call center representative

RGV Careers

RGV College is located in one of the fastest-growing metropolitan areas in the nation. Often considered a medical &quot;mecca&quot;, the Rio Grande Valley is one of the regions with an increasing number of healthcare patients, and of course, this community will also need a larger pool of competent and caring healthcare professionals.This gives our institution a greater advantage in educating those needed in the medical industry. Conveniently located with easy access from the expressway, our institution is proximal to many cities in the Rio Grande Valley allowing our students to travel from other cities with better and faster travel routes.Located in the border city of Pharr, Texas, and established in 2008, RGV College was the vision of an educator and who has guided this institution&rsquo;s growth into one of the most sought-after vocational schools in the Rio Grande Valley for its A+ grade level education.RGV College exists on the principle that all individuals, regardless of race, age, previous education or economic background can take advantage of the benefits acquired through Vocational Education. Currently, we are looking to fill the position of Call Center Representative.Function: The role of a Call Center Agent is to answer incoming calls from the general public to answer inquiries and questions, handle complaints, troubleshoot problems and provide information.Responsibilities:<ul><li>Answer calls promptly and professionally, ensuring a high level of customer service.</li><li>Provide accurate and complete information to customers' inquiries and concerns.</li><li>Identify and assess customers' needs to achieve first-call resolution.</li><li>Resolve customer issues by finding appropriate solutions and escalating complex cases when necessary.</li><li>Meet performance targets, such as call handling time, customer satisfaction ratings, and quality assurance metrics.</li><li>Collaborate with other departments to resolve customer issues and provide seamless service.</li><li>Participate in ongoing training sessions and coaching programs to improve performance and enhance skills.</li><li>Adhere to confidentiality and data protection policies to ensure customer privacy and information security.</li></ul>Key Competencies and Skills:<ul><li>Excellent verbal and written communications skills.</li><li>Problem analysis and solving skills.</li><li>Highly organized and attention to detail.</li><li>Customer service oriented.</li><li>Listening skills a must.</li><li>Bilingual.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent.</li><li>Proficient in relevant computer applications.</li><li>Some experience in a call center or customer service environment is beneficial.</li><li>Knowledge of administration and clerical processes.</li><li>Good data entry and typing skills.</li><li>Strong active listening abilities.</li></ul>Job Type: Full-timeExpected hours: 40 per weekBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Call center: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul>Work Location: In person

Call Center Representative

OpenTech HR | شركة التقنيات المفتوحة

<div>
 
 
 Position:
 
 Call Center Agent
 
 
 
 
 
 
 Requirement:
 
 
 
 We are hiring experienced Call Center Agents for a renowned Banking Project.
 
 <ul>
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 Excellent communication and customer service skills required.
 </li>
 <li>
 Experience in the banking sector is preferred.
 </li>
 <li>
 Saudi National
 </li>
 <li>
 Handle customer inquiries and complaints.
 </li>
 <li>
 Assist customers with banking-related issues.
 </li>
 <li>
 2&ndash;3 years of experience in a call center environment.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Strong customer service skills.
 </li>
 <li>
 Bachelors degree required
 </li>
 </ul>
 
 
 
 
 
 
 
 Pay Range
 
 
 
 Salary: SAR 6,500
 
 
 
</div>

Providence

<div>Description
Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible for the resolution of customer inquiries through multiple channels; data entry to maintain computer systems; upkeep of resources to remain current; and coordination of special projects and events.
Providence caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
<ul><li>2 years Customer service environment.</li>
<li>Basic MS Windows, Excel, Word, and Outlook experience.</li>
</ul>Preferred Qualifications:
<ul><li>Experience in a Healthcare setting.</li>
<li>Customer service experience in a managed care environment.</li>
<li>IDX experience.</li>
</ul>Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&quot;
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington&rsquo;s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence&rsquo;s St. John&rsquo;s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 401890
Company: Providence Jobs
Job Category: Customer Service
Job Function: Administration
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 7520 PT ENGAGEMENT HERITAGE SVS
Address: CA Brea 955 W Imperial Hwy
Work Location: St Jude Heritage Medical Grp-W Imperial Hwy Brea
Workplace Type: Hybrid
Pay Range: $23.00 - $30.29
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</div>

DS Marketing Agency

We are hiring experienced Sales Agents for outbound calling to international clients. The ideal candidate must be skilled in telemarketing, lead generation, cold calling, sales conversions, CRM handling, and customer service. The goal is to close sales and achieve monthly revenue targets.Key Responsibilities<ul><li>Make Outbound Sales Calls, Cold Calls &amp; Follow-ups</li><li>Identify potential leads and convert them into sales opportunities</li><li>Promote Digital Marketing Services to business clients</li><li>Maintain customer data in CRM and generate daily reports</li><li>Meet weekly &amp; monthly Sales Targets</li><li>Provide professional communication and excellent customer support</li><li>Maintain compliance with company and Indeed telemarketing standards</li></ul>Required Skills &amp; Experience<ul><li>1&ndash;3 years experience in Tele-Sales / Call Center / BPO</li><li>Strong communication &amp; English speaking skills</li><li>Ability to handle objections and close deals</li><li>Knowledge of Lead Qualification, Telemarketing Tools &amp; CRM</li><li>Target-oriented with high motivation</li><li>Basic computer skills (Google Sheets, Email, CRM)</li></ul>Preferred Skills (Boost Ranking)<ul><li>International calling experience (US, UK, Canada)</li><li>Sales in Digital Marketing, SEO, PPC, Web Services</li><li>Excellent Customer Service &amp; Negotiation skills</li></ul>Benefits<ul><li>Salary + Performance Commission</li><li>Sales Incentives &amp; Bonuses</li><li>Professional training &amp; career growth</li><li>Friendly work environment</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs55,000.00 per monthWork Location: On the road

One Stop Services

We are hiring enthusiastic Tele Sales Representatives for our outbound call center. The role involves calling business owners in the UK, offering them competitive energy prices, and assisting them in managing their energy contracts.Key Responsibilities:-Make outbound calls to UK business clients.-Offer and explain energy pricing options.-Maintain customer records and follow up on leads.-Meet daily and monthly sales targets.-Ensure excellent customer service and satisfaction.Requirements:-Good communication skills in English.-Positive attitude and willingness to learn.-Inter pass (Intermediate) candidates are encouraged to apply.-No prior experience required &mdash; training will be provided.Benefits:&#9989; Attractive bonuses &amp; incentives&#9989; Paid leaves&#9989; Travelling allowance&#9989; Friendly work environment&#9989; Career growth opportunitiesFor more details or to apply, contact:0301-5323704Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

Enum Digital

Role Overview:We are seeking a highly motivated, fluent English-speaking Sales Development Representative (SDR) to manage outbound sales calls, lead nurturing, and qualification for financial products in the UAE market. Your role will be critical in driving conversions, building rapport with prospects, educating them on product offerings, and ensuring a consistent sales pipeline through effective communication and follow-up.Key ResponsibilitiesLead Engagement &amp; Sales Funnel Management:<ul><li>Proactively call and follow up with leads generated through marketing campaigns, referrals, and inbound inquiries.</li><li>Nurture prospects across all funnel stages:</li><li>Cold Prospecting.</li><li>Needs Identification.</li><li>Qualified Leads.</li><li>Product Presentation &amp; Interest Building.</li><li>Conversion to Sales.</li><li>Post-Sales Follow-up.</li></ul><ul><li>Qualify leads by assessing needs, interest level, and purchasing ability before routing to senior sales teams if required.</li><li>Maintain accurate and updated records in CRM systems for pipeline visibility and reporting.</li></ul>Sales &amp; Communication:<ul><li>Conduct scripted and consultative sales calls (English) to:</li><li>Present and explain financial product offerings.</li><li>Answer queries and handle objections.</li><li>Build trust and rapport to move leads closer to conversion.</li><li>Close sales when applicable or schedule next-level discussions.</li></ul><ul><li>Execute multi-channel communication via:</li><li>Phone Calls.</li><li>WhatsApp.</li><li>Email.</li><li>SMS.</li></ul>Personalization &amp; Relationship Building:<ul><li>Customize messaging based on client profile (individual investors, SMEs, corporate decision-makers).</li><li>Adapt communication style depending on audience type and product relevance.</li><li>Provide consistent after-call follow-up to reinforce interest and maintain engagement.</li></ul>Performance Targets:<ul><li>Meet or exceed weekly and monthly sales/lead conversion quotas.</li><li>Consistently achieve KPIs in terms of qualified leads, conversion ratio, and pipeline movement.</li><li>Contribute to overall revenue growth through proactive selling and nurturing.</li></ul>Requirements:<ul><li>Fluent in English (spoken and written).</li><li>Strong communication and interpersonal skills.</li><li>Familiarity with CRM/Google Sheets for updating daily progress.</li><li>Experience in sales calling or customer engagement.</li><li>Ability to work flexible hours especially closer to event dates.</li><li>Professional and pleasant phone manner.</li><li>Experience in communicating with senior professionals is a plus.</li><li>Preferably own visa.</li></ul>Preferred Experience:<ul><li>Previous experience working in sales marketing or lead nurturing campaigns.</li><li>Tele-calling in financial, investment, or consulting sectors is a plus.</li><li>Understanding of funnel-based lead management strategy.</li></ul>Location: Onsite / UAE-based - Dubai OfficeJob Type: Project-based (with possible extension based on performance)Project Based Salary: AED 2500 - 3500 - (45 - 50 Days)Working Hours:<ul><li>Weekdays: 9 AM &ndash; 6 PM (6 days a week)</li><li>Weekends: Saturday will be an alternative or Halfday depending on management call.</li></ul>Job Types: Full-time, Contract Contract length: 45-50 daysApplication Question(s):<ul><li>Do you have your own visa? Yes/ No</li></ul><ul><li>Are you fluent in English (spoken and written)? Yes/ No</li></ul><ul><li>Are you currently in Dubai, UAE? Yes/ No</li></ul><ul><li>What's your visa status and when is it going to expire?</li></ul><ul><li>How soon you can join in days?</li></ul><ul><li>Do you have experience in sales calling, or customer outreach? Yes/ No</li></ul><ul><li>Are you willing to work onsite and commute to our office in Business Bay on your own? Yes/ No</li></ul><ul><li>Are you comfortable working flexible hours? Yes/ No</li></ul><ul><li>We must fill this position urgently. Can you start immediately? Yes/ No</li></ul><ul><li>Will you be able to manage your own visa for the next 2 months minimum?</li></ul><ul><li>This is a project-based role for 45-50 Days, project based salary between AED 2500- 3500. Do you fully agree and accept these terms? Yes/ No</li></ul>

OD Pakistan

Location: DHA Phase VIII, Karachi.Job Description:We are looking for a customer-focused and enthusiastic Call Centre Agents to join our Head Office team. The ideal candidates will be responsible for handling incoming customer calls, taking orders, resolving queries, and ensuring excellent service delivery across all branches.Key Responsibilities:<ul><li>Answer inbound calls promptly and professionally</li><li>Assist customers with order placement, complaints, and inquiries</li><li>Coordinate with branches to resolve issues efficiently</li><li>Maintain accurate records of interactions and transactions</li></ul>Requirements:<ul><li>Previous call centre or customer service experience preferably in the restaurant industry</li><li>Excellent communication and problem-solving skills</li><li>Comfortable using computers and call handling software</li><li>Ability to work in a fast-paced environment</li><li>Willingness to work in rotational shifts, including weekends and holidays</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

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