call center receptionist

VIDYA VISTARA

<p><b>Receptionist cum Tele caller</b></p><p><b>Location:</b> Saheed Nagar, BBSR<br/><b>Job Type:</b> Full-Time<br/><b>Hiring Mode:</b> Contractual/Permanent (choose as required)<br/><b>Salary:</b> &#8377;10,000 &ndash; &#8377;15,000 per month, plus performance-based incentives as per company terms and conditions.</p><p><b>About the Role</b></p><p>We are hiring a <b>Receptionist cum Tele caller</b> to manage front-desk operations and handle inbound/outbound calls. The ideal candidate should have good communication skills, basic computer knowledge, and a polite, customer-friendly attitude.</p><p><b>Key Responsibilities</b></p><ul><li>Greet and assist visitors, clients, and candidates at the reception.</li><li>Manage incoming calls and route them to the concerned departments.</li><li>Make outbound calls for inquiries, follow-ups, and updates.</li><li>Maintain visitor logs, appointment schedules, and call records.</li><li>Perform basic administrative tasks such as data entry, emails, file management, and documentation.</li><li>Provide accurate information to callers regarding office services and procedures.</li><li>Coordinate with internal teams when needed.</li><li>Ensure the reception area is clean, organized, and presentable at all times.</li></ul><p><b>Required Skills</b></p><ul><li>Good verbal and written communication skills.</li><li>Basic computer skills (MS Word, MS Excel, Email, Internet).</li><li>Strong interpersonal skills and a pleasant personality.</li><li>Professional and polite call-handling ability.</li><li>Good customer service and problem-solving skills.</li><li>Ability to multitask and maintain front-desk flow smoothly.</li></ul><p><b>Qualifications</b></p><ul><li>12th Pass / Graduate (Any stream).</li><li>Experience in reception, front office, tele calling, or customer service preferred.</li><li><b>Experience from any education institute will be a plus.</b></li><li>Freshers with strong communication skills may also apply.</li></ul><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: &#8377;10,000.00 - &#8377;15,000.00 per month</p><p>Benefits:</p><ul><li>Paid sick time</li></ul><p>Work Location: In person</p>

Receptionist cum Tele caller

Dicetek LLC

Call Center Agent - Emirati Fresh Graduate <p>We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards.</p> Responsibilities <ul> <li>Handle inbound and outbound calls from customers in a professional and courteous manner.</li> <li>Respond to inquiries related to accounts, transactions, products, and services.</li> <li>Assist customers with digital banking platforms, card services, and loan queries.</li> <li>Record and escalate unresolved issues to the appropriate department.</li> <li>Maintain accurate records of customer interactions in the system.</li> <li>Ensure compliance with banking regulations, policies, and security protocols.</li> <li>Promote bank products and services when appropriate.</li> <li>Meet defined service level agreements (SLAs) and performance targets.</li> </ul> Qualifications & Skills <ul> <li>Bachelor's degree or diploma (preferably in Business, Finance, or related field).</li> <li>Previous experience in a call center or customer service role (banking experience preferred).</li> <li>Strong communication and active listening skills.</li> <li>Ability to handle high call volumes with patience and professionalism.</li> <li>Basic knowledge of banking products and services.</li> <li>Proficiency in MS Office and CRM/call center systems.</li> <li>Multilingual skills (Arabic & English preferred).</li> <li>Strong problem-solving skills and attention to detail.</li> </ul> Job Details <ul> <li>Seniority level: Not Applicable</li> <li>Employment type: Full-time</li> <li>Job function: Other</li> <li>Industry: IT Services and IT Consulting</li> </ul>

Call Center Agent - Emirati Fresh Graduate

BPO PLUS

<ul><li>Memorize scripts for products and services, and refer to them during calls</li><li>Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.</li><li>Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality</li><li>Create and maintain record of daily problems and remedial actions taken, using call-center database</li><li>Leverage data and insights gathered by the call center to recommend and influence process improvements</li></ul><p>Job Type: Part-time</p><p>Pay: Up to QAR1,750.00 per month</p><p>Language:</p><ul><li>English &amp; Arabic (Required)</li></ul>

Call Center Agent - Female

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader"><b>Call Center Coordinator</b><p>Part Time</p></h4></div><div>
Posted On: Monday, November 10th, 2025</div></div></div><div><div>
Description</div><div><p><b>
Role Purpose:</b></p><p>
Responsible for presenting a professional Call Center services to achieve departmental goals and objectives.</p><p><b>
Key Responsibilities:</b></p><ul><li><div>
Manage outbound calls in a polite and professional manner.</div></li><li><div>
Ensure the customer satisfaction by performing necessary outbound calls related to appointments confirmation and cancellation.</div></li><li><div>
Perform reports that required by direct supervisor.</div></li><li><div>
Maintain and improve quality results by adhering to approved standards and guidelines.</div></li><li><div>
Communicate and confer with customers by using various web based tools.</div></li><li><div>
Execute effective communication skills to deal tactfully with different kinds of customers.</div></li><li><div>
Implements appropriate policies and procedures to achieve the Hospital&rsquo;s goals and objectives in pursuit of Standards of Care, Quality / Performance Improvement</div></li><li><div>
Perform any other tasks within his/her competence as directed by the Call Center Manager.</div></li></ul></div></div><div><div>
Requirements</div><div><p><b>
Necessary Knowledge and Experience:</b></p><ul><li>
0 - 1 years of experience in the related field</li></ul><p><b>
Education and Certification Requirements:</b></p><ul><li>
High school diploma or equivalent.</li></ul></div></div><div><div>
Summary</div><div><div><div><div><b>
Industry</b><b>:</b></div><div><div>
Hospital &amp; health care</div></div></div><div><div><b>
Experience Required</b><b>:</b></div><div><div>
1 year(s) minimum</div></div></div><div><div><b>
Career Level</b><b>:</b></div><div><div>
Officer</div></div></div></div></div></div><div><p>
Required Skills</p><div><p>
Computer Literacy (Word, Excel, Powerpoint)</p><p>
Supervision Skills</p><p>
Adaptability</p><p>
Teamwork</p><p>
Good Communication Skills</p><p>
Flexibility</p><p>
Dependability And Responsibility</p><p>
Honesty And Integrity</p><p>
Strong Work Ethic</p><p>
Motivated To Grow And Learn</p><p>
Strong Self-Confidence</p><p>
Self-Motivated</p><p>
Possessing A Positive Attitude</p></div></div><div><p>
Languages</p><div><p>
EN - Full Professional Proficiency</p><p>
AR - Full Professional Proficiency</p></div></div></div><p></p>

Call Center CoordinatorPart Time

ECCO Gulf Majorel Qatar

<div><p>Join ECCO Gulf Majorel Qatar as a Call Center Representative. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:</p>
<ul>
<li>Handling inbound and outbound calls related to inquiries and services.</li>
<li>Providing accurate information and solutions to customer queries.</li>
<li>Maintaining customer records by updating account information.</li>
<li>Resolving customer complaints efficiently and effectively.</li>
<li>Collaborating with team members to improve customer service processes.</li>
<li>Adhering to all company policies and procedures.</li>
</ul><div><h3 class="jobSectionHeader"><b>Required Profile</b></h3>
</div>
<div><p>We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:</p>
<ul>
<li>Previous experience in a call center or customer service role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Ability to work under pressure and handle challenging situations calmly.</li>
<li>Proficiency in using computer systems and software applications.</li>
<li>Fluency in Arabic &amp; English.</li></ul></div></div>

Call Center Agent (6 Months Contract)

MediTrans, LLC

<p><b>Call Center Lead</b></p><p><b>SUMMARY: </b>Lead staff in accordance with company policies and procedures. Work directly with Management to achieve all Call Center performance and contractual compliance objectives.</p><p><b>ESSENTIAL FUNCTIONS</b></p><ul><li>Ensures adherence to Call Center Policies and Procedures.</li><li>Ensure calls are handled efficiently, accurately, and in a timely manner.</li><li>Assists staff in resolving complaints.</li><li>Monitor personnel performance and participate in employee performance reviews.</li><li>Responsible for employee training/re-training.</li><li>Back-up for absent employees</li><li>Work with Call Center Manager to analyze call center volume.</li><li>Communicate and coordinate with other departments to ensure a cohesive unit.</li><li>Other duties as assigned.</li></ul><p><b>QUALIFICATIONS REQUIRED</b></p><ul><li>Previous supervisory experience preferred; at least 1 year of Customer Service experience in a Call Center environment.</li><li>Ability to work well with people. Strong leadership skills</li><li>Exceptional organization and time management skills.</li><li>Positive attitude, good judgment, and strong work ethic.</li><li>Demonstrate excellent interpersonal communication skills.</li><li>Strong computer skills. Proficiency and speed working in all Microsoft Office products.</li><li>Strong organizational skills, including time management and documentation.</li><li>Knowledge of telephone call center systems.</li></ul><p><b>MINIMUM REQUIRED EDUCATION/TRAINING</b></p><ul><li>High school diploma or equivalent</li><li>Must be in current role at least 90 days.</li></ul><p>Job Type: Full-time</p><p>Pay: $17.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Lead Call Center Representative - 10:30a-7p M-F

ZIA Medical Center

<p>ZIA Medical Center is seeking a customer-oriented and efficient <b>Call Center Agent</b> with experience in a <b>healthcare setting</b>. The ideal candidate will manage incoming and outgoing calls, WhatsApp messages, and website inquiries, ensuring all patient interactions are handled professionally, promptly, and with care.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to inbound calls regarding appointments, services, and general inquiries in a courteous and professional manner</li><li>Make outbound calls for appointment reminders, follow-ups, and patient satisfaction</li><li>Schedule, update, and cancel appointments using clinic management software</li><li>Handle and respond promptly to WhatsApp messages and website/live chat inquiries</li><li>Provide information about doctors&rsquo; availability, clinic timings, procedures, and insurance coverage</li><li>Coordinate with front desk, nursing, and medical teams to ensure smooth patient flow</li><li>Log and document all patient interactions accurately</li><li>Resolve patient complaints or escalate issues to the appropriate department when necessary</li><li>Maintain a high level of patient confidentiality and adhere to data protection policies</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>1&ndash;2 years of experience</b> as a call center agent in a <b>healthcare environment</b></li><li>Proficiency in handling calls, WhatsApp communications, and online chat platforms</li><li>Excellent verbal and written communication skills in English (Arabic is a plus)</li><li>Strong multitasking, problem-solving, and organizational skills</li><li>Familiarity with clinic/hospital management systems and CRM tools</li><li>Professional, patient-centered attitude and calm demeanor under pressure</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Diploma or Bachelor's degree in Healthcare Administration, Communications, or a related field</li><li>Knowledge of basic medical terminology and insurance processes</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,500.00 per month</p><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Call Center Agent (Arabic Speaking)

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