call center recruiter

Envision Employment Solutions

Envision Employment Solutions is currently hiring Recruitment Partners (Mass Hiring) English Speaker for our sister company.
 
Job Summary: 
We are seeking a results-driven and experienced Recruitment Partner to lead high-volume hiring initiatives with a strong focus on mass recruitment. This role is ideal for someone who understands the fast-paced, high-turnover nature of call center operations and can deliver scalable, quality talent pipelines to meet business demands.
 
To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with potential hires. Ultimately, you will create strong talent pipelines for our company’s current and future hiring needs.
 
Responsibilities: : 
<ul>
<li>Mass Hiring Strategy & Planning</li>
<li>Design and execute large-scale recruitment campaigns specifically for call center roles (e.g., customer service representatives, telesales, tech support).</li>
<li>Collaborate with operational leaders to forecast hiring needs and align recruitment timelines.</li>
<li>Create scalable and efficient recruitment plans tailored to high-volume, rapid-fulfillment environments.</li>
<li>Sourcing & Pipeline Management</li>
<li>Build robust pipelines for frequently hired call center profiles using job boards, employee referrals, social media, and job fairs.</li>
<li>Implement proactive sourcing strategies to meet hiring targets in tight timelines.</li>
<li>Maintain a deep bench of pre-screened candidates ready for immediate deployment.</li>
<li>Screening & Selection</li>
<li>Customize assessment tools and screening processes to evaluate key competencies for call center roles: communication, empathy, resilience, and problem-solving.</li>
<li>Conduct group assessments, panel interviews, and voice capability tests as needed.</li>
<li>Ensure an excellent candidate experience despite high applicant volumes.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor’s degree in Business Administration (preferably with a concentration in Human Resources), Human Resources Management, or a relevant field</li>
<li>Minimum of 2 years of recruitment experience, with at least 1 year focused exclusively on call center hiring, and a proven track record of successfully hiring call center agents</li>
<li>Familiarity with social media, resume databases, and professional networks (e.g., LinkedIn)</li>
<li>Hands-on experience with full-cycle recruiting, using various interview techniques and evaluation methods</li>
<li>Fluent in both Arabic and English is a must</li>
<li>Tech-savvy is a must – proficient in Microsoft 365, Slack, Zoom, Trello, Workable (ATS), or demonstrates a proven ability to learn new systems quickly</li>
<li>Knowledge of Applicant Tracking Systems (ATS) – we use Workable</li>
<li>Excellent customer service skills with the ability to build strong rapport with candidates and clients</li>
<li>Strong verbal and written communication skills</li>
<li>Quick learner and fast problem solver</li>
<li>Proficiency in Microsoft Office</li>
<li>Ability to express innovative ideas related to recruitment and enhancing the overall employee experience</li>
</ul>
Benefits: 
<ul>
<li>Competitive Basic Salary – Determined based on your experience and qualifications</li>
<li>Transportation Allowance</li>
<li>Social Insurance Coverage</li>
<li>Individual Medical Insurance – Fully covered through GlobeMed</li>
<li>Paid Time Off (PTO)</li>
<li>Annual Performance Bonus – Based on company performance</li>
<li>Salary Review Every 6 Months – Based on individual performance</li>
<li>Office Perks – Unlimited snacks, coffee, tea, and soft drinks</li>
<li>And most importantly… an AMAZING team to work with!</li>
</ul>
Work Setup:: 
<ul>
<li>Location: The Portal, SODIC West, El Sheikh Zayed</li>
<li>Work Model: Hybrid – 4 days in the office, 1 day remote</li>
<li>Working Hours: 9:00 AM – 6:00 PM (including a 1-hour break)</li>
<li>Days Off: Fridays and Saturdays</li>
</ul>

Recruitment Partner (Mass Hiring) - English Speaker

Avedo – eine Marke der Ströer X GmbH

<div>Du wohnst in Antalya oder Umgebung und sprichst Deutsch? F&uuml;r unseren Standort Avedo Antalya suchen wir dich als Call Center Agent (m/w/d) in Teilzeit / Vollzeit. Starte jetzt und erhalte 300&euro; Startpr&auml;mie!* 
Deine Benefits<ul><li>
Festanstellung in Voll- oder Teilzeit (ab 30h/Woche)</li><li>
1.100&euro; netto Festgehalt + 4.500 TL Multinet</li><li>
p&uuml;nktliche Gehaltszahlung, inkl. variablem Bonus jeden Monat</li><li>
Einarbeitung und T&auml;tigkeit an unserem Standort Avedo Antalya (T&uuml;rkei)</li><li>
nach erfolgreicher Einarbeitung erh&auml;ltst du ein Zertifikat als Travel Industry Expert</li><li>
tolles Team und famili&auml;re, wertsch&auml;tzende Atmosph&auml;re</li><li>
gro&szlig;e Firmenfeste und individuelle Teamevents</li></ul>
Deine Aufgaben<ul><li>
telefonische und schriftliche Kundenbetreuung im Bereich Reisebuchung f&uuml;r einen namenhaften Auftraggeber</li><li>
Bearbeitung von Kundenanfragen wie Reklamationsbearbeitung und Zahlungsverkehr</li><li>
Umbuchung von Flug- und Reisedaten sowie Stornierungen</li><li>
Sicherstellung der Kundenbindung und Kundenzufriedenheit</li><li>
Dokumentation und Nachbereitung der Gespr&auml;che</li></ul> 
Dein Profil<ul><li>
sehr gute Deutschkenntnisse in Wort und Schrift (mind. C1)</li><li>
Englischkenntnisse w&uuml;nschenswert</li><li>
Erfahrung im Tourismus und Verkauf von Vorteil</li><li>
sicherer Umgang mit PC-Anwendungen (z.B. MS Office) von Vorteil</li><li>
ausgepr&auml;gte Servicementalit&auml;t und Kundenorientierung</li><li>
hohes Ma&szlig; an Lernbereitschaft, Engagement und Verantwortungsbewusstsein</li><li>
Bereitschaft zur Schicht- und Wochenendarbeit</li></ul> 
Haben wir dein Interesse geweckt? Dann ist Avedo Antalya dein neuer Arbeitgeber! Wir sind Spezialisten im Dialogmarketing und betreuen mit unseren &uuml;ber 30 Call Centern in Deutschland und Europa den direkten Kontakt zwischen Unternehmen und Kunden. Bewirb dich f&uuml;r als Call Center Agent (m/w/d) in nur wenigen Minuten. Wir freuen uns auf dich!<ul><li>Gilt f&uuml;r alle Neueinstellungen nach erfolgreich bestandener Schulungsphase. Dieser Bonus gilt nur f&uuml;r Bewerbungen bis zu 05.09.2025 und wird in zwei Teilen ausgezahlt: 150&euro; nach 4 Wochen und weitere 150&euro; nach drei Monaten.</li></ul>
S&auml;mtliche Bezeichnungen richten sich an alle Geschlechter.</div>

Call Center Agent (m/w/d) 300€ Startprämie

Shafaq n Kami Salon

We are expanding our team and looking for female call center agents who are energetic, confident, and passionate about customer service. Whether you are a student, fresher, or have 6 months&ndash;1 year of experience, we have a place for you in our growing team!Key Responsibilities<ul><li>Answer inbound calls and make outbound calls professionally</li><li>Provide clear and accurate product/service information</li><li>Assist customers with inquiries and complaints politely</li><li>Maintain call logs and update data in the system</li><li>Work towards achieving individual and team targets</li></ul>Requirements<ul><li>Female candidates only</li><li>Freshers &amp; students encouraged to apply (training provided)</li><li>Candidates with 6 months&ndash;1 year experience will be preferred for senior positions</li><li>Strong communication skills (Urdu/English)</li><li>Confidence, positive attitude, and willingness to learn</li><li>Basic computer knowledge (MS Office/CRM)</li></ul>What We Offer<ul><li>Attractive fixed salary + monthly incentives</li><li>Performance-based bonuses and growth opportunities</li><li>Professional and supportive work environment</li><li>Paid training and skill development sessions</li><li>Flexible shifts (morning/evening)</li></ul><ul><li>Performance-based bonuses and growth opportunities</li><li>Professional and supportive work environment</li><li>Paid training and skill development sessions</li><li>Flexible shifts (morning/evening)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Female Call Center Agents – Students / Freshers / Experienced

AKY Services Pvt. Ltd

Call Center Customer Sales Representative (CSR) (NIGHT SHIFT)Salary Starting from PKR 30,000 /-About the Role:As a Call Center CSR (Customer Sales Representative), you'll be the friendly voice on the other end of the line, providing exceptional customer service experience to our valued clients. You'll be responsible for handling a variety of Outbound calls, addressing inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity for freshers to gain valuable experience in the customer service industry / customer sales industry and build a strong foundation for their careers.Responsibilities:<ul><li>Respond to a high volume of outbound customer calls regarding our products or services.</li><li>Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.</li><li>Document all customer interactions clearly and concisely within the CRM system.</li><li>Upsell or recommend additional products or services when appropriate (depending on the company)</li><li>Maintain a positive and professional demeanor throughout all interactions, fostering trust and building customer satisfaction.</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Minimum 18 years old</li><li>Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.</li><li>Active listening skills to effectively understand customer inquiries and concerns.</li><li>A positive and enthusiastic attitude with a genuine desire to help others.</li><li>Ability to learn quickly and adapt to new information.</li><li>Proficiency in computer skills, including basic data entry and a willingness to learn new software.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Comprehensive training program to equip you with the necessary skills to succeed.</li><li>Opportunity for professional development and growth within the company.</li><li>Fast-paced and dynamic work environment where you can learn and grow your career.</li></ul>How to apply :Contact HR : 0333 9739861We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center CSRs (Freshers can Apply!)

1AZ0 Marketing (Pvt) Ltd.

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesBenefits:Females Candidates are encouraged to apply. Fresh &amp; Experienced both can apply. We are offering training for fresh candidates. Candidates should have good English Communication.Skills:Excellent communication skills in English language. Ability to work at Night Shift. Candidate should have leading capabilities. Punctual and hard worker.Only 10 positions / vacancies are left. Salary: Rs 30,000 to Rs 40,000 /month (commission included.)Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Hiring: Call Center Agents/ CSR- International (Evening Shift)

Air Arabia

<div>
 Date: 18 Aug 2025
 
 
 Company: Air Arabia PJSC (G9)
 
 
 Location:
 
 
 Manama, AE
 
 
 Country: AE
 
 
 
 Job Purpose
 
 
 
 To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Handles customers&rsquo; enquiries, requests and complaints in a positive effective manner whilst ensuring company&rsquo;s branding and corporate image are reflected in a positive manner and as per approved quality standards.
 </li>
 <li>
 Responds to customers&rsquo; incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
 </li>
 <li>
 Provides accurate information about the company&rsquo;s products and services; processes travel bookings, modifications and cancellations on reservations.
 </li>
 <li>
 Handles customers&rsquo; complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
 </li>
 <li>
 As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
 </li>
 <li>
 Promotes the company&rsquo;s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
 </li>
 <li>
 Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
 </li>
 <li>
 Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.
 </li>
 <li>
 Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.
 </li>
 <li>
 Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.
 </li>
 <li>
 Performs any additional responsibilities as advised by the Line Manager/Supervisor.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 High School/Diploma or equivalent.
 </li>
 <li>
 Capable of using technology systems and tools such as Microsoft Office.
 </li>
 <li>
 Good in English &amp; Arabic Languages.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Previous call center experience is required for this role; additional experience in customer service will be considered an advantage
 </li>
 <li>
 Capability of understanding market trends and channeling them leading to effective customer care solutions.
 </li>
 <li>
 Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
 </li>
 <li>
 Capable of understanding customers&rsquo; problems and direct them in the right channel.
 </li>
 <li>
 Ability to work for long hours and under pressure.
 </li>
 <li>
 Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

Call Center Agent - Bahrain (Experienced)

JHK BPO SMC

We are looking for motivated and dedicated individuals to join our team as Call Center Agents for a US-based campaign. We welcome both experienced professionals and fresh graduates who are eager to start their careers.Location: Our office is located in Citi Housing, Jhelum.What We Offer:<ul><li>Competitive Compensation: We offer a strong basic salary along with an attractive commission structure, providing the potential for excellent earnings based on performance.</li><li>Training &amp; Development: Comprehensive 2-week training will be provided for all new hires to ensure you have the skills and knowledge needed to succeed.</li><li>Flexible Environment: We have a separate, supervised section for female employees managed by a female floor manager to ensure a comfortable and secure work environment.</li><li>Couples are welcome to apply.</li></ul>Requirements:<ul><li>Strong English Speaking Skills: Candidates must have a proficient and clear spoken English accent.</li><li>Availability: This is a night shift position with working hours from 8:00 PM to 5:00 AM.</li></ul>Note for Female Candidates: We encourage interested female candidates to ensure they have the necessary permission from their parents or spouses to work the night shift before applying.How to Apply:To apply, please submit your resume and a brief cover letter outlining your experience and why you are a good fit for this role. We look forward to hearing from you.Job Type: ContractPay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents for a USA-Based Campaign

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