call center rep

Tampa Electric Company

<div></div><div><div><div><p>IGNITE your career with New Mexico Gas Company!</p><p>
By joining the NMGC family, you can count on a safety-focused work environment, competitive pay and benefits and opportunities for training and personalized development to ignite your career. We embrace diversity and the inclusion of all; our difference, unique perspectives and talents are our strengths and integral to the success of our company.<br>
<br>
New Mexico Gas Company is a member of the Emera family of energy companies which also includes Tampa Electric, TECO and Peoples Gas.</p>
<p>This job posting is a summary of the job description. To request the full job description, please email nmgccar@tecoenergy.com.</p></div></div></div>
<br><div><div><div><div><div><p>Call Center Rep
</p></div></div></div></div><div><div><div><div><b>City: </b>Albuquerque
</div></div></div></div><div><div><div><div><b>State: </b>NM<br>
</div></div></div></div><div></div><div><div><div><div><div><b>This position will be open to internal and external candidates and will close on Sunday, March 29, 2026.</b></div><br>
<div></div>
<div>
The Call Center Rep position pays between $43,040 and $53,800, and placement is based on skills,experience and education of the successful candidate.</div><div></div><div><b><br>
About This Opportunity</b><br>
Are you looking to contribute to company success by using a broad range of expertise to help customers around the state? Do you like working in a fast-paced setting where your ability to solve problems can really make a difference? If that sounds like you, we'd love for you to be part of our team as a Call Center Representative. The Call Center Rep will work with our customers to provide professional and courteous customer service to New Mexico Gas users.</div><br>
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<div><b>
Primary Duties and Responsibilities</b><br>
<i>This list does not reflect the job duties in their entirety.</i></div>
<ul>
<li>Answers inbound phone calls from customers regarding billing inquiries and audits, account adjustments, in house credit and collections, resolutions of energy diversion cases, available rate options, debt payment, conservation, weatherization, service connections, orders, disconnections, or transfers, and dispatching and conflict resolution.</li>
<li>Completes all customer service training and assessments and develops proficiency in the majority of customer service technical transactions for customers.</li>
<li>Maintains statistical records as needed.</li>
<li>Implements existing business practices and advanced field experiences that apply to bad debt recovery, unbilled meters, enforcing deposit policies, and identification of other areas of potential exposure to reduce revenue losses.</li>
<li>Actively manages, preps for, and troubleshoots customer disconnections for non-payment and assists in the preparation of customer notices as needed or assigned.</li></ul><br>
<div></div>
<div><b>
Successful Candidate Must Have</b></div>
<ul>
<li>A high school diploma or GED</li>
<li>1 year of customer service or call center experience</li>
<li>Preference: Bilingual (English/Spanish)</li></ul><br>
<div></div>
<div><b>
Working Conditions</b><br>
Call Center Environment</div></div></div></div></div></div><div></div>

Call Center Rep

AMERICAN FREEDOM INSURANCE

<div>Description:<p></p><p><b><br>
AFIC </b>is seeking dependable and detail-oriented Bilingual Customer Service Representatives to serve as the first point of contact for our customers. This role is ideal for someone who brings prior customer service experience, communicates with confidence, and takes pride in accuracy and follow-through. If you are organized, accountable, and professional on the phone, this is an opportunity to build a long-term career with a financially stable and growing company.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li>
Handle inbound customer calls with professionalism and efficiency</li><li>
Guide customers through the initial claims process with clarity and empathy</li><li>
Accurately enter and maintain confidential customer data</li><li>
Resolve routine inquiries while escalating complex issues appropriately</li><li>
Meet quality, accuracy, and productivity expectations</li></ul>
Requirements:
<p>
 <b>What We&rsquo;re Looking For</b></p><ul><li>
Fluency in Spanish and English (verbal and written)</li><li>
1+ year of customer service, call center, or collections experience preferred</li><li>
Strong attention to detail and data accuracy</li><li>
Clear, confident phone communication skills</li><li>
Ability to manage multiple systems and tasks simultaneously</li><li>
Typing speed of at least 30 WPM</li><li>
Consistent attendance and reliability</li><li>
High school diploma or equivalent (insurance experience a plus)</li></ul><p>
We value candidates who demonstrate professionalism, composure under pressure, and a strong work ethic.</p><p><br>
 <b>Compensation &amp; Benefits:</b></p><ul><li><b>
Hourly Pay</b>: $20&ndash;$24 per hour (based on experience)</li><li><b>
401(k):</b> Up to 6% company match</li><li><b>
Medical Coverage:</b> Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services</li><li><b>
Paid Time Off:</b> Company-provided PTO available for vacation, personal, or illness in accordance with applicable Illinois law</li><li><b>
Personal Days:</b> Separate personal days for sickness, family needs, appointments or personal matters</li><li><b>
Paid Holidays:</b> At least 6 company-observed holidays</li><li><b>
Professional Development:</b> Paid training and opportunities for advancement</li><li><b>
Employee Recognition:</b> We celebrate work milestones to show appreciation for your contributions</li><li><b>
Growth/Stability:</b> 13+ consecutive years of profitability, confirmed by A+ rating by A.M. Best and BBB</li><li><b>
Schedule:</b> Monday-Friday 8:00am-5:00pm, plus rotating Saturdays</li></ul></div>

Bilingual Spanish- Call Center Rep

Educational Employees Credit Union

<div>Description:
<p><b>
PAY GRADE</b>: 19N, 20N
</p><p><b>PAY RANGE</b>: $19.07 - $31.88/hour
</p><p><b>DEPARTMENT</b>: Branch Operations
</p><p>Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People&rsquo;s Choice Awards.</p><p>
The ideal candidate will have a positive attitude, great member service/sales skills and previous experience in the financial industry.</p><p><b>
Responsibilities of the position include</b>:</p><ul><li>
Efficiently and accurately process transactions and records information</li><li>
Research and resolve members concerns</li><li>
Use active listening skills to develop a rapport with members in order to provide outstanding service</li><li>
Ensure that all interactions with members and prospective members are handled professionally and accurately.</li><li>
Maintain knowledgeable of credit union products and services</li></ul>
Requirements:
<p><b>
Requirements of the position include</b>:</p><ul><li>
A positive, upbeat attitude that affects members and teammates alike</li><li>
Ability to meet service levels &amp; response time objectives of phone calls, emails, and other communication methods.</li><li>
Previous customer service experience</li><li>
Desire to provide outstanding member service</li><li>
Ability to respond and assist customers with inquiries and/or problem resolution</li><li>
Ability to work effectively as a team member</li><li>
Strong communication and active listening skills</li><li>
Dependable (arrive to work on time as scheduled)</li><li>
Spanish speaking a plus</li><li>
Available to work between the hours of 6:30 a.m. to 7:15 p.m. and Saturdays between 8:30 a.m. to 1:15 p.m.</li></ul></div>

Call Center Rep I or II (Full-time)

Amynta Group

<div><div>We&rsquo;re thrilled that you are interested in joining us here at the Amynta Group!</div><div></div>
We&rsquo;re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location. The compensation for this position is $18.50 per hour, with possible opportunities for overtime.<br>
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The Company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay. Full time position with several available shifts. Apply now! Position Posted 2/12/2026.<br>
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The Customer Service Representative (Call Center Rep Duties) processes requests for title documents received via email and phone, as well as client requests, responding professionally and accurately to those inquiries.<div>
We&rsquo;re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location. The compensation for this position is $18.50 per hour, with possible opportunities for overtime.</div><div></div><div>
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</div><ul><li>
Ability to listen and respond appropriately and professionally to calls and emails regard title issues and inquiries.</li><li>
Ability to interact appropriately with client contacts, auto dealers, DMV representatives to resolve questions or customer service issues.</li><li>
Ability to maintain various client requirements and act accordingly for multiple clients at one time.</li><li>
Complete various title transactions within the full title management scope (releases, pulls, corrections, duplicates, etc.).</li><li>
Review account and title histories and provide thorough, accurate updates to clients including title status, password resets, billing questions.</li><li>
Work exception accounts and reporting, determine root cause and take appropriate actions for resolution based off client/scenario/timing.</li><li>
Ability to look deeper into an account or issue and identify potential system or process issues.</li><li>
Escalated follow-up and situational accounts.</li></ul><div></div><div>
BASIC AND PREFERRED<i> </i>QUALIFICATIONS (EDUCATION AND EXPERIENCE)</div><ul><li>
HS Diploma or General Education Degree. (GED)</li><li>
2-4 years&rsquo; Call Center Rep experience a must.</li></ul><div></div><div>
MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS</div><ul><li>
Excellent written and verbal communication skills.</li><li>
Strong attention to detail.</li><li>
Strong listening and reading comprehension skills to handle incoming inquiries.</li><li>
Ability to analyze data and present recommendations based on outcomes of analysis.</li><li>
Strong work ethic and excellent time management skills.</li><li>
Strong interpersonal skills and ability to work well with people throughout the organization.</li><li>
Willingness to maintain a professional appearance and provide a positive company image.</li><li>
Willingness to work non-traditional shifts which meet the needs of the team and company.</li><li>
Ability to perform under minimal supervision.</li><li>
Accurate keyboarding skills.</li></ul><div>
The Amynta Group (the &ldquo;Company&rdquo;) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.</div><div></div><div>
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.</div></div><div></div>

Customer Service Representative II

Automated Health Systems

<p>**This role is work from home but must be able to pick up equipment on first day in Pittsburgh, PA (North HIlls) **</p><p>Automated Health Systems is a premier healthcare focused customer service call center vendor with locations throughout the United States. Join us for an exciting opportunity in a fast-paced contact center environment.</p><p><b>Call Center Details:</b></p><ul><li>401(k)/PTO</li><li>Monday through Friday shifts 8:00 a.m. to 5:00 p.m.</li><li>Comprehensive and ongoing paid training</li><li>Strong company culture with career growth opportunities</li></ul><p><b>Call Center Responsibilities:</b></p><ul><li>Assisting individuals and families gain access to health care services.</li><li>Providing accurate and consistent information.</li><li>Providing quality customer service and support.</li></ul><p><b>Call Center Qualifications for the position include:</b></p><ul><li>1-2 years of experience in a call center environment.</li><li>Customer-focused team player with a passion for helping people.</li><li>Strong PC proficiency with a willingness to learn new applications.</li><li>Detail-oriented, fast learner with excellent communication skills.</li><li>Maintain confidentiality of personal health information.</li><li>Healthcare or Human Services experience preferred.</li><li>Bilingual skills (i.e., Spanish or Portuguese) strongly preferred.</li></ul><p>Don&rsquo;t miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive affordable healthcare accessible and easy for all who contact us!</p><p>AHS is an Equal Opportunity Employer. <b>Please visit our website for more information: www.automated-health.com/careers</b><br/><i>&ldquo;The Enlightened Choice in Health Service Management&rdquo;</i></p><p><i>Additional Titles:</i></p><p><i>Call Center</i></p><p><i>Call Center rep</i></p><p><i>call center professional</i></p><p><i>Customer Service</i></p><p>Customer Service Rep</p><p>Customer Service Representative</p><p>Customer Service/Call Center</p><p>Remote Customer Service</p><p>Pay: $17.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>On-the-job training</li><li>Paid time off</li><li>Referral program</li><li>Work from home</li></ul><p>Work Location: Remote</p>

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