call center recruiter

Accurate Eminent Firm

Job Description:We are looking for an experienced and dynamic HR Manager to join our Call Center based in Gulshan-e-Iqbal, Karachi. The ideal candidate will be responsible for managing recruitment, employee relations, performance evaluations, and overall HR operations within a fast-paced call center environment.Job Details:<ul><li>Location: Gulshan-e-Iqbal, Karachi</li><li>Timings: 5:45 PM &ndash; 12:30 AM (Monday to Saturday)</li><li>Salary: Competitive package (based on experience)</li><li>Industry: Call Center / BPO</li></ul>Key Responsibilities:<ul><li>Manage end-to-end recruitment process (mainly call center agents)</li><li>Conduct interviews, onboarding, and orientation sessions</li><li>Maintain employee records and attendance</li><li>Handle HR policies, payroll coordination, and performance monitoring</li><li>Maintain a healthy work environment and resolve internal issues</li><li>Ensure punctuality, discipline, and smooth workflow across departments</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in HR / Business Administration</li><li>Minimum 1&ndash;2 years of HR experience, preferably in a call center or BPO</li><li>Strong communication and interpersonal skills</li><li>Confident, organized, and proactive personality</li><li>Ability to handle pressure and manage multiple tasks efficiently</li><li>Candidates nearby Gulshan / Gulistan-e-Jauhar will be preferred</li></ul>What We Offer:<ul><li>Professional and supportive work environment</li><li>Growth opportunities and performance-based increments</li><li>Stable evening shift with competitive pay</li></ul>How to Apply:Interested candidates can apply with an updated CV. Only serious and experienced professionals will be shortlisted.Job Type: Part-timePay: From Rs25,000.00 per monthApplication Question(s):<ul><li>Is it easy for you to come to our office which is close to NIPA CHOWRANGI?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

HR Manager – Call Center (Karachi)

Dicetek LLC

Call Center Agent - Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities <ul> <li>Handle inbound and outbound calls from customers in a professional and courteous manner.</li> <li>Respond to inquiries related to accounts, transactions, products, and services.</li> <li>Assist customers with digital banking platforms, card services, and loan queries.</li> <li>Record and escalate unresolved issues to the appropriate department.</li> <li>Maintain accurate records of customer interactions in the system.</li> <li>Ensure compliance with banking regulations, policies, and security protocols.</li> <li>Promote bank products and services when appropriate.</li> <li>Meet defined service level agreements (SLAs) and performance targets.</li> </ul> Qualifications & Skills <ul> <li>Bachelor's degree or diploma (preferably in Business, Finance, or related field).</li> <li>Previous experience in a call center or customer service role (banking experience preferred).</li> <li>Strong communication and active listening skills.</li> <li>Ability to handle high call volumes with patience and professionalism.</li> <li>Basic knowledge of banking products and services.</li> <li>Proficiency in MS Office and CRM/call center systems.</li> <li>Multilingual skills (Arabic & English preferred).</li> <li>Strong problem-solving skills and attention to detail.</li> </ul> Job Details <ul> <li>Seniority level: Not Applicable</li> <li>Employment type: Full-time</li> <li>Job function: Other</li> <li>Industry: IT Services and IT Consulting</li> </ul>

Call Center Agent - Emirati Fresh Graduate

Ace Marketing

Ace MarketingFull Job DescriptionThe Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Skills<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li></ul>Shift: Evening/ NightJob Types: Full-time, Part-time Pick &amp; Drop is available for femalesJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agents/ CSR - 8pm to 3:30am (Females Only)

Experts Communication

Job Title: Trainer &ndash; Call Center Location: Karachi (On-site) Company: Experts CommunicationAbout Us: Experts Communication is a dynamic BPO and IT services company committed to excellence in customer engagement and employee development. We believe that great teams are built through consistent learning, practical exposure, and strong communication skills.Position Overview: We are seeking a professional Trainer with a proven track record in training employees for cold calling, telesales, and client communication. The ideal candidate will be responsible for improving the performance of our sales and support teams through structured training sessions, real-time coaching, and performance evaluations.Key Responsibilities:<ul><li>Design, develop, and deliver effective training sessions focused on cold calling, lead generation, and customer communication.</li><li>Conduct onboarding training for new hires and refresher sessions for existing employees.</li><li>Evaluate team performance and identify skill gaps to recommend targeted training programs.</li><li>Provide hands-on call coaching, role plays, and live call feedback to enhance conversion skills.</li><li>Develop training materials, scripts, and SOPs tailored to company objectives.</li><li>Collaborate with Team Leads and HR to assess training needs and measure training effectiveness.</li><li>Keep track of training metrics, progress reports, and maintain employee performance records.</li><li>Stay updated with industry trends and modern communication techniques to keep the training content relevant and impactful.</li></ul>Requirements:<ul><li>Proven experience (2&ndash;4 years) as a Trainer in a BPO, call center, or sales environment.</li><li>Strong command over English communication and sales pitching skills.</li><li>Deep understanding of cold calling dynamics, client handling, and objection management.</li><li>Excellent presentation, interpersonal, and motivational skills.</li><li>Ability to engage, inspire, and drive behavioral improvement among employees.</li></ul>Why Join Us?<ul><li>Opportunity to train and develop high-performing teams in a growing organization.</li><li>Supportive management and a performance-driven environment.</li><li>Competitive salary and growth opportunities.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Trainer – Call Center (Cold Calling)

Tafaseel Group

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul> Requirements: <ul><li>Proven experience working in roles such as customer service, administrative support, or licensing support.</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English; Arabic speaker is required (additional languages are a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks efficiently.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul>

Call Center Agent - Sponsored Visa

Code Flairs

We are looking for a motivated and experienced Call Center Agents Trainer to lead, coach, and develop our outbound calling team for SEO and Digital Marketing campaigns. The ideal candidate will have strong communication and leadership skills with a solid understanding of digital marketing concepts and outbound sales strategies.Responsibilities:<ul><li>Train and mentor new and existing call center agents on communication, sales techniques, and digital marketing service knowledge.</li><li>Conduct regular coaching sessions, mock calls, and performance evaluations to improve agents&rsquo; confidence and conversion rates.</li><li>Develop training materials, scripts, and guidelines aligned with company objectives and marketing services.</li><li>Monitor live or recorded calls to ensure quality, professionalism, and adherence to company standards.</li><li>Provide feedback, identify skill gaps, and implement improvement plans.</li><li>Collaborate with the sales and marketing teams to ensure agents are updated on new service offerings and campaign goals.</li><li>Track and report training outcomes, team performance, and overall productivity improvements.</li><li>Support agents in achieving daily, weekly, and monthly lead generation and quality targets.</li></ul>Requirements:<ul><li>Proven experience as a Call Center Trainer, Team Lead, or Senior Agent in outbound sales or digital marketing campaigns.</li><li>Strong knowledge of SEO, Google Ads, and digital marketing services.</li><li>Excellent communication, presentation, and coaching skills.</li><li>Fluent in English, both spoken and written.</li><li>Ability to motivate and manage teams in a fast-paced environment.</li><li>Strong analytical and organizational skills with attention to detail.</li><li>Positive attitude, patience, and ability to handle diverse trainees effectively.</li></ul>You may directly approach on WhatsApp at 03254283182.Job Type: Full-timePay: Rs100,000.00 per monthApplication Question(s):<ul><li>Do You have experience in SEO/ Digital marketing campaign?</li><li>This is a night Shift are you comfortable working in night?</li><li>This is sales Job inhouse in Lahore ,are you available for onsite position?</li><li>How comfortable are you with handling international clients or leads (especially from the US/UK/UAE markets)?</li></ul>Work Location: In person

Call Center Agent Trainer for SEO & Digital Marketing Campaigns

Prime bpo and Telecommunications

Prime BPO is hiring Sales Verification Consultant for our international Campaigns. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenanceKey Responsibilities:<ul><li>Make outbound calls to U.S. customers</li><li>Identify customer needs and offer appropriate medical equipment solutions.</li><li>Maintain accurate call logs and ensure compliance with campaign standards.</li><li>Achieve daily and monthly verification targets.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a call center</li><li>Fluency in English with a confident and clear accent.</li><li>Strong communication and verification skills.</li><li>Ability to meet performance targets and work night shifts.</li></ul>Interview Timings:Walk-in Interviews: Mon&ndash;Fri | 6:00 PM &ndash; 11:00 PMLocation: First Floor, Plaza 169F, Civic Center, Bahria Town Phase 4.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

FE Verifier - Call Center

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