receptionist

sales associate

arabic speaker - call center agent Jobs in Doha

arabic speaker - call center agent

call center - automotive industry Jobs in Doha

call center - automotive industry

call center agent

call center representative

BPO PLUS

<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul>Job Types: Permanent, Full-timePay: QAR3,000.00 - QAR4,000.00 per monthExperience:<ul><li>Automotive Call Center: 1 year (Required)</li></ul>Work Location: In person

Call Center - Automotive Industry

The Ritz-Carlton Hotel Company, L.L.C.

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26076485
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 YOUR LEGACY STARTS WITH US
 
 
 
 At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
 
 
 
 FIND PURPOSE IN YOUR PASSION
 
 
 
 At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
 
 
 Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
 
 
 A rewarding career within one of the most recognized and prestigious luxury brands in the world.
 
 
 Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
 
 
 Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
 
 
 Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
 
 
 A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
 
 
 <ul>
 <li>
 Exclusive training and leadership development programs
 </li>
 <li>
 Recognition and rewards for exceptional service
 </li>
 <li>
 Preferential Members Rates at Marriott Hotels Globally
 </li>
 <li>
 Dining &amp; Wellness discounts for your family and you
 </li>
 <li>
 Medical Insurance Coverage
 </li>
 <li>
 An HR team dedicated to your success and wellbeing
 
 
 </li>
 </ul>
 
 OUR EXPECTATIONS FROM THE ROLE:
 
 
 
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 Preferably Arabic Speaker
 
 
 
 In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Call Center Agent (Preferably Arabic Speaker)

Kafu Facility Management

Job description:<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns</li><li>De-escalate situations involving dissatisfied customers, offering patient assistance and support</li><li>Call clients and customers to inform them about the company&rsquo;s new products, services and policies</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items</li><li>Collaborate with other call center professionals to improve customer service</li><li>Help to train new employees and inform them about the company&rsquo;s customer management policies</li><li>Microsoft Office Skills</li></ul>Requirements:<ul><li>Good command of English &ndash; Preferred or required depending on business needs</li><li>Previous experience in a call center or customer service role is an advantage</li><li>Excellent communication and interpersonal skills</li><li>Patience, empathy and ability to handle pressure</li><li>Basic computer and typing skills</li><li>Ability to work in shifts, including weekends and holidays, if required</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR6,000.00 per monthApplication Question(s):<ul><li>Are you ready to join immediately with N O C?</li></ul>Experience:<ul><li>Call Center Agent: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Customer Service Coordinator - Arabic Speaking

Leaders Training Center

Job Title: Sales Executives (B2B/B2C)Job Type: Full-Time &amp; OnsiteWork Schedule: 11:30 AM-9:30 PM (Sat-Thur)Monthly Salary: QAR 2500 + commissionsLocation: Doha, QatarCompany: Leaders Training CentreJob Description:Leaders Education Centre is looking for a motivated and enthusiastic individual to join our team as a Sales Executives. This role is perfect for young professionals who are eager to grow in the education sector. The candidate will be responsible for engaging prospective students through cold calling, providing expert course counseling, and contributing to marketing efforts to promote our educational programs.Key Responsibilities:<ul><li>Make calls to reach potential students and parents, introducing them to Leaders Education Centre's programs.</li><li>Promote training courses-offer personalised course counselling to guide students and parents in choosing the right courses and convert leads into enrolments.</li><li>Meet and exceed monthly sales targets, adopting a results-driven approach.</li><li>Assist in planning and executing marketing campaigns, including social media, email campaigns, and on-ground events.</li><li>Develop a comprehensive understanding of the Centre&rsquo;s courses to effectively market them.</li><li>Innovate and implement sales and marketing strategies to attract and retain students.</li><li>Maintain accurate records of interactions with clients and provide regular updates to management.</li><li>Build and nurture long-lasting relationships with students, parents, and stakeholders.</li></ul>Minimum Requirements:<ul><li>Minimum 2-3 years of outbound sales experience in an International call center (Mandatory preferably within the education sector.</li><li>Fluency in English is required (Original Natural Accent)</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Self-motivated, goal-oriented, and eager to learn and grow.</li><li>Strong organizational and time-management skills.</li><li>Candidates from India are required</li></ul>Apply:tallat@leaders.qaWhatsapp: +974 3005 8021Job Type: Full-timePay: From QAR2,500.00 per monthApplication Question(s):<ul><li>Do you have experience in Sales, Lead generation, Client Handling, Cold Calling?</li><li>Are you comfortable with the monthly salary of QAR 2500 + commissions?</li><li>Are you available in Qatar-Doha to join immediately?</li><li>Do you have professional Corporate Sales experience?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Sales (outbound): 2 years (Required)</li></ul>Language:<ul><li>Excellent English (Original Natural Accent with clear tone) (Required)</li></ul>Work Location: In person

Arabic Sales Associate (B2B/B2C)

HyGreen

Customer Service Representative &ndash; Facility ManagementRequirement Statement<ul><li>Customer Service professional with experience in handling client inquiries, service requests, complaints, and coordination activities, preferably with a technical background in Facility Management (FM). </li><li>Knowledge of Facility Management operations, including maintenance services, MEP systems, cleaning services, pest control, landscaping, and related technical services, is preferred.</li><li>Ability to coordinate effectively between clients, technicians, and operations teams to ensure timely service delivery and customer satisfaction.</li></ul>Work Location: In person

Customer Service - Contact Center with Technical background on Facility Management

ECCO Gulf Majorel Qatar

<div>Key Activities

1. Experience selling regulated financial products via phone with adherence to scripts and compliance controls (industry banking practice)
2. Ability to work within governed telesales environments with call recording and quality assurance (Verification Needed)
3.Execute outbound and inbound telesales campaigns for credit card acquisition to achieve monthly card sales targets (+cards/month).
4.Convert bank-provided leads and prescreened/preapproved prospects to activated cards, improving lead-to-sale conversion rate (+pp).
6.Apply approved sales scripts and product propositions to ensure compliant selling and reduce mis-selling incidents ( incidents).
7.Prioritize outreach using provided propensity models and lead lists to improve productivity per agent (+cards/FTE).
8.Educate customers on card features, benefits, fees, and usage to improve activation rate within 30 days (+pp).
8.Capture accurate customer information and update CRM/sales systems to maintain data quality ( rework/errors).
9.Adhere to governance controls including call recording, quality checks, and policy compliance to meet audit standards (100% compliance).
KPIs

Monthly cards sold per agent (+cards/month)
Lead-to-sale conversion rate (+pp)
Card activation rate within 30 days (+pp)
Sales quality score from call monitoring (% compliant)
Productivity per agent (cards/FTE)
Script adherence and compliance incidents ( count)
Knowledge and Experience
1.Credit card acquisition lifecycle knowledge (lead sale activation)
2.Understanding of regulated sales environments and mis-selling prevention
3.Familiarity with contact-centre operations, call handling, and CRM usage
Nice-to-have:
1.Experience with pre-screened or preapproved card sales models
2.Exposure to cross-sell (debit-to-credit) or ETB reactivation campaigns
3.Familiarity with UAE/GCC retail banking products and customer expectation
Mandatory Skills
1. Phone-based consultative selling and objection handling
2. CRM and sales system data entry and hygiene
3. Scripted sales execution with compliance focus
4. Basic sales performance tracking (targets, productivity, conversion)</div>

Card Sales Acquisition Specialist (Teleagent)

QatarEnergy

<div>
 
 Primary Purpose Of The Job
 
 
 
 Provide professional advice, expertise and practical assistance to OV organization
 
 
 in managing OV Manpower Call-Off Contract, new tendering / contractual matters (if any)
 
 
 from inception of tender scope preparation until closeout of contracts.
 
 
 
 Required Experience And Skills
 
 
 
 15 years multi-disciplinary experience, including 10 years in an oil &amp; gas industry
 
 
 or with major industrial structures in the preparation/evaluation/negotiation of
 
 
 tenders/contracts of large scale contracts with complexity and diversity.
 
 
 
 Educational Qualifications
 
 
 
 BSc in Engineering Discipline or Quantity Surveying. A postgraduate qualification
 
 
 in Contract Management or Project Management desirable.
</div>

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Explore 42+ Call center representative in Doha this July. Find roles across top companies and apply now to boost your career.