call center representative

CLINICA MEDICAL CENTER

QUALIFICATIONS:ATLEAST 5-YEARS OF EXPERIENCE AS CALL CENTER REPRESENTATIVE IN A CLINIC/HOSPITALENGLISH AND ARABIC SPEAKINGJOB DESCRIPTION:<ul><li>Answer and manage a high volume of inbound/outbounds calls and messages in a courteous and timely manner</li><li>Provide accurate information regarding clinic services, operating hours, locations, and medical procedures.</li><li>Keep a comprehensive record of all calls and/or conversations in the organization&rsquo;s call center data</li><li>Schedule, reschedule, and cancel patient appointments using the clinic&rsquo;s electronic medical records (EMR) or scheduling system.</li><li>Confirm patient details and ensure proper documentation for all appointments</li><li>Other duties and responsibilities will be discussed during the interview</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic (Required)</li></ul>Job Type: Full-timePay: From AED3,500.00 per monthExperience:<ul><li>CALL CENTER REPRESENTATIVE: 5 years (Preferred)</li></ul>

Call Center Representative

Brandix Soft

About Company: Brandix Soft (Pvt.) Ltd. is a dynamic and fast-growing digital marketing agency with a significant international footprint. We empower businesses in the US and UK markets by providing a full spectrum of data-driven solutions, including Search Engine Optimization (SEO), Pay-Per-Click (PPC) Advertising, Social Media Marketing, and Web Development. Our team is dedicated to delivering measurable results and driving client success through innovative strategies.The Opportunity: We are looking for energetic and goal-oriented Call Center Representatives to join our expanding outbound sales team. As the first point of contact for our agency, you will play a crucial role in generating new business by engaging potential clients, understanding their needs, and introducing our impactful digital marketing services. This is an excellent entry-point for individuals seeking to build a career in international sales and communications.Key Responsibilities:<ul><li>Proactively conduct outbound calls to businesses in the US and UK markets to generate new sales leads.</li><li>Clearly and professionally communicate the value of our SEO, PPC, and Social Media Marketing services.</li><li>Identify and qualify sales opportunities through effective questioning and active listening.</li><li>Accurately log all customer interactions and details in the company&rsquo;s CRM system.</li><li>Nurture prospect relationships through strategic follow-up communications.</li><li>Consistently achieve and exceed individual targets for call volume, qualified leads, and appointments set.</li><li>Maintain a positive and client-focused attitude in all interactions.</li></ul>Desired Qualifications &amp; Skills:<ul><li>Education: Minimum Matric / O-Levels. A Bachelor&rsquo;s degree is a plus.</li><li>Language: Exceptional verbal English communication skills, with a clear, professional, and easily understandable telephone manner.</li><li>Experience: Prior experience in outbound sales, telemarketing, or a call center is highly advantageous. Fresh graduates with excellent communication skills are strongly encouraged to apply.</li><li>Knowledge: Familiarity with digital marketing concepts (SEO, PPC) is a significant plus.</li><li>Mindset: A results-driven attitude with the resilience to thrive in a target-oriented environment.</li><li>Soft Skills: Strong interpersonal, persuasion, and rapport-building skills.</li></ul>What We Offer You:<ul><li>Attractive Earnings: Guaranteed base salary + uncapped, performance-based incentives.</li><li>Comprehensive Training: Extensive initial and ongoing training in sales techniques &amp; digital marketing.</li><li>Career Advancement: Clear merit-based pathways for promotion to Senior Sales Representative and Team Lead roles.</li><li>Supportive Culture: A collaborative, inclusive, and high-energy team environment.</li><li>Modern Workspace: A professional office setup in a prime location.</li></ul>Job Details:<ul><li>Work Schedule: Monday to Friday (On-site only)</li><li>Shift Timings (Please specify preference):</li><li>UK Market Shift: 2:00 PM to 11:00 PM (PKT)</li><li>US Market Shift: 7:00 PM to 4:00 AM (PKT)</li></ul>How to Apply: If you are a confident communicator ready to launch your career, we invite you to apply.Submit your updated resume via Indeed or send it directly to:<ul><li>Email: hrsales@brandixsoft.com</li><li>Subject Line: Application for Call Center Representative - [Your Name]</li><li>WhatsApp: +92 325 5599973</li></ul>Please Note:<ul><li>This is a full-time, on-site position in Lahore. Remote applications will not be considered.</li><li>Only shortlisted candidates will be contacted for an interview.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs70,000.00 per monthWork Location: In person

Princeton Orthopaedic Assoc

Job Overview: Princeton Orthopaedic Associates is seeking a dedicated, empathetic, and enthusiastic Call Center Representative to join our team in the Call Center, where the goal is to provide exemplary service and a positive experience to every caller. The Call Center facilitates inbound calls from patients who wish to schedule appointments or have questions about their medical conditions. Ideal candidates will have knowledge of health insurance guidelines, medical terminology, strong communication skills, and be able coordinate urgent and non-urgent appointments utilizing different provider schedules. Team members must be able to work swiftly with high attention to detail and ensure customer satisfaction while maintaining a professional demeanor.Responsibilities:<ul><li>Answering incoming calls; scheduling, rescheduling, and canceling patient appointments with the correct provider</li><li>Manage large amounts of inbound and outbound calls in a timely and friendly manner</li><li>Accurately and professionally collect patient demographic, insurance, and third-party information to ensure the patient's chart is accurate and up to date</li><li>Quickly identify patient needs, clarify information, and transfer patient calls to the right department</li><li>Work closely with billing team for insurance eligibility, and insurance referral requirements</li><li>Directing calls to the proper departments</li><li>Processing incoming electronic referrals and faxes</li><li>Display superior customer service skills and excellent verbal communication skills, and be able to handle a very fast-paced environment.</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with physicians, management, staff, and patients</li><li>Collaborate and develop strong professional relationships with team members</li><li>Additional duties as assigned by the supervisor or manager to meet department needs</li></ul>Requirements:<ul><li>Must be able to work the hours needed, including occasional Saturday and Sunday hours</li><li>Ability to communicate effectively on the telephone</li><li>Ability to handle a &quot;call center&quot; environment: work quickly and multi-task</li><li>Ability to handle confidential and sensitive information</li><li>Ability to exercise good telephone manners to handle calls appropriately and professionally</li><li>Ability to demonstrate compassion and sensitivity to caller</li><li>Ability to work in a team-oriented environment</li><li>Very familiar with computer functions and programs</li><li>Ability to type quickly and accurately while speaking on the phone</li><li>Will only be considered if have previous call center and orthopaedic/medical experience</li></ul>Princeton Orthopaedic Associates, a division of OrthoNJ, LLC, is required by New Jersey law to include the salary range for this role. The range for this role is typically determined by several factors, including the geography in which the selected candidate will be working, and alignment with qualifications and experience. Certain roles may also be eligible for additional compensation (bonus, etc) and/or benefits. In addition, full-time employees are eligible for standard benefits package including paid time off, medical, dental, vision, and retirement plan.Job Type: Full-timePay: $17.50 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Infoline

<div>
 
 
 Job Title:
 
 Call Center Operator Trainee
 
 
 
 Departmen
 
 t: Customer Service / Call Center Operations
 
 
 
 Reports To
 
 : Call Center Supervisor / Team Lead
 
 
 
 Contract duration:
 
 One Year Extendable
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 We are seeking a Call Center Operator to manage a high volume of incoming and/or outgoing calls in a fast-paced environment. The role involves answering inquiries, providing information, routing calls to appropriate departments, and ensuring a positive customer experience in every interaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Answer and handle incoming calls promptly and professionally
 
 
 
 
 
 Provide accurate information or transfer calls to the relevant team or department
 
 
 
 
 
 Record customer details, interactions, and feedback in the system
 
 
 
 
 
 Handle basic troubleshooting and resolve common inquiries efficiently
 
 
 
 
 
 Ensure a high standard of service quality and call handling etiquette
 
 
 
 
 
 Follow company scripts and standard call procedures when required
 
 
 
 
 
 Maintain confidentiality and data privacy standards
 
 
 
 
 
 Assist in outbound calling campaigns (if applicable)
 
 
 
 
 
 Support administrative tasks such as scheduling, call logs, or message taking
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 Bachelor or High diploma
 
 
 
 
 
 Prior experience in a call center or telephone-based role preferred
 
 
 
 
 
 Good English Language
 
 
 
 
 
 Good verbal communication skills and clear speaking voice
 
 
 
 
 
 Basic computer skills and familiarity with telephone systems or CRM tools
 
 
 
 
 
 Strong listening skills and attention to detail
 
 
 
 
 
 Ability to remain calm under pressure and multitask effectively
 
 
 
 
 
 Punctual and reliable with strong work ethics
 
</div>

Oshanya

Call Center Executive Location: Sharjah Industry: Healthcare / Medical Services Requirement: Must have own transferable visa.Are you an experienced call center professional with a passion for healthcare and a knack for sales?About the Role:In this pivotal role, you will be the first point of contact for our patients, providing exceptional service and seamlessly converting inquiries into confirmed appointments. You will play a key role in the clinic's growth and patient satisfaction.Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls in a professional and courteous manner.</li><li>Convert patient inquiries into scheduled appointments, effectively promoting our clinic's services.</li><li>Provide detailed information about our doctors, treatments, and services to potential patients.</li><li>Manage patient appointments, reminders, and follow-ups using our clinic management system.</li><li>Address and resolve patient queries and concerns with empathy and efficiency.</li><li>Achieve and exceed individual and team targets for call quality and conversion rates.</li><li>Maintain accurate and up-to-date patient records.</li><li>Guide and mentor junior call center agents, sharing best practices.</li></ul>Who We Are Looking For (Qualifications &amp; Experience):<ul><li>Minimum 2-3 years of experience in a call center environment, preferably within a medical center, hospital, or healthcare provider.</li><li>A proven background in sales or tele-sales with a track record of meeting targets.</li><li>Excellent communication and interpersonal skills in English; knowledge of Arabic or other languages is a plus.</li><li>Empathetic, patient-focused, and able to handle sensitive situations with discretion.</li><li>Tech-savvy with experience in CRM or clinic management software.</li><li>MUST have own transferable visa.</li></ul>What We Offer:<ul><li>A competitive monthly salary of AED 2500 - AED 3,000.</li><li>A rewarding opportunity to make a difference in patients' lives.</li><li>A supportive and professional work environment.</li><li>Potential for career growth within the clinic.</li></ul>Ready to Apply?+971 55 664 3235 whats appJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

South Texas Radiology Imaging Centers

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you have the career opportunities as a(an) Facility Call Center Representative you want with your current employer? We have an exciting opportunity for you to join South Texas Radiology Imaging Centers which is part of the nation's leading provider of healthcare services, HCA Healthcare.<h5 class="jobSectionHeader">
Benefits</h5>
South Texas Radiology Imaging Centers offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Facility Call Center Representative where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!<h5 class="jobSectionHeader">
Job Summary and Qualifications 
General Statement of Duties:
Facility Call Center Representative is responsible for answering phone calls and routing them to the appropriate area. Good judgment is essential with the ability to function independently and utilize problem-solving skills.
Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:
1. Education: High School Graduate (or GED)
2. Experience: Must have excellent phone etiquette and demonstrate proficiency in operating modern communications systems/equipment and office equipment; ability to understand, recall and memorize written and verbal instructions; skill in promoting positive interpersonal relationships. Knowledge of Medical Terminology, Health Insurance and Radiological Procedures helpful
3. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable)
4. Preferred:
Minimum License, Certificates, or Registrations Required:
1. Required: N/A
2. Preferred: N/A
Essential Job Functions:
1. Attracts potential customers by answering product and service questions.
2. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
3. Contributes to team effort by accomplishing related results as needed.
4. Reviews solution options and/or temporary solution
5. Communicates progress of problems to relevant parties
6. Supports in determination of problem priority and service levels
7. Supports the implementation of corrective actions
8. Coordinates and facilitates problem resolution by engaging a variety of support teams
9. Escalates issues for resolution, to avoid reoccurrence or close problem.
10. Assists with the identification of the resources to which the problem should be escalated. Conveys appropriate urgency and importance to identified personnel.
11. Facilitates communication with clients, team members, suppliers, etc. to ensure the actions and changes which may affect them are known. Documents commitments and action items.
Additional Job Functions:
1. Supports the mission and vision of the South Texas Radiology Imaging Centers (STRIC). Understands and is committed to helping STRIC and its associated facilities achieve its goals.
2. Must learn and comply with STRIC safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.
3. Adheres to the STRIC Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself.
4. Completes other duties as assigned.</h5><h5 class="jobSectionHeader">
South Texas Radiology Imaging Centers (STRIC) provides full service, outpatient diagnostic imaging and interventional radiology services in San Antonio, Texas. Professional interpretation and interventional procedures are provided by South Texas Radiology Group, P.A. (STRG). With over 70 Board-Certified Radiologists, some with sub-specialization in fields such as neuroradiology, musculoskeletal, body, cardiac, breast and interventional radiology, STRG has experience and a reputation that spans more than fifty years.
Highly qualified and experienced registered technologists perform medically responsible imaging exams using some of the latest imaging technology available. South Texas Radiology Imaging Centers is one of the largest outpatient diagnostic imaging providers in San Antonio. Twenty-two facilities conveniently located throughout San Antonio, Boerne, and Schertz, Texas.
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Customer Service Coord - HOAK opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</h5></div>

Facility Call Center Representative

MindEngage

WE ARE HIRING &ndash; International Call Center Sales Executive (On-Site Job) Location: Shahrah-e-Faisal Company: HalerSoft Full-Time &ndash; On-Site Only (6 PM &ndash; 3 AM) Salary: 25,000 PKR + Attractive Commission Website: halersoft.netHalerSoft is looking for a confident and energetic International Call Center Sales Executive with excellent English communication skills.If you can communicate with international clients, convert leads, and achieve sales targets &mdash; this role is for you!Responsibilities:<ul><li>Handling international clients through calls, emails, and messages</li><li>Explaining company services and closing sales deals</li><li>Making follow-up calls and maintaining long-term client relationships</li><li>Meeting monthly and quarterly sales targets</li><li>Using CRM software and keeping records updated</li><li>Basic market research and competitor analysis</li><li>Providing professional customer service</li><li>Coordinating with the team on sales strategies</li></ul>Requirements:<ul><li>On-site presence is mandatory (No remote work)</li><li>Excellent English speaking &amp; writing skills</li><li>Call center or international sales experience is a plus</li><li>Strong communication &amp; negotiation skills</li><li>Confident, target-oriented, and sales-driven</li><li>Ability to work under pressure</li><li>Basic computer &amp; email handling skills</li></ul>Apply Now:Email: info@halersoft.net WhatsApp: 0333-3867917Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

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