call center representative

Elora Aesthetic Polyclinic

Job Offer: Call Center Representative (Minimum of 2 years Clinic Experience Required)Location: Dubai, United Arab Emirates, Jumeirah, Al Wasl RoadClinic: Elora Aesthetic PolyclinicAbout UsElora Aesthetic Polyclinic is a premium multi-disciplinary clinic located in Jumeirah, Dubai, offering advanced Aesthetic,Surgical, Dental,Physiotherapy and wellness services. We pride ourselves on delivering exceptional patient experience, luxurious atmosphere, and professional excellence.Position OverviewWe are looking for a Call Center Representative with previous experience in medical or aesthetic clinics. The ideal candidate will handle patient inquiries, appointment scheduling, follow-ups, and provide outstanding customer service that reflects the clinic&rsquo;s high standards.ResponsibilitiesAnswer incoming calls, WhatsApp messages, and online inquiries professionally and promptlySchedule and confirm patient appointments and follow ups using clinic CRM systemProvide accurate information about services, offers, and doctors&rsquo; availabilityFollow up with patients regarding their bookings, feedback, and after-careMaintain confidentiality and professionalism at all timesCoordinate closely with the reception and marketing teams to ensure smooth communicationResponsible platforms are: Website, Email, WhatsApp, Instagram Direct message and phone calls.RequirementsProven experience as a Call Center Representative or Receptionist in a medical or aesthetic clinic (minimum 2 year preferred) + good standing certificateStrong communication skills in English and ArabicCustomer-oriented attitude and ability to multitaskFamiliarity with clinic software and CRM systemsPleasant, confident phone manner and professional presentationJob Type: Full-timePay: Up to AED7,000.00 per monthExperience:<ul><li>Clinics : 2 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>License/Certification:<ul><li>Good Standing Certificate (Required)</li></ul>

Call Center Representative

ANALTYTICA

Job Title: Call Center Representative Company: ATU Logistics Location: Near DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday)About the RoleATU Logistics is looking for enthusiastic and customer-focused Call Center Representatives to join our night shift team in Lahore. In this role, you&rsquo;ll be the first point of contact for our clients &mdash; managing both inbound and outbound calls to provide assistance, resolve concerns, and ensure a smooth experience for every customer.We&rsquo;re seeking confident communicators who can handle pressure calmly, think quickly, and maintain a friendly, professional attitude at all times.Key Responsibilities<ul><li>Handle inbound calls to assist customers with inquiries and support requests.</li><li>Make outbound calls for follow-ups, shipment confirmations, and updates.</li><li>Explain ATU Logistics&rsquo; services and solutions clearly to potential clients.</li><li>Manage customer complaints patiently and escalate complex issues when necessary.</li><li>Maintain accurate call records and customer details in the CRM system.</li><li>Collaborate with the sales and dispatch teams for smooth coordination.</li><li>Stay updated on company policies, services, and operational changes.</li></ul>Requirements<ul><li>Previous experience in a call center or customer service role (US/Canada market experience preferred).</li><li>Excellent English communication skills &mdash; both spoken and written.</li><li>Strong listening, multitasking, and problem-solving abilities.</li><li>Basic computer knowledge and familiarity with CRM tools.</li><li>Must be available for full-time night shifts at our Lahore office (near DHA Phase 6).</li></ul>Why Join ATU Logistics?At ATU Logistics, we believe our employees drive our success. We offer:<ul><li>A supportive and collaborative team culture.</li><li>Competitive salary packages with performance-based incentives.</li><li>Opportunities for career growth and skill development.</li></ul>If you&rsquo;re dependable, energetic, and ready to grow in a fast-paced logistics environment, we&rsquo;d love to have you on board.Apply now and kickstart your career journey with ATU Logistics!Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Cellular Sales, Verizon Authorized Retailer

<div></div><div><div><div>Call Center Representative
 Customer Service | Business Development</div> 
Cellular Sales is Growing! 
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? 
We&rsquo;re Verizon&rsquo;s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We&rsquo;re always expanding and looking for smart, driven, positive people to join our team of 7,000+. 
JOB DESCRIPTION 
Summary/Objective 
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 
Essential Functions<ul><li>
Follow up on distributed leads</li><li>
Generate store traffic and contribute to the markets success</li><li>
Handle customer inquiries both by phone and text</li><li>
Support sales force by generating sales leads</li><li>
Follow communication scripts when handing different topics</li><li>
Research required information using available resources</li><li>
Provide customers with product and service information</li><li>
Candidates should be able to take feedback and criticism to improve productivity and character</li></ul>
Competencies
<ul><li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li><li>
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li><li>
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li><li>
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li></ul> 
Supervisory Responsibility 
This position has no supervisory responsibilities. 
Work Environment 
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work 
This is a full-time position.
Travel 
No travel is expected for this position.
Required Education and Experience<ul><li>
High School diploma or GED</li></ul><div></div> 
Preferred Education and Experience<ul><li>
Previous office experience</li><li>
Proficient in Microsoft Office</li><li>
Knowledge of customer service principles and practices</li><li>
Experience in a call center or customer service environment</li><li>
Data entry and typing skills (including 10 key)</li></ul><div></div> 
Essentials<ul><li>
Positive attitude</li><li>
High school diploma or equivalent; college degree preferred</li><li>
Minimum two years of related work experience</li><li>
Effective communication skills</li><li>
Interest and understanding of technology products and services</li><li>
Business ownership mentality</li></ul><div></div><div> 
Compensation</div><ul><li>
The highest in the wireless industry</li></ul></div></div>

Herbiotics health care

Call Center RepresentativeCompany DescriptionDermaclust is a leading skin care brand in Pakistan, offering a wide range of dermatologically tested products designed to address diverse skin needs. From daily care to advanced solutions, our products are thoughtfully formulated to enhance skin health, radiance, and confidence.Our mission is to empower individuals to embrace their natural beauty through safe, effective, and innovative skin care. Based in Faisalabad, Dermaclust stands as a trusted name in the beauty and wellness industry, dedicated to delivering premium skin care solutions for every age and skin type.Job DescriptionYou&rsquo;ll be responsible for guiding customers, answering their queries, and helping them understand our products and services. Your role also includes giving basic skin care guidance and assisting customers with simple recommendations (training will be provided).Who Can Apply:<ul><li>Fresh graduates are welcome.</li><li>Teachers or individuals with strong communication skills are encouraged.</li><li>No need for specialized certifications or prior experience (training will be provided).</li></ul>Industry: Skin CareFunctional Area:Client Services &amp; Customer SupportTotal Positions: 6 PostsJob Type:Full Time/PermanentJob Shift:First Shift (Day)Job Location:Faisalabad, PakistanGender:FemaleJob Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Call Center RepresentativeCompany DescriptionDermaclust is a leading skin care brand in Pakistan, offering a wide range of dermatologically tested products designed to address diverse skin needs. From daily care to advanced solutions, our products are thoughtfully formulated to enhance skin health, radiance, and confidence.Our mission is to empower individuals to embrace their natural beauty through safe, effective, and innovative skin care. Based in Faisalabad, Dermaclust stands as a trusted name in the beauty and wellness industry, dedicated to delivering premium skin care solutions for every age and skin type.Job DescriptionYou&rsquo;ll be responsible for guiding customers, answering their queries, and helping them understand our products and services. Your role also includes giving basic skin care guidance and assisting customers with simple recommendations (training will be provided).Who Can Apply:<ul><li>Fresh graduates are welcome.</li><li>Teachers or individuals with strong communication skills are encouraged.</li><li>No need for specialized certifications or prior experience (training will be provided).</li></ul>Industry: Skin CareFunctional Area:Client Services &amp; Customer SupportTotal Positions: 6 PostsJob Type:Full Time/PermanentJob Shift:First Shift (Day)Job Location:Faisalabad, PakistanGender:Female/MaleJob Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Enum Digital

Job Description:Role Overview:We are seeking a highly motivated, fluent English-speaking Call Center Representative to manage outbound sales calls, lead nurturing, and qualification for financial products in the UAE market. Your role will be critical in driving conversions, building rapport with prospects, educating them on product offerings, and ensuring a consistent sales pipeline through effective communication and follow-up.Key ResponsibilitiesLead Engagement &amp; Sales Funnel Management:<ul><li>Proactively call and follow up with leads generated through marketing campaigns, referrals, and inbound inquiries.</li></ul><ul><li>Nurture prospects across all funnel stages:</li><li>Cold Prospecting.</li><li>Needs Identification.</li><li>Qualified Leads.</li><li>Product Presentation &amp; Interest Building.</li><li>Conversion to Sales.</li><li>Post-Sales Follow-up.</li></ul><ul><li>Qualify leads by assessing needs, interest level, and purchasing ability before routing to senior sales teams if required.</li></ul><ul><li>Maintain accurate and updated records in CRM systems for pipeline visibility and reporting.</li></ul>Sales &amp; Communication:<ul><li>Conduct scripted and consultative sales calls (English) to:</li><li>Present and explain financial product offerings.</li><li>Answer queries and handle objections.</li><li>Build trust and rapport to move leads closer to conversion.</li><li>Close sales when applicable or schedule next-level discussions.</li></ul><ul><li>Execute multi-channel communication via:</li><li>Phone Calls.</li><li>WhatsApp.</li><li>Email.</li><li>SMS.</li></ul>Personalization &amp; Relationship Building:<ul><li>Customize messaging based on client profile (individual investors, SMEs, corporate decision-makers).</li><li>Adapt communication style depending on audience type and product relevance.</li><li>Provide consistent after-call follow-up to reinforce interest and maintain engagement.</li></ul>Performance Targets:<ul><li>Meet or exceed weekly and monthly sales/lead conversion quotas.</li><li>Consistently achieve KPIs in terms of qualified leads, conversion ratio, and pipeline movement.</li><li>Contribute to overall revenue growth through proactive selling and nurturing.</li></ul>Requirements:<ul><li>Fluent in English (spoken and written).</li><li>Strong communication and interpersonal skills.</li><li>Familiarity with CRM/Google Sheets for updating daily progress.</li><li>Experience in sales calling or customer engagement.</li><li>Ability to work flexible hours especially closer to event dates.</li><li>Professional and pleasant phone manner.</li><li>Experience in communicating with senior professionals is a plus.</li><li>Preferably own visa.</li></ul>Preferred Experience:<ul><li>Previous experience working in sales marketing or lead nurturing campaigns.</li><li>Tele-calling in financial, investment, or consulting sectors is a plus.</li><li>Understanding of funnel-based lead management strategy.</li></ul>Location: Onsite / UAE-based - Dubai OfficeJob Type: Project-based (with possible extension based on performance)Project Based Salary: AED 2500 - 3000 - (plus commission)Working Hours:<ul><li>Weekdays: 9 AM &ndash; 6 PM (6 days a week)</li><li>Weekends: Saturday will be an alternative or Halfday depending on management call.</li></ul>Job Types: Full-time, Contract Contract length: 90 daysApplication Question(s):<ul><li>Are you currently in Dubai, UAE? Yes/ No</li></ul><ul><li>Do you have your own visa? Yes/ No</li></ul><ul><li>Are you fluent in English (spoken and written)? Yes/ No</li></ul><ul><li>Do you have experience in sales calling, or customer outreach? Yes/ No</li></ul><ul><li>What's your visa status and when is it going to expire?</li></ul><ul><li>This is a project-based role for 90 Days, project based salary between AED 2500- 3000. Do you fully agree and accept these terms? Yes/ No</li></ul><ul><li>How soon you can join in days?</li></ul><ul><li>Are you willing to work onsite and commute to our office in Business Bay on your own? Yes/ No</li></ul><ul><li>Are you comfortable working flexible hours? Yes/ No</li></ul><ul><li>We must fill this position urgently. Can you start immediately? Yes/ No</li></ul><ul><li>Will you be able to manage your own visa for the next 3 months minimum?</li></ul>

Abu Obaida

Purpose of the Role<ul><li>Serve as the first point of contact for clients seeking aesthetic treatments.</li><li>Ensure a professional, warm, and informative experience across all communication channels.</li></ul>Key Responsibilities<ul><li>Answer inbound calls, WhatsApp messages, emails, and live chats promptly and professionally.</li><li>Provide accurate information on aesthetic services, pricing, packages, and promotions.</li><li>Schedule consultations and procedures, coordinating with doctors and therapists.</li><li>Confirm, reschedule, and follow up on appointments as needed.</li><li>Maintain and update client records in the CRM system.</li><li>Handle client concerns or complaints with empathy and escalate when necessary.</li><li>Ensure confidentiality and discretion in handling client information.</li><li>Support front desk and clinical teams with client coordination and communication.</li></ul>Qualifications &amp; Skills<ul><li>Education: High school diploma or equivalent; diploma in customer service or healthcare is a plus.</li><li>Experience: 1&ndash;2 years in a call center or front desk role, preferably in a clinic, spa, or wellness center.</li><li>Languages: Fluent in English; Arabic or other languages are an advantage.</li><li>Technical Skills: Proficient in CRM systems, appointment scheduling software, and WhatsApp Business.</li><li>Soft Skills: Excellent communication, active listening, empathy, discretion, and multitasking abilities.</li></ul>Working Hours<ul><li>Shift-based schedule, including weekends and public holidays, as per clinic operations.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

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