customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

international sales representative Jobs in Karachi

international sales representative

call center representative

CONEXION (SMC-PVT.) LIMITED

We are seeking a dynamic and customer-focused **Customer Service Representative (CSR)** to join our international call center team. The ideal candidate will have excellent communication skills in English and a passion for delivering outstanding service to customers from the US markets.Key Responsibilities:* Answer inbound calls, emails, or chats from international customers professionally and promptly.* Resolve customer queries, complaints, and issues effectively and efficiently.* Maintain accurate records of interactions using the company&rsquo;s CRM system.* Follow communication procedures, guidelines, and policies.* Provide product/service information and support to ensure customer satisfaction.* Escalate unresolved issues to appropriate internal teams when necessary.* Meet or exceed performance metrics such as call handling time, customer satisfaction score (CSAT), and first call resolution (FCR).Requirements:* Proven experience as a CSR or similar role in a call center environment.* **Excellent English communication skills** (spoken and written).* Ability to multi-task, prioritize, and manage time effectively.* Basic computer literacy and familiarity with CRM systems.* Flexible to work in night shifts* Positive attitude and a problem-solving mindset.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative (International Call Center)

Ace Marketing

Ace MarketingFull Job DescriptionThe Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Skills<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li></ul>Shift: Evening/ NightJob Types: Full-time, Part-time Pick &amp; Drop is available for femalesJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agents/ CSR - 8pm to 3:30am (Females Only)

EZ GO Services

Job Title: Call center representativeCompany: EZ GO Services Location: Gulshan e iqbal, Karachi Shift Timings: 7:00 PM &ndash; 3:00 AMJob Description: EZ GO Services is looking for confident and enthusiastic individuals to join our growing team as Call center representative. We value individuals with strong communication skills, good English proficiency, and a motivated, goal-oriented attitude.Responsibilities:<ul><li>Communicate with corporate clients to promote company products and services</li><li>Build and maintain long-term business relationships</li><li>Identify new business opportunities and meet sales targets</li><li>Keep accurate records of calls, leads, and client interactions</li></ul>Requirements:<ul><li>Education: Intermediate or Bachelor&rsquo;s degree</li><li>Age: 16&ndash;25 years</li><li>Excellent spoken and written English</li><li>Strong interpersonal and persuasion skills</li><li>Comfortable working the night shift (7 PM &ndash; 3 AM)</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives</li><li>Friendly and supportive work environment</li><li>Growth and career development opportunities</li></ul>How to Apply: Submit your CV via Indeed or email at hr@ezgoservices.comJob Types: Full-time, FresherPay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

Call centre Representative

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)<ul><li>Five working days (Saturday and Sunday off)</li><li>Uncapped commissions and performance-based bonuses</li><li>Career growth opportunities with promotions every four months based on performance</li><li>Monthly company-sponsored dinners</li><li>Annual picnic and annual grand dinner</li><li>Triannual Rewards</li><li>Health insurance coverage</li></ul>Kickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

Fahad Tutors Academy

Job Title: Customer Service RepresentativeWe are actively seeking a Customer Support Representative to join our team at our North Nazimabad office. The ideal candidate must possess excellent communication skills, with a preference for proficiency in spoken English. Candidates with command over Excel and prior call center experience will be given priority.Responsibilities:<ul><li>Answer customer calls promptly and provide accurate, satisfactory responses to inquiries and concerns</li><li>Cater to customer demands according to their specifications</li><li>Skillfully de-escalate situations involving dissatisfied customers, offering patient assistance and support</li></ul>Qualifications:<ul><li>Intermediate/Graduate level of education</li><li>Proficiency in spoken English (Preferred)</li><li>Strong verbal communication skills</li><li>Excellent active listening abilities</li><li>Possess a patient and empathetic attitude</li><li>Commissions &amp; Bonuses</li></ul>Attractive Bonuses &amp; CommissionsAttendance AllowanceLocation: North NazimabadExperience: 0 to Max 2 YearsEducation: Intermediate / BA / BCOMIf you have a passion for customer service, strong communication skills, and meet the qualifications outlined above, we encourage you to apply.Job Type: Full-timeWork Location: In person

Customer Sale Representative

ASK Development

Job Description for Customer Services Representative:Hiring Criteria:<ul><li>Qualification: Minimum Graduation or Intermediate</li><li>Communication Skills: Must have fluency in English and Urdu language(with a neutral dialect)</li><li>Residence: Karachi</li><li>Experience. Preferably have 06 months to 02 Years.</li><li>Salary: 37K-45K (Performance Based Incentives)</li><li>Location: DHA-Phase-07</li></ul>&middot; Job Description:&middot; To handle and respond to customer calls.&middot; To provide online support to the customer regarding the services.&middot; Follow up with Operations team for fault rectifications exceeding 48 hours&middot; Create / close Network Trouble Ticket&middot; Keep faults' record for respective regions&middot; Execute special tasks assigned during duty.Job Type: Full-timeJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthExperience:<ul><li>Uk Based Call Center: 1 year (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Care Executive

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Explore 205+ Call center representative in Karachi this November. Find roles across top companies and apply now to boost your career.