---------------------------------------------------------------------------------------------------------------------------------</p><p>We offer competitive wages, sick/vacation and paid holidays &amp; full medical and dental insurance.</p><p>Job Type: Full-time with OT</p><p>Job Type: Full-time</p><p>Pay: $45,500.00 - $58,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Do you have your own car, as well as a current driver's license and auto insurance?</li><li>Have you included a personalized cover letter? (This is MANDATORY. If you aren't including one, your application will not be considered.)</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Language:</p><ul><li>both English and Spanish fluently (Preferred)</li></ul><p>Work Location: In person</p>

Receptionist For Non-Profit Mobile Veterinary Clinic

Aljazira Bank | بنك الجزيرة

<div>
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  <strong>
   ajb Remote Working Arrangement:
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   Remote work refers to a work arrangement where employees perform their job duties from home.
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   Strategic Competencies:
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   Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans.
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   Core Responsibilities:
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   Support in managing the social media channels for the Contact Center, Managing all customer-facing digital communication platforms.
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   Assist customers by responding to inbound calls, inquiries, requests, and complaints in a courteous, efficient, and professional manner.
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   Collect accurate customer information and complete relevant documentation to process service requests and resolve queries.
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   Seek opportunities to cross-sell bank products and services to customers during interactions based on identified needs.
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   Support the achievement of assigned call center KPIs including call quality scores, service levels, and customer satisfaction targets.
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   Inform customers clearly of available products, services, and relevant bank policies and procedures.
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   Gather and document customer feedback, complaints, and escalation details accurately in the call center system.
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   Help identify and escalate unresolved customer complaints or system issues to the Call Center Supervisor promptly.
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   Coordinate with relevant internal departments to follow up on customer requests that require cross-functional resolution.
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   Adhere to all applicable bank policies, compliance standards, and SAMA regulatory requirements at all times.
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   Qualifications &amp; Experience:
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   Bachelor's in Business Administration, Banking, or a relevant major.
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   A relevant Professional Certificate is preferred.
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   No experience is needed with Bachelor's degree or around 1 year of experience with Diploma's degree.
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   Prior experience in call center operations, customer service, or banking customer support or a relevant field is preferred.
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   Key Skills:
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   Customer-Centric Approach
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   Customer Complaint Resolution
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   Regulatory Compliance and Risk Awareness
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   Product Knowledge
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</div>


Call Center Agent - Social Media (Remote)

Half Price Packaging PVT Ltd

<p>We are hiring <b>Fresh Call Center Agents</b> to join our growing team. This is a great opportunity for <b>freshers, students, and graduates</b> who want to start their career in the <b>call center and customer service industry</b>.</p><p>Key Responsibilities</p><ul><li>Handle inbound and outbound customer calls</li><li>Provide information about company services</li><li>Communicate with customers professionally</li><li>Maintain call records and customer details</li><li>Achieve daily and monthly performance targets</li></ul><p>Requirements</p><ul><li>Freshers are encouraged to apply</li><li>Good communication skills (English &amp; Urdu)</li><li>Basic computer knowledge</li><li>Confident and energetic personality</li><li>Ability to work in a target-based environment</li></ul><p>Benefits</p><ul><li>Fixed Salary + Commission</li><li>Training Provided</li><li>Performance Bonuses</li><li>Career Growth Opportunities</li><li>Professional Work Environment</li></ul><p>How to Apply</p><p>Send your CV with the subject line:<br/><b>Call Center Agent &ndash; Fresher</b></p><p>#CallCenterJobs #CSRJobs #FreshersJobs #CustomerService #SalesJobs #HiringNow</p><p>Pay: Rs35,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Call Center Agents (Freshers )

Unique Homes Worldwide Properties LLC /يونيك هومز ورلدوايد العقارية ذ.م.م

<div>
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  <strong>
   Company Description
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  Unique Homes Worldwide Properties LLC / يونيك هومز ورلدوايد العقارية ذ.م.م is a leading real estate agency based in Abu Dhabi, specializing in property sales, leasing, marketing, property management, facility management, maintenance, and fit-out services.
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   Role Description
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  This is a full-time, on-site role for a Call Center Agent - Arabic Speaker located in Abu Dhabi. The role involves handling inbound and outbound customer calls, addressing customer inquiries, resolving issues, and providing top-notch support to ensure customer satisfaction. The agent will also assist in maintaining customer relationships, documenting customer interactions in the system, and collaborating with other teams to meet company goals.
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   Qualifications
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   Strong Customer Service Representatives, Customer Support, and Customer Satisfaction skills
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   Excellent Interpersonal and communication skills
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   Proficiency in Computer Literacy and the ability to use software tools and CRM systems effectively
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   Fluency in Arabic and English (both written and spoken) is a must
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   Prior experience in call center or customer service roles is an advantage
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   Ability to handle multiple tasks and manage time efficiently
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   A positive attitude, resilience, and the ability to work in a team-oriented environment
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Call center agent-Arabic Speaker

Dr Sabah Al Sagban Medical  Clinic

<p>Job DescriptionPosition Title</p><p>Call Center Sales Representative</p><p>Department</p><p>Sales and Customer Service</p><p>Reports To</p><p>Clinic Supervisor</p><p>Job Summary</p><p>The Call Center Sales Representative is responsible for handling inbound and outbound calls with the primary objective of generating appointments, increasing patient bookings, and achieving assigned sales targets. The role focuses on converting inquiries into clinic visits through effective communication, follow-up, and sales techniques.</p><p>Key ResponsibilitiesSales and Lead Conversion</p><ul><li>Handle inbound calls from prospective and existing patients.</li><li>Conduct outbound calls to potential patients, existing patient databases, and inactive patients.</li><li>Convert inquiries into confirmed appointments.</li><li>Promote clinic services, treatments, packages, and promotional offers.</li><li>Follow up with leads to encourage appointment booking and treatment acceptance.</li><li>Build and maintain a pipeline of prospective patients.</li><li>Achieve individual monthly appointment and sales targets.</li></ul><p>Patient Engagement</p><ul><li>Provide accurate information regarding clinic services and promotions.</li><li>Answer patient inquiries professionally and efficiently.</li><li>Maintain a positive and professional telephone manner.</li><li>Encourage repeat visits and patient retention through regular follow-up.</li></ul><p>Reporting and Documentation</p><ul><li>Record all calls, inquiries, and appointment outcomes in the designated system.</li><li>Maintain accurate lead and patient records.</li><li>Submit daily, weekly, and monthly performance reports.</li><li>Track conversion rates and sales achievements.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Number of inbound calls handled</li><li>Number of outbound calls completed</li><li>Number of appointments booked</li><li>Lead-to-appointment conversion rate</li><li>Monthly sales target achievement</li><li>Revenue generated from booked services</li><li>Patient retention and reactivation rate</li></ul><p>QualificationsEducation</p><ul><li>High School Diploma or equivalent. Bachelor's Degree is an advantage.</li></ul><p>Experience</p><ul><li>Minimum 2 years of experience in call center sales, telemarketing, customer service, or healthcare sales.</li><li>Experience in a medical, dental, dermatology, aesthetic, or wellness clinic is preferred.</li></ul><p>Skills</p><ul><li>Excellent communication and persuasion skills.</li><li>Strong sales and negotiation abilities.</li><li>Ability to achieve and exceed targets.</li><li>Confident telephone communication skills.</li><li>Strong follow-up and relationship-building skills.</li><li>Basic computer skills and CRM experience preferred.</li></ul><p>Working Conditions</p><ul><li>Office-based position.</li><li>Target-driven environment.</li><li>Incentive and commission structure based on performance and achievement of sales targets.</li></ul><p>Work Location: In person</p>

Call Center Sales Representative

CommuniCare+OLE

<div></div><div><div><p><div><div><div><p><b>POSITION TITLE:</b></p></div><div><p><b><br>
Call Center Representative</b></p></div></div><div><div><p><b><br>
DEPARTMENT:</b></p></div><div><p><b><br>
Patient Access</b></p></div></div><div><div><p><b><br>
REPORTS TO TITLE:</b></p></div><div><p><b><br>
Call Center Manager</b></p></div></div><div><div><div><b><br>
LOCATION:</b></div></div><div><div><b><br>
Napa, CA</b></div></div></div><div><div><div><b><br>
PAY RANGE:</b></div></div><div><div><b><br>
$24.21 to $29.59/</b><b>hr</b><b>, depending on years of experience</b></div></div></div><div><div><div><b><br>
SCHEDULE:</b></div></div><div><div><b><br>
Monday to Friday, 8am to 5pm</b></div></div></div><div><div><p><b><br>
DLSE/FLSA STATUS: </b>()</p></div><div><p><br>
____Exempt/Salaried position</p></div><div><p><br>
_X__Nonexempt/Hourly position</p></div></div><div><div><p><b><br>
SUPERVISORY RESPONSIBILITIES</b> (<i>does this position have direct reports</i>):</p></div><div><p><br>
YES</p></div><div><p><b><br>
NO</b></p></div></div><div><div><p><b><br>
About </b><b>CommuniCare+OLE</b>
</p><p>Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.</p><p><b>
BENEFITS</b>
</p><ul><li>Medical, Dental, Vision Coverage<ul><li>
Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium</li></ul></li><li>
18 days of PTO (Vacation &amp; Sick)</li><li>
10 Paid Holidays + 1 Float Holiday</li><li>
2% employer match with employee 4% Contribution 403(b) retirement plan</li><li>
Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)</li><li>
Life &amp; Accidental Insurance Coverage</li><li>
Employer contribution for Health Savings Account</li></ul><p><br>
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</p></div></div><br>
<div><div><p><b>JOB SUMMARY/OVERVIEW:</b></p><p><i>
Call Center Representatives work under the Call Center Manager and </i><i>is</i><i> responsible for </i><i>assisting</i><i> patients with handling and triaging phone calls, scheduling appointments, responding to questions, and documenting within the electronic health record.</i></p></div></div><br>
</div></p></div><p><b>
CommuniCare+OLE</b><b> provides an inclusive workplace that promotes and values diversity and life experience.</b></p><p>
CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,</p><p>
people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of</p><p>
all ages and religions, and individuals who have been affected by the legal system.</p><p><b>
YOU ARE WELCOME HERE.</b></p><div></div><div><i><br>
***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested).</i><b> </b><i>Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. ***</i></div><div></div><div><b><br>
MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING</b></div><div><p><div><div><div><ul><li>
Education:</li></ul></div><div><div><br>
High School Diploma or GED required.</div></div></div><div><div><br>
<ul><li>
Experience/Lived Experience:</li></ul></div><div><ul><li>
One year experience in medical office, hospital or clinic preferred</li><li>
Administrative and customer service experience in a busy customer service-related environment is required</li></ul></div></div><div><div><br>
<ul><li>
Special Skills/Training:</li></ul></div><div><ul><li>
Experience working in a health clinic or demonstrated commitment to low-income populations preferred.</li><li>
Strong computer and data entry skills including MS Office required; electronic health record system required.</li><li>
Strong verbal and written communication skills.</li><li>
Ability to work in a fast-paced environment and multitask.</li><li>
Bilingual in English/Spanish/Dari/Punjabi/Vietnamese strongly preferred.</li></ul></div></div></div></p></div><div></div><div><b><br>
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</b></div><div><p><div><div><div><div>
1.</div></div><div><div><br>
Answers phone and schedules patient appointments providing accurate information to patients regarding a variety of programs and services</div></div></div><div><div><div><br>
2.</div></div><div><div><br>
Complete and update registration for patients as needed.</div></div></div><div><div><div><br>
3.</div></div><div><div><br>
Runs insurance eligibility for the following day and creates billing notes for outstanding documents.</div></div></div><div><div><div><br>
4.</div></div><div><div><br>
Be empathetic and sensitive to the unique needs of each customer. Provide explanations that are appropriate to the customer&rsquo;s level of understanding and knowledge.</div></div></div><div><div><div><br>
5.</div></div><div><div><br>
Gives full attention to the customer. Demonstrates promptness and shows initiative in responding to customers.</div></div></div><div><div><div><br>
6.</div></div><div><div><br>
Routes call to the appropriate department for continued assistance as necessary.</div></div></div><div><div><div><br>
7.</div></div><div><div><br>
Troubleshoots patient concerns regarding orders, health information and assists in communication with other outside facilities through the electronic health record.</div></div></div><div><div><div><br>
8.</div></div><div><div><br>
Responsible for greeting patients professionally on the phone and driving a positive and personal patient customer service experience. Strong communication skills (verbal and written)</div></div></div><div><div><div><br>
9.</div></div><div><div><br>
Answer multi-line phones in a timely, professional manner</div></div></div><div><div><div><br>
10.</div></div><div><div><br>
Ensures correct patient identification of all information in the computer scheduling system</div></div></div><div><div><div><br>
11.</div></div><div><div><br>
Utilizing appropriate scheduling guidelines in patient interaction.</div></div></div><div><div><div><br>
12.</div></div><div><div><br>
Provide information to prospective or new patients regarding health center services, and protocol for enrolling as a new patient.</div></div></div><div><div><div><br>
13.</div></div><div><div><br>
Basic knowledge of programs/insurance &amp; access/eligibility guidelines and applications</div></div></div><div><div><div><br>
14.</div></div><div><div><br>
Send messages to members of the care teams as necessary</div></div></div><div><div><div><br>
15.</div></div><div><div><br>
Record cancellations and re-schedules and document appropriately in the electronic health system.</div></div></div><div><div><div><br>
16.</div></div><div><div><br>
Captures and updates patient demographics and insurance information</div></div></div><div><div><div><br>
17.</div></div><div><div><br>
Treats all patients telephoning the CommuniCare+OLE&rsquo;s scheduling system with dignity and respect while maintaining privacy and confidentiality all times</div></div></div><div><div><div><br>
18.</div></div><div><div><br>
Document all appropriate information in electronic health record system</div></div></div><div><div><div><br>
19.</div></div><div><div><br>
Prompt follow-up of telephone encounters/recalls/appointment request.</div></div></div><div><div><div><br>
20.</div></div><div><div><br>
Performs other duties as assigned.</div></div></div></div></p></div></div>

Call Center Representative I - Napa County

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