customer support agent Jobs in Faisalabad

customer support agent

customer support executive Jobs in Faisalabad

customer support executive

sales person

tele-calls representative (female) Jobs in Faisalabad

tele-calls representative (female)

call center representative

Herbiotics health care

Call Center RepresentativeCompany DescriptionDermaclust is a leading skin care brand in Pakistan, offering a wide range of dermatologically tested products designed to address diverse skin needs. From daily care to advanced solutions, our products are thoughtfully formulated to enhance skin health, radiance, and confidence.Our mission is to empower individuals to embrace their natural beauty through safe, effective, and innovative skin care. Based in Faisalabad, Dermaclust stands as a trusted name in the beauty and wellness industry, dedicated to delivering premium skin care solutions for every age and skin type.Job DescriptionYou&rsquo;ll be responsible for guiding customers, answering their queries, and helping them understand our products and services. Your role also includes giving basic skin care guidance and assisting customers with simple recommendations (training will be provided).Who Can Apply:<ul><li>Fresh graduates are welcome.</li><li>Teachers or individuals with strong communication skills are encouraged.</li><li>No need for specialized certifications or prior experience (training will be provided).</li></ul>Industry: Skin CareFunctional Area:Client Services &amp; Customer SupportTotal Positions: 6 PostsJob Type:Full Time/PermanentJob Shift:First Shift (Day)Job Location:Faisalabad, PakistanGender:Female/MaleJob Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Call Center Representative

Bellway marketing

Job Type: Full-Time Experience Required: Minimum 1 Year as a English Based Call Center RepresentativeAbout the Role:We are seeking a motivated and customer-focused Inbound Sales Executive to join our dynamic call center team. In this role, you will handle incoming customer inquiries, provide product or service information, and convert calls into sales opportunities. Your ability to listen actively, understand customer needs, and offer effective solutions will be critical to your success.Key Responsibilities:<ul><li>Handle inbound calls from prospective and existing customers</li><li>Understand customer requirements and offer suitable product/service solutions</li><li>Close sales and meet or exceed monthly sales targets</li><li>Maintain accurate records of customer interactions using CRM systems</li><li>Stay updated with product knowledge, company policies, and promotional offers</li></ul>Requirements:<ul><li>Minimum 1 year of experience in an inbound sales or call center environment</li><li>Excellent communication and interpersonal skills</li><li>Strong persuasion and negotiation abilities</li><li>Ability to work in a fast-paced, target-driven environment</li><li>Basic computer proficiency and familiarity with CRM tools</li></ul>Salary Package :Basic Salary 35,000PKR Including with 10,000PKR KPI's (Keep Performance Indicators)Incentives based on per sale make upto 100kJob Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Inbound sales executive

Location: Faisalabad Canal Road Company: Dermaclust Position: Booking ManagerAbout the Role: Dermaclust is looking for a dedicated and detail-oriented Booking Manager to oversee and manage parcel booking operations. The ideal candidate will ensure smooth and efficient booking processes while supervising the call center representatives handling parcel bookings.Key Responsibilities:<ul><li>Manage and monitor daily parcel booking operations.</li><li>Supervise and guide call center representatives in handling bookings.</li><li>Coordinate with courier partners to ensure timely dispatch of parcels.</li><li>Maintain accurate records of all bookings and deliveries.</li><li>Resolve booking-related queries and ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree</li><li>Prior experience in booking, logistics, or call center management is an advantage.</li></ul>Salary Package: Competitive (based on experience)If you&rsquo;re ready to take charge and grow with us, send your CV to hr@herbiotics.com.pk .Job Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Booking Manager

Location: Faisalabad (Canal Road) Company: Dermaclust Position: Logistics &amp; Follow-up ExecutiveAbout the Role: Dermaclust is seeking a responsible and organized Logistics &amp; Follow-up Executive to ensure smooth coordination between courier services and customers for timely and accurate parcel deliveries.Key Responsibilities:<ul><li>Coordinate with courier companies to ensure timely dispatch and delivery of parcels.</li><li>Follow up with customers regarding their deliveries and resolve related queries.</li><li>Maintain daily records of dispatched and delivered parcels.</li><li>Address delivery issues such as delays, returns, or misrouted shipments.</li><li>Work closely with the booking manager and call center representatives for seamless operations.</li><li>Ensure customer satisfaction by providing regular delivery updates.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred) or Intermediate with relevant experience.</li><li>Prior experience in logistics, courier handling, or customer service is a plus.</li><li>Strong communication and problem-solving skills.</li><li>Ability to multitask and handle pressure in a fast-paced environment.</li><li>Proficiency in MS Excel and basic reporting.</li></ul>Salary Package: Competitive (based on experience)Interested candidates can send their CV to hr@herbiotics.com.pkJob Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Logistics & Follow-up Executive

Grow More

Job descriptionCompany DescriptionGrowmore IT Solutions is a dynamic and innovative technology company based in Faisalabad. We are dedicated to helping businesses thrive in the digital landscape by providing creative and customer-centric solutions. With a focus on excellence, we are a trusted partner for organizations looking to drive growth and efficiency through technology.The Logistics Support Agent is responsible for addressing and resolving any disputes that may occur from preparation to dispatch through live calls. This role requires fluency in English, with Arabic being a significant plus. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to handle high-pressure situations effectively.Key Responsibilities:<ul><li>Live Call Support: Provide real-time support to riders through live calls, addressing and resolving any disputes or issues that arise during the preparation to dispatch phase.</li><li>Dispute Resolution: Investigate and resolve disputes between riders and the company, ensuring a fair and satisfactory outcome for all parties involved.</li><li>Communication: Maintain clear and effective communication with riders, ensuring they are informed and updated on the status of their issues.</li><li>Documentation: Accurately document all interactions, disputes, and resolutions in the company&rsquo;s system for future reference and analysis.</li><li>Coordination: Work closely with the dispatch and operations teams to ensure a smooth and efficient rider experience.</li><li>Customer Service: Provide excellent customer service, demonstrating empathy, patience, and a proactive approach to problem-solving.</li><li>Language Proficiency: Utilize fluency in English to communicate effectively, with the ability to leverage Arabic skills when necessary to support Arabic-speaking riders.</li><li>Training and Feedback: Participate in training sessions to stay updated on company policies and procedures, and provide feedback on potential improvements to the rider support process.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus.</li><li>Experience: Minimum of 1 year of experience in customer support, call center, or a related role.</li><li>Skills:</li><li>Fluency in Arabic is mandatory</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to handle high-pressure situations with composure and professionalism.</li><li>Proficiency in using customer support software and tools.</li><li>Other Requirements: Flexibility to work in shifts, including evenings and weekends as needed.</li></ul>Preferred Qualifications:<ul><li>Experience in thelogistics or a similar field.</li><li>Knowledge of slack</li><li>Previous experience in a bilingual customer support environment.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A dynamic and supportive work environment.</li><li>Commission</li></ul>Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to ammarsaeed@growmore.com.co or WhatsApp 0303-2077686Growmore is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Contract Contract length: 24 monthsPay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Do you have used slack?</li></ul>Work Location: In personApplication Deadline: 23/07/2025

Customer Support Agent

ATCONNECTS

Job Description: Healthcare Research Officer (Females Only)Position Title: Healthcare Research Officer Location: Atconnects Head Office Industry: B2B Event Management (Pharmaceutical/Biotech Focus)About Us:We are a B2B event management company specializing in organizing scientific conferences across Europe and the USA, exclusively working with international pharmaceutical and biotech companies. As pharma management consultants, we assist our clients in the drug development process by connecting them with decision-makers and deal-makers in the industry.Key Responsibilities:<ul><li>Conference Engagement:</li><li>Identify, research, and connect with international pharmaceutical and biotech dealmakers.</li><li>Persuade industry leaders and decision-makers to attend our conferences.</li><li>Build and maintain strong professional relationships with clients.</li><li>Client Research and Communication:</li><li>Conduct in-depth research on potential attendees, their areas of expertise, and market trends.</li><li>Effectively communicate our conference value propositions to clients.</li><li>Problem Solving:</li><li>Address client concerns or queries with a proactive and positive approach.</li><li>Collaborate with internal teams to resolve issues promptly and efficiently.</li><li>Learning and Growth:</li><li>Stay updated on industry developments, market trends, and competitor activities.</li><li>Leverage industry knowledge to add value to client interactions.</li><li>Goal-Oriented Execution:</li><li>Meet or exceed targets for conference attendance and client engagement.</li><li>Maximize opportunities to achieve bonuses and commissions under the structured incentive plan.</li></ul>Key Skills and Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in life sciences, healthcare, business administration, or a related field.</li><li>Experience: Preferably 1-2 years in a similar role, though motivated fresh graduates with strong communication skills are encouraged to apply.</li><li>Communication Skills: Excellent written and verbal English communication skills are essential.</li><li>Personality Traits:</li><li>Energetic and motivated with a hunger for learning.</li><li>Positive thinker and problem solver with a client-focused mindset.</li><li>Interpersonal Skills: Strong ability to build rapport and maintain professional relationships.</li><li>Adaptability: Ability to work in a dynamic, fast-paced environment.</li></ul>Why Join Us?<ul><li>Career Growth: Opportunity to work with top-tier pharma and biotech companies on a global scale.</li><li>Exciting Incentives: Lucrative bonus and commission structure.</li><li>Supportive Environment: Stable career path with a positive and collaborative workplace culture.</li><li>Impactful Role: Contribute to the drug development process by connecting industry leaders.</li></ul>Note:This role is open exclusively for female candidates. We are NOT a call center or software house. We operate as trusted pharma management consultants.To Apply: Interested candidates should send their CV and a cover letter detailing their interest in the role to atconnects1@gmail.com.Application Deadline: 20th September 2025Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthLocation:<ul><li>Faisalabad (Required)</li></ul>Work Location: In person

Healthcare Research Lead Associate (females only)

multi techno

We are a software development company delivering solutions across web, mobile, cloud, and enterprise platforms. We are looking for a results-driven Female Sales Representative to grow our client base and promote our software solutions.Key Responsibilities:<ul><li>Lead Generation: Identify and qualify new leads.</li><li>Consultative Selling: Understand client needs and present tailored solutions.</li><li>Product Demonstrations: Collaborate with technical teams to deliver presentations.</li><li>Relationship Management: Build and maintain client relationships.</li><li>Meet Targets: Achieve and exceed sales goals.</li><li>Market Analysis: Monitor industry trends and competitors.</li><li>Negotiate Contracts: Handle contract and pricing discussions.</li></ul>Requirements:<ul><li>1+ years in software/IT sales.</li><li>Knowledge of ERP software Systems</li><li>Strong communication and problem-solving skills.</li><li>Bachelor&rsquo;s degree in business MBA ,M .Com ,ICMA preffered</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Career growth in a fast-growing software house.</li><li>Collaborative and innovative environment.</li></ul>Apply: Send your resume hereJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

ERP Sales Executive (Software House)

Explore 14+ Call center representative in Faisalabad this September. Find roles across top companies and apply now to boost your career.